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Hyde Resort and Residences
Hyde Resort and Residences
Hyde Resort and Residences
Hyde Resort and Residences
Hyde Resort and Residences
Hyde Resort and Residences
Hyde Resort and Residences

Removed from saved list

6.9

Good

878 reviews

878 reviews

See map

8

Excellent

Location rating score

Excellent location
Parking
Available
Popular landmarks
Port Everglades 10.9 km
Stranahan House 14.8 km
Riverwalk Fort Lauderdale 14.8 km
Las Olas Boulevard 14.8 km
Bonnet House Museum and Gardens 16.6 km
Galleria 16.8 km
Hugh Taylor Birch State Park 16.9 km
Nearby landmarks
North City Beach Park 90 m
Hollywood Beach 240 m
South City Beach Park 380 m
Locatel Health&Wellness 1.2 km
Premier Health & Fitness 1.7 km
Harry Berry Park 2.0 km
Gulfstream Park 2.3 km
Royal Cigars 2.3 km
The Village at Gulfstream Park 2.4 km
AquaShop 2.4 km

Hyde Resort and Residences

4111 South Ocean Drive, Hollywood, Fort Lauderdale (FL), United States, 33019 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Hollywood part of Fort Lauderdale (FL), this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Fort Lauderdale Beach. Rated with 4.5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

Check-in [24-hour]

Airport transfer

Private beach

Free Wi-Fi in all rooms!

Hot tub

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit

Facilities

Front desk [24-hour]

Airport transfer

Bicycle rental

Valet parking

Fitness center

Spa

Pets allowed

Free Wi-Fi in all rooms!

Your dates are popular among travelersUsers are booking a place in Fort Lauderdale (FL) every 2 minutes on Agoda.com
Value for money5.5
Location rating8.0
Nearest airportFort Lauderdale-Hollywood International Airport (FLL)
Distance to airport10.2 km

Rooms available at Hyde Resort and Residences

2 Bedroom Penthouse
...
  • Room size: 129 m²/1389 ft²
  • Ocean view
  • 1 king bed & 1 queen bed & ...
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Apartment with Sea View
...
  • Room size: 115 m²/1238 ft²
  • Sea view
  • 2 double beds & 1 sofa bed ...
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3 Bedroom Suite
...
  • Room size: 185 m²/1991 ft²
  • Ocean view
  • 1 king bed & 1 queen bed & ...
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One-Bedroom Apartment
...
  • Room size: 93 m²/1001 ft²
  • Sea view
  • 1 sofa bed & 1 king bed
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2 Bedroom Oceanfront Suite
...
  • Room size: 139 m²/1496 ft²
  • Ocean view
  • 1 king bed & 1 double bed
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2 Bedroom King
...
  • Room size: 129 m²/1389 ft²
  • Ocean view
  • 1 king bed & 1 queen bed
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3 Bedroom Presidential Suite with Kitchen
...
  • Room size: 139 m²/1496 ft²
  • Outdoor view
  • 2 double beds & 1 queen bed...
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3 Bedroom Corner Suite View-Ocean/Intracoastal/City with Kitchen
...
  • Room size: 139 m²/1496 ft²
  • Sea view
  • 2 double beds & 2 single be...
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2 Bedroom Queen Suite
...
  • Room size: 129 m²/1389 ft²
  • Ocean view
  • 1 queen bed & 2 double beds...
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3 Bedroom Suite, Balcony
...
  • Room size: 185 m²/1991 ft²
  • Ocean view
  • 1 king bed & 1 queen bed & ...
Enter dates to see prices

Frequently asked questions

Does Hyde Resort and Residences have a hot tub?

A hot tub is one of the facilities available at Hyde Resort and Residences.

How much does it cost to stay at Hyde Resort and Residences?

Room rates depend on the dates, room types, and number of guests, so please click here to see the latest and best deals from Agoda!

What time is check-in and check-out at Hyde Resort and Residences?

