8.6
Excellent
/10
(1,492 reviews)See what guests said
Housekeeping7
View4
Breakfast3
See map
9.5

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Popular landmarks
Vancouver Downtown 440 m
Vancouver Lookout 630 m
Canada Place 790 m
FlyOver Canada 870 m
Gastown 1.04 km
Granville Island 1.83 km
Vancouver Aquarium 1.87 km
Vancouver Seawall 1.87 km
Stanley Park 1.88 km
Museum of Anthropology 10.2 km
Nearby landmarks
Burrard Train Station 50 m
Bill Reid Gallery 70 m
Christ Church Cathedral 90 m
Cathedral Place 150 m
The Urban Tea Merchant 150 m
Pendulum Gallery 160 m
HSBC Building 180 m
Ywca Health & Wellness Centre 200 m
Mario’s 230 m
Canadian Maple Delights 240 m
Hyatt Regency Vancouver

"Staff was very nice."

Richard - September 5, 2017

2 Double Bed with Balcony - Guestroom Hyatt Regency Vancouver
Lobby Hyatt Regency Vancouver
Lobby Hyatt Regency Vancouver
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Free Wi-Fi

Hyatt Regency Vancouver

655 Burrard Street, Vancouver Downtown, Vancouver (BC), Canada, V6C 2R7 - See map
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Daily disinfection in common areas
See all amenities
Preventative Equipment
Hand sanitizer
What guests are saying:Read all 1,492 reviews
Exceptional reputation
Recommended by 100% of guests
Excellent cleanliness
8.9 rating for cleanliness
Excellent comfort
8.5 room quality and comfort
Excellent service
8.5 rating for service

Great location and close to shopping and everywhere.

Chau | August 12, 2019

I got the junior suite and it was very spacious.

Richard | September 5, 2017

Friendly and helpful people with great service.

David | June 28, 2019

Great stay at this Hyatt.

David | June 28, 2019

The hotel was very huge.

Richard | September 5, 2017

Will definitely be back.

Chau | August 12, 2019

  • 80 meters to public transportation

  • Located in heart of Vancouver (BC)

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Hot tub

Your dates are popular among travelersUsers are booking a place in Vancouver (BC) every 54 minutes on Agoda.com
Value for money8.0
Location rating9.5
Nearest airportVancouver Harbour Flight Centre (CXH)
Distance to airport610 m

Rooms available at Hyatt Regency Vancouver

8.5
Excellent
Room comfort & quality
2 Double Beds City View Non-Smoking
2 Double Beds City View Non-Smoking
...
  • Room size: 35 m²/377 ft²
  • City view
  • 2 double beds
Enter dates to see prices
1 King City View Balcony Non-Smoking
1 King City View Balcony Non-Smoking
...
  • Room size: 25 m²/269 ft²
  • Balcony/terrace
  • 1 king bed
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Executive Suite
Executive Suite
...
  • Room size: 83 m²/893 ft²
  • Shower and bathtub
  • 1 double bed
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1 King with City View
1 King with City View
...
  • Room size: 33 m²/355 ft²
  • Shower and bathtub
  • 1 king bed
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2 Double Bed with Balcony
2 Double Bed with Balcony
...
  • Room size: 25 m²/269 ft²
  • Balcony/terrace
  • 2 double beds
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Balcony 1 King
Balcony 1 King
...
  • Room size: 35 m²/377 ft²
  • Balcony/terrace
  • 1 king bed
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Junior Suite
Junior Suite
...
  • Room size: 69 m²/743 ft²
  • Shower and bathtub
  • 1 double bed
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Club 2 Double Beds
Club 2 Double Beds
...
  • Room size: 35 m²/377 ft²
  • Non-smoking
  • 2 double beds
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Accessible Club King
Accessible Club King
...
  • Room size: 35 m²/377 ft²
  • Shower and bathtub
  • 1 king bed
Enter dates to see prices
2 Double beds Room
2 Double beds Room
...
  • Room size: 35 m²/377 ft²
  • Shower and bathtub
  • 2 double beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Hyatt Regency Vancouver?

