Hyatt Regency Chicago

151 E Upper Wacker Dr Chicago, Loop, Chicago (IL), United States, 60601 - See map
Free Wi-Fi
8.6
Excellent
/10
(2,351 reviews)See what guests said
View4
Breakfast2
Housekeeping2
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Hyatt Regency Chicago

"The hotel’s location was in the middle between the millennium park and magnificent mile and everything was within walking distance."

Yada - July 7, 2018

Skyline Suite - View Hyatt Regency Chicago
Lobby Hyatt Regency Chicago
Lobby Hyatt Regency Chicago
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Popular landmarks
Cloud Gate 590 m
Millennium Park 600 m
The Magnificent Mile 780 m
The Art Institute of Chicago 940 m
360 Chicago Observation Deck 1.21 km
Navy Pier 1.51 km
Skydeck Chicago - Willis Tower 1.51 km
Shedd Aquarium 2.35 km
Wrigley Field 7.24 km
Museum of Science and Industry 11.31 km
Nearby landmarks
Michigan Avenue Bridge 140 m
Blackhawks Store 160 m
London Guarantee Building 170 m
Fannie May 170 m
God Bless America Statue Chicago 170 m
The McCormick Bridgehouse & Chicago River Museum 180 m
Consulate of France 210 m
Michigan Ave Bridge 220 m
Magnificent Mile 230 m
Joel Oppenheimer 240 m
9.0

Exceptional

Location rating score

Inside city center

This property is in high demand!

21 travelers have booked today.

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
What guests are saying:Read all 2,351 reviews
Excellent comfort
8.4 room quality and comfort
Excellent cleanliness
8.2 rating for cleanliness
Excellent service
8.2 rating for service
Excellent facilities on premise
8.0 facilities on premise

Self parking was convenient and a variety of restaurants were in house or within walking distance.

Ronnie | July 3, 2018

The room was clean, fresh, and it seems they used a soft water system.

edward | January 3, 2019

The Hyatt is close to everything.

Jeffrey | December 12, 2017

Great location.

Jeffrey | December 12, 2017

Great Hotel.

Jeffrey | December 12, 2017

  • 490 meters to public transportation

  • 930 meters to the beach

  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Room service [24-hour]

Your dates are popular among travelersUsers are booking a place in Chicago (IL) every 2 minutes on Agoda.com
Value for money7.6
Location rating9.0
Nearest airportMidway International Airport (MDW)
Distance to airport14.8 km

Rooms available at Hyatt Regency Chicago

Excellent
Room comfort & quality
8.4
2 Queen City View
2 Queen City View
...
  • Room size: 40 m²/431 ft²
  • Non-smoking
  • 2 queen beds
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View King Bed
View King Bed
...
  • Room size: 40 m²/431 ft²
  • Non-smoking
  • 1 king bed
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2 Queen Beds Room
2 Queen Beds Room
...
  • Room size: 40 m²/431 ft²
  • Non-smoking
  • 2 queen beds
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Club King
Club King
...
  • Room size: 40 m²/431 ft²
  • Non-smoking
  • 1 king bed
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Club 2 Double Beds
Club 2 Double Beds
...
  • Room size: 40 m²/431 ft²
  • Non-smoking
  • 2 double beds
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1 King Bed
1 King Bed
...
  • Room size: 40 m²/431 ft²
  • Non-smoking
  • 1 king bed
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1 King Accessible Tub
1 King Accessible Tub
...
  • Room size: 40 m²/431 ft²
  • Non-smoking
  • 1 king bed
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1 Queen Bed
1 Queen Bed
...
  • Room size: 40 m²/431 ft²
  • Non-smoking
  • 1 queen bed
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2 Queen Accessible with Tub
2 Queen Accessible with Tub
...
  • Room size: 40 m²/431 ft²
  • Non-smoking
  • 1 queen bed
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1 King High Floor
1 King High Floor
...
  • Room size: 40 m²/431 ft²
  • Non-smoking
  • 1 king bed
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Frequently asked questions

What time is check-in and check-out at Hyatt Regency Chicago?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hyatt Regency Chicago?

For those who wish to drive their own cars, Hyatt Regency Chicago has a car park that's close to the hotel. Parking is available for a fee of 73 USD per day. If you're looking for an easy way to get around Chicago (IL) with private transportation, the hotel can arrange taxi service.

What is the smoking policy at Hyatt Regency Chicago?

