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Hyatt Regency Tokyo
Hyatt Regency Tokyo
Hyatt Regency Tokyo
Hyatt Regency Tokyo
Hyatt Regency Tokyo
Hyatt Regency Tokyo
Hyatt Regency Tokyo

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8.5

Excellent

1,805 reviews

1,805 reviews

Housekeeping39
View12
Shops3
See map

8.4

Excellent

Location rating score

Excellent location - Inside city center
Exceptional for walking
Walkable places
Tokyo Metropolitan Government Building observation room

140 m

Shinjuku Sumitomo Building

140 m

Memorial Museum for Soldiers, Detainees in Siberia, and Postwar Repatriates

150 m

Tokyo Metropolitan Government Buildings

160 m

Tokyo Metropolitan Government Office

180 m

Popular landmarks
Shinjuku Gyoen National Garden

1.8 km

Meiji Jingu

1.8 km

Shibuya Crossing

3.6 km

Tokyo Tower

6.1 km

Ginza

7.3 km

Closest landmarks
Tokyo Tourist Information Center, Tokyo Metropolitan Government Building

190 m

Japanese Prefectural Tourism Promotion Corner

210 m

Shinjuku Mitsui Building

260 m

Pentax Square

270 m

Kumano Shrine

270 m

Hyatt Regency Tokyo

2-7-2 Nishi-Shinjuku, Shinjuku, Tokyo, Japan, 160-0023 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Shinjuku, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Sensoji Temple. Rated with 4.5 stars, this high-quality property provides guests with access to restaurant, fitness center and spa on-site.

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Highlights

160 meters to public transportation

Front desk [24-hour]

Excellent view

Inside city center

140 meters to Tokyo Metropolitan Government Building observation room

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Important announcement -- "Due to the Coronavirus (COVID-19) circumstances, the hotel is taking multiple steps for customer’s wellbeing with precautionary measures including enhanced cleaning and sanitization procedures in all guestrooms, dining outlets and public spaces in an effort to maintain a safe environment. "

Facilities

Front desk [24-hour]

Car park

Free Wi-Fi in all rooms!

Luggage storage

Spa

Fitness center

Bar

Restaurants

This property is in high demand!

30 travelers have booked today.

Value for money7.9
Location rating8.4
Nearest airportHaneda Airport (HND)
Distance to airport17.7 km

Rooms available at Hyatt Regency Tokyo

Excellent
Room comfort & quality

8.5

Deluxe View Room with King Bed
...
  • Room size: 33 m²/355 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe View Twin Bed
...
  • Room size: 33 m²/355 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Club King Room
...
  • Room size: 35 m²/377 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Club Twin Room
...
  • Room size: 35 m²/377 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Regency Suite
...
  • Room size: 71 m²/764 ft²
  • City view
  • 2 semi double beds
Enter dates to see prices
Ambassador Suite
...
  • Room size: 112 m²/1206 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Atrium Suite
...
  • Room size: 80 m²/861 ft²
  • City view
  • 1 king bed
Enter dates to see prices
View King Bed
...
  • Room size: 33 m²/355 ft²
  • City view
  • 1 king bed
Enter dates to see prices
View Twin Room
...
  • Room size: 33 m²/355 ft²
  • City view
  • 2 semi double beds
Enter dates to see prices
2 Twin Beds
...
  • Room size: 28 m²/301 ft²
  • City view
  • 2 single beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Hyatt Regency Tokyo?

Check-in is from 02:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hyatt Regency Tokyo?

For those who wish to drive their own cars, Hyatt Regency Tokyo has a car park available for guests. Parking is available for a fee of 1500 JPY per day. If you're looking for an easy way to get around Tokyo with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Hyatt Regency Tokyo?

Full american breakfast is available for guests. Adults can enjoy breakfast offered with an additional charge of 3993 JPY if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Hyatt Regency Tokyo?

Hyatt Regency Tokyo features 5 on-site restaurants for your dining convenience.

What is the smoking policy at Hyatt Regency Tokyo?

Hyatt Regency Tokyo does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Hyatt Regency Tokyo?

The closest train, metro, or bus station to Hyatt Regency Tokyo is Tocho Mae Subway Station, 140 m away.

