8.2

Excellent
/10
(608 reviews)See what guests said
Breakfast6
View5
Housekeeping4
See map

8.1

Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Boudhanath Stupa 550 m
Pashupatinath Temple 1.5 km
The Crematoria 1.5 km
Kopan Monastery 2.4 km
Garden of Dreams 4.2 km
Kumari Chowk 4.2 km
Thamel 4.4 km
Kathmandu Durbar Square 5.2 km
Hanuman Dhoka 5.2 km
Swayambhunath Temple 6.5 km
Nearby landmarks
Aashutosh Dangal view point 80 m
Hell’s Marijuana shop 100 m
Hyatt Grasslands 210 m
Shrestha Store 290 m
Nilgiri Dental (p)Ltd 370 m
Aarya Chaitya Inn 410 m
Samaj Dental Hospital 440 m
Shechan Clinic & Hospice 450 m
Access passage to Bodnath Stupa 470 m
Access passage (stairs) to Stupa 470 m
Hyatt Regency Kathmandu

"My third time staying here, can’t recommend it enough."

Russell - March 10, 2020
1 King Bed - Bedroom Hyatt Regency Kathmandu
Lobby Hyatt Regency Kathmandu
Lobby Hyatt Regency Kathmandu
See all 60 photos
Removed from saved list
Free Wi-Fi

Hyatt Regency Kathmandu

Po Box 9609 Taragaon Boudha, Near Pasang Lhamu Statue , Baudha Jorpati, Kathmandu, Nepal, 977 - See map
Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Close to Boudhanath Stupa
Within 550 m of property
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Hot tub

  • Sauna

Your dates are popular among travelersUsers are booking a place in Kathmandu every 36 minutes on Agoda.com
Value for money7.8
Distance to city center6 km
Location rating8.1
Nearest airportTribhuvan International Airport (KTM)
Distance to airport2.7 km

Rooms available at Hyatt Regency Kathmandu

Excellent
Room comfort & quality
8.2
Regency Suite King
...
  • Non-smoking
  • Shower and bathtub
  • 1 king bed
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2 Twin Stupa View
...
  • Room size: 36 m²/388 ft²
  • Non-smoking
  • 2 single beds
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1 King Stupa View
...
  • Room size: 36 m²/388 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Club 1 King
...
  • Non-smoking
  • Shower and bathtub
  • 1 king bed
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1 King Bed
...
  • Non-smoking
  • Shower and bathtub
  • 1 king bed
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Club Deluxe King
...
  • Non-smoking
  • Shower and bathtub
  • 1 king bed
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Club Twin
...
  • Non-smoking
  • Shower and bathtub
  • 2 double beds
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2 Twin Beds
...
  • Non-smoking
  • Shower and bathtub
  • 2 double beds
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Stupa View
...
  • Room size: 36 m²/388 ft²
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Club Room
...
  • Room size: 36 m²/388 ft²
  • 1 king bed or 2 single beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Hyatt Regency Kathmandu?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hyatt Regency Kathmandu?

Hyatt Regency Kathmandu is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 9 NPR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Hyatt Regency Kathmandu also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Hyatt Regency Kathmandu has a car park right on site for maximum convenience. Parking is free for guests. If you're looking for an easy way to get around Kathmandu with private transportation, the hotel can arrange car rental for you.

Is breakfast offered at Hyatt Regency Kathmandu?

Start your mornings right, with the continental and buffet breakfast options offered at Hyatt Regency Kathmandu. Adults can enjoy breakfast offered with an additional charge of 1445 NPR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Hyatt Regency Kathmandu?

Hyatt Regency Kathmandu features 2 on-site restaurants for your dining convenience.

What is the smoking policy at Hyatt Regency Kathmandu?

Hyatt Regency Kathmandu does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby Hyatt Regency Kathmandu?

Hyatt Regency Kathmandu is located in Baudha Jorpati, famous for good restaurants such as Rox Restaurant, G Cafe and District 76 Lounge & Bar.

What popular shopping places are close to Hyatt Regency Kathmandu?

Hyatt Regency Kathmandu is located in Baudha Jorpati area which features shopping places such as Zambala Thanka Treasure.

What are popular attractions near Hyatt Regency Kathmandu?

