Nice and central hotel”

Nice hotel in a very central location in Chicago. On 40m off Michigan Avenue, which is where you wanna shop Good and clean hotel in decent condition. Nice and cozy bar area. We enjoyed our stay very much. The staff is very helpfull, both on questions regarding the hotel but also on what to see in the city, where to eat and so on. West Egg Cafe around the corner is Chicago famous for their all day breakfast. Can be recommended.

very good location for city center life”

Very good saty at this hotel. Central location gives access to all night life of the Chicago as well to shopping Manhattan street

nice to stay for business”

the room condition was so good and cozy, every hotel worker was kind. a breakfast was not so bad. if there were asian foods more, it could be better. hotel location was convenient to access downtown and could use verious transfortation. it was helpful for bunisess. there were nice restaurants near hotel. if i come to chicago again, i will visit this hotel again.

Gym facilities are wonderful. There is a small pool to relax. The greeting crew are wonderful ”

Pros Location, service, gym and room Cons Nothing though would have liked to receive Hyatt points but did not as I booked at Agoda

Mag Mile escape”

The location is very convenient, most of the places can easily be reached by foot. Housekeeping staff was excellent and made sure the room was in immaculate condition. I initially booked a higher floor room caus I read that the siren sounds can be disturbing. During check in time they provided us with connecting rooms but did not honor the higher floor rooms booking due to unavailability of connecting rooms, although there was a price difference. Nevertheless after a couple of days we did grew used to the sirens and it did not disturbed our sleep. Pool area is a joke and an after thought, there are no showers and the pool is tiny. The hotel only has one restaurant which becomes boring after some time. All in all a good option since it’s good value for money and the cleanliness lived up to our standards.

Fantastic Stay”

Wonderful location, clean, updated hotel. Staff were friendly, accommodating and the restaurant, Level Two, had fantastic tortilla soup! Would stay here again.

We loved the new restauriert hotel”

We loved the new hotel. It is so relaxing and pretty. The staff was very efficient and professional.

Amazing hotel”

Amazing hotel for few days. Corner room are spectacular

Great location ”

Amazing hotel for few days. Corner room are spectacular

Exceptional”

Great location. We were within walking distance to several attractions and restaurants. Room was very clean.

Good location, but ok facilities”

My room is on the 8th floor but facing another building, so it's really dark and no view at all. The staff is helpful and everything is clean. The room and facilities is about 3.5 star in my opinion . Overall, it's an ok experience, but probably wont repeat.

there are way better options in chicago!”

for USD 250/night (before taxes and without breakfast) for a standard room you somehow expect more. the room was really dark during the day even with all the lights on, maybe because the natural light was blocked with an ugly wall in front of your window-so no city view at all! bathroom was ok but an older shower (stand in tub) and the door does not really close plus you could definitely hear when your neighbors used their bathroom/toilet ;) the best thing was the really comfortable bed. for that amount of money (and USD 69/day parking) you could definitely get another hotel in the same area as there are numerous of them!

Very good”

Enjoyed our stay a lot. The only comment we may have was the fact that the hotel is next to a big medical campus and there were lots of ambulances coming and going during the day and night.

Great hotel”

Great staff great hospitality. Choose a corner room bit expensive but worth it.

The best location in Chicago. ”

Great staff great hospitality. Choose a corner room bit expensive but worth it.

Great hotel”

Great hotel. Centraliezed in good location. Good staff too

Water is so small”

When I went to shower, the pressure of water is soooooooooo small. Even the raining outside was larger than the water of the shower. The craziest thing is that the water in the tub could not be drained off. What 's the wrong with the shower system in this hotel? Moreover, the TV channels extremely suck because the screen showed "weak signals" all the time. I have to say those things should not be appeared in this such level of hotels. I am so disappointed in living this hotel.

Very good”

Nice hotel in benefit locations, it is quite near to center park and meli street. And it is worthy the money.

Nice room and pool for the price. Location near hospital; thankful for the provided earplugs.”

Pillows either too soft or firm. Besides that, we we're very pleased with our stay. We look forward to our next visit to the City, in which we'll choose this place again.

everything is fine except valet parking.”

as you know everything is fine but if you choose valet parking, you have to pay lots money for it.