Amazing bunch of people, hat off to them!”

Our experience in Dubai was great starting from check in at Hyatt Place Al rigga to check out. amazing amazing staff, surprised at their workrate, going extra miles to ensure customer's happiness. Mihandra and Mahesh (cleaning team) are so hardworking and do not mind going over something to ensure it is perfect. All their staff were polite with smile and greetings at all times. You dealt with little issues as they arise and when. In all honesty we say a HUGE thank you and hat off to you all.

Great place to stay ”

I stayed in the apartment with my husband and my 2 sons. The apartment is so spacious with high ceilings as big rooms. It is spotless and smells so good. The rooms are nicely cleaned everyday. The breakfast is great with lot of choices but avoid going after 9:30 as it gets very busy. The reception staff and housekeeping staff are very helpful. My only 2 complaints are, the guy at the travel desk is unhelpful and has to be asked several times to get the right information. It is clear that he doesn’t enjoy his job. The other issue was the doormen. Don’t ask them to call a taxi for you. They give you a price that is more than double and don’t tell you that you have the option of taking a metered taxi. Just wait for a meter taxi at the gate. Overall we had a good stay. The Al-Rigga metro station is only 5 minutes walking distance. Leave at the back door of the hotel to save time and avoid walking around the hotel in the heat.

Fantastic location, connectivity and breakfast ”

Stayed there for 7 days and the breakfast spread is very adequate. The hotel is very well connected, with a subway nearby and, more importantly, shuttles to Deira City Center (great for Big Bus users), outlet mall and IMG. Middle Eastern cafes are also closed by. Although this is an older part of town, the place is clean and safe, with some interesting shopping options, and an old charm which could be missing from the everchanging Dubai. Negatives are probably some of the fixtures need to be changed. The pots & pans, room phone and showers did give us some problems during the stay.

Good Place for Comfortable Stay”

We stayed at Hyatt Place Residences Al Rigga in Feb 1st week. Weather was perfect as was this hotel. Stayed here for 5 days with my parents, my wife and a kid. Our's was 2 bedroom apartment. Everything was very good. I would definitely recommend Hyatt Place.

Great experience and staff were very helpful”

My friends and I stayed at the apartmemt hotel which was very spacious and comfortable. Breakfast overall was ok but more variety would have been preferred. The staff were super nice and helpful. The gym was well equipped. The pool however is small but still ok. Al Rigga metro station is just 6mins walk away which was very convenient commuting to anywhere

Great Value”

This is a superb hotel. We got great value by booking two months in advance. We booked a two-bedroom apartment. It had living area , fully-equipped kitchen , three bathrooms and two spacious bedrooms. Masjid is right across the street. Grocery shops right at the back of the hotel. The hotel is a 7-minute walk to the AL Rigga metro station. Would definitely come back.

Excellent stay like always”

I stay at this property at least 3 times in a year whenever I travel with family. They have hotel as well as apartments at same location that makes Hyatt as the most convenient property for stay either you are business traveler or traveling with Family. Concierge staff (specially Mr. Rashad) and restaurant staff are brilliant, they go out of the way to help you out but that does not mean that housekeeping and reception are not good, they are also excellent and helpful people. Breakfast is very good specially the Chef Mr. Ayman is very quick and cooperative. In short I consider this property as one of the best hotel and apartments in Dubai. The only feedback for the management is that they should maintain the apartments building with the same due care as that of hotel building.

Excellent hotel at a reasonable rate”

We booked a 2-bedroom apartment during our stay. The hotel is about a 5-minute walk from the Al Rigga metro station, which is 4 or 5 stations from Airport Terminal 3. In general the hotel staff is friendly enough, but they don't offer much advice for getting a local Data SIM card and simply told us to get it from the nearby supermarket. I think they should do better than that. We managed to get it from an electronics shop near the Al Rigga metro station. The 2-bedroom apartment is huge, and the bed is comfortable. There is a good selection for the buffet breakfast. The cleaning staff often did not provide enough fresh towels. The overall experience is still pretty good.

Good experience”

Stayed here for 1 week in a two bedroom apartment. Rooms are spacious and very clean. Staff is friendly and helpful. Location is great if you are planning to spend a lot of time in Deira and other old parts of Dubai. Metro station is 5 minutes walk away from the hotel. A lot of various restaurants in the area. Swimming pool is rather small and sometimes overcrowded. Wish it was bigger and with some extra facilities for kids, I.e. water slides. Breakfast was diverse enough and food quality was good but restaurant area is too small to serve for that many people effectively. 24/7 supermarket is around the corner, which was very handy. I would say overall great value for the money spent.

All good”

We had great 4 nights here. We booked the residence One-bedroom apartment. The apartment is huge and we felt like home. The breakfast was awesome, should have it early to enjoy the variety and avoid excess crowd. There is a 24 hour open supershop just next building. Also the hotel provides free bus service to "Deira City Center", whice is a nice & popular mall.

Good Hotel”

We had an overall pleasant stay in Hyatt Place apartments, loved the spacious clean apartment,enjoyed using the gym & the pool. The drawbacks are: 1- You cannot park the car by yourself in the hotel parking area, the hotel staff will assest you, some will consider it as a privilege service , but for me it was a drawback because whenever I need somthing from the car I have to wait for long time so the hotel staff can bring the car. 2- long way walking to the apartments from the hotel main entrance. 3- the breakfast buffet area always crowded and it's hard to find a free table 4- I takes a long time to check-in if you book, the hotel staff couldn't find the booking on the hotel booking system, I have a friend who had similar experience with this hotel.

