Hyatt Zilara Cancun Hotel
See all 60 photos
See all 60 photos
Lobby
See all 60 photos
Lobby
See all 60 photos
Interior view
See all 60 photos
See map
Location
Exceptional
9.0
See all 60 photos
Removed from saved list

Hyatt Zilara Cancun Hotel

Have a question for Hyatt Zilara Cancun Hotel?
Excellent
From 35 reviewsSee what guests said
8.8
  • 150 meters to the beach

  • Free Wi-Fi in all rooms

  • Currency exchange

  • Hot tub

Up to 30% off with Agoda Insider Deals!

Prices drop the moment you sign in!

Sign in now
Room choices
9.6
Exceptional
Room comfort & quality
Suite Standard
...
  • 61 m²/657 ft²
Enter dates to see prices
Suite Deluxe King Bed
...
  • 61 m²/657 ft²
Enter dates to see prices
Presidential Suite
...
  • City view
  • 50 m²/538 ft²
  • 1 super king bed
Enter dates to see prices
Junior Suite Double
...
  • City view
  • 50 m²/538 ft²
  • 1 super king bed
Enter dates to see prices
Ocean Front Junior Suite with 2 Doubles
...
  • City view
  • 50 m²/538 ft²
  • 2 king beds
Enter dates to see prices
Ocean View Swim Up Suite King
...
  • City view
  • 50 m²/538 ft²
  • 2 double beds
Enter dates to see prices
Ocean View Junior Suite King
...
  • City view
  • 50 m²/538 ft²
  • 1 super king bed
Enter dates to see prices
Ocean View Junior Suite with 2 Doubles
...
  • City view
  • 50 m²/538 ft²
  • 2 king beds
Enter dates to see prices
Junior Suite King
...
  • City view
  • 50 m²/538 ft²
  • 1 super king bed
Enter dates to see prices
Ocean Front Junior Suite King
...
  • City view
  • 50 m²/538 ft²
  • 1 super king bed
Enter dates to see prices
Have a question for Hyatt Zilara Cancun Hotel?

More about Hyatt Zilara Cancun Hotel

An overview

Show more

Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
Show less

What they offer

Show less

Guest policies

Show more

Some helpful facts

Show more

Real reviews from real guests

Agoda Reviews (35)Booking.com Reviews (905)
8.8
Excellent
Filter by guest type:
Cleanliness9.2
Facilities7.6
Location9.0
Room comfort and quality9.6
Service8.7
Value for money8.1
Provided by verified guests of Agoda
Filter guest comments by:
Language
English
한국어
日本語
Italiano
more
Room type
Royal Suite
Royal Suite
Junior Suite Ocean View
Suite Ocean View
more
Sort guest comments by:
Search reviews
Now you can search for any keyword within the reviews
Showing 33 verified guest comments
1234
10.0
Louise from United States
Couple
Stayed 7 nights in July 2016
Amazing hotel, location and staff!”
probably one of the best hotel experiences we have had. The staff were nothing short of amazing! the hotel is beautiful and immaculately clean, the beach and pool bars service is amazing! Edgar in the bar in particular a super star, as is Omar on reception! we will definitely be back again. the only one suggestion I would give to improve, is please make sure the buffet food is always hot - it was often lukewarm, although delicious. Sort that out and you have virtual perfection! LH.
Reviewed August 08, 2016
9.2
chasten from United States
Couple
Stayed 4 nights in July 2016
Great Stay”
The Hyatt was an amazing hotel and was an all around good experience. The food and activities that was included did not stand up to other resorts I have traveled with but the rooms and the beach were definitely top notch!
Reviewed July 20, 2016
10.0
Kathleen from Australia
Couple
Stayed 3 nights in December 2015
Great spot to relax and unwind in luxury”
The location is amazing - right on the beach, which is kept spotlessly clean
Reviewed January 10, 2016
10.0
Darren from Australia
Solo traveler
Stayed 5 nights in September 2015
The only place to stay”
Staff, venue, atmosphere
From the time we got out of the taxi we knew it was going to be special. Forget your watches no need to know what day it is just relax, eat drink and enjoy. Staff always had a smile and only willing to ensure we had the best time
Reviewed October 06, 2015
9.7
Brian from Australia
Couple
Stayed 5 nights in September 2015
Family catch up”
Service, friendliness & facility
Fantastic, cannot fault
Reviewed October 06, 2015
8.0
sean from United States
Couple
Stayed 4 nights in February 2015
Great service, mediocre food”
service, beach,
The Hyatt Zilara Resort was a nice experience that I will remember for excellent service and a beach but the food (dinner options especially) were mediocre at best. For $700 per night, the food should be much, much better! In fairness, the breakfast and lunch and snack options were very good but the dinners (all of them) were less than desirable and as a result, I would not go back unless pricing were optimal. Again, at $700 per night the food should be much better so if you enjoy food as part of the all inclusive check list, look for other options. Last bit, if you book through a 3rd party, you will not get Hyatt points for your stay.
Reviewed March 08, 2015
9.3
Kristen from United States
Couple
Stayed 3 nights in February 2015
Great Long Weekend”
Service, Staff, Location
The Hyatt Zilara completely exceeded our expectations. My husband and I stayed for 4 days and everything was just perfect. The services - all staff that we encountered - were amazing and friendly. The hotel and grounds are beautiful. We hope to return and recommend for couples of groups of adults who want to relax and enjoy the beauty of the beach.
Reviewed February 11, 2015
9.3
Ryan from United States
Couple
Stayed 3 nights in January 2015
Exceeded expectation”
Clean, Quiet and Comfortable
The hotel is very well maintained. It's clean and not so crowded. Various events and shows every day added entertainment to the guests, and the food was fine. It's not the best food but given it's all inclusive, they were good enough. The only downers were lack of water activities (e.g., jet ski) available at the beach, and transportations to and from other local areas.
Reviewed February 04, 2015
9.3
Trevor from United States
Couple
Stayed 4 nights in January 2015
Overall good experience”
The staff was super attentive and friendly, the evening restaurants were very good and the location was ideal
Really thought the staff was great. Had a great time
Reviewed February 04, 2015
9.7
Kunwarjit from United States
Couple
Stayed 3 nights in November 2014
great getaway”
beach, pools, swim-up suite
fantastic! highly recommended
Reviewed December 04, 2014
1234
This is a popular property. Don't miss out!

Back to search results

Back to room choices