Hyatt Regency Kuantan Resort

5 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

Teluk Cempedak, Teluk Cempedak, Kuantan, Malaysia, 25050

Highlights

Location

One of the highlights of this hotel is its prime location.
Great beach access

I love the place, beach and pools, and monkeys
Rated highly by Couples

Enjoy my stay for a night for anniversary
Full-sized bathtubs

Rated highly by Business travelers

Facilities

Beach

Free Wi-Fi

Pool with view

Free parking

Spa

Front desk [24-hour]

Fitness center

Restaurants

About us

Hyatt Regency Kuantan Resort on Teluk Cempedak's shores is a romantic getaway for two. Enjoy beachfront cabanas, lush greenery, and stunning sunsets. The resort offers leisure, adventure, and cultural experiences, all close to nearby attractions. Teluk Cempedak boasts stunning beaches and lush landscapes, with local eateries and outdoor activities. Guests at Hyatt Regency can enjoy a beautiful pool with scenic views, refreshing drinks at the bar, and relaxation on the beach or in the steam room. Rooms are equipped with air conditioning and private balconies, with some offering views of the garden or sea. Just a short walk away, guests can explore Teluk Cempedak Beach and the engaging Mini Zoo Taman Teruntum, providing memorable experiences for every traveler. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

45 travelers have booked today.

Location 9.4
Service 9.2
Cleanliness 9.1
Facilities 9.0

Based on 15,035 verified reviews

Location

9.4

Service

9.2

Cleanliness

9.1

Facilities

9.0

Value for money

8.8

See map

9.4Exceptional

Location rating score

Exceptional location - 0 meters to the beach
Excellent for walking
More details on walking
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There are 36 places in walking distance!

Parking
FREE
Walkable places
Teruntum Forest Reserve
520 m
Popular landmarks
Taman Esplanade
4.5 km
Berjaya Megamall
4.8 km
East Coast Mall
5.1 km
Masjid Sultan Ahmad Shah
5.3 km
Bukit Pelindung Recreational Forest
8.5 km
Closest landmarks
Hyatt Pool
30 m
Mini Zoo Taman Teruntum
680 m
Taman Terumtum
680 m
Roller Skating Court
710 m
Tanjung Tembeling
1.2 km

Good to know

Value for money8.8
Location rating9.4
Nearest airportSultan Haji Ahmad Shah Airport (KUA)
Distance to airport17.7 km

Select your room

1/9

2 Twin Beds With Sea View And Club Access

40 m²/431 ft²
Max 3 adults
2 single beds

10.0

Exceptional

Room comfort and quality
  • Sea view

1/8

2 Twin Beds

34 m²/366 ft²
Max 3 adults
2 single beds

9.1

Exceptional

Room comfort and quality
  • Garden view

1/8

Regency Executive Suite

85 m²/915 ft²
Max 3 adults
1 king bed
  • Sea view

1/8

2 Twin Beds With Club Access

40 m²/431 ft²
Max 3 adults
2 single beds

8.5

Excellent

Room comfort and quality
  • Garden view

1/8

1 King Bed With Sea View And Club Access

40 m²/431 ft²
Max 3 adults
1 king bed

8.8

Excellent

Room comfort and quality
  • Sea view

1/7

2 Twin Beds Deluxe

40 m²/431 ft²
Max 3 adults
2 single beds

8.8

Excellent

Room comfort and quality
  • Garden view

1/7

1 King Bed

34 m²/366 ft²
Max 3 adults
1 king bed
Preferred by Couples

9.1

Exceptional

Room comfort and quality
  • Garden view

1/7

Regency Suite King

91 m²/980 ft²
Max 3 adults
1 king bed

9.1

Exceptional

Room comfort and quality
  • Garden view

1/7

1 King Bed With Club Access

40 m²/431 ft²
Max 3 adults
1 king bed

8.9

Excellent

Room comfort and quality
  • Garden view

1/6

1 King Bed Deluxe

40 m²/431 ft²
Max 3 adults
1 king bed

8.9

Excellent

Room comfort and quality
  • Garden view

Frequently asked questions

Enjoy your holiday retreat the best way with a beverage in your hand at Hyatt Regency Kuantan Resort's nightclub available right in front of your doorstep for when you need a drink or two.

While residing at Hyatt Regency Kuantan Resort, jump start your getaway by visiting the closest attractions that are within walking distance to the property which include Teluk Cempedak Beach and Teruntum Forest Reserve.

Hyatt Regency Kuantan Resort's policy regarding children's bedding considers guests age 13 years and older as adults, and therefore requires an extra bed. If an additional charge applies, you can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

The average room rate for Hyatt Regency Kuantan Resort in the past month is 464.33 MYR, compared to city's average of 195.71 MYR.