Hyatt Regency Chicago does not permit smoking in any of its rooms, but allows smoking in designated areas.

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Explore the neighborhood

What people love about Hyatt Regency Chicago

  • 10.0
    Exceptional
    Staff 
    "All the staff from checking in to house services were accommodating and super helpful."

    Yada | July 7, 2018

  • 9.2
    Exceptional
    "Enjoyed my stay very much for 3 days in Chicago to meet classmates and friend."

    Kitt | July 2, 2019

  • 10.0
    Exceptional
    Staff 
    "Nice hotel, great staff, reasonable rate, and a very nice location."

    Luisito | July 16, 2019

Property ranking|Compared to 899 Chicago (IL) properties
See all rankings
Room comfort score
8.4/10
Room size
37 sqm.
Location score
9.0/10
Review score - United States
8.6/10
Better than
97
%
of Chicago (IL) properties
Bigger than
96
%
of Chicago (IL) properties
Better than
92
%
of Chicago (IL) properties
Better than
91
%
of Chicago (IL) properties
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Overall rating:
8.7
Excellent
3,319 reviews
Cleanliness
8.2
Facilities
8.0
Location
9.0
Read all reviews >
What travelers say they love:
The lobby is very modern and check in fast plus American Cra...
Kim from Australia
Couple
More about Hyatt Regency Chicago

More about Hyatt Regency Chicago

Situated in Loop, Hyatt Regency Chicago is the perfect place to experience Chicago (IL) and its surroundings. The excitement of the city center is only away. No less exceptional is the hotel's easy access to the city's myriad attractions and landmarks, such as God Bless America Statue Chicago, Blackhawks Store, London Guarantee Building.

Offering hotel guests superior services and a broad range of amenities, Hyatt Regency Chicago is committed to ensuring that your stay is as comfortable as possible. While lodging at this wonderful property, guests can enjoy 24-hour room service, free Wi-Fi in all rooms, 24-hour security, convenience store, daily housekeeping.

Step into one of 2019 inviting rooms and escape the stresses of the day with a wide range of amenities such as television LCD/plasma screen, linens, mirror, towels, internet access – wireless (complimentary) which can be found in some rooms. The hotel's recreational facilities, which include fitness center, golf course (within 3 km) are designed for escape and relaxation. Hyatt Regency Chicago is an ideal place of stay for travelers seeking charm, comfort and convenience in Chicago (IL).

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Most talked about facilities

Breakfast
4 mentions
View
3 mentions
Food & Dining
2 mentions
Housekeeping
2 mentions

What they offer

10.0
Exceptional
"The restaurant on the main/bar on floor has an excellent pul..."

Yada | July 7, 2018

View all reviews
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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

American

Restaurants on site

American Craft Kitchen & Bar
Cuisine:American
Menu:Buffet, A-la-carte

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of Hyatt Regency Chicago from real guests

Overall rating
8.7
Excellent
From 3319 reviews
9.3Location
8.7Cleanliness
8.7Room comfort and quality
Agoda Reviews (108)Booking.com Reviews (2243)
Rating via Agoda8.2
/
10
Cleanliness8.2
Facilities8.0
Location9.0
Room comfort and quality8.4
Service8.2
Value for money7.6
High score for Chicago (IL)
Rating
9+ Exceptional (23)
8-9 Excellent (7)
7-8 Very Good (12)
6-7 Good (7)
<6 Below Expectation (4)
Time of the year
Mar - May (11)
Jun - Aug (16)
Sep - Nov (10)
Dec - Feb (16)
Don't miss out!Users are booking a place in Chicago (IL) every 2 minutes on Agoda.com
All guests (108)
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Show reviews that mention 

Showing 53 verified guest comments
123
10.0
Exceptional
Bradley from United States
Business traveler
Stayed 5 nights in March 2012

Great hotel with fantastic location.”

Breakfast buffet is great, fantastic location for shopping .

I've enjoyed 2 stays at the Hyatt Regency Chicago and will definitely stay there again next time. The service is perfect and staff show genuine care and concern for guests. They attended to my every need and looked for other ways to assist on things I didn't even think of. And I really enjoy the breakfast buffet... one of the best in comparison to all hotels I've stayed at around the world. Great job!

Reviewed March 28, 2012
8.4
Excellent
edward from United States
Couple
ADA King with Shower Non-Smoking
Stayed 2 nights in December 2018

Empty box tissue?”

