Average”

I stayed during Thanksgiving holidays and it was not bad but it wasn’t the best either. Since there was Thanksgiving day on one of the nights I stayed, the breakfast was different and there wasn’t housekeeping service. I understand that but it would’ve been better if they let me know when I actually booked the hotel (because I paied the same price but got less service). Also, my room was supposed to be cleaned on Black Friday, but there was no housekeeping. A bit disappointment. It’s just an average-quality place to stay and I’d recommend if you are satisfied with this, but I personally would use another hotel for the same price next time.

Great location!”

The hotel is walking distance to most major attractions in Chicago. If you’re a runner, the Riverwalk and Lakeshore Trail are easy to run to, perfect for medium to long runs. Best part, River North is host to so many good restaurants.

parking isn't free”

they have parking available, but the free stuff is 3 blocks down the road, so if you want the convenience, you have to pay $64/night to park.

Wonderful Stay”

Had a wonderful stay at this Hyatt place hotel. The location was perfect, close to major attractions. Staff was very courteous and professional. We were able to check-in early without a fee. Breakfast was very good as well. Would definitely stay with them again.

Nice hotel for short vacation travels with issues ”

We had a room which we had a strong draught from the locked window. We had to close down the curtains and blocked the area with 2 pillows. There was no safety deposit box in the rooms and the boxes at the front desk were not enough. Luckily we found one. (There was only 10 of them for the whole hotel!) Breakfast room was mostly full of people and COVID awareness was not very well. It is better to grab a coffee and biscuit and runaway. All in all, I don't recommend as a business hotel. However, it is good for short trips and leisure travelers.

Friendly staff and convenient location”

I love that it was close to a lot of places that my husband and I wanted to go to. Also, the staff were very helpful with our questions. Our room was very clean and the view at night was amazing with all the skycrapers around us. The only downside was that it was close to the fire station which means there's sirens every once in a while. Other than that I love our experience here.

Great location and comfort”

Everything was great about this hotel. Location is amazing and so is the staff service. Breakfast was disappointing though and I had to go out for breakfast everyday as they dont offer any eggs, omelette, croissants or muffins which is the usual breakfast for most people.

Great location Helpful Staff ”

This hotel is right between places to eat, shop and little local hang out spots! Staff was super helpful overall good experience.

Best view ever”

The room was very clean. The staff welcoming & nice. Safety precautions in full effect! Overall nice weekend getaway.Would recommend

중심지 관광에 최적”

강가도 가깝고 중심가 왠만한 볼거리는 걸어서 다닐 수 있고 거리 분위기도 좋었습니다. 조식도 뷔페로 꽤 괜찮게 나오고 만족스럽습니다. 단 방에 물이 두병 있는데 그건 하이야트 회원 아니면 5불 내야한다는데 모르고 다 먹었네요. 청소도 매일 해주는게 아니고 3일 이상 쉬박 해야 해준답니다.

位置非常方便，离火车站很近，去机场的地铁步行800米”

含早餐，内容不算丰富，但是味道都不错。餐厅环境舒适温馨。前台员工非常热心的提供了多种前往机场的方案。期间宾客邮箱遇到问题求助前台，也很快获得了帮助。非常棒，下次还会选择入住。