Hyatt Regency Cologne

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Excellent
From 76 reviewsSee what guests said
8.9
Hyatt Regency Cologne
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Location
Exceptional
9.5
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  • Airport transfer

  • 390 meters to public transportation

  • Currency exchange

  • Free Wi-Fi in all rooms

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Room choices
9.3
Exceptional
Room comfort & quality
Suite with View
...
  • River view
  • 84 m²/904 ft²
  • 1 king bed
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View King Bed
...
  • River view
  • 36 m²/388 ft²
  • 1 king bed
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Executive Suite
...
  • 114 m²/1227 ft²
  • Executive lounge access
  • 1 king bed
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Club King
...
  • 36 m²/388 ft²
  • Executive lounge access
  • 1 king bed
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Regency Suite
...
  • 71 m²/764 ft²
  • Executive lounge access
  • 1 queen bed
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Club Twin
...
  • 36 m²/388 ft²
  • Executive lounge access
  • 1 queen bed
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Twin Room
...
  • River view
  • 36 m²/388 ft²
  • 2 single beds
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View Twin Room
...
  • 36 m²/388 ft²
  • Non-smoking
  • 2 single beds
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King Room
...
  • 36 m²/388 ft²
  • Non-smoking
  • 1 king bed
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Regency Executive Suite
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    Nearest essentials

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    Announcements

    The steam bath and sauna at Puls Finess Club & Spa will be closed for renovation from July 30, 2018 to August 12, 2018.