Past visitors that stayed at Hyatt Regency Kuantan Resort have given this property a rating of 9.393 for its outstanding location as the major highlight for their stay.

62.0% of our past customer reviews have given a positive appraisal and remarks about this property's wellness amenities. You can look up on more detailed customer reviews, and comments for Hyatt Regency Kuantan Resort down in the review section.

Past solo travelers that have stayed at this property have given Hyatt Regency Kuantan Resort an average rating of 8.9. You can look up more detailed customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.

Verified families with older children that have stayed at this property have given Hyatt Regency Kuantan Resort an average rating of 9.0. You can search for more comprehensive customer ratings and comments by filtering for a specific type of verified travelers down in the review section.

Hyatt Regency Kuantan Resort is located in the Teluk Cempedak neighborhood, consisting of Teluk Cempedak Beach.

Hyatt Regency Kuantan Resort is located within Teluk Cempedak, which makes it conveniently close to natural sights including Taman Esplanade and Bukit Pelindung Recreational Forest.

Wake up to an exceptional buffet breakfast at Hyatt Regency Kuantan Resort. Guests can enjoy breakfast offered with an additional charge of 85 MYR for adults and 45 MYR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is generally included for less than buying it at the resort.

More about Hyatt Regency Kuantan Resort

More about Hyatt Regency Kuantan Resort

Experience Luxury and Tranquility at Hyatt Regency Kuantan Resort

Welcome to Hyatt Regency Kuantan Resort, a 5-star haven nestled in the vibrant coastal city of Kuantan, Malaysia. With its stunning beachfront location, this resort offers the perfect blend of luxury, comfort, and tranquility for an unforgettable getaway. As you step into the grand lobby of Hyatt Regency Kuantan Resort, you'll be greeted by the warm and friendly staff, ready to provide exceptional service throughout your stay. The resort boasts a range of world-class facilities, ensuring that every guest's needs are met. Whether you're here for a relaxing beach holiday, a family vacation, or a romantic escape, this resort has something for everyone. Check-in time at Hyatt Regency Kuantan Resort begins at 4:00 PM, allowing you ample time to settle in and start exploring the resort's extensive amenities. From the moment you arrive, you'll be captivated by the breathtaking views of the South China Sea and the lush tropical gardens that surround the property. The elegantly appointed rooms and suites offer a sanctuary of comfort and style, featuring modern amenities and a soothing color palette inspired by the natural beauty of the surroundings. When it's time to check out, you can take your time and enjoy a leisurely morning, as check-out is until 12:00 PM. This allows you to savor a delicious breakfast at one of the resort's dining venues or take a final stroll along the pristine sandy beach before bidding farewell to this idyllic paradise. Hyatt Regency Kuantan Resort also understands the importance of family-friendly accommodations. Children between the ages of 6 to 11 can stay free of charge, making it an ideal destination for a memorable family vacation. The resort offers a range of activities and facilities to keep the little ones entertained, including a dedicated children's pool, a kids' club, and a variety of outdoor recreational options. With its impeccable service, stunning location, and child-friendly policies, Hyatt Regency Kuantan Resort is the perfect choice for a luxurious and rejuvenating escape in Kuantan, Malaysia. Whether you're seeking relaxation, adventure, or quality time with loved ones, this resort promises an unforgettable experience that will leave you yearning to return.

Relax and Rejuvenate at Hyatt Regency Kuantan Resort's Entertainment Facilities

Discover a sanctuary of relaxation at the Hyatt Regency Kuantan Resort, where guests can indulge in a range of luxurious wellness amenities. Unwind with soothing massages that melt away stress, or elevate your relaxation experience in the sauna and steam room, designed to refresh your body and mind. Whether seeking tranquility or revitalization, these facilities offer the perfect escape from everyday hustle. Complementing the wellness offerings, the resort features a charming gift and souvenir shop, allowing guests to browse unique local treasures and memorable keepsakes. Whether you're looking to pamper yourself or find the perfect gift, Hyatt Regency Kuantan Resort's entertainment facilities promise a delightful blend of relaxation and shopping, making your stay truly unforgettable.

Premier Sports Facilities at Hyatt Regency Kuantan Resort

Discover a haven for sports enthusiasts at the Hyatt Regency Kuantan Resort, where fitness and recreation take center stage. The resort boasts a fully equipped fitness center, featuring modern cardio machines, weight training equipment, and a spacious area designed to help guests maintain their workout routines while enjoying their stay. Whether you're an avid gym-goer or just looking to stay active, our state-of-the-art facilities cater to all levels of fitness.

