8.6
Excellent
/10
(1,200 reviews)See what guests said
Housekeeping6
Breakfast3
View1
See map
9.1

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Parking
Available
Popular landmarks
Madame Tussauds London 860 m
Buckingham Palace 1.86 km
National Gallery 2.09 km
The British Museum 2.12 km
V&A - Victoria and Albert Museum 2.34 km
Natural History Museum 2.47 km
Big Ben 2.75 km
London Eye 2.9 km
Tower of London 5.65 km
Tower Bridge 5.74 km
Nearby landmarks
The Sportsman Casino 110 m
Marks & Spencer 200 m
Clarks 210 m
Grosvenor Casino Barracuda, London 210 m
Marble Arch Tube Station 210 m
Wallace Collection 260 m
Ritu 270 m
Marble Arch 280 m
Marble Arch Theatre 280 m
Still Water Horse Head Statue 290 m
Hyatt Regency London - The Churchill Hotel

"I would like to thank the staff and the hotel management"

Rashed - March 16, 2019

1 Queen Bed - Guestroom Hyatt Regency London - The Churchill Hotel
Lobby Hyatt Regency London - The Churchill Hotel
Lobby Hyatt Regency London - The Churchill Hotel
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Free Wi-Fi

Hyatt Regency London - The Churchill Hotel

30 Portman Square, Hyde Park, London, United Kingdom, W1H 7BH - See map
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
What guests are saying:Read all 1,200 reviews
Exceptional comfort
9.3 room quality and comfort
Excellent cleanliness
8.6 rating for cleanliness
Excellent service
8.3 rating for service
Excellent facilities on premise
8.0 facilities on premise

I loved the toilet cleaning machine to wash after using toilet, I loved everything about the hotel.

reem | August 28, 2019

Request for rooms with park view, Appreciated the early check in after 13.5 hours flight!

Darmataksiah | February 20, 2019

Good place to stay, clean room and very good location nearest to shoping center

Suhendra | December 6, 2019

Good place to stay, clean room and very good location nearest to shoping center

Suhendra | December 6, 2019

Good place to stay, clean room and very good location nearest to shoping center

Suhendra | December 6, 2019

Hotel location is very strategic and their breakfast is fresh and delicious.

Tara | November 12, 2018

  • 220 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Located in heart of London

  • Free Wi-Fi in all rooms!

Your dates are popular among travelersUsers are booking a place in London every 9 minutes on Agoda.com
Value for money7.6
Distance to city center0. Km
Location rating9.1
Nearest airportLondon City Airport (LCY)
Distance to airport14.3 km

Rooms available at Hyatt Regency London - The Churchill Hotel

9.3
Exceptional
Room comfort & quality
Executive Suite
Executive Suite
...
  • Room size: 58 m²/624 ft²
  • Balcony/terrace
  • 1 king bed or 2 single beds
Enter dates to see prices
1 King Bed Balcony Suite
1 King Bed Balcony Suite
...
  • Room size: 53 m²/570 ft²
  • Balcony/terrace
  • 1 king bed
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Premium Suite with Balcony
Premium Suite with Balcony
...
  • Room size: 85 m²/915 ft²
  • City view
  • 1 king bed
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Churchill Suite
Churchill Suite
...
  • City view
  • Balcony/terrace
  • 1 king bed & 1 king bed & 2...
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Club Room 1 King Bed
Club Room 1 King Bed
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 1 king bed
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Garden View Twin
Garden View Twin
...
  • Room size: 25 m²/269 ft²
  • Garden view
  • 2 single beds
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Garden View King
Garden View King
...
  • Room size: 25 m²/269 ft²
  • Garden view
  • 1 king bed
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Regency Suite
Regency Suite
...
  • Room size: 53 m²/570 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
2 Twin Beds
2 Twin Beds
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Club Room with 2 Twin Beds
Club Room with 2 Twin Beds
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Hyatt Regency London - The Churchill Hotel?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hyatt Regency London - The Churchill Hotel?

