Good 6.5
Based on 28 reviews

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About Hue Smile Hotel


This hotel boasts a central location in Hue and is within close range of supermarkets, post offices, amusement parks, restaurants, and railway stations. A convenience for both leisure and business travelers, it takes merely a 20-minute walk to Perfume River and Trang Tien Bridge and 20 minutes by car to Hue Airport. Featuring a modern architectural style, Hue Smile Hotel provides 51 well-appointed guestrooms equipped with all the basic necessities. Meeting the needs of the discerning business travelers, there are two conference rooms perfectly equipped with free Wi-Fi, computers, and other devices such as printers and audio. Guests can enjoy dining at Cheers restaurant, which serves European and Asian specialties, and head to the Sky Bar afterwards for refreshments and live performances. Hue Smile Hotel offers the utmost comfort in a central location.
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Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Bicycle rental
  • Car park

Things to do, ways to relax

  • Casino
  • Massage(s)
  • Steamroom
  • Swimming pool [outdoor]
  • Tours

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Poolside bar
  • Restaurant(s)
  • Room service
  • Room service [24-hour]

Services and conveniences

  • Concierge
  • Laundry service
  • Safety deposit boxes
  • Shop(s)
  • Smoking area

For the kids

  • Babysitting service
  • Family room


  • Elevator
  • Facilities for disabled guests
  • Pets allowed

Languages spoken

  • English
  • Vietnamese
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Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-6 year(s) Stay for free if using existing bedding.
  • Guests over 6 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 20 USD
Breakfast Charge (when not included in room rate): 4 USD
Check-In From: 02:00 PM
Check-In Until: 10:00 PM
Check-Out From: 12:00 PM
Check-Out Until: 02:00 PM
Distance from City Center: 0km
Distance to Airport: 20km
Internet Usage Fee: 0 USD
Non-Smoking Rooms / Floors: yes
Number of Bars: 1
Number of Floors: 7
Number of Restaurants: 1
Number of Rooms : 51
Parking Fee (per day): 0 USD
Reception Open Until: 12:30pm
Room Voltage: 220
Time to Airport (Minutes): 20
Year Hotel Built: 2010
Year Hotel Last Renovated: 2014
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Verified traveler reviews

Filter by traveler type

based on 28 reviews
  • Cleanliness 7.1
  • Location 6.2
  • Room Comfort/Standard 6.7
  • Service 7.1
  • Value for money 6.8
  • Food/Dining 4.9
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Phi from Vietnam
Family with teens
Stayed 1 night in September 2015
So so so bad
Reviewed September 18, 2015

Daiphuochoa from Vietnam
Stayed 2 nights in July 2014
It is one mare night in hotel
Nothing is best in this hotel, hotel look like room in the hell you have seen at movie. Terrible hotel never have seen. In Booking not have the same in hotel room missing refrigerator , water bold ,hot water, tow too old not clean, staff not support help customer call never come back and don't go in here you will get angry and loss time.
Reviewed August 05, 2014

ellysia from United Kingdom
Stayed 1 night in June 2014
Nothing at all.
The worst I've had traveling around Asia. The staff tried to charge us double the price, the pool is not the one in the picture. The staff rang to room phone to then ask us to go to breakfast before 7am then at 8 am tried to come in to our room to clean at 8am while we were still asleep. I would not stay here if someone paid me.
Reviewed June 25, 2014

Tomomi from Japan
Solo traveler
Stayed 1 night in December 2013
One of their staffs kindly treated me, even if she was not good at speaking English.
Reviewed December 18, 2013

Nils from Denmark
Stayed 3 nights in January 2013
Nice room for the price but the hotel lacked...
cheap and nice room.
nice room for the money. pool had been out of order for awhile and it is very small. room didnt get cleaned on first 2 days. staff is helpfull but hotel is not the best situated..
Reviewed January 26, 2013

Andrew from Australia
Stayed 3 nights in March 2012
Location not good, rooms very average
I would not recommend this hotel to anyone as it wasn't in a good location, the rooms were of average standard, some light fittings in the room wouldn't work. The buffet breakfast was the same everyday. The hotel smelt of sewerage the decor was very dated. Do not book any tours through this hotel as they with charge you more than double than any other tour centers. Also get your washing done else where as well. We had to see the hotel manager about the tours and how they charged us more than other tour places. She was relunctant to refund our money but she did.
Reviewed April 04, 2012

Nicola from United Kingdom
Family with young children
Stayed 2 nights in February 2012
Nice hotel, unaccomodating rules
The hotel was clean and well looked after, however, dont go for the roof top pool and bar. It doesn't exist, pool is dirty and unused, and no bar. We were there for two nights, but part of our deal was breakfast for only one of the mornings. We had two rooms with two queen size beds in each.. However, only two adults got up for the breakfast on the first day, when we asked if we could use the breakfast vouchers which where not used on the first morning, for breakfast on the second. They were very unaccomodating and would not allow this. Very disappointing, as getting early bus on second morning and was with a child, with no shops nearby, you would have thought, they could have let us take some toast without paying $15 particularly as we hadn't used our vouchers from the previous morning. Also location not good.
Reviewed March 19, 2012

Phil from Australia
Stayed 1 night in July 2011
Very average- dont stay here
Cant think of any
Very average hotel Location is poor, out of the mix Room was average, still being cleaned when we got in Aircon didnt work at times TV reception was poor Breakfast was poor THE POOL IS GREEN!!! Unusable.
Reviewed August 01, 2011

Jessica from Australia
Stayed 1 night in February 2011
Good hotel for a night
Clean and spacious
The hotel staff were friendly but could not speak english well. The room was very clean and spacious but had a little bit of a mouldy smell as I don't think people had stayed in that room for a while.
Reviewed March 01, 2011

Trevor from United Kingdom
Solo traveler
Stayed 2 nights in February 2011
Unusal Hotel
Near to shopiing centre
It is 20 minutes walk from the river
Reviewed February 11, 2011


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