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Hunan Pipaxi Hotel Zhangjiajie

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Very good7.8
Based on 21 reviews
Hunan Pipaxi Hotel Zhangjiajie
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8.5 Excellent location
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8.5Location
  • Free Wi-Fi in all rooms

  • Sauna

  • Steamroom

  • Air conditioning

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Room choices
Superior Room
...
  • Nature view
  • 22 m²
  • 2 single beds
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Standard Room
...
  • Nature view
  • 22 m²
  • 2 single beds
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Deluxe Room
...
  • Mountain view
  • 30 m²
  • 2 single beds
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Verified guest reviews

Agoda Reviews (21)
Booking.com Reviews (85)

7.1

Filter by guest type:
  • Cleanliness 7.7
  • Facilities 7.8
  • Location 8.5
  • Room comfort and quality 7.8
  • Service 7.7
  • Value for money 8.0
  • Cleanliness 6.8
  • Facilities 6.7
  • Location 7.0
  • Room comfort and quality 6.8
  • Service 5.8
  • Value for money 6.5
  • Cleanliness 8.5
  • Facilities 8.3
  • Location 9.5
  • Room comfort and quality 9.0
  • Service 9.3
  • Value for money 9.2
Review score
  • Cleanliness 6.0
  • Location 8.0
  • Room comfort and quality 6.0
  • Service 4.0
  • Value for money 6.0
Provided by verified guests of Agoda
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  • Standard Room
  • Deluxe Room
  • Superior Room

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8.0
Mario from Sweden
Solo traveler
Standard Room
Stayed 3 nights in August 2017
Zhangjiajie Forest Hotel”
There is a minibus from Zhangjiajie bus station to the park passing by the hotel. The name of the hotel is written only in Chinese. Don't worry if you miss it, the end stop is only 10 minutes walk from the hotel. The Wifi signal in not strong enough to cover the rooms.
Reviewed August 18, 2017
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6.8
Mary from Indonesia
Solo traveler
Standard Room
Stayed 4 nights in April 2016
Good”
Good
Reviewed August 02, 2016
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9.2
William from United States
Couple
Deluxe Room
Stayed 2 nights in June 2016
A Very Good Choice with Excellent and Friendly Staff, Near Park Entrance”
My wife and I spent two nights here in June 2016. Before we ever got to the hotel, we had excellent E-Mail exchanges with the manager, Mr. Zhu. We were coming to Zhangjiajie from Yichang, and he was very helpful with information on how to make connections to the train, and on the advantages of train vs. bus or chartered car travel. It seemed not to matter what time of day or night I wrote to him, he always came back with a prompt and helpful response. When we arrived, Mr. Zhu was there to welcome us. He made sure we were happy with our room and was very flexible when, after torrential rain started falling and was forecast for the next two days, we decided to leave early. The food at the hotel was good, and it had a very comfortable lay-out. We tried the massage center and both had excellent and welcome massages from a friendly Tujia masseuse. The park, of course, was great, and only a short walk from the hotel; yet the hotel was located away from the commercial strip outside the park gates. It was all very convenient and comfortable. There was one mistake by the staff when we received our deposit back, and as a result we overpaid by 320 CNY when we left (in a hurry to catch a bus). I realized the error as we were on the bus to Changsha and E-Mailed Mr. Zhu who was temporarily away from Wulingyuan but who sent me back an immediate reply promising to check into the matter as soon as he was back at the hotel. He was true to his word and even found a way to get the money to me, delivered in cash, at our hotel in Changsha. In short, this is a very good hotel and has especially eager, helpful and effective management.
Reviewed June 19, 2016
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4.4
Jannes from Netherlands
Couple
Superior Room
Stayed 4 nights in May 2016
Not ideal for backpackers”
As a backpacker it was hard to get a taxi from the trainstation in zhangjiajie city tonthis place. The staff didn't speak any english, what you might expect from such a large hotel. From the location it was hard to get away aswell. After one night we booked a hostel near the east gate from the forest park in zhangjiajie village, easier to get from and to anywhere. Its more for people traveling by car or bus, like a motel.
Reviewed May 31, 2016
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10.0
sham from Singapore
Solo traveler
Standard Room
Stayed 1 night in April 2016
Good”
good, comfortable and convenient.
Reviewed April 21, 2016
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10.0
sham from Singapore
Solo traveler
Standard Room
Stayed 4 nights in April 2016
Worth . ”
Manager and staff are friendly and helpful. Room are clean. Near to Sheng Lin gong yuan and near by shops are about 10 mins walk. Is convenience quiet place.
Reviewed April 18, 2016
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10.0
Nurul from Malaysia
Solo traveler
Standard Room
Stayed 1 night in October 2015
Strategic location and accessible to all place by ”
a dedicated and helpful staff, good environment and beautiful view
I stayed 2 nights in the hotel, but few choice for Muslims. I have a problem to book the train tickets but the staff was so helpful to assist. they are also give a good tour package to tianmen mountain and we really had fun up there!
Reviewed November 12, 2015
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10.0
Nurul from Malaysia
Solo traveler
Standard Room
Stayed 1 night in November 2015
Strategic location with awesome view”
It is a walking distance to the Zhangjiajie mountain, nearby the city and accessible to the public transport (bus and taxi)
The service was awesome, dedicated and helpful staff along our stay. But very few choice of foods during breakfast for Muslims. the strategic location able us to just walk and enjoy the beatiful scenery!
Reviewed November 12, 2015
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5.7
Li from Malaysia
Group
Superior Room
Stayed 3 nights in May 2015
so so and can be lots better”
location, NA, NA
No one will reply your request or inquiry sent over Agoda Self Service: ordered a cab for three times and no one bothered to care, in case you need an airport transfer (Pipaxi Hotel is totally outside of the town and it is difficult to get a good cab at the airport), kindly contact their sales manager Wen Lihua at +8613627441988, he is very friendly and he shows full commitment to help foreigners. Staff speak no English, do not expect any tips from the receptionist unless you speak Mandarin. Chinese breakfast, but you will get a coffee and a sunny side up on top if you book via English websites! Location is perfect, close to lotsa local restaurants and food stalls, don't worry about a fabulous dinner before a 10 minutes walk back to the hotel after a day of hiking!
Reviewed June 16, 2015
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7.0
May from Canada
Couple
Standard Room
Stayed 1 night in November 2014
Convenient Location”
location
Zhangjiajie cun is approximately 45 - 60 minutes from the town where the train and airport are located. If you want an early start (or maximize your sleeping hours), this is a good location. It's approximately 10 minutes walk from the main entrance. This is a very spacious hotel but it feels cold both emotionally and temperature wise. The good thing was that the heater worked really well so the room warmed up. However, the the dining room was cold. I ate my dinner with my jacket on.
Reviewed January 13, 2015
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