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Hyatt Regency Kinabalu
Hyatt Regency Kinabalu
Hyatt Regency Kinabalu
Hyatt Regency Kinabalu
Hyatt Regency Kinabalu
Hyatt Regency Kinabalu
Hyatt Regency Kinabalu

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8.5

Excellent

4,489 reviews

4,489 reviews

Housekeeping40
View36
Breakfast28

Overall stay was very pleasant, all the staff was friendly and helpful, location is very central in the city.

Janice
- May 10, 2022
See map

9.1

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
Available
Walkable places
Upperstar Cafe & Bar

70 m

Borneo Books I

80 m

Marlin Statue

80 m

Wisma Merdeka

90 m

Borneo Books II

90 m

Popular landmarks
Kota Kinabalu City Mosque

220 m

Gaya Street Sunday Market

260 m

Signal Hill Observatory Platform

410 m

Night Market

630 m

Mamutik Island

1.1 km

Closest landmarks
I Love KK

130 m

Cocoon

140 m

Milimewa

140 m

Milimewa Superstore

160 m

Net Access

190 m

Hyatt Regency Kinabalu

Jalan Datuk Salleh Sulong, Central Business District, Kota Kinabalu, Malaysia, 88991 - See map

Make your best journey to Kota Kinabalu with the promised standard of Clean and Safe, and enjoy free Wi-Fi in all rooms. Strategically situated in Central Business District, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Sapi Island. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

Located in heart of Kota Kinabalu

Front desk [24-hour]

Excellent breakfast

Excellent view

Inside city center

Clean and Safe

Unparalleled Level of Hygiene and Safety for Hotels

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "The safety and wellbeing of our guests and colleagues remain a top priority. In line with the current Malaysian Government’s Conditional Movement Control Order and health regulations relating to the COVID-19 pandemic, we have implemented recommended precautionary measures to protect the health and safety of our guests and colleagues. We are now open for bookings. However, in following local Government guidelines, some of the hotel’s restaurants and recreational facilities services are temporarily unavailable until further notice."

Facilities

Front desk [24-hour]

Bicycle rental

Valet parking

Free Wi-Fi in all rooms!

Fitness center

Spa

Luggage storage

Luggage storage

This property is in high demand!

3 travelers have booked today.

Value for money8.0
Location rating9.1
Nearest airportKota Kinabalu International Airport (BKI)
Distance to airport7.4 km

Rooms available at Hyatt Regency Kinabalu

Excellent
Room comfort & quality

8.6

1 King City View
...
  • Room size: 42 m²/452 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Sea View King Bed
...
  • Room size: 42 m²/452 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
Club King
...
  • Room size: 46 m²/495 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Regency Suite
...
  • Room size: 89 m²/958 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Club Sea View King Bed
...
  • Room size: 46 m²/495 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
Executive Suite
...
  • Room size: 93 m²/1001 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
Club Sea View
...
  • Room size: 46 m²/495 ft²
  • Sea view
  • 2 single beds
Enter dates to see prices
Twin Room
...
  • Room size: 46 m²/495 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
King Room
...
  • Room size: 46 m²/495 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Sea View Twin Bed
...
  • Room size: 42 m²/452 ft²
  • Sea view
  • 2 single beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Hyatt Regency Kinabalu?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hyatt Regency Kinabalu?

For those who wish to drive their own cars, Hyatt Regency Kinabalu has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for an additional charge. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Kota Kinabalu with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Hyatt Regency Kinabalu?

Start your mornings right, with the continental and buffet breakfast options offered at Hyatt Regency Kinabalu. There's an additional charge of 75 MYR for adults and 45 MYR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Hyatt Regency Kinabalu?

Hyatt Regency Kinabalu features 2 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including international and asian. Dishes are served in buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian and halal diets are prepared with the utmost care and attention.

Can special events be hosted at Hyatt Regency Kinabalu?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings and private events can be hosted at Hyatt Regency Kinabalu. Small or intimate events like birthday parties, honeymoons and graduation parties can also be accomodated. Services for in-house catering, in-house planning, event decoration and music entertainment are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations and flower petals are available upon request.

Can business events be hosted at Hyatt Regency Kinabalu?

On-site venues and convenient event services make Hyatt Regency Kinabalu an ideal choice for hosting events such as corporate events and meetings. All available venues come in different styles and sizes and can accommodate up to 530 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Hyatt Regency Kinabalu?