Exceptional Convenience Facilities at Hyatt Regency Kuantan Resort

Discover a range of thoughtful amenities designed to enhance your stay at Hyatt Regency Kuantan Resort. Guests can enjoy the ease of daily housekeeping, ensuring a consistently fresh and comfortable environment throughout their visit. For added security and peace of mind, the resort offers safety deposit boxes, allowing guests to store their valuables safely. Need assistance or local recommendations? The friendly concierge service is readily available to cater to your needs, making your experience seamless and stress-free.

Convenient Airport Transfer at Hyatt Regency Kuantan Resort

At Hyatt Regency Kuantan Resort, we understand the importance of a seamless travel experience for our guests. That is why we offer convenient airport transfer services to ensure a hassle-free journey to and from the resort. Upon arrival at Kuantan Airport, our friendly and professional staff will be waiting to greet you and assist with your luggage. Sit back and relax in our comfortable and air-conditioned vehicles as you enjoy a scenic drive to the resort, located just 15 minutes away. For your departure, our airport transfer service ensures that you reach the airport on time for your flight. Our dedicated staff will coordinate with you to arrange the most suitable departure time, ensuring a stress-free journey back home. Whether you are traveling for business or leisure, our airport transfer service at Hyatt Regency Kuantan Resort provides a convenient and reliable transportation option, allowing you to focus on enjoying your stay with us.

Exquisite Dining Experience at Hyatt Regency Kuantan Resort

Indulge in a delightful culinary journey at the Hyatt Regency Kuantan Resort, where a variety of dining options await to satisfy every palate. Start your day with a sumptuous breakfast buffet featuring a wide array of local and international dishes, crafted to energize your morning and set the tone for an exciting day ahead. The restaurant offers a warm and inviting atmosphere, perfect for enjoying a leisurely meal with family or friends. Throughout your stay, the resort's attentive daily housekeeping service ensures your comfort and convenience, maintaining a pristine environment for you to relax and unwind. Whether you're craving a hearty breakfast or simply seeking a cozy spot to enjoy your meals, the dining facilities at Hyatt Regency Kuantan Resort promise a memorable and satisfying culinary experience in a beautiful seaside setting.

Luxurious Room Options at Hyatt Regency Kuantan Resort

Discover a range of elegant and spacious accommodations at Hyatt Regency Kuantan Resort, designed to cater to every traveler’s needs. Choose from the cozy 34-square-meter rooms featuring either a King Bed or Twin Beds with stunning sea views, perfect for relaxing and enjoying the scenic surroundings. For those seeking a touch of exclusivity, the rooms with Club Access provide an elevated experience, offering additional privacy and privileges within a 39-square-meter space. Travelers looking for more space and luxury can opt for the Regency Executive Suite or the expansive Regency Suite King, both offering generous living areas for ultimate comfort. For families or guests desiring a more opulent stay, the Family Room and the Presidential and Royal Suites offer ample space and premium amenities. Booking your stay through Agoda ensures you receive the best prices available, along with a hassle-free and seamless reservation process. Take advantage of exclusive deals and secure your ideal room effortlessly, making your trip to Kuantan truly memorable.

Discover the Natural Beauty of Teluk Cempedak in Kuantan, Malaysia

Nestled along the picturesque coastline of Kuantan, Malaysia, the Hyatt Regency Kuantan Resort offers easy access to the stunning beach of Teluk Cempedak. Known for its natural beauty and tranquil ambiance, Teluk Cempedak is a popular destination for both locals and tourists alike. As you step onto the golden sands of Teluk Cempedak, you'll be greeted by crystal-clear turquoise waters and a gentle sea breeze. The beach is surrounded by lush greenery, providing a serene and peaceful atmosphere for relaxation and rejuvenation. Whether you're looking to soak up the sun, take a refreshing dip in the ocean, or simply enjoy a leisurely stroll along the shore, Teluk Cempedak offers the perfect setting. In addition to its natural beauty, Teluk Cempedak also offers a range of activities for visitors to enjoy. Adventure seekers can try their hand at water sports such as jet skiing, banana boating, and parasailing, while nature enthusiasts can explore the nearby hiking trails and discover hidden gems within the surrounding rainforest. For those who prefer a more laid-back experience, there are plenty of beachfront cafes and restaurants where you can indulge in delicious local cuisine while taking in the breathtaking views. With its idyllic setting and array of recreational activities, Teluk Cempedak is a must-visit destination for anyone staying at the Hyatt Regency Kuantan Resort. Whether you're seeking relaxation, adventure, or simply a chance to immerse yourself in the beauty of nature, Teluk Cempedak has something for everyone.

