Hue Serene Palace Hotel
If you're seeking to see the best of Hue, then there's no better start than a stay at Hue Serene Palace Hotel, located within the city center and surrounded by the city's famous sights. Go beyond the touristy and get deeper into the offerings of Hue with a stay at Hue Serene Palace Hotel, located merely 2.0 km from Hue Imperial Citadel.
Hue Serene Palace Hotel offers numerous on-site facilities to satisfy even the most discerning guest. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Taxi, car hire and shuttle services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Hue.
The hotel provides front desk services such as luggage storage and safety deposit boxes for guests' convenience. If you need, the ticket service and tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available. For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room.
Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Equipped with handy amenities, guestrooms at Hue Serene Palace Hotel guarantee a comfortable stay for all travelers. Some rooms are equipped with linen service and air conditioning for your convenience. Some rooms at Hue Serene Palace Hotel include special design features like a balcony or terrace. In-room entertainment such as daily newspaper, television and cable TV is provided for guests in some selected rooms.
The hotel also offers a refrigerator, bottled water, a coffee or tea maker and mini bar in some rooms for when you feel like it is needed. It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms.
Dining and things to do
Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Hue Serene Palace Hotel. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel.
Recreational facilities at Hue Serene Palace Hotel are designed for escape and relaxation. Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility.
Around the property
Take advantage of the opportunity to explore Hue while in the city. Get a photograph of yourself in front of Tu Dam Pagoda located 1.2 km away, a must-see for anyone visiting Hue.
Reasons to stay here
This hotel beats 94% of accommodations in the city on value for money.
Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 97% of the city's accommodation.
It's hard to beat the room comfort here, which is rated higher than 98% of other accommodations in Hue.
Wonderful Stay! ”
The staff are superb, the beds are comfortable and breakfast Is delicious. From Fri-Sun one of the walking streets is close by, only a 3min walk and is great for kids and dinners out. The staff took amazing care of us and helped us organize all the outings. It was such an enjoyable stay for our family. We will definitely miss the staff and their genuine kindness.
See room deals
Dear our valued guests, Greetings from Hue Serene Palace Hotel! We are so happy to know that you love our hotel as many nice comments on Agoda.com about staff and service. Your satisfaction is a real success to us so thank you so much for sharing how much you enjoy this stay. Wish you all the best and look forward to welcoming you again! Best regards, Serene Palace Hotel Management Board
Friendliest hotel staff I have ever met!”
Hue Serene Palace Hotel is well located about 5 mins walk from the main tourist strip of restaurants and about 30 mins walk from the citadel. Facilities are beautiful and clean. Staff were SO friendly and helpful, never before have I encountered such terrific customer service. Breakfast was terrific with an amazing spread of fruits. Cannot recommend enough!
See room deals
Dear our valued guests, Greetings from Hue Serene Palace Hotel! We are so happy to know that you love our hotel as many nice comments on Agoda.com about staff and service. Your satisfaction is a real success to us so thank you so much for sharing how much you enjoy this stay. Wish you all the best and look forward to welcoming you again! Best regards, Serene Palace Hotel Management Board
If I visit Hue again, I will be there again.”
All employees are very kind, breakfast is fine. Room is clean. Especially when I checkout, they prepared some fruit for me. I’m very satisfied with their service.
See room deals
Dear Mr. Charles, Thank you again for choosing our service and sorry about any inconvenience with the noise outside. We will take it seriously and try our best to find another solution to solve the problem. We wish you all the best and look forward to welcoming you back to Hue Serene Palace Hotel soon. Best regards, Minh Pham (Mr.) Hotel Manager
Great Location, Helpful Staff”
Location is great, it's about 5 minutes walk to the western walking street with many shops and eateries around. The staff were very helpful and thoughtful. The food in the hotel restaurant was also very good and value for money.