Hyatt Regency Kinabalu does permit smoking in some areas and is not 100% smoke-free.

What is the closest train, metro, or bus station to Hyatt Regency Kinabalu?

The closest train, metro, or bus station is South Bus Terminal, 1.6 km away from Hyatt Regency Kinabalu.

What restaurants are nearby Hyatt Regency Kinabalu?

Hyatt Regency Kinabalu’s neighborhood is Central Business District which includes popular restaurants such as Nagisa Japanese Restaurant, Tanjung Ria Kitchen and Sea Monster Seafood & Steaks.

What popular shopping places are close to Hyatt Regency Kinabalu?

Located in the Central Business District area, Hyatt Regency Kinabalu is close to great shopping choices like Gaya Street Sunday Market, Night Market and Suria Sabah Shopping Mall.

What are popular attractions near Hyatt Regency Kinabalu?

Hyatt Regency Kinabalu is located in Central Business District area, which is famous for attractions such as Poring Hot Springs, Kota Kinabalu City Mosque and Sabah State Museum.

What popular natural sightseeing spots are close to Hyatt Regency Kinabalu?

Hyatt Regency Kinabalu is located within Central Business District, which makes it conveniently close to natural sights including Kota Kinabalu Wetland Centre, Mount Kinabalu Botanical Garden and Kokol Hill.

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Explore the neighborhood

What people love about Hyatt Regency Kinabalu

  • 9.6

    Exceptional
    Staff 

    "Overall stay was very pleasant, all the staff was friendly and helpful, location is very central in the city."

    Janice

    |

    May 10, 2022

  • 9.6

    Exceptional
    Cleanliness

    "Hotel rooms are clean and well maintained."

    Janice

    |

    May 10, 2022

  • 10

    Exceptional
    Staff 

    "This is a great location, fantastic price and great friendly staff."

    Keen

    |

    April 9, 2022

Overall rating:

8.5

Excellent
4,489 reviews
Cleanliness
8.6
Facilities
8.1
Location
9.1
Read all reviews >
What travelers say they love:
Buffet breakfast was satisfying with so many choices.
Arnie from Malaysia
Family with older children
More about Hyatt Regency Kinabalu

More about Hyatt Regency Kinabalu

Hyatt Regency Kinabalu

Get the most from an urban escape in Kota Kinabalu when you book a room at Hyatt Regency Kinabalu. Located right in the city center, Hyatt Regency Kinabalu saves you time and travel by letting you wake up right in the heart of the best neighborhood.
Have a hassle-free trip while enjoying the services and amenities offered by Hyatt Regency Kinabalu. Keep up with all your communications easily with the hotel's free Wi-Fi. Taxi and car hire services provided by the hotel make exploring Kota Kinabalu even more convenient. Guests can enjoy convenient available parking right at the hotel.
Front desk services including concierge service, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's ticket service and tours. Packing light is possible at Hyatt Regency Kinabalu thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time.
Smoking is allowed only in the designated smoking areas provided by hotel.
Enjoy the services offered at Hyatt Regency Kinabalu from the convenience of your guestroom. For your comfort, some rooms at the hotel are equipped with linen service and air conditioning. Some rooms at Hyatt Regency Kinabalu even come with extra design features such as a separate living room. In-room entertainment amenities are available in some rooms and include television and cable TV.
In some select rooms, you can find a coffee or tea maker, bottled water and mini bar at your disposal. Hyatt Regency Kinabalu also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms. Drop in to the executive lounge for some high-end services in a luxury environment.


Dining and things to do

Every day at Hyatt Regency Kinabalu begins with a delicious in-house breakfast. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. Hyatt Regency Kinabalu caters to its guests varied dietary restrictions with cuisine types such as halal available.
Hyatt Regency Kinabalu offers unique recreational opportunities for all guests. End your days in total relaxation with a visit to the massage, steam room, spa and sauna. Spend some time relaxing at the hotel's pool. Check out the hotel's fitness facility to stay fit and firm on vacation.

