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Exterior view, Hyatt Regency Grand Cypress Resort in Orlando (FL)
2 DOUBLE ADA TUB - Guestroom, Hyatt Regency Grand Cypress Resort in Orlando (FL)
a city with a lot of palm trees and palm trees, Hyatt Regency Grand Cypress Resort in Orlando (FL)
Lobby, Hyatt Regency Grand Cypress Resort in Orlando (FL)
Lobby, Hyatt Regency Grand Cypress Resort in Orlando (FL)
Interior view, Hyatt Regency Grand Cypress Resort in Orlando (FL)
Interior view, Hyatt Regency Grand Cypress Resort in Orlando (FL)

Removed from saved list

8.8

Excellent

4,382 reviews

4,382 reviews

Swimming Pool1
24-hour front desk1
View1
See map
See map

9.1

Exceptional

Location rating score

Exceptional location
Popular neighborhood
Parking
Available
Popular landmarks
Disney Springs 1.9 km
Epcot 4.2 km
Discovery Cove 5.1 km
Walt Disney World® Resort 5.4 km
SeaWorld 5.4 km
Magic Kingdom Park 8.0 km
Disney's Animal Kingdom 8.7 km
Universal's Islands of Adventure 10.4 km
The Wizarding World of Harry Potter 11.1 km
Universal Studios Florida 11.1 km
Nearby landmarks
Basilica of the National Shrine of Mary, Queen of the Universe 1.2 km
Little Lake Bryan 1.4 km
Lake Buena Vista 1.6 km
The Art of Disney 1.6 km
Buena Vista Watersports 1.6 km
The Spice & Tea Exchange 1.6 km
Basin at Downtown Disney Marketplace 1.6 km
The LEGO Store Downtown Disney 1.7 km
Hoypoloi Gallery 1.7 km
Orlando Vineland Premium Outlets 1.8 km

Hyatt Regency Grand Cypress Resort

1 Grand Cypress Blvd, Disney Downtown Lake Buena Vista, Orlando (FL), United States, 32836-6734 - See map

Conveniently situated in the Disney Downtown Lake Buena Vista part of Orlando (FL), this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Magic Kingdom Park. This 4-star property features restaurant to make your stay more indulgent and memorable.

Highlights

Sparkling clean

Located in heart of Orlando (FL)

Front desk [24-hour]

Excellent room comfort & quality

Air conditioning

Announcements by hotel (2)
In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.
Facilities

Front desk [24-hour]

Valet parking

Pets allowed

Shuttle service

Fitness center

Tennis court

Bicycles

Free Wi-Fi in all rooms!

Your dates are popular among travelersPopular destination! Properties in Orlando (FL) are being booked every minute!
Value for money8.2
Location rating9.1
Nearest airportKissimmee Gateway Airport (ISM)
Distance to airport12.4 km

Rooms available at Hyatt Regency Grand Cypress Resort

Excellent
Room comfort & quality

9

1 King Pool View
...
  • Room size: 33 m²/355 ft²
  • Pool view
  • 1 king bed
Enter dates to see prices
2 Double Pool View
...
  • Room size: 25 m²/269 ft²
  • Pool view
  • 2 double beds
Enter dates to see prices
1 KING LAKE VIEW
...
  • Room size: 33 m²/355 ft²
  • Lake view
  • 1 king bed
Enter dates to see prices
2 Double Lake View
...
  • Room size: 33 m²/355 ft²
  • Lake view
  • 1 queen bed and 1 double be...
Enter dates to see prices
Executive Suite
...
  • Room size: 66 m²/710 ft²
  • Balcony/terrace
  • 1 double bed and 1 queen be...
Enter dates to see prices
VIP Suite
...
  • Room size: 91 m²/980 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
1 King Bed
...
  • Room size: 33 m²/355 ft²
  • City view
  • 1 king bed
Enter dates to see prices
2 DOUBLE ADA TUB
...
  • Room size: 33 m²/355 ft²
  • Balcony/terrace
  • 2 queen beds
Enter dates to see prices
2 Double Beds
...
  • Room size: 33 m²/355 ft²
  • City view
  • 2 double beds
Enter dates to see prices
1 KING ADA TUB
...
  • Room size: 25 m²/269 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices

Frequently asked questions

Does Hyatt Regency Grand Cypress Resort provide dry cleaning services?

