Hyatt Regency Jeju
Club View Twin - Room plan Hyatt Regency Jeju
Kid’s club Hyatt Regency Jeju
Lobby Hyatt Regency Jeju
See all 64 photos
Removed from saved list
8.2
Excellent
/10
(481 reviews)See what guests said
See map
8.7
Excellent
Location rating score
Excellent location - Inside city center
Parking
FREE
  • Hyatt Hotel Casino100 m
  • Jungmun Beach430 m
  • Jeju Shilla Hotel Casino570 m
  • Jungmun Golf Club600 m
  • Jeju Jungmun Resort770 m
  • Sound Island Museum960 m
  • Ripley's Believe It or Not! Museum1.01 km
  • Pacific Land1.06 km
  • Teddy Bear Museum1.18 km
  • Alive Museum1.2 km
  • Free Wi-Fi

    Hyatt Regency Jeju

    114,Jongmoongwangwang-ro 72 beon-gil,Seogwipo-si, Jungmun, Jeju Island, South Korea, - See map
    "The location is convenient from the airport, there is a direct bus that brings you there."
    Felicia - December 17, 2018
    Excellent service
    8.4 rating for service
    Excellent comfort
    8.3 room quality and comfort
    • Airport transfer

    • 120 meters to the beach

    • Currency exchange

    • Free Wi-Fi in all rooms!

    • Hot tub

    This property is in high demand!

    Booked 21 times

    Property ranking|Compared to 2,717 Jeju Island properties
    See all rankings
    Location score
    8.7/10
    Room comfort score
    8.3/10
    Review score - United States
    7.4/10
    Service score
    8.4/10
    Better than
    97
    %
    of Jeju Island properties
    Better than
    97
    %
    of Jeju Island properties
    Better than
    96
    %
    of Jeju Island properties
    Better than
    92
    %
    of Jeju Island properties
    Value for money7.8
    Distance to city center36 km
    Location rating8.7
    Nearest airportJeju International Airport (CJU)
    Distance to airport30.3 km

    Rooms available at Hyatt Regency Jeju

    8.3
    Excellent
    Room comfort & quality
    2 Twin Beds
    2 Twin Beds
    ...
    • Room size: 36 m²/388 ft²
    • Mountain view
    • 2 single beds
    Enter dates to see prices
    Club View Room
    Club View Room
    ...
    • Room size: 36 m²/388 ft²
    • Mountain view
    • 1 double bed
    Enter dates to see prices
    Club Ocean View King
    Club Ocean View King
    ...
    • Room size: 36 m²/388 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Club Deluxe King Room
    Club Deluxe King Room
    ...
    • Room size: 60 m²/646 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    1 King Deluxe
    1 King Deluxe
    ...
    • Room size: 36 m²/388 ft²
    • Mountain view
    • 1 double bed
    Enter dates to see prices
    Club Twin
    Club Twin
    ...
    • Room size: 36 m²/388 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    1 Queen Bed and 1 Single Bed with Oceanview and Club Access
    1 Queen Bed and 1 Single Bed with Oceanview and Club Access
    ...
    • Room size: 36 m²/388 ft²
    • Balcony/terrace
    • 1 queen bed
    Enter dates to see prices
    Ocean View Deluxe
    Ocean View Deluxe
    ...
    • Room size: 36 m²/388 ft²
    • Ocean view
    • 1 queen bed
    Enter dates to see prices
    Club King
    Club King
    ...
    • Room size: 40 m²/431 ft²
    • Mountain view
    • 1 king bed
    Enter dates to see prices
    Regency Suite
    Regency Suite
    ...
    • Room size: 67 m²/721 ft²
    • Mountain view
    • 1 king bed
    Enter dates to see prices

    What people love about Hyatt Regency Jeju

    • 8.8
      Excellent
      Staff 

      "Staff were attentive and friendly."

      Jeffrey

      |

      November 24, 2018

    • 6.4
      Good
      Location

      "the location was excellent."

      Josephine

      |

      October 13, 2018

    • 8.8
      Excellent

      "Will definitely book here again."

      Jeffrey

      |

      November 24, 2018

    Up to 30% off with Agoda Insider Deals!

    Prices drop the moment you sign in!

    Sign in now
    More about Hyatt Regency Jeju

    More about Hyatt Regency Jeju

    8.8
    Excellent

    "Location of hotel is a great plus point."

    Jeffrey

    |

    November 24, 2018

    An overview

    Show less

    What they offer

    6.4
    Good
    Staff 

    "staff were courteous and efficient;"

    Josephine

    |

    October 13, 2018

    Read more reviews
    Show less

    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

    Show less

    Some helpful facts

    Show less

    Announcements

    The use of the spa, fitness center, and indoor pool will be limited on the third Monday of every month due to regular maintenance.
    Hyatt Regency Jeju will no longer be a Hyatt-branded property from September 1, 2019.