Hyatt Regency Kathmandu’s location in the Baudha Jorpati neighborhood makes it close to famous attractions including Boudhanath Stupa, Kopan Monastery and Pullahari Monastery.

What popular natural sightseeing spots are close to Hyatt Regency Kathmandu?

Hyatt Regency Kathmandu is located in the Baudha Jorpati area, which is famous for natural sightseeing destinations such as Hell’s Marijuana shop, Hyatt Grasslands and Grass land.

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Explore the neighborhood

What people love about Hyatt Regency Kathmandu

  • 8.4

    Excellent
    Breakfast

    "Super nice breakfast and well designed walk track"

    Mei

    |

    March 25, 2018

  • 10.0

    Exceptional

    "Particularlly swimmimg pool is fantastic."

    Yoo

    |

    September 23, 2018

  • 8.8

    Excellent

    "Room was comfortable, everything worked."

    NF

    |

    October 18, 2018

Property ranking|Compared to 954 Kathmandu properties
See all rankings
Room comfort score
8.2/10
Cleanliness score
8.4/10
Service score
8.5/10
Value for money score
7.8/10
Better than
96
%
of Kathmandu properties
Better than
92
%
of Kathmandu properties
Better than
89
%
of Kathmandu properties
Better than
85
%
of Kathmandu properties
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Overall rating:

8.2

Excellent
331 reviews
Cleanliness
8.4
Facilities
8.4
Location
8.1
Read all reviews >
What travelers say they love:
Staff was so helpful and friendly, specially Laxman
LION from Bangladesh
Business traveler
More about Hyatt Regency Kathmandu

More about Hyatt Regency Kathmandu

For travelers who want to take in the sights and sounds of Kathmandu, Hyatt Regency Kathmandu is the perfect choice. Only 4 km away, this 5-star hotel can be easily accessed from the airport. No less exceptional is the hotel's easy access to the city's myriad attractions and landmarks, such as Boudhanath Stupa, Medicare National Hospital & Research Center, Dhum Varahi Shrine.

Hyatt Hotels is renowned for its quality services and friendly staff, and Hyatt Regency Kathmandu lives up to expectations. This hotel offers numerous on-site facilities to satisfy even the most discerning guest.

All guest accommodations feature thoughtful amenities to ensure an unparalleled sense of comfort. The hotel offers many unique recreational opportunities such as hot tub, fitness center, sauna, golf course (within 3 km), outdoor pool. Discover an engaging blend of professional service and a wide array of features at Hyatt Regency Kathmandu.

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Most talked about facilities

Breakfast

15 mentions

Food & Dining

14 mentions

Swimming Pool

11 mentions

Internet

8 mentions

What they offer

8.8

Excellent

"The hotel grounds was great, with paths for walks."

NF

|

October 18, 2018

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

American
Continental
Buffet

Restaurants on site

The Cafe
Cuisine:International
Menu:Buffet, A-la-carte
Rox Restaurant
Cuisine:International, Italian
Menu:Buffet
The Lounge
Cuisine:International
Menu:Buffet

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of Hyatt Regency Kathmandu from real guests

Provided by verified guests of Agoda
8.2
/
10
Cleanliness8.4
Facilities8.4
Location8.1
Room comfort and quality8.2
Service8.5
Value for money7.8
High score for Kathmandu
Rating
9+ Exceptional (78)
8-9 Excellent (57)
7-8 Very Good (56)
6-7 Good (24)
<6 Below Expectation (30)
Time of the year
Mar - May (66)
Jun - Aug (46)
Sep - Nov (65)
Dec - Feb (68)
Don't miss out!Users are booking a place in Kathmandu every 36 minutes on Agoda.com
All guests (331)
All room types
All languages

Show reviews that mention 

Showing 245 verified guest comments
12345
10.0
Exceptional
Dee from Singapore
Couple
Stayed 4 nights in December 2016

Best Hotel in Kathmandu”

The most attentive staff. They even remember the tea I drink the next day I returned. Best and cleanest environment in Kathmandu, away from the pollution. Very convenient location and only a 5 min walk to the Boudhha Stupa. Staff service standards are the best I have ever experienced all over the world. Well done Hyatt Regency Kathmandu!

