Hyatt Regency Phuket Resort
2017

Hyatt Regency Phuket Resort

16/12 Moo 6, Tambon Kamala,Amphur Kathu, Kamala, Phuket, Thailand, 83150
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1 King with Terrace - View Hyatt Regency Phuket Resort
1 King with Terrace - View
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    Lobby Hyatt Regency Phuket Resort
    Interior view Hyatt Regency Phuket Resort
    Interior view Hyatt Regency Phuket Resort
    Deluxe King - Bed Hyatt Regency Phuket Resort
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    Swimming pool [outdoor] Hyatt Regency Phuket Resort

    Guest reviews

    8.2
    Excellent
    /10
    (661 reviews)See what guests said
    7.6
    Very good

    "Staff hospitality was really a great thing."

    Mahmod

    -

    January 13, 2019

    8.8
    Excellent room comfort and quality

    Property highlights

    • Airport transfer

    • 720 meters to the beach

    • Currency exchange

    • Free Wi-Fi in all rooms!

    This property is in high demand!Booked 12 times since yesterday | 9 travelers are looking at this property right now
    Very good
    Location
    7.2
    See map
    Very good location - 720 meters to the beach
    Nearby
    Popular
  • Tsunami Monument1.13 km
  • Boss Tailor1.16 km
  • BS Collection1.24 km
  • Kamala Beach1.53 km
  • Phuket Fanta Sea2.08 km
  • Laem Singh Beach2.56 km
  • Laem Sing Cape2.78 km
  • Surin Beach3.3 km
  • Wat Anamai Kasem4.02 km
  • Patong Beach6.45 km
  • Value for money8.1
    Distance to city center1422km
    Location rating7.2
    Nearest airportPhuket International Airport (HKT)
    Distance to airport18.2 km
    Select your room
    8.8
    Excellent
    Room comfort & quality
    Suite King Room
    Suite King Room
    ...
    • Room size: 101 m²/1087 ft²
    • Ocean view
    • 1 king bed & 2 single beds
    Enter dates to see prices
    Hilltop View Suite
    Hilltop View Suite
    ...
    • Room size: 82 m²/883 ft²
    • Ocean view
    • 1 king bed
    Enter dates to see prices
    Club Ocean View Room with King Bed and Private Pool
    Club Ocean View Room with King Bed and Private Pool
    ...
    • Room size: 60 m²/646 ft²
    • Ocean view
    • 1 king bed
    Enter dates to see prices
    Club King with Pool Access
    Club King with Pool Access
    ...
    • Room size: 93 m²/1001 ft²
    • Ocean view
    • 1 king bed
    Enter dates to see prices
    Ocean View Room with King Bed and Private Pool
    Ocean View Room with King Bed and Private Pool
    ...
    • Room size: 64 m²/689 ft²
    • Ocean view
    • 1 king bed
    Enter dates to see prices
    Ocean View Club Room with Jacuzzi and Terrace
    Ocean View Club Room with Jacuzzi and Terrace
    ...
    • Room size: 44 m²/474 ft²
    • Ocean view
    • 1 king bed
    Enter dates to see prices
    Club Ocean View Room with Twin Bed
    Club Ocean View Room with Twin Bed
    ...
    • Room size: 48 m²/517 ft²
    • Ocean view
    • 2 single beds
    Enter dates to see prices
    Club Ocean View King
    Club Ocean View King
    ...
    • Room size: 48 m²/517 ft²
    • Ocean view
    • 1 king bed
    Enter dates to see prices
    1 King with Terrace
    1 King with Terrace
    ...
    • Room size: 44 m²/474 ft²
    • Ocean view
    • 1 king bed
    Enter dates to see prices
    King Room
    King Room
    ...
    • Room size: 46 m²/495 ft²
    • Garden view
    • 1 king bed
    Enter dates to see prices
    Have a question for Hyatt Regency Phuket Resort?

    What people love about the property

    • 10.0
      Exceptional

      "Staff are friendly and patient,the resort is beautiful and very peaceful,I would recommend this to friends."

      Weng S.

      |

      November 8, 2017

    • 8.8
      Excellent

      "Good hotel with friendly staffs."

      reza

      |

      May 9, 2018

    • 8.8
      Excellent

      "The location is good"

      reza

      |

      May 9, 2018

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    More about Hyatt Regency Phuket Resort

    More about Hyatt Regency Phuket Resort

    4.8
    Review score

    "Friendly staffs, great pool, and OK room."

