Hawaii stay”

Pros Good location just off the Main Street Big clean rooms Staff really helpful Cons The hotel rents out the 3 cabanas they have around the pool which should be free to guests, especially when you are paying a resort fee. The pool is completely inadequate There are insufficient beds around the pool area for guests to use. If you are in a room next to the elevators then expect to be woken early with the sound of the elevator call bell.

Stylish, Modern & Luxurious”

Having sorted through dozens of outdated hotels in Hawaii, it was such a gem to find Hyatt Centric being so modern, stylish and central to shops and restaurants. I honestly can't fault it, only thing that I wish they had was a deeper swimming pool area for the people that wanted a swim. Other than that, staff was wonderful, facilities and room was clean and spacious. Love it!

Second trip to Hyatt Centric since my first stay was great. This time not so good”

The maintenance of the hotel has gone down hill since the changeover of management. The hallway carpet smelled like urine, only absurdly expensive continental breakfast avail at restaurant, wading pool area was filthy with trash and used towels, bartender makes a good mai tai but was grumpy as hell (don’t blame him - he prob makes 5 drinks a day), lounge chairs missing cushions, robes show heavy wear (they used to be so nice). Pros: decent location, boutique feel, great front desk and valet staff, beach amenities Cons: lack of amenities. no onsite restaurant for lunch and dinner. Bartender was grumpy as hell. No pool. Lack of maintenance on deck/spa.

Excellent location in the heart of Waikiki”

Rooms are very clean, including the bathroom. The views from all sides are sensational with either river and mountain or beach views. The staff were attentive when approached. Offer of yoga and other invitations to happy hours and musical and other creative events. It would have been great to have yoga more often. The only drawback was the pool. From the pictures it looks deep and inviting but infact is shallow (to the ankles) therefore not a swimming pool, however the open beaches and beachpool are so close only a 5 minute walk away. I would stay there again.

They ask for resort fee of about 30 per night, and its mandatory. ”

Aside from the fee paid through Agoda, we were asked to pay 30 per night and its not optional. They force for 30 per night and give out extra towels, mini sunscreens, beach chair rentals which are not that useful if you are not planning on going to beaches EVERY DAY during your entire trip. This basically added up to be a fare for one night but since they said its mandatory we couldnt do anything. Hotel room is tiny, no bathtub, no complimentary water bottles but they give you two tumblers and you have to get it yourself from the lobby. Parking fee is expensive as well. Other than that the location was great

Lovely hotel”

It seems like one of the newly renovated hotels, conveniently located along the main shopping strip of Waikiki. The king sized bedroom we resided was nicely sized with a view of diamond head (within approx 25 min jogging distance). Everything worked. The staff were flexible and helpful, and the amenities useful. The plastic bottles provided were a nice touch.

Hit and Miss, could find better for same $$”

Location of hotel was great, though I wouldn't pay the extra $$ for the Ocean View Room, this was a huge disappointment and total waste. Rooms were spacious and clean, clearly its been renovated in the last year or two. Another major disappointment was the pool, not only was it closed for a few days upon arrival for maintenance, it is just a wading pool. Being charged the resort fee was a tough ask in my opinion. I had to request a refund for the days it was closed, not even an offer by the staff upon check-in or check- out. I also found the staff very inconsistent. Mostly friendly, but during the 'power outage' which lasted several hours, staff were not equipped to handle the situation, which had all guests sitting in the lobby (inc small children), as there was no power or water in rooms. Staff need to be more solution focused in dealing with guest issues, no ownership taken of matters when raised. For the $$$ of this place, you could find better in Waikiki.

Excellent”

We loved the location of the property. We loved being so close to everything. We were literally a couple of steps to where we wanted to shop and eat and only five minutes to the beach. The hotel were good at providing beach towels and beach chairs etc. We also asked for after sun lotion which was provided for in little containers which was great to use at the end of the day after spending time st the beach and pool. The pool was s little strange with it being only ankle deep but I suppose they had reasons to make it that way. I only had one issue with the staff while I was there. Our tour to the north shore was cancelled and the tour company contacted the hotel to advise us of the cancellation and one of the staff told them that we had cancelled our booking with the hotel. This was not the case as we were still guests of the hotel and the conceierge was the one that had booked the tour for us. We got up early for the tour only to find out what had happened when the bus didn’t show.

wonderful hotel!”

This hotel is located near waikiki beach and Royal Hawaian Center, so we were easy to come back to the hotel after shopped! Every Staff is very friendly and helpful! We highly recommend this hotel!!!! Thank you very much.

Definitely will stay there again”

This was my fourth time that I stayed at the Hyatt Centric Waikiki Beach. I will definitely stay with Hyatt Centric next time I go to Honolulu.