What restaurants are nearby Hyatt Regency Tokyo?

Hyatt Regency Tokyo’s neighborhood is Shinjuku which includes popular restaurants such as Kako, Miyako and Eau de Vie.

What popular shopping places are close to Hyatt Regency Tokyo?

Located in the Shinjuku area, Hyatt Regency Tokyo is close to great shopping choices like Shinjuku Isetan, Tokyo Wonder Wall and Ricoh Imaging Square Shinjuku.

What are popular attractions near Hyatt Regency Tokyo?

Hyatt Regency Tokyo is located in Shinjuku area, which is famous for attractions such as Shinjuku Gyoen National Garden, Tokyo Metropolitan Government Building observation room and Shinjuku Golden Gai.

What popular natural sightseeing spots are close to Hyatt Regency Tokyo?

Hyatt Regency Tokyo is located within Shinjuku, which makes it conveniently close to natural sights including Mt. Hakoneyama and Ichigaya Fish Center.

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See map

Explore the neighborhood

What people love about Hyatt Regency Tokyo

  • 9.6

    Exceptional
    Staff 

    "The staffs were very cooperative and paid attention on my every requests."

    Minjee

    |

    July 17, 2022

  • 10

    Exceptional
    Location

    "Excellent location, great service!"

    Yin

    |

    April 23, 2021

  • 8.8

    Excellent

    "it was a good hotel considering they accommodated a 3rd person in our room with no charge."

    Emilie

    |

    January 3, 2020

Overall rating:

8.5

Excellent
1,805 reviews
Cleanliness
8.8
Facilities
8.3
Location
8.4
Read all reviews >
What travelers say they love:
Great location.
Jason from Canada
Solo traveler
More about Hyatt Regency Tokyo

More about Hyatt Regency Tokyo

Hyatt Regency Tokyo

For travelers who want to take in the sights and sounds of Tokyo, Hyatt Regency Tokyo is the perfect choice. Its convenient location right in the city center allows you more time to see all that Tokyo has to offer.
Enjoy all that Hyatt Regency Tokyo has to offer! Free internet access provided within the hotel keeps you connected throughout your stay. Exploring Tokyo is made even more convenient with the taxi services available at the hotel. For those driving their own car, parking is available for guests.
Always get the assistance you need with front desk services including concierge service, luggage storage and safety deposit boxes. For longer stays or whenever you need it, the laundry service keeps your favorite travel outfits clean and available. Feel like doing nothing? Available services like room service and daily housekeeping let you get the most out of your time at the Hyatt Regency Tokyo. All your minor, last-minute needs can be taken care of by the convenience stores without having to go anywhere.
For health reasons, smoking is not permitted anywhere inside the hotel. For guests who would like to smoke, the designated smoking areas are available.
All guestrooms at Hyatt Regency Tokyo provide guests with a range of amenities to ensure a restful night. Enjoy your stay even more at the hotel, knowing that some selected rooms include blackout curtains and air conditioning. Some rooms at Hyatt Regency Tokyo are available with design features like a separate living room. For a bit of entertainment, guests will find television and cable TV available in some selected rooms.
Don't worry about being thirsty as a refrigerator, a coffee or tea maker, bottled water, instant coffee and mini bar are provided in some guestrooms. Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms. Don't forget to visit the exquisite executive lounge to enjoy the luxury services and atmosphere.


Dining and things to do

A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
Fill your days with the array of activities and facilities offered at Hyatt Regency Tokyo. A relaxing end to every day is possible with a visit to the salon and spa. Burn off you vacation calories with a quick visit to the hotel's fitness facility.


Around the property

An array of attractions are a must-see while visiting Tokyo. Be sure to stop by Tokyo Tower located 6.0 km away, one of the most famous of all local landmarks.

