Hyatt Regency Chicago

Hyatt Regency Chicago

151 E Upper Wacker Dr Chicago, Loop, Chicago (IL), United States, 60601
- View on map
 Hyatt Regency Chicago
    Removed from saved list
    Lobby Hyatt Regency Chicago
    Lobby Hyatt Regency Chicago
    Interior view Hyatt Regency Chicago
    2 Queen Beds - Guestroom Hyatt Regency Chicago
    See all 60 photos
    Exterior view Hyatt Regency Chicago

    Guest reviews

    8.4
    Excellent
    /10
    (69 reviews)See what guests said
    8.0
    Very good

    "The rooms were exceptionally large and comfortable."

    Mei

    -

    September 23, 2018

    8.4
    Excellent cleanliness
    Recommended by 81% of guests

    Property highlights

    • 490 meters to public transportation

    • 930 meters to the beach

    • Free Wi-Fi in all rooms!

    • Air conditioning

    This property is in high demand!Booked 26 times since yesterday
    Exceptional
    Location
    9.2
    See map
    Exceptional location - Inside city center
    Nearby
    Popular
  • Blackhawks Store160 m
  • London Guarantee Building170 m
  • Fannie May170 m
  • God Bless America Statue Chicago170 m
  • The McCormick Bridgehouse & Chicago River Museum180 m
  • Michigan Ave Bridge220 m
  • Magnificent Mile230 m
  • Joel Oppenheimer240 m
  • Chicago Riverwalk240 m
  • Michigan Avenue260 m
  • Value for money7.8
    Location rating9.2
    Nearest airportMidway International Airport (MDW)
    Distance to airport14.8 km
    Select your room
    8.4
    Excellent
    Room comfort & quality
    ADA King with Shower Non-Smoking
    ADA King with Shower Non-Smoking
    ...
    • Room size: 40 m²/431 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    1 King Accessible Tub
    1 King Accessible Tub
    ...
    • Room size: 40 m²/431 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    View King Bed
    View King Bed
    ...
    • Room size: 40 m²/431 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    Club King
    Club King
    ...
    • Room size: 40 m²/431 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    1 King Bed
    1 King Bed
    ...
    • Room size: 40 m²/431 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    1 Queen Bed
    1 Queen Bed
    ...
    • Room size: 40 m²/431 ft²
    • Non-smoking
    • 1 queen bed
    Enter dates to see prices
    1 King High Floor
    1 King High Floor
    ...
    • Room size: 40 m²/431 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    Club 2 Double Beds
    Club 2 Double Beds
    ...
    • Room size: 40 m²/431 ft²
    • Non-smoking
    • 2 double beds
    Enter dates to see prices
    Executive Suite
    Executive Suite
    ...
    • Room size: 47 m²/506 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    Two Double - High Floor
    Two Double - High Floor
    ...
    • Room size: 40 m²/431 ft²
    • Non-smoking
    • 2 double beds
    Enter dates to see prices
    Have a question for Hyatt Regency Chicago?

    What people love about the property

    • 9.2
      Exceptional

      "Great location."

      Jeffrey

      |

      December 12, 2017

    • 8.0
      Very good

      "Best location"

      Mei

      |

      September 23, 2018

    • 9.2
      Exceptional

      "Great Hotel."

      Jeffrey

      |

      December 12, 2017

    Up to 30% off with Agoda Insider Deals!

    Prices drop the moment you sign in!

    Sign in now
    More about Hyatt Regency Chicago

    More about Hyatt Regency Chicago

    10.0
    Exceptional

    "The room was spacious with an excellent view of the river."

    Yada

    |

    July 7, 2018

    An overview

    Show less

    What they offer

    10.0
    Exceptional

    "All the staff from checking in to house services were accomm..."

