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Exterior view, Hyatt Regency Paris Etoile in Paris
2 Twin High Floor Eieffel Deluxe - Guestroom, Hyatt Regency Paris Etoile in Paris
a hotel room with a large bed and a large window, Hyatt Regency Paris Etoile in Paris
Lobby, Hyatt Regency Paris Etoile in Paris
Lobby, Hyatt Regency Paris Etoile in Paris
Interior view, Hyatt Regency Paris Etoile in Paris
Interior view, Hyatt Regency Paris Etoile in Paris

Removed from saved list

8.5

Excellent

544 reviews

544 reviews

See map
See map

8.4

Excellent

Location rating score

Excellent location - Inside city center
Exceptional for walking
Walkable places
Chapelle Notre-Dame de Compassion
30 m
Galeries Gourmandes
270 m
Palais des Congres de Paris Concert Venue
310 m
Neuilly Cacher
360 m
Neuilly - Porte Maillot
300 m
Popular landmarks
Arc de Triomphe
1.1 km
Champs-Elysees
2.1 km
Eiffel Tower
2.6 km
Musee d'Orsay Museum
3.7 km
Montmartre
4.0 km
Closest landmarks
Goubé
370 m
Place de la Porte Maillot
380 m
Centre Pierre Cherest
470 m
Paroisse Saint Ferdinand des Ternes
500 m
Centre dentaire de la porte Maillot
500 m

Hyatt Regency Paris Etoile

3 Place Du Général Koenig, 17th - Arc de Triomphe - Palais des Congres, Paris, France, 75017 - See map

Strategically situated in 17th - Arc de Triomphe - Palais des Congres, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Eiffel Tower. This 4-star property features restaurant to make your stay more indulgent and memorable.

Highlights

Sparkling clean

290 meters to public transportation

Front desk [24-hour]

Excellent view

Inside city center

Announcements by hotel (1)
In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.
Facilities

Front desk [24-hour]

Pets allowed

Free Wi-Fi in all rooms!

Check-in/out [express]

Luggage storage

Fitness center

Bar

Restaurants

This property is in high demand!

5 travelers have booked today.

Value for money8.3
Distance to city center5 km
Location rating8.4
Nearest airportParis-Le Bourget Airport (LBG)
Distance to airport13.4 km

Rooms available at Hyatt Regency Paris Etoile

Regency King Suite
...
  • Room size: 44 m²/474 ft²
  • City view
  • 1 king bed & 1 king bed
Enter dates to see prices
1 King High Floor Eiffel Deluxe
...
  • Room size: 22 m²/237 ft²
  • City view
  • 1 king bed and 1 sofa bed
Enter dates to see prices
Club Tower View Deluxe King
...
  • Room size: 22 m²/237 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Club King
...
  • Room size: 22 m²/237 ft²
  • City view
  • 1 sofa bed and 1 king bed
Enter dates to see prices
2 Twin High Floor Eieffel Deluxe
...
  • Room size: 22 m²/237 ft²
  • City view
  • 2 single beds and 1 sofa be...
Enter dates to see prices
Eiffel Tower Suite
...
  • Room size: 44 m²/474 ft²
  • City view
  • 1 king bed & 1 king bed
Enter dates to see prices
1 King High Floor Deluxe
...
  • Room size: 22 m²/237 ft²
  • Outdoor view
  • 1 king bed or 1 sofa bed
Enter dates to see prices
Regency Executive Suite
...
  • Room size: 44 m²/474 ft²
  • City view
  • 1 king bed
Enter dates to see prices
2 Twin High Floor Deluxe
...
  • Room size: 22 m²/237 ft²
  • City view
  • 2 single beds or 1 sofa bed
Enter dates to see prices
Club Twin
...
  • Room size: 22 m²/237 ft²
  • City view
  • 2 single beds
Enter dates to see prices

Frequently asked questions

What attractions are in close proximty of Hyatt Regency Paris Etoile that are in walking range?

While residing at Hyatt Regency Paris Etoile, kick start your vacation by exploring the closest destinations that are within walking distance to the property which include Galeries Gourmandes, Chapelle Notre-Dame de Compassion, and Palais des Congres de Paris Concert Venue.