Check-in is from 04:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hyatt Regency Vancouver?

For those who wish to drive their own cars, Hyatt Regency Vancouver has a car park available for guests. Parking is available for an additional charge. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Vancouver (BC) with private transportation, the hotel can arrange both taxis or car rental.

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Explore the neighborhood

What people love about Hyatt Regency Vancouver

  • 8.0
    Very good
    Location

    "Nice location and clean"

    Junho

    |

    February 14, 2020

  • 8.8
    Excellent
    Staff 

    "the staff were very helpful and professional, and not too mention, the hotel is located in the middle of downtown and next to skytrain station and bus stops in...."

    LINA

    |

    January 2, 2020

  • 9.6
    Exceptional
    Staff 

    "Extremely helpful staff."

    Andrew

    |

    February 4, 2019

Property ranking|Compared to 574 Vancouver (BC) properties
See all rankings
Location score
9.5/10
Room comfort score
8.6/10
Review score - United States
8.9/10
Room size
30 sqm.
Better than
98
%
of Vancouver (BC) properties
Better than
98
%
of Vancouver (BC) properties
Better than
98
%
of Vancouver (BC) properties
Bigger than
97
%
of Vancouver (BC) properties
Up to 30% off with Agoda Insider Deals!

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Overall rating:
8.6
Excellent
1,745 reviews
Cleanliness
8.9
Facilities
8.2
Location
9.5
Read all reviews >
What travelers say they love:
The location is perfect .
Sindian from Indonesia
Couple
More about Hyatt Regency Vancouver

More about Hyatt Regency Vancouver

The Hyatt Regency Vancouver is one of the most aspiring hotels in the city. With extraordinary hospitality and uncompromising service, this 644-room hotel is sure to please travelers of all varieties. All rooms are newly renovated and feature a cool, executive style design with floor-to-ceiling windows that provide an outstanding view of the city. In addition, the plush grand bed, 32" wall-mounted LCD TV, spacious desks with enhanced lighting, and slate bathrooms offer the ultimate comfort and convenience. Located in the business center of Vancouver, but only minutes from the main shopping and entertainment areas, the Hyatt Regency Vancouver also is close to Stanley Park, Gastown, and Chinatown. The hotel is ideally suited for hosting conferences and weddings. For relaxation, try the outdoor heated pool, whirlpool, and health club. For style, luxurious comfort, and a great location, you will not want to stay anywhere but the Hyatt Regency Vancouver.

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Most talked about facilities

Breakfast
6 mentions
Housekeeping
6 mentions
Food & Dining
2 mentions
Swimming Pool
2 mentions

What they offer

8.8
Excellent

"the foods were delicious with good pricing."

LINA

|

January 2, 2020

View all reviews
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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

American

Restaurants on site

Mosaic Grille
Cuisine:American
Menu:Buffet

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of Hyatt Regency Vancouver from real guests

Overall rating
8.6
Excellent
From 1745 reviews
9.4Location
8.8Cleanliness
8.8Room comfort and quality
Agoda Reviews (225)Booking.com Reviews (1267)
Rating via Agoda8.6
/
10
Cleanliness8.9
Facilities8.2
Location9.5
Room comfort and quality8.5
Service8.5
Value for money8.0
High score for Vancouver (BC)
Rating
9+ Exceptional (46)
8-9 Excellent (32)
7-8 Very Good (34)
6-7 Good (6)
<6 Below Expectation (7)
Time of the year
Mar - May (33)
Jun - Aug (37)
Sep - Nov (14)
Dec - Feb (41)
Don't miss out!Users are booking a place in Vancouver (BC) every 54 minutes on Agoda.com
All guests (225)
All room types
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Show reviews that mention 