Check-in is from 04:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The resort offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hyde Resort and Residences?

Hyde Resort and Residences is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 50 USD. Just use the "Let us know what you need" section of the booking page to let the resort know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Hyde Resort and Residences has a car park right on site for maximum convenience. Parking is available for a fee of 35 USD per day. Parking options include a full-service valet for total ease.

Is breakfast offered at Hyde Resort and Residences?

Wake up to a great buffet breakfast at Hyde Resort and Residences. Adults can enjoy breakfast offered with an additional charge of 18 USD if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the resort.

What are my dining options at Hyde Resort and Residences?

Hyde Resort and Residences features 2 on-site restaurants for your dining convenience.

What is the smoking policy at Hyde Resort and Residences?

Hyde Resort and Residences does not permit smoking in any of its rooms or indoor areas.

What is the closest airport to Hyde Resort and Residences?

The closest airport is North Perry Airport, 12.0 km away from Hyde Resort and Residences.

What restaurants are nearby Hyde Resort and Residences?

Hyde Resort and Residences is located in Hollywood, famous for good restaurants such as Elements Bistro and Bar, Hyde Beach Kitchen + Cocktails and Tutti Gelati.

What popular shopping places are close to Hyde Resort and Residences?

Hyde Resort and Residences is located in Hollywood area which features shopping places such as Royal Cigars, The Village at Gulfstream Park and AquaShop.

What are popular attractions near Hyde Resort and Residences?

Guests at Hyde Resort and Residences can easily visit South City Beach Park, Harry Berry Park and Art & Culture Center located in the Hollywood area.

What popular beaches are close to Hyde Resort and Residences?

Guests at Hyde Resort and Residences can easily visit North City Beach Park and Hollywood Beach in the Hollywood area.

What popular natural sightseeing spots are close to Hyde Resort and Residences?

Hyde Resort and Residences is located in the Hollywood area, which is famous for natural sightseeing destinations such as Dumfoundling Bay, Marina at West Lake Park Kayak Rentals and Sheridan Oak Forest.

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Explore the neighborhood

What people love about Hyde Resort and Residences

  • 9.2

    Exceptional
    Location

    "+ Nice hotel and good location!"

    Zsolt

    |

    January 21, 2020

  • 8.8

    Excellent

    "I have to say their food was very good BIG surprise."

    Jaci

    |

    November 7, 2019

  • 8.8

    Excellent
    Staff 

    "Staff were doing good job to be attentive."

    Jaci

    |

    November 7, 2019

Overall rating:

6.9

Good
878 reviews
Cleanliness
6.0
Facilities
6.1
Location
8.0
Read all reviews >
More about Hyde Resort and Residences

More about Hyde Resort and Residences

Hyde Resort and Residences

Getting in and around Fort Lauderdale (FL) is a breeze when staying at Hyde Resort and Residences, located just minutes away from the city center.
Every effort is made to make guests feel comfortable by providing the best in services and amenities. Keep up with all your communications easily with the resort's free Wi-Fi. Getting from and back to the airport can be easily arranged with the resort's airport transfer services. Guests can enjoy convenient available parking right at the resort.
Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the resort's tours. Packing light is possible at Hyde Resort and Residences thanks to the resort's laundromat, dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like room service and daily housekeeping let you get the most out of your room time.
Forgot to pack something? All your last-minute needs can be fulfilled by the convenience stores, saving you time and hassle. For the comfort and health of all guests, smoking is not permitted anywhere within the resort.
Designed for comfort, all guestrooms offer a range of amenities to ensure a restful night. For your comfort, some rooms at the resort are equipped with linen service and air conditioning. Rooms at Hyde Resort and Residences come in multiple layout options including rooms with separate living room and balcony or terrace. In-room entertainment amenities are available in some rooms and include television and cable TV.
In some select rooms, you can find a refrigerator, a coffee or tea maker, instant coffee and instant tea at your disposal. Hyde Resort and Residences also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.


