Excellent 8.4
Based on 3673 reviews

Verified traveler reviews

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based on 3673 reviews
  • Cleanliness 9.0
  • Facilities 8.4
  • Location 7.5
  • Room Comfort/Standard 8.8
  • Service 8.8
  • Value for money 8.3
  • Food/Dining 7.8
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michael from United States
Business travelers
Mountain View Room
Stayed 4 nights in March 2016
location and reasonable price
location location locatio
Reviewed March 15, 2016

Ho from Hong Kong
Harbour View Room
Stayed 1 night in March 2016
Large & comfy room, nice view, good service
2 mins walk from mtr station though far from city centre. Suitable for tourists visiting Tai Po/ Ma On Shan side.
Reviewed March 14, 2016

Tsang from Hong Kong
Harbour View Room
Stayed 1 night in March 2016
Super good
Nice staff good room
Good staff. I got upgraded with the sea view room. Super good. I like this hotel
Reviewed March 09, 2016

Hannah from United Kingdom
Families with young children
Mountain View Room
Stayed 5 nights in March 2016
Great service and extremely accommodating
Service, accommodating and location
This is my third stay with this hotel but this time I have come with a baby. As always, the service was polite and courteous and we didn't want for anything. The hotel even upgraded us to give us for space because we had a baby and always replenished our room with extra towels and water bottles to make baby formula feeds. I have already planned my fourth stay!
Reviewed March 08, 2016

CHEUNG from United Kingdom
Mountain View Room
Stayed 1 night in March 2016
Good location with not many people
The location is very good. There is train station 2 mins walking distance and outside there are bus and taxi station. The lobby is big with not many people. Many lifts are available to go to the room. Great service, free upgrade us to a bigger room. The bad things is there are not much food choice outside of the hotel. I will come to this hotel again.
Reviewed March 08, 2016

Daniel from Singapore
Connecting Room (4-6 Adults)
Stayed 4 nights in February 2016
a great stay at the HYATT Sha Tin
great service, cleanliness was superb and the cost is extremely low
Wonderful . Travelling as a group of 4 , HYATT ShaTin was one of the few hotels that offered a deluxe bedroom attached to an executive one for a very affordable rate. However , we were pleasantly surprised upon check in when we were offered a complimentary upgrade to a 2 bedroom suite at no extra charge. The concierge and reception were also extremely friendly as we had no credit card to secure the deposit, and they have so kindly waived that requirement. I would definitely choose this hotel for my next trip to Hong Kong
Reviewed March 04, 2016

Kai from Hong Kong
Mountain View Room
Stayed 1 night in February 2016
Nice room
Will revisit again!
Reviewed March 04, 2016

Clff from Hong Kong
Stayed 1 night in February 2016
Very good experience!
Staff services, food and room size.
Reviewed March 01, 2016

Lai from Hong Kong
Harbour View Room
Stayed 1 night in January 2016
perfect location
amazing food
Reviewed February 26, 2016

Lai from Hong Kong
Harbour View Room
Stayed 1 night in January 2016
food is good
easy traffic
Reviewed February 26, 2016


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