    Mi S.

    |

    June 26, 2018

    An overview

    Show less

    What they offer

    8.8
    Excellent

    "Good location."

    Nattapat

    |

    May 30, 2018

    Show less

    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

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    Some helpful facts

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    Announcements

    Guests staying at the property will receive daily breakfast for 2 and a resort credit of THB 1,000 per room per night. The promotion is valid until December 31, 2019.

    Real reviews from real guests

    Agoda Reviews (661)Booking.com Reviews (932)
    8.2
    /
    10
    Cleanliness8.5
    Facilities8.4
    Location7.2
    Room comfort and quality8.8
    Service8.6
    Value for money8.1
    Provided by verified guests of Agoda
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    All guests (661)
    All room types

    Show reviews that mention 

    Showing 504 verified guest comments
    12345
    9.2
    Exceptional
    Yusuf from Sri Lanka
    Couple
    Ocean View Club Room with Jacuzzi and Terrace
    Stayed 2 nights in December 2018
    Fantastic hotel with great staff and facilitates. ”
    Lovely hotel but meal options expecially breakfast were very limited. Disappointing considering this is Hyatt. We booked the room with terrace and jacuzzi and felt the room was a bit small for the price tag.
    Reviewed December 20, 2018
    10.0
    Exceptional
    ROBYN from Australia
    Couple
    Ocean View King
    Stayed 1 night in September 2018
    Infinity pool and super friendly staff”
    Check-in staff were considerate and gave us a choice of 2 rooms, one on top of the hill (go there by buggy) the other one was close to the pool area. Room was amazing and the view was overlooking the infinity pool and Andaman sea. The infinity pool was stunning. The sea/beach is not accessible during high tide (morning) but during the afternoon when there’s low tide the sand on the beach doesnt look very pretty. The hotel staff were all courteous, super helpful and felt like a little family. They were able to help me with my transfer to Khao Lak, 2hrs away. I would love to stay at Hyatt Regency again
    Reviewed September 29, 2018
    3.6
    Taimur from Singapore
    Couple
    King Room
    Stayed 1 night in February 2019
    Disappointing stay ”
    Unfortunately this hotel did not live up to the Hyatt name. The room was large but had a damp smell. The AC was very noisy and we couldn't sleep well at night as a result. The "large" bed comprised of 2 single mattresses put in one frame. The walk to the room was dark and dingy and needs serious upgrading and continuous management. The food at the club house was very mediocre and we were unable to finish eating it. As a result, we were forced to eat out for the remainder of our stay. Thank God for Andara Resort next door! The private beach that is advertised is in terrible condition and there were only 3 people on it!! The staff were unhelpful and any time we requested anything they said it wasn't available, including drop off to the Andara Resort. Although the lovely staff at Andara dropped us off even though we weren't staying at their resort! Overall a terrible stay - thankfully the sunshine and beautiful island made it tolerable. Don't waste your money here - stay elsewhere.
    Reviewed February 07, 2019
    6.0
    Adam from New Zealand
    Couple
    Ocean View Club Room with Jacuzzi and Terrace
    Stayed 2 nights in December 2018
    Average experience for the price - aged hotel”
    Stayed in the Terrace room with Jaquzzi, room/hotel was a little bit run down, really notice this when you enter the room. Service for a 5 star is also subpar, the front desk lady was not very accommodating. The club room access with infinity pool is nice, better service but at 5pm we are asked to get out of pool and put our clothes on, so closes early and they ask you to not dress in swimwear after 5pm, odd for hotel to request this at a pool. Overall much better hotels for the money spent. Only real positive is the view.
    Reviewed December 28, 2018
    8.0
    Excellent
    Ismail from Saudi Arabia
    Couple
    Ocean View King
    Stayed 3 nights in July 2018
    Beautiful resort ”
    We have enjoyed our stay here. The view is worthwhile. The breakfast is good. Location is a bit far from city center. The hotel provides shuttle service, but they charge 300 bat per person for a round trip. The WiFi is good.
    Reviewed July 18, 2018
    8.4
    Excellent
    Abby from Australia
    Couple
    King Room
    Stayed 4 nights in April 2018
    Lovely big pool”
    Luxurious resort for those who just want to chill out by the pool. Great staff and awesome large pool with plenty of space for all guests. Hotel has shuttle bus into Kamala which is handy as about a 15 minute walk and not much around the hotel (restaurant next door is tasty but same pricing as hotel). Lovely spacious rooms but could do with better designed bathroom. All in all not a bad hotel but not our favourite in Thailand
