8.3

Excellent
/10
(10,067 reviews)See what guests said
Highly rated by guests – 89% would recommend
View84
Housekeeping75
Breakfast27
See map

7.7

Very good

Location rating score

Very good location
Parking
Available
Popular landmarks
Nan Lian Garden 8.1 km
Victoria Harbour 13.2 km
Tsim Sha Tsui East 13.3 km
Hong Kong Skyline 13.9 km
Victoria Peak (The Peak) 16.9 km
Ocean Park Thrill Mountain 20.1 km
Hong Kong Disneyland 20.7 km
Ngong Ping 360 31.1 km
Lantau Island 32.1 km
Tian Tan Buddha (Big Buddha) 36.0 km
Nearby landmarks
University MTR Station 180 m
賽馬會氣候變化博物館 Jockey Club Museum of Climate Change 470 m
The Chinese University of Hong Kong 960 m
Art Museum of The Chinese University of Hong Kong 980 m
New Asia Gymnasium 1.0 km
Ma On Shan Promenade 1.0 km
Thomas H.C. Cheung Gymnasium 1.1 km
Tai Shui Hang MTR Station 1.3 km
Chinese New Year Race Day 1.4 km
Sha Tin Racecourse 1.5 km
Hyatt Regency Sha Tin Hotel

"Convenient location which just besides the MTR station and the Chinese University l."

SO - May 1, 2022
Regency Suite - Bed Hyatt Regency Sha Tin Hotel
Facilities Hyatt Regency Sha Tin Hotel
Lobby Hyatt Regency Sha Tin Hotel
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Hyatt Regency Sha Tin Hotel

18 Chak Cheung Street, Sha Tin, Hong Kong, Hong Kong SAR, China - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Sha Tin part of Hong Kong, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Victoria Peak (The Peak). Rated with 4.5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Attention

This property is in high demand!

31 travelers have booked today.

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Important announcement -- "In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information."
  • 170 meters to public transportation

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Hot tub

  • Sauna

Value for money8.3
Location rating7.7
Nearest airportHong Kong International Airport (HKG) - Hong Kong SAR, China
Distance to airport32.3 km

Rooms available at Hyatt Regency Sha Tin Hotel

Excellent
Room comfort & quality

8.8

Club Harbour View Room with King Bed
...
  • Room size: 40 m²/431 ft²
  • Harbor view
  • 1 king bed
Enter dates to see prices
Harbour View Suite
...
  • Room size: 63 m²/678 ft²
  • Harbor view
  • 1 king bed
Enter dates to see prices
Club King
...
  • Room size: 40 m²/431 ft²
  • Mountain view
  • 1 king bed
Enter dates to see prices
Harbor View Twin Room
...
  • Room size: 36 m²/388 ft²
  • Harbor view
  • 2 single beds
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2 Bedroom
...
  • Room size: 119 m²/1281 ft²
  • Harbor view
  • 2 single beds & 2 single be...
Enter dates to see prices
Regency Executive Suite
...
  • Room size: 115 m²/1238 ft²
  • Harbor view
  • 1 king bed
Enter dates to see prices
Regency Suite
...
  • Room size: 63 m²/678 ft²
  • Mountain view
  • 1 king bed
Enter dates to see prices
Club Harbour View room
...
  • Room size: 40 m²/431 ft²
  • Harbor view
  • 2 single beds
Enter dates to see prices
Harbour View King Bed
...
  • Room size: 35 m²/377 ft²
  • Harbor view
  • 1 king bed
Enter dates to see prices
2 Bedroom Executive Suite
...
  • Room size: 112 m²/1206 ft²
  • Harbor view
  • 1 king bed & 2 single beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Hyatt Regency Sha Tin Hotel?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hyatt Regency Sha Tin Hotel?

For those who wish to drive their own cars, Hyatt Regency Sha Tin Hotel has a car park right on site for maximum convenience. Parking is available for a fee of 240 HKD per day. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Hong Kong with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Hyatt Regency Sha Tin Hotel?

Wake up to a great buffet breakfast at Hyatt Regency Sha Tin Hotel. Adults can enjoy breakfast offered with an additional charge of 242 HKD if not included in the room rate.

What are my dining options at Hyatt Regency Sha Tin Hotel?

Hyatt Regency Sha Tin Hotel features 2 on-site restaurants for your dining convenience. You can pick and choose from a wide array of cuisines including Chinese and international. Dishes are served in a la carte and buffet during opening hours.

