Hyatt Regency Hangzhou

Stay in the heart of Hangzhou
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Excellent
From 313 reviewsSee what guests said
8.5
Hyatt Regency Hangzhou
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Garden Twin
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Lobby
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Interior view
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Interior view
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Location
Exceptional
9.4
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  • Airport transfer

  • 250 meters to public transportation

  • Heart of the City

  • Free Wi-Fi in all rooms

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Room choices
8.5
Excellent
Room comfort & quality
Lake View King
...
  • Lake view
  • 36 m²/388 ft²
  • 2 single beds or 1 double b...
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Regency Suite
...
  • Garden view
  • 36 m²/388 ft²
  • 1 queen bed
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Club Twin Room with Lake View
...
  • 36 m²/388 ft²
  • Bathtub
  • 2 single beds
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Twin Room
...
  • Courtyard view
  • 36 m²/388 ft²
  • 2 single beds
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Garden Twin
...
  • City view
  • 36 m²/388 ft²
  • 2 single beds or 1 double b...
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Lake View Twin Bed
...
  • City view
  • 36 m²/388 ft²
  • 2 single beds or 1 king bed
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Club 2 Twin Lake View
...
  • Lake view
  • 36 m²/388 ft²
  • 2 semi double beds
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1 King Bed
...
  • City view
  • 36 m²/388 ft²
  • 1 queen bed
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Garden View King
...
  • Garden view
  • 36 m²/388 ft²
  • 2 single beds or 1 double b...
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Club King Lake View
...
  • 36 m²/388 ft²
  • Non-smoking
  • 1 king bed
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More about Hyatt Regency Hangzhou

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What's nearby

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Guest policies

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Some helpful facts

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Announcements

Various parts of the property will be undergoing renovation from March 1, 2018 to September 30, 2018. There will be some areas affected by the noise during this time.

Real reviews from real guests

Agoda Reviews (313)Booking.com Reviews (377)
8.5
Excellent
Filter by guest type:
Cleanliness8.7
Facilities8.7
Location9.4
Room comfort and quality8.5
Service8.5
Value for money7.8
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8.8
Xiang from China
Group
Twin Room
Stayed 1 night in January 2018
Excellent”
we paid extra fee to upgrade to the executive lounge including afternoon tea and breakfast , the staff stated we can have breakfast on either 1st or 8th floor , however the next morning , we got to the buffet on 1st floor , the waitress set us a table then we took the food and sat down when we started to eat , someone kicked us out informing we need to move back to 8th floor .how horrible and unprofessional ! I can not tolerate the attitude and the way he handled the issue , on top of that , everything was perfect .
Reviewed January 15, 2018
9.6
Le from Singapore
Couple
Lake View Twin Bed
Stayed 1 night in January 2018
Nice location”
just right beside the west lake. Choose the lake view room at high floor, you will get a fantastic view. Within 2 minutes walking distance there is a big shopping mall and a lot of eateries.
Reviewed January 05, 2018
8.0
Li from Malaysia
Solo traveler
1 King Bed
Stayed 1 night in December 2017
Very good”
I like the fact that Xihu lake i just at the hotel's doorstep.
Reviewed January 03, 2018
10.0
ng from Singapore
Couple
1 King Bed
Stayed 1 night in October 2017
Great location ”
Got a surprise from Hyatt Hotel, they gave us a bottle of champagne n fruits as a surprise gift for our anniversary. So sweet of them. Hotel is just infront of West lake n many shopping areas jus nearby. Room is Big n clean. 5 mins walk to e metro. Will stay here again for sure.
Reviewed October 22, 2017
7.2
Kevin from Singapore
Couple
Lake View Twin Bed
Stayed 2 nights in September 2017
Great Location ”
The hotel is situated in a prime location and is accessible to nearby malls and the famous West Lake. However, the staff seem to have problems hailing a cab for you when the crowds and the traffic build up. So, be prepared in case if you are planning to venture further out in a cab, during the peak period.
Reviewed September 06, 2017
7.6
Michelle from Hong Kong
Solo traveler
1 King Bed
Stayed 2 nights in June 2017
Convenient ”
The hotel is very closed to West Lake and the piers of the sightseeing ferry which makes it incredibly convenient for visitors. Walking distance to popular local restaurants and it is a typical Hyatt you'd expect for.
Reviewed July 10, 2017
8.0
See from Malaysia
Couple
Twin Room
Stayed 2 nights in March 2017
Next to the lake”
back again because it is near the lake
Reviewed May 24, 2017
8.4
Crystal from Singapore
Group
Club Twin Room with Lake View
Stayed 1 night in March 2016
Good location”
The hotel is clean and good. Location is excellent. =)
Reviewed December 29, 2016
9.2
Sylvia from Singapore
Couple
Garden Twin
Stayed 1 night in December 2016
Excellent location, great hotel”
Though cost alittle more compared to the other hotels around the Westlake, this hotel was by far the best in terms of location. It provides a view of the Westlake and a stone throw away to get onto a golf cart that brings you around the westlake for 40yuan and around some of the tourist spots around the lake. Very comfortable beddings and all to give you a good night rest.
Reviewed December 19, 2016
9.6
Vivian from United States
Solo traveler
Twin Room
Stayed 1 night in November 2016
Wonderful experice”
I stayed in this hotel when it first open 12 years ago, I had wonderful experience. It's right at he lakeside and walking distance to restaurants and shopping center. Also I is the perfect location for watch the light show. As I wanted to visit Hang Zhou again, I wanted to stay at this one again, Everything is the same as before. The breakfast is great and staffs are very friendly. Nice place to stay for vacation. Highly recommended.
Reviewed November 18, 2016
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