Hyatt Regency Phuket Resort
Hyatt Regency Phuket Resort
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1 King with Terrace - Balcony/terrace Hyatt Regency Phuket Resort
1 King with Terrace - Balcony/terrace
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Lobby Hyatt Regency Phuket Resort
Lobby
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Interior view Hyatt Regency Phuket Resort
Interior view
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Swimming pool [outdoor] Hyatt Regency Phuket Resort
Swimming pool [outdoor]
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Location
Very good
7.2
See all 65 photos Hyatt Regency Phuket Resort
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Removed from saved list
2017

Hyatt Regency Phuket Resort

Recently renovated
Very good location
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Excellent
From 555 reviewsSee what guests said
8.2
  • Airport transfer

  • 720 meters to the beach

  • Currency exchange

  • Free Wi-Fi in all rooms

Room choices
8.8
Excellent
Room comfort & quality
38 travelers are looking at this property right nowBook now before it's too late!
Club King with Pool Access
Club King with Pool Access
...
  • Ocean view
  • 93 m²/1001 ft²
  • 1 king bed
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Suite King Room
Suite King Room
...
  • Ocean view
  • 101 m²/1087 ft²
  • 1 king bed
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Hilltop View Suite
Hilltop View Suite
...
  • Ocean view
  • 82 m²/883 ft²
  • 1 king bed
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Club Deluxe King
Club Deluxe King
...
  • Ocean view
  • 67 m²/721 ft²
  • 1 king bed
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Ocean View Club Room with Jacuzzi and Terrace
Ocean View Club Room with Jacuzzi and Terrace
...
  • Ocean view
  • 44 m²/474 ft²
  • 1 king bed
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1 King with Terrace
1 King with Terrace
...
  • Ocean view
  • 44 m²/474 ft²
  • 1 king bed
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Club Ocean View Room with Twin Bed
Club Ocean View Room with Twin Bed
...
  • Ocean view
  • 48 m²/517 ft²
  • 2 single beds
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Club Ocean View Pool King Room
Club Ocean View Pool King Room
...
  • 64 m²/689 ft²
  • Executive lounge access
  • 1 king bed
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Deluxe King
Deluxe King
...
  • Ocean view
  • 67 m²/721 ft²
  • 1 king bed
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Club Ocean View King
Club Ocean View King
...
  • Ocean view
  • 48 m²/517 ft²
  • 1 king bed
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More about Hyatt Regency Phuket Resort

More about Hyatt Regency Phuket Resort

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Thai cuisine
Thai cuisine
Alex and Luna
5.7 kmThai
Sangswan Resort and Restaurant
8.3 kmThai
Bai touy
8.9 kmThai
Asian cuisine
Asian cuisine
Monkey House Restaurant
1.7 kmAsian, European, Japanese
Oriental Spoon
3.5 kmAsian, Gluten Free, Seafood
Baan Rim Pa Kalim
3.7 kmAsian, Seafood, Thai