Yes! Hyatt Regency Grand Cypress Resort provides dry cleaning service that is available all throughout your stay, ensuring that you're always looking your best in your favorite outfit. Please contact the property for more information.

What is Hyatt Regency Grand Cypress Resort pet policy?

Hyatt Regency Grand Cypress Resort's additional pet policy indicates that the weight/size limit is 75 lbs and the number of pets allowed per room is 1. Please contact the property for more information regarding pet policy.

How long do visitors usually stay at Hyatt Regency Grand Cypress Resort?

Verified past guests that have stayed at Hyatt Regency Grand Cypress Resort had an average nightly stay of 3 nights at this property.

At what time of the year is Hyatt Regency Grand Cypress Resort most popular?

Hyatt Regency Grand Cypress Resort's most popular month where verified guests travelers have stayed the most is in December.

What was the average room rate for Hyatt Regency Grand Cypress Resort been in the past month?

The typical room rate for Hyatt Regency Grand Cypress Resort in the past month is 331.88 USD, compared to city's average of 200.94 USD.

What do guests like most about Hyatt Regency Grand Cypress Resort?

Past visitors that stayed at Hyatt Regency Grand Cypress Resort have given this property a rating of 9.309 for its remarkable facilities as the primary highlight for their stay.

What is the average rating that past Solo travelers' have given to Hyatt Regency Grand Cypress Resort?

Past solo travelers that have stayed at this property have given Hyatt Regency Grand Cypress Resort an average rating of 8.9. You can look up more detailed customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.

What is the average rating that past Couples' have given to Hyatt Regency Grand Cypress Resort?

Past couple travelers that have stayed at this property have given Hyatt Regency Grand Cypress Resort an average rating of 8.9. You can look up on more specific customer assessments, and remarks by filtering for a specific type of verified guest travelers down in the review section.

What restaurants are nearby Hyatt Regency Grand Cypress Resort?

Hyatt Regency Grand Cypress Resort’s local neighborhood is Disney Downtown Lake Buena Vista which includes popular restaurants such as Sofrito Latin Cafe, Black Fire Brazilian Steakhouse, and Landry's Seafood House.

What well-known shopping locations are close by Hyatt Regency Grand Cypress Resort?

Shopping options in Hyatt Regency Grand Cypress Resort’s Disney Downtown Lake Buena Vista neighborhood includes Orlando Vineland Premium Outlets and Disney Springs.

Is breakfast offered at Hyatt Regency Grand Cypress Resort?

Travelers can enjoy breakfast offered with an additional charge of 27 USD for adults if not included in the room rate. You can save more on breakfast costs with Agoda by booking a room with breakfast, which is generally included for less than buying it at the hotel.

See map

Explore the neighborhood

What people love about Hyatt Regency Grand Cypress Resort

  • 10

    Exceptional

    "Great accommodations, good foods & plenty of things to do."

    John

    |

    February 20, 2023

  • 10

    Exceptional

    "Will recommend - enjoyed my stay"

    Pearl

    |

    July 27, 2022

  • 8.8

    Excellent

    "Would definitely stay again."