Can special events be hosted at Hyatt Regency Sha Tin Hotel?

You may choose an outdoor venue for your special gathering. Large events and gatherings such as weddings can be hosted at Hyatt Regency Sha Tin Hotel. Services for in-house catering and in-house planning are offered to help your event go smoothly.

Can business events be hosted at Hyatt Regency Sha Tin Hotel?

On-site venues and convenient event services make Hyatt Regency Sha Tin Hotel an ideal choice for hosting events such as conferences and meetings. All available venues come in different styles and sizes and can accommodate you and your guests.

What is the smoking policy at Hyatt Regency Sha Tin Hotel?

Hyatt Regency Sha Tin Hotel does not permit smoking in any of its rooms or indoor areas.

What is the closest train, metro, or bus station to Hyatt Regency Sha Tin Hotel?

The closest train, metro, or bus station is University MTR Station, 180 m away from Hyatt Regency Sha Tin Hotel.

What restaurants are nearby Hyatt Regency Sha Tin Hotel?

Hyatt Regency Sha Tin Hotel is located in Sha Tin, famous for good restaurants such as Tin Tin Bar, Hyatt Regency Hong Kong Sha Tin, The Stage and 晨興書院咖啡閣 Morningside College Café.

What popular shopping places are close to Hyatt Regency Sha Tin Hotel?

Hyatt Regency Sha Tin Hotel is located in Sha Tin area which features shopping places such as Plaza Ascot, Sha Tin Plaza and Fortune City One.

What are popular attractions near Hyatt Regency Sha Tin Hotel?

Guests at Hyatt Regency Sha Tin Hotel can easily visit Ten Thousand Buddhas Monastery, 賽馬會氣候變化博物館 Jockey Club Museum of Climate Change and Art Museum of The Chinese University of Hong Kong located in the Sha Tin area.

What popular natural sightseeing spots are close to Hyatt Regency Sha Tin Hotel?

Hyatt Regency Sha Tin Hotel is located in the Sha Tin area, which is famous for natural sightseeing destinations such as Hong Kong Tolo Harbour, Ma On Shan Country Park and Shatin.

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Explore the neighborhood

What people love about Hyatt Regency Sha Tin Hotel

  • 10

    Exceptional
    Location

    "Convenient location which just besides the MTR station and the Chinese University l."

    SO

    |

    May 1, 2022

  • 10

    Exceptional

    "If the room with seaview, the view is wonderful."

    SO

    |

    May 1, 2022

  • 8.4

    Excellent
    Staff 

    "Staff was nice and we really enjoyed our stay there."

    tinny

    |

    April 12, 2022

Overall rating:

8.3

Excellent
10,067 reviews
Cleanliness
8.8
Facilities
8.4
Location
7.7
Read all reviews >
What travelers say they love:
The bed is very comfy which I had a really good sleep.
Wing from Hong Kong SAR, China
Couple
More about Hyatt Regency Sha Tin Hotel

More about Hyatt Regency Sha Tin Hotel

Hyatt Regency Sha Tin Hotel

Wake up to a magical day and enjoy all that Hong Kong offers with a stay at Hyatt Regency Sha Tin Hotel. Looking for lots of choices? Hyatt Regency Sha Tin Hotel spoils you for choices in activities, with its convenient location just 16.8 km from the Victoria Peak (The Peak).
Hyatt Regency Sha Tin Hotel provides the best in services and amenities to help make guests feel comfortable. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. The hotel provides taxi services to help you find what you want in Hong Kong. Parking is always available, provided by the hotel for their driving guests.
While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's ticket service and tours. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay.
The hotel is entirely non-smoking, ensuring a clean air environment.
Guestrooms are designed to provide an optimal level of comfort with welcoming decor and essential amenities. The hotel provides blackout curtains and air conditioning in some rooms for the benefit of guests. Some selected rooms at Hyatt Regency Sha Tin Hotel include a separate living room, as part of the room design. Some selected rooms have television and cable TV to keep guests entertained.
The hotel also provides guests with a refrigerator, a coffee or tea maker, bottled water and mini bar in some rooms. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms. Selected room rates may have access to the executive lounge provides high-end services in an atmosphere of sophisticated luxury.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's bar.
Hyatt Regency Sha Tin Hotel offers wonderful recreational facilities for guests to enjoy. Pamper and indulge yourself with a visit to the massage, hot tub, steam room, spa and sauna. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps. The hotel's the poolside bar allows you to have the most casual of cocktail times with a mellow drink.
For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy. In a competitive mood? Get sporty with your travel group or other guests at the tennis court in the hotel.

