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Exterior view, Hyatt Place Chicago Downtown/the Loop in Chicago (IL)
Hyatt Place Chicago Downtown/the Loop
Facilities, Hyatt Place Chicago Downtown/the Loop in Chicago (IL)
Lobby, Hyatt Place Chicago Downtown/the Loop in Chicago (IL)
Lobby, Hyatt Place Chicago Downtown/the Loop in Chicago (IL)
Swimming pool, Hyatt Place Chicago Downtown/the Loop in Chicago (IL)
Fitness center, Hyatt Place Chicago Downtown/the Loop in Chicago (IL)

Removed from saved list

8.4

Excellent

66 reviews

66 reviews

See map
See map

8.8

Excellent

Location rating score

Excellent location - Inside city center
Exceptional for walking
Walkable places
Mac Cormac Junior College
90 m
Civic Opera House
150 m
Harrington College of Design
150 m
The Lyric Opera House
170 m
Chicago Mercantile Exchange (CME)
180 m
Popular landmarks
Skydeck Chicago - Willis Tower
440 m
Cloud Gate
970 m
The Art Institute of Chicago
1.0 km
Millennium Park
1.1 km
The Magnificent Mile
1.6 km
Closest landmarks
Washington Franklin Self Park
110 m
Poetry Garage
140 m
Washington-Madison-Wells Self Park
150 m
Consulate of Australia
180 m
Standard Parking Garage
260 m

Hyatt Place Chicago Downtown/the Loop

28 N Franklin St, Loop, Chicago (IL), United States, 60606-3618 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Loop, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Millennium Park. Rated with 3 stars, this high-quality property provides guests with access to restaurant, fitness center and indoor pool on-site.

Highlights

120 meters to public transportation

Check-in [24-hour]

Inside city center

280 meters to Chicago Riverwalk

Free Wi-Fi in all rooms!

Announcements by hotel (2)
In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.
Facilities

Pets allowed

Car park

Free Wi-Fi in all rooms!

Front desk [24-hour]

Swimming pool [indoor]

Fitness center

Bicycles

Check-in/out [express]

Your dates are popular among travelersUsers are booking a place in Chicago (IL) every 1 minutes on Agoda.com
Value for money8.2
Location rating8.8
Nearest airportMidway International Airport (MDW)
Distance to airport13.7 km

Rooms available at Hyatt Place Chicago Downtown/the Loop

View King Sfbd
...
  • Room size: 33 m²/355 ft²
  • Outdoor view
  • 1 king bed and 1 sofa bed
Enter dates to see prices
VIEW QUEEN SFBD
...
  • Room size: 30 m²/323 ft²
  • Outdoor view
  • 2 queen beds and 1 sofa bed
Enter dates to see prices
King Sfbd
...
  • Room size: 30 m²/323 ft²
  • Shower
  • 1 sofa bed and 1 king bed
Enter dates to see prices
Corner View King Bed Sfbd
...
  • Room size: 43 m²/463 ft²
  • Outdoor view
  • 1 sofa bed and 1 king bed
Enter dates to see prices
Queen Sfbd
...
  • Room size: 30 m²/323 ft²
  • Shower
  • 1 sofa bed and 2 queen beds
Enter dates to see prices
SPCLTY KING SFBD
...
  • Room size: 42 m²/452 ft²
  • Outdoor view
  • 1 king bed and 1 sofa bed
Enter dates to see prices
Spclty ADA King Shw
...
  • Room size: 33 m²/355 ft²
  • Outdoor view
  • 1 king bed and 1 sofa bed
Enter dates to see prices
ADA King Bed Tub Sfbd
...
  • Room size: 30 m²/323 ft²
  • Shower
  • 1 sofa bed and 1 king bed
Enter dates to see prices
Ada Qn Tub Sfbd
...
  • Room size: 30 m²/323 ft²
  • Shower
  • 1 queen bed and 1 sofa bed
Enter dates to see prices
ADA QN SHWR SFBD
...
  • Room size: 33 m²/355 ft²
  • Shower
  • 2 queen beds and 1 sofa bed
Enter dates to see prices

Frequently asked questions

What points of interest are near by Hyatt Place Chicago Downtown/the Loop that are in walking range?