    Pearl

    |

    July 27, 2022

Overall rating:

8.8

Excellent
4,382 reviews
Cleanliness
8.9
Facilities
9.3
Location
9.1
Read all reviews >
More about Hyatt Regency Grand Cypress Resort

More about Hyatt Regency Grand Cypress Resort

Hyatt Regency Grand Cypress Resort

Getting in and around Orlando (FL) is a breeze when staying at Hyatt Regency Grand Cypress Resort, located right in the heart of the city. Get ready for an adventure with a stay at Hyatt Regency Grand Cypress Resort. Seeking thrills? Perfectly situated for theme-park enthusiasts, Hyatt Regency Grand Cypress Resort is only 8.0 km from the popular Magic Kingdom Park.
Hyatt Regency Grand Cypress Resort offers numerous on-site facilities to satisfy even the most discerning guest. Front desk services including concierge service can assist with your needs. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available.
Equipped with handy amenities, guestrooms at Hyatt Regency Grand Cypress Resort guarantee a comfortable stay for all travelers. Some rooms are equipped with blackout curtains and air conditioning for your convenience. Some rooms at Hyatt Regency Grand Cypress Resort include special design features like a balcony or terrace. In-room entertainment such as in-room video streaming and cable TV is provided for guests in some selected rooms.
The hotel also offers a coffee or tea maker in some rooms for when you feel like it is needed. It's good to know that a hair dryer and toiletries are provided in some guest bathrooms.


Dining and things to do

If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel.


Around the property

Take advantage of the opportunity to explore Orlando (FL) while in the city. The best way to remember your time in Orlando (FL) is with a nice gift at Disney Springs located about 1.8 km away. Get a photograph of yourself in front of International Drive located 6.2 km away, a must-see for anyone visiting Orlando (FL). An afternoon of browsing the works at Madame Tussauds Orlando located 7.5 km away can familiarize you with the local art scene.

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Amenities and facilities

Exceptional
Facilities

9.3

Most talked about facilities

Breakfast

2 mentions

Food & Dining

1 mention

Swimming Pool

1 mention

Internet

1 mention

Languages spoken
  • English
  • German
  • Portuguese
  • Russian
  • Spanish
Outdoor
  • Bicycles
Internet access
  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Billiards
  • Canoeing
  • Fishing
  • Fitness center
  • Foot bath
  • Game room
  • Garden
  • Hiking
  • Hot tub
  • Massage
  • Mini golf course
  • On-site entertainment
  • Private beach
  • Spa
  • Squash court
  • Swimming pool [outdoor]
  • Table tennis
  • Tennis court
  • Tours
  • Water sports (non-motorized)
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Restaurants
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Kids club
  • Kids meal
  • Playground
Land sports
  • Golf course (within 3 km)
Access
  • Allergy-free rooms
  • Check-in/out [express]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Car park [on-site]
  • Shuttle service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Alarm clock
  • Balcony/terrace
  • Carpeting
  • Closet
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Fan
  • Free bottled water
  • Hair dryer
  • Heating
  • Individual air conditioning
  • In-room safe box
  • iPod docking station
  • Ironing facilities
  • Laptop safe box
  • Linens
  • On-demand movies
  • Private bathroom
  • Radio
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Seating area
  • Shower
  • Smoke detector
  • Socket near the bed
  • Sofa
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Wi-Fi [free]

Food and dining

Breakfast options
  • American
  • Continental
  • Buffet
Restaurants on site
Hemingway's
  • Cuisine: Seafood, Steakhouse
LakeHouse
  • Cuisine: American
  • Menu: Buffet, A-la-carte
On The Rocks Pool Bar & Grille
  • Cuisine: American

Location

1 Grand Cypress Blvd, Disney Downtown Lake Buena Vista, Orlando (FL), United States, 32836-6734
Exceptional
Location

9.1

Airports
  • Kissimmee Gateway Airport (ISM)
    12.4 km
  • Orlando International Airport (MCO)
    20.3 km
Public transportation
  • Pearl's Train Depot (Exit Only)
    10.9 km
  • Tupperware
    12.5 km
Hospital or clinic
  • Central Florida Behavioral Hospital
    4.7 km
Shopping
  • Disney Springs
    1.9 km
Convenience store
  • Circle K
    230 m
Cash withdrawal
  • ATM
    160 m