I have booked for a 2-bedroom apartment, and they gave me 2 studio in separate floor”

I wonder why this happened wherein i have a confirmed booking for a 2bedroom apartment in hyatt place residence, it took time before they found a room for me, then after a while they have informed me the room is under maintenance, and they will just give me interconnecting room in the hotel side, i refused since it does not have a kitchenette. They have suggested 2 studio however in separate floors and i could add 2 more persons, and a late check out, since i do not have any other choice, i have accepted their offer even i am still disappointed

Perfect place”

This was my second visit in Hyatt place, and found the same place, just feel breakfast waiting period is too much, need to expand his dinning area. Staff really help full and not wait for any tip and other thing. I got upgraded room which is too good. Must go again and stay

Very near metrO.. shops, supermarket. We travel mostly by train but pls. avoid peak timing.. ”

Overly crOwded.. male cars section! Breakfast can be better, average for hyatt?! No dishwashing soap for residences room.. no slippers. Otherwise ok.. big room wth comfort.

Shifted to other Hyatt branch”

We booked 2 bedroom apartment in Hyatt Place Al Rigga but when we checked in they told us that there is a problem in the apartment. So they shifted us to there new hotel Hyatt Place Al Wasl District without any additional charges. Our stay was nice, the apartment is very new and clean. The kids loved the pool though it is small. The doors in the 3 bedrooms has no lock. I was upset when the reception asked our guest to present original passport, she was 13 in a visit visa and travelled all the way from Abu Dhabi. She just brought a passport copy but these two ladies receptionist still didn't allow her to get her in our unit apartment even asking them a favor just for a few hours visit to celebrate a small occasion in our unit apartment. Why other hotels in Dubai accepts passport copy but this hotel doesn't? These two ladies in the reception are not accommodating and friendly, seems they are racist?

Worst Check-in Process Ever Experienced”

I am a frequent traveler. Seldom do I write reviews or complain of any hotel Services. But for this hotel, I just felt it my duty to write this review. We arrived at hotel today Wednesday 5 July at 2.30pm after a 15 hour flight from Sydney. We fully paid for 3 Single Rooms. We had to wait almost 2 and half hours just to get the room key which was about 5pm. Apparently one of the rooms was not available as a previous traveler in the that room had extended his check out time. And this caused a delay for issuing us the keys for the 2 Rooms. I had brought it to the attention to the reception that we intentional took the morning flight from Sydney just to meet the check in time and still we had to wait for almost 2 and a half hours. They offered to combine two rooms into a double room. With no refund. Which we declined. As we booked and FULLY PAID for 3 single rooms. Then they offered to downgrade one of the rooms to a STUDIO room with no refund but a meal voucher Which was ridiculous. We brought it to the attention of the reception that this was not on. As there were buying time in check in process and not offering us the keys of our rooms. After a long flight, to come to a hotel for rooms which are fully paid for and for a reception to buy time in not offering us a swift check in and pro longing the process with different excuses is totally not acceptable. Lastly after receiving keys of the rooms we gave the key to porter to assist us to check in with the bags. And he misplaces the key. Also, one of the backpacks were left downstairs unattended and no one took notice of it until we went back down brought it back ourselves. The best part was the porter does not speak good English. We inform the reception that we were going to make this nightmare check in service to all future travelers to this hotel So that they are mindful of there Services. The hotel apartments, location and price are one of the best in deira Dubai. But Services are one of the worst I ha

Best Value for Money”

I don't think there is any other hotel in dubai offering the same services and facilities at such rates. I have stayed for 3 times in 3 months and have been satisfied. NOTE: I make bookings through Agoda but never got the rooms that I booked online. At the time of check in I am offfered a different room. There is a problem in the booking system.

Exceptional Hotel”

This is my go to hotel when in Dubai, as it provides all the known Hyatt quality amenities, plus strategically located with 5-15 min drives to Gold Souk, Dubai Mall, Burj Khalifa..

Excellent”

We loved everything. They let us check in a bit earlier than normal and we could leave our luggage at the hotel once we had to check out. Breakfast was the best one I've had in Dubai by far. Loved that the swimming pools were open until late in the evening.

It was OK but not Great”

PROS: Restaurant staffs are excellent. Their working attitude and the way they handle all those hungry people for breakfast are absolutely great. For the price of our booking, it is a good value for money. 15 mins away from the airport. There is a nearby metrostation that is 5 mins away . Cons - 1st night the room i booked was not avaible, which is weird because i booked it a week ago, rooms should be reserved already. - cleaning staff for rooms do not come everyday. I have to call and request for them to collect the garbage, clean the toilet, refill water, etc.... - upgrades must be done, couches in apartment are very stinky. I sat there for an hour and I got rashes on my highs and legs. -on my last day, the bathroom ceiling just decided that it wants to run a waterfall show, and so it did. I called for the maintenance a day before because there were tiny dripping water, nothing happened. He didnt do anything. By the time that the water is pouring already they said they cannot repair it immediately so we have to transfer..... Here is the tricky part they told us it will take an hour to prepare the room, 2 hours passed, nada! I called and asking for another 2 hours because they CLAIMED that the hotel was full, which is impossible at that time, after I raised my voice, 30 mins later they were able to transfer us to a room that is then magically vacant after reasoning that all the rooms were full! - there is a problem clearly with the way their system goes. The rooms were quite worn out, washing machine went balistic and some fixings were falling. For a 4 star hotel, it doesn't hold up to the rating. But i got the room on a very cheap pandemic price that's why it was OK for the price I paid but not great for a 4 star hotel with a reputable name.