While remaining at Hyatt Place Chicago Downtown/the Loop, begin your holiday by visiting the closest points of interest that are within close proximity to the property which include Civic Opera House, Harrington College of Design, and The Lyric Opera House.

What was the average room rate for Hyatt Place Chicago Downtown/the Loop been in the past month?

The typical room rate for Hyatt Place Chicago Downtown/the Loop in the past month is 274.63 USD, compared to city's average of 216.09 USD.

In which languages can Hyatt Place Chicago Downtown/the Loop's employees communicate?

Hyatt Place Chicago Downtown/the Loop can speak in 2 languages and supports popular languages such as English and Spanish for guest visitors going to this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what other languages this property supports.

What do past travelers love most about Hyatt Place Chicago Downtown/the Loop?

Past visitors that stayed at Hyatt Place Chicago Downtown/the Loop have given this property a rating of 8.933 for its outstanding service as the major highlight for their stay.

What is the average rating that verified Business travelers' have given to Hyatt Place Chicago Downtown/the Loop?

Past business travelers that have stayed at this property have given Hyatt Place Chicago Downtown/the Loop an average rating of 7.9. You can look up more detailed customer assessments and comments by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that past Families with older children have given to Hyatt Place Chicago Downtown/the Loop?

Verified families with older children that have stayed at this property have given Hyatt Place Chicago Downtown/the Loop an average rating of 8.5. You can look into more comprehensive customer ratings and feedback by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that verified Group travelers have given to Hyatt Place Chicago Downtown/the Loop?

Verified group travelers that have stayed at this property have given Hyatt Place Chicago Downtown/the Loop an average rating of 8.3. You can check out more detailed customer assessments and remarks by filtering for a specific type of verified travelers down in the review section.

What time is check-in and check-out at Hyatt Place Chicago Downtown/the Loop?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may ask for early check-in or late check-out during booking, subject to availability. Guest visitors checking in or out before or after the designated periods may be charged an additional fee.

See map

Explore the neighborhood

What people love about Hyatt Place Chicago Downtown/the Loop

  • 8.4

    Excellent
    Cleanliness

    "The entire property is clean."

    Alma

    |

    January 13, 2022

  • 10

    Exceptional

    "Nice place for short stays !"

    Rita

    |

    May 3, 2023

Overall rating:

8.4

Excellent
66 reviews
Cleanliness
8.7
Facilities
8.2
Location
8.8
Read all reviews >
More about Hyatt Place Chicago Downtown/the Loop

More about Hyatt Place Chicago Downtown/the Loop

Hyatt Place Chicago Downtown/the Loop

For travelers who want to take in the sights and sounds of Chicago (IL), Hyatt Place Chicago Downtown/the Loop is the perfect choice. Its convenient location right in the city center allows you more time to see all that Chicago (IL) has to offer.
All offerings provided by Hyatt Place Chicago Downtown/the Loop help to ensure a pleasant stay for all travelers. Free internet access provided within the hotel keeps you connected throughout your stay. For those driving their own car, parking is available for guests. Always get the assistance you need with front desk services including luggage storage.
For longer stays or whenever you need it, the laundromat and dry cleaning service keep your favorite travel outfits clean and available. For health reasons, smoking is not permitted anywhere inside the hotel.
A range of amenities is offered in guestrooms at Hyatt Place Chicago Downtown/the Loop. Enjoy your stay even more at the hotel, knowing that some selected rooms include blackout curtains. For a bit of entertainment, guests will find cable TV available in some selected rooms. Don't worry about being thirsty as a coffee or tea maker is provided in some guestrooms.
Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer and toiletries available in some guest bathrooms.


