Excellent 8.6
Based on 80 reviews

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About this property

Description

Hyatt Regency Hakone Resort & Spa is an onsen resort located in Gora in the central region of Honshu, an area famous for museums, onsens, and the renowned views of Mount Fuji. The resort is easily accessible from major cities in Japan at just one and a half hours' drive west of Tokyo or a two and a half hour bullet train journey east of Osaka. The resort offers a total of 79 spacious Japanese-styled and Western-styled guestrooms and suites, all of which have a private sun terrace or balcony. Experience rich Japanese culture provided by the resort such as tatami mat flooring in some guestrooms, an onsen, and a yukata. Hyatt Regency Hakone Resort & Spa's dining room serves a combination of French and Japanese cuisines and offers an outdoor terrace and a sushi counter. Relax at the living room lounge with a fireplace. The modern and quiet bar offers the finest selection of beverages and quality cigars. Hyatt Regency Hakone Resort & Spa is your one-stop destination for quality hotel accommodations in Hakone.
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Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Car park

Things to do, ways to relax

  • Garden
  • Massage(s)
  • Spa

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Restaurant(s)
  • Room service

Services and conveniences

  • Concierge
  • Currency exchange
  • Dry cleaning
  • Laundry service
  • Luggage storage
  • Newspapers
  • Safety deposit boxes
  • Shop(s)
  • Smoking area

Access

  • Elevator
  • Facilities for disabled guests
  • Front desk [24-hour]
  • Pets allowed

Languages spoken

  • English
  • Japanese
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Policies

Western-styled cuisine is available for guests booking Half Board rooms. Also, guests can choose Sushi dinner for an additional fee of 1,130JPY/person and pay directly at the hotel.

Dinner is served at 05:00 PM, 05:30 PM, 08:00 PM, and 08:30 PM. Guests are requested to inform the hotel of their preference in advance.

Various parts of the property will be undergoing renovation from May 9, 2016 to July 21, 2016.

Child and extra bed policy
Infant 0-5 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 6-12 year(s) Must use an extra bed
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 03:00 PM
Check-Out Until: 12:00 AM
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 5
Number of Restaurants: 2
Number of Rooms : 80
Room Voltage: 100
Year Hotel Built: 2005
Year Hotel Last Renovated: 2006
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Verified traveler reviews

Filter by traveler type
Excellent



based on 80 reviews
  • Cleanliness 9.3
  • Facilities 8.3
  • Location 8.0
  • Room comfort and quality 9.2
  • Service 9.1
  • Value for money 7.8
  • Food and dining 8.2
Sort by

LIN from Taiwan
Groups
Twin With Tatami Room
Stayed 1 night in November 2015
Simple yet luxurious experience! Great hotel!
Simple yet luxurious experience! Great hotel!
Reviewed September 12, 2016

RICHARD from Australia
Solo travelers
Twin
Stayed 1 night in September 2016
Great Hotel, onsen wondefful
Great hotel & onsen experience. Hotel Shuttle service excellent
Reviewed September 12, 2016

CHAN from Malaysia
Families with young children
Twin With Half Board
Stayed 1 night in June 2016
Overall
One word ... 'Execelant'
Reviewed June 08, 2016

Shlomo from Israel
Families with older children
Twin With Tatami Room-For 4 Persons
Stayed 1 night in April 2016
So beautiful hotel, huge rooms and great place
The rooms are HUGE and beautiful !! Very comfortable hotel, great location and great atmosphere. I think the places is a bit pricey, but it is really beautiful. Wish they had some deals that includes breakfast in the deal, it is always separate there (I suppose this is another way to get more money out of the guests...) Breakfast is very good.
Reviewed June 05, 2016

jennifer from United Kingdom
Couples
Twin
Stayed 2 nights in May 2016
beautiful hotel with lovely staff
Stayed for a couple of nights after a week in tokyo. The hotel is incredibly relaxing and the on site onsen makes it really special. There isn't much within walking distance so you're fairly restricted to eating in hotel. Happy hour is a really nice touch.
Reviewed June 04, 2016

CHANG from Taiwan
Families with older children
Twin With Tatami Room
Stayed 2 nights in May 2016
A nice and relaxing hotel
Very comfortable room space and facility, those thoughtful and skillful employees provide excellence services. We definitely will choose here for next visit.
Reviewed June 03, 2016

Geoffrey from United Kingdom
Couples
Twin
Stayed 2 nights in May 2016
So beautiful and relaxing!
We absolutely loved our stay at the Hyatt. It was incredibly relaxing. We made sure to use the onsen twice a day (at least) and we also enjoyed the public onsen (Tenzen). On our first night we ate at the sushi restaurant in the hotel because we had not seen the al a carte menu. It was ok but not amazing and was very expensive. The second night we ordered the wagyu beef from the al a carte menu and had it in our room. The meal was so delicious and the service incredible. They made up the table in the room with full table cloth and everything. It was a very enjoyable experience. Also, the complimentary drinks every evening from 4-7 was great and we drank a fair amount of champagne! The assistant manager of food and beverage was also incredibly helpful as he could see I was looking up things to do on my iPad and he came over and assisted and gave great suggestions. We will certainly be back and will probably stay longer than just two nights.
Reviewed June 01, 2016

Alexander from United States
Couples
Twin
Stayed 1 night in May 2016
Excelent
Excellent
Reviewed May 15, 2016

Shlomo from Israel
Groups
Deluxe Twin
Stayed 1 night in April 2016
So beautiful hotel, huge rooms and great place.
The rooms are HUGE and beautiful !! Very comfortable hotel, great location and great atmosphere. I think the places is a bit pricey, but it is really beautiful. Wish they had some deals that includes breakfast in the deal, it is always separate there (I suppose this is another way to get more money out of the guests...) Breakfast is very good.
Reviewed April 29, 2016

Noor from United Arab Emirates
Groups
Deluxe Twin
Stayed 2 nights in March 2016
Beautiful design
We had a very pleasant stay. Spacious functional rooms, calm lighting throughout hotel. Only public onsen available.
Reviewed March 29, 2016



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