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Amenities and facilities
Excellent
Facilities

8.4

Most talked about facilities

Housekeeping

179 mentions

Swimming Pool

130 mentions

Food & Dining

99 mentions

View

92 mentions

Languages spoken

  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]

Outdoor

  • Bicycles

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Garden
  • Hot tub
  • Massage
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [outdoor]
  • Tennis court
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Poolside bar
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Kids club
  • Playground
  • Swimming pool [kids]

Access

  • Check-in/out [express]
  • Check-in [24-hour]
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]

Getting around

  • Car park [charges apply]
  • Car park [on-site]
  • Car power charging station
  • Taxi service

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • Air conditioning
  • Alarm clock
  • Bathrobes
  • Blackout curtains
  • Carpeting
  • Cleaning products
  • Closet
  • Clothes rack
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • LAN Internet in room [free]
  • Mini bar
  • Mirror
  • Non-smoking
  • Private bathroom
  • Satellite/cable channels
  • Seating area
  • Shower
  • Slippers
  • Smartphone device
  • Smoke detector
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Umbrella
  • Wake-up service
  • Walk-in shower
  • Wi-Fi [free]
Food and dining
Breakfast options
  • Buffet
Restaurants on site

Restaurant

  • Cuisine: Chinese, International
  • Menu: Buffet, A-la-carte
Location
18 Chak Cheung Street, Sha Tin, Hong Kong, Hong Kong SAR, China
Very good
Location

7.7

Airports

  • Hong Kong International Airport (HKG) - Hong Kong SAR, China
    32.3 km 38 min drive
  • Shenzhen Bao'an International Airport (SZX) - China
    47.8 km

Public transportation

  • University MTR Station
    180 m 2 min walk
  • Tai Shui Hang MTR Station
    1.3 km 6 min drive

Hospital or clinic

  • Shatin Hospital
    1.5 km 10 min drive

Convenience store

  • 7 Eleven
    1.7 km 10 min drive

Cash withdrawal

  • ATM
    210 m 4 min walk
What's nearby

Popular landmarks

  • Nan Lian Garden
    8.1 km
  • Victoria Harbour
    13.2 km
  • Tsim Sha Tsui East
    13.3 km
  • Hong Kong Skyline
    13.9 km
  • Victoria Peak (The Peak)
    16.9 km
  • Ocean Park Thrill Mountain
    20.1 km
  • Hong Kong Disneyland
    20.7 km
  • Ngong Ping 360
    31.1 km
  • Lantau Island
    32.1 km
  • Tian Tan Buddha (Big Buddha)
    36.0 km

Nearby landmarks

  • University MTR Station
    180 m
  • 賽馬會氣候變化博物館 Jockey Club Museum of Climate Change
    470 m
  • The Chinese University of Hong Kong
    960 m
  • Art Museum of The Chinese University of Hong Kong
    980 m
  • New Asia Gymnasium
    1.0 km
  • Ma On Shan Promenade
    1.0 km
  • Thomas H.C. Cheung Gymnasium
    1.1 km
  • Tai Shui Hang MTR Station
    1.3 km
  • Chinese New Year Race Day
    1.4 km
  • Sha Tin Racecourse
    1.5 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Guestrooms are only for accommodation of registered guests. For other purpose such as wedding party and events, please contact the property directly. The property reserves the right to reject bookings for non-accommodation purpose.
  • This is a strictly non-smoking property.
  • Leisure and recreational facilities including whirlpool, steam room, sauna room, Camp Hyatt, swimming pool, fitness centre, Melo Spa and tennis court are closed temporarily until further notice
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Travel time to airport (minutes)30

Extras

  • Breakfast charge (unless included in room price)242 HKD

The property

  • Non-smoking rooms/floorsyes
  • Number of bars/lounges2
  • Number of floors26
  • Number of restaurants2
  • Number of rooms 562
  • Room voltage220
  • Year property opened2009

Parking

  • Daily parking fee240 HKD
Property announcements

Swimming Pool and changing room will be reopened from May 21, 2020. Sauna, Steam, Indoor Jacuzzi and Camp Hyatt are still closed till further notice.

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.

