Club Rooms the way to go”

Breakfast comes with club rooms PLUS all day snacks and beverages ... appies 5-8pm and desserts 8-9pm. Food and drink selection was top shelf. Great location to free bussing. 2km wall to Mile High and Coors Field (do-able). Easy access via train from airport. Get off at Union station. Grab the Free bus from Union to California St and you’re at hotel. Highly recommend this hotel.

Under expectations ”

The location was the best thing about the hotel. But the room was below average. There was no coffee machine, no complimentary water and the decoration was like motel. I was disappointed.

Recent stay ”

Everything was great except the only parking the hotel has is in a parking garage that cost $42 a day, EXCUSE ME?! I’m staying in your hotel and I can’t park unless I pay? Makes no sense.

Very good”

Everyone was absolutely delightful to talk to, more than happy to offer recommendations on things to do and places to eat at. Was a bit taken back by how absurd the valet price was.

Excellent”

Overall, the staff was quite helpful and attentive and went above and beyond. However, one exception stopped me from rating them as excellent. I used valet parking. I had not memorized my license plate but needed it reserve parking at an event. As I did not have access to my car and did not know exactly where it was, I called down to the parking office to see I could get the license plate number. The person answering brusquely that they could not send someone down just to get the license number and offered no other options. One of the valet guys saved the day when I picked up my car by suggesting alternative parking for the event that was better than I had planned.

Exceptional”

A lovely hotel and we really enjoyed our stay.

Love the gym and indoor pool!”

Value for money. Very strategically located near the convention center and 16th street shopping!

nearby building blocked mountain view”

We were asked if we want to pay more for the mountain view, and we accepted. But, we could only see half of the mountain from our window because the other half is a building next to the hotel. Food was delicious. Also, the photo on the website is definitely different from the room we got.

Beautiful ”

Close to all the shops and the man at the desk helped us get navigate our map

Very good”

The room was bot old, it needed to be renewed.

Not worth the $ plus parking”

Great location & view but no refreshments in the lobby & no free breakfast. All that plus parking made this way too expensive .

Bathroom door didn't shut. Fan not working in the bathroom. ”

No breakfast included. Valet parking fee overnight not specified.

Un hôtel vraiment pas a la hauteur en terme de prestations...”

Un hôtel qui n'a pas les moyens de ses ambitions. L'étage CLUB qui donne accès au lounge du 35eme étage est un vrai poème a lui tout seul : le personnel d'accueil (Émylie) qui ne vous salue pas et qui vous laisse planté au milieu, pas de verre disponible sans que l'employée ne daigne vous en donner un, après 10 mn debout a attendre, sans un mot... Aller porter un Pepsi a un autre client a l'autre bout du lounge était de toutes évidences sa priorité ! Idem pour les snacks du soir, après 20h, plus de salé juste du sucré... Aucunz exception possible, vs arrivez tard, vs voulez grignoter qqch, après 20h, ce n'est pas au lounge que vs trouverez asile... Seul le petit dej est a peu près correct même si le bacon ou autre saucisses sont absents : les oeufs sont bien seuls... Le saumon ne pouvant les accompagner. Bref, ne prenez pas l'option CLUB, elle ne sert a rien, les alcools étant de surcroît facturés. Parlons du parking aussi : 52USD ! A vous de voir...