    Real reviews from real guests

    Agoda Reviews (76)Booking.com Reviews (3615)
    8.9
    Excellent
    Filter by guest type:
    Cleanliness9.1
    Facilities8.4
    Location9.5
    Room comfort and quality9.3
    Service9.0
    Value for money8.3
    Provided by verified guests of Agoda
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    Showing 52 verified guest comments
    123
    9.6
    Robert from United Kingdom
    Couple
    Stayed 7 nights in December 2017
    Another good stay in the Hyatt Regency Cologne ”
    Fantastic staff. Location great overlooking the river Rhine. Breakfast is very good but a bit expensive if not included. The only negative point is the hotel is looking a bit tired and dated and a bit pricey compared to other hotels in Cologne.
    Reviewed December 14, 2017
    8.0
    SHENGSHENG from China
    Solo traveler
    King Room
    Stayed 1 night in September 2017
    overall is good, the view is fantastic”
    overall is good, especially for the view. But its location is a little bit far away from the train station and the facility of the hotel is not very modern and user-friendly.
    Reviewed October 15, 2017
    10.0
    Justine from United Kingdom
    Group
    Twin Room
    Stayed 5 nights in July 2017
    Exceptional staff, services & spa at the Hyatt!”
    The Hyatt is ideally located for access to the Dom (the famous imposing Catherdral), the train stations, the galleries and the old town. The pedestrian bridge over the river takes just 10 minutes from the Hyatt reception to the DOM and the views are lovely. I have stayed at other hotels in Koln but this is my favourite! The staff are exceptionally helpful and thoughtful, and no job was too difficult to address. The room service was prompt, the food was excellent, the cleaning was amazing and the spa was very relaxing with lovely pool and relaxation area. One very nice housekeeper provided several alternative pillows when we asked for the standard ones to be replaced. The room, bathroom and beds are large. We didn't book a river-view room online but we we were given one on check-in, free of charge, which was much appreciated! The Legends Bar inside the hotel was a nice place to relax after a night out in Koln and stays open late. Only one recommended improvement: to provide two large continental pillows per bed! The standard pillows in the room are so soft and small they were actually uncomfortable for the neck. We told housekeeping about this so perhaps they'll update this soon.
    Reviewed July 31, 2017
    9.2
    Gordon from United States
    Couple
    Stayed 1 night in October 2016
    Under construction for remodeling but still wonderful room and staff”
    Good price for this hotel. Staff were exceptionally helpful.
    Reviewed October 04, 2016
    8.4
    Ming from Malaysia
    Family with young children
    Stayed 3 nights in August 2016
    Brilliant hotel let down by works ”
    Booked with Agoda and not informed about mahor renovation works at hotel. Not sure who at fault. Importantly, staff at Hyatt did not deal customer raising concerns appropriately by simply blaming third party booking. Raised a couple of times but same response.
    Reviewed August 16, 2016
    9.6
    Su from Malaysia
    Family with young children
    King Room
    Stayed 2 nights in July 2016
    Excellent location & comfortable room”
    Excellent location & comfortable room, parking fee is high though
    Reviewed July 08, 2016
    10.0
    Christopher from United States
    Solo traveler
    Stayed 1 night in June 2016
    Great”
    Place is dope
    Reviewed June 26, 2016
    8.4
    Dong from South Korea
    Business traveler
    Stayed 2 nights in June 2016
    Nice view and good services”
    Can see Qoln Cathedral from the river view room. Kind and prompt service.
    Reviewed June 21, 2016
    7.2
    ryan from Singapore
    Business traveler
    Stayed 5 nights in May 2016
    Hyatt Cologne ”
    Good location, convenient, clean.
    Reviewed June 05, 2016
    8.7
    Jeffrey from Singapore
    Business traveler
    Stayed 2 nights in March 2016
    Good and friendly staff service ”
    Room cleanliness, staff service, breakfast
    Fantastic stay at Hyatt Regency Cologne. Walking distance to Old Town, shopping area, etc. The staff are very friendly and will like to commend the concierge team leader, Sung Hae Nam (hopefully I got his name right). His service is excellent! Going the extra mile.
    Reviewed March 19, 2016
    8.0
    yu-kuo from Taiwan
    Business traveler
    Stayed 5 nights in March 2016
    good service”
    breakfast
    Reviewed March 14, 2016
    9.3
    Oi from Hong Kong
    Solo traveler
    Stayed 2 nights in September 2015
    Great breakfast”
    you must have the breakfast if you stay there
    very nice
    Reviewed September 18, 2015
    10.0
    LEE from Taiwan
    Business traveler
    Stayed 2 nights in September 2014
    nice hotel”
    location, ambience, service
    room was a bit small but service was good
    Reviewed July 21, 2015
    9.3
    OGUZ from Turkey
    Family with young children
    Stayed 2 nights in May 2015
    good”
    good
    Good
    Reviewed May 21, 2015
    10.0
    Jak from Israel
    Business traveler
    Stayed 2 nights in March 2015
    A Pleasant Stay”
    The food, the massage, the location walking distance both to the fair and to the shopping center
    very pleasant.
    Reviewed March 10, 2015
    8.7
    Jacqueline from United Kingdom
    Business traveler
    Stayed 1 night in January 2015
    It's good ”
    Location; comfort and delightful staff
    It was good but the 'key' to the room and the lift did not work. I got stuck in the lift twice and had to call for help. Not good for a hotel of this calibre, it is essential that the system works. However it is clean, very comfortable and staff very helpful. Need better casual eating areas. The 'cafe' on the the ground floor is not the standard I'd expect from the hotel.
    Reviewed January 24, 2015
    9.3
    Ivan from Belgium
    Couple
    Stayed 1 night in November 2014
    our weekend in Cologne”
    the service, quality of food, location
    I am a longtime customer from Hyatt hotels. This hotel reflects the Hyatt style 100 %. Room was large, well furnished, clean, silent ... The only remark is the restaurant pricing. Food & wine are priced OK, but 20 € = 25 US$ for a bottle of water (0.75 lt) is likely a world record. This is not correct. Wines etc are correctly priced. This is the only negative point in a beautiful weekend.
    Reviewed November 23, 2014
    10.0
    Abdullah from United Arab Emirates
    Family with young children
    Stayed 3 nights in August 2014
    grest stay ”
    the location
    Perfect
    Reviewed October 15, 2014
    9.3
    James from United States
    Couple
    Stayed 1 night in October 2014
    short but sweet”
    bathroom size and ammenities, helpful staff, location
    we were only in the hotel for about 10 hours...ran in and ran out...but the staff was helpful and efficient. The restaurant was still open when we returned from a concert and the food was freshly made and served quickly. Bottled water and apples in room, which was great since we had no time to stop and pick anything up pre concert. Valet parking was on the spot and the car was easily accessible at 6 a.m. when we needed to leave. Wish we could have stayed longer!
    Reviewed October 10, 2014
    7.7
    Bakti from Indonesia
    Family with teens
    Stayed 3 nights in June 2014
    "quite old hotel"”
    freindly staff, near station, good view
    Reviewed June 12, 2014
    123
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