Considering the Coronavirus (COVID-19) circumstances, we request that you check travel restrictions and relevant travel advisories before booking and traveling.

As part of the Coronavirus (COVID-19) restrictions, the property may request additional documentation from guests to validate identification, travel itinerary, and other relevant information. Please contact the property for more details.

To ensure social distancing, the dining period of breakfast may be limited to a maximum of one hour

Regency Club Lounge will be closed starting from March 04, 2022 until further notice. For details arrangement, please contact hotel directly.

Reviews of Hyatt Regency Sha Tin Hotel from real guests

Provided by verified guests of Agoda
8.3
/
10
Cleanliness8.8
Facilities8.4
Location7.7
Room comfort and quality8.8
Service8.7
Value for money8.3
High score for Hong Kong
Rating
9+ Exceptional (1,399)
8-9 Excellent (1,250)
7-8 Very Good (1,203)
6-7 Good (397)
<6 Below Expectation (312)
Time of the year
Mar - May (1,119)
Jun - Aug (1,252)
Sep - Nov (1,081)
Dec - Feb (1,109)
All guests (6,776)
All room types
All languages

Show reviews that mention 

Showing 4,561 verified guest comments
12345
10.0
Exceptional
William from United States
Business traveler
Stayed 1 night in September 2016

Excellent hotel all-around: facilities, staff, location, cleanliness”

In Hong Kong, getting around in the MTR is the best mode of transportation for oversea visitors - it reaches almost any corners in the city, runs frequently, and directions and stops are clearly marked in English. And hotels that situate close to MTR stations are always the preferred one. Hyatt Regency Sha Tin Hotel is just 3min walk from the University MTR station. From there one can go to all the major spots in the city. It's a bit away from the hustle and bustle of downtown, and is surrounded by a lot of green with a gorgeous view of the Tolo Harbour. Because it's away from the city center, it's more affordable than those in Tsim Sha Tsui, for example. However, with MTR, one can reach TST in less than 30 minutes, and it's a pleasant and easy commute. The staffs are courteous, the facilities including the swimming pool and the gym are well maintained, and the rooms are spacious and clean. Highly recommended.

Reviewed September 12, 2016

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9.3
Exceptional
Greg from Australia
Couple
Stayed 4 nights in November 2012

Away from the hustle and bustle”

Club levels

The options in Hong Kong are so great that in hindsight I feel I would have been better off right in the centre of town. However I opted for the Hyatt regency on the basis that I had read of the ease of using the train system, reviews typically offered good comments, and best of all the price was very good for a 5 star facility. Being completely unfair, thanks to my suffering a bout of nausea resulting in 2 very ‘crappy’ days, my 4 days in Hong Kong / Hyatt Regency was not what I had hoped for. Can I blame the Hyatt for the nausea and excessive vomiting given that I had only eaten its food for the previous 24 hours? I don’t know, so we will leave that one alone. What I will tell you is from the exterior the Hyatt isn’t at all pretentious, the entry foyer is nothing particularly special, and the main eatery is just a little above average. However, take dollars and other things into account and it has a lot going for it. Views of the harbour are brilliant, the swimming pool is terrific and the room we had was almost fabulous. A little strange as suggested by some others in having a dining room that isn’t particularly well equipped. But hey, it was well sized, was graced with a decent couch, great desk and chair, small table, king size bed, and excellent bathroom. And then there were the terrific staff. They fell over themselves to help, in particular Steven (from memory) Lui who managed the Club area on the 25th floor. Steve was simply brilliant and a credit to the Hyatt Regency. We were on the 16th floor in a Club King with the usual entitlements of 3 hours of happy hour during which you can eat and drink to your heart’s content, they also serve breakfast and the list goes on. My only real complaint (aside from getting sick) was the bed. It was hard, much harder than I am used to and much more than that experienced in the hotel I am currently in plus 2 China based hotels slept in prior to the Hyatt (all on the same holiday). Ultimately I had very poor

Reviewed November 12, 2012

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9.3
Exceptional
Alister from Australia
Business traveler
Stayed 2 nights in April 2010

Hong Kong Gem”

- Views over Sha Tin harbour - Size of room (ENORMOUS for HK) - Brand new - Luxurious nice hotel with well equipped gym and outdoor pool - Efficient housekeeping - Delicious room service menu - Extremely comfortable bedding
- Location - New Territories (about 40 minutes from HK Island by train) - Lack of free internet (150HKD for 24 hrs) 80HKD per hour -this is ridiculous pricing since internet is widespread in HK, and usually free