What public parks are nearby Hyatt Regency Paris Etoile?

While staying at Hyatt Regency Paris Etoile, cherish your morning or evening stroll at nearby park which include Pelouse Nina Berberova, Pelouse Pierre Brossolette, and Pelouse Jean Seberg.

What is the typical rating that verified Couples' have given to Hyatt Regency Paris Etoile?

Verified couple travelers that have stayed at this property have given Hyatt Regency Paris Etoile an average rating of 7.9. You can look up on more specific customer assessments, and responses by filtering for a specific type of verified guest travelers down in the review section.

What do local visitors think about Hyatt Regency Paris Etoile?

Past local travelers that have stayed at this property have given Hyatt Regency Paris Etoile an average rating of 8.7. You can look up on more comprehensive customer evaluations, and responses for this property down in the review section.

What restaurants are in close proximty of Hyatt Regency Paris Etoile?

Hyatt Regency Paris Etoile’s local neighborhood is 17th - Arc de Triomphe - Palais des Congres which includes popular restaurants such as Timgad, Pizze, and Cesar Restaurant.

What time is check-in and check-out at Hyatt Regency Paris Etoile?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may inquire about early check-in or late check-out during booking, subject to availability. Customers checking in or out before or after the designated hours may be charged an additional fee.

See map

Explore the neighborhood

What people love about Hyatt Regency Paris Etoile

  • 9.2

    Exceptional
    Staff 

    "Helpful and friendly staff, nice clean rooms with lots of USB charging points and good layout, perfect stay."

    Brian

    |

    January 7, 2023

  • 8.8

    Excellent
    Cleanliness

    "the hotel room was well furnished and clean."

    Desmond

    |

    January 5, 2020

  • 10

    Exceptional
    Staff 

    "Welcoming staff, excellent location."

    KUNTAL

    |

    April 22, 2023

Overall rating:

8.5

Excellent
544 reviews
Cleanliness
9.0
Facilities
8.6
Location
8.4
Read all reviews >
What travelers say they love:
Near the le bus station, very comfortable, clean, and good v...
SunYoung from South Korea
Solo traveler
More about Hyatt Regency Paris Etoile

More about Hyatt Regency Paris Etoile

Hyatt Regency Paris Etoile

You'll love the exceptional convenience during your stay at Hyatt Regency Paris Etoile, located right in the heart of the city center, with an easy access to everything in Paris. The true local flavors and culture of Paris are yours with a stay at Hyatt Regency Paris Etoile, located just 2.5 km from the famous Eiffel Tower.
Rooms at Hyatt Regency Paris Etoile are designed with the guest in mind. To enhance your stay, some rooms at the hotel come with linen service, blackout curtains and air conditioning. The specially-designed rooms at Hyatt Regency Paris Etoile offer a layout option like a separate living room. The hotel's in-room entertainment is second to none, with television and cable TV provided to guests in select rooms.
You may be assured to know that a refrigerator, bottled water, a coffee or tea maker, instant coffee and instant tea are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms. The executive lounge is an extra bonus for guests, providing an exceptionally comfortable and well-appointed atmosphere for lounging.


Dining and things to do

Throughout your stay, choose from a variety of delicious dining options at the hotel.


Around the property

Venture outside Hyatt Regency Paris Etoile and explore Paris during your stay. Spend a day and acquire some cultural knowledge at Louvre Museum located 4.3 km away, where you can explore works of arts and cultural pieces. You're sure to want to visit Arc de Triomphe located 1.0 km away, among the most sought-after photographs for anyone visiting Paris.