Dining and things to do

Every day at Hyatt Place Chicago Downtown/the Loop begins with a delicious complimentary breakfast. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
A day in will be as fun as a day out with ranges of recreational activities offered at Hyatt Place Chicago Downtown/the Loop. Don't forget to make a visit or two to the hotel's pool. Burn off you vacation calories with a quick visit to the hotel's fitness facility.


Around the property

Don't miss out on all that Chicago (IL) has to offer! A great museum trip can be had at The Art Institute of Chicago located 1.0 km away, with local art that provides a sense of the region. Be sure to visit Cloud Gate located 970 m away, an item on every checklist of those who travel to Chicago (IL). Be sure to stop by Skydeck Chicago - Willis Tower located 440 m away, one of the most famous of all local landmarks.

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Amenities and facilities

Excellent
Facilities

8.2

Languages spoken
  • English
  • Spanish
Outdoor
  • Bicycles
Accessibility
  • On-site accessible restaurants / lounges
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Pub crawl
  • Swimming pool [indoor]
Cleanliness and safety
  • Anti-viral cleaning products
  • Cashless payment service
  • First aid kit
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Breakfast [buffet]
  • Breakfast [free]
  • Coffee shop
  • Grocery delivery
  • Restaurants
  • Snack bar
  • Vending machine
Services and conveniences
  • Air conditioning in public area
  • Contactless check-in/out
  • Convenience store
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Heating in public area
  • Invoice provided
  • Laundromat
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Kids meal
Land sports
  • Golf course (within 3 km)
Access
  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Dog-friendly
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pet-friendly [charges apply]
  • Pets allowed
  • Pets may not be left unattended
  • Safety/security feature
  • Security [24-hour]
  • Service animals are welcome
  • Smoke alarms
Getting around
  • Car park [nearby]
  • Rental car
Available in all rooms
  • Adapter
  • Air conditioning
  • Alarm clock
  • Blackout curtains
  • Closet
  • Coffee/tea maker
  • Desk
  • DVD/CD player
  • Fire extinguisher
  • Free bottled water
  • Hair dryer
  • Heating
  • Individual air conditioning
  • In-room safe box
  • Ironing facilities
  • Linens
  • Mirror
  • Private bathroom
  • Private entrance
  • Radio
  • Safety/security feature
  • Satellite/cable channels
  • Seating area
  • Shower
  • Sleep comfort items
  • Smoke detector
  • Sofa
  • Streaming service like Netflix
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service

Food and dining

Breakfast options
  • American
  • Continental
  • Buffet
Restaurants on site
Kitchen Skillet
  • Cuisine: American
  • Menu: A-la-carte

Location

28 N Franklin St, Loop, Chicago (IL), United States, 60606-3618
Excellent
Location

8.8

Airports
  • Midway International Airport (MDW)
    13.7 km
  • O'Hare International Airport (ORD)
    24.7 km
Public transportation
  • Washington/Wells Railway Station
    130 m
  • Quincy Railway Station
    460 m
Hospital or clinic
  • Michigan Avenue Immediate/Primary Care (MAICOH)
    930 m
Shopping
  • Water Tower Place
    1.9 km
Convenience store
  • 7 Eleven
    110 m
Cash withdrawal
  • ATM
    50 m

What's nearby

Popular landmarks
  • Skydeck Chicago - Willis Tower
    440 m
  • Cloud Gate
    970 m
  • The Art Institute of Chicago
    1.0 km
  • Millennium Park
    1.1 km
  • The Magnificent Mile
    1.6 km
  • 360 Chicago Observation Deck
    2.0 km
  • Shedd Aquarium
    2.4 km
  • Navy Pier
    2.7 km
  • Wrigley Field
    7.5 km
  • Museum of Science and Industry
    11.1 km
Nearby landmarks
  • Mac Cormac Junior College
    90 m
  • Washington Franklin Self Park
    110 m
  • Washington/Wells Railway Station
    130 m
  • Poetry Garage
    140 m
  • Civic Opera House
    150 m
  • Washington-Madison-Wells Self Park
    150 m
  • Harrington College of Design
    150 m
  • The Lyric Opera House
    170 m
  • Chicago Mercantile Exchange (CME)
    180 m
  • Consulate of Australia
    180 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-17 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
Extras
  • Daily Internet/Wi-Fi fee0 USD
Parking
  • Daily parking fee50 USD

Property announcements

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.