Dining and things to do

Every day at Hyde Resort and Residences begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the resort. A variety of convenient and tasty dining options are waiting for you at the resort, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the resort's bar.
Hyde Resort and Residences offers an excellent variety of recreational facilities. Be sure to spend some time exploring the beach, which is accessible directly from the resort. End your days in total relaxation with a visit to the massage, hot tub, salon, spa and sauna. Spend some time relaxing at the resort's pool.
Sip your favorite cocktail outdoors at the resort's poolside bar. Check out the resort's fitness facility to stay fit and firm on vacation.


Around the property

Hyde Resort and Residences is the perfect spot to explore Fort Lauderdale (FL)'s fascinating cultural sights and attractions. Never forget your time in Fort Lauderdale (FL) with a special gift or trinket from Las Olas Boulevard just 14.7 km away. Acquire some cultural knowledge with a day at Bonnet House Museum and Gardens located 16.5 km away, where you can see famous works by local artists. Conveniently close to Hyde Resort and Residences only 10.9 km away is the Port Everglades, giving you fast access to water-based transport to other attractions and day trips.

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Amenities and facilities
Good
Facilities

6.1

Languages spoken

  • English
  • French
  • Russian
  • Spanish

Outdoor

  • Bicycles

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Billiards
  • Bowling alley
  • Canoeing
  • Casino
  • Dart board
  • Diving
  • Fishing
  • Fitness center
  • Game room
  • Garden
  • Horseback riding
  • Hot tub
  • Karaoke
  • Light therapy
  • Massage
  • Mini golf course
  • Nightclub
  • On-site entertainment
  • Pool with view
  • Private beach
  • Sauna
  • Snorkeling
  • Solarium
  • Spa
  • Squash court
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Table tennis
  • Tennis court
  • Tours
  • Water park
  • Water sports (non-motorized)
  • Wind surfing

Cleanliness and safety

  • Anti-viral cleaning products
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Grocery delivery
  • Happy hour
  • Kitchen
  • Poolside bar
  • Restaurants
  • Room service
  • Vending machine

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundromat
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Kids meal
  • Playground
  • Swimming pool [kids]

Land sports

  • Golf course (within 3 km)

Access

  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Airport transfer
  • Car park [charges apply]
  • Car park [on-site]
  • Rental car
  • Valet parking

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • Accessible by elevator
  • Air conditioning
  • Alarm clock
  • Balcony/terrace
  • Bathrobes
  • Carbon monoxide detector
  • Cleaning products
  • Closet
  • Clothes dryer
  • Clothes rack
  • Coffee/tea maker
  • Desk
  • Dining table
  • Dishwasher
  • Dressing room
  • Fire extinguisher
  • Free bottled water
  • Fruits/snacks
  • Full kitchen
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Kitchenette
  • Kitchenware
  • Linens
  • Microwave
  • Pool facilities
  • Private bathroom
  • Radio
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Seating area
  • Separate dining area
  • Shower
  • Sleep comfort items
  • Smoke detector
  • Socket near the bed
  • Sofa
  • Streaming service like Netflix
  • Swimming pool [direct access]
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Walk-in shower
  • Washing machine
  • Wi-Fi [free]
  • Wine glasses
Food and dining
Breakfast options
  • Buffet
Restaurants on site

Terrazas

  • Cuisine: American, Asian, Caribbean
  • Menu: Buffet
Location
4111 South Ocean Drive, Hollywood, Fort Lauderdale (FL), United States, 33019
Very good
Location

8

Airports

  • Fort Lauderdale-Hollywood International Airport (FLL)
    10.2 km
  • North Perry Airport (HWO)
    12.0 km