Convenient Transportation Options from the Airport to Hyatt Regency Kuantan Resort

Nestled in the picturesque coastal city of Kuantan, Malaysia, the Hyatt Regency Kuantan Resort offers a luxurious escape for travelers seeking a beachfront retreat. Getting to the resort from the nearest airport is a breeze, thanks to the convenient transportation options available. If you arrive at Sultan Haji Ahmad Shah Airport, which is located approximately 25 kilometers away from the resort, you can easily reach the Hyatt Regency Kuantan Resort by taxi or private car. Taxis are readily available at the airport's designated taxi stand, and the journey to the resort takes around 30 minutes, depending on traffic conditions. Alternatively, you can arrange for a private car transfer through the resort, ensuring a seamless and comfortable journey to your destination. Another option is to fly into Kuala Lumpur International Airport (KLIA), which is the main international gateway to Malaysia. From KLIA, you can take a domestic flight to Sultan Haji Ahmad Shah Airport, followed by a taxi or private car transfer to Hyatt Regency Kuantan Resort. This option allows you to enjoy the convenience of a direct flight to Kuantan, followed by a short transfer to the resort. Whichever airport you choose to fly into, rest assured that reaching Hyatt Regency Kuantan Resort is a hassle-free experience. With various transportation options available, you can start your beachfront getaway in no time, ready to indulge in the resort's luxurious amenities and breathtaking surroundings.

Discover the Natural Beauty and Exciting Attractions near Hyatt Regency Kuantan Resort

Nestled in the heart of Kuantan, Malaysia, Hyatt Regency Kuantan Resort offers a prime location surrounded by captivating landmarks and exciting attractions. One of the most popular nearby destinations is Teluk Cempedak Beach, a picturesque stretch of golden sand and turquoise waters. Whether you're looking to soak up the sun, take a leisurely stroll along the shore, or indulge in thrilling water sports, this beach is the perfect spot for relaxation and recreation. For nature enthusiasts, Taman Gelora is a must-visit attraction located just a short distance from the resort. This sprawling park features lush greenery, scenic jogging tracks, and serene lakes, making it an ideal place for a peaceful retreat amidst nature. Additionally, the Mini Zoo Taman Teruntum offers a unique opportunity to get up close and personal with a variety of wildlife species, including exotic birds, reptiles, and mammals. If you're seeking a bit of adventure, head to Tanjung Tembeling, where you can embark on an exhilarating river cruise through the mangrove forests. Immerse yourself in the stunning natural surroundings as you spot diverse flora and fauna along the way. For a dose of culture and history, visit Kuantan Recreational Parks, where you can explore ancient artifacts, traditional Malay houses, and learn about the local heritage. With its convenient location near these remarkable landmarks and attractions, Hyatt Regency Kuantan Resort offers an unforgettable experience that combines relaxation, adventure, and cultural exploration.

A Gastronomic Adventure Awaits

Indulge in a diverse culinary experience during your stay at Hyatt Regency Kuantan Resort. With an array of restaurants in close proximity, you'll be spoilt for choice. Savor the freshest seafood at Alor Akar Seafood Restaurant, where you can delight in mouthwatering dishes prepared with locally sourced ingredients. For those craving authentic Malay cuisine, Lila Wadi Restaurant offers a tantalizing menu of traditional favorites. Restoran Nasi Vanggey Teluk Sisek is a must-visit for those seeking a taste of the local flavors, serving up delectable rice dishes with a variety of flavorful accompaniments. For a quick bite or a leisurely breakfast, head to Muar E Kopitiam, a charming coffee shop that serves up delicious local fare. Craving Chinese cuisine? Look no further than Restoran Hoi Yin, where you can indulge in a wide range of Cantonese delights. If you're in the mood for a juicy steak, Sungei Lembing Steakhouse is the place to be. For a cozy and relaxed atmosphere, Loteng Cafe Telok Cempedak is the perfect spot to enjoy a cup of coffee and a light snack. La Casa Kuantan offers a fusion of Western and Asian flavors, with a menu that will satisfy even the most discerning palate. Kedai Kopi Kimteng (Pekanbaru City Center) is a popular local haunt, known for its aromatic coffee and delectable breakfast options. And if you're craving some spicy Thai cuisine, Restoran Tomyam Garden is a hidden gem that will transport your taste buds to the streets of Bangkok. With such a diverse range of dining options just a stone's throw away from the hotel, your culinary adventure awaits at Hyatt Regency Kuantan Resort.

