20 Feb 2019
Wednesday
21 Feb 2019
Thursday
2 adults
1 room
Hyatt Regency Chicago
151 E Upper Wacker Dr Chicago, Loop, Chicago (IL), United States, 60601
- View on map
Removed from saved list
See all 60 photos
Guest reviews
8.4
Excellent
/10
(69 reviews)See what guests said
8.0
Very good"The rooms were exceptionally large and comfortable."
Mei
-
September 23, 2018
8.4
Excellent cleanlinessRecommended by 81% of guests
Property highlights
490 meters to public transportation
930 meters to the beach
Free Wi-Fi in all rooms!
Air conditioning
This property is in high demand!Booked 26 times since yesterday
Exceptional
Location
9.2
See map
Exceptional location - Inside city center
Nearby
Popular
| Value for money | 7.8 |
| Location rating | 9.2 |
| Nearest airport | Midway International Airport (MDW) |
| Distance to airport | 14.8 km |
Select your room
8.4
Excellent
Room comfort & quality
Room photos and details
ADA King with Shower Non-Smoking
...
- Room size: 40 m²/431 ft²
- Non-smoking
- 1 king bed
Enter dates to see prices
Room photos and details
1 King Accessible Tub
...
- Room size: 40 m²/431 ft²
- Non-smoking
- 1 king bed
Enter dates to see prices
Room photos and details
View King Bed
...
- Room size: 40 m²/431 ft²
- Non-smoking
- 1 king bed
Enter dates to see prices
Room photos and details
Club King
...
- Room size: 40 m²/431 ft²
- Non-smoking
- 1 king bed
Enter dates to see prices
Room photos and details
1 King Bed
...
- Room size: 40 m²/431 ft²
- Non-smoking
- 1 king bed
Enter dates to see prices
Room photos and details
1 Queen Bed
...
- Room size: 40 m²/431 ft²
- Non-smoking
- 1 queen bed
Enter dates to see prices
Room photos and details
1 King High Floor
...
- Room size: 40 m²/431 ft²
- Non-smoking
- 1 king bed
Enter dates to see prices
Room photos and details
Club 2 Double Beds
...
- Room size: 40 m²/431 ft²
- Non-smoking
- 2 double beds
Enter dates to see prices
Room photos and details
Executive Suite
...
- Room size: 47 m²/506 ft²
- Non-smoking
- 1 king bed
Enter dates to see prices
Room photos and details
Two Double - High Floor
...
- Room size: 40 m²/431 ft²
- Non-smoking
- 2 double beds
Enter dates to see prices
Have a question for Hyatt Regency Chicago?
What people love about the property
- 9.2Exceptional
"Great location."
Jeffrey
|
December 12, 2017
- 8.0Very good
"Best location"
Mei
|
September 23, 2018
- 9.2Exceptional
"Great Hotel."
Jeffrey
|
December 12, 2017
Compare to other recommended properties
 Hyatt Regency Chicago |  | Best value!  |  | |
| Guest rating | Excellent 69 reviews 8.4 Location 9.2 | Excellent 20 reviews 8.7 Location 9.1 | Excellent 52 reviews 8.8 Location 9.3 | Excellent 73 reviews 8.6 Location 9.8 |
| Neighborhood | Loop | McCormick Place | Magnificent Mile | Magnificent Mile |
| Breakfast | Breakfast available | Breakfast available | Breakfast available | Breakfast available |
10.0
Exceptional"The room was spacious with an excellent view of the river."
Yada
|
July 7, 2018
An overview
Situated in Loop, Hyatt Regency Chicago is the perfect place to experience Chicago (IL) and its surroundings. The excitement of the city center is only away. No less exceptional is the hotel's easy access to the city's myriad attractions and landmarks, such as God Bless America Statue Chicago, Blackhawks Store, London Guarantee Building.
Offering hotel guests superior services and a broad range of amenities, Hyatt Regency Chicago is committed to ensuring that your stay is as comfortable as possible. While lodging at this wonderful property, guests can enjoy 24-hour room service, free Wi-Fi in all rooms, 24-hour security, convenience store, daily housekeeping.
Step into one of 2019 inviting rooms and escape the stresses of the day with a wide range of amenities such as television LCD/plasma screen, linens, mirror, towels, internet access – wireless (complimentary) which can be found in some rooms. The hotel's recreational facilities, which include fitness center, golf course (within 3 km) are designed for escape and relaxation. Hyatt Regency Chicago is an ideal place of stay for travelers seeking charm, comfort and convenience in Chicago (IL).
Offering hotel guests superior services and a broad range of amenities, Hyatt Regency Chicago is committed to ensuring that your stay is as comfortable as possible. While lodging at this wonderful property, guests can enjoy 24-hour room service, free Wi-Fi in all rooms, 24-hour security, convenience store, daily housekeeping.