What's nearby

Popular landmarks
  • Disney Springs
    1.9 km
  • Epcot
    4.2 km
  • Discovery Cove
    5.1 km
  • Walt Disney World® Resort
    5.4 km
  • SeaWorld
    5.4 km
  • Magic Kingdom Park
    8.0 km
  • Disney's Animal Kingdom
    8.7 km
  • Universal's Islands of Adventure
    10.4 km
  • The Wizarding World of Harry Potter
    11.1 km
  • Universal Studios Florida
    11.1 km
Nearby landmarks
  • Basilica of the National Shrine of Mary, Queen of the Universe
    1.2 km
  • Little Lake Bryan
    1.4 km
  • Lake Buena Vista
    1.6 km
  • The Art of Disney
    1.6 km
  • Buena Vista Watersports
    1.6 km
  • The Spice & Tea Exchange
    1.6 km
  • Basin at Downtown Disney Marketplace
    1.6 km
  • The LEGO Store Downtown Disney
    1.7 km
  • Hoypoloi Gallery
    1.7 km
  • Orlando Vineland Premium Outlets
    1.8 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-17 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • A property fee will be collected upon check-in.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from16:00
  • Check-out until11:00
Extras
  • Breakfast charge (unless included in room price)27 USD

Property announcements

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.

In response to the Coronavirus (COVID-19), all guests are required to wear a face covering in all public spaces and indoor common areas.

Reviews of Hyatt Regency Grand Cypress Resort from real guests

Provided by verified guests of Agoda
8.7
/
10
Cleanliness8.9
Facilities9.3
Location9.1
Room comfort and quality9.0
Service8.7
Value for money8.2
High score for Orlando (FL)
Rating
9+ Exceptional (21)
8-9 Excellent (11)
7-8 Very Good (4)
6-7 Good (2)
<6 Below Expectation (3)
Time of the year
Mar - May (11)
Jun - Aug (7)
Sep - Nov (10)
Dec - Feb (13)

Show reviews that mention 

Showing 41 verified guest comments
123
10.0
Exceptional
Pearl from United Kingdom
Family with young children
2 DOUBLE ADA TUB
Stayed 2 nights in December 2021

Great hotel ”

Will recommend - enjoyed my stay

Reviewed July 27, 2022

See room deals

9.2
Exceptional
Carl from Philippines
Family with teens
2 Double Beds
Stayed 2 nights in February 2023

Nice hotel”

Great resort hotel I like it very much quite pricey but it's ok

Reviewed February 05, 2023

See room deals

9.6
Exceptional
Robert from United States
Couple
2 DOUBLE ADA TUB
Stayed 2 nights in November 2020

Elegant even under Co-vid”

You won’t be disappointed ‼️ Bellman Anthony and waitress Aicha super stars👍🏻 Extremely clean and a true destination resort.

Reviewed November 28, 2020

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8.8
Excellent
Pearl from United Kingdom
Family with young children
2 DOUBLE ADA TUB
Stayed 2 nights in January 2022

Great hotel ”

Would definitely stay again. My family and I had a great time

Reviewed July 27, 2022

See room deals

9.3
Exceptional
Wei from China
Family with teens
Stayed 4 nights in December 2015

Wonderful Experience”

1. Free shuttle to Disney world is convenient & Town car is comfortable, 2. Staffs are all friendly; 3. Lots of activities

My family had our Christmas holiday in Orlando. Choosing Hyatt Regency Grand Cypress Resort is the great choice.

Reviewed December 26, 2015

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10.0
Exceptional
Lauren from United States
Couple
1 King Bed
Stayed 1 night in December 2017

Exceptional”

The hotel was great however agoda customer service was terrible as I found a lower price and they would not provide their price match guarantee despite numerous screen shots and the room being the exact same. In the end they told me the room was not the same as the room I booked through them was a city view and the room I sent them also said city view but the description said view of lake buena vista. Yes lake buena vista is the CITY! Terrible. Won't use them again.