What they offer

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (555)Booking.com Reviews (878)
8.2
Excellent
Cleanliness8.5
Facilities8.5
Location7.2
Room comfort and quality8.8
Service8.6
Value for money8.2
Provided by verified guests of Agoda
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Showing 463 verified guest comments
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8.4
Abby from Australia
Couple
King Room
Stayed 4 nights in April 2018
Lovely big pool”
Luxurious resort for those who just want to chill out by the pool. Great staff and awesome large pool with plenty of space for all guests. Hotel has shuttle bus into Kamala which is handy as about a 15 minute walk and not much around the hotel (restaurant next door is tasty but same pricing as hotel). Lovely spacious rooms but could do with better designed bathroom. All in all not a bad hotel but not our favourite in Thailand
Reviewed May 20, 2018
5.6
Rudy from Netherlands
Couple
1 King with Terrace
Stayed 7 nights in May 2018
Price quality off track”
The staff was friendly and helped me out well. However, I booked the club room with terrace and jacuzzi but I did not like it so I downgraded without any compensation. Later on access to the club was even a challenge because of the downgrade even when still paying for the club terrace room. The other room was full of ants in the bathroom, toilet and living room. Too bad but I paid a lot of money and expected more.
Reviewed May 18, 2018
8.8
reza from Indonesia
Business traveler
1 King with Terrace
Stayed 2 nights in May 2018
Good Hotel in good location”
Good hotel with friendly staffs. The room is so clean and the bed is so comfort. The beach is clean even though the sand is not white. The location is good
Reviewed May 09, 2018
5.6
Suk from Thailand
Family with young children
King Room
Stayed 2 nights in January 2018
Hyatt not up to standard ”
expect from brand image 5 star hotel but not upto standard could be better need buggy for transport and breakfast so so. staff has attititude but facility makes up and rooms bit dated don't mind revisit
Reviewed May 06, 2018
7.2
Vincent from Malaysia
Couple
Ocean View King
Stayed 2 nights in April 2018
Very good”
Staffs are friendly. Room are clean and comfortable. Suitable for family and couples. Check in need to take longer time due to room still under cleanup. Room are upgraded with reasonable price. From small balcony to bigger balcony. But unable to. Have better ocean view due to some trees are blocked it. Disappointed with the view. Overall are good.
Reviewed May 03, 2018
10.0
Chonlawan from Thailand
Couple
Club Ocean View King
Stayed 4 nights in April 2018
Incredible hotel. Perfect for couple/ Family”
The best hotel in phuket!! Service, staffs are very professional and always helping you in every detail you need. The room are amazing. View is stunning and hotel facility like pool,resturants,spa, kids camp are perfectly served. You don't need to go anywhere since all in one here. Food here is the best in this area! 2 times in 1 week and still feel want to come more! Perfect!!!
Reviewed May 01, 2018
9.6
Chonlawan from Thailand
Family with teens
Club Ocean View King
Stayed 2 nights in April 2018
Incredible experience, best hotel in phuket!”
Hotel : very luxury, you can trust in Hyatt branding. Hotel is by the beach and the rooms are up on hill with perfect design that go along well with nature. Room : The room is very big , clean, comfortable big bed, big bathroom, the balcony is amazing as you can see an ocean view with big daybed. big sofa and dinning table. Amazing biggest pool by the beach with lot of sunbed. You will never be frustrated fighting for sunbed like other hotel. The pool is very clean and massive! very impressed Food and Beverage : The pool house by the beach offer variety of food and interesting drink. Pizza are amazing and affordable price. Fish are so fresh and Thai food is great. Good quality. Try Retreat drink, its amazing. Been around other restaurant nearby as well but recommend eat at hotel. Service is the best here. very professional, helpful. Manager Nikki managed thing so quick and do everything to make guest happy. All Staff are well trained, and very helpful. Perfect !!!!!
Reviewed April 20, 2018
2.0
Natee from Thailand
Family with young children
Ocean View Twin
Stayed 2 nights in April 2018
WiLL Never Come Again.”
You need deposite 100 dollars /nights. it won't be a problem if u tell us on Agoda. or website or email. Only Credit card Not For Debit card. 2nd NoT a Private Beach .. and a lot of Rock under the sea .. so u Can not swim here. 3rd . Some straffs are nice but some .........some are drunk while driving us to room. btw u need to wait for a shuttle . goft car. to go to you room. it very high. Breakfast 2 out of 10 for a Big hotel like this. The ocean view are nice . and this is the only one thing that i like. just stay in the room and looking at the beach. If u wanna go out of the hotel or even go to the pool.. u have to call a golf car to pick up. 1 out of 10... ps. the house keeper are nice. and some straffs. i really mean Some.