Affordable Luxury at Hyatt Regency Kuantan Resort

Indulge in a luxurious getaway at the Hyatt Regency Kuantan Resort without breaking the bank. With an average price of just $106 per room, this exquisite beachfront property offers exceptional value for money. Compared to the average price of a hotel room in Kuantan, which stands at $49, the Hyatt Regency Kuantan Resort provides an unparalleled experience at an affordable price. Step into a world of elegance and comfort as you enter your spacious and well-appointed room at the Hyatt Regency Kuantan Resort. Each room is tastefully decorated with modern furnishings and offers stunning views of the pristine beach or lush gardens. With top-notch amenities and impeccable service, you'll feel like royalty during your stay. Whether you're looking to relax by the pool, indulge in a rejuvenating spa treatment, or savor delectable cuisine at one of the resort's restaurants, the Hyatt Regency Kuantan Resort has something for everyone. Don't miss out on this incredible opportunity to experience luxury at an unbeatable price. Book your stay today and create unforgettable memories at the Hyatt Regency Kuantan Resort.

Excellent Service and Beautiful Beachfront

Guests rave about the excellent service provided by the staff at Hyatt Regency Kuantan Resort. They are described as helpful, friendly, and accommodating. The room service is also highly praised, with guests loving the convenience and quality of the service. The hotel itself is commended for its cleanliness and spacious rooms, offering stunning views. The beachfront location is a highlight for many guests, who appreciate the beautiful beach and the opportunity to relax by the pool. The facilities are top-notch, and the staff are always on hand to assist guests with a warm and friendly demeanor. Overall, guests highly recommend Hyatt Regency Kuantan Resort for its excellent service, beautiful beach, and fantastic amenities.

A Haven of Luxury and Exceptional Service

Hyatt Regency Kuantan Resort in Kuantan, Malaysia, has garnered an impressive reputation among its guests, evident from its outstanding customer ratings. With an overall rating of 9.0, this resort is truly a haven of luxury and exceptional service. One of the standout features of this resort is its excellent value for money, scoring an impressive 8.6. Guests have praised the resort for providing top-notch facilities and amenities that exceed their expectations. From the moment you step into the lobby, you'll be greeted with a sense of opulence and sophistication that sets the tone for your entire stay. The resort's cleanliness is also highly rated, with a score of 9.0. Guests have consistently commended the housekeeping staff for their meticulous attention to detail, ensuring that every corner of the resort is spotlessly clean. Whether it's the pristine swimming pools, well-maintained gardens, or immaculate guest rooms, you can expect nothing less than absolute cleanliness at Hyatt Regency Kuantan Resort. Situated in a prime location, this resort scores an impressive 9.3 for its proximity to key attractions. Whether you're looking to explore the beautiful beaches, indulge in local cuisine, or discover the cultural heritage of Kuantan, you'll find everything conveniently within reach. The resort's staff performance is also highly regarded, with a rating of 9.1. From the warm welcome at check-in to the attentive service throughout your stay, the dedicated staff go above and beyond to ensure that every guest feels valued and well taken care of. Experience the epitome of luxury, cleanliness, and exceptional service at Hyatt Regency Kuantan Resort. With its outstanding customer ratings, this resort promises an unforgettable stay that will exceed all your expectations.

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Amenities and facilities

Excellent9.0

Facilities

Most talked about facilities

Languages spoken
  • English
  • Chinese [Mandarin]
  • Malay
Accessibility
  • Elevator
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Badminton court
  • Body scrub
  • Body wrap
  • Computer station
  • Fitness center
  • Foot bath
  • Garden
  • Gym/fitness
  • Massage
  • Massage bed
  • Nightclub
  • Pool facilities
  • Pool with view
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool
  • Swimming pool [outdoor]
  • Tennis court
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Cashless payment service
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
Dining, drinking, and snacking
  • Alcohol
  • Alternative meal arrangement
  • Asian breakfast
  • Asian cuisine in restaurant
  • Bar
  • Bottle of water
  • Breakfast [buffet]
  • Coffee/tea in restaurant
  • Coffee shop
  • Fruits/snacks
  • Halal breakfast
  • Happy hour
  • International cuisine in restaurant
  • Poolside bar
  • Restaurant lunch
  • Restaurants
  • Room service
  • Salad in restaurant
Services and conveniences
  • Air conditioning in public area
  • Audio-visual equipment for special events
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Essential condiments
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Meeting stationery
  • Outdoor venue for special events
  • Postal service
  • Projector/LED display
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace
  • Wi-Fi for special events
  • Xerox/fax in business center
For the kids
  • Family/child friendly
  • Family room
  • Kids club
  • Kids facilities
  • Kids meal
  • Kids shampoo
  • Swimming pool [kids]
Land sports
  • Golf course (within 3 km)
Access
  • CCTV in common areas
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Proposal spot
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [nearby]
  • Car power charging station
  • Rental car
Sports equipment rental
  • Bicycle rental
Available in all rooms
  • Balcony/terrace
  • Free bottled water unavailable
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Mini bar
  • Shower