Reviewed December 13, 2016

See room deals

Dear Guest, Thank you for taking time to review post your recent stay with us. We are delighted to note your liking of the services and facilities offered in the hotel and glad to have shared with fellow travel community. It is encouraging for all of us to read such wonderful compliments and we shall share it with the team at the hotel. Thank you once again and we look forward to the opportunity of welcoming you back soon in the not too distant future. Kind Regards, Rajesh Ramdas General Manager

Responded May 27, 2019
Hyatt Regency Kathmandu
8.7
Excellent
christel from Germany
Solo traveler
Stayed 2 nights in March 2012

an Oasis in dustry Kathmandu”

spacy area, nice garden und big pool, comfortable rooms, good buffet

The Hyatt is an Oasis after exploring the sites in Kathmandu and the valley as the Infrastructure has deteriorated to sad conditions - roads full of potholes, lined with garbage and debris, dust everywhere, chaotic traffic, notorious shortage of water-und powersupply. The Hotel is in walking distance to the holy Boudhanath Stupa the center of the tibetan community in Kathmandu, but it is 11 km from the center of town. Staff is friendly, but the security locks at the doors to the room floors and the doors as well are in poor condition and a challenge to one's patience and skill, how to insert the keycard.

Reviewed April 02, 2012

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Dear Guest, Please accept our sincere apologies for the inconvenience caused during your stay. This is certainly not the level of service we are known for and can fully understand your disappointment concerning the same. We have noted your inputs on areas of improvement listed and shall definitely look to review these moving forward and implement where possible immediately. Please be assured that the condition of the physical product and service delivery to our guests is at the top of our list of priorities. We regretfully did not meet your expectations on this occasion and your experience was, unfortunately, not reflective of our own standards. We sincerely thank you for your invaluable feedback and we hope you will give us another opportunity in the future to demonstrate the service standards you have come to expect from Hyatt. Best Regards, Rajesh Ramdas General Manager

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Hyatt Regency Kathmandu
8.3
Excellent
Rosemary
Solo traveler
Stayed 2 nights in December 2010

Just what was wanted after a long cold trek.”

Touch of luxury - friendly staff at Christmas
nil

the conditons on the trek through nepal in winter and in the city of kathmandu were vastly different from the relative luxury of the converted palace that has grown to become the hyatt regency. my friend really needed something warm, friendly and clean - particularly at christmas, far away from sunny perth, australia. staff were very accommodating about last minute changes to our booking.

Reviewed January 07, 2011

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Dear Guest, Thank you for taking time to review our hotel and its services and appreciate the positive feedback shared. As a hotel we are glad to know we were able to extend a level of service and experience which met your expectation. Your feedback is truly encouraging to us as a team as we strive to provide for an authentic experience to all our guests. Thank you once again and we look forward to the opportunity of welcoming you back soon in the not too distant future. Kind Regards, Rajesh Ramdas General Manager

Responded May 28, 2019
Hyatt Regency Kathmandu
9.0
Exceptional
Robert from United States
Couple
Stayed 1 night in December 2012

Very nice rooms, nice swimming pool”

Terrific buffet breakfast

We enjoyed our stay. There are not a lot of places in Kathmandu that can compete with the Hyatt as far as amenities. The rooms are comfortable, the grounds provide a buffer to the regular Kathmandu bustle and dust and the buffet breakfast is terrific. The Hyatt is also near the airport.

Reviewed December 18, 2012

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Dear Guest, Thank you for taking time to review our hotel and its services and appreciate the positive feedback shared. As a hotel we are glad to know we were able to extend a level of service and experience which met your expectation. Your feedback is truly encouraging to us as a team as we strive to provide for an authentic experience to all our guests. Thank you once again and we look forward to the opportunity of welcoming you back soon in the not too distant future. Kind Regards, Rajesh Ramdas General Manager

Responded May 27, 2019
Hyatt Regency Kathmandu
7.3
Very good
Elaine from Hong Kong SAR, China
Couple
Stayed 1 night in August 2013

1 of the best hotel in town away from hectic city”

Nice exclusive executive floor, quiet and far from crowd

Due to the fact the general standard hotel in Kathmandu is really low, Hyatt Regency is already being considered very classy though it's nothing compare with hotels in other countries. It show its age especially the bathroom in the spa. Hotel should really invest in renovation if budget allow. I was very surprise there is a Dettol handwash in the bathroom. It's just not a setting I expect from 5 star hotel. As for breakfast in Rox cafe, how could such rotted fruit serving customers? I am scare to have diarrhea after eaten! It is absolutely disappointing. Also staffs are not paying attention enough if the food are finished on the buffet bar. Rather say they are not all seem not understand English well than they are not friendly. But this hotel do give you an amazing getaway from the crazy chaotic downtown, like a lot happy hour on executive floor with free food and drink also nice view. Good pizza in italian restaurant!

