Hyatt Place Washington Dc/us Capitol
Conveniently situated in the NoMa / Sirsum Corda part of Washington D.C., this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Lincoln Memorial. This 3-star property features restaurant to make your stay more indulgent and memorable.
Announcements by hotel (2)
In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.Pets allowed
Free Wi-Fi in all rooms!
Front desk [24-hour]
Check-in/out [express]
Luggage storage
Cash withdrawal
Good.”
The location is not very good. The surrounding environment is not very safe at night and some homeless around the hotel. The bed was comfortable and clean. The King Street Oyster Bar near the hotel was really nice with very good oyster. I had very good dinner there in two days.
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Graduation Stay Extravaganza!”
Our 5 day stay at the Hyatt Place Washington DC/ US Capitol, was one of the best travel experiences we have ever had! From the courteous and accommodating Front Desk Staff to the efficient and enthusiastic Valet Operation, every aspect of our trip was enhanced by the expertise and pure customer service excellence of the Hyatt Place Staff. Thank you and we hope to be back one day!
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Close to Metro station and great room”
Although it is not at the heart of everything, but since this is only about two and a half blocks walk to the train station it became a non-issue for me. The fact that the room was very excellent for the price and the staff was extremely helpful and friendly, made it an extremely good experience. Personally for me it's important that the air conditioner is not very loud. This place has extremely quiet ac. Not the loud kind that is a machine mounted under the window. I love having that set aside area with a sofa!!!! Again it is not at the heart of where the tourist attractions are at..
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Good location close to Metro”
Breakfast was too little. Good service. Close to Metro
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Great Service and location”
near to the metro and all other places to visit.
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Very good”
There was no complimentary water per day, bedroom slippers, and had to ask for toothpaste and toothbrush because it was not in the bathroom. You have to ask for it still. Also there are couple of homeless people roaming around the area of the hotel. They should not be letting them stay around the hotel because of security reasons. Bedroom/linens smells good all the time though. I had a good night sleep for 3 days.
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Great Hotel Overall ”
The rooms where very spacious and clean. The hotel staff was pleasant. I like the hotel itself but I didn’t like that it is located on triangles corner. It makes it hard to access the hotel. They also have the main entrance locked. Which makes you have to drive a around a few blocks to het to the back side. I also didn’t like that there is no self parking available. Everything is park at your own risk. They do offer valet parking. It’s just kind of a inconvenience to have to sit and wait 5 to 20 minutes to get your car.( They only had 1 valet driver.) If you rented a car and have a flight early morning. Your just out of luck! No valet available before 7 am.
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Bathroom supplies”
We only got one very small soap and no lotion
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Came during COVID”
The town was shut down, walking was great, location close to most tourist sites
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Quick DC stop”
We had one night booked. The heat in our room did not work and blew cold air non-stop. Called down 3 different times in a 2hr period and was told they would come each time but never did. The room did not have a blanket for the bed so we ended up using bath towels to cover us. When we checked out, the clerk did not even ask how the stay was so I let her know the situation. Another lady stepped in so I explained. She said she was sorry and asked if I would come back again to which I stated I would not. We went to wait for our valet and I guess after thinking about it, the associate approached me and said they would cover the parking costs. The hotel itself is nice and the room was spacious. However, I believe the staff is overwhelmed. The Covid breakfast also left much to be desired.
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Convenient”
very neat. car parking is expensive
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Good Hotel”
Service is limited. Room wasn't clean. Used mask between sofa cushions. Room cleaning only upon request.
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Good”
When i was checking out they have charge me extra amount and told me they are keeping an extra amount as a hold it will be refund still i have not got it. This was not mention on the website.
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Not a good area. Felt unsafe outside hotel. Pool area not anything like the photo- not used. ”
There are some much nicer hotels in Washington for similar prices. Georgetown inn is a similar distance from national mal for example and much nicer.
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Acceptable”
No towels in bathroom. Employees were slow to get cars and the people driving smelled like weed. There eyes were red. Employees at check in had to reset my room key multiple times. Location is kinda sketchy and on a difficult room. Paid to have 2 queens and a tub and received a shower and a king. Overall worst hotel I’ve stayed at in DC. Parking is outrageous.
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Rude Staff and Ugly Rooms”
Don’t believe the pictures you see online! I booked this room around an hour or so before checking in and was met by staff with the most rude attitude I had ever heard as a customer anywhere. I myself have a couple years of experience working at a hotel and casino resort in California and not once did I ever encounter employees with such negative attitude. I got there at 2:30 AM and wasn’t allowed into my room until we’ll after 4:00 AM. The room was damaged in many parts and smelled like smoke, even though I reserved a non smoking room. Overall, a really horrible place if you plan on spending a little extra for a room.
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Acceptable”
It was terrible that AC made so much noise all night and we couldn’t even turn it off. When explained to the front desk staff, she said they keep running AC for the whole building, meaning customer can’t regulate the temperature.
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Good hotel, reasonable area”
Very comfortable beds. Within 8 minutes walking distance of NOMA metro and 15 minutes of Union Station. 20-30 minutes walk to the Capitol. Staff were generally friendly and helpful. Breakfast was basic and could get crowded- too few staff at breakfast to manage. Could do withgreater attention to vacuuming the carpets throughout the hotel - especially breakfast area.
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Excellent”
They charge you $50 to park and there's no information available online about it,I was in a shock when I was told about the charges by the girl at the concierge. It's not about the money but the information. Besides that everything was good, I might go back if I'm not driving.
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Clean and nice hotel, but no internet and unhelpful staff”
The hotel was clean and quite nice. The internet was nonexistent in most parts of the hotel and the staff were not helpful. The breakfast was OK, but very limited. I expected much more from a Hyatt property, and there were better options a couple blocks away (and closer to the metro) that were similar priced.
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