See room deals
Dear Mr. Charles, Thank you again for choosing our service and sorry about any inconvenience with the noise outside. We will take it seriously and try our best to find another solution to solve the problem. We wish you all the best and look forward to welcoming you back to Hue Serene Palace Hotel soon. Best regards, Minh Pham (Mr.) Hotel Manager
Lives up to the name”
Hue Serene Palace was excellent from check-in (greeted with seasonal fruits and a juice) to check-out. The staff were fantastic from doorman to front desk. Everything was clean and the location very close to the nighttime Walking Street and tourist area. This is the part of town you want to stay in. Value for money A++
See room deals
Dear Mr. Charles, Thank you again for choosing our service and sorry about any inconvenience with the noise outside. We will take it seriously and try our best to find another solution to solve the problem. We wish you all the best and look forward to welcoming you back to Hue Serene Palace Hotel soon. Best regards, Minh Pham (Mr.) Hotel Manager
A gem of a small hotel, with an exceptional restaurant. Amazing staff”
Excellent location and easy to get to everywhere worth seeing. Food is very good and the restaurant is very highly rated on Trip Advisor, very very good value for money and the staff are so friendly and helpful, they just make the hotel an excellent choice in Hue. Would not want to stay anywhere else in Hue.
See room deals
Dear Mr. Charles, Thank you again for choosing our service and sorry about any inconvenience with the noise outside. We will take it seriously and try our best to find another solution to solve the problem. We wish you all the best and look forward to welcoming you back to Hue Serene Palace Hotel soon. Best regards, Minh Pham (Mr.) Hotel Manager
Exceptional”
Nice place to stay. Staff helpful, rooms are clean.
See room deals
great location, clean room but loud in the morning from the street”
Room was clean, breakfast was good, stuff was very helpful, rented motorbike in the good shape. The only bad thing was that we had the room next to the streets and a lot of light from neon outside were coming even with curtains. Also it was quite noisy from the early morning and unfortunately we could here it even when all windows were closed. My recommendation - take earplugs.
See room deals
Dear Mr. Charles, Thank you again for choosing our service and sorry about any inconvenience with the noise outside. We will take it seriously and try our best to find another solution to solve the problem. We wish you all the best and look forward to welcoming you back to Hue Serene Palace Hotel soon. Best regards, Minh Pham (Mr.) Hotel Manager
Excellent accomodation”
Fabulous staff. Centrally located but off main streets and quiet. Breakfasts were excellent. rooms very comfortable and attractive.
See room deals
Dear Mr. Charles, Thank you again for choosing our service and sorry about any inconvenience with the noise outside. We will take it seriously and try our best to find another solution to solve the problem. We wish you all the best and look forward to welcoming you back to Hue Serene Palace Hotel soon. Best regards, Minh Pham (Mr.) Hotel Manager
Lovely place to stay in Hué”
Great room, spacious and clean. Staff very helpful. Good restaurants in proximity.
See room deals
Dear our valued guests, Greetings from Hue Serene Palace Hotel! We are so happy to know that you love our hotel as many nice comments on Agoda.com about staff and service. Your satisfaction is a real success to us so thank you so much for sharing how much you enjoy this stay. Wish you all the best and look forward to welcoming you again! Best regards, Serene Palace Hotel Management Board
Great staff, always smiling, super helpful, very attentive to our child. ”
Felt very well looked after, staff went above and beyond. Breakfast was great.
See room deals
Dear Mr. Charles, Thank you again for choosing our service and sorry about any inconvenience with the noise outside. We will take it seriously and try our best to find another solution to solve the problem. We wish you all the best and look forward to welcoming you back to Hue Serene Palace Hotel soon. Best regards, Minh Pham (Mr.) Hotel Manager
Unexpected gem ”
What a surprise this hotel was, amazing staff helped us book everything we needed, gave advice on where to go and the best way to get there and greeted us each time as we came and went. Restaurant that is on site was fairly priced, offered sizeable portions and good mix of western and Vietnamese foods! Comfortable rooms, simple in design and decor but still great! Affordable stay and Would highly recommend!!
See room deals
Dear our valued guests, Thank you very much for your review. We are very delighted that you had a great time at our hotel. At Serene Palace Hotel, we aim to deliver a "Home away from home" experience for our guests with an unparalleled level of personalized services. Your review will motivate our staff to try harder to provide the best service for our customers. Thank you once again for visiting us and we look forward to welcoming you back soon. With best regards, Serene Palace Hotel Team
Quiet location with very friendly staff.”
Gem of a hotel in Hue with exceptional customer service. From arrival I was asked what my plans where and tours arranged with no pressure. The small restaurant which doubles as the breakfast room has a great variety of reasonably priced food which is worth checking out. On checking out I was asked for suggestions for improvements which is a sign that this hotel is open to criticism for on going customer excellence.