Reviewed August 18, 2013

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Dear Guest, Thank you for taking time to review our hotel and its services and appreciate the positive feedback shared. As a hotel we are glad to know we were able to extend a level of service and experience which met your expectation. Your feedback is truly encouraging to us as a team as we strive to provide for an authentic experience to all our guests.Please accept our sincere apologies for the inconvenience caused during your stay. This is certainly not the level of service we are known for and can fully understand your disappointment concerning the same. We have noted your inputs on areas of improvement listed and shall definitely look to review these moving forward and implement where possible immediately. Thank you once again and we look forward to the opportunity of welcoming you back soon in the not too distant future. Kind Regards, Rajesh Ramdas General Manager

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Hyatt Regency Kathmandu
8.0
Excellent
Dawn from Singapore
Solo traveler
Stayed 1 night in December 2011

Great hotel near Boudhanath Stupa”

Very safe

My friends and I were only planning on staying one night at the Hyatt before flying to Pokhara, but the national strike on 19 December made us decide to stay in Kathmandu. The hotel has comfortable rooms, feels very safe, and is close to Boudhanath Stupa and airport. There's a fantastic supermarket across the road, and the Boudhanath Stupa is a 500m walk from the hotel. The downside would be the Agoda booking. I extended my stay via the Agoda website, and the Hyatt Concierge telephoned me at 9.30pm asking me to head down to their offices to print out the Agoda booking for them as their Reservations staff had left for the day. I asked if I could do this the next day, as I was thoroughly exhausted from a day's sightseeing, but they insisted I go downstairs and show them proof of my Agoda booking.

Reviewed January 02, 2012

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Dear Guest, Thank you for taking time to review our hotel and its services and appreciate the positive feedback shared. As a hotel we are glad to know we were able to extend a level of service and experience which met your expectation. Your feedback is truly encouraging to us as a team as we strive to provide for an authentic experience to all our guests. Thank you once again and we look forward to the opportunity of welcoming you back soon in the not too distant future. Kind Regards, Rajesh Ramdas General Manager

Responded May 28, 2019
Hyatt Regency Kathmandu
8.3
Excellent
Linda from Australia
Couple
Stayed 2 nights in May 2012

Great break from Kathmandu”

Pool, cleaniness, nicely furnished rooms and great spa

We booked 2 nights on recommendation from another traveller after 8 days trekking - it was nice to have a break from thinking, travelling etc. The pool and mojitos were great - the restaurants (both Cafe and Rox) were good but (not surprisingly) expensive compared to the rest of Nepal. Sometimes service was lacking so you need to be clear about what you prefer. We also stayed one night at Hotel de L'Annapurna for the same cost and Hyatt was 100 times better although the Indian restaurant at L'Annapurna was one of the best meals. We also stayed at Kathmandu Guest House for a fraction of the cost which has a lovely garden but no pool.

Reviewed May 22, 2012

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Dear Guest, Thank you for taking time to review our hotel and its services and appreciate the positive feedback shared. As a hotel we are glad to know we were able to extend a level of service and experience which met your expectation. Your feedback is truly encouraging to us as a team as we strive to provide for an authentic experience to all our guests. Thank you once again and we look forward to the opportunity of welcoming you back soon in the not too distant future. Kind Regards, Rajesh Ramdas General Manager

Responded May 27, 2019
Hyatt Regency Kathmandu
8.3
Excellent
rana from Iceland
Couple
Stayed 1 night in April 2011

beautiful and peaceful hotel”

amazing swimming pool! great breakfast buffet, nice lobby and restaurant, happy hour lounge with free drinks/appetizers

this is kind of over price for kathmandu, but it is worth it if you can afford it. after wandering around the streets of kathmandu or after a long hike, it is great to come home to this hotel, with its nice lobby (with traditional music), a nice swim in its large pool, and nice appetizers in its 6th floor lounge. cons: you have to pay for every little extra service, expensive internet, expensive phone calls, its faraway location from downtown kathmandu (though, they have a drop-off shuttle service from the hotel on some hours), very expensive travel agent