Showing 125 verified guest comments
12345
10.0
Exceptional
Wai from Hong Kong
Family with young children
2 Double High Floor Non-Smoking
Stayed 4 nights in August 2019

Excellent Location & Hotel Facilities”

As a family of 4 including 2 kids, we stayed in the Hyatt Regency Vancouver for 4 nights. Great hotel facilities and extremely convenient location with easy access to the Royal Center (with Staples (business/stationery store), supermarket, food court, fast food stores, Starbucks etc.) as well as other shops/cafe/restaurants within walking distance. Friendly, polite and helpful staff towards our requests / questions. We stayed on high floor with beautiful city view. Truly lovely to see sunset from the huge window everyday. We parked our rented car at the hotel using day pass - very convenient and more economical than looking for metered parking in downtown. The Burrard skytrain station and bus stops are located across the street so if you are not driving but relying on public transport, this hotel is also well-located.

Reviewed August 21, 2019
9.7
Exceptional
Yen from Singapore
Family with young children
2 Double beds Room
Stayed 2 nights in December 2011

Refurbished, Spacious Rooms”

Very central

We took Snowbus from Whistler to Vancouver, which stopped at the hotel. Very central location, with Burrard Skytrain Station right in front as well. Close to Robson Street, Pacific Centre, Hudson Bay, etc. Stayed in several hotels in Vancouver before, and can confidently say that the Hyatt is in an unbeatable location. We had connecting rooms at 1211 and 1212. One of the rooms was a corner room which was very spacious. The rooms were modern and nicely refurbished. If there're good promotional rates again, we'll certainly return.

Reviewed December 25, 2011
9.0
Exceptional
Clayton from Australia
Couple
2 Double beds Room
Stayed 1 night in June 2014

Luxury”

Central location, very comfortable

Exactly what you'd expect from a hotel carrying the Hyatt name. Well appointed hotel with very comfortable rooms. Great service from all members of staff. Sitting right in the heart of down town Vancouver, close enough to walk to everything Vancouver has to offer. Admittedly this hotel is not within everyones budget, but if you can squeeze it in you won't be disappointed.

Reviewed June 22, 2014
10.0
Exceptional
Himawan from Indonesia
Couple
Accessible Club King
Stayed 5 nights in November 2017

The excellent stay with great location”

I have business meeting (IATA Fuel Forum) in Hyatt Vancouver therefor I stay in Hyatt to easier and avoid rainy day during this week in it. I book Club Room, that beyond my expectation. The room was clean, relatively spacious and have a working desk for me. The staff from reception, bell boy and specially Ms. Ivy in Club Lounge (29th floor) has been helpful and friendly. The location itself is in walking distance for several down town sight seeing and very near station and also tour buses.

Reviewed November 14, 2017
9.2
Exceptional
Keng from Malaysia
Business traveler
1 King City View Balcony Non-Smoking
Stayed 1 night in July 2016

Nice Downtown Hotel”

Don't know vancouver that well. But this hotel seems convenient to go to major downtown attractions. All was nearby. I walked to many of these areas. Check was smooth and I got a room with a balcony. There many tall buildings nearby, so the view was slightly blocked. Breakfast was good, but the variety was not great.

Reviewed July 23, 2016
9.6
Exceptional
Chak from Hong Kong
Couple
Club 2 Double Beds
Stayed 1 night in May 2019

Excellent location & wonderful staff”

I had a short stay at the Hotel Club room recently in Vancouver. Situated at the urban centre, the location is excellent just 3 several minutes from the Burrard Station of the Sky Train with lift . It it easy to take about 35 minutes from the airport to the hotel with heavy luggages by t the Sky Train. The staff here are friendly and helpful, shaping a happy memory to out journey. The room is big and clean with all you need.