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Amenities and facilities
Excellent
Facilities

8.1

Most talked about facilities

Housekeeping

100 mentions

Breakfast

88 mentions

View

68 mentions

Swimming Pool

63 mentions

Languages spoken

  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Malay

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Massage
  • Nightclub
  • On-site entertainment
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [outdoor]
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area

For the kids

  • Babysitting service
  • Kids meal
  • Swimming pool [kids]

Access

  • CCTV in common areas
  • CCTV outside property
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Car park [charges apply]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Taxi service
  • Valet parking

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • Air conditioning
  • Bathrobes
  • Closet
  • Coffee/tea maker
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Linens
  • Mini bar
  • Non-smoking
  • Pool facilities
  • Private bathroom
  • Safety/security feature
  • Shower
  • Slippers
  • Smoke detector
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • TV [flat screen]
  • Wake-up service
  • Wi-Fi [free]
Food and dining
Breakfast options
  • American
  • Asian
  • Continental
  • Halal
  • Buffet
Restaurants on site

Tanjung Ria Kitchen

  • Cuisine: Asian, Chinese, Indian
  • Menu: A-la-carte

Nagisa Japanese Restaurant

  • Cuisine: Japanese
  • Menu: A-la-carte

Mosaic

  • Cuisine: Asian, International, Local
  • Menu: A-la-carte

The Lounge

  • Cuisine: Asian, Chinese, Indian
  • Menu: A-la-carte

Poolside Bar

  • Cuisine: Pizza
  • Menu: A-la-carte

Shenanigan's Fun Pub

  • No additional information available
Location
Jalan Datuk Salleh Sulong, Central Business District, Kota Kinabalu, Malaysia, 88991
Exceptional
Location

9.1

Airports

  • Kota Kinabalu International Airport (BKI)
    7.4 km
  • Labuan Airport (LBU)
    119.4 km

Public transportation

  • South Bus Terminal
    1.6 km
  • North Borneo Railway
    4.7 km

Hospital or clinic

  • Watson
    340 m

Shopping

  • Gaya Street Sunday Market
    260 m

Convenience store

  • 7 Eleven
    140 m

Cash withdrawal

  • ATM
    130 m
What's nearby

Popular landmarks

  • Kota Kinabalu City Mosque
    220 m
  • Gaya Street Sunday Market
    260 m
  • Signal Hill Observatory Platform
    410 m
  • Night Market
    630 m
  • Mamutik Island
    1.1 km
  • Sabah State Museum
    2.7 km
  • Tunku Abdul Rahman Marine Park
    7.8 km
  • Sapi Island
    7.8 km
  • Manukan Island
    8.3 km
  • Poring Hot Springs
    14.2 km

Nearby landmarks

  • Upperstar Cafe & Bar
    70 m
  • Borneo Books I
    80 m
  • Marlin Statue
    80 m
  • Wisma Merdeka
    90 m
  • Borneo Books II
    90 m
  • Sword Fish Monument
    110 m
  • KK Esplanade
    110 m
  • Japanese Shiatsu & Reflexology
    110 m
  • Iwase Books
    110 m
  • The Borneo Shop
    120 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-4 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 5-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Airport transfer is available at an additional charge. In order to reserve the transfer, please inform the property of your arrival details prior to arrival.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Travel time to airport (minutes)15

Extras

  • Breakfast charge (unless included in room price)75 MYR

The property

  • Non-smoking rooms/floorsno
  • Number of bars/lounges1
  • Number of floors14
  • Number of restaurants2
  • Number of rooms 288
  • Most recent renovation2011
Property announcements

The safety and wellbeing of our guests and colleagues remain a top priority. In line with the current Malaysian Government’s Conditional Movement Control Order and health regulations relating to the COVID-19 pandemic, we have implemented recommended precautionary measures to protect the health and safety of our guests and colleagues. We are now open for bookings. However, in following local Government guidelines, some of the hotel’s restaurants and recreational facilities services are temporarily unavailable until further notice.

Due to the Coronavirus (COVID-19) circumstances, the hotel is taking multiple steps for customer’s wellbeing with precautionary measures including enhanced cleaning and sanitization procedures in all guestrooms, dining outlets and public spaces in an effort to maintain a safe environment.

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.

Reviews of Hyatt Regency Kinabalu from real guests

Provided by verified guests of Agoda
8.5
/
10
Cleanliness8.6
Facilities8.1
Location9.1
Room comfort and quality8.6
Service8.7
Value for money8.0
High score for Kota Kinabalu
Rating
9+ Exceptional (919)
8-9 Excellent (687)
7-8 Very Good (659)
6-7 Good (195)
<6 Below Expectation (157)
Time of the year
Mar - May (566)
Jun - Aug (675)
Sep - Nov (686)
Dec - Feb (690)
All guests (3,567)
All room types
All languages

Show reviews that mention 

Showing 2,617 verified guest comments
12345
9.3
Exceptional
Lee from Malaysia
Couple
Stayed 3 nights in June 2012