Reviewed April 29, 2011

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Dear Guest, Please accept our sincere apologies for the inconvenience caused during your stay. This is certainly not the level of service we are known for and can fully understand your disappointment concerning the same. We have noted your inputs on areas of improvement listed and shall definitely look to review these moving forward and implement where possible immediately. Please be assured that the condition of the physical product and service delivery to our guests is at the top of our list of priorities. We regretfully did not meet your expectations on this occasion and your experience was, unfortunately, not reflective of our own standards. We sincerely thank you for your invaluable feedback and we hope you will give us another opportunity in the future to demonstrate the service standards you have come to expect from Hyatt. Best Regards, Rajesh Ramdas General Manager

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Hyatt Regency Kathmandu
9.2
Exceptional
Sze from Singapore
Solo traveler
2 Twin Beds
Stayed 2 nights in June 2019

Exceptional”

The hotel was very clean when I entered and the air instantly felt fresh! The food served at the room service was delicious too! More importantly, it's just a 5 mins walk from the Bodhanath Stupa and about 15 mins drive to the International Airport (do bargain for the taxi fees before you board; should be less than 500 rupees but even that is expensive already)! I have previously stayed at Hyatt in 2011. I thought 8 years later, the hotel may be a bit run-down and I thought maybe it's not value for money anymore, but to my surprise, they kept the hotel in tip-top condition! And 2 things I have noticed were they don't use plastic bags to contain the rubbish, they just empty it everyday and 2) they use very good quality furniture and maintain them in good condition. So I thought it was very eco-friendly!

Reviewed June 25, 2019

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9.0
Exceptional
Jean-Brice from France
Couple
Stayed 5 nights in October 2011

great hotel - strong recommendation”

big rooms - quiet - nice staff

our stay at the hyatt was great. the hotel is very nice; staff was extremely nice, rooms was quite big and the bathroom very big. the hotel is a bit far away from the center but it is actually a good thing as the center is very noisy and polluted. the hotel provides free shuttle bus to the center (20mns) so it is very easy to reach. our only bad points would be that the cleaning staff and the plumbing was quite noisy, which was a bit annoying at night time or early morning. and that it is a disgrace than nowadays in such high standard hotel the internet was not free and so expansive (hour).

Reviewed November 09, 2011

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Dear Jean Brice, Thank you for taking time to review our hotel and its services and appreciate the positive feedback shared. As a hotel we are glad to know we were able to extend a level of service and experience which met your expectation. Your feedback is truly encouraging to us as a team as we strive to provide for an authentic experience to all our guests. Thank you once again and we look forward to the opportunity of welcoming you back soon in the not too distant future. Kind Regards, Rajesh Ramdas General Manager

Responded May 27, 2019
Hyatt Regency Kathmandu
9.3
Exceptional
kuniko from Japan
Solo traveler
Stayed 5 nights in October 2010

safty and clean htel in kathmandu”

Safty,clean,good services

This is the first time to go to kathmandue for me. I worry about safty and health during stay there. so I chosen good hotel even though bit expensive. but I do not think wast money, because the hotel service is very nice. the staff booked me flight tickets as soon as I asked.I can go to butta's birth place whithen one day. It takes 8hous by bus.I really enjoy stay the hotel and kathmandu.next time I will stay cheeper hotel, but i would like to stay this hotel after arrivung and before depercher. thanks

Reviewed October 18, 2010

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Dear Guest, Thank you for taking time to review post your recent stay with us. We are delighted to note your liking of the services and facilities offered in the hotel and glad to have shared with fellow travel community. It is encouraging for all of us to read such wonderful compliments and we shall share it with the team at the hotel. Thank you once again and we look forward to the opportunity of welcoming you back soon in the not too distant future. Kind Regards, Rajesh Ramdas General Manager

Responded May 27, 2019
Hyatt Regency Kathmandu
9.3
Exceptional
Kenneth from United States
Family with young children
Stayed 2 nights in April 2012

Great hotel”

Staff, location, amenities

this is a great hotel and a wonderful respite from the chaos that is kathmandu. the staff is very helpful and problem solved our issue of needing connecting rooms with our small children in a very professional way. the location is great for walking to the large stupa nearby and we ate dinner at two of the restaurants circling the stupa a couple of nights. would definitely stay here again.