Food and dining

Restaurants on site
Kampung
  • Cuisine: Chinese, Indian, Malaysian
  • Menu: Buffet, A-la-carte
Italian Bistro
  • Cuisine: Italian
  • Menu: Buffet
Deli
  • Menu: Buffet

Location

Teluk Cempedak, Teluk Cempedak, Kuantan, Malaysia, 25050

Exceptional9.4

Location

Airports
  • Sultan Haji Ahmad Shah Airport (KUA)
    17.7 km
  • Sultan Mahmud Airport (TGG)
    176.8 km
Public transportation
  • Terminal Sentral Kuantan Bus Station
    10.1 km
  • ECRL STN12 Stesen Kota SAS Station
    10.4 km
Hospital or clinic
  • Kuantan Specialist Hospital
    3.5 km
Shopping
  • East Coast Mall
    5.1 km
Convenience store
  • On-site

What's nearby

Popular landmarks
  • Taman Esplanade
    4.5 km
  • Berjaya Megamall
    4.8 km
  • East Coast Mall
    5.1 km
  • Masjid Sultan Ahmad Shah
    5.3 km
  • Bukit Pelindung Recreational Forest
    8.5 km
  • Sungai Pandan Waterfall
    25.3 km
  • Bukit Gambang Waterpark Resort
    37.3 km
Nearby landmarks
  • Hyatt Pool
    30 m
  • Teruntum Forest Reserve
    520 m
  • Mini Zoo Taman Teruntum
    680 m
  • Taman Terumtum
    680 m
  • Roller Skating Court
    710 m
  • Tanjung Tembeling
    1.2 km
  • Royal Pahang Golf Club
    1.3 km
  • Taman Kejiranan Telok Sisek Car Park
    2.3 km
  • Taman Kejiranan Jalan Telok Sisek
    2.3 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-5 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property. Subject to availability.
Children 6-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Day-bed for children is available for 1 King Bed Family room type.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from16:00
  • Check-out until12:00
Extras
  • Breakfast charge (unless included in room price)85 MYR
The property
  • Number of restaurants3

Property announcements

Guests are required to pay Cukai Kelestarian (Sustainability Tax) of MYR 3.00 per room per night, as required by the Pahang State Government. This amount is not included in the room rate and will be paid directly to the hotel.


Malaysia Tourism Tax MYR 10 per room per night stay applicable for foreigners and not for local residents.

Reviews of Hyatt Regency Kuantan Resort from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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8.9

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 9.6
  • 7.6
  • 10
  • 9.2
  • 10
  • 9.2
  • 10
  • 8.4
  • 9.2
  • 9.6

Most recent

  • Location score 9.4 out of 10 and is a high score in Kuantan
    Location9.4
  • Service score 9.2 out of 10 and is a high score in Kuantan
    Service9.2
  • Cleanliness score 9.1 out of 10 and is a high score in Kuantan
    Cleanliness9.1
  • Facilities score 9 out of 10 and is a high score in Kuantan
    Facilities9.0
  • Value for money score 8.8 out of 10 and is a high score in Kuantan
    Value for money8.8
High score for Kuantan

Rating

9+ Exceptional (2,374)
8-9 Excellent (518)
7-8 Very Good (451)
6-7 Good (102)
<6 Below Expectation (166)

Review summary

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Guests have praised the hotel for its excellent and friendly staff, making their stay enjoyable. The restaurant serves a highly recommended breakfast with a delicious menu selection. Its convenient location offers easy access to a private beach and Teluk Cempedak. The spacious and comfortable rooms are perfect for families and its beautiful location offers mesmerizing sunrise/sunset views. There are also plenty of nearby eateries, shops, and famous restaurants to explore.

Good amenities, although some consider the hotel expensive. Mostly positive reviews justify a visit.

