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Huangshan Resort & SPA

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Very good7.0
Based on 51 reviews
Huangshan Resort & SPA
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7.7 Very good location
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7.7Location
  • Free Wi-Fi in all rooms

  • Steamroom

  • Hot spring bath

  • Air conditioning

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Room choices
Deluxe Suite
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  • Nature view
  • 45 m²
  • 1 king bed
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Xuanyuan Deluxe Room
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  • Garden view
  • 25 m²
  • 2 single beds or 1 double b...
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Presidential Suite
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    Deluxe Twin Room
    ...
    • Garden view
    • 25 m²
    • 2 single beds
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    Deluxe Business Suite
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    • 60 m²
    • 1 king bed and 1 sofa bed
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    Spring Package - Family Room
    ...
    • 28 m²
    • 3 single beds
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    Spring Package - Deluxe Twin Room
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    • 28 m²
    • 2 single beds
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    Suite
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      Special Offer - Grand Deluxe Room
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      • 42 m²
      • 2 single beds or 1 king bed
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      Grand Deluxe Room
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      • 42 m²
      • 2 single beds or 1 king bed
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      Verified guest reviews

      Agoda Reviews (51)
      Booking.com Reviews (169)

      4.9

      Filter by guest type:
      • Cleanliness 7.4
      • Facilities 6.5
      • Location 7.7
      • Room comfort and quality 7.5
      • Service 6.9
      • Value for money 6.6
      • Cleanliness 7.2
      • Facilities 7.0
      • Location 8.0
      • Room comfort and quality 7.2
      • Service 7.2
      • Value for money 6.9
      • Cleanliness 8.2
      • Facilities 6.7
      • Location 7.2
      • Room comfort and quality 7.8
      • Service 6.8
      • Value for money 7.0
      Very good
      • Cleanliness 7.0
      • Location 8.5
      • Room comfort and quality 8.0
      • Service 7.5
      • Value for money 6.5
      Review score
      • Cleanliness 5.2
      • Facilities 2.0
      • Location 6.0
      • Room comfort and quality 6.5
      • Service 5.2
      • Value for money 5.2
      Very good
      • Cleanliness 8.3
      • Facilities 7.3
      • Location 8.3
      • Room comfort and quality 8.5
      • Service 6.6
      • Value for money 6.3
      Provided by verified guests of Agoda
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      • Deluxe Twin Room
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      9.2
      Christopher from United States
      Couple
      Xuanyuan Deluxe Room
      Stayed 3 nights in September 2016
      Excellent location and Great staff but where's the pool?”
      From the photos it looked like the hotel had lots of pools and hot springs. But in fact the hot springs were across the river at the spa that we had to pay to use. We did get a discount but still not what I expected. Also the bar closed early and the upstairs bar did not exist despite the many signs for it. But the rooms are great, the views are awesome and the staff are helpful.
      Reviewed September 18, 2016
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      7.2
      Kylie from Malaysia
      Couple
      Deluxe Twin Room
      Stayed 1 night in May 2016
      Change of hotel and dinner ”
      The hotel was booked under Huangshan Spa and Resort. However, we were informed by the hotel security that the hotel is under renovation when we reached the entrance to the hotel. We had to ask around before we finally got a hotel personnel to pick us up, we were then told that the hotel has changed management and thus we would be upgraded to Xuan Yuan hotel on the upper ground from the original hotel booked. It was really inconvenient and confusing moment for us. We were also tired coming down from the mountain after a long day! The fried rice and vegetable we had were under our expectations in terms of taste and price. The room we stayed was spacious and breakfast was incredible. I hope the hotel will improve on its guests reception with proper transportation provided and proper signages to be put up for easy directions to the new hotel.
      Reviewed May 19, 2016
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      4.0
      Elliot from United States
      Family with teens
      Stayed 1 night in April 2016
      Would not stay here again.”
      Shower doors would not open or close easily, becaus of thick mildew built up at the door tracks. Beds having 2" thick mattress, hard as a rock! Awful! Surprisingly, the breakfast was great. Since this hotel is in a good location at the skirt of the Yellow Mountain close to the cable car leading to the top of the mountain, it's a busy hotel, therefore, they don't care about cleaning, restoring, or any upgrading. The picture of the hotel is very misleading. The hot springs Spa seems that it was at one time a beautiful place, but now it's run down, most pools are empty, but we still enjoyed what was left of it.
      Reviewed April 12, 2016
      1 traveler found this review helpful. Did you? |
      7.6
      Lindsay from United States
      Couple
      Xuanyuan Deluxe Room
      Stayed 1 night in March 2016