Step into one of 2019 inviting rooms and escape the stresses of the day with a wide range of amenities such as television LCD/plasma screen, linens, mirror, towels, internet access – wireless (complimentary) which can be found in some rooms. The hotel's recreational facilities, which include fitness center, golf course (within 3 km) are designed for escape and relaxation. Hyatt Regency Chicago is an ideal place of stay for travelers seeking charm, comfort and convenience in Chicago (IL).
Show less
What they offer
10.0
Exceptional"All the staff from checking in to house services were accomm..."
Yada
|
July 7, 2018
Popular facilities
- Fitness center
- Bar
- Restaurants
Languages spoken
- English
- German
- Romanian
- Bulgarian
- Greek
- Russian
- Chinese [Mandarin]
- Italian
- Spanish
- Czech
- Japanese
- Turkish
- Dutch
- Polish
- Ukrainian
- French
- Portuguese
- Vietnamese
Internet access
- Free Wi-Fi in all rooms!
- Wi-Fi in public areas
Things to do, ways to relax
- Fitness center
- Ticket services
- Spa
- Tours
Dining, drinking, and snacking
- Bar
- Restaurants
- Coffee shop
- Room service [24-hour]
Services and conveniences
- Cash withdrawal
- Dry cleaning
- Salon
- Concierge
- Fireplace
- Shops
- Convenience store
- Gift/souvenir shop
- Smoke-free property
- Currency exchange
- Laundry service
- Smoking area
- Daily housekeeping
- Luggage storage
- Doorman
- Safety deposit boxes
Land sports
- Golf course (within 3 km)
For the kids
- Babysitting service
- Family room
- Kids club
Access
- Check-in/out [express]
- Facilities for disabled guests
- Security [24-hour]
- Check-in [24-hour]
- Front desk [24-hour]
- Wheelchair accessible
- Elevator
- Pets allowed
Getting around
- Airport transfer
- Car park [on-site]
- Taxi service
- Bicycle rental
- Rental car
- Valet parking
- Car park [charges apply]
- Shuttle service
Show less
Nearest essentials
Airports
Midway International Airport (MDW)
14.8 km
O'Hare International Airport (ORD)
25.4 km
Public transportation
Randolph/Wabash Railway Station
490 m
State/Lake Subway Station
510 m
Hospital or clinic
Northwestern Memorial Hospital
710 m
Shopping
Magnificent Mile
230 m
Convenience store
On-site
Cash withdrawal
ATM on-site
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Show less
What's nearby
Popular landmarks
- Magnificent Mile - 230 m
- Cloud Gate - 570 m
- Millennium Park - 600 m
- Art Institute of Chicago - 930 m
- 360 Chicago Observation Deck - 1.19 km
- Skydeck Chicago - Willis Tower - 1.49 km
- Navy Pier - 1.59 km
- Field Museum - 2.45 km
- Wrigley Field - 7.23 km
- Museum of Science & Industry - 11.18 km
Nearby landmarks
- Blackhawks Store - 160 m
- London Guarantee Building - 170 m
- Fannie May - 170 m
- God Bless America Statue Chicago - 170 m
- The McCormick Bridgehouse & Chicago River Museum - 180 m
- Michigan Ave Bridge - 220 m
- Magnificent Mile - 230 m
- Joel Oppenheimer - 240 m
- Chicago Riverwalk - 240 m
- Michigan Avenue - 260 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Show more
Property's guest policies
Children and extra beds
Minimum age of guests is: 0 year(s).
| Guest's age | Extra bed |
|---|---|
Infant 0-2 year(s) | Stay for free if using existing bedding. Baby cot/crib available upon request |
Children 3-18 year(s) | Must use an extra bed Extra beds may be requested directly from the property; additional charges may apply |
Guests 19 years and older are considered as adults | Extra beds may be requested directly from the property; additional charges may apply |
Others
- When booking more than 5 rooms, different policies and additional supplements may apply.
Extra beds are dependent on the room you choose. Please ask the property for more details.
Show less
Some helpful facts
Check-in/Check-out
Check-in from: 03:00 PM
Check-out until: 12:00 PM
Getting around
Travel time to airport (minutes): 50
Extras
Breakfast charge (unless included in room price): 25 USD
The property
Number of bars/lounges
: 4
Number of restaurants: 5
Number of rooms : 2019
Most recent renovation: 2016
Parking
Daily parking fee: 69 USD
Show less
Real reviews from real guests
Agoda Reviews (69)Booking.com Reviews (3250)
8.4
/
10
Excellent
Provided by verified guests of 
All languages
All guests (69)
All room types
Showing 37 verified guest comments
12
8.4
Excellent
edward from United States
Couple
ADA King with Shower Non-Smoking
Stayed 2 nights in December 2018
Empty box tissue?”