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Amenities and facilities
Excellent
Facilities

8.3

Most talked about facilities

Housekeeping

46 mentions

Internet

23 mentions

Breakfast

16 mentions

Food & Dining

14 mentions

Languages spoken

  • English
  • Japanese

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Spa

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Smoke-free property
  • Smoking area

Access

  • CCTV in common areas
  • CCTV outside property
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Car park [charges apply]
  • Taxi service

Available in all rooms

  • Air conditioning
  • Bathtub
  • Free bottled water
  • Hair dryer
  • Non-smoking
  • Refrigerator
  • Towels
Food and dining
Restaurants on site

中国料理 翡翠宮

  • Cuisine: Chinese

カフェ

  • Cuisine: Italian
Location
2-7-2 Nishi-Shinjuku, Shinjuku, Tokyo, Japan, 160-0023
Excellent
Location

8.4

Airports

  • Haneda Airport (HND)
    17.7 km 26 min drive
  • Narita International Airport (NRT)
    64.0 km 1.0 hour drive

Public transportation

  • Tocho Mae Subway Station
    150 m
  • Toei Subway
    330 m

Hospital or clinic

  • Okubo Clinic
    420 m

Shopping

  • Ameyoko Shopping Street
    7.8 km

Convenience store

  • On-site

Cash withdrawal

  • ATM
    180 m
What's nearby

Popular landmarks

  • Tokyo Metropolitan Government Building observation room
    140 m
  • Shinjuku Gyoen National Garden
    1.8 km
  • Meiji Jingu
    1.8 km
  • Shibuya Crossing
    3.6 km
  • Tokyo Tower
    6.1 km
  • Ginza
    7.3 km
  • Ueno Park
    8.0 km
  • Asakusa
    9.8 km
  • Sensoji Temple
    9.9 km
  • Tokyo Skytree
    11.0 km

Nearby landmarks

  • Tokyo Metropolitan Government Building observation room
    140 m
  • Shinjuku Sumitomo Building
    140 m
  • Tocho Mae Subway Station
    150 m
  • Memorial Museum for Soldiers, Detainees in Siberia, and Postwar Repatriates
    150 m
  • Tokyo Metropolitan Government Buildings
    160 m
  • Tokyo Metropolitan Government Office
    180 m
  • Tokyo Tourist Information Center, Tokyo Metropolitan Government Building
    190 m
  • Tokyo Marathon
    190 m
  • Shinjuku Skyscraper District
    210 m
  • Tokyo Wonder Wall
    210 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-5 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 6-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The minimum age of guests to stay is 20 years if unaccompanied by an adult.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until11:00

Extras

  • Breakfast charge (unless included in room price)3993 JPY

The property

  • Non-smoking rooms/floorsyes
  • Number of bars/lounges1
  • Number of floors28
  • Number of restaurants5
  • Number of rooms 744
  • Room voltage100
  • Year property opened1980
  • Most recent renovation2009

Parking

  • Daily parking fee1500 JPY
Property announcements

Due to the Coronavirus (COVID-19) circumstances, the hotel is taking multiple steps for customer’s wellbeing with precautionary measures including enhanced cleaning and sanitization procedures in all guestrooms, dining outlets and public spaces in an effort to maintain a safe environment.

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.

The facilities, services, and the opening hours of the property is subject to change. Please refer to their official website for any update.

Reviews of Hyatt Regency Tokyo from real guests

Provided by verified guests of Agoda
8.4
/
10
Cleanliness8.8
Facilities8.3
Location8.4
Room comfort and quality8.5
Service8.8
Value for money7.9
High score for Tokyo
Rating
9+ Exceptional (215)
8-9 Excellent (169)
7-8 Very Good (203)
6-7 Good (52)
<6 Below Expectation (57)
Time of the year
Mar - May (156)
Jun - Aug (171)
Sep - Nov (177)
Dec - Feb (192)
All guests (1,002)
All room types
All languages

Show reviews that mention 

Showing 696 verified guest comments
12345
10.0
Exceptional
Elaine from Singapore
Family with teens
2 Twin Beds
Stayed 5 nights in December 2018

Generally all good ”

All good, shuttle to and from Shinjuku-Ku station is awesome. Standard room is ok if u don’t mind standing in tub for shower and small toilet. Staff is extremely polite and obliging. A very pleasant stay indeed. The hotel has a pool, spa and gym. Gym is small and warm (the sun heat comes right in) on sunny days. It’s especially warm if you are on the treadmill after 8am. The huge lobby is impressive and the hotel bakery in the lobby and 7-11 store as well as train station in basement of hotel is very convenient.