Before we stayed in Hyatt Regency Chicago, we were staying at Hampton Inn, Lafayette, and I would say Hampton Inn is a bit beyond normal service. The room was clean, fresh, and it seems they used a soft water system. The room in Hyatt, the carpet is kind of old, there was left over used plastic glass under the table, and no tissue, in the tissue holder! We ended left $2 tip at the end.

Reviewed January 03, 2019
9.3
Exceptional
Jong from United States
Business traveler
Stayed 1 night in March 2010

Good place to stay on a business trip”

Comfortable bed Clean room Good location Efficient staff
Nothing

A good place to stay while on a business trip to Chicago. Everything meets or surpasses your expectations from a hotel in this class. Efficient and friendly staff, clean rooms, great location. Not a family hotel.

Reviewed May 21, 2010
9.2
Exceptional
Kitt from Thailand
Business traveler
1 King Accessible Tub
Stayed 2 nights in June 2019

Perfect place for downtown get around!”

Enjoyed my stay very much for 3 days in Chicago to meet classmates and friend. The hotel location is simply perfect with great view on Wacker drive given in the heart of city center packed with skyscrapers.

Reviewed July 02, 2019
8.0
Excellent
Jui from Singapore
Business traveler
Stayed 1 night in December 2014

Good hotel with a great view”

Location, room and food

The room I stayed in had a great view of the windy city. It was extremely comfy given the cold weather outside. The food at the lobby restaurants were a great representation of Chicago. I would recommend this hotel to anyone visiting Chicago.

Reviewed December 23, 2014
8.0
Excellent
IAN from Singapore
Business traveler
Stayed 2 nights in August 2014

Nice rooms, great location, great views”

Nice rooms, great location, great views

Great stay. Check in was fast and efficient. Friendly staff. The hotel is in a great location and is walking distance to the main shopping areas of Chicago. Great view of the city.

Reviewed March 20, 2015
9.2
Exceptional
Jeffrey from United States
Couple
2 Queen Beds Room
Stayed 1 night in December 2017

Weekend in Chicago Loop”

The Hyatt is close to everything. Dining, Entertaiment, Activities, Museums. Great location. Great Hotel. Lots of dining options, wish we had more time.

Reviewed December 12, 2017
9.0
Exceptional
Kenneth from United States
Couple
Stayed 2 nights in December 2014

Great Service”

the view, the bed, the shower

We had a problem with the toilet and it was addressed as soon as we reported it. Upon check in I asked if we could have a room with a view, in spite of it being a very economical two nights stay over a busy weekend (Dec. 19-21). I didn't expect much because of the price, but the ck-in lady gave us a room on the 20th floor of the west tower with a view of the lake and Navy Pier. Loved it. There were two used (from previous occupant) behind the TV, obviously not found by housekeeping. I threw them away.

Reviewed December 23, 2014
9.2
Exceptional
Patricia
Couple
2 Queen Beds Room
Stayed 1 night in March 2019

Wonderful staff and great breakfast”

We find the hotel to be situated in a very convenient location. The most impressive thing about the hotel is the friendliness of the staff, the comfortable rooms, the relaxed atmosphere and the wonderful breakfast. We found the evening menu very limited. As the weather was so cold we would have been happy to eat in every night. However, having said that we love the hotel and would go back again.

Reviewed March 11, 2019
9.2
Exceptional
Ronnie from United States
Couple
2 Queen Beds Room
Stayed 3 nights in June 2018

Excellent location and facilities. Room was clean and comfortable.”

Self parking was convenient and a variety of restaurants were in house or within walking distance. Also, properties were connected to avoid street traffic. Close to the pier, park and Michigan Ave. Only con is a “got-cha” snack tray located on the rooms main credenza. Snack items for purchase are placed on a sensor. If you pick up an item, you’ve purcased it. Instructions are in fine print. It’s only natural to handle an item while considering a purchase, but in this case you’re going to be charged for it even if you return it to it’s place. This is almost impossible to avoid and with kids inevitable. In my opinion it lowers the propertys reputation to allow such. I guess onecould ask itbe removed.

Reviewed July 03, 2018
9.7
Exceptional
Paul from United States
Couple
Stayed 1 night in July 2011

Lovely hotel great location”

Location

very large hotel but didn't have to stand in long lines at check-in or check-out or wait a long time for morning coffee in lobby or elevators. rooms were small but very clean and modern. location of the hotel was great.