Hyatt Regency Sha Tin is a great hotel. Upon checking in, we were upgraded to a Junior Suite -which was enormous for Hong Kong. The room itself was massive, with a really nice view of the Harbour in Sha Tin. Really nice modern room, with huge bathroom containing separate shower and bath. TV and couch were appropriate and not out of place. Room contained everything, including microwave, plates and cutlery for those intending on extended stays. Great view of the harbour at night. Only negative is the distance from Central, although if you have time the University MTR station is literally right outside the hotel (maybe a 3-4 minute stroll). Overall, I'd definitely stay here again, unless I had to be in Central/HK Island.

Reviewed April 28, 2010

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9.0
Exceptional
Erwin from Indonesia
Couple
Stayed 3 nights in September 2014

Pleasant Stay”

Affordable, Excellent service and Cozy room

The stay at Hyatt Regency Sha Tin Hotel was wonderful. We decided to book this hotel for our Honeymoon. It turned out that the hotel service was beyond our expectation (judging from the amount that we paid for the room). The hotel was situated near the University MTR station, which allowed you to commute easily. The room (level 6) offered excellent scenery (sea/harbour view). On top of that, the room was relatively 'larger' than any of the previous hotel I stayed in Hong Kong. I would definitely consider this hotel for my next trip.

Reviewed November 20, 2014

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9.3
Exceptional
Georg from Germany
Couple
Stayed 4 nights in July 2012

A true 5 Star Proprty”

Perfect Location for Chinese University

hyatt regency sha tin hkg positive: true 5 star hotel in an excellent location near the chinese university. the regency club facilities on the 25th floor are worth booking. the complimentary evening cocktail includes unlimited good wine. the staff are extremely helpful. bicycles can be hired, and cycle tracks are nearby. negative: there is quite a bit of smog in hong kong, but much more in the centre than at sha tin.

Reviewed August 15, 2012

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9.0
Exceptional
Ajay from India
Group
Regency Suite
Stayed 3 nights in June 2011

Hyatt luxury at affordable price”

Being away fronm Tsim Sha Sui, it is affordable in comparison to the downtown Hyatt. Otherwise Full Hyatt luxuries can be expected. Location could also be a plus for people visiting the University

the regency suite had excellent views as did the executive lounge where the snacks, canapes and drinks were excellent. it was all worth the price since i was with mum who couldn't have travelled or walked as a tourist would in hk, so staying in for a day became easy with breakfast and dinner almost paid for in the price of the room. good views, good food and drinks and a relaxed atmosphere away from the humdrum helped connect with mum after a long time. the food in the main restaurant was great and it was indeed 5 star service when i cringed a bit when mum wanted freshly squeezed mix fruit juice instead of the individual squeezed ones available on the buffet - but they got it for her. and also did the egg hard boiled instead of the soft boil on the buffet. just that it did take 4 different waiters to figure out what i was saying when i said 'hard boiled', not sure if they understood 'haboy' or were just sounding it when they questioned hard-boiled. but then english is not my first language and restaurants may have a different term for what we wanted. lack of international channels - apart from your regular cnn bbc discovery etc. was disappointing. with business hub for asians as well as others, i expected more asian international channels. the bus service from hyatt sha tin to hyatt downtown was much useful. on a different note must appreciate the name for their bar 'tin'tin' in sha tin - but it was always empty and boring. yet all in all relaxed stay and no complaints.

Reviewed June 18, 2011

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9.0
Exceptional
Alister from Australia
Business traveler
Stayed 1 night in August 2012

Excellent hotel in New Territories”

Room size, Comfortable bedding, Room service options, Bathroom with separate bath and shower

I stayed at the Hyatt Regency Sha Tin on an overnight transit with an early next day flight. The hotel is located approximately 30 minutes away from Hong Kong International Airport. The hotel itself is very new, contains all facilities/services expected from a 5 star hotel in Hong Kong. Very happy to stay here again, provided I don't need to be on HK Island/Kowloon as it's a bit of a distance away.

Reviewed August 17, 2012

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9.0
Exceptional
Kristie from United States
Couple
Stayed 2 nights in February 2013

Beautiful hotel, but far from key city points”

friendly staff, free Wifi, large rooms, nice amenities

This was my third time staying at the Hyatt Regency Sha Tin and I continue to enjoy this hotel very much. It is beautiful, afordable, and very comfortable hotel with friendly and helpful staff. The only negative about the hotel is that it is far from Tsim Sha Tsui and Hong Kong Island (Central) where I like to visit most on my vacation. The hotel is right next to the MTR, which is quite convenient, but it still takes a while to get where I want to go.