    Reviewed May 20, 2018
    10.0
    Exceptional
    Chonlawan from Thailand
    Couple
    Club Ocean View King
    Stayed 4 nights in April 2018
    Incredible hotel. Perfect for couple/ Family”
    The best hotel in phuket!! Service, staffs are very professional and always helping you in every detail you need. The room are amazing. View is stunning and hotel facility like pool,resturants,spa, kids camp are perfectly served. You don't need to go anywhere since all in one here. Food here is the best in this area! 2 times in 1 week and still feel want to come more! Perfect!!!
    Reviewed May 01, 2018
    9.6
    Exceptional
    Chonlawan from Thailand
    Family with teens
    Club Ocean View King
    Stayed 2 nights in April 2018
    Incredible experience, best hotel in phuket!”
    Hotel : very luxury, you can trust in Hyatt branding. Hotel is by the beach and the rooms are up on hill with perfect design that go along well with nature. Room : The room is very big , clean, comfortable big bed, big bathroom, the balcony is amazing as you can see an ocean view with big daybed. big sofa and dinning table. Amazing biggest pool by the beach with lot of sunbed. You will never be frustrated fighting for sunbed like other hotel. The pool is very clean and massive! very impressed Food and Beverage : The pool house by the beach offer variety of food and interesting drink. Pizza are amazing and affordable price. Fish are so fresh and Thai food is great. Good quality. Try Retreat drink, its amazing. Been around other restaurant nearby as well but recommend eat at hotel. Service is the best here. very professional, helpful. Manager Nikki managed thing so quick and do everything to make guest happy. All Staff are well trained, and very helpful. Perfect !!!!!
    Reviewed April 20, 2018
    6.8
    Good
    Eoin from Canada
    Family with young children
    Ocean View Room with King Bed and Private Pool
    Stayed 5 nights in January 2019
    Inconvenient shuttle to the beach”
    So first the good. The room is beautiful and spacious, the balcony was everything we hoped for, the wifi is super fast and the staff were very friendly and helpful.  The big problem for us is the location and the completly inconvenient shuttle into town. For some baffling reason it doesn't start until 11am and concludes return trips at 615pm. It's only a 3 min drive but the cabs/tuk tuk insist on 200-300 bhat each way and when you want to go back and forth a couple of times per day the cost adds up quickly. Also we didn't add breakfast to our booking. I cant remember if it was because we couldn't get free cancellation with it or because the price jumped dramatically. There is nothing else around the hotel open early (The White Orchard next door is amazing for lunch and dinner) and the hotel wanted 700 baht per person for their breakfast. Room service the first day cost us 950 bhat for 2 coffees 4 very small and stale pastries and a bowl of plain yogurt.
    Reviewed January 24, 2019
    4.0
    daniel from New Zealand
    Solo traveler
    Deluxe King
    Stayed 3 nights in October 2018
    I’m very disappointed with the staff here ”
    Every time I ordered room service they come back and knock on my door demanding that I pay them cash straight away I tell them I pay bill like normal hotel when I leave I only been here 4 days and I can’t wait to leave and not be harassed by the staff anymore! If they expect me to pay in cash every single time then why don’t they say so when I call them!!?? Plus there is no atm close by so what the hell do they expect ? I never felt so upset with my hotel choices in Phuket before but stay away from here it is horrible.bad hotel! 🤮
    Reviewed October 11, 2018
    6.8
    Good
    AYAKO from Japan
    Couple
    Ocean View King
    Stayed 3 nights in April 2018
    It’s far from everything!”
    The hotel itself is nice and beautiful but it’s far from everything. So if you want to do a lot of activities outside and visit many places, you should put it in your mind. We ended up spending a lot of money on the taxi (Grab)!!
    Reviewed August 26, 2018
    8.0
    Excellent
    Melissa from Singapore
    Couple
    Ocean View King
    Stayed 2 nights in May 2017
    Great food, good facilities, just some insects around in the room ”
    We enjoyed our stay here. The pool was lovely, breakfast was delicious. Our only gripe was that there were some insects and cockroaches in the room, perhaps due to the location of the hotel, near a huge forest.
    Reviewed May 08, 2017
    10.0
    Exceptional
    Teh from Malaysia
    Couple
    King Room
    Stayed 2 nights in November 2016
    Excellent excellent excellent ”
    We were extremely impressed by their service, the beautiful grounds and the very spacious romantic room. The staff went out of their way to assist in anything we need. Excellent. Really love everything and everyone in Hyatt Regency Phuket.