Reviewed August 30, 2011
5.6
bryan from United States
Couple
1 King Bed
Stayed 3 nights in July 2019

In Chicago for wedding”

My problem with the Hyatt has to do with the dated and inadequate furnishings in the room. No fridge space, it was already jammed with the snacks and drinks they want to sell you. No microwave to heat anything up you might have bought at the"Market" downstairs at hyper-inflated prices. No table to sit at with even the semblance of comfort. No place to put luggage but the floor. On the plus side, room was large and staff helpful.

Reviewed July 09, 2019
9.2
Exceptional
Patricia
Couple
2 Queen Accessible with Tub
Stayed 1 night in March 2019

Hyatt Regency Hotel in Chicago has an excellent location and wonderful staff”

We love the comfortable rooms and great breakfast. We do find that the dinner menu while good enough is very limited. Otherwise, this is a excellently run hotel with friendly efficient staff

Reviewed March 12, 2019
10.0
Exceptional
Yada from Singapore
Group
2 Queen Beds Room
Stayed 2 nights in June 2018

Friendly Staff $ great location ”

All the staff from checking in to house services were accommodating and super helpful. The room was spacious with an excellent view of the river. The hotel’s location was in the middle between the millennium park and magnificent mile and everything was within walking distance. The restaurant on the main/bar on floor has an excellent pull pork sandwich and pasta dish.

Reviewed July 07, 2018
6.8
Good
Jillian from United States
Business traveler
ADA King with Shower Non-Smoking
Stayed 4 nights in May 2019

OK for what was needed”

We were offered an "upgrade" upon arrival. The room was nice, view from window was great, but the glasses in bathroom were dirty, and never got replaced. Only every other day were we left with a bathmat (no big deal, we used another towel), but the towels only sometimes got replaced (we are OK with using same towels repeatedly to conserve water, but the towels we hung up would get removed, and only a towel or two remained!). There were rings left by us using the glasses once we washed them out that were left the entire stay, and the tv only worked occasionally. Bartender seemed put out when my husband asked what kinds of whiskey they had, but staff otherwise seemed very friendly. It met our needs for the work trip we had, but I was disappointed, especially since we paid extra for the "upgrade".

Reviewed May 28, 2019
4.7
Niels from Denmark
Business traveler
Stayed 2 nights in November 2010

OK hotel but a bit in need for a renovation”

Excellent location in central Chicago
Is in need for a renovation (old 1970-1980 style decor)

The hotel reception workes ok, and the location is perfect. Had a suite with a nice view of the Chicago river. Hower the room was a bit dusty, and did not have much sound isolation so it was noice whenever sombody passed in the hallway.

Reviewed November 17, 2010
8.3
Excellent
Sammy from Indonesia
Couple
Stayed 2 nights in January 2015

Good price for nice hotel”

The price, the location, the room

Great hotel! Definitely worth the money for this 4-5 stars hotel! Other hotels definitely will cost double the price!

Reviewed February 05, 2015
7.6
Very good
Kim from Australia
Couple
Executive Suite
Stayed 9 nights in May 2019

Dated furniture in rooms and musty old smell but prices are high”

We booked a suite and paid what we thought would usually get us a modern room with reasonably newish furniture and a decent sized bathroom. The room was large which was great but the bathroom was small with no ventilation and stained grout and wall tiles. The furniture looks like its been there for 30 years and is old and worn looking. The bedside tables are still the old wooden fixed to wall type that fit not much more than a telephone and a book. The room smelt old and musty too. The view over the river and city was spectacular however. The lobby is very modern and check in fast plus American Craft the lobby restaurant and breakfast venue is very good. Better than I expected. Room service was good most days but on others not so good so it depends on who you get. I wouldn't stay there again due to the poor quality of the room fitout.

Reviewed May 27, 2019
10.0
Exceptional
Luisito from Philippines
Family with teens
2 Queen Beds Room
Stayed 6 nights in July 2019

Great hotel!”

Nice hotel, great staff, reasonable rate, and a very nice location... what can you ask for? Simply amazing!

Reviewed July 16, 2019
10.0
Exceptional
Charalambos from Cyprus
Group
Two Double - High Floor
Stayed 7 nights in October 2019

Perfect Location. You get what you pay!”

Top class hotel with great facilities, services and location. Money well, well spend.

Reviewed October 17, 2019
123
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  • Exceptional location
  • Cloud Gate
  • Randolph/Wabash Railway Station is within 0.49 km
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