Before we stayed in Hyatt Regency Chicago, we were staying at Hampton Inn, Lafayette, and I would say Hampton Inn is a bit beyond normal service. The room was clean, fresh, and it seems they used a soft water system. The room in Hyatt, the carpet is kind of old, there was left over used plastic glass under the table, and no tissue, in the tissue holder! We ended left $2 tip at the end.
Reviewed January 03, 2019
1 traveler found this review helpful. Did you?|
8.0
Excellent
Mei from Australia
Business traveler
1 Queen Bed
Stayed 1 night in September 2018
Great location”
the rooms were exceptionally large and comfortable. however the decor were dated. best location
Reviewed September 23, 2018
1 traveler found this review helpful. Did you?|
10.0
Exceptional
Yada from Singapore
Group
2 Queen Beds Room
Stayed 2 nights in June 2018
Friendly Staff $ great location ”
All the staff from checking in to house services were accommodating and super helpful. The room was spacious with an excellent view of the river. The hotel’s location was in the middle between the millennium park and magnificent mile and everything was within walking distance. The restaurant on the main/bar on floor has an excellent pull pork sandwich and pasta dish.
Reviewed July 07, 2018
1 traveler found this review helpful. Did you?|
7.6
Very good
Rosa from United States
Family with teens
Executive Suite
Stayed 1 night in June 2018
Very good”
The facilities were pretty good except for the fact that the entrance/lobby of the East wing was terribly noisy. It sounded like an arcade. That part was a disappointment as well as the room layout 3170 was like a dorm room lobby.
Reviewed July 04, 2018
1 traveler found this review helpful. Did you?|
9.2
Exceptional
Ronnie from United States
Couple
2 Queen Beds Room
Stayed 3 nights in June 2018
Excellent location and facilities. Room was clean and comfortable.”
Self parking was convenient and a variety of restaurants were in house or within walking distance. Also, properties were connected to avoid street traffic. Close to the pier, park and Michigan Ave.
Only con is a “got-cha” snack tray located on the rooms main credenza. Snack items for purchase are placed on a sensor. If you pick up an item, you’ve purcased it. Instructions are in fine print. It’s only natural to handle an item while considering a purchase, but in this case you’re going to be charged for it even if you return it to it’s place. This is almost impossible to avoid and with kids inevitable. In my opinion it lowers the propertys reputation to allow such. I guess onecould ask itbe removed.
Reviewed July 03, 2018
1 traveler found this review helpful. Did you?|
7.6
Very good
CHARLIE from Indonesia
Business traveler
1 King Bed
Stayed 2 nights in May 2018
Lokasi bagus”
Hotel dengan lokasi bagus. Kamar bersih dan nyaman. Staff juga ramah.
Reviewed June 11, 2018
Did you find this review helpful?|
9.2
Exceptional
Jeffrey from United States
Couple
2 Queen Beds Room
Stayed 1 night in December 2017
Weekend in Chicago Loop”
The Hyatt is close to everything. Dining, Entertaiment, Activities, Museums. Great location. Great Hotel. Lots of dining options, wish we had more time.
Reviewed December 12, 2017
Did you find this review helpful?|
4.4
Hsin from Taiwan
Couple
2 Queen Accessible Roll In Shower
Stayed 1 night in September 2017
The staff is aweful”
When we check in, the staff tell me that the bed I have booked is smaller than queen size, so if I want queen size bed then I need to upgrade. Due to I can't find my reservation information right there, so I upgraded. Then she tells me that I have a package from Fedex, that I need to call a number to take the package although I didn't buy anything from internet.....
After I confirmed, what she said are all wrong so I go for her again, then her attitude is so aweful and didn't say any sorry for the wrong package message....Besides,she didn't admit that she told me that about the bed is smaller than queen size, just said if I can change to the queen size bed that I originally booked....without any sorry!!!
Because of her, our good mood is ruined....What a terrible attitude staff!!
Reviewed September 26, 2017
1 traveler found this review helpful. Did you?|
7.6
Very good
DAI from Taiwan
Business traveler
2 Queen Beds Room
Stayed 5 nights in July 2017
Great location”
old furniture
Reviewed September 12, 2017
Did you find this review helpful?|
4.8
MUHAMMAD from Saudi Arabia
Family with young children
1 King Bed
Stayed 2 nights in June 2017
Hyatt”
When I arrived there was no one to take care of our luggage and carry them to our rooms and when we checked – in we found out that the room does not match with our reservation it was smaller and with no view although our booking was highlighting that the room size is 40 sq. m with a river view.
After long discussion with the front disk employee, he advised me that my booking is standard as shown in their system and I need to contact my travel Agent. It was almost 11:00 Friday night and no one was responding from Agoda customer services.