    Yada

    |

    July 7, 2018

    Show less

    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

    Show less

    Some helpful facts

    Show less

    Real reviews from real guests

    Agoda Reviews (69)Booking.com Reviews (3250)
    8.4
    /
    10
    Cleanliness8.4
    Facilities8.3
    Location9.2
    Room comfort and quality8.4
    Service8.2
    Value for money7.8
    Provided by verified guests of Agoda
    All languages
    All guests (69)
    All room types
    Showing 37 verified guest comments
    12
    8.4
    Excellent
    edward from United States
    Couple
    ADA King with Shower Non-Smoking
    Stayed 2 nights in December 2018
    Empty box tissue?”
    Before we stayed in Hyatt Regency Chicago, we were staying at Hampton Inn, Lafayette, and I would say Hampton Inn is a bit beyond normal service. The room was clean, fresh, and it seems they used a soft water system. The room in Hyatt, the carpet is kind of old, there was left over used plastic glass under the table, and no tissue, in the tissue holder! We ended left $2 tip at the end.
    Reviewed January 03, 2019
    8.0
    Excellent
    Mei from Australia
    Business traveler
    1 Queen Bed
    Stayed 1 night in September 2018
    Great location”
    the rooms were exceptionally large and comfortable. however the decor were dated. best location
    Reviewed September 23, 2018
    10.0
    Exceptional
    Yada from Singapore
    Group
    2 Queen Beds Room
    Stayed 2 nights in June 2018
    Friendly Staff $ great location ”
    All the staff from checking in to house services were accommodating and super helpful. The room was spacious with an excellent view of the river. The hotel’s location was in the middle between the millennium park and magnificent mile and everything was within walking distance. The restaurant on the main/bar on floor has an excellent pull pork sandwich and pasta dish.
    Reviewed July 07, 2018
    7.6
    Very good
    Rosa from United States
    Family with teens
    Executive Suite
    Stayed 1 night in June 2018
    Very good”
    The facilities were pretty good except for the fact that the entrance/lobby of the East wing was terribly noisy. It sounded like an arcade. That part was a disappointment as well as the room layout 3170 was like a dorm room lobby.
    Reviewed July 04, 2018
    9.2
    Exceptional
    Ronnie from United States
    Couple
    2 Queen Beds Room
    Stayed 3 nights in June 2018
    Excellent location and facilities. Room was clean and comfortable.”
    Self parking was convenient and a variety of restaurants were in house or within walking distance. Also, properties were connected to avoid street traffic. Close to the pier, park and Michigan Ave. Only con is a “got-cha” snack tray located on the rooms main credenza. Snack items for purchase are placed on a sensor. If you pick up an item, you’ve purcased it. Instructions are in fine print. It’s only natural to handle an item while considering a purchase, but in this case you’re going to be charged for it even if you return it to it’s place. This is almost impossible to avoid and with kids inevitable. In my opinion it lowers the propertys reputation to allow such. I guess onecould ask itbe removed.
    Reviewed July 03, 2018
    7.6
    Very good
    CHARLIE from Indonesia
    Business traveler
    1 King Bed
    Stayed 2 nights in May 2018
    Lokasi bagus”
    Hotel dengan lokasi bagus. Kamar bersih dan nyaman. Staff juga ramah.
    Reviewed June 11, 2018
    9.2
    Exceptional
    Jeffrey from United States
    Couple
    2 Queen Beds Room
    Stayed 1 night in December 2017
    Weekend in Chicago Loop”
    The Hyatt is close to everything. Dining, Entertaiment, Activities, Museums. Great location. Great Hotel. Lots of dining options, wish we had more time.
    Reviewed December 12, 2017
    4.4
    Hsin from Taiwan
    Couple
    2 Queen Accessible Roll In Shower
    Stayed 1 night in September 2017
    The staff is aweful”
    When we check in, the staff tell me that the bed I have booked is smaller than queen size, so if I want queen size bed then I need to upgrade. Due to I can't find my reservation information right there, so I upgraded. Then she tells me that I have a package from Fedex, that I need to call a number to take the package although I didn't buy anything from internet..... After I confirmed, what she said are all wrong so I go for her again, then her attitude is so aweful and didn't say any sorry for the wrong package message....Besides,she didn't admit that she told me that about the bed is smaller than queen size, just said if I can change to the queen size bed that I originally booked....without any sorry!!! Because of her, our good mood is ruined....What a terrible attitude staff!!
    Reviewed September 26, 2017
    7.6
    Very good
    DAI from Taiwan
    Business traveler
    2 Queen Beds Room
    Stayed 5 nights in July 2017
    Great location”
    old furniture
    Reviewed September 12, 2017
    4.8
    MUHAMMAD from Saudi Arabia
    Family with young children
    1 King Bed
    Stayed 2 nights in June 2017
    Hyatt”