    Reviewed November 18, 2016
    9.6
    Exceptional
    Anuchit from Thailand
    Couple
    Ocean View King
    Stayed 1 night in October 2016
    Hello Hyatt Regency Phuket® Thank you for All ”
    Hello Hyatt Regency Phuket® Thank you for All Feel Welcome For My Honeymoon Trip And Big Thanks for Free upgrade to Suite Luxury Room and complimentary HNM Cake for us,We are happy so much,We promise we will become to you again.🙏🙏🙏
    Reviewed October 12, 2016
    9.2
    Exceptional
    sven from United Kingdom
    Couple
    Ocean View King
    Stayed 3 nights in April 2016
    Great facilities”
    Facilities here were absolutely great - excellent gym, huge pool, several restaurants. The room was nice and clean, the staff were very nice. Slight problem that the room is so far from the lobby - best to take a buggy. The location is fine, nice and quiet but would be better if it was closer to a proper beach. Would recommend for couples/families looking for a quiet relaxing holiday.
    Reviewed May 25, 2016
    8.0
    Excellent
    Masnunah from Malaysia
    Couple
    Ocean View King
    Stayed 1 night in May 2016
    5 stars excellent Resort”
    We've checked in early...no extra charge, this is real 5 stars hotel! the staff very polite and we got our room on the top which is the best point view from our room, Thanks! Even the room not very big but it was so clean...love the king bed, very good mattress! The buggy service also good, helpful... grand swimming pool, amazing view from the resort... really beautiful resort in Phuket... so worthy! Breakfast buffet so variety & delicious... really2 love my vacation here, Thanks Hyatt Regency Phuket Resort! We'll be back again...
    Reviewed May 11, 2016
    8.8
    Excellent
    Christian from Philippines
    Couple
    Ocean View King
    Stayed 1 night in April 2016
    Great Hotel! ”
    We really enjoyed our stay in Hyatt Regency Phuket. The staffs were very accomodating with our requests especially in giving us 2 complimentary birthday cakes for me and my partner's birthday. Kamala is just a bit far from Patong which costs us big time in terms if taxi fare. Normal taxi fare going to Pating is 500baht. Though the hotel is offering shuttle service to Patong for only 100baht but there's no shuttle service gling back to hotel. Overall, we did enjoy our stay since the staffs let us stay in the hotel even after check out since our flight going back to Manila is a bit late. They reserved a room for us which we can use for shower and changing clothes. I will really recommend this hotel especially for couples who would really want to relax and just have a peaceful vacation.
    Reviewed April 27, 2016
    9.3
    Exceptional
    prabhu from Nepal
    Family with young children
    Ocean View King
    Stayed 3 nights in January 2016
    Very Personal Service”
    Pool, Room with view, Staff
    Since we were traveling with 2 small kids, staff in the reception upgraded us to Deluxe Plunge Pool with extra bed free of cost..It was great surprise...Very personal check in from the front desk and escorted us to the room by the front desk staff..even at check out front desk ladies helped us with our luggage..Rooms are located in the steep hill but cart service is very prompt from 6am till midnight to transfer from room to lobby...so we did not have to walk to the room..Overall excellent property with great pool and staff..food is good..We come back again..Thank you Hyatt Team..
    Reviewed January 15, 2016
    8.0
    Excellent
    SITI from Singapore
    Couple
    1 King with Terrace
    Stayed 2 nights in January 2016
    One of the better seaview resort”
    Service & infinity pool
    Our terrace no.6013 was spacious and neat. Security wise, the side door leading to the patio has faulty lock mechanism. There were a mess of dried leaves by the patio from a nearby tree (felt that they could have clear it before our arrival) They had free shuttle service to Kamala beach and at 100Bhat you can book a ride to Patong. Breakfast was international with a wide spread of selection. Lastly the infinity pool was amazing!
    Reviewed January 12, 2016
    9.3
    Exceptional
    EDMUND from Singapore
    Couple
    Stayed 2 nights in December 2015
    Awesome stay”
    Pool, food, staffs
    Check-in was a breeze. Staffs were polite and friendly. We had to take the buggy to/fro from our room. Just call for the buggy 5mins in advance to shorten your waiting time.The room was spacious and clean. Widespread of breakfast. We had dinner at sunset grill, food and service was good. stunning sunset view. We love the huge infinity pool. We rented a car so location wasn't an issue. We had a memorable stay at Hyatt.
    Reviewed December 09, 2015
    12345
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    Hyatt Regency Phuket Resort
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    • Very good location
    • Kamala Beach