    Reviews of Hyatt Regency Jeju from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (481)Booking.com Reviews (1114)
    8.2
    /
    10
    Cleanliness8.0
    Facilities7.8
    Location8.7
    Room comfort and quality8.3
    Service8.4
    Value for money7.8
    Rating
    9+ Exceptional (124)
    8-9 Excellent (84)
    7-8 Very Good (67)
    6-7 Good (28)
    <6 Below Expectation (49)
    Time of the year
    Mar - May (94)
    Jun - Aug (90)
    Sep - Nov (81)
    Dec - Feb (87)
    All guests (481)
    All room types
    All languages

    Show reviews that mention 

    Showing 352 verified guest comments
    12345
    9.6
    Exceptional
    Usanee from Thailand
    Family with teens
    Queen Room
    Stayed 4 nights in April 2019

    All Good only one strange thing happened”

    We stayed 4 nights in 2 rooms. Something strange happened in my room 619. The lights & TV turn on automatically at night. 1 st night was ok. The 2 nd night, 2 times happened. The 3rd night 4 times happened. We really did not under stand then asked the staff before 4th night, he looked frightened. Anyway, the 4th night we could sleep peacfully, lights & Tv did not turn on themselves.

    Reviewed April 17, 2019
    10.0
    Exceptional
    suhyang from South Korea
    Couple
    King Room
    Stayed 1 night in March 2019

    Perfact”

    - i like this hotel than another hotels near joongmoon area. Why they have secret beach near hotel. Its so Fantastic place. - hotel staffs are very kind. Especially resturant foods are so good everytime. Hotel resturant is better than another outside resturants. (Quality and tasty and price are perfact). But at a bar. Need to some specific things. If bar system is good. Many guests can visit more even winter season.

    Reviewed March 07, 2019
    5.6
    Karen from Australia
    Couple
    Ocean View King
    Stayed 5 nights in July 2019

    Nice outdoor space, rooms were unacceptable ”

    Pool area was lovely, staff were efficient and friendly. Downside were the rooms. Threadbare carpet, furniture that had certainly seen better days, we had sheets that had holes that had been repaired, bathroom had broken tiles, inaffective plumbing. And breakfast was 35,000 won if not included in the room price, I realise you pay more but that was a rip off. Was certainly not 5 star

    Reviewed July 14, 2019
    8.4
    Excellent
    SEUNG from South Korea
    Group
    Queen Room
    Stayed 1 night in June 2019

    Nice hotel in a Beatiful location”

    Me and my friends were 100% satisfied for this staying. Swimming pool was especially good and the view from the terrace was nice enough even tho it was the mountain view. Very clean the shower and toilet in swimming pool.

    Reviewed June 24, 2019
    10.0
    Exceptional
    Felicia from Singapore
    Family with teens
    Ocean View King
    Stayed 3 nights in September 2018

    First and Best time in Jeju”

    The location is convenient from the airport, there is a direct bus that brings you there. It takes about an hour to get there from the airport. Staff are well versed in English and are efficient at communicating to attend to your needs. Their concierge services were something I have never experienced anywhere else. They have a menu of the restaurants around the area. And once you've picked something you like, they will call the restaurant for you and tell you that if you spend over a certain amount there, they will send a car to pick you up from your hotel and drop you back off. Do note that not all restaurants offer that, I will recommend asking the hotel staff for their recommendation. And it is definitely more convenient if you're travelling as a big group. There is a convenience store that's about 10 mins walk out. We left some items at the hotel before heading to Seoul and they couriered the items over to our Hotel in Seoul without charging us. Beach 3 mins away.

    Reviewed December 17, 2018
    9.7
    Exceptional
    toh from Singapore
    Couple
    King Room
    Stayed 2 nights in May 2015

    fantastic n marvellous hotel”

    seaview room; staff polite n helpful; got casinos

    strongly recommended to stay on! got casinos n staff polite n helpful..free vouchers for new members..free wifi..room clean n comfortable w balcony n facing sea! so relax n enjoyed holidays..abit hot weather but coool wind

    Reviewed May 26, 2015
    9.0
    Exceptional
    Amanda from United States
    Solo traveler
    King Room
    Stayed 1 night in March 2014

    Very good albeit expensive experience”

    beauty staff size

    I stayed at this hotel as a treat to myself for my birthday. I had never stayed at a luxury hotel like this and I loved it. The room was great; beautiful and clean. The staff speak English quite well and everyone was very friendly. If I ever have the budget, I would stay here again in a heartbeat. Plus, I loved seeing the chapel from one of my favorite Korean dramas.