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Service

Mentioned in 405 reviews
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89% Positive
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96% Positive
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Breakfast

Mentioned in 182 reviews
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75% Positive
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Room view

Mentioned in 169 reviews
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95% Positive
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4% Unfavourable

Pool

Mentioned in 151 reviews
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77% Positive
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22% Unfavourable

Room comfort

Mentioned in 130 reviews
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23% Unfavourable

Check in

Mentioned in 102 reviews
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58% Positive
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41% Unfavourable
Showing 3,611 verified guest comments
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  1. 8.0
    Excellent
    HazwaniHalim from Malaysia
    Family with young children
    1 King Bed With Sea View
    Stayed 2 nights in September 2025

    “BAD FRONT DESK CUSTOMER SERVICE”

    On 20th August 2025, I had booked 2 King Bed with Sea View rooms. One room for my parents and another room for 2 adults + 1 child. Booking and payment was made through Agoda app and booking confirmation was received for both the rooms. On 17th September 2025, we arrived at the hotel at around 3:30pm and proceeded to the check-in counter. We were aware that check-in for this particular hotel is at 4pm, as I have been here previously. At the check-in counter, we were informed that 1 room was ready, thus we proceeded to the room. Upon arrival at the room, it is not the room I have paid for, we were given a garden view room, which has a lower price. The porter too had already arrived at the room with us with all our bags. Thus, I had to make everyone go back to the lobby, and wait there while I went back to the check-in counter. Upon informing the staff, she proceeded to check the system and said that I was given a family room as requested and all family rooms only have garden view. I informed her that I HAVE NOT made any special or specific requests at all, I only purchased 2 rooms with King Bed and Sea View, which has the most highest price, but we specifically wanted the sea view as that is the main attraction of this hotel. She then checked her system, and then proceeded to enter a room behind the counter, then came out and told me there was a mix-up and the room distribution team was sorting it out. So, I waited at the lobby with my family. Around 5 minutes later, she gave me a room key, and I went to check that we had got the correct room, before proceeding to give the key to my elderly parents for them to check in and settle down first. I was informed that I would receive a phone call once the 2nd room was ready. So, I waited. I waited until 4pm which was supposedly the check-in time, and still no phone call was received. At 4:10pm, I proceeded to the lobby and stood in front of the check-in counter, but the lady staff who had arranged my check-in earlier was ignoring me and avoiding eye contact, and did not care to update me on the progress. So, I waited another 10 minutes in front of her specific counter. Still nothing. At 4:22pm I walked up to her and asked what is going on. She appeared flustered and kept saying "sekejap ye sekejap ye" and went walking around talking to other staff. I was really disappointed and angry at this point. Having paid a lot for this so-called 5-star resort and staff is behaving like this. At around 4:30pm, I was called to another counter where a male staff was giving more excuses to me, and said the delay was because I needed a connecting room????? I got more frustrated as I HAD NEVER asked or made any of these requests at all. I immediately told him all I wanted was what I had booked in the app, which is KING BED and SEA VIEW, and THAT IS ALL, and he got up and walked away and suddenly magically there was a room available and he was going on about the room is on 3rd floor and I just said I don't care, it's been half an hour past the already late check-in time, other hotels check in at 3pm, this hotel check in IS at 4pm and now at 430pm I am still stuck at the lobby. He then gave me the key card and that was it. No apology at all. No apology for all the mix-ups, no apology for blaming everything on the customer, when I DID NOT EVEN MAKE ANY SPECIFIC REQUESTS. I walked away after thanking him in disappointment and anger. Having been to this hotel previously, I certainly did not expect this kind of staff attitude, it was really surprising. Upon arriving at my room, I did receive a Sea View room, but I did not get my King Bed. Instead, I received 2 single beds. So, my sister took 1 bed, and me and my daughter had to cramp up in 1 single bed for 2 uncomfortable nights of sleep. I did not have the energy to make another fuss at the check-in counter as I knew they would try to put the blame on me again. Not worth it. My brother and his family who checked in separately, had made their own bo

    Reviewed September 24, 2025
  2. 9.6
    Exceptional
    Faez from Malaysia
    Family with teens
    2 Twin Beds With Sea View
    Stayed 1 night in September 2025

    “A Serene Family Beachcation at Hyatt Regency Kuantan”

    Our family’s little beach escape to Hyatt Regency Kuantan was one of those spontaneous, last-minute decisions. The rates were on the higher side given how close to check-in we booked, but with four of us traveling, I requested a connecting room just a day before arrival — and to my delight, the hotel made it happen. The moment we arrived, the mood shifted into holiday mode. A gentleman at the concierge greeted us with the warmest smile, quickly lending a hand with our luggage. At check-in, everything flowed smoothly. Rizal at reception was especially memorable — kind, attentive, and thoughtful enough to offer me a tissue as the afternoon heat lingered. A refreshing drink in the lobby helped ease the journey, and with the soft resort ambience around us, we felt instantly transported. The room opened up to a view that took our breath away — sparkling clean, airy, and directly facing the beach. From the balcony, we could see guests tanning, children splashing in the pool, and waves rolling in like background music. Though the room carried a slightly older resort charm and the toiletries rack showed its age, the beds were deeply comfortable, and the staff’s attentiveness made us feel well cared for. The private beach was where the magic happened. Picture this: soft sand, rows of inviting beach chairs, a bar close at hand, and towels ready whenever we needed. Sunrise here was worth waking early for — golden light spilling across the horizon, painting the water in hues you only see on postcards. Breakfast was another highlight. The spread was abundant and varied, perfect for both families and travelers. We lingered over plates of fresh selections, grateful for the calm start to the day. Parking, while slightly inconvenient with a short walk after drop-off, was manageable — and free with a simple Touch ’n Go validation. All in all, this trip reminded us why beachcations are worth it — not just for the view, but for the warmth of service and the little details that made us feel at home. Hyatt Regency Kuantan may not be the most modern of Hyatts, but it’s a place with heart, a view that stays with you, and a reason for us to return.

