Recent customer comments

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Very good



based on 458 reviews
  • Cleanliness 7.6
  • Facilities 7.2
  • Location 8.2
  • Room comfort and quality 7.6
  • Service 7.4
  • Value for money 7.6
  • Food and dining 7.0
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Brian from Indonesia
Business travelers
Deluxe Twin Bed
Stayed 6 nights in April 2016
Recommended
6 night stay but the pool is on maintenance. Staff is excellent.
Reviewed May 03, 2016
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Trinnasit from Thailand
Business travelers
Stayed 2 nights in March 2016
good location
Facility and room quite old but good location close to subway station
Reviewed April 18, 2016
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Hong from Australia
Business travelers
Deluxe King
Stayed one night in March 2016
old hotel but nice service
the hotel is close to transport and the service were really good.
Reviewed April 10, 2016
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Hong from Australia
Business travelers
Deluxe King
Stayed one night in March 2016
good service
We arrived as a group of 17 people. The front desk service were really nice and explained everything to us.
Reviewed April 10, 2016
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Hong from Australia
Business travelers
Deluxe King
Stayed one night in March 2016
nice service
the hotel's front desk service was very patient and helpful.
Reviewed April 10, 2016
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Keng from Singapore
Business travelers
Deluxe King
Stayed one night in March 2016
average hotel
furniture are abit old, need a re-vamp.
Reviewed April 01, 2016
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Fabian from Singapore
Business travelers
Deluxe King
Stayed one night in March 2016
Comfortable Stay
The hotel provided a comfortable stay. The room was spacious, staff friendly and helpful, and the hotel is located conveniently located so that it was easy to get around by car or train. However, I found it difficult to adjust the room temperature (it was too warm) and the couch had a red stain on its seat, while i also found a dehydrated eaten pear lodged between the bed and the bedside shelf, which must have been left there for a while, which made me feel that the hygiene can be improved.
Reviewed March 27, 2016
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Pei from Malaysia
Business travelers
Superior Deluxe Room
Stayed 3 nights in December 2015
Old, good location
Location, spacious rooms
Location, quite central and next to a mall so easy to get food from, but hard to get taxis and some of the staff are less helpful than others
Reviewed December 20, 2015
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Gwion from United Kingdom
Business travelers
Deluxe Twin Bed
Stayed 2 nights in October 2015
Good value hotel in Shanghai
Convenience for Hongqiao, The Pool and Spa, Value for money
Reviewed December 02, 2015
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Alun from United Kingdom
Couples
Deluxe King
Stayed one night in November 2015
Very old hotel run down and dirty needs renovation
The lobby, curb appeal, fountains
Over priced hotel, VERY VERY old and dilapidated. Seems to me that this hotel was nice once (30 years ago when it opened) lobby is fantastic, rooms are old and dirty, over rated , over priced also the wifi is rubbish , slow and can only connect to one device at a time. Don't stay here .
Reviewed November 30, 2015
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