Hyatt Regency Chicago
Hyatt Regency Chicago
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9.2
Exceptional

"Great location."

Jeffrey

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December 12, 2017

 Hyatt Regency Chicago
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Lobby Hyatt Regency Chicago
Lobby
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Lobby Hyatt Regency Chicago
Lobby
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Interior view Hyatt Regency Chicago
Interior view
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Exceptional
Location
9.1
See all 6 photos Hyatt Regency Chicago
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Hyatt Regency Chicago

Exceptional location
- Inside city center
- What's nearby?
Excellent
From 67 reviewsSee what guests said
8.3
/
10
Excellent room comfort and quality
8.4
Recommended by 80% of guests
Value for money7.8
Location rating9.1
Nearest airportChicago Midway International Airport (MDW)
Distance to airport14.8 km
  • 490 meters to public transportation

  • 930 meters to the beach

  • Free Wi-Fi in all rooms!

  • Air conditioning

Room choices
8.4
Excellent
Room comfort & quality
This property is in high demand!Booked 51 times since yesterday
View King Bed
View King Bed
...
  • Room size: 40 m²/431 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
ADA King with Shower Non-Smoking
ADA King with Shower Non-Smoking
...
  • Room size: 40 m²/431 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
1 King Accessible Tub
1 King Accessible Tub
...
  • Room size: 40 m²/431 ft²
  • Non-smoking
  • 1 king bed
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Club King
Club King
...
  • Room size: 40 m²/431 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
1 King Bed
1 King Bed
...
  • Room size: 40 m²/431 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
1 Queen Bed
1 Queen Bed
...
  • Room size: 40 m²/431 ft²
  • Non-smoking
  • 1 queen bed
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1 King High Floor
1 King High Floor
...
  • Room size: 40 m²/431 ft²
  • Non-smoking
  • 1 king bed
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One Bedroom River View Suite
One Bedroom River View Suite
...
  • Room size: 39 m²/420 ft²
  • Non-smoking
  • 1 king bed
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Club 2 Double Beds
Club 2 Double Beds
...
  • Room size: 40 m²/431 ft²
  • Non-smoking
  • 2 double beds
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Junior Suite King
Junior Suite King
...
  • Room size: 47 m²/506 ft²
  • Non-smoking
  • 1 king bed
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More about Hyatt Regency Chicago

