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Hyatt Regency Houston/Galleria
Hyatt Regency Houston/Galleria
Hyatt Regency Houston/Galleria
Hyatt Regency Houston/Galleria
Hyatt Regency Houston/Galleria
Hyatt Regency Houston/Galleria
Hyatt Regency Houston/Galleria

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8.5

Excellent

1,057 reviews

1,057 reviews

Housekeeping4

I enjoyed my stay at the Hyatt Regency Houston/Galleria.

Jaclyn
- Jul 2, 2021
See map

8.9

Excellent

Location rating score

Excellent location
Popular neighborhood
Exceptional for walking
Parking
Available
Walkable places
Shop1990

240 m

The Galleria

440 m

Peter Lik Gallery

440 m

Hanson Galleries

450 m

A.D. Players

470 m

Popular landmarks
Water Wall

620 m

The Menil Collection

6.7 km

Museum of Fine Arts, Houston

7.6 km

The Houston Museum of Natural Science

7.7 km

Houston Zoo

7.8 km

Closest landmarks
Williams Tower

570 m

Water Wall

620 m

Cacao & Cardamon Chocolatiers

630 m

Off The Wall Gallery

630 m

Galleria

930 m

Hyatt Regency Houston/Galleria

2626 Sage Road, Westchase, Houston (TX), United States, 77056 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Westchase part of Houston (TX), this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Space Center Houston. Rated with 4 stars, this high-quality property provides guests with access to restaurant, fitness center and indoor pool on-site.

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Highlights

Located in heart of Houston (TX)

Check-in [24-hour]

440 meters to The Galleria

Free Wi-Fi in all rooms!

Air conditioning

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "Due to the Coronavirus (COVID-19) situation, certain public facilities and areas may be closed in accordance with government directives. Please contact the property for more information."

Facilities

Front desk [24-hour]

Valet parking

Shuttle service

Free Wi-Fi in all rooms!

Fitness center

Swimming pool [outdoor]

Check-in/out [express]

Luggage storage

This property is in high demand!

22 travelers have booked today.

Value for money7.7
Location rating8.9
Nearest airportWilliam P. Hobby Airport (HOU)
Distance to airport20.5 km

Rooms available at Hyatt Regency Houston/Galleria

2 Queen Club Access
...
  • Room size: 32 m²/344 ft²
  • Non-smoking
  • 2 queen beds
Enter dates to see prices
1 King Club Access
...
  • Room size: 32 m²/344 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Regency Executive Suite
...
  • Room size: 83 m²/893 ft²
  • City view
  • 1 king bed
Enter dates to see prices
1 King Bed
...
  • Room size: 32 m²/344 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Regency Suite King
...
  • Room size: 58 m²/624 ft²
  • City view
  • 1 king bed
Enter dates to see prices
2 Queen Beds
...
  • Room size: 32 m²/344 ft²
  • Non-smoking
  • 2 queen beds
Enter dates to see prices
1 King Deluxe
...
  • Room size: 40 m²/431 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
1 King ADA with Tub
...
  • Room size: 32 m²/344 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Queen Room with Two Queen Beds and Roll-In Shower
...
  • Room size: 33 m²/355 ft²
  • Bathtub
  • 2 queen beds
Enter dates to see prices
2 Queen ADA with Tub
...
  • Room size: 32 m²/344 ft²
  • Bathtub
  • 2 queen beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Hyatt Regency Houston/Galleria?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hyatt Regency Houston/Galleria?

For those who wish to drive their own cars, Hyatt Regency Houston/Galleria has a car park right on site for maximum convenience. Parking is available for a fee of 34.64 USD per day. Parking options include a full-service valet for total ease.

Is breakfast offered at Hyatt Regency Houston/Galleria?

Wake up to a great buffet breakfast at Hyatt Regency Houston/Galleria.

What are my dining options at Hyatt Regency Houston/Galleria?

Hyatt Regency Houston/Galleria features an on-site restaurant for your dining convenience.

What is the smoking policy at Hyatt Regency Houston/Galleria?

Hyatt Regency Houston/Galleria does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby Hyatt Regency Houston/Galleria?

Hyatt Regency Houston/Galleria’s neighborhood is Westchase which includes popular restaurants such as Urban Star Bar, The Burger Palace and Tango & Malbec.