    Reviewed March 10, 2014
    9.7
    Exceptional
    HYUNJIN from South Korea
    Family with teens
    Ocean View Queen Bed
    Stayed 2 nights in April 2012

    such a nice view it was”

    very clean and staffs are really kind for us. The garden is wonderful if the weather is good.

    it was my famlly's trip and all of us are satisfied for this hotel. we arrived at 12am so we are too tried and quite worried because that was too late, but staffs kindlly helf us and very wellcome. i would like to go again when i go to jeju island again.

    Reviewed May 07, 2012
    8.7
    Excellent
    Sumanto from Indonesia
    Business traveler
    Ocean View Queen Bed
    Stayed 1 night in March 2011

    Lovely hotel by the beach. Nice view from the room”

    Quiet setting, nice to rest

    I spent 2 nights in this Hotel while visiting Jeju for the first time. Location wise, the hotel is situated right by the beach, in Jungmun resort, which is a nice and secluded area, good for a relaxing vacation. View from balcony of the hotel is very nice. there are good restaurants nearby, although you may have to take a taxi to go there. There is also a small casino in the hotel. During my visit, the casino was very quiet. (I checked two other Casinos in the neighbouring hotels, The Shilla and Lotte. Both were also quiet). Hotel room is clean and nicely decorated. I would go back to this hotel in my next visit.

    Reviewed March 19, 2011
    2.0
    Ines from Indonesia
    Group
    King Room
    Stayed 2 nights in April 2018

    Terrible Customer Service Very Deceiving. ”

    Dont ever stay here! We accidentally booked this place but we found out it was the wrong location in Jeju island. Upon realising, we immediately called Agoda to cancel our booking (within a couple of hours of the booking). The hotel send an email (black and white proof) that they are willing to cancel 1 night and refund the other night. After giving them (Agoda) all of our credit card details and waited. They sent us email saying that the hotel doesnt wanna refund us anymore. What the? They just changed their mind and refused to give us a refund WHICH THEY PROMISED! Very unprofessional for such a big well known company. Will never stay at any HYATT hotel again and neither should anyone. TERRIBLE!!

    Reviewed April 25, 2018
    6.4
    Good
    Lambert from South Korea
    Couple
    1 King Deluxe
    Stayed 1 night in March 2018

    Good”

    The location is great and the sea view wonderful. Quality of service was very basic and not up to Hyatt standards or a 5 stars hotel in my opinion. Rooms and facilities are obviously old and would need a good refreshment. There was holes in the bed sheets and on the bathrobe. Great breakfast, although no fresh tangerine juice which was really disappointing considering that is the island specialty!

    Reviewed March 05, 2018
    6.0
    Scott from United States
    Couple
    Queen Room
    Stayed 5 nights in May 2017

    Above average”

    First, something positive. The hotel gardens are nice and most staff were very helpful and courteous. Now that is out of the way, the hotel had a lot of negative points. Worst among them, from my point of view, was the restaurant which doubled as a cafe with no differentiation. The food prices were outrageous. Roughly $25 for a burger or club sandwich (among the cheapest things on the menu) and the prices go up from there. Menu choices left much to be desired as well, for those seeking to keep meal cost for two at a reasonable $50 or less per meal. After having the eggs benedict for breakfast two days in a row (again, trying to keep our food costs relatively low), I decided to switch it up for something new and ordered the "fresh bakery" set. This amounted to an $11 meager basket of four pieces of regular toast and a couple "fresh" pastries directly from the Sesco truck. I understand that Hyatt fancies itself a higher-end hotel, but I resented being taken to the cleaners during meal time (the other hotel restaurant was closed for renovations, but I have no reason to believe that it would have been any more reasonably priced). The hotel itself is rather old and the structure is clearly not well maintained, although the gardens are. The electric car recharging port was out of order for example, and wood decking is rotting (although freshly stained according to the Korean technique of covering up something bad with a fresh coat of superficial covering). Several facilities were closed while we were there including the outdoor pool, an outdoor restaurant (unclear if that was seasonal or simply no longer operating), and the second restaurant as mentioned earlier. The "business center" could more accurately be described as a business closet, having only one computer in a 1x1 meter space tucked away in a remote corner of the lobby (printing was free, however, which was a plus). The gym was nice, and the spa seemed clean. Our room smelled of mold, the hotel

    Reviewed May 20, 2017
    8.0
    Excellent
    Gabriela from Switzerland
    Business traveler
    Ocean View King
    Stayed 3 nights in March 2017

    Very kind staff, excellent management, tired rooms in need of renovation”

    +fantastic view +good food + very nice staff + excellent customer service and hotel top management - rooms in dire need of renovation - very, very hard beds When I informed management about my issue, they did their utmost to try to make the bed more comfortable. Even offered me a massage since I had a massive back ache. Interactions with the General Director of the hotel were fantastic. Real wow effect. I believe they are aware about the infrastructure issue and said they are in the course of renovating rooms... seems the Korean rooms are all done (didn't get one of those as they were all taken).

