Great for Direct Airport Access”

Stayed as a business traveler in order to make a 5:45 AM flight. Nicely remodeled Hyatt property with all the usual business amenities. Room was huge. Bathroom was small. Was more lively and “normal” than most airport hotels. Definitely a good choice if needing to overnight at DFW airport. You are inside the airport complex so shuttles to terminals are quick. There’s nothing nearby so wouldn’t recommend as a destination.

Exceptional”

The location to DFW airport is VERY convenient! The shutle bus arrived promptly to pick us up, and the driver was friendly and helpful. Our check-in was efficient and staff was friendly and welcoming. Our room on the 11th floor was lovely and comfortable. We enjoyed drinks and a light dinner in the Hotel Bar. Our waitress was pleasant and friendly. We would definitely stay here again!

Exceptional”

The location to DFW airport is VERY convenient! The shutle bus arrived promptly to pick us up, and the driver was friendly and helpful. Our check-in was efficient and staff was friendly and welcoming. Our room on the 11th floor was lovely and comfortable. We enjoyed drinks and a light dinner in the Hotel Bar. Our waitress was pleasant and friendly. We would definitely stay here again!

Over night stay”

The hotel is in a great location for an early flight out or late flight in. Shuttle was timely in coming to pick me up from the airport & get me to the hotel. My room was freezing during the night and when I tried resetting the control it only held for a short time. Another guest that I spoke to on my way out said that they had the same problem except their room was too hot. It was late and I didn’t want to have my sleep further disturbed by calling maintenance to come look at it so I just got up earlier than planned.

Over night stay”

The hotel is in a great location for an early flight out or late flight in. Shuttle was timely in coming to pick me up from the airport & get me to the hotel. My room was freezing during the night and when I tried resetting the control it only held for a short time. Another guest that I spoke to on my way out said that they had the same problem except their room was too hot. It was late and I didn’t want to have my sleep further disturbed by calling maintenance to come look at it so I just got up earlier than planned.

Looking Tired”

I've stayed here several times and don't remember the rooms being in such bad condition--walls are scuffed and need paint, furniture beat up. Looking very tired. The saving grace for this hotel is that it's on-property at DFW. If you can afford it, stay at the the Grand Hyatt instead

Holiday”

Do not be charging 3 bucks for a bottle of water, front desk did not make me pay it , as nickel and dining is a turn off I was tempered to just fill the bottle back up with water from the sink and trust me some, maybe many will do this Stuff in the fridge , yes charge for that but not for 1 bottle of water , water should be free , at least one battle for each person in the room

Through Agoda this was a GREAT value!”

I saved $100 by reserving through Agoda! The food in the hotel is expensive though. Super close to the airport, clean, nice staff and AC worked great too!

GOOD”

Good enough for overnight at airport.

Hotel Airport Courtesy Shuttle C33”

The wait for the hotel airport shuttle is around 10 min, and as of 6/22/2020 at Terminal C Lower Level, the bus arrived at C33 gate. The hotel is old. There’s paint falling from the top of the ceiling in the shower. The hotel looks clean, but I would have expected a more thorough cleaning especially during the corona virus. I wiped down the surfaces, and my alcohol wipes had visible dirt and stains.

The two bellman that served me at 6am checking were also helpingbcjeckout at 9:30. I”

Every thing is clean. Although my somsaid on his floor the hallway was littered with trays and food when they checked in and was still there when they checked out. He commented that it was a bad impression.

Excellent”

Did NOT appreciate a man coming to my door at 5:20 am to ask if I got my 5:00 am wake up call. Saying he was security. Very scary!

Holiday”

Do not be charging 3 bucks for a bottle of water, front desk did not make me pay it , as nickel and dining is a turn off I was tempered to just fill the bottle back up with water from the sink and trust me some, maybe many will do this Stuff in the fridge , yes charge for that but not for 1 bottle of water , water should be free , at least one battle for each person in the room

Great ”

Very clean and Christmas decorations was perfect.

GOOD”

Good enough for overnight at airport.

Friendly staff, convenient location”

Room was nice, clean and the elevators were fast. Restaurant by the lobby was excellent. All the staff were incredibly friendly and helpful.

Quality Engineering”

Nice but cost was high

Pricey for what you get, convenient in a pinch!”

Pricey for what you get. Rooms are old, spring mattresses that poke at night, toilet was dirty and had un-flushed toilet paper in it. Doordash or other delivery services are not accessible here. Staff are excellent and go out of their way to serve.

Good”

Hotel ok; just too difficult to get there from terminals

The two bellman that served me at 6am checking were also helpingbcjeckout at 9:30. I”

Every thing is clean. Although my somsaid on his floor the hallway was littered with trays and food when they checked in and was still there when they checked out. He commented that it was a bad impression.