See room deals
Dear our valued guests, Greetings from Hue Serene Palace Hotel! We are so happy to know that you love our hotel as many nice comments on Agoda.com about staff and service. Your satisfaction is a real success to us so thank you so much for sharing how much you enjoy this stay. Wish you all the best and look forward to welcoming you again! Best regards, Serene Palace Hotel Management Board
Exceptional”
Really good service and decent authentic breakfast ! Highly recommended !
See room deals
Great staff”
We quite enjoyed this hotel. It was clean, modern and conveniently located. While it is located on a side street it is a short walk to the pub/restaurant area and about a pleasant 20 minute walk to the ancient city and market. There is a motorbike rental shop directly across from the hotel...consider a rental to get to DaNang...we read reviews and decided against it opting to hire a driver.....and regretted the decision when we saw the road conditions and traffic; both of which were grossly exaggerated. The restaurant at this hotel is very good, the manager Sally, is outstanding. We would not hesitate to stay here again or to have dinner at the restaurant.
See room deals
Dear our valued guests, Greetings from Hue Serene Palace Hotel! We are so happy to know that you love our hotel as many nice comments on Agoda.com about staff and service. Your satisfaction is a real success to us so thank you so much for sharing how much you enjoy this stay. Wish you all the best and look forward to welcoming you again! Best regards, Serene Palace Hotel Management Board
Hue Serene Palace”
Very nice place! Large nice room with a view of the city. Bathroom was nice and good sized. Staff booked us a good tour and cab when we left. There was a decent breakfast included. Location was okay.
See room deals
Dear our valued guests, Greetings from Hue Serene Palace Hotel! We are so happy to know that you love our hotel as many nice comments on Agoda.com about staff and service. Your satisfaction is a real success to us so thank you so much for sharing how much you enjoy this stay. Wish you all the best and look forward to welcoming you again! Best regards, Serene Palace Hotel Management Board
Staff asked too many questions”
I found the staff were too in your face and asked a lot of questions. After arriving at the hotel, we just wanted to go into our room and relax. Instead we were subjected to questioning and tour suggestions for about 10 mins. Perhaps this could be done if requested by guests? The hotel itself was great with very spacious and clean rooms.
See room deals
Dear our valued guests, Thank you so much for your sharing about recent stay at Serene Palace. We are very sorry that our staff did not bring you the best feeling about this stay. We will take it seriously and pay more attention to train staff better. Please forgive us for any inconvenience. If you still have any opinions or ideas to help us better, please feel free contact directly to us. Once again, thank you and sorry for any inconvenience. Many thanks & Best regards, Ms. Mary (Tuyet)
Great hotel”
Perfect location and friendly staff
See room deals
Dear Mr. Charles, Thank you again for choosing our service and sorry about any inconvenience with the noise outside. We will take it seriously and try our best to find another solution to solve the problem. We wish you all the best and look forward to welcoming you back to Hue Serene Palace Hotel soon. Best regards, Minh Pham (Mr.) Hotel Manager
Happy stay in Hue”
The hotel is down a quiet lane a short walk from the hustle and bustle, and our triple room was large and clean with a small balcony. The Reception staff were very helpful and arranged a boat trip to the pagoda and a car to Hoi An (via the sights) for us.
See room deals
Dear our valued guests, Good afternoon from Hue Serene Palace Hotel! Thank you very much for your review. We are very delighted that you had a great time at our hotel. At Serene Palace Hotel, we aim to deliver a "Home away from home" experience for our guests with an unparalleled level of personalized services. Your review will motivate our staff to try harder to provide the best service for our customers. Thank you once again for visiting us and we look forward to welcoming you back soon. With best regards, Serene Palace Hotel Team
Great hotel in a good location ”
Check in was quick. Staff was friendly. Hotel is in a perfect location with 5-7 minutes walk to all the restaurants and bars. Very clean. Breakfast was good.
See room deals
Dear our valued guests, Warmest greetings from Hue Serene Palace Hotel! First off all, we would like to say thank you very much for your review. We are very delighted that you had a great time at our hotel as rating 8.4/10. At Serene Palace Hotel, we aim to deliver a "Home away from home" experience for our guests with an unparalleled level of personalized services. Your review will motivate our staff to try harder to provide the best service for our customers. Thank you once again for visiting us and we look forward to welcoming you back soon. With best regards, Serene Palace Hotel Team