Reviewed February 26, 2013

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9.0
Exceptional
SANJAY from Thailand
Family with teens
Stayed 3 nights in May 2010

Visit to Hong Kong”

Newly built hotel,comfortable, clean and well furnished rooms. All facilities expected of a modern top class hotel was present and working well. Harbor view provided excellent view of the Bay.
Location was a little away. Shuttling from the hotel to Central Hong Kong took about 40min.

We found Hyatt Regency Sha Tin Hong Kong excellent in its newness, cleanliness, decoration and furniture. Rooms were fully equipped both for business or the vacationer. Despite its location being a little away from the Central Hong Kong by it was well connected to the MRT, the University Station. Harbor view rooms had beautiful view of the Bay. Highly recommended for everyone.

Reviewed June 12, 2010

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9.0
Exceptional
Ricki from United States
Couple
Stayed 6 nights in December 2013

Enchanting first time in the Far East”

Steps away from the excellent subway system; clean, well-designed room; elegant interior and exterior

Our stay was lovely. The hotel staff were attentive, the feeling of the hotel luxurious. The buffet meals were to die for (not cheap, but every kind of food was available that one could possibly think of!). The hotel is in the New Territories, so a half hour away from the southern part of Kowloon, and even more from Hong Kong island. But, the subway system (the MTR) was mere steps from the hotel door, so getting places was not a problem. Overall, a very pleasant stay at the Sha Tin Hyatt Regency.

Reviewed January 03, 2014

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9.0
Exceptional
Nuno from Portugal
Family with young children
Stayed 1 night in July 2015

Great view!”

View, spacious room and breakfast!

It was our first time staying at the Hyatt Regency Sha Tin Hotel and we never had heard about it but it looked very good on the pictures on Agoda.com search site. When we got there we were very impressed first by the nice staff and then by our very spacious room. The room is very well decorated, the bed is huge and the bathroom is very stylish and big. The next morning we were very impressed by the view we had over the lake... it was gorgeous! The location is great because you just need to go down on the lift and walk a few hundred meters and you have a MTR station. Very convenient!

Reviewed July 24, 2015

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8.7
Excellent
hock from Malaysia
Business traveler
Stayed 1 night in December 2012

Fantastic Hotel in a quieter part of Hong Kong”

Service, Well furnished, Privacy, Location to MTR

My first stay at the Hyatt Regency Sha Tin and I was impressed all the way. Much better than I expected. Nice retreat hotel away from the hustle and bustle of Hong Kong city. Only drawback was that there isn't much to see or do after hours near the hotel and the cellular phone network coverage was appalling as well in most parts of the hotel so be prepared to be not contactable during your stay there. The extra key card without asking and the room electricity supply card was a nice touch.

Reviewed December 06, 2012

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9.3
Exceptional
Paul from Canada
Couple
Stayed 3 nights in February 2013

Excellent staff and a wicked breakfast”

Customer service, breakfast buffet, tranquility.

my wife and i needed to get out of shanghai for a few days, and the hyatt regency in sha tin, hong kong couldn't have been more perfect. the location near the university mtr station was convenient to head to kowloon and tst, but a bit far to go to hong kong island. the staff were very accommodating, and when we had a minor problem with our shower, somebody was up to fix the problem in 5 short minutes. the gym and spa area were very well maintained, as were the rooms.

Reviewed February 14, 2013

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9.0
Exceptional
Soo from Malaysia
Group
Stayed 1 night in March 2015

Gems in Sha Tin!!!”

Big Room; Friendly Staff; Value for Money

We were quite hesitate to have this hotel beginning as read from the location, is really far. Decided to give it a try and its proven we made a correct choice! By having a Train network, it is just 30 mins away from City area like Kowloon. The hotel is within 3 mins walking distance from University Station. We had a late check-in and been told that Connecting Rooms that we booked was fully occupied. For that reason, we were given a free upgrade to the 2 rooms harbour view suites!!!! This really suprise us!!! The suites gave us an unforgattable memory and great experience with Hyatt Regency Sha Tin. You may find a true peace moment in HK here!!

