Exceptional 9.3
Based on 30 reviews

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About this property


Whether you're a tourist or traveling on business, Hyatt Zilara Cancun Hotel is a great choice for accommodation when visiting Cancun. Only 12KM away, this 5-star hotel can be easily accessed from the airport. With the city's main attractions such as Plaza la Fiesta, Yamil Lu'um, La Isla Shopping Mall within close reach, visitors to the hotel will just love its location.

Offering hotel guests superior services and a broad range of amenities, Hyatt Zilara Cancun Hotel is committed to ensuring that your stay is as comfortable as possible. A selection of top-class facilities such as free Wi-Fi in all rooms, 24-hour front desk, facilities for disabled guests, Wi-Fi in public areas, valet parking can be enjoyed at the hotel.

Hotel accommodations have been carefully appointed to the highest degree of comfort and convenience. In some of the rooms, guests can find separate living room, television LCD/plasma screen, smoke detector, bathroom phone, internet access – wireless. The hotel's hot tub, fitness center, sauna, golf course (on site), golf course (within 3 km) are ideal places to relax and unwind after a busy day. Enjoy unparalleled services and a truly prestigious address at the Hyatt Zilara Cancun Hotel.
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Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Car park
  • Rental car
  • Valet parking

Things to do, ways to relax

  • Fitness center
  • Garden
  • Golf course [on-site]
  • Hot tub
  • Massage(s)
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [outdoor]
  • Table tennis
  • Tours
  • Water sports (non-motorized)

Dining, drinking, and snacking

  • Bar
  • Coffee/tea maker
  • Coffee shop
  • Complimentary bottled water
  • Mini bar
  • Poolside bar
  • Restaurant(s)
  • Room service [24-hour]

Services and conveniences

  • ATM
  • Concierge
  • Currency exchange
  • Safety deposit boxes
  • Salon
  • Shop(s)
  • Smoking area

Land sports

  • Golf course (within 3 km)


  • Elevator
  • Facilities for disabled guests
  • Front desk [24-hour]
  • Pets allowed

Languages spoken

  • English
  • Japanese
  • Spanish
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  • Minimum age of guests is: 18 year(s).
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 03:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 11.5 KM
Distance to Airport: 12KM
Non-Smoking Rooms / Floors: YES
Number of Bars: 8
Number of Floors: 8
Number of Restaurants: 8
Number of Rooms : 307
Room Voltage: 120
Time to Airport (Minutes): 20
Year Hotel Built: 2007
Year Hotel Last Renovated: 2013
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Verified traveler reviews

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based on 30 reviews
  • Cleanliness 9.7
  • Facilities 9.5
  • Location 9.5
  • Room comfort and quality 9.6
  • Service 9.2
  • Value for money 8.6
  • Food and dining 8.9


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