    Reviewed March 29, 2017
    8.7
    Excellent
    poh from Singapore
    Couple
    King Room
    Stayed 2 nights in February 2015

    romantic”

    casino, staffs, helpfulness

    this place is romantic. near to beach with a wonderful view. not noisy compare to those in town. hotel's lobby are big and stunning! rooms are great/comfortable with nice toilet. big balcony. staffs there are wonderful. 80% of them speak English. nothing much at around the hotel. but if u are able to walk 15mins, you can get to 7-11 and fastfood. casino at level 1. own by genting. not a big place but good enough. ask the hotel to get a taxi for you for any place you wish to go. they are indeed very helpful.

    Reviewed February 25, 2015
    8.0
    Excellent
    Jern from Malaysia
    Family with young children
    2 Twin Beds
    Stayed 2 nights in December 2014

    Good as a weekend resort”

    Comfort, friendly staff, in-room service

    Friendly staff and in-room service made up for a not-so-ideal location. If you like to be away from the action, this is the place for you. However if you intend to go around Jeju a lot, be prepared to do quite a bit of travelling

    Reviewed December 13, 2014
    9.0
    Exceptional
    Wai from United States
    Couple
    King Room
    Stayed 3 nights in April 2014

    Nice accommodation”

    great service, beautiful location, nice hotel

    They have a few wonderful English-speaking concierges who helped us to find the bus to hallasan and showed us where to eat. One of them came when we needed some help with tv technical issues so that was really nice since the technician didn't speak any English. It was fun to be in a hotel where Boys Over Flowers kdrama filmed! :) The location is close to a couple of the trails on the island so that was really fun to walk one of them. It's not very close to more authentic restaurants but we enjoy walking so walked to some other restaurants nearby. The hotel was clean and in a beautiful location. I would definitely go back.

    Reviewed November 23, 2014
    7.7
    Very good
    Elizabeth from United Kingdom
    Solo traveler
    King Room
    Stayed 1 night in August 2014

    Pleasant stay if a little dated”

    Reception area, swimming pool, ocean view

    I really enjoyed my night at the Hyatt. The room would have been classy 15 years ago and needs updating. From the missing grout around the tub and the mold stains on the bathroom ceilings, to the TV cabinet with doors that no longer close. But the staff were fantastic, the lobby is an amazing place to sit and chill even if the coffee is stupidly expensive and not the best quality. The jacuzzi and pool are a great place to hang out and the free upgrade to an ocean view was superb. Even if it is not a new modern 5 star it is a classic 5 star and enjoyed my stay.

    Reviewed September 01, 2014
    8.7
    Excellent
    LEUNG from Hong Kong
    Family with young children
    Ocean View King
    Stayed 3 nights in May 2014

    relax, comfortable ”

    view, good breakfast, big room

    This is very nice when we are over there. The room is big and the seaview is good. The WIFI speed is fast. There is a bus stop for this hotel from aiport so this is very convenient to find it even you do not know Korean. The hotel is near to beach, we have fun here.

    Reviewed May 19, 2014
    8.3
    Excellent
    Du from South Korea
    Couple
    King Room
    Stayed 1 night in May 2014

    Perfectly located by the ocean!!!”

    Location, View and Swimming pool

    The hote itself is a bit old-fashioned but the location and the facilities of the hotel made up for it's weakness compared to other ones around that area!!! The view from outdoor swimming pool was gorgeous and it would've been better if the weather was warmer so I was able to dive into the pool!!! Breakfast buffet was not the best but was still a good mix of western and asian food!!! Overall, it was a great stay and I'll definitely stay at this hotel when I travel Jeju again!!!

    Reviewed May 08, 2014
    8.3
    Excellent
    CHI from Hong Kong
    Family with young children
    King Room
    Stayed 4 nights in February 2014

    Comfortable environment, good services”

    Spacious room, friendly staff services and good breakfast buffet

    It is a happy expereIence as a whole. As a family tour including old parents and kids, enjoying a wide variety of breakfast buffet is crucial. The food is good and staffs as a whole are polite and attentive. During my stay, one of your staffs who is a Chinese native working in consiege. He is very helpful and cheerful. Appreciated his caring services.

    Reviewed February 12, 2014
    12345
    This is a popular property. Don't miss out!

    Back to search results

    Back to room choices

    |

    Dismiss

    Hyatt Regency Jeju
    |Excellent 8.2
    ×
    Check in. Step out.
    Experiences on Agoda. Because your room is just the beginning.

    • Excellent location
    • Cheonjeyeon Falls