Hyatt Regency London - The Churchill Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 144 GBP. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service.

What is the smoking policy at Hyatt Regency London - The Churchill Hotel?

Hyatt Regency London - The Churchill Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

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Explore the neighborhood

What people love about Hyatt Regency London - The Churchill Hotel

  • 8.0
    Very good
    Location

    "Location is great, very near oxford st."

    Darmataksiah

    |

    February 26, 2019

  • 10.0
    Exceptional
    Location

    "Location is excellent for shopping."

    You-Jin

    |

    February 9, 2019

  • 9.2
    Exceptional
    Location

    "Best location with great access."

    mohamed

    |

    August 27, 2018

Property ranking|Compared to 13,490 London properties
See all rankings
Room comfort score
9.3/10
Room size
60 sqm.
Location score
9.1/10
Cleanliness score
8.6/10
Better than
99
%
of London properties
Bigger than
99
%
of London properties
Better than
98
%
of London properties
Better than
98
%
of London properties
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Overall rating:
8.6
Excellent
1,200 reviews
Cleanliness
8.6
Facilities
8.0
Location
9.1
Read all reviews >
What travelers say they love:
Good selection of snacks & drinks at club lounge.
Darmataksiah from Malaysia
Family with older children
More about Hyatt Regency London - The Churchill Hotel

More about Hyatt Regency London - The Churchill Hotel

Formally known as the Churchill Inter-Continental, Hyatt Regency London - The Churchill Hotel is located in London's West End area, making it ideal for leisure travelers. Hyde Park, Paddington train station, and London’s West End are all located very close to the luxury hotel. Marble Arch and Buckingham Palace are also in close proximity to the hotel. The Terrace on Portman Square serves international and local cuisine throughout the day while the famous chef, Georgia Locatelli, runs the Locanda Locetelli Italian eatery. Fitness fanatics should be sure to visit the 24-hour health club and enjoy an array of exercise machines, tennis courts, and sauna sessions. The theater desk can assist with trips to world famous productions around the city. Don’t forget to stop by the Altay Hair and Beauty Salon before the big show. The hotel is ideal for travelers who want to dwell in luxury while staying in London's West End district. Please enter your dates on our secure online booking form to make a reservation at Hyatt Regency London - The Churchill Hotel.

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Most talked about facilities

Breakfast
4 mentions
Housekeeping
4 mentions
Food & Dining
2 mentions
Internet
1 mention

What they offer

10.0
Exceptional
Staff 

"All the staff are friendly and helpful."

You-Jin

|

February 9, 2019

View all reviews
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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

Full English/Irish

Restaurants on site

The Montagu
Cuisine:British
Menu:Buffet

Nearby restaurants

British cuisine
British cuisine
The Montagu
20 m British, European, Gluten Free
Clementines
30 m British
Marble Arch News
110 m British
American cuisine
American cuisine
The Lockhart London
310 m American
Black & Blue Steakhouse - Wigmore Street
400 m American, British, Gluten Free
The Colony Grill Room
450 m American, British, European
European cuisine
European cuisine
Vinoteca
310 m European, Wine Bar
Lurra
320 m European, Mediterranean, Spanish
Truc Vert
410 m European, French, Mediterranean

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of Hyatt Regency London - The Churchill Hotel from real guests

Overall rating
8.6
Excellent
From 1200 reviews
9.4Location
8.9Room comfort and quality
8.8Cleanliness
Agoda Reviews (164)Booking.com Reviews (1036)
Rating via Agoda8.3
/
10
Cleanliness8.6
Facilities8.0
Location9.1
Room comfort and quality9.3
Service8.3
Value for money7.6
High score for London
Rating
9+ Exceptional (30)
8-9 Excellent (14)
7-8 Very Good (11)
6-7 Good (0)
<6 Below Expectation (4)
Time of the year
Mar - May (14)
Jun - Aug (9)
Sep - Nov (21)
Dec - Feb (15)
Don't miss out!Users are booking a place in London every 9 minutes on Agoda.com
All guests (164)
All room types
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Show reviews that mention 