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Amenities and facilities

Excellent
Facilities

8.6

Most talked about facilities

Housekeeping

4 mentions

Food & Dining

1 mention

Breakfast

1 mention

Languages spoken
  • English
  • Arabic
  • Dutch
  • French
  • German
  • Italian
  • Japanese
  • Korean
  • Portuguese
  • Russian
  • Spanish
Internet access
  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Ticket services
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Cashless payment service
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Happy hour
  • Restaurants
  • Room service
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Heating in public area
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Smoke-free property
  • Smoking area
For the kids
  • Family room
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Rental car
Available in all rooms
  • Air conditioning
  • Alarm clock
  • Blackout curtains
  • Carpeting
  • Closet
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Electric kettle
  • Free bottled water
  • Hair dryer
  • Heating
  • In-room safe box
  • Ironing facilities
  • Linens
  • Microwave
  • Non-smoking
  • Private bathroom
  • Radio
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Shower
  • Slippers
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wi-Fi [free]

Food and dining

Breakfast options
  • Vegetarian
  • Gluten-free
  • Buffet
Restaurants on site
Lobby Restaurant
  • Cuisine: French

Location

3 Place Du Général Koenig, 17th - Arc de Triomphe - Palais des Congres, Paris, France, 75017
Excellent
Location

8.4

Airports
  • Paris-Le Bourget Airport (LBG)
    13.4 km 31 min drive
  • Orly Airport (ORY)
    18.2 km 25 min drive
Public transportation
  • Neuilly - Porte Maillot
    300 m
  • Porte Maillot Metro Station
    310 m 4 min walk
Hospital or clinic
  • Centre Pierre Cherest
    470 m
Shopping
  • Galeries Lafayette Paris Haussmann
    3.5 km
Convenience store
  • Carrefour Express
    1.9 km 8 min drive
Cash withdrawal
  • ATM
    230 m 3 min walk

What's nearby

Popular landmarks
  • Arc de Triomphe
    1.1 km
  • Champs-Elysees
    2.1 km
  • Eiffel Tower
    2.6 km
  • Musee d'Orsay Museum
    3.7 km
  • Montmartre
    4.0 km
  • Basilique du Sacre-Coeur de Montmartre
    4.3 km
  • Louvre Museum
    4.4 km
  • La Sainte-Chapelle
    5.2 km
  • Luxembourg Gardens
    5.4 km
Nearby landmarks
  • Chapelle Notre-Dame de Compassion
    30 m
  • Galeries Gourmandes
    270 m
  • Neuilly - Porte Maillot
    300 m
  • Porte Maillot Metro Station
    310 m
  • Palais des Congres de Paris Concert Venue
    310 m
  • Neuilly Cacher
    360 m
  • Goubé
    370 m
  • Place de la Porte Maillot
    380 m
  • Centre Pierre Cherest
    470 m
  • Paroisse Saint Ferdinand des Ternes
    500 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Others
  • Due to the tax regulation, all guests are committed to the city tax surcharge which is not included in the property reservation cost and will be collected by the property upon check-in.
  • Hyatt Regency Paris Etoile is now accepting the China Union Pay Credit card (CUP Card) as a method of payment for Chinese travelers.
  • A property fee will be collected upon check-in.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out from06:00
  • Check-out until12:00
Getting around
  • Distance from city center5 km
  • Travel time to airport (minutes)45
Extras
  • Breakfast charge (unless included in room price)25 EUR
  • Daily Internet/Wi-Fi fee0 EUR
The property
  • Non-smoking rooms/floorsYes
  • Number of bars/lounges1
  • Number of floors34
  • Number of restaurants3
  • Room voltage220
  • Year property opened1974
  • Most recent renovation2018
Parking
  • Daily parking fee50 EUR

Property announcements

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.

Reviews of Hyatt Regency Paris Etoile from real guests

Provided by verified guests of Agoda
8.5
/
10
Cleanliness9.0
Facilities8.6
Location8.4
Service8.7
Value for money8.3
High score for Paris
Rating
9+ Exceptional (113)
8-9 Excellent (39)
7-8 Very Good (33)
6-7 Good (7)
<6 Below Expectation (25)
Time of the year
Mar - May (42)
Jun - Aug (58)
Sep - Nov (57)
Dec - Feb (60)

Show reviews that mention 

Showing 217 verified guest comments
12345
10.0
Exceptional
Devina from Singapore
Family with young children
Family Room
Stayed 3 nights in December 2021

Super luxurious hotel with best price”

This hotel was our best hotel stay throughout our 12 days trip in France. It’s 5 mins walk from metro, which is very convenient for us to travel anywhere. Rooms are spacious with view of eiffel tower even from distance, we love the connecting rooms as family of 4. We have awesome stay in this hotel, we’ll definitely stay in this hotel if we visit paris again.