The front disk employee was very rude and un-helpful although I showed them all paperwork that confirmed my reservation. When my voice becomes high and I started becoming frustrated and started giving them few words about how the customer services supposed to be, and they should understand that I should be out of any dispute between the hotel and the Agoda. Finally after 30 min of discussion and arguments they decided to give me the room that match my reservation.
Really, it was avery bad experience with this hotel…
Reviewed June 19, 2017
Did you find this review helpful?|
8.0
Excellent
IAN from Singapore
Business traveler
1 King Bed
Stayed 2 nights in August 2014
Nice rooms, great location, great views”
Nice rooms, great location, great views
Great stay. Check in was fast and efficient. Friendly staff. The hotel is in a great location and is walking distance to the main shopping areas of Chicago. Great view of the city.
Reviewed March 20, 2015
Did you find this review helpful?|
10.0
Exceptional
Chuck from United States
Couple
1 King Bed
Stayed 1 night in February 2015
Enjoyed Hyatt chicago”
Beautiful renovations healthy drinks friendly staff
It was a brief stay but very enjoyable. Very close to mag mile, Maggie Daley park etc. only complaints were slow bar service and no soap in bathroom. But quickly rectified.
Reviewed February 15, 2015
Did you find this review helpful?|
8.3
Excellent
Sammy from Indonesia
Couple
1 King Bed
Stayed 2 nights in January 2015
Good price for nice hotel”
The price, the location, the room
Great hotel! Definitely worth the money for this 4-5 stars hotel! Other hotels definitely will cost double the price!
Reviewed February 05, 2015
Did you find this review helpful?|
8.0
Excellent
Jui from Singapore
Business traveler
Stayed 1 night in December 2014
Good hotel with a great view”
Location, room and food
The room I stayed in had a great view of the windy city. It was extremely comfy given the cold weather outside. The food at the lobby restaurants were a great representation of Chicago. I would recommend this hotel to anyone visiting Chicago.
Reviewed December 23, 2014
Did you find this review helpful?|
9.0
Exceptional
Kenneth from United States
Couple
1 King Bed
Stayed 2 nights in December 2014
Great Service”
the view, the bed, the shower
We had a problem with the toilet and it was addressed as soon as we reported it.
Upon check in I asked if we could have a room with a view, in spite of it being a very economical two nights stay over a busy weekend (Dec. 19-21). I didn't expect much because of the price, but the ck-in lady gave us a room on the 20th floor of the west tower with a view of the lake and Navy Pier. Loved it.
There were two used (from previous occupant) behind the TV, obviously not found by housekeeping. I threw them away.
Reviewed December 23, 2014
Did you find this review helpful?|
6.3
Good
ken from Malaysia
Business traveler
Stayed 1 night in November 2014
Hotel location is good ”
location, hotel facilties and breakfast
the overall experience was good as the hotel willing to provide me early check in, the location of hotel is very good near millenium park and bus station
Reviewed November 30, 2014
Did you find this review helpful?|
8.3
Excellent
David from United States
Couple
1 King Bed
Stayed 1 night in October 2014
Great location, clean room”
location, location, location
Reviewed October 27, 2014
Did you find this review helpful?|
10.0
Exceptional
Bradley from United States
Business traveler
Stayed 5 nights in March 2012
Great hotel with fantastic location.”
Breakfast buffet is great, fantastic location for shopping .
I've enjoyed 2 stays at the Hyatt Regency Chicago and will definitely stay there again next time. The service is perfect and staff show genuine care and concern for guests. They attended to my every need and looked for other ways to assist on things I didn't even think of. And I really enjoy the breakfast buffet... one of the best in comparison to all hotels I've stayed at around the world. Great job!
Reviewed March 28, 2012
Did you find this review helpful?|
7.0
Very good
Christy from Malaysia
Business traveler
Stayed 1 night in March 2012
Nice room with all amenities equipped ”
Location
Overall satisfactory. The hotel staff are friendly and helpful. I was hopeful that breakfast is provided. I didn't get a chance to eat in the hotel, hence no comments on food.
Reviewed March 25, 2012
Did you find this review helpful?|
7.0
Very good
Margaret from Australia
Solo traveler
Stayed 5 nights in August 2011
Very friendly staff but not what I expected”
Very friendly staff, room service was good and easy access to a range of food and services
i had booked a queen room with two queen beds but received a room with one bed close to the ice machine which people used constantly through the night.
they had a service which suggested that they could sought out all problems but when i asked for a conversiob plug for us to australia - they gave me a european plug and when i said it didn't work they said it was all they had. i went around the corner to radio shack and bought the appropriate plus - do much for their exceptional service.
otherwise my stay was uneventful.
Reviewed September 02, 2011
Did you find this review helpful?|
12
Recommendations based on your views:
Check in. Step out.
Experiences on Agoda. Because your room is just the beginning.
- Exceptional location
- Magnificent Mile
- Randolph/Wabash Railway Station is within 0.49 km