Showing 59 verified guest comments
123
10.0
Exceptional
Craig from Australia
Couple
Club Room 1 King Bed
Stayed 3 nights in December 2013

Fantastic central london luxury hotel”

Great location, style all the way, friendly staff, great club lounge

This is the second time I have stayed at the Hyatt Regency Churchill. It is a luxury hotel and the location is absolutely fantastic. The staff at the hotel are extremely welcoming and seem to go out of their way to do whatever you need, from the doorman to the reception to the Club staff. Really excellent. I booked a Club Room, which I highly recommend. The rooms are fairly standard, but large for UK standards. Well appointed and clean. The location is perfect. It is situated on Portman Square, which is a large park, which gives the impression of space. The hotel is a short walk to Oxford Street from which you can easily access downtown London to the left or towards Marble Arch and Harrods to the right. It is all right there. Nothing is more than a short walk away. The hotel has a small gym (don't forget to turn on the air conditioning, otherwise it gets quite warm) and is quite a happening place. There is a restaurant downstairs that seems always busy and the Churchill Bar on the corner. But if you want to get outside the hotel, there are lots of eating and drinking options that are London favourites. Room Tip: Book a Club room. The Facilities are very English and very enjoyable.

Reviewed December 14, 2013
9.2
Exceptional
mohamed from United Arab Emirates
Family with young children
1 King Bed Balcony Suite
Stayed 4 nights in August 2018

Very nice hotel”

Totaly great hotel to live. Best location with great access. Service swift and staff friendly. Recieption employees should be improved and should be more friendly. Breakfast area is accepted which located on 8th floor but usually i prefer the ground floor. Food is nice and the staff is friendly on the breakfast area. I dont like that much the view of my suite. I prefer city view and the street view. The elevator securite and should used after using access card which i like it Breakfast area access with room card as well which is great idea. I recommend also the online reservation without modifiy or upgrade on hotel. Also the beds for kids nice and the king bed for adult is massive and comfortable also the suite come with two bathrooms. Thank you hyatt

Reviewed August 27, 2018
8.7
Excellent
Russell from United Kingdom
Couple
Stayed 2 nights in December 2009

Hyatt Churchill London”

Superbly located, lovely food in the Regency Club, friendly staff
no free wireless internet for Regency Club members, crowded in the Regency Club lounge, we didn't get a private check in.

The hotel is well situated just 5 minutes from Marble Arch which is ideal for shopping and catching a tube around London. The Regency Club has free canapes and drinks each night between 6-8pm which is a lovely way to start your evening. Be early there on Sunday for breakfast, or you may have to queue!

Reviewed December 12, 2009
10.0
Exceptional
Anura from Sri Lanka
Couple
2 Twin Beds
Stayed 6 nights in September 2012

5 star bliss”

Best location, it's a hyatt regency - so all the trimmings of a really fine hotel

We couldn't have stayed at a better hotel. They are so efficient. I misplaced my agora hotel voucher but they made no fuss as it was all there. Some hotels can make an unnecessary fuss in the evenings we didn't have to go out as the hotel has a superb pianist and sometimes there's jazz it made my stay in London that much better as I could walk to Selfridges and Bond st etc. Great for walks in the park in the morning when weather permits

Reviewed October 11, 2012
10.0
Exceptional
Marcelo from United States
Couple
Stayed 2 nights in March 2009

Just wonderful”

Comfort, excellent concierge service, location, loved the mattress, excellent restaurant

We loved this hotel! In fact, we already started planning a second trip and will definitely only go back to the Churchill. The concierges are knowledgeable and extremely helpful. The location is perfect.