    Reviewed September 29, 2025
  3. 8.8
    Excellent
    Nurezzati from Malaysia
    Couple
    1 King Bed With Sea View
    Stayed 1 night in September 2025

    “memorable birthday trip ”

    I would like to share my experience during our recent 2D1N stay at this hotel. Pre-Arrival & Check-In Our journey started even before arrival. Special thanks to Ms. Fatima and Ms. Melissa from customer service, who assisted me promptly at 4am via chat regarding a cake request. Their responsiveness despite the early hours was impressive. Upon check-in, Mr. Najmi welcomed us warmly and explained the hotel facilities in detail. The information card he provided was very helpful. In-Room Dining & Service A special appreciation goes to the in-room dining staff who delivered the cake. Although I didn’t manage to catch his name, his cheerful and kind attitude added joy to the moment. Ms. Lina from the service centre also accommodated our request for a complimentary late check-out until 1pm, allowing us more time to enjoy the facilities. Overall, the service from the staff was excellent, and their hospitality made a strong impression on us. Areas for Improvement Unfortunately, our stay was not without shortcomings. • The kettle in our room still had leftover instant noodles, indicating that housekeeping had overlooked proper cleaning. • The floor was dusty and there were traces of lizard droppings, which was disappointing for a hotel of this standard. • While breakfast offered a good variety and overall delicious items, some dishes could be improved. The nasi goreng kampung and sambal bilis were overly salty, and the curry served with roti canai tasted unusually bitter. Overall Experience Despite these issues, it was a memorable stay for us. The view and atmosphere of the hotel were delightful, and we truly enjoyed our time. We definitely look forward to returning in the future, with the hope that improvements, particularly in housekeeping and food preparation, will be made.

    Reviewed September 10, 2025
  4. 9.6
    Exceptional
    Noraida from Malaysia
    Family with teens
    1 King Bed With Sea View
    Stayed 2 nights in March 2026

    “Lovely resort with excellent service”

    We thoroughly enjoyed our 2n3d stay at this hotel. View was perfect, staff were friendly and courteous, buffet breakfast was amazing, room was comfortable albeit a lillte outdated. We have absolutely no complaints except for the long wait during check in. I had to queue and wait almost an hour befire being checked in. There were.only 3 counters (max number) and as it was during the raya/sch hols, the hotel was almost full. Something needs to be done about this.

    Reviewed March 27, 2026
  5. 9.6
    Exceptional
    Faez from Malaysia
    Couple
    1 King Bed With Sea View
    Stayed 1 night in September 2025

    “Where the Sea Meets Stillness at Hyatt Regency Kuantan ”

    Sometimes the best trips are the ones we don’t plan. Our quick family beach escape to Hyatt Regency Kuantan felt like that. Unhurried, sunlit, and quietly beautiful. Even though we booked just a day before, the hotel managed to arrange connecting rooms for us, and from the moment we arrived, the tone was set with warm smiles and calm service. A refreshing drink greeted us in the lobby, while the sound of waves hummed softly in the distance. Rizal at reception was especially kind. The sort of small, sincere hospitality that stays with you. When we entered our rooms, the view stopped us in our tracks. The South China Sea stretching endlessly, sunlight reflecting off the water, and laughter drifting up from the pool below. The rooms carried a touch of vintage charm, a little aged, but with everything you need and beds that wrapped you in comfort. The private beach was where time slowed down. Rows of loungers under palm trees, a bar close by, and that golden sunrise that made waking early worth it. It felt like the world had pressed pause for a moment. Breakfast the next morning was lovely, generous, fresh, and relaxed. We lingered longer than planned, just soaking in the peace. Parking was simple enough, with a short walk and easy Touch ’n Go validation. Hyatt Regency Kuantan may not be the flashiest of resorts, but it carries something more meaningful. A sense of warmth, nostalgia, and genuine care. A place that feels quietly luxurious, where the sea becomes part of your rest.

    Reviewed October 08, 2025
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