What popular shopping places are close to Hyatt Regency Houston/Galleria?

Located in the Westchase area, Hyatt Regency Houston/Galleria is close to great shopping choices like The Galleria, Memorial City Mall and Shop1990.

What are popular attractions near Hyatt Regency Houston/Galleria?

Hyatt Regency Houston/Galleria is located in Westchase area, which is famous for attractions such as Water Wall, Hanson Galleries and Williams Tower.

What popular natural sightseeing spots are close to Hyatt Regency Houston/Galleria?

Hyatt Regency Houston/Galleria is located within Westchase, which makes it conveniently close to natural sights including Edith L. Moore Nature Sanctuary and Terry Hershey Park.

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Explore the neighborhood

What people love about Hyatt Regency Houston/Galleria

  • 10

    Exceptional

    "I enjoyed my stay at the Hyatt Regency Houston/Galleria."

    Jaclyn

    |

    July 2, 2021

  • 10

    Exceptional

    "I could recommend this hotel to anyone."

    Jaclyn

    |

    July 2, 2021

  • 8.8

    Excellent
    Staff 

    "Valet Staff very friendly and helpful."

    Norma

    |

    December 30, 2020

Overall rating:

8.5

Excellent
1,057 reviews
Cleanliness
8.4
Facilities
7.4
Location
8.9
Read all reviews >
More about Hyatt Regency Houston/Galleria

More about Hyatt Regency Houston/Galleria

Hyatt Regency Houston/Galleria

Take everything available in Houston (TX) with a comfort stay at Hyatt Regency Houston/Galleria.
Hyatt Regency Houston/Galleria offers numerous on-site facilities to satisfy even the most discerning guest. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you plan to arrive by car, you'll appreciate the hotel's available parking, right on-site. The hotel provides front desk services such as concierge service, express check-in or check-out and luggage storage for guests' convenience.
For lazy days and nights, in-room conveniences like room service let you make the most of your room. Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Equipped with handy amenities, guestrooms at Hyatt Regency Houston/Galleria guarantee a comfortable stay for all travelers. Some rooms are equipped with linen service, blackout curtains and air conditioning for your convenience. Some rooms at Hyatt Regency Houston/Galleria include special design features like a separate living room. In-room entertainment such as television and cable TV is provided for guests in some selected rooms.
The hotel also offers a refrigerator and a coffee or tea maker in some rooms for when you feel like it is needed. It's good to know that a hair dryer, toiletries and bathrobes are provided in some guest bathrooms. For sophisticated relaxation, be sure to visit the executive lounge.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Hyatt Regency Houston/Galleria. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. A night in at the hotel's bar can be as fun as a night out with your travel companions.
Guest can choose to have groceries delivered to their room at Hyatt Regency Houston/Galleria, for exceptional convenience and ease of dining.
Recreational facilities at Hyatt Regency Houston/Galleria are designed for escape and relaxation. Start your vacation off right with a dip in the pool. Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility. Pick up something memorable for yourself or those waiting for you back at home, at the souvenir shops.


Around the property

Take advantage of the opportunity to explore Houston (TX) while in the city. The best way to remember your time in Houston (TX) is with a nice gift at The Galleria located about 430 m away. Get fanatical at Minute Maid Park located 10.9 km away. During the season, you can buy tickets to see home games and cheer with the locals.

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Amenities and facilities
Very good
Facilities

7.4

Languages spoken

  • English
  • Spanish

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Swimming pool [indoor]
  • Swimming pool [outdoor]

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Grocery delivery
  • Happy hour
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Heating in public area
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area

For the kids

  • Family room
  • Kids meal

Access

  • Allergy-free rooms
  • Check-in/out [express]
  • Check-in [24-hour]
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Car park [charges apply]
  • Car park [on-site]
  • Car power charging station
  • Shuttle service
  • Valet parking

Available in all rooms

  • Air conditioning
  • Blackout curtains
  • Closet
  • Coffee/tea maker
  • Desk
  • Free bottled water
  • Hair dryer
  • Heating
  • Individual air conditioning
  • In-room safe box
  • Ironing facilities
  • Linens
  • Refrigerator
  • Streaming service like Netflix
  • Telephone
  • Toiletries
  • TV [flat screen]
  • Wi-Fi [free]
Food and dining
Breakfast options
  • American
Restaurants on site