Reviewed March 17, 2009
8.7
Excellent
Thorarinn from Iceland
Couple
2 Twin Beds
Stayed 3 nights in November 2011

Serving with elegance and care ”

High standard from the lobby and thereon, exelent room

the hotel is well located and has managed to preserve the old english stile, upgraded with the american touch brought on with hyatt, like ironing facilities at the room, which are by the way very good, not least the beds which treaded one unusually well. the staffs are helpful and easily accessible. the restaurant and the sitting area at the 1st floor, as well as the bar is accommodative.

Reviewed November 23, 2011
9.3
Exceptional
Sara from United Kingdom
Couple
2 Twin Beds
Stayed 1 night in November 2013

Great hotel, friendly staff”

Staff room champagne brunch

Perfect!! Stayed for my husbands fiftieth birthday after a surprise night out in London for him. The staff were amazing at keeping the secret and did all they could to make our stay as special as possible. Nothing was too much trouble for them. The next day we had booked in 11 people for the Sunday champagne - brunch- again a total surprise for my partner when he saw his closest friends warming themselves by the fire, waiting for him. The champagne kept flowing, the food was exquisite, the staff were all delightful. They even presented us with a chocolate birthday cake (even though they had hidden overnight the huge 50 birthday cake I had bought for him). I would like to say a big thank you to all the staff we met, but an especially huge thank you to Lee Osman who dealt with my numerous emails and requests prior to our stay

Reviewed November 27, 2013
9.6
Exceptional
Jasem from Kuwait
Couple
2 Twin Beds
Stayed 4 nights in May 2016

Perfect hotel”

I would like to recomend Churchill hotel, perfect location,clean, comfort.

Reviewed May 08, 2016
10.0
Exceptional
You-Jin from Singapore
Business traveler
1 King Bed
Stayed 7 nights in February 2019

Very thing about the hotel is perfect. ”

Location is excellent for shopping. One of the most comfortable bed, if not the most comfortable i've slept in for a hotel. All the staff are friendly and helpful. Would definitely be staying again if I'm in London.

Reviewed February 09, 2019
9.0
Exceptional
Hadi from Oman
Couple
2 Twin Beds
Stayed 7 nights in January 2016

Perfect hotel for Oxford St area”

Location, Staff, Comfort of the new rooms

Was just perfect, staff are very friendly and supportive for any request you may have. Despite the renovation going on, however we couldn't feel it as it was always during day tome when we are out exploring London. The room provided, was recently renovated, clean & comfortable too.

Reviewed January 26, 2016
8.7
Excellent
YE from China
Business traveler
Garden View Twin
Stayed 3 nights in February 2013

great location and nice view”

convenient to access popular sightsees, polite staff, near the main transpotations but quite environment, good maintenance

The hotel is located in a place which is very convenient to access most popular sightsees in center or west part of London. It is near the main transpotations but very quite. Maintenance is very well done. Services are gentle and polite...

Reviewed March 12, 2013
9.3
Exceptional
Andrew from Australia
Couple
Garden View Twin
Stayed 3 nights in May 2013

Very comfortable, fantastic location.”

Large, immaculate, comfortable rooms, great service, great location.

Very comfortable hotel with immaculate spacious rooms. It is walking distance to the western end of Oxford Street and many famous shops are nearby. It is close to theatres and parks yet the surroundings are peaceful. The food, service and ambience were better than many prominent five star hotels. I would not hesitate to stay there again.

Reviewed June 06, 2013
9.0
Exceptional
Venant from Hong Kong
Couple
Stayed 1 night in October 2009

Enjoyable time”

Excellent location for shopping: few mins walk to Oxford/Bond Street; Very clean and spacious room; Friendly staff
A bit pricy; No free internet access

The hotel is well-located nearby the Oxford/Bond Street where you can spend whole day for shopping. Just couple mins walk to and from the Marble Arch Tube Station. I've stayed in the hotel couple times for business and personal trip. The room is so comfortable that I can sleep well at night. The place is quiet as it is just right behind the Portman Square. The setback is that the rate is a bit expensive that the breakfast is not inclusive in the room and internet is not free. Other than that, I have no complaints about this hotel.