In response to the Coronavirus (COVID-19), all guests are required to wear a face covering in all public spaces and indoor common areas.

Reviews of Hyatt Place Chicago Downtown/the Loop from real guests

Provided by verified guests of Agoda
8.4
Excellent
Cleanliness8.7
Facilities8.2
Location8.8
Service8.9
Value for money8.2
High score for Chicago (IL)
Rating
9+ Exceptional (9)
8-9 Excellent (3)
7-8 Very Good (1)
6-7 Good (1)
<6 Below Expectation (5)
Time of the year
Mar - May (5)
Jun - Aug (3)
Sep - Nov (4)
Dec - Feb (7)
Showing 19 verified guest comments
10.0
Exceptional
Eunsu from South Korea
Group
Queen Sfbd
Stayed 1 night in September 2022

Nice and clean”

This place is nice and clean

Reviewed September 24, 2022

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10.0
Exceptional
Rafael from United States
Couple
King Sfbd
Stayed 1 night in October 2020

Hyatt Place ”

Great Stay

Reviewed March 15, 2021

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8.4
Excellent
Alma from Philippines
Family with teens
Queen Sfbd
Stayed 3 nights in December 2021

Clean hotel but far from MM”

It was our first time in Chicago. My family stayed from December 29-January 1. The entire property is clean. The area where it sits, however, was kinda deserted when we checked in at around 6pm! Most restaurants & groceries near the hotels were closed already closed at 7pm! We opted to have our dinner delivered instead. Since it was too cold to walk, we had to take Uber everytime we leave the hotel & go to places like Pier Navy & the Riverside. My teenage kids said we should’ve gotten a hotel on Magnificent Mile.

Reviewed January 13, 2022

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8.0
Excellent
Zhichan from United States
Group
King Sfbd
Stayed 1 night in January 2022

Overall good”

Breakfast is just average. No much choice and lack of fresh food. Room is ok, but cleaness could be improved

Reviewed February 27, 2022

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6.0
Rishab from United States
Family with young children
Queen Sfbd
Stayed 2 nights in June 2022

Not much best view rooms out there”

Got room with bad air conditioning

Reviewed July 02, 2022

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4.8
Joel from United States
Family with teens
King Sfbd
Stayed 4 nights in February 2022

Could have been a good stay...”

Wish I wouldn't have paid in advance, as I was unable to cancel this stay when I found out that their pool was closed. The location in the loop would be good for business stays but definitely not for families or tourists as most everything to do you would have to Uber to get there. For COVID reasons, they state that housekeeping only shows up every 4 days, but we never had anything for the 5-day stay and had to request towels and toilet paper only to get 4 hand towels left on our door in a trash bag. The breakfast was ok, but the same every day with cold french toast and sausage in a container. It's too bad that service can go so downhill and just be blamed on the pandemic. It was difficult for rides to find this location for some reason, both Uber and Lift would end up a block or so away, and I was charged a cancellation fee on one for not running up to the La Quinta where he was parked. It was an average stay, no highlights, just an off-the-beat location with avg amenities.

Reviewed March 04, 2022

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4.8
David from Thailand
Business traveler
ADA King Bed Tub Sfbd
Stayed 3 nights in July 2022

Poor value, and facilities”

I moved to this area, thinking I was close to downtown, but there is very little in the area. I stayed 3 nights and no one ever came into to clean the room. They offer a self serve breakfast, which is OK but I found it really poor value for money. Parking was another USD60/night near by and most disappointingly over THREE NIGHTS, no one ever came in to clean the room.