Reviewed December 26, 2021

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Dear Ms Devina, It is such a pleasure to read your wonderful comments further to your recent stay at the Hyatt Regency Paris Étoile. Directly connected to public transportations and airports shuttles, the Hyatt Regency Paris Etoile is indeed one of the most convenient one in Paris. Please be assured that I have shared your feedback with the concerned team, this is very rewarding for all of us. Looking forward to the pleasure of welcoming you back soon! Best Regards Mahalla Online Guest Relations Team

Responded April 24, 2023
Hyatt Regency Paris Etoile
10.0
Exceptional
Marie from Philippines
Family with teens
Regency King Suite
Stayed 3 nights in January 2020

Exceptional”

Our hotel stay was superb, from check-in to check-out. The exclusive access to the regency club lounge was perfect to sit and enjoy savory and drinks since we arrived hours prior to check in. The staff was very accommodating. Our room didn't have a nice view since we were at the 1st floor but the good thing was there was an excellent view of the city at the regency club lounge. We'll definitely stay here again once in Paris.

Reviewed January 08, 2020

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10.0
Exceptional
Alana from United States
Family with young children
1 King High Floor Eiffel Deluxe
Stayed 4 nights in July 2022

Fabulous hotel!”

Everyone loves Paris-but we loved Paris even more bc of this hotel. The Concierge was exceptional and made our trip so much better, staff was so patient (shout out to Hugo), breakfast and location were the best.

Reviewed August 14, 2022

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Dear Guest, Greetings from Hyatt Regency Paris Etoile. Thank you for taking the time to leave a review on our hotel. We are very happy to hear that you had a great experience at our hotel and we will be spreading the positive feedback with the people and team mentioned. We hope to welcome you again on your next visit to Paris. Best Regards Mahalla Online Guest Relations Team

Responded March 26, 2023
Hyatt Regency Paris Etoile
10.0
Exceptional
mohamad from Malaysia
Group
Eiffel Tower Suite
Stayed 2 nights in February 2022

the best hotel to stay in Paris”

thumbs up to the best hotel in Paris. it has the best view of Eiffel Tower, champs elysees and the whole Paris!! the staffs are really very helpful and friendly. plus point for muslim travellers, they will advise you on halal breakfast! worth every penny!

Reviewed February 23, 2022

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Dear Guest, Greetings from Hyatt Regency Paris Etoile. Thank you for taking the time to leave a review on our hotel. We are very happy to hear about your stay and that our amazing views added to your experience. Our staff are happy to know that we helped make your stay memorable. We hope to welcome you again on your next visit to Paris. Best Regards Mahalla Online Guest Relations Team

Responded March 26, 2023
Hyatt Regency Paris Etoile
10.0
Exceptional
Svetoslav from Bulgaria
Couple
1 King High Floor Eiffel Deluxe
Stayed 2 nights in October 2021

Perfect”

Very good location if you come with shuttle bus from Airport Paris-Beauvaiser. It is next to the shuttle bus stop.

Reviewed October 03, 2021

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Dear Guest, Greetings from Hyatt Regency Paris Etoile. Thank you for taking the time to leave a review on our hotel. Directly connected to public transportations and airports shuttles, the Hyatt Regency Paris Etoile is indeed one of the most convenient one in Paris. We hope to welcome you again on your next visit to Paris. Best Regards Mahalla Online Guest Relations Team

Responded March 26, 2023
Hyatt Regency Paris Etoile
9.2
Exceptional
Brian from Singapore
Couple
1 King High Floor Eiffel Deluxe
Stayed 4 nights in January 2023

Great service”

Helpful and friendly staff, nice clean rooms with lots of USB charging points and good layout, perfect stay.