Reviewed May 13, 2019
9.7
Exceptional
Tara from Australia
Group
2 Double beds Room
Stayed 1 night in February 2015

Canada”

Friendly Staff, Location, Ajoining rooms for groups

We only stayed for the one night but the staff treated us as if we had been staying with them for days. Storage room for all of our bags while we went site seeing and were also very helpful helping us with our transportation out of Vancouver :)

Reviewed March 26, 2015
9.6
Exceptional
Richard from United States
Group
Junior Suite
Stayed 3 nights in September 2017

Very spacious and big hotel ”

Staff was very nice. The hotel was very huge. I got the junior suite and it was very spacious. Bed was very comfortable. Will be staying there again if I ever come back to Vancouver.

Reviewed September 05, 2017
8.8
Excellent
Edwin from United States
Couple
2 Double High Floor Non-Smoking
Stayed 3 nights in August 2018

Close to great restaurants ”

This was a clean, quite room with a view. Location in downtown Vancouver close to wonderful places to eat and shop. We enjoyed the. pool facilities.

Reviewed August 25, 2018
8.8
Excellent
Michael from United States
Couple
1 King with City View
Stayed 1 night in May 2018

Excellent”

All hotels are very spendy in Vancouver. This was nice and close to lots of shopping and restaurants. We walked to waterfront and Gasworks area. The breakfast included was excellent.

Reviewed May 29, 2018
5.7
Kay from Singapore
Family with teens
2 Double beds Room
Stayed 4 nights in February 2013

Lovely hotel but bad service”

Good location

Totally surprise me that Hyatt Vancouver facilities are so dated with bed so soft and curved in, it gave me a bad backache during my stay. Bed sheets that run out when you pull over the comforter is something I hated most so much so that you will be sleeping on raw mattress by the next morning when you wake. I know about the strict non-smoking policy in all buildings in Vancouver the hard way, only when being fined for $125 dollars by Hyatt on checkout day. Even though I didn't specified non-smoking room in Agoda, Hyatt insisted that a small little card is placed in the room and I ought to have seen it. Well, if you have to fined someone for smoking in the room, the very least you want to enforce this is to make guests sign an acknowledgement form of the smoking fine on checkin, and definitely not imposing it on checkout, like all other hotels do. Complaining to the frontdesk manager, Christina Zinner is totally futile with her telling me literally in my face "Take it or leave it". It's not the fine that bothers me as one has to honour the policy of the country they visit. What ticks me is the attitude of the hotel staff with total zero tact in handling guest, even more so coming from a Hyatt frontdesk manager.

Reviewed March 01, 2013
10.0
Exceptional
cheryl from Canada
Couple
Stayed 3 nights in December 2010

nice hotel,awesome customer service ”

price was right,excellent location
local phone calls should not be charged to customer

when we were searching for a hotel to stay for our 40th anniversary get away,we chose the hyatt, it had great reviews & excellent location. when we arrived the staff made us feel welcome & were helpful.the hotel had all the ameneties beyond what we utilized.the room was clean & comfortable to relax in. we would definately recommend & return to the hotel on our next travels!

Reviewed January 11, 2011
8.0
Excellent
David from Indonesia
Family with teens
2 Double beds Room
Stayed 2 nights in December 2013

Nice hotel good location”

Location, large room, comfortablr

It is a nice hotel with a very good location in down town Vancouver. Good for family and business. The room is quite large and comfortable.

Reviewed December 29, 2013
8.7
Excellent
John from Australia
Couple
Stayed 1 night in April 2015

A modern twist”

Views, location and elevators

We had a quick stay at the Hyatt, and were quite impressed. We did arrive in a hire car on a Friday night, and were told by the bell hop it was only going to cost $12 to self park, but cost us $30 when we paid, so check. The hotel was in a good spot and easy to find, and had a very cool elevator management system that stopped that little dance you do downstairs when trying to work out which one will make it to your floor to grab you. The rooms were comfortable, and being an Aussie abroad my only complaints (which are the same in most US hotels) is that you dont get pasteurised long life milk in the rooms for coffee (just the powdered rubbish). We were also a little disappointed by a lack of decent maps by the tourist board that tell you were to go. We did the convention centre and harbour front areas, plus Gastown then walked towards Chinatown which didnt feel as safe. Later we found out that there are good shopping areas closer to the hotel.