More about Hyatt Regency Chicago

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (67)Booking.com Reviews (3194)
8.3
/
10
Cleanliness8.4
Facilities8.2
Location9.1
Room comfort and quality8.4
Service8.2
Value for money7.8
Provided by verified guests of Agoda
All languages
All guests (67)
All room types
Showing 36 verified guest comments
12
8.0
Excellent
Mei from Australia
Business traveler
1 Queen Bed
Stayed 1 night in September 2018
Great location”
the rooms were exceptionally large and comfortable. however the decor were dated. best location
Reviewed September 23, 2018
10.0
Exceptional
Yada from Singapore
Group
2 Queen Beds Room
Stayed 2 nights in June 2018
Friendly Staff $ great location ”
All the staff from checking in to house services were accommodating and super helpful. The room was spacious with an excellent view of the river. The hotel’s location was in the middle between the millennium park and magnificent mile and everything was within walking distance. The restaurant on the main/bar on floor has an excellent pull pork sandwich and pasta dish.
Reviewed July 07, 2018
7.6
Very good
Rosa from United States
Family with teens
Junior Suite King
Stayed 1 night in June 2018
Very good”
The facilities were pretty good except for the fact that the entrance/lobby of the East wing was terribly noisy. It sounded like an arcade. That part was a disappointment as well as the room layout 3170 was like a dorm room lobby.
Reviewed July 04, 2018
9.2
Exceptional
Ronnie from United States
Couple
2 Queen Beds Room
Stayed 3 nights in June 2018
Excellent location and facilities. Room was clean and comfortable.”
Self parking was convenient and a variety of restaurants were in house or within walking distance. Also, properties were connected to avoid street traffic. Close to the pier, park and Michigan Ave. Only con is a “got-cha” snack tray located on the rooms main credenza. Snack items for purchase are placed on a sensor. If you pick up an item, you’ve purcased it. Instructions are in fine print. It’s only natural to handle an item while considering a purchase, but in this case you’re going to be charged for it even if you return it to it’s place. This is almost impossible to avoid and with kids inevitable. In my opinion it lowers the propertys reputation to allow such. I guess onecould ask itbe removed.
Reviewed July 03, 2018
7.6
Very good
CHARLIE from Indonesia
Business traveler
1 King Bed
Stayed 2 nights in May 2018
Lokasi bagus”
Hotel dengan lokasi bagus. Kamar bersih dan nyaman. Staff juga ramah.
Reviewed June 11, 2018
9.2
Exceptional
Jeffrey from United States
Couple
2 Queen Beds Room
Stayed 1 night in December 2017
Weekend in Chicago Loop”
The Hyatt is close to everything. Dining, Entertaiment, Activities, Museums. Great location. Great Hotel. Lots of dining options, wish we had more time.
Reviewed December 12, 2017
4.4
Hsin from Taiwan
Couple
2 Queen Accessible Roll In Shower
Stayed 1 night in September 2017
The staff is aweful”
When we check in, the staff tell me that the bed I have booked is smaller than queen size, so if I want queen size bed then I need to upgrade. Due to I can't find my reservation information right there, so I upgraded. Then she tells me that I have a package from Fedex, that I need to call a number to take the package although I didn't buy anything from internet..... After I confirmed, what she said are all wrong so I go for her again, then her attitude is so aweful and didn't say any sorry for the wrong package message....Besides,she didn't admit that she told me that about the bed is smaller than queen size, just said if I can change to the queen size bed that I originally booked....without any sorry!!! Because of her, our good mood is ruined....What a terrible attitude staff!!
Reviewed September 26, 2017
7.6
Very good
DAI from Taiwan
Business traveler
2 Queen Beds Room
Stayed 5 nights in July 2017
Great location”
old furniture
Reviewed September 12, 2017
4.8
MUHAMMAD from Saudi Arabia
Family with young children
1 King Bed
Stayed 2 nights in June 2017
Hyatt”
When I arrived there was no one to take care of our luggage and carry them to our rooms and when we checked – in we found out that the room does not match with our reservation it was smaller and with no view although our booking was highlighting that the room size is 40 sq. m with a river view. After long discussion with the front disk employee, he advised me that my booking is standard as shown in their system and I need to contact my travel Agent. It was almost 11:00 Friday night and no one was responding from Agoda customer services. The front disk employee was very rude and un-helpful although I showed them all paperwork that confirmed my reservation. When my voice becomes high and I started becoming frustrated and started giving them few words about how the customer services supposed to be, and they should understand that I should be out of any dispute between the hotel and the Agoda. Finally after 30 min of discussion and arguments they decided to give me the room that match my reservation. Really, it was avery bad experience with this hotel…
Reviewed June 19, 2017
8.0
Excellent
IAN from Singapore
Business traveler
1 King Bed
Stayed 2 nights in August 2014
Nice rooms, great location, great views”
Nice rooms, great location, great views
Great stay. Check in was fast and efficient. Friendly staff. The hotel is in a great location and is walking distance to the main shopping areas of Chicago. Great view of the city.
Reviewed March 20, 2015
10.0
Exceptional
Chuck from United States
Couple
1 King Bed
Stayed 1 night in February 2015
Enjoyed Hyatt chicago”
Beautiful renovations healthy drinks friendly staff
It was a brief stay but very enjoyable. Very close to mag mile, Maggie Daley park etc. only complaints were slow bar service and no soap in bathroom. But quickly rectified.
Reviewed February 15, 2015
8.3
Excellent
Sammy from Indonesia
Couple
1 King Bed
Stayed 2 nights in January 2015
Good price for nice hotel”
The price, the location, the room
Great hotel! Definitely worth the money for this 4-5 stars hotel! Other hotels definitely will cost double the price!
Reviewed February 05, 2015
8.0
Excellent
Jui from Singapore
Business traveler
Stayed 1 night in December 2014
Good hotel with a great view”
Location, room and food
The room I stayed in had a great view of the windy city. It was extremely comfy given the cold weather outside. The food at the lobby restaurants were a great representation of Chicago. I would recommend this hotel to anyone visiting Chicago.
Reviewed December 23, 2014
9.0
Exceptional
Kenneth from United States
Couple
1 King Bed
Stayed 2 nights in December 2014
Great Service”
the view, the bed, the shower
We had a problem with the toilet and it was addressed as soon as we reported it. Upon check in I asked if we could have a room with a view, in spite of it being a very economical two nights stay over a busy weekend (Dec. 19-21). I didn't expect much because of the price, but the ck-in lady gave us a room on the 20th floor of the west tower with a view of the lake and Navy Pier. Loved it. There were two used (from previous occupant) behind the TV, obviously not found by housekeeping. I threw them away.
Reviewed December 23, 2014
6.3
Good
ken from Malaysia
Business traveler
Stayed 1 night in November 2014
Hotel location is good ”
location, hotel facilties and breakfast
the overall experience was good as the hotel willing to provide me early check in, the location of hotel is very good near millenium park and bus station
Reviewed November 30, 2014
8.3
Excellent
David from United States
Couple
1 King Bed
Stayed 1 night in October 2014
Great location, clean room”
location, location, location
Reviewed October 27, 2014
10.0
Exceptional
Bradley from United States
Business traveler
Stayed 5 nights in March 2012
Great hotel with fantastic location.”
Breakfast buffet is great, fantastic location for shopping .
I've enjoyed 2 stays at the Hyatt Regency Chicago and will definitely stay there again next time. The service is perfect and staff show genuine care and concern for guests. They attended to my every need and looked for other ways to assist on things I didn't even think of. And I really enjoy the breakfast buffet... one of the best in comparison to all hotels I've stayed at around the world. Great job!
Reviewed March 28, 2012
7.0
Very good
Christy from Malaysia
Business traveler
Stayed 1 night in March 2012
Nice room with all amenities equipped ”
Location
Overall satisfactory. The hotel staff are friendly and helpful. I was hopeful that breakfast is provided. I didn't get a chance to eat in the hotel, hence no comments on food.
Reviewed March 25, 2012
7.0
Very good
Margaret from Australia
Solo traveler
Stayed 5 nights in August 2011
Very friendly staff but not what I expected”
Very friendly staff, room service was good and easy access to a range of food and services
i had booked a queen room with two queen beds but received a room with one bed close to the ice machine which people used constantly through the night. they had a service which suggested that they could sought out all problems but when i asked for a conversiob plug for us to australia - they gave me a european plug and when i said it didn't work they said it was all they had. i went around the corner to radio shack and bought the appropriate plus - do much for their exceptional service. otherwise my stay was uneventful.
Reviewed September 02, 2011
9.7
Exceptional
Paul from United States
Couple
Stayed 1 night in July 2011
Lovely hotel great location”
Location
very large hotel but didn't have to stand in long lines at check-in or check-out or wait a long time for morning coffee in lobby or elevators. rooms were small but very clean and modern. location of the hotel was great.
Reviewed August 30, 2011
12
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  • Exceptional location
  • Magnificent Mile
  • Randolph/Wabash Railway Station is within 0.49 km