Public transportation

  • Hollywood
    5.6 km
  • Hollywood Station
    5.6 km

Hospital or clinic

  • Locatel Health&Wellness
    1.2 km

Convenience store

  • On-site

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Port Everglades
    10.9 km
  • Stranahan House
    14.8 km
  • Riverwalk Fort Lauderdale
    14.8 km
  • Las Olas Boulevard
    14.8 km
  • Bonnet House Museum and Gardens
    16.6 km
  • Galleria
    16.8 km
  • Hugh Taylor Birch State Park
    16.9 km

Nearby landmarks

  • North City Beach Park
    90 m
  • Hollywood Beach
    240 m
  • South City Beach Park
    380 m
  • Locatel Health&Wellness
    1.2 km
  • Premier Health & Fitness
    1.7 km
  • Harry Berry Park
    2.0 km
  • Gulfstream Park
    2.3 km
  • Royal Cigars
    2.3 km
  • The Village at Gulfstream Park
    2.4 km
  • AquaShop
    2.4 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-12 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Hotel has a Departure Housekeeping Fee. Please contact the property for more information.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from16:00
  • Check-out until11:00

Getting around

  • Airport transfer fee50 USD

Extras

  • Breakfast charge (unless included in room price)18 USD

The property

  • Non-smoking rooms/floorsYES
  • Number of bars/lounges1
  • Number of floors41
  • Number of restaurants2
  • Number of rooms 400
  • Year property opened2017

Parking

  • Daily parking fee35 USD

Reviews of Hyde Resort and Residences from real guests

Provided by verified guests of Agoda
6.4
/
10
Cleanliness6.0
Facilities6.1
Location8.0
Service5.6
Value for money5.5
High score for Fort Lauderdale (FL)
Rating
9+ Exceptional (3)
8-9 Excellent (1)
7-8 Very Good (2)
6-7 Good (2)
<6 Below Expectation (15)
Time of the year
Mar - May (11)
Jun - Aug (2)
Sep - Nov (5)
Dec - Feb (5)
All guests (57)
All room types
All languages

Show reviews that mention 

Showing 23 verified guest comments
12
8.8
Excellent
Jaci from United States
Group
2 Bedroom Penthouse
Stayed 3 nights in October 2019

Modern Hotel”

I can see why they get 7’s. The place is very nice but they have kinks. 1. They r under fire watch. The System does not work., big orange sticker. This made me nervous when I saw it after checking in. 2. Limited towels, rugs wash cloths in bathroom. 3. In hour 2 bedroom unit freezing in one room hot in another, they responded. One room hotter by 10 degrees there 3 days didn’t resolve problem. 4. I have to say their food was very good BIG surprise. 5. Staff were doing good job to be attentive. They would bring whatever u needed but who wants to call for forks, wine corks, hot water, k com ups, paper cups. When they get their act together it’s going to be great place to stay. Will try again.

Reviewed November 08, 2019

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9.2
Exceptional
Zsolt from United Kingdom
Couple
Penthouse Room King
Stayed 1 night in November 2019

Exceptional”

+ Nice hotel and good location! P - Poor breakfast!

Reviewed January 21, 2020

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7.2
Very good
Joshua from United States
Family with young children
1 King Partial Ocean View
Stayed 5 nights in December 2018

Overall okay, understaffed, long waits”

Overall a good value based on $230 per night during Christmas break on Ocean Drive. HOWEVER, we almost left the hotel after our initial check-in because the room was filthy - crumbs and dirt on the carpet, and the bathroom wall had red/brown splash marks. The hotel would not move rooms but they sent a cleanup crew. Hotel was severely understaffed. Key cards constantly stopped working and front desk took 2-5 mins to reissue a new keycard. Should’ve been much quicker.