Urban Star Restaurant

  • Cuisine: American
  • Menu: Buffet
Location
2626 Sage Road, Westchase, Houston (TX), United States, 77056
Excellent
Location

8.9

Airports

  • William P. Hobby Airport (HOU)
    20.5 km
  • Sugar Land Regional Airport (SGR)
    21.8 km

Public transportation

  • Dryden/TMC (Northbound)
    7.2 km
  • Dryden/TMC Station
    7.2 km

Hospital or clinic

  • Pearl32
    3.0 km

Shopping

  • The Galleria
    440 m

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • The Galleria
    440 m
  • Water Wall
    620 m
  • The Menil Collection
    6.7 km
  • Museum of Fine Arts, Houston
    7.6 km
  • The Houston Museum of Natural Science
    7.7 km
  • Houston Zoo
    7.8 km
  • Children's Museum of Houston
    8.1 km
  • Downtown Aquarium
    10.1 km
  • Minute Maid Park
    10.9 km
  • Space Center Houston
    41.3 km

Nearby landmarks

  • Shop1990
    240 m
  • Peter Lik Gallery
    440 m
  • The Galleria
    440 m
  • Hanson Galleries
    450 m
  • A.D. Players
    470 m
  • Williams Tower
    570 m
  • Water Wall
    620 m
  • Cacao & Cardamon Chocolatiers
    630 m
  • Off The Wall Gallery
    630 m
  • Galleria
    930 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-17 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The minimum age required to check in is 21 years old. Below 21 needs to be accompanied by 25 years old.
  • A property fee will be collected upon check-in.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

The property

  • Non-smoking rooms/floorsyes
  • Number of bars/lounges1
  • Number of floors14
  • Number of restaurants1
  • Number of rooms 325
  • Year property opened2015

Parking

  • Daily parking fee34.64 USD
Property announcements

Due to the Coronavirus (COVID-19) situation, certain public facilities and areas may be closed in accordance with government directives. Please contact the property for more information.

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.

In response to the Coronavirus (COVID-19), all guests are required to wear a face covering in all public spaces and indoor common areas.

Property bar is now open daily from 5PM to 10PM.

Dear Valued Guest:

Thank you for your continued loyalty to the Hyatt Regency Houston/Galleria. In an effort to maintain the Hyatt standards of quality we are most proud of, we will be renovating our Urban Star Restaurant, Bar, & Marketplace located in our 1st floor Lobby.

During renovation, we expect work will take place from 8am-6pm daily, with possible noise between 9am-5pm.

Throughout this time, Food & Beverage service will be relocated to our Private Dining Room, off the Lobby, where full menu options will continue to be offered as construction takes place.

We apologize in advance for any inconvenience these improvement efforts may cause.

As always, thank you for being our guest. It is our pleasure to serve you.

Reviews of Hyatt Regency Houston/Galleria from real guests

Provided by verified guests of Agoda
8.0
/
10
Very good
Cleanliness8.4
Facilities7.4
Location8.9
Service7.5
Value for money7.7
High score for Houston (TX)
Rating
9+ Exceptional (3)
8-9 Excellent (2)
7-8 Very Good (2)
6-7 Good (0)
<6 Below Expectation (3)
Time of the year
Mar - May (0)
Jun - Aug (1)
Sep - Nov (5)
Dec - Feb (4)
All guests (26)
All room types
All languages

Show reviews that mention 

Showing 10 verified guest comments
9.2
Exceptional
James from United States
Couple
1 King Bed
Stayed 3 nights in January 2020

next to galleria”

Hotel is in a great location, clean and staff are nice. Room was clean and well decorated. Prices are a little high in the bar and restaurant. They are next to Galleria which was very convenient. I would stay there again.

Reviewed March 12, 2020

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Thank you for choosing Hyatt Regency Houston Galleria for your most recent stay. We greatly appreciate your positive feedback and glad that you had a great experience throughout your stay. We look forward to seeing you again in the future!

Responded April 05, 2020
Hyatt Regency Houston/Galleria
8.8
Excellent
Norma from United States
Group
2 Queen Beds
Stayed 2 nights in December 2020

Quick Trip”

Nice Stay. Older facility but maintains Hyatt standards. Staffing low due to covid I presume. Difficult to get a specific need met as a result but sometimes that is life. Valet Staff very friendly and helpful.