Reviewed April 14, 2018
8.4
shatish from Singapore
Couple
Club Ocean View King
Stayed 2 nights in October 2017
Fantastic”
New and Clean. Friendly Staff. The breakfast spread was lacking a little.
Reviewed March 25, 2018
8.4
yau from United Kingdom
Couple
Club Ocean View Room with Twin Bed
Stayed 3 nights in October 2017
hyatt regency”
one of the best hotel in phuket
Reviewed March 17, 2018
8.8
Jacqui from Thailand
Couple
Club Deluxe King
Stayed 2 nights in January 2018
Good 5 star hotel ”
There is no doubt that this is a lovely property. Pool is huge, service is lovely, food is good (although not great veggie options). Club access is worth it, but it does become a bit of a mad house during happy hour.
Reviewed March 09, 2018
9.2
Dan from South Korea
Couple
1 King with Terrace
Stayed 3 nights in February 2018
Nice view and friendly customer services ”
Feel so warmly about the customer service. Nice view around the resort. Hope that the facilities of the resort could be renew.
Reviewed February 27, 2018
5.2
HENG from China
Family with teens
1 King with Terrace
Stayed 1 night in February 2018
Above average”
hotel facilities need to be improved and it is not a very nice location if you plan to walk around. Very bad currency exchange rate they provided and will not come again
Reviewed February 22, 2018
3.2
Eunjung from South Korea
Solo traveler
Club Ocean View King
Stayed 2 nights in February 2018
Terrible experience”
My room was right in front of construction site. It was so noisy. I chose a club room which paid more. So I asked concierge desk to change the room. At first they said it was fully booking, so I can change the room next day if I want. I couldn't stand the noise I asked them to change the room next day and hung up the phone. 2 minutes later, they called me again and change the room right away. I felt so upset that they played with me. Even they had the spair room, they asked me to change the room next day. And also the service of bell boy was terrible. When we change the room, he seemed angry. He picked up my luggage and disappear. He didn't wait me to follow. I had to call the concierge desk again to find him. And also they mistaked to charge room service to my friends which I used. Maybe I expected a lot about their service. I want to share my experience, hope not to make other victims.
Reviewed February 18, 2018
9.6
Shu from China
Solo traveler
Deluxe King
Stayed 2 nights in November 2017
Helpful hotel staffs”
I stayed at Hyatt for two nights, the reception and concierge staffs are very friendly and helpful, esp they even help me to pump and deflate my floating device. On the other hand, I reached ard 1pm, but I need wait until 3:30pm to get my room keys ready. This should improve a bit more on flexibility that allows customer to do early check in.
Reviewed December 31, 2017
4.8
Audcharaporn from Thailand
Couple
Ocean View King
Stayed 1 night in December 2017
Room and service”
The room very old and so far away from facility and so expensive
Reviewed December 31, 2017
8.0
Louisa from Singapore
Solo traveler
Ocean View King
Stayed 3 nights in November 2017
Great Staff - Decent rooms”
There were several disappointing moments at the property, including, a poor ocean view (topped up for this only to get a half obstructed view by the building in front), insects in the room, faulty A/C. But that being said, all feedback was handled almost immediately, with the staff going extra miles to make my stay a good one. And I mean all staff from the bellboy, to housekeeping to front desk, to spa to f&b and even the assistant front office manager. Always attentive and kind, almost always apologetic. In my opinion even though the property could really use a good overhaul - I learn that Hyatt only took over this 4 years ago. The staff really did make up for it. Room was comfortable and decently clean. Though if you're nitpicky about cleanliness, they are a little tired, some signs of paint peeling, stained tiles and glass. Thankfully sheets and bathroom were very clean. Stay for a great overall experience, great staff to be around for a get away.
Reviewed November 16, 2017
8.0
SEUNGWAN from South Korea
Couple
Ocean View King
Stayed 3 nights in November 2017
Good hotel and kind staff service”
very nice state of hotel. Good view . Nice and delicous hotel retautrant , which is breakfast and dinner. And very kind staff . Thanks for hotel service
Reviewed November 10, 2017
10.0
Weng from Macau
Group
Ocean View Twin
Stayed 2 nights in October 2017
Would love to be back!”
Staff are friendly and patient,the resort is beautiful and very peaceful,I would recommend this to friends.
Reviewed November 08, 2017
7.2
Mandeep from United Kingdom
Couple
Ocean View Room with King Bed and Private Pool
Stayed 3 nights in September 2017
Nice stay overall.”
Lovely property in a nice location. Facilities are nice and the nearby village of Kamala is very nice. Service was patchy at times.
Reviewed October 07, 2017
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