Reviewed January 01, 2019

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6.4
Good
John from United States
Couple
1 King 1 Bedroom Suite Ocean View
Stayed 3 nights in May 2021

Believe the reviews”

If you decide to stay here, please use the reviews to set your expectations. Lower your expectations below what the reviews say. Common negative themes are all true: - the front desk staff is inhospitable, and in some cases downright rude - you will likely be checked in late - the other staff is largely clueless (except for the restaurant/pool) - rules seem to apply to some, but not all - the rooms, though they are sleek with a nice view, have strange things wrong with them - the elevators are extremely annoying - you will be charged fees not previously disclosed (check your statement for a “cleaning fee”) Each of these things alone are not awful, but combined they are a recipe for frustration that simmers through your entire stay. That said, if you happen to avoid the rude customer service, don’t use the elevators often and spend your entire stay at the pool or in your room, you will enjoy yourself. The property itself is very nice and the pool/restaurant staff were friendly and attentive.

Reviewed June 02, 2021

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6.4
Good
Stephanie from United States
Couple
1 King 1 Bedroom Suite Ocean View
Stayed 4 nights in December 2018

Nice but not worth the money”

Hotel was clean and the rooms had nice amenities, but the elevators were a nightmare. Only four elevators to serve the entire 30+ story building with over 400 rooms. You had to line up to get an elevator in the lobby, and oftentimes we waited over 10 minutes for an elevator upstairs and just ended up walking down 17 floors rather than trying to catch one. There aren't enough staff, especially at the check in desk and concierge, so there is always a line and wait there too. Overall nice building, but for that kind of money would have expected better service and functioning elevators.

Reviewed January 01, 2019

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5.6
Tiffany from United States
Couple
One king suite oceanfront
Stayed 5 nights in March 2021

Worst experience ”

I travel a great deal for my job to include domestic and international travel. The Hyde is truly a great hotel as far as location and views. But here we're the issue we ran into... 1. Room wasn't ready on day of check in until 8pm....nowhere to go and they didn't offer any accommodations until after I demanded they do something at 8pm. Room still wasn't ready so I got an upgrade which should've been offered from the beginning. 2. The hotel doesn't have enough towels EVER!!! we didn't have wash cloths the entire stay bit one extremely helpful staff member bought some with her own money. Never any beach towels for guest....never got one the entire week long stay. 3. The beaches are restrictive with food beverages and chairs and umbrellas. You can't have your own but they don't have enough to accommodate after charging 20 per chair and umbrella......they also take the chairs at 5pm no matter what. Sunset is roughly 750pm. 4. Security is inconsistent at its best. We had guest come and visit with no problem the first 4 days then all of a sudden guest need wrist bands!! 5. The valet had a text and phone line for your vehicle.....they never got my text and when they did they say oh your room number wasn't on your ticket.....but the entire service runs off of the ticket number which was provided....takes 20 minutes to get your vehicle at average. 6. Once we did get our room at 8pm there was no toilet paper and the toilet had public hair and tissue in the seat. 7. Housekeeping doesn't clean your room unless you stay more than 6days..... 8. At the rate the Hyde charges they have the audacity to make you dump your own trash and change your own sheets. Not to mention thru give you nothing to clean with or wash dishes....no paper towels..etc.... I would never and I mean never stay here again and trust me when I say I understand some of these things at an actual efficiency hotel but this is 4 star plus hotel that is not classified or advertised as an efficiency so my overa

Reviewed April 03, 2021

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5.2
Enrico from United States
Couple
1 King Partial Ocean View
Stayed 2 nights in April 2019

Poor service, nice property that is poorly maintained ”

Check in at 4pm, arrived at 5pm, only two agents, waited 20 minutes and my unit was not ready. Every day at 5pm I saw long lines. Breakfast is $18, but it is awful, pastries were soggy, quality and selection comparable to a Motel 6 (which is way cheaper, and thus justified) Properly was probably nice, but it is a bit run down, too much traffic and not well run obviously. Beach chairs are super dirty and old, I asked for more towels to ensure I didn't touch the fabric. In summary, they pretend to be a luxury resort, they are really a 3 star resort that is overpriced.

