Very good 7.1
Based on 431 reviews

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About Hyatt Regency Kuantan Resort

Description

A 15-minute drive from Kuantan's center, the Hyatt Regency Kuantan Resort is set on the more secluded east coast of Malaysia. Residing next to the soft sandy beach of Teluk, the hotel commands panoramic views of the South China Sea. Bordered by rainforests and lush gardens, relaxation and tranquility are the true essences of the resort. Each of the well-equipped and spacious rooms are adorned with bright and breezy interiors to keep up with the resort's soothing ambience. The hotel's disco is a great way to unwind after some fine dining at one of the on-site restaurants. When you're ready to book a room at Hyatt Regency Kuantan Resort, please enter your travel dates into the secure online booking form and click.
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Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Bicycle rental
  • Car park

Things to do, ways to relax

  • Fitness center
  • Garden
  • Massage(s)
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [outdoor]
  • Tennis court(s)
  • Tours
  • Water sports (non-motorized)

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Poolside bar
  • Restaurant(s)
  • Room service [24-hour]

Services and conveniences

  • Concierge
  • Laundry service
  • Safety deposit boxes
  • Salon
  • Shop(s)
  • Smoking area

For the kids

  • Babysitting service
  • Family room
  • Swimming pool [kids]

Access

  • Elevator
  • Facilities for disabled guests
  • Pets allowed
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Policies

When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 5.0 kmKm
Distance to Airport: 16.0 kmKm
Non-Smoking Rooms / Floors: Yes
Number of Bars: 2
Number of Floors: 6
Number of Restaurants: 3
Number of Rooms : 330
Time to Airport (Minutes): 20
Year Hotel Built: 1979
Year Hotel Last Renovated: 2008
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Recent customer comments

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Very good



based on 431 reviews
  • Cleanliness 6.7
  • Facilities 8.0
  • Location 8.4
  • Room Comfort/Standard 6.9
  • Service 7.4
  • Value for money 6.5
  • Food/Dining 6.9
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Binbin from China
Families with young children
Twin
Stayed one night in August 2015
we visited right before its upgrading
the location is nice, but the facility is a bit dated. There are quite fierce monkeys near the hotel area. Staff are friendly but the waiting time for service is a bit long.
Reviewed May 07, 2016
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duke from Malaysia
Families with older children
Club Sea View
Stayed one night in July 2015
nice beaches , nice room and good location
not far from the city , a bit noisy . Renovation the hotel room
Reviewed March 01, 2016
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mum from Malaysia
Families with older children
Club Sea View
Stayed one night in March 2015
A relax stay
Beach, location
Reviewed January 06, 2016
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Azeleta from Malaysia
Business travelers
Double
Stayed 2 nights in June 2015
good
food, location, staff
Reviewed September 09, 2015
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KWAN from Malaysia
Couples
Twin
Stayed 3 nights in August 2015
Not worth the money
Near to beach, free parking, nice room view
Hotel going to be closed for a year for reno from 1SEP 15, many physical defects seen in room but not repaired. Probably waiting for reno. But should not charge the rate if they could not keep up with the standard. Closing down for reno is not the excuse. You promise the service, I pay the money and you should deliver your promise. In short, I was taken for a ride by paying 5 star rates but treated to 2 star services.
Reviewed August 16, 2015
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Chi from Malaysia
Families with older children
Deluxe Twin
Stayed 3 nights in August 2015
4-star Hyatt Kuantan going down
Pool, beach
Since the hotel will be shut for a year of renovation, there was nothing to say.
Reviewed August 11, 2015
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Ruth from Singapore
Couples
Double Sea View
Stayed 2 nights in August 2015
Pleasant Stay!
location, staff, comfortable rooms
We stayed in the seaview king rooms over the weekend despite reading reviews about how run down the rooms were, and was pleasantly surprised when we arrived. The hotel is not that bad really, but instead we found the place to be very well maintained for a hotel that old. We had no issues with our comfy rooms and had a great time during our two night stay. The view is really awesome! We loved the pools and the poolside dining, not to mention that the staff there were also friendly and efficient. Great place for a relaxing and beautiful weekend!
Reviewed August 11, 2015
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low from Singapore
Families with young children
Twin
Stayed 2 nights in August 2015
good place to stay but could be better
location, near to breach and easy access
internet booking
Reviewed August 10, 2015
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Noor from Malaysia
Couples
Club Double Bed
Stayed one night in August 2015
hotel aim for money only
Hyatt Regency Kuantan Resort
this hotel is going to close for refurbish but still want to charge different rate for club room even though they know that they cannot provide club service.. ive been staying in many 5 starts hotel and expect this hotel have good service especially for club room customer but it this hotel can not achieve even 2 stars... never expect a customer service to question me back when i need a room service for a dusty room... am i paying 7- 8 hundred for dusty room... most of the staff is rude maybe since they know and have no mood to work because next month meaning no job for them but still no excuse when you are in service industry.. im traumatised by hyatt branding after this experience
Reviewed August 06, 2015
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Stanley from United States
Families with young children
Double
Stayed one night in July 2015
Definitely should be closed for reconstruction
Staff, food and amenities
Location was perfect. I hope to re-visit when they re-open for business
Reviewed August 02, 2015
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