Restored my faith in the Hyatt Regency hotels”

location, amenities, rain shower, furnishing

It was with much contemplation when I decided to stay at the Hyatt Regency Kinabalu during my recent vacation to Sabah. I had a very bad experience with the Hyatt Regency in Kuantan but I decided to go ahead due to the mostly positive reviews on Tripadvisor and other review sites. I am glad to report that my stay at Hyatt Regency Kinabalu was a wonderful experience. The hotel doesn't look like much from the outside but the room was spacious and quite tastefully decorated. The art pieces, glowing bathroom counter and the recessed wall for the TV with the ambient lighting were nice touches. However the one unique feature that I enjoyed the most was the rain shower in the bathroom. One minor gripe is that there is no wifi internet in the room. There is wired internet but I was using a tablet. The hotel is located next to the waterfront and in the heart of the city. It is a short walk to the night market and handicraft market located along the waterfront. It is also a stone throw from Gaya street which is transformed into a street market on Sunday. Just a little further away but still well within walking distance are the Suria Sabah shopping mall and Jesselton Point, where you can catch the ferries to the nearby islands.

Reviewed June 20, 2012

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9.3
Exceptional
Thomas from Australia
Business traveler
King Room
Stayed 1 night in November 2011

Lovely Hotel in a great location”

The hotel is situated right in the heart of KK central with shopping complex surrounding the primises. Great Ocean view.

When I check-in to the hotel, I was greeted by a very friendly staff with a friendly smile. The overall staffs are very friendly and helpful. I had the delux seaview room and room size is reasonable. Usually I have problem settling in and sleeping at hotels but with that night in KK, I slept rather soundly. Hyatt Regency KK is situated right in the town centre with shopping malls surrounding the building. There are lots of restaurants serving really good food ( which is what KK is famous for)and there are a few nice pubs just across the road. I don not hesitate to recommend this hotel to anyone and in my next trip to KK, I will return to Hyatt Regency Kota Kinabalu.

Reviewed November 14, 2011

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8.7
Excellent
Teodor from Sweden
Business traveler
Stayed 2 nights in December 2011

Great deal offering great value for money”

The comfort of the room and the service level of the staff

I decided to stay at Hyatt Regency based on a recommendation from a colleague and since Agoda had a "free upgrade to Sea View room" I decided to give it a chance. I was not disappointed. The hotel was great in terms of service and offered great value for money. The room was huge with floor to ceiling windows overlooking the ocean. It had an interesting open concept bathroom that I loved and the big screen, LCD TV was excellent. I used the room service facilities and the breakfast and dinner served was up to par with the rest of this great establishment. If the same deal is provided for my next trip to Kota Kinabalu, there will be no doubt in choosing Hyatt Regency again.

Reviewed December 27, 2011

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9.7
Exceptional
Ng from Malaysia
Business traveler
Stayed 2 nights in May 2012

Second visit, Second Stay - Still loving it! :)”

Great service, Great facilities, Great room

This is my second visit to Kota Kinabalu, and also my second time staying at Hyatt Regency. The hotel staff are friendly as usual and very attentive to my needs. The rooms are neat, tidy and clean - something which I am very particular about. Hotel guests have access to the Club Olympus Gym and Sauna - a great place to work out and hang out after a long day at work. The Chinese Restaurant served pork free dim sum which is very tasty. I will definitely choose Hyatt Regency again for my future visits.

Reviewed May 31, 2012

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10.0
Exceptional
Jaimin from Malaysia
Business traveler
Twin Room
Stayed 2 nights in December 2019

Oldie but Goldie”

This hotel was the first 5-stars hotel in Kota Kinabalu. Over the years, numerous other 5-star hotels were built in Kota Kinabalu. Being a loyal guest of Hyatt Kinabalu Regency for more than 20 years, for me Hyatt Regency Kinabalu is still the best . Must try: Oxtail Asam Pedas in their Tanjung Ria Restaurant.

Reviewed December 14, 2020

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10.0
Exceptional
Melanie from United Kingdom
Couple
King Room
Stayed 2 nights in January 2012

Great hotel, lovely rooms, friendly staff”

Very nice swimming pool, excellent location, beautiful rooms

We spent 2 nights at the Hyatt Regency in Kota Kinabalu. The service was excellent. We arrived early and the staff prepared our rooms for us right away. The rooms were very spacious with lovely bathroom and very comfortable bed. Tea and coffee were refilled at our request. The swimming pool area is very relaxing and peaceful. The buffet lunch is excellent, great value for money. We enjoyed our stay very much ad would stay again in the future.