Reviewed January 07, 2019

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10.0
Exceptional
Brandon from United States
Couple
1 King Bed
Stayed 9 nights in September 2019

Hyatt Recency Tokyo ”

Very nice hotel. Great location. Free shuttle to Shinjuku station that runs all day. Top notch housekeeping. Overall a great stay.

Reviewed September 24, 2019

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10.0
Exceptional
YEAN from Singapore
Couple
1 King Bed
Stayed 1 night in February 2019

Will stay in Hyatt regency again in Tokyo ”

Well located. Frequent shuttle bus to and fro Shinjuku station. Clean staff helpful and friendly

Reviewed February 25, 2019

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10.0
Exceptional
BRENDA from Philippines
Couple
View King Bed
Stayed 4 nights in October 2019

SHEARERS FROM PHILS. & NZ”

AWESOME HOTEL. WE WILL STAY AGAIN ONCE BACK IN TOKYO. EVERYTHING WAS PERFECT.

Reviewed October 22, 2019

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9.6
Exceptional
Minjee from South Korea
Solo traveler
1 King Bed
Stayed 3 nights in July 2022

Very helpful staffs”

The staffs were very cooperative and paid attention on my every requests. (e.g. room allocation&air purifier) Spacious rooms were nice. I had a comfortable stay.

Reviewed July 18, 2022

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10.0
Exceptional
Yin from Singapore
Couple
View Twin Room
Stayed 7 nights in November 2019

Great Stay”

Excellent location, great service! Waiting impatiently to stay again!

Reviewed April 23, 2021

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8.8
Excellent
Emilie from Philippines
Family with young children
View King Bed
Stayed 10 nights in December 2019

Nice hotel with great staff ”

The hotel is quite far from the shopping district but they offer a shuttle service right in the Odakyu shopping district. It runs every 20 min so made it quite convenient. The staff on the reception was very accommodating but the restaurant staff was not so good. The hotel needs renovation. Otherwise, it was a good hotel considering they accommodated a 3rd person in our room with no charge.

Reviewed January 03, 2020

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9.2
Exceptional
CORIN from New Zealand
Couple
1 King Bed
Stayed 3 nights in September 2019

Wonderful stay but pricey.”

Majesty of building. Comfortable well appointed rooms.

Reviewed October 06, 2019

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8.4
Excellent
Sarita from Thailand
Couple
Club King Room
Stayed 3 nights in December 2018

Excellent”

Great value, Executive club is good, good service and clean room

Reviewed January 05, 2019

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8.0
Excellent
Lina from Singapore
Family with young children
View Twin Room
Stayed 6 nights in December 2019

Convenient location and friendly staff”

Located on top of Tochomae Station and one-stop from Shinjuku Station. V convenient to get around. Love the Family Mart located at basement for post-dinner snacks and drinks. Staff is friendly and very professional. Room could accommodate 3 super single beds. Definitely recommend to friends. Would like to check out Club Floors next time.

Reviewed December 10, 2019

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8.0
Excellent
James from Singapore
Business traveler
1 King Bed
Stayed 5 nights in February 2019

Great hotel reliable staff”

as always great hyatt branch, location is a bit off but great shelter everywhere

Reviewed January 17, 2020

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7.2
Very good
Wayne
Group
View Twin Room
Stayed 10 nights in October 2019

Riding on their name”

Hotel is okay but there are lots of nice hotels in Tokyo at much better price points. For tourism, it's just out of reach of anywhere noteworthy so requires a 10min walk or taxi ride. Suggest tourists stay in more central locations and save cash. Rooms also need a revamp, ours were out of the 90's

Reviewed January 06, 2020

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6.8
Good
Julias from Singapore
Family with young children
1 King Bed
Stayed 3 nights in December 2019

Not so value for money”

For the same or much lower rates one can get other choices within the vicinity. Tokyo is so well connected via its metro it makes no sense to fork out so much for a 4 star. The staff are super friendly but they are typical of Japanese anyway.