Reviewed April 18, 2019

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4.4
Viren
Family with young children
2 Bedroom Queen Suite
Stayed 8 nights in December 2018

Honest feedback of stay Dec 25 to Jan 2”

This is an honest review of Hyde Resort & Residences at Hollywood Florida. Positives: 1) Good location 2) Rooms have good view Negatives: 1) Front staff NEVER answers the phone 2) This is a time share condo that is booked via Agoda. As such, there is no customer service. I am asked to contact owner of condo for issues. I have no idea who this is. 3) No soap, towels, toilet tissue. For a hotel costing $500/night. This is UNACCEPTABLE 4) Parking is additional $35/day on top of $500/day room charge. Getting car takes over 20 minutes. 5) Only four elevator service 41 floors, with 12 rooms per floor. This is approximately 444 rooms, since not all floors have rooms. One is service elevator, leaving three for customers. Expect 10 minutes or more wait. Just going to swimming pool on 9th floor from 33 floor takes over 10 minues 6) One of elevators was broken, so only two in service for 4 of our 8 days of stay 7) A/C in room does not work. Took two days to fix.

Reviewed January 01, 2019

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4.8
Rafael from United States
Family with young children
1 King 1 Bedroom Suite Ocean View
Stayed 2 nights in July 2022

Get informed!!”

The resort’s pool (a major draw for small children) was closed and had been closed for 2 months. They had to advise us of this before paying up front. The beach staff was made up of a bunch of hooligans with no interest in helping. Never Again!!

Reviewed July 09, 2022

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4.0
Sharonda from United States
Business traveler
Suite Ocean Front One Bedroom
Stayed 2 nights in April 2021

Staff and Cleanliness ”

My room was filthy. Clumps of hair in shower. Dirty balcony with nut shells, fingernail file. Balcony glass so dirty you cannot look through grime. Socks between bed and wall. STAINS THROUGHOUT LIVINGROOM. Sofa, floor, table, etc all stained from previous guest. Toilet and sink clogged or slow drain. Some of the electrical sockets did not have power. No staff (front desk, housekeeping) until 9am. NO ONE ANSWERS THE PHONE. I had a business meeting at 7:30am. Requested wash clothe and was told I cannot get any until 9 am. Ms. Thomas at the front desk is very unwelcoming. She actually very NASTY. Nothing but attitude. And there is 1 elevator for 30+ floors. The most disappointing part is when I wanted to relax I could not because I had to leave to allow them to clean my room properly. A whole day wasted. Money down the drain. FIND A REAL RESORT. The staff is not the best and it is not worth what you spend... DIRTY, unprofessional, and not relaxing.

Reviewed April 19, 2021

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3.2
salvador from United States
Family with young children
2 Bedroom Queen Suite
Stayed 4 nights in May 2019

Not the best hotel for your money ”

First we had to see 4 other rooms because almost all the rugs and couches had many stains and dirty. The hallway rugs to the rooms are dirty. The elevators took more then 35 minutes to be able to go down, mind you they only have 4 for a big hotel. Also parking is $25 a night if you stay 4 days or more. My 5yr old son got cut on his toe because the pool area has broken tile and the security guard said he couldn't leave to get a bandaid or antibiotic since he had to stay supervising the pool. Mind you blood was dripping everywhere and no one cleaned it. Went to the front desk with a trail if blood and to see if someone could help and literally had to sit my son on the desk with blood still coming out of his tied toe to get thier attention. They still kept talking and waited a good 10min before getting me a big bandaid and that was it. Also you pay 25 in resort fee but they dont come clean but 1 time. I complained about the whole situation to the hotel and they still haven't done anything nor reached out to me regarding my son! Also the beds were not as rented they were smaller. Mind you that when you go to the pool area they have cabanas that are free but they have this guy that wont let you use them unless you give him your phone to do a review which he doesn't put what you tell him he puts a perfect review and even write as you are extremely happy with the stay. Not the best experience! We ended yo getting a better room that had tile and rug areas room 3705 if you plan on staying there to see for your self.