Reviewed December 21, 2017

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10.0
Exceptional
Debbie from United States
Couple
Stayed 2 nights in May 2015

17yr anniversary stay ”

Recreation , cleanliness, friendly staff

Our stay was fabulous. Angel in hospitality is excellent and would recommend people to Hyatt just because of her hospitality and the resort amenities. She made our stay pleasurable and wonderful. She paid attention to detail and made our 17yr anniversary even more pleasant.

Reviewed May 19, 2015

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9.6
Exceptional
Carissa from United States
Solo traveler
1 King Pool View
Stayed 5 nights in November 2017

Fantastic ”

Everything is amazing - except that the parking lot is far away and costs about $20 a day. OR you can pay for valet, which I chose not to do. Bottom line, it was beautiful. I saw fireworks at ALL the Disney locations from my balcony facing the pool, the hospitality was very nice, and the interior of the hotel was also fantastic. But the valet thing was annoying. It takes a long time to get in and out of that place. Once you're in a car, the hotel is close to everything. It just takes about 20 minutes to get to the car.

Reviewed March 13, 2018

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9.7
Exceptional
Amy from United States
Family with young children
Stayed 4 nights in May 2015

Amazing!”

Pool, staff, clean

This was the perfect hotel for our Disney vacation. It was so close but allowed us to get away from the crowds for a while. The outside area is a complete oasis. The staff were amazing. We can't wait to get back and stay at this hotel.

Reviewed June 02, 2015

See room deals

8.0
Excellent
Dennis from United States
Family with teens
Stayed 1 night in August 2015

Can't go wrong with Hyatt.”

The pool is amazing. It's gigantic & deep yet has sections that separate areas of it. Waterfalls, grotto, open 24 hrs with no lifeguards watching you every minute. The hotel & grounds are gorgeous

Had a few problems.... got here and only 1 night reservation instead of two even though we had called to straighten out an issue with booking. They were more than just sorry & the 4 of us got free buffet breakfast at Hemmingways and a late checkout. The room was pretty tiny for 4 of us. It came with a queen bed and a full. I thought that kind of strange. Although beautiful the bathroom is it has major functional issues. The glass shower only covers the 1st half of the tub & the door opens out so when you turn on the shower the floor gets wet. THE ODDEST BATHROOM DOOR I have ever seen and I have been a locksmith for 42 years now. It's a slider.....ok ......it has opaque glass on it??? And get this..... THERE IS NO LOCK ON IT and never had one. Sooooooo we had to really concentrate on not opening the door on each other and when someone was changing or showering we averted our eyes from that part or the room. Not only that but there were warning signs on the door "caution when opening" orsomething like that because if someone is looking into their luggage in the designated luggage space and someone slides the bathroom door it slams into their head. Happened twice to me. We also had a key issue but that's no big deal....... happens all the time. Staff was friendly, the grounds are just magnificent. Oh wait.....1 more thing. When you order food poolside it arrives from the kitchen which is inside the hotel quite a distance. I mean it's like 2 blocks away. I asked for a little more onion from my burger and I'm watching him walk and walk and climb stairs. It took about 9 minutes to get onions.The waiter was very good though. Since I was a locksmith in a casino hotel for 20 years I feel qualified to make some....... Suggestions: Put a grill out at the beach. $105 for 4 bugers and 4 drinks, 2 with alcohol.......the bar can afford it. Do something with those bathrooms. I am sure that they've had issues if not lawsuits. Finally.....well you can't make the room big

Reviewed August 16, 2015

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9.7
Exceptional
Ben from Australia
Solo traveler
Stayed 5 nights in October 2015

Just amazing - a needy solo traveller”