Reviewed April 06, 2012

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Dear Kenneth, Thank you for taking time to review our hotel and its services and appreciate the positive feedback shared. As a hotel we are glad to know we were able to extend a level of service and experience which met your expectation. Your feedback is truly encouraging to us as a team as we strive to provide for an authentic experience to all our guests. Thank you once again and we look forward to the opportunity of welcoming you back soon in the not too distant future. Kind Regards, Rajesh Ramdas General Manager

Responded May 27, 2019
Hyatt Regency Kathmandu
9.0
Exceptional
Sahaji from United States
Couple
Stayed 4 nights in July 2011

Wow.”

Beautiful decor, Outstanding food, Outstanding hospitality

unbelievable hotel. absolutely accommodating staff, outstanding food, beautiful grounds, and rooms cleaned twice daily. this is the only hotel option in nepal as far as i am concerned. not too interested in "roughing it", as kathmandu is rather hectic. a very welcome slice of serenity and opulence amid the chaos of downtown.

Reviewed July 17, 2011

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Dear Sahaji, Thank you for taking time to review our hotel and its services and appreciate the positive feedback shared. As a hotel we are glad to know we were able to extend a level of service and experience which met your expectation. Your feedback is truly encouraging to us as a team as we strive to provide for an authentic experience to all our guests. Thank you once again and we look forward to the opportunity of welcoming you back soon in the not too distant future. Kind Regards, Rajesh Ramdas General Manager

Responded May 27, 2019
Hyatt Regency Kathmandu
9.7
Exceptional
MASAHIKO from Japan
Family with teens
Stayed 1 night in January 2013

Good location, satisfaction of all hotel service.”

best price and with the satisfaction of all service.

i am really satisfied with hyatt regency ktm hotel service. tatally grate this hotel.

Reviewed February 05, 2013

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Dear Masahiko, Thank you for taking time to review our hotel and its services and appreciate the positive feedback shared. As a hotel we are glad to know we were able to extend a level of service and experience which met your expectation. Your feedback is truly encouraging to us as a team as we strive to provide for an authentic experience to all our guests. Thank you once again and we look forward to the opportunity of welcoming you back soon in the not too distant future. Kind Regards, Rajesh Ramdas General Manager

Responded May 27, 2019
Hyatt Regency Kathmandu
10.0
Exceptional
Imran from Bangladesh
Couple
Stayed 3 nights in January 2013

Lovely hotel and service with a smile.”

Location & Service

Hyatt is located in a very great location.View and the other facilities are great. The environment was so good. Food was also good. Caring staff.Room service was good. Warm reception . Everything that touch my heart. I always like to prefer to stay at Hyatt and I also suggest my relatives to stay at Hyatt.Thanks

Reviewed January 10, 2013

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Dear Imran, Thank you for taking time to review our hotel and its services and appreciate the positive feedback shared. As a hotel we are glad to know we were able to extend a level of service and experience which met your expectation. Your feedback is truly encouraging to us as a team as we strive to provide for an authentic experience to all our guests. Thank you once again and we look forward to the opportunity of welcoming you back soon in the not too distant future. Kind Regards, Rajesh Ramdas General Manager

Responded May 27, 2019
Hyatt Regency Kathmandu
7.3
Very good
Pong from Thailand
Solo traveler
Stayed 1 night in April 2011

Good place to relax and refresh ”

Branding, standardize, clean

We've been there after 2 weeks trekking to Everest Base Camp. It's a good place to refresh and relax. We've got what we've paid for. Good branding hotel, standardized services, facilities and etc. The location is ok since it's very closed to one of the major attraction in Kathmandu. However, it's quite far away from the city center, Tamel. When we'd checked in, we've got some problem with delayed that never happened with me at any Hyatt Regencry. Maybe it's a busy day for them but the check-in staffs should handle the jobs more efficiently. Room is ok but the water running out of the sink and shower room too slow.