Reviewed January 08, 2023

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Dear Brian, Thank you for taking the time to share your feedback with us regarding your stay at Hyatt Regency Paris Étoile. It was a pleasure to read your kind words about the hotel staff and your room cleanliness. We are also pleased to read that the staffs professionalism satisfied you. We hope to have the pleasure of welcoming you back at our hotel for your future stop-overs in Paris. Camille Front office staff

Responded March 08, 2023
Hyatt Regency Paris Etoile
10.0
Exceptional
Jungsook from South Korea
Solo traveler
View Twin Room
Stayed 1 night in February 2020

PerPerfect hotel and use again next time”

Close to the central station, the city center, the cathedral and the river. Room condition is a perfect hotel with nice and staff friendly.

Reviewed February 08, 2020

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10.0
Exceptional
Murtaza from Saudi Arabia
Couple
1 King High Floor Eiffel Deluxe
Stayed 3 nights in July 2022

Exceptional”

Pros: Metro is close by Muslim shower :p

Reviewed July 16, 2022

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Dear Guest, Greetings from Hyatt Regency Paris Etoile. Thank you for taking the time to leave a review on our hotel. We are very happy to hear about your stay and that our location was an added bonus to your experience. We hope to welcome you again on your next visit to Paris. Best Regards Mahalla Online Guest Relations Team

Responded March 26, 2023
Hyatt Regency Paris Etoile
9.6
Exceptional
Labana from Indonesia
Family with young children
Family Room with View
Stayed 10 nights in June 2022

Perfect for Paris...”

Great location, Big Space, Great Breakfast and nice area also....

Reviewed June 17, 2022

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Dear Guest, Greetings from Hyatt Regency Paris Etoile. Thank you for taking the time to leave a review on our hotel. We are very happy to hear about your stay. Our locations and stunning view are what makes us special. We hope to welcome you again on your next visit to Paris. Best Regards Mahalla Online Guest Relations Team

Responded March 26, 2023
Hyatt Regency Paris Etoile
10.0
Exceptional
Selina from Singapore
Family with teens
2 Twin Beds
Stayed 2 nights in December 2021

Good place to stay”

recommended

Reviewed March 12, 2022

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Dear Guest, Greetings from Hyatt Regency Paris Etoile. Thank you for taking the time to leave a review on our hotel. We hope to welcome you again on your next visit to Paris. Best Regards Mahalla Online Guest Relations Team

Responded March 26, 2023
Hyatt Regency Paris Etoile
10.0
Exceptional
Zainab from Kuwait
Group
View King Bed
Stayed 3 nights in February 2020

Nice”

Good location, nice room view , helpful staff

Reviewed February 29, 2020

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Dear Guest, Greetings from Hyatt Regency Paris Etoile. Thank you for taking the time to leave a review on our hotel. We are very happy to hear about your stay and that our amazing views added to your experience. We hope to welcome you again on your next visit to Paris. Best Regards Mahalla Online Guest Relations Team

Responded March 26, 2023
Hyatt Regency Paris Etoile
9.6
Exceptional
Ratchawut from Thailand
Couple
View King Bed
Stayed 2 nights in January 2020

Very good hotel”

Such a very good hotel in Paris. Reasonable price with the Eiffel view is spectacular. Love it.

Reviewed December 12, 2020

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8.8
Excellent
Desmond from Singapore
Solo traveler
King Room
Stayed 1 night in December 2019

Great location and a splendid room for anyone who travels to Paris”

The check-in process was a breeze and the receptionists were friendly and could communicate well in English. A lovely gentleman quoted me accurate cab fares to Gare du Nord on a Sunday and he was quick to explain how I could navigate around the city centre despite the ongoing strike. Also, the hotel room was well furnished and clean. I had a good time soaking in the bathtub as well - all in all an amazing experience indeed =)

Reviewed January 05, 2020

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8.8
Excellent
Markus from Kenya
Couple
1 King High Floor Eiffel Deluxe
Stayed 5 nights in April 2022

Great relaxed experience”

We stayed for 5 nights and had a great time, staff are very friendly and helpful. The location is great within easy walking distance to the Arc Triomphe and other tourist attractions, yet many local restaurants in the area.