Reviewed June 03, 2019

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4.4
Youssef from United States
Family with young children
One-Bedroom Apartment
Stayed 5 nights in June 2022

Disappointed ”

The major pool has been closed for weeks and not sure it will open for the whole summer, that is a scam.

Reviewed June 23, 2022

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3.2
Danielle from United States
Couple
1 King Partial Ocean View
Stayed 2 nights in February 2021

I would not recommend ”

The Hyde Resorts and Residences was an ultimate disappointment. There was one elevator in a huge 40+ floors building. The wait time for an elevator was 15 minutes on average. The room that I was placed in was awful. The partial ocean view was a view of a building and nothing else. My room was not stocked with towels, wash cloths, pots and pans, plates, NOTHING. My oven was broken and I hired a private chef and they were unable to use that listed amenity. Every time I called the front desk for assistance, I was told they were sending someone up, and no one ever came. I spent way too much money on this resort and it was nothing more than despicable. I would not recommend. Marriot Hotels and Resorts are worth the money, not the Hyde!

Reviewed February 15, 2021

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3.6
Lars from Denmark
Family with teens
2 Bedroom King
Stayed 7 nights in January 2020

Virkelig dårlig kvalitet og mangel på service”

Very dirty lot of places. Toilet not Working in room. Used in average 35 minutes each day waiting on elevator, breakfast not very good and same each day. Only few Employee are smiling. Food and drinking are very expensive on the hotel.

Reviewed January 23, 2020

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2.0
Julia from United States
Family with young children
2 Bedroom King
Stayed 5 nights in March 2021

Filly dirty”

The hotel is incredibly filthy. First they checked us into the room that wasn’t even clean. It would be unacceptable always, but during a pandemic it’s just crazy. After we at switched rooms to a “clean” room, there are steins all over the couch, our feet are black from walking barefoot on the floor, the decorative pillows look like they went through hell and back. It’s pretty bad all around! Oh! The hotel is packed, elevator wait times run 15-20 minutes each way and there are over 10 people in each elevator - zero social distancing.

Reviewed March 28, 2021

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2.0
Heike from United States
Couple
1 King Partial Ocean View
Stayed 2 nights in May 2021

I would not book again! ”

Front desk employees are unfriendly ( morning shift) and super arrogant Front desk employees (pm shift) May 12th-14th very pleasant and friendly , very helpful Rooms are super dirty, very dirty. Spots on carpet Hotel is rated as a 4 star but not true! I would not give it 4 stars! It is a shame! Pool deck has not enough umbrellas And pools are small compared to the size of the building. Elevator is a big issue you have to wait a long time! Beach team very pleasant and helpful! Overall ... I would never ever put one foot into the Hyde Resort and Residences!

Reviewed May 15, 2021

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2.8
Idelmys from United States
Business traveler
1 King Partial Ocean View
Stayed 2 nights in March 2021

Acceptable”

Worst hotel ever and expensive

Reviewed April 06, 2021

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2.0
michael from United States
Family with young children
1 King 1 Bedroom Suite Ocean View
Stayed 3 nights in March 2021

Dirty loud and smelly ”

Neighbors blasting music into wee hours. Marijuana smoke everywhere. Filthy rooms and furniture. No amenities or guest services at all.

Reviewed March 25, 2021

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10.0
Exceptional
SHERLEY from United States
Couple
1 King Partial Ocean View
Stayed 1 night in September 2018

Great location ”

Beautiful hotel and great staff👍🏾👌🏾

Reviewed September 23, 2018

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8.0
Excellent
Paul from United States
Business traveler
2 Bedroom Queen Suite
Stayed 3 nights in November 2018

They need to fix the hot water”

Was very happy with everything about the hotel except we had no hot water for our entire stay. Notified management of the issue twice with no resolution.

Reviewed November 05, 2018

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12
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