Iberostar Cozumel

5 stars out of 5
Carretera Costera Sur Km 17.782 El Cedral, Cozumel Waterfront, Cozumel, Mexico, 77600 - See map

Conveniently situated in the Cozumel Waterfront part of Cozumel, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Cozumel International Airport. This 5-star property is packed with in-house facilities to improve the quality and joy of your stay.

Facilities

Beach

Free Wi-Fi

Swimming pool

Free parking

Spa

Front desk [24-hour]

Fitness center

Restaurant

Location 9.1
Cleanliness 8.5
Service 8.4
Value for money 8.2

Based on 469 verified reviews

Location

9.1

Cleanliness

8.5

Service

8.4

Value for money

8.2

Facilities

7.6

See map

9.1Exceptional

Location rating score

Exceptional location
Parking
FREE
Closest landmarks
Dressel Divers
300 m
Playa Mia Grand Beach Park
2.9 km
Columbia Reef
5.3 km
El Maqueche
7.2 km
Selva Sports
7.2 km

Good to know

Value for money8.2
Location rating9.1

Rooms available at Iberostar Cozumel

Premium Room
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  • Room size: 25 m²/269 ft²
  • Garden view
  • 2 queen beds
Enter dates to see prices
TWO BEDROOM FAMILY ROOM
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  • Room size: 50 m²/538 ft²
  • Balcony/terrace
  • 2 double beds and 1 king be...
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Last Room Available (2 Adults)
...
  • Room size: 25 m²/269 ft²
  • Garden view
  • 2 queen beds
Enter dates to see prices
PREMIUM NEAR POOL
...
  • Room size: 25 m²/269 ft²
  • Outdoor view
  • 2 queen beds
Enter dates to see prices
Premium Near Pool Single Use
...
  • Room size: 25 m²/269 ft²
  • Outdoor view
  • 1 single bed
Enter dates to see prices
Premium Ocean View
...
  • Room size: 25 m²/269 ft²
  • Sea view
  • 2 queen beds
Enter dates to see prices
Premium Ocean View Single Use
...
  • Room size: 25 m²/269 ft²
  • Sea view
  • 1 single bed
Enter dates to see prices
Single Room
...
  • Room size: 25 m²/269 ft²
  • Garden view
  • 1 single bed
Enter dates to see prices
Promo Room (1 Adult)
...
  • Room size: 25 m²/269 ft²
  • Garden view
  • 1 queen bed
Enter dates to see prices
Double Room
...
  • Room size: 25 m²/269 ft²
  • Garden view
  • 2 queen beds
Enter dates to see prices

Frequently asked questions

What are the property's policies for children's bedding at Iberostar Cozumel?

Iberostar Cozumel's policy concerning children's bedding considers guests age 13 years and older as adults, and therefore must use an extra bed which will incur an additional cost. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

At what time of the year is Iberostar Cozumel most popular?

Iberostar Cozumel's most popular month where verified visitors have stayed the most is in January.

What was the average room rate for Iberostar Cozumel been in the past month?

The typical room rate for Iberostar Cozumel in the past month is 409.26 USD, compared to city's average of 199.49 USD.

What do guests like most about Iberostar Cozumel?

Verified guests that stayed at Iberostar Cozumel have given this property a rating of 9.067 for its outstanding location as the major highlight for their stay.

What is the verified guest review consensus about Iberostar Cozumel's coffee?

100.0% of our past guest ratings have given a positive review and comments about this property's coffee. You can look up on more detailed customer reviews, and comments for Iberostar Cozumel down in the review section.

What is the average rating that past Solo travelers' have given to Iberostar Cozumel?

Past solo travelers that have stayed at this property have given Iberostar Cozumel an average rating of 8.9. You can look up more detailed customer reviews and responses by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that verified Business travelers' have given to Iberostar Cozumel?

Verified business travelers that have stayed at this property have given Iberostar Cozumel an average rating of 7.5. You can look up more detailed customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.

What is the average rating that past Couples' have given to Iberostar Cozumel?

Past couple travelers that have stayed at this property have given Iberostar Cozumel an average rating of 8.5. You can look up on more specific customer testimonials, and comments by filtering for a specific type of verified guest travelers down in the review section.

What is the average rating that past Group travelers have given to Iberostar Cozumel?

Past group travelers that have stayed at this property have given Iberostar Cozumel an average rating of 8.9. You can check out more detailed customer assessments and feedback by filtering for a specific type of verified travelers down in the review section.

What do local visitors think about Iberostar Cozumel?

Verified local visitors that have stayed at this property have given Iberostar Cozumel an average rating of 8.3. You can look up on more detailed customer reviews, and remarks for this property down in the review section.

What is the closest airport to Iberostar Cozumel?

The closest airport to Iberostar Cozumel is Cozumel International Airport, 18.0 km away.

More about Iberostar Cozumel

More about Iberostar Cozumel

































Cozumel Waterfront: A Tropical Paradise in