Reviewed December 17, 2019

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6.4
Good
Daniel from Australia
Couple
Deluxe Corner King
Stayed 4 nights in May 2019

Staff great, location not ideal”

Whilst this is in Shinjuku it is someway from the action of Shinjuku. It is in a business area and about a 15 minute walk from the station and from the restaurants and bars that surround it. The hotel itself was perfectly fine and the staff were typically great being Japanese. The pool is weird and not really that practical being only a metre deep. They also made you wear a swimming cap presumably for hygiene reasons which was a bit strange, but this is Japan. After all. For me the location was a bit of a let down, and would have preferred somewhere like Shibuya, but if you are just here for a business trip, this hotel would be quite fine.

Reviewed May 24, 2019

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5.2
Jenny from Malaysia
Family with young children
Deluxe Corner King
Stayed 6 nights in April 2019

Old hotel but spacious”

We got the corner room and it was spacious. We had shuttle bus to get to the station which was a bonus.

Reviewed August 12, 2019

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9.0
Exceptional
Michael from Philippines
Family with young children
Stayed 4 nights in October 2015

Great hotel in Shinjuku”

Convenient Airport Transfers due to Airport Limousine, Free shuttle service to Shinjuku Station, Next to Metropolitan Govt Office where the Observatory is.

Our 4-night stay at Hyatt Regency Tokyo was great. I travelled with my wife and 2 young sons (4 yr old and 2 yr old). We stayed at a twin bed room. The room was spacious as our 2 sons kept running around the room. The reception and concierge were very helpful especially to guiding us how to get to the tourist destinations we wanted to go. They also gave us options as to which train transfer were most convenient for us given that we were travelling with kids. The hotel is 1 train station away from the Shinjuku station but it's not a problem. The hotel provides for free shuttle service to the shinjuku station every 20 minutes. The hotel is located beside the Metropolitan Government Office where tourists are free to go up their Observatory. They have the North and South Observatory where you can see almost the whole of Tokyo. You can even see Mount Fuji from afar. There is also a small park at the back of the hotel if you want to go for a run in the morning.

Reviewed October 12, 2015

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10.0
Exceptional
Sng from Singapore
Family with teens
View Twin Room
Stayed 7 nights in March 2016

Clean and Comfortable”

Clean room with comfortable bed. Train station neatest is Tochomae, which open till 11pm (Japan time). Hotel provides shuttle bus to Shinjuku Station as well. Last shuttle bus from Shinjuku to hotel is 9:50pm (Japan time). Very convenient and easy to travel everywhere in Tokyo when u stay at this hotel. Hyatt Regency Tokyo is the perfect hotel to stay in Tokyo. :)

Reviewed March 28, 2016

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10.0
Exceptional
Terrance from United States
Group
1 King Bed
Stayed 4 nights in April 2018

Great Location”

First time visitors to Tokyo. Location was near transportation, restaurants and beautiful sites. Our room was very clean, well maintained and comfortable. The staff made us feel very welcome and went out of their way to help us with all our questions. They were so polite and always had a smile to share. We only ate one breakfast in the hotel. While the food was good, the cost of the offered meals were a little pricey. We will definitely return to the Hyatt Regency Tokyo on our next visit!

Reviewed August 19, 2018

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8.8
Excellent
TECK from China
Family with teens
2 Twin Beds
Stayed 5 nights in July 2018

2 complaints”

It is rather uncommon that a hotel charges guests to use the Gym and swimming pool. Hyatt Regency Tokyo charges 2000yen/person/entry. I think Gym and swimming pool should be part of an offered facility should not be run like a restaurant. The other complaint would be the safety box. Apparently , the box can be literally removed from the cabinet. Normally this is screwed on to the cupboard or cabinet. I am not sure if this is the same for every room.

Reviewed July 11, 2018

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9.3
Exceptional
Amy from China
Solo traveler
Stayed 3 nights in November 2014

Spacious and newly renovated”

Spacious, clean, and convenient

This was my 3rd stay at Hyatt Regency Shinjuku. The Hotel was not new, but the room type I stayed this time was Deluxe City View, it was newly renovated and feeling very comfortable. I like the shuttle bus to Shinjuku station and the airport limousine services very much. They are just at the front door and made my trip very convenient. I will consider to stay at the same Hotel again in the near future.

Reviewed November 18, 2014

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