Reviewed July 31, 2022

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4.4
Naved from United States
Business traveler
Queen Sfbd
Stayed 4 nights in September 2021

Acceptable”

This cannot be a Hyatt. Terrible services.

Reviewed December 06, 2021

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4.0
Colleen from United States
Family with teens
SPCLTY KING SFBD
Stayed 2 nights in December 2021

Acceptable”

Pool not open Breakfast not good

Reviewed December 08, 2021

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10.0
Exceptional
Rita from Malaysia
Solo traveler
Queen Sfbd
Stayed 1 night in April 2023

nice!”

Nice place for short stays !

Reviewed May 04, 2023

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8.4
Excellent
lielom from Ethiopia
Couple
ADA King Bed Tub Sfbd
Stayed 3 nights in March 2023

Excellent”

Excellent location staff was very helpful good breakfast but not much option in the restaurant for dinner.

Reviewed April 12, 2023

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6.4
Good
Jessica from United States
Couple
View King Sfbd
Stayed 2 nights in February 2023

Good”

The hotel was nice and some of the staff were friendly too. The parking is horrible. There were kids running the halls knocking on doors late at night, staff didn’t seem concerned.

Reviewed February 13, 2023

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10.0
Exceptional
Maria from United States
Couple
Standard King
Stayed 4 nights in May 2018

Excelente atención”

Muy bien ubicado, personal muy atento, muy buen cuidado el hotel.

Reviewed June 06, 2018

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10.0
Exceptional
Nuttita from Thailand
Couple
King Sfbd
Stayed 3 nights in June 2022

ที่ตั้งดีมาก”

ใกล้สถานที่ท่องเที่ยวหลายที่ หาง่ายติดถนน ห้องกว้างขวาง

Reviewed June 30, 2022

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10.0
Exceptional
Wontak from South Korea
Business traveler
ADA King Bed Tub Sfbd
Stayed 7 nights in December 2022

이번 숙박한 다른 곳 중 1등”

하야트 플레이스 줄리안 호텔 더블트리 바이 힐튼 그리고 런던 하우스 에서 숙박해 봤는데 다시 묵는다면 나는 하야트 플레이스 가려 합이다 비지니스 성격이 크지만 없는 시설이 없는 곳 가장 만 족스러운 숙박 보장 되요

Reviewed December 19, 2022

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9.6
Exceptional
DAHYUN from South Korea
Couple
ADA King Bed Tub Sfbd
Stayed 5 nights in December 2021

방도 넓고 정말 모든 게 만족스러웠습니다.”

다만 조식은 맛이 없고 선택지도 별로 없습니다.

Reviewed January 12, 2022

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8.4
Excellent
YU from South Korea
Business traveler
View King Sfbd
Stayed 6 nights in November 2019

좋은 위치, 나쁘지 않은 품질”

코너 베이커리와 피자집이 가깝고 걸어서 공원과 메인로드로 갈만해서 좋습니다. 1층의 bar도 즐겁게 한잔하기 좋았어요. 앞에 대학이 있어서 조용한 편이고 이따금 지나가는 엠뷸런스 경찰차 아니면 조용한 거리입니다.

Reviewed December 09, 2020

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10.0
Exceptional
XUN from China
Business traveler
Queen Sfbd
Stayed 5 nights in May 2023

非常棒的体验”

这家酒店位置还不错,离willis tower 只有5分钟距离。酒店房间宽裕,卫生干净。早餐的话也还行,不算特别丰富。服务员的态度很不错,有事儿能帮忙。

Reviewed May 23, 2023

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10.0
Exceptional
Boosba from Thailand
Business traveler
Queen Sfbd
Stayed 5 nights in May 2023

Exceptional”

Good breakfast

Reviewed May 10, 2023

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