Reviewed October 14, 2009
10.0
Exceptional
Rashed from United Arab Emirates
Couple
1 King Bed Balcony Suite
Stayed 5 nights in March 2019

افضل فنادق لندن - Best London Hotels”

السلام عليكم .. موقع الفندق ممتاز جدا وقريب من الأماكن الي يحتاجها الزائر والموظفين متعاونين وودودين ويبادرو في المساعدة .. نظافة الفندق والغرفة لا يعلى عليها . احب اشكر الموظفين وادارة الفندق - The location of the hotel is very excellent and close to the places the visitor needs and the staff are helpful, friendly and helpful in helping .. The cleanliness of the hotel and the room is second to none. I would like to thank the staff and the hotel management

Reviewed March 16, 2019
9.2
Exceptional
Dongkamol from Thailand
Business traveler
1 King Bed
Stayed 1 night in June 2017

Clean, easy to go to oxford street, room just renovated”

I will stay at this hotel next time I come to london definitely

Reviewed June 18, 2017
10.0
Exceptional
Anura from Sri Lanka
Group
Garden View Twin
Stayed 1 night in September 2012

great location and rooms with park views”

best eggs benedict, location hard to beat large drive in porch (you don't get wet getting off a taxi) large rooms staff so friendly

from the check in desk i knew my stay was going to be a pleasant one. got best seats for war horse when i booked from the hotel desk. they were also able to get us dinner booking at savoy grill with a days notice the sheets were changed everyday and we had the luxury of shopping on oxford st and walking back for a siesta or just to leave our bags. such luxury taxis were always available outside the hotel

Reviewed October 09, 2012
8.8
Excellent
Darmataksiah from Malaysia
Family with teens
1 Queen Bed
Stayed 1 night in February 2019

Pleasant stay at Hyatt Regency, The Churchill”

Great location, good breakfast. good selection of snacks & drinks at club lounge. Less crowded Lobby is good. Request for rooms with park view, Appreciated the early check in after 13.5 hours flight! Y

Reviewed February 20, 2019
10.0
Exceptional
Wong from Hong Kong
Business traveler
Garden View Twin
Stayed 2 nights in October 2014

Comfortable Stay”

location, comfort room, good food

amazing is the only word! The location really nice, view from my window is the small park which inspire my day. I stay in the club floor and the 8/f facility is not large but good enough to carry on my day

Reviewed October 22, 2014
8.8
Excellent
Pak from Hong Kong
Family with teens
Garden View Twin
Stayed 2 nights in May 2019

It is a old fashioned classic hotel but the software is updated ”

The quality of toiletries and hangers is good, but the light of the dressing mirrors in the toilet is aimed at the counter and decorations instead of my face. The washroom facilities (such as the tap, handheld shower, etc) seem tired and should be replaced. The drawers in the closet are poorly designed too - the soft closing mechanism makes them resistant to being opened, but the handles are tiny and smooth and provide no grip whatsoever. It was wonderful however to have some refreshing drinks (cold water infused with various flavors) in the lobby we could enjoy after a long tiring day shopping. The door men are really well trained and welcoming. On the other hand, two out of three lifts were out of order on the second night of our stay so we had to wait quite a while for a lift and it was very crowded when it did arrive. Actually one lift seemed to be unavailable during the entirety of our stay.

Reviewed May 29, 2019
10.0
Exceptional
reem from Bahrain
Group
1 Queen Bed
Stayed 2 nights in August 2019

Great location, friendly staff nouraldine was very nice guy ,, the receptionist is ver professiona”

I loved the toilet cleaning machine to wash after using toilet, I loved everything about the hotel. maybe the lobby needs little bit fancy touches to meet the other 5 stars ... I love you and I am coming back on December ❤️💕

Reviewed August 28, 2019
123
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  • Exceptional location
  • Madame Tussauds London
  • Marble Arch Tube Station is within 0.21 km
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