Reviewed April 23, 2011

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Dear Guest, Please accept our sincere apologies for the inconvenience caused during your stay. This is certainly not the level of service we are known for and can fully understand your disappointment concerning the same. We have noted your inputs on areas of improvement listed and shall definitely look to review these moving forward and implement where possible immediately. Please be assured that the condition of the physical product and service delivery to our guests is at the top of our list of priorities.We regretfully did not meet your expectations on this occasion and your experience was, unfortunately, not reflective of our own standards. We sincerely thank you for your invaluable feedback and we hope you will give us another opportunity in the future to demonstrate the service standards you have come to expect from Hyatt. Best Regards, Rajesh Ramdas General Manager

Show more
Hyatt Regency Kathmandu
10.0
Exceptional
alvin from United States
Couple
Stayed 1 night in April 2016

Most luxurious hotel in the city”

Fantastic large grounds - away from the city's pollution; excellent service; excellent buffets; probably the most luxurious and comfortable place to stay in Kathmandu...at a very good price.

Reviewed April 17, 2016

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Dear Guest, Thank you for taking time to review our hotel and its services and appreciate the positive feedback shared. As a hotel we are glad to know we were able to extend a level of service and experience which met your expectation. Your feedback is truly encouraging to us as a team as we strive to provide for an authentic experience to all our guests. Thank you once again and we look forward to the opportunity of welcoming you back soon in the not too distant future. Kind Regards, Rajesh Ramdas General Manager

Responded May 27, 2019
Hyatt Regency Kathmandu
8.8
Excellent
Alexander from United Kingdom
Couple
Stayed 2 nights in May 2017

Very good reliable hotel”

We were very happy with this hotel - the rooms, the food and the facilities were all good. It is a very good hotel and great for functions. We went for dinner at the Yak & Yeti and liked the food, but were not impressed by the hotel. So we were very happy to be in the Hyatt, but then we went to stay at the Dwarika :-)

Reviewed June 13, 2017

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Dear Guest, Thank you for taking time to review our hotel and its services and appreciate the positive feedback shared. As a hotel we are glad to know we were able to extend a level of service and experience which met your expectation. Your feedback is truly encouraging to us as a team as we strive to provide for an authentic experience to all our guests. Thank you once again and we look forward to the opportunity of welcoming you back soon in the not too distant future. Kind Regards, Rajesh Ramdas General Manager

Responded May 27, 2019
Hyatt Regency Kathmandu
9.7
Exceptional
Janet from United Kingdom
Couple
Stayed 1 night in March 2008

Exceptionally Lovely Hotel”

The hotel - it's an old Palace. The casino.
None

The Hyatt is located close to the airport, which was the main reason for our choice as we had a dawn Everest flight the following morning. We spent the evening in the casino which was great fun and thoroughly enjoyed the stay. It was incredibly cheap (booked through agoda) for a 5* star hotel.

Reviewed September 09, 2009

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Dear Janet, Thank you for taking time to review post your recent stay with us. We are delighted to note your liking of the services and facilities offered in the hotel and glad to have shared with fellow travel community. It is encouraging for all of us to read such wonderful compliments and we shall share it with the team at the hotel. Kind Regards, Rajesh Ramdas General Manager

Responded May 27, 2019
Hyatt Regency Kathmandu
8.8
Excellent
YUNG from Hong Kong SAR, China
Couple
2 Twin Beds
Stayed 3 nights in January 2017

Comfortable 5-star hotel”

The hotel is clean and comfortable. It has the usual facilities of a 5-star hotel. It is not close to Thamel. You must take a taxi to get to any sights in Kathmandu, except Bodhnath which is within walking distance. The quality of the food at the restaurants is mediocre.

Reviewed February 06, 2017

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Dear Guest, Thank you for taking time to review our hotel and its services and appreciate the positive feedback shared. As a hotel we are glad to know we were able to extend a level of service and experience which met your expectation. Your feedback is truly encouraging to us as a team as we strive to provide for an authentic experience to all our guests.Please accept our sincere apologies for the food.This is certainly not the level of service we are known for and can fully understand your disappointment concerning the same.We have noted your inputs on areas of improvement listed and shall definitely look to review these moving forward and implement where possible immediately. Thank you once again and we look forward to the opportunity of welcoming you back soon in the not too distant future. Kind Regards, Rajesh Ramdas General Manager

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Hyatt Regency Kathmandu
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