Reviewed February 19, 2012

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8.3
Excellent
Kenneth from United Kingdom
Couple
King Room
Stayed 2 nights in November 2009

Excellent Service and Syaff”

Very centeral position, Nice sea views.
Have to pay for Wi-fi. TV old fasioned & not many channels. Difficult for parking.

Having stayed in quite a few different hotels in Kota Kinabalu from 2 to 5 star we thought we would give Hyatt a try this time, Overall we were not disappointed although a few things needs updating like the TV which was quite old and not much to choose from program wise, As i have a business back home i needed access to the internet for checking my emails when i called reception to find out about getting free Wi-fi i was told it was charged my the min or £12 a day which i thought was a bit mean as most hotels in K,Kinabalu, give free wi-fi. We used the restaurant a few times the service was very good and the food well presented. We took our breakfast in our room which was delivered very quickly on a table beautifully presented with a flower vase and a excellent selection. The young man who brought us our breakfast was very friendly and efficient. As for the other staff working at the Hyatt i could not fault them they were wonderful nothing was to much trouble. its not a cheap hotel to stay at and you could probably find an equivalent hotel with free internet for around the same price but overall it was the staff that made it so pleasurable for us.

Reviewed November 15, 2009

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9.0
Exceptional
Stephen from Singapore
Couple
King Room
Stayed 2 nights in February 2011

Best location in KK!”

Location,location,location

The Hyatt is a real gem and oasis in KK. The staff are very professional, friendly and helpful. The decor of our room was modern, clean and new. The room size was also acceptable and tastefully furnished. We had a seaview which was nice. The hotel is situated at the seafront where all the life really is. A short stroll brought us along the many food stalls selling exceptionally fresh seafood. Directly opposite the 'le Meridien' hotel is the local market place, a must see at sunset. KK has grown since we were last there in 1978. But, it has retained is 'backward' charm and a 2 hour drive to the Kota Kinabalu National Park is a must. All in all we had an enjoyable stay and would recommend the Hyatt without an hesitation.

Reviewed March 11, 2011

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9.0
Exceptional
Benilda from Philippines
Family with young children
King Room
Stayed 4 nights in October 2012

Hyatt Kota Kinabalu has maintained its prestige.”

The ocean view rooms are definitely a selling point with its unique toilet and spacious area!

Accomodation in the ocean view room of Hyatt Regency in Kota Kinabalu really spelled the difference in our vacation. My son would just love to stay in the room than go around Kota. the room is so relaxing, there is so much space, the toilet and shower area is really something. Such novel idea. Highly recommended...

Reviewed November 06, 2012

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9.0
Exceptional
David from Singapore
Family with young children
King Room
Stayed 2 nights in June 2012

Good hotel facility and with a good service”

good location, good mantainance, and good service.

We were happy for our staying in Hyatt Regency Kinabalu Hotel. The hotel is very clean, well-mantained, good facility, and good service. The location is fantastic as we could easily assess to the down-town shopping centres, and good restaurants. THe hotel management provided satisfying service too.

Reviewed October 11, 2012

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9.7
Exceptional
Tina from Australia
Couple
King Room
Stayed 1 night in September 2012

stylish and comfortable large rooms”

large bed, large room, personal balcony, designer style bathroom

The Hyatt in Kota Kinabalu is consistent with Hyatt Hotels internationally. Stylish rooms and facilities within the Hotel, friendly staff tripping over themselves to make your stay memorable, and top quality dining. The rooms are large, impecibly clean, with stylish bathroom. The Hyatt atmosphere invites you to relax and take time out to enjoy your holiday.

Reviewed October 04, 2012

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9.0
Exceptional
Julia from United States
Couple
King Room
Stayed 1 night in May 2012

Great hotel in a perfect location”

Friendly service, central location

We had a great stay at the Hyatt Regency, prior to our Mt. Kinabalu hike. Check in and out were simple. And service was great. They even upgraded us to a larger room when the other non-smoking options were booked. The wagyu beef burger was on special and exceptional. Our only complaint was there was a horrible smell in the minifridge, as though something had died in there.

