Great hotel with typical SF over pricing.”

No hotel in San Francisco is cheap. Especially one so close to tourist areas like this one is. They will all try to nickel and dime you, charging US$5 for a bottle of water, and this place is no exception. So I certainly can’t say that this place was a good value... especially after paying almost US$70 to park overnight. Besides the typical San Francisco exorbitance, the hotel was great. Comfortable, good staff, and it’s location so close to fisherman’s wharf was perfect... As long as you’re willing to pay typical San Fran prices, than this place is a great choice. For the more budget conscious, you might want to try across the street at the Holiday Inn.

Great location but pricey”

The location coukdn't be better (near Fisherman's Wharf) and everything was more than adequate in terms of service. However, it feels more like a 3 star hotel at a 4 star price, in terms of room quality. The bathroom doors seemed "ancient" and the shower was overly complicated to use. I have no real major complaints and enjoyed staying at the Hyatt Centric but for the price I expected a little bit better room

Excellent location”

Large rooms - all amenities - a 24 hour little shop for drinks and snacks - decent breakfast - soso lunch and dinner (all at normal San Francisco prices) - close by Fisherman's Wharf but also - if you do not mind walking - not so far from China Town and the Ferry Terminal. Friendly staff. Their admin systems however seems complicated, looking at how staff keep staring at their screens :) delaying check-in/out process.

Great place to stay at Fisherman's Wharf area”

We stayed for four nights in a King Room along with two other couples who were in two other rooms at the hotel. The location was perfect for what we needed - walking distance to Fisherman's Wharf, local transportation, grocery store (Safeway), and drug stores (Walgreens and CVS). Rooms were clean and well kept; just some wall dings that made it look a little worn out in areas. The air conditioning in our room wasn't working when we first got in, but someone showed up to repair it within 10 minutes of our calling the Front Desk. Front desk staff was friendly and helpful. Valet parking at $59 per night felt steep, but parking in the nearby garages wasn't much cheaper and felt definitely less secure than parking at the hotel. All in all, a great stay, and a hotel that I would recommend!

Great”

Nice rooms, close to everything at Fisherman's Wharf, excellent games room for children.

Moulding blanket ”

The location of this hotel is great in the Fisherman's Wharf. I have stayed at other Hyatt brands and this is by far the most disappointing. I found the blanket to be moulding badly. I told front desk and they have replaced it. Just not sure how old is the blanket. The air conditioner kept turning on and off all night. When I emailed the hotel via agoda before my arrival, they were not responsive to my questions too. I had to follow up again a few times. Some of the hotel staff were quite friendly but the overall experience doesn't match up to the Hyatt hotels that I've stayed before.

It does its job”

Nothing exciting in terms of amenities and what not, but generally does the trick if you want to be close to fisherman's wharf and Bay Area attractions

Workers picketed outside Hotel”

Nice hotel and central location to downtown, whilst we were here we there woken early in the morning by unhappy staff of the hotel who appear to be disgruntled with the way the hotel chain are treating them, same thing in evening meet by the protesters with loud speakers screaming out their views, for goodness sake Hyatt sort out your contracts with your staff, customers don't need to be meet with your staff protests! Mr and Mrs H . London

Great stay”

Great service from the staff. Close to many tourist attractions, safe neighbourhood. In n out within walking distance. Free bike rental, spacious room. Highly recommended!

Dirty room ”

1) shower really bad and no power 2) no ventilation in bathroom 3) no place in bathroom to hang anything incl towels Really not up to Hyatt centric std. most I give 3 stars

Exceptional”

I lost my phone for 24 hours and the staff did everything in their power to help! they did find it in the end and I am forever greatful :)

Nice Hotel in a good location ”

Nice hotel in a very goo location

Nice hotel great location.”

Stayed before and will stay again in the future.

Ok, if you don't care about air conditioning that works”

Pros: Decent location, close to trolley and f-line Cons: Air Conditioning that does not appropriately cool the room and does not appropriately monitor the room temperature.

Very nice location, friendly staff and quiet rooms ”

Could have more available car parking or provide clearer advice or instructions of where to park

Dissapointing Staff ruined it all.”

Booking condition was exaggerated and rooms were far disappointing and they requested more money than previously notified under some strange titles and taxes and also service charge and taxes were applied to them also. The reception staff was awful except one lady, one of them was actually very rude. This hotel was the most dissapointing of the few hundreds of hotels I have experienced before. I will never be there again and hope nobody else will go there.

Very good”

Park is too expensive

Great location near fisherman’s warf. Hotel staff was rude, not helpful and very stand offish.”

Too expensive for poor customer service! Room lighting was also very poor and limited. Don’t stay there!!

Not Recommended ”

The facility is outdated

Nice hotel and very friend staff”

Staff was exceptionally polite and friendly.