Reviewed May 06, 2022

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Dear Guest, Greetings from Hyatt Regency Paris Etoile. Thank you for taking the time to leave a review on our hotel. Located minutes away from the Champs Elysées and the Bois de Boulogne, our hotel is indeed ideal for exploring Paris and his cultural heritage and its most famous shops. We hope to welcome you again on your next visit to Paris. Best Regards Mahalla Online Guest Relations Team

Responded March 26, 2023
Hyatt Regency Paris Etoile
9.2
Exceptional
Maureen from United Kingdom
Couple
1 King High Floor Eiffel Deluxe
Stayed 3 nights in November 2019

EXCELLENT VIEW”

Our best hotel stay in Paris so far. The location is brilliant! The view was amazing! We got free cocktails as well!

Reviewed April 12, 2020

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Dear Guest, Greetings from Hyatt Regency Paris Etoile. Thank you for taking the time to leave a review on our hotel. We are very happy to hear about your stay and that our amazing views added to your experience. We hope to welcome you again on your next visit to Paris. Best Regards Mahalla Online Guest Relations Team

Responded March 26, 2023
Hyatt Regency Paris Etoile
8.4
Excellent
Lynne from Australia
Family with young children
1 King High Floor Eiffel Deluxe
Stayed 3 nights in December 2019

Amazing view”

Booked this because of the amazing view, there are lots of restaurants around. Large and busy luxury hotel with lovely staff.

Reviewed January 07, 2020

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7.6
Very good
Jae from South Korea
Solo traveler
1 King High Floor Eiffel Deluxe
Stayed 1 night in January 2023

Good”

Nice staffs

Reviewed January 17, 2023

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Dear Jae, Thank you for your review, following your stay at Hyatt Regency Paris Étoile. It was a pleasure to welcome you and we are glad to hear that you enjoyed your staff members. It will be a pleasure to welcome you back to the Hyatt Regency Paris Étoile during your future stays in the French capital. Camille Front office agent

Responded March 08, 2023
Hyatt Regency Paris Etoile
6.8
Good
Nien-Ting from Switzerland
Couple
Club King
Stayed 2 nights in December 2021

paris NYE”

nice view of the eiffel tower and a great view for breakfast

Reviewed March 04, 2022

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Dear Guest, Greetings from Hyatt Regency Paris Etoile. Thank you for taking the time to leave a review on our hotel. We are very happy to hear about your stay and that our amazing views added to your experience. We hope to welcome you again on your next visit to Paris. Best Regards Mahalla Online Guest Relations Team

Responded March 26, 2023
Hyatt Regency Paris Etoile
6.4
Good
LAU from Japan
Couple
2 Twin Beds
Stayed 3 nights in February 2022

Nice hotel modern looking”

Staff inattentive, waited for a while to check in as staff too involved in his work. Room allocated to me was 3rd floor and I Requested for a higher one. I was charged 20 euro per night for 3 NIGHTS, total 60 euros.

Reviewed February 24, 2022

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Dear Ms/Mr Lau, Thank you for taking the time to share your feedback with us regarding your stay at Hyatt Regency Paris Étoile. We are disappointed to hear that our property did not meet your expectations, especially concerning the check in experience. Regarding your rooms allocation, your reservation was made for a standard room and the 3rd floor was available at the time of your check in. The deluxe rooms are located from the 9th floor and are more expensive than standard rooms. This is the reason you paid a suppliment for a higher floor. Be assured we pay all our attention to your feedback in order to improve our guests' experience at the hotel. Best Regards Mahalla Online Guest Relations Team

Responded April 24, 2023
Hyatt Regency Paris Etoile
6.0
Mohd from Malaysia
Couple
1 King High Floor Deluxe
Stayed 2 nights in December 2022

Above average”

Nive hotel can view all the paris

Reviewed January 01, 2023

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Dear Mohd, Thank you for your review, following your stay at Hyatt Regency Paris Étoile. It was a pleasure to welcome you and we are glad to hear that you enjoyed our impressive views on Paris. Looking forward to the pleasure of welcoming you back soon! Camille Front office staff

Responded March 08, 2023
Hyatt Regency Paris Etoile
12345
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