Reviewed March 13, 2015

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9.0
Exceptional
Soo from Malaysia
Couple
Stayed 1 night in March 2015

Highly Recommended!!”

Peace; Friendly Staff; Great Rooms!

We were quite hesitate to have this hotel beginning as read from the location, is really far. Decided to give it a try and its proven we made a correct choice! By having a Train network, it is just 30 mins away from City area like Kowloon. The hotel is within 3 mins walking distance from University Station. We had a late check-in and been told that Room that we booked was fully occupied. For that reason, we were given a free upgrade to the harbour view suites!!!! This really suprise us!!! The suites gave us an unforgattable memory and great experience with Hyatt Regency Sha Tin. You may find a true peace moment in HK here!!

Reviewed March 13, 2015

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9.7
Exceptional
Louise from Ireland
Business traveler
Stayed 3 nights in May 2012

Cosy atmosphere in the big city”

The water views, the service team, attitude towards problem solving for working solutions, just being kind,

I stayed in the Hyatt Regency in Sha Tin for 3 nights and with all my business travels certainly one of the best hotels I have used over the last 24 months.. A super team from the check in desk to all the different service areas, with delicious food, excellent & thankyou chefs. It is so worth a try despite not be in the hub center of Hong Kong Island.. I will go back for certain..

Reviewed June 11, 2012

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9.3
Exceptional
Neil from South Africa
Couple
Stayed 8 nights in January 2014

VERY Good Stay at the Hyatt Regency”

Location, close to Shenzhen border, Great Service, Spacious Room

Our stay at the Hyatt Regency in Sha Tin was Great! Good location, 2 min walk to MTR line and buss terminals. Great Service. Managers are personal and remember your name. Good English, even the cleaning staff. Good location if you need to be close to the Shenzhen border. Some commuting to Central but not much of a problem if you familiar with HK's public transport system. If you a first time visitor to HK, I would recommend to stay closer to the Central area. Staff are SUPER friendly and very well trained to assist with any request you might have. Speedy and helpful front desk and room service. Free Hotel buss to the city. This makes traveling to Central much more easier. For the return bus, try to be early as it could get full and you stuck to take the MTR back. All and all this is a Great hotel and I would definitely come back for a long stay. I will not search for any other hotels in HK going forward. Thank you to all the staff that made our stay wonderful.

Reviewed January 13, 2014

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8.0
Excellent
Florian from Philippines
Couple
Stayed 1 night in January 2010

Away From It”

Quite New, clean, facilities beyond regular Hyatt hotels elsewhere.
Not too many eating places nearby (other than the hotel). The Tin Tin Bar has limited choices and the performers below par.

If interested in a location far from the hustle of Hong Kong and Kowloon the Hyatt Regency Sha Tin would be a good choice. Easily accessible from and to the airport by bus (A41 every 20 minutes), it is also just 2 or 3 train stops from Tai Poh market and Sha Tin stations which have the commercial (many but not most) establishments mainland HKG and Kowloon has to offer. Hotel is quite new, rooms clean and comfortably sized, and the facilities excellent (gym and pool). The Hyatt Gold Passport Lounge has good food for both afternoon cocktails and breakfast. Maybe because of the occupancy rate in the New Year, the hotel did not consider a late check out request even for a Gold Passport holder and stuck to the 1PM schedule. Not really a good way to keep regular clients especially with other five-star hotels giving similar privileges.

Reviewed January 06, 2010

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9.0
Exceptional
GOI from Singapore
Family with young children
Stayed 1 night in March 2012

Big Room with great service”

Nice View, Big Rom and Good service

It is very difficult to get a hotel in Hong Kong with nice view, big room, good service staff and modern design yet at very economic price. Hyatt Regency Hong Kong Sha Tin Hotel give me all the surprise by having all above feature.

Reviewed March 20, 2012

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9.0
Exceptional
Alexander from India
Couple
Stayed 1 night in October 2013

Great hotel location, away from the bustling city.”

Size of Rooms, price and the Peace!!!

This Hyatt is unusual from the rest of Hong Kong in that it is at a peaceful part of Sha Tin .... Away from the hustle and bustle of the city. For the (lower) price of rooms , you still get the 5* Hyatt quality with bigger rooms than most of Hong Kong hotels... With the money saved, you can get a taxi into town.. Ask fir an ocean facing room for great views. The club rooms on the 25th floor have fantastic views as we'll...

Reviewed October 22, 2013

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