Reviewed May 09, 2012

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8.7
Excellent
Kurt from Switzerland
Couple
King Room
Stayed 1 night in October 2011

The place to be in KK”

Absolutely delightful and genuine staff

Having come to KK to tackle Mount Kinabalu, the Hyatt Regency KK was the perfect place to start and end the trek. The room was lovely, big and comfortable. The check in / check out staff were extremely nice (and professional) in a very natural way. The hotel has a lovely swimming pool and the fitness gym is well equipped and spacey. As for the location, the waterfront restaurants are within walking distance as are some of the shopping malls. It is 5-star quality with good value for money.

Reviewed October 24, 2011

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9.0
Exceptional
refi from Indonesia
Family with young children
Stayed 4 nights in August 2011

Great Location with lovely room”

Great Service, fast and sincery

so wonderful staying in hyatt regency kinabalu, cuz: 1. great location near mall, easy to find local food, etc. 2. lovely room with great minimalis design and view to the sea, so comfortable to my family. 3. great room service, so fast and sincery.

Reviewed September 15, 2011

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10.0
Exceptional
NOOR from Malaysia
Couple
Stayed 2 nights in April 2012

Friendly hotel and staff was veru helpful and kind”

the room sea view and interior...

We had a splendid time in Hyatt..The room was very nice and we are considering to come back and stay again in Hyatt..definetly will choose Hyatt Kota Kinabalu over other hotels in KK.. The only thing is we hope the breakfast will have more variety ..we stayed for 2 night and the breakfast served were the same menu..

Reviewed May 10, 2012

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9.7
Exceptional
Teck from Singapore
Couple
Stayed 3 nights in April 2012

Great Location with large spacious rooms”

Nice seaside views, near shops, spacious rooms

Had a wonderful time at Hyatt Regency Kinabalu Hotel. The room was very spacious and clean. Was able to see the sunset from our rooms. Hotel is just next to a shopping mall, so was able to easily find food and gifts.

Reviewed September 09, 2012

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8.0
Excellent
Edgar from Australia
Family with young children
Sea View King Bed
Stayed 5 nights in December 2018

Nice stay but rooms are showing its age”

Hyatt Regency Kinabalu is a very centrally located hotel with many food and shopping malls nearby. The room size was great but it was definitely showing its age with very much dull looking carpets and upholstery. Power sockets were coming off walls and lights weren't working too well. Pool was nice but very close to the busy road but was great for our kids. Staff were great despite still not being able to get room until 4pm. All in all was a nice hotel within a great location but an upgrade is really needed.

Reviewed January 03, 2019

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Dear Edgar, Thank you for choosing Hyatt Regency Kinabalu and for taking your time to review us. I firstly would like to apologize for the inconvenience that we have caused you during your stay and please know that this is not the standard that we usually adhered to. Being the town’s first 5-star international hotel for almost 40 years, we are constantly upgrading the property to keep up with trends as well as improving our service standards that goes along with Hyatt’s purpose, “We care for people so they can be at their best”. Please let us know on your next visit so that they we are able to make your stay more comfortable and fulfilling. Thank you for choosing Hyatt Regency Kinabalu and we hope to see you again soon. Yours Sincerely, Ervina Masduki Marketing Communications Assistant Manager

Responded February 07, 2019
Hyatt Regency Kinabalu
9.0
Exceptional
Kah from Malaysia
Couple
Sea View King Bed
Stayed 1 night in February 2016

I will be back”

Centre of the town, Friendly staff and Great breakfast

My stay at Hyatt Regency Kinabalu Hotel was good. The staffs are extremely friendly and helpful. My room was upgraded. The room is clean. Breakfast was good and a lot of choices. I definitely will be back.

Reviewed February 19, 2016

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10.0
Exceptional
Alisa from New Zealand
Couple
Stayed 3 nights in March 2012

Great location and stunning view”

Spacious room and central location

This is our second time at the Hyatt Regency Kinabalu Hotel. On both occasions we have been pleased with the service and the quality of the rooms. The staff are friendly and are more than happy to help.

Reviewed June 30, 2012

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8.7
Excellent
robert from Philippines
Group
King Room
Stayed 2 nights in May 2014

its was convent and relaxed”

accommodation, restaurant, and location

My stay at the Hyatt is quite remarkable. Rooms were clean and smelling fresh. Staff were polite and friendly. Location of the Hotel was in the heart of Kota Kinabalu with restaurants and shopping centre Sabah suria in close proximity. Bathrooms were big, pillow were almost new and linen is really smelling fresh. We ordered room service and it arrived pretty fast. I think i would stay again in this hotel for my next visit with my family on a stop over

Reviewed May 24, 2014

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