The concierge Hi, was mind blowingly amazing. Sorted my whole vaction practically. Location is smack bang between Universal and Disney with free shuttles (worth its weight in gold). Polite staff

I can be very judgemental, i also stayed at the Rosen Centre, this pooped all over it! Staff, location, food, bar, services, all amazing. Very happy i picked this hotel over others, even if it cost a few dollars more. Ignore bad reviews, all staff i encountered went above and beyond. Well done guys

Reviewed November 05, 2015

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8.8
Excellent
Laura from United States
Family with young children
Stayed 2 nights in March 2016

Overall accommodation ”

When we checked in at night, the front desk informed my the room that was ready is a AED room, which is for handicapped and the only difference was the height and size of the sink. Otherwise there's a charge of $20/day for a higher floor. So I chose to accept the room. To my surprise, when I entered the bathroom the shower area had no tub and with young children that's not suitable. If she had informed me prior to check in that there's no tub, I would not hv accepted the room. It was a hassle to move from one room to another esp when we spent all day at the park. We were all tired. I just didn't understand how the room I booked and paid for was not ready and available. Otherwise the hotel and amenities were wonderful.

Reviewed April 01, 2016

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8.8
Excellent
Marcel from New Zealand
Business traveler
1 KING ADA TUB
Stayed 5 nights in October 2019

Amazing facilities. ”

Beautiful large complex with an enormous swimming pool, top notch gym and even a lake and pitch & put. Very good setup for a conference.

Reviewed October 20, 2019

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9.0
Exceptional
LINDA from United States
Family with teens
Stayed 1 night in October 2014

Visit to Epcot Food and Wine Festival”

The resort is beautiful, the staff was friendly, the amenities were outstanding.

My stay was great. The only suggestion for improvement would be the food. Ate at Hemingway's and the food was just ok and the prices were very high.

Reviewed October 23, 2014

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7.6
Very good
Jose from United States
Couple
Stayed 2 nights in August 2016

Great resort, great staff”

Room wasn't the cleanest. Glass and water on floor in bathroom. Over spray on toilet. Front desk was quick to resolve the problem. Other then that great place, friendly staff, beautiful resort.

Reviewed August 23, 2016

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6.7
Good
Clayton from United States
Solo traveler
Stayed 1 night in February 2015

convention hotel not resort.”

location good. landscape nice, weather in winter nice.

Nice stay, but not much service at venues. Good convention hotel, but not much resort amenities. Service poolside spotty and lobby bar opens too late for travelors. More communication needed about facility upon check in.

Reviewed February 14, 2015

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8.8
Excellent
Kathy from United States
Family with teens
Stayed 2 nights in March 2016

Some R&R”

The beds are very firm and uncomfortable but the property and the room are very nice. The elevators are a little slow and the parking is kind of far and also costs too much per day.

Reviewed March 28, 2016

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8.8
Excellent
Arooj
Family with teens
2 DOUBLE ADA TUB
Stayed 4 nights in April 2019

Good hotel but they charged me incorrectly”

Everything was nice.. however my last day breakfast was wrongly charged to me.. it should hv been covered in theroom rate.. i have written to thehotel many times but there is no revert from them.. i request agoda to takethis up.. its usd 72, not a small amount

Reviewed April 14, 2019

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10.0
Exceptional
stephan from United States
Couple
Stayed 1 night in May 2015

Anniversary ”

pool, amenities, food

Our stay was Excellent!! Only thing that caught us off guard was on a 90 degree week the main pool was chilled in some way. We had to swim in the kids pool and hang around the bigger pool because it was too cold.

Reviewed May 11, 2015

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8.8
Excellent
Torsten from United States
Solo traveler
Stayed 1 night in April 2016

just OVN stay”

did not much like the handling of BF morning attendance, too long of a line, not much control of the hostess in charge and singles should be seated at the bar where space was available, it would have shorten the line in 30 seconds...

Reviewed April 26, 2016

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123
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