      Hot springs hotel”
      We were under the impression when we booked the hotel that it was where the hot springs were, but that was incorrect. They did provide a short shuttle ride to the hotsprings which were nice after a long hike. Also our hotel info said Huangshan resort and spa but when we showed up we were apparently staying that the new hotel which was a bit of a climb up the hill with heavy luggage which was the last thing we wanted to do after hiking Huangshan. That being said it was a nice hotel and although most staff didn't speak English they could usually find someone to call over who could speak enough to get by. Overall we were happy with the hotel.
      Reviewed March 06, 2016
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      7.7
      NYOK from Malaysia
      Couple
      Deluxe Twin Room
      Stayed 1 night in December 2015
      Huangshan Hot Spring hotel ”
      Location, hot spring, comfortable
      Nice and pleasant hotel. Clean & cozy room. Located at the base of the mountain, easy access from Tangkou and walkable to the cable. We stayed at xuan yuan hotel which was located on the other block where we need to climb up the tiring steps to get to the hotel. 10min walk to the hot spring (pretty tiring after the hiking) shuttle bus is provided. Hot spring - nice & relaxing. Refreshment and towels are provided. Overall good experience esp after the hiking.
      Reviewed December 25, 2015
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      6.3
      Brian from United States
      Couple
      Deluxe Twin Room
      Stayed 1 night in October 2015
      Convenient spot but overrated.”
      Location
      It's at a great location to access public transportation and walks. The staffs are helpful and friendly. The room my husband and I stayed was nice and big, but the carpet has many stains. The room was on the first floor and facing the street where the hikers were passing all the time. Nice big and clean bathroom with good water pressure.
      Reviewed October 29, 2015
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      7.7
      Muliadi from Indonesia
      Couple
      Xuanyuan Deluxe Room
      Stayed 1 night in September 2015
      A nice resort”
      Large room, fast internet, near to the mountain
      The hotel is in the mountain, so you really need to contact them to pick u if u have a lot of luggage if not you be in trouble hauling all your luggage to the hotel. Normal taxi can't get here. Internet is fast. Hotel western food is limited choice. Price is not that bad. Room is comfortable. Large room.
      Reviewed September 14, 2015
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      8.7
      SHINTA from Indonesia
      Couple
      Xuanyuan Deluxe Room
      Stayed 1 night in August 2015
      beautiful xuanyuan deluxe double room”
      room, location, and food
      The food at the restaurant is very reasonable and considerably delicious as compared food served at the hotel at top of huangshan mountain which is triple than what we paid here and with much lesser quality. Breakfast is of good spread, dessert is also available too during breakfast. Hotel's room is very beautiful with good view too. The staffs' performance for xuanyuan rooms are of very low quality as compared to the main hotel of huangshan resort and spa except for the manager. The hotel manager is sooo nice while the reception ignores us when we have difficulties with our room upgrade request (with addition payment) and luggage collection. The manager is also so friendly and informative about the hot spring bus pickup. However staffs at main hotel is very helpful. All of them from security guide to concierge. Please note the normal deluxe room and xuanyuan room is of different location. You need to climb up stair cases and walk for 15-20mins to reach the xuanyuan room. I booked for 2 nights, one xuangyuan one at main hotel and went to the wrong one on first night (main instead of xuangyuan) where we were treated so nicely and guarded to the xuangyuan room. After the main hotel's bell boy left, we are almost left with no service if not for the manager. If you are to book for tour guide from the hotel, please exercise some common sense and do not just take the words from the travel's lady blindly. She is very beautiful and friendly, but the information may not be of most accurate. And engaging a tourguide or not to go up to the sightseeing area, I would recommend to DIY. NO, not because of the price. The price is not cheap though, about USD350 for 2 pax for a day trip. But really it is not about the money. It says day trip but it could also mean one destination. If you have time constraint,going on your own may allow you to see more than following a private guide.And you are free to eat at hotel that you like and you wont be threatened with misleading information.
      Reviewed August 16, 2015
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      7.0
      jessica from United Kingdom
      Group
      Deluxe Twin Room
      Stayed 1 night in June 2015
      nice but over rated, not worth the cost”
      clean room, nice shower, plentiful breakfast
      Ok
      Reviewed June 11, 2015
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      9.3
      Nicola from South Africa
      Group
      Deluxe Twin Room
      Stayed 2 nights in June 2015
      An escape from the crowds visiting Mt Huangshan”
      Style; location to hotsprings and hikes up the mountain; friendly helpful staff
      We were impressed by the friendly service at the Huangshan Resort and Spa. The hotel is elegant and understated; the food was excellent and we had a wonderful hike up Mt Huangshan starting at the front doorstep of the hotel. The Hotsprings are a short walk up the river, and were delightful.
      Reviewed June 09, 2015
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