    When I arrived there was no one to take care of our luggage and carry them to our rooms and when we checked – in we found out that the room does not match with our reservation it was smaller and with no view although our booking was highlighting that the room size is 40 sq. m with a river view. After long discussion with the front disk employee, he advised me that my booking is standard as shown in their system and I need to contact my travel Agent. It was almost 11:00 Friday night and no one was responding from Agoda customer services. The front disk employee was very rude and un-helpful although I showed them all paperwork that confirmed my reservation. When my voice becomes high and I started becoming frustrated and started giving them few words about how the customer services supposed to be, and they should understand that I should be out of any dispute between the hotel and the Agoda. Finally after 30 min of discussion and arguments they decided to give me the room that match my reservation. Really, it was avery bad experience with this hotel…
    Reviewed June 19, 2017
    8.0
    Excellent
    IAN from Singapore
    Business traveler
    1 King Bed
    Stayed 2 nights in August 2014
    Nice rooms, great location, great views”
    Nice rooms, great location, great views
    Great stay. Check in was fast and efficient. Friendly staff. The hotel is in a great location and is walking distance to the main shopping areas of Chicago. Great view of the city.
    Reviewed March 20, 2015
    10.0
    Exceptional
    Chuck from United States
    Couple
    1 King Bed
    Stayed 1 night in February 2015
    Enjoyed Hyatt chicago”
    Beautiful renovations healthy drinks friendly staff
    It was a brief stay but very enjoyable. Very close to mag mile, Maggie Daley park etc. only complaints were slow bar service and no soap in bathroom. But quickly rectified.
    Reviewed February 15, 2015
    8.3
    Excellent
    Sammy from Indonesia
    Couple
    1 King Bed
    Stayed 2 nights in January 2015
    Good price for nice hotel”
    The price, the location, the room
    Great hotel! Definitely worth the money for this 4-5 stars hotel! Other hotels definitely will cost double the price!
    Reviewed February 05, 2015
    8.0
    Excellent
    Jui from Singapore
    Business traveler
    Stayed 1 night in December 2014
    Good hotel with a great view”
    Location, room and food
    The room I stayed in had a great view of the windy city. It was extremely comfy given the cold weather outside. The food at the lobby restaurants were a great representation of Chicago. I would recommend this hotel to anyone visiting Chicago.
    Reviewed December 23, 2014
    9.0
    Exceptional
    Kenneth from United States
    Couple
    1 King Bed
    Stayed 2 nights in December 2014
    Great Service”
    the view, the bed, the shower
    We had a problem with the toilet and it was addressed as soon as we reported it. Upon check in I asked if we could have a room with a view, in spite of it being a very economical two nights stay over a busy weekend (Dec. 19-21). I didn't expect much because of the price, but the ck-in lady gave us a room on the 20th floor of the west tower with a view of the lake and Navy Pier. Loved it. There were two used (from previous occupant) behind the TV, obviously not found by housekeeping. I threw them away.
    Reviewed December 23, 2014
    6.3
    Good
    ken from Malaysia
    Business traveler
    Stayed 1 night in November 2014
    Hotel location is good ”
    location, hotel facilties and breakfast
    the overall experience was good as the hotel willing to provide me early check in, the location of hotel is very good near millenium park and bus station
    Reviewed November 30, 2014
    8.3
    Excellent
    David from United States
    Couple
    1 King Bed
    Stayed 1 night in October 2014
    Great location, clean room”
    location, location, location
    Reviewed October 27, 2014
    10.0
    Exceptional
    Bradley from United States
    Business traveler
    Stayed 5 nights in March 2012
    Great hotel with fantastic location.”
    Breakfast buffet is great, fantastic location for shopping .
    I've enjoyed 2 stays at the Hyatt Regency Chicago and will definitely stay there again next time. The service is perfect and staff show genuine care and concern for guests. They attended to my every need and looked for other ways to assist on things I didn't even think of. And I really enjoy the breakfast buffet... one of the best in comparison to all hotels I've stayed at around the world. Great job!
    Reviewed March 28, 2012
    7.0
    Very good
    Christy from Malaysia
    Business traveler
    Stayed 1 night in March 2012
    Nice room with all amenities equipped ”
    Location
    Overall satisfactory. The hotel staff are friendly and helpful. I was hopeful that breakfast is provided. I didn't get a chance to eat in the hotel, hence no comments on food.
    Reviewed March 25, 2012
    7.0
    Very good
    Margaret from Australia
    Solo traveler
    Stayed 5 nights in August 2011
    Very friendly staff but not what I expected”
    Very friendly staff, room service was good and easy access to a range of food and services
    i had booked a queen room with two queen beds but received a room with one bed close to the ice machine which people used constantly through the night. they had a service which suggested that they could sought out all problems but when i asked for a conversiob plug for us to australia - they gave me a european plug and when i said it didn't work they said it was all they had. i went around the corner to radio shack and bought the appropriate plus - do much for their exceptional service. otherwise my stay was uneventful.
    Reviewed September 02, 2011
    12
    This is a popular property. Don't miss out!

    Back to search results

    Back to room choices

    |

    Dismiss

    Hyatt Regency Chicago
    |Excellent 8.4
    ×
    Check in. Step out.
    Experiences on Agoda. Because your room is just the beginning.

    • Exceptional location
    • Magnificent Mile
    • Randolph/Wabash Railway Station is within 0.49 km