Nice Hotel but beware of the RESORT FEE!”

Made a booking via Agoda and paid for my booking. Upon leaving the hotel, I was informed for a $210 USD resort fee for this hotel; this hotel is not worth that much for the services they provided. There was no 'resort' services provided. I definitely wouldn't go back- all fees should be included in Agoda's price!

Newish hotel but lacking facilities and slack with cleaning”

Room was quite newish and I was happy that the bath and shower are separated rather than the usual 2 in 1 type. However, noticed that the cleaner don’t really clean thoroughly. after coming back to our room noticed hints of rubbish in the bin. Also, they didn’t change our bed sheets until I went to reception and asked them to. They are pro sustainability which is good but atleast give your customer an option to request for sheet change like other hotels through leaving a card or something. This is a 4 star hotel but has a 2 star cleaning service. Overall, we had a good time. Reception were nice and accommodating, and hotel is centrally located.

最悪のロケーション＆人種差別”

部屋は多数空きがあるのに、ホテルで一番最悪なロケーションの部屋へ案内された。 フロントは日本人には冷たい態度。白人には愛想が良かった。 フロント以外の方は愛想が良い。 フロントの一存で、一番最悪な部屋だった。 二度と泊まりたくない。 アゴタが安いから、このような部屋になるのか？ ２万以上もする部屋でこれは最悪。 プールは個人ベットもも無く、風が異常に強く。最悪。 ベランダも無く、牢屋の様な部屋でした。

만족함”

와이키키 해변 바로 앞이지만, 하와이에 다른 좋은 해변이 많아서 와이키키 해변에 나가보지 않음. 일본 젊은 남녀 및 부부가 많이 오는 호텔 같음. 한국, 일본, 서양 사람 비슷한 비율로 있음. 인피니티 풀장에서 선셋보기 좋음.

깨끗하고 좋아요”

위치도 좋고 숙소가 작은 방이었는데도 불구하고 넓었구요 화장실 샤워시설 너무 깨끗하고 만족했어요

최악의 숙소”

저희는 늦게 체크인을 했는데 꼭대기 층을줄때부터 이상했습니다. 엘레베이터 기계돌아가는소리때문에 밤에 한숨도 못잤습니다. 정말 지금까지 인생 최악의 숙소였음. 직원들도 거짓만치고 개싸가지 였음. 절대 가지마세요. 여기

위치는 좋아요.”

주변 레스토랑이나 쇼핑을 하기에 위치는 좋고, 새로지은 호텔이라 깔끔하긴 합니다. 그러나 하와이 호텔이 다 그런것인지 물도 제공되지 않고, 2박했는데 청소도 해주지 않아서 청소 요청을 해야했고, 청소를 한 후엔 수건도 하나도 가져다 주지 않아 매번 필요한것을 요청해야 하는 번거로움이 있었습니다. 슬리퍼, 칫솔, 치약, 수건, 어메니티, 청소 등 모든것을 요청해야만 가져다 주었고(물론 요청하면 흔쾌히 가져다 주었습니다.), 가져오면 팁도 주어야 하고... 물론 타호텔에 비해 저렴한 곳이긴 했지만 과연 하얏트라는 이름이 어울리는지는 모르겠습니다.

시내중심호텔”

시내중심에있는호텔 해변까지는걸어서 약오분거리. 장점 해변가근처호텔보다 저렴하고깨끗함 직원들친절 시내중심 단점 해변이꼭옆에있어야하는분들은 비추 조식이별로 작은 잨

위치가 정말 좋았어요”

위치는 정말 최고의 위치라 할수 있습니다~~하지만 방이 너무 좁고 세탁시설이 없어서 아이들과 물놀이 하고 나서 옷빨수 없어서 근처 빨래방 까지 다녀왔네요~그리고 발코니가 없어 젖은옷을 널수가 없네요~~ㅜ ㅜ가족보다는 연인이나 커플끼리 오기 좋은 호텔같습니다~위치는 정말 좋았어요~^^

친절함은 너무좋았으나 너무 아쉬움이 많았던 호텔”

항상 친절한 직원들한테는 높은 점수를 주지만 수영장이 숙소 고르는 큰 이유였던지라 너무 실망스러웠습니다 수심이 너무 낮아서 정강이?? 까지 밖에 안와 수영은 할 수도 없고 그마저도 너무 비좁아서 다른 일행들이 들어가있으면 밖에서 구경만 하는 상황이었습니다 또한 조식도 정말 소박하고....실망스러웠습니다 차라리 비슷한 가격대 다른 숙소 잡을껄 싶었어요