Reviewed April 14, 2015
8.7
Excellent
Thanh from Vietnam
Business traveler
2 Double beds Room
Stayed 3 nights in January 2012

Good location hotel”

Good location for business, shopping

I had pleasure time to stay at Hyatt hotel for short business trip. It is good location that I can do both business and shopping. Due to its advantaged location, I can buy gifts for my wife, children with limited time. Also, there are many restaurants near by either in shopping center or on the streets. I also impressed with the staffs at the hotel. They provided professional and helpful services.

Reviewed January 30, 2012
9.7
Exceptional
Chan from Canada
Group
2 Double beds Room
Stayed 3 nights in January 2012

Good service hotel”

Good hotel location

overall the hotel is good. the hotel staff are very polite and good explanation of the charges when i asked them if i can park at the hotel parking. the hotel rooms seem to be newly renovated. however, only the bed matress are old. i like the hotel location which is in the central downtown. have restaurants near the hotel (within the walking distance) if not eating in the hotel.

Reviewed February 26, 2012
9.0
Exceptional
Po from Hong Kong
Group
2 Double beds Room
Stayed 3 nights in January 2014

Great location and comfort room”

High speed internet, Starbucks is just located inside the hotel and many good quality restaurants around

The hotel is located at the downtown and just next to the Sky Train Burrad Station which you could reach everywhere. Walking distance to Canada Place and Waterfront. Hotel staff offered us free wifi in our room. Cool what's a nice treat. The room is spacious and the bed dings was extremely comfy. Highly recommend if anyone is looking for a value-added hotel.

Reviewed February 09, 2014
8.3
Excellent
Siu from United Kingdom
Couple
Stayed 9 nights in May 2012

Great Location”

Room Spacious

The location is just the heart of the downtown. 10 mins. walks to (1)Canada Place where cruise pier and western coastal train station are located; (2)the famous Robson Street, art galleries, oldest chruch etc. The sky train station "Burrard" just next to the hotel so very convenient to travel to many famous visiting points. A starbruck is at the ground floor lobby with free wi-fi; as well as two malls with food courts, different taste of resturants are adjacent to the hotel. The room is spacious and tidy with good view.

Reviewed June 11, 2012
8.0
Excellent
Jennifer from United States
Couple
King High Floor
Stayed 1 night in January 2019

Nice time”

In a Great location, bus from Whistler dropped us off out front. Pretty, standard Hyatt feel. You can take one of the exits into a mall (if the weather is bad, you don't have to even go outside to get to the train station, as well.) Rooms were large, bed was great, very nice views from expansive wall windows. Worth the money and would stay again without hesitation.

Reviewed May 04, 2019
6.4
Good
Paula from United States
Couple
Balcony 1 King
Stayed 6 nights in June 2019

Overpriced and Disappointing ”

The Good: great location, close to shopping and transportation. A plus was that we were given a room on the 30th Flr. , plus the hotel provided fresh/fruity tasting water in the lobby. That was really nice. The Bad: Service overall was poor: room key was not activated; wake-up call missed; worn-out towels; bed sheet was torn; cleaning lady missed cleaning the room one day; unqualified staff serving both as concierge and bellman (really??!!). We purchased a tour through the hotel; the pickup was 30 minutes late with no communication from the tour company or Hyatt. We had to relay to the concierge the tour bus was a no-show 3 times before they took any action. Imagine, two seniors at age 67 and age 65 standing on the sidewalk waiting for the pickup not knowing whether they were going to show. No seats to sit on while waiting, no apologies from the tour company or Hyatt. Fabulous experience, NOT. For another tour, the 'concierge' handed us a number to call. 2-star hotel!

Reviewed June 24, 2019
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  • Exceptional location
  • Vancouver Downtown
  • Burrard Train Station is within 0.05 km
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