Reviewed December 30, 2020

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10.0
Exceptional
MUHAMAD from Malaysia
Business traveler
1 King Deluxe
Stayed 6 nights in September 2019

Everything is perfect!!”

Friendly staff, very clean and very near to The Galleria.

Reviewed October 06, 2019

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Thank you for choosing Hyatt Regency Houston Galleria for your most recent stay. We greatly appreciate you taking your time and leaving a review. We hope that you choose to stay with us again soon. Have a wonderful day!

Responded October 18, 2019
Hyatt Regency Houston/Galleria
6.0
Amy from United States
Family with teens
2 Queen Beds
Stayed 1 night in October 2020

Disappointed”

The hotel is in a great location. The room itself is lacking. It’s clean but the main drapes do not block the strong outside hotel and city lights. It was awful. The bathroom was very small and the shower pressure was nothing more than a drip. Also, get a shower door the curtain was yucky and did not keep water in.

Reviewed November 01, 2020

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8.0
Excellent
youngchang from South Korea
Business traveler
2 Queen Beds
Stayed 3 nights in November 2018

Great location ”

Great location and clean room

Reviewed December 04, 2018

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Hi YoungChang, Thank you for sharing your experience at our property! We're glad to know you had a good time, and we look forward to welcoming you on your return!

Responded January 31, 2019
Hyatt Regency Houston/Galleria
7.2
Very good
yihui from China
Couple
1 King Bed
Stayed 3 nights in November 2018

Biggest problem - no INTERNET”

Location is the best.

Reviewed November 18, 2018

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Hi Yihui, Thanks for your feedback! We're glad you enjoyed your stay. We also would like to apologize due to internet connectivity, as we experienced technical issues. We hope to welcome you back!

Responded January 31, 2019
Hyatt Regency Houston/Galleria
2.0
Danting from United States
Group
2 Queen Beds
Stayed 1 night in January 2022

Acceptable”

It was double charged. The staff have a bad manner through the phone.

Reviewed January 22, 2022

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10.0
Exceptional
Jaclyn from United States
Couple
1 King Bed
Stayed 1 night in September 2020

Exceptional”

I enjoyed my stay at the Hyatt Regency Houston/Galleria. I could recommend this hotel to anyone.

Reviewed July 03, 2021

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8.4
Excellent
Eduardo from Mexico
Couple
1 King Bed
Stayed 3 nights in January 2019

Mejora en servicio ”

Hola, La verdad es que es un gran hotel, la ubicación es de 10, pero desgraciadamente tuvimos un mal trato por una de las gerentes en Turno Sam Martinez, quien fue descortes con el trato, afortunadamente sus compañeras del turno siguiente nos dieron solución y el trato fue excelente. Joanna es una gran Host! Gracias

Reviewed January 31, 2019

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Hola eduardo ¡Gracias por proporcionarnos sus comentarios! Me disculpo por la forma en que se sintió respecto a cómo se manejó su situación. Compartiré sus comentarios con nuestro equipo de liderazgo para la mejora continua. Si nos da la oportunidad de recuperar su confianza, puedo asegurarle que haremos todo lo posible para brindarle la excelente experiencia de hotel que tantos de nuestros huéspedes han apreciado.

Responded February 01, 2019
Hyatt Regency Houston/Galleria
2.0
Suyeun
Solo traveler
1 King Bed
Stayed 2 nights in July 2019

진짜 마지막 투숙지인 이곳 황당하다. 분명 온라인으로 2박을 결제”

결제했으나 체크인시 프로트직원이 카드를달라고하고는 내가결제한 2박 보다더많은 400불을 단한마디 설명도 없이 결제했으며. 제멋대로 주차비를 차감하구 아직 까지 환불을안해주고있다. 너무황당하구 미국여행중 이런호텔은 보다보다처음본다. 이곳에 투숙하기전 꼭 이점을 체크하라

Reviewed August 08, 2019

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We are extremely embarrassed that your experience was not up to Hyatt standards. I have shared your feedback with the appropriate departments and will use this as a training tool to improve our service. We hope to welcome you back very soon

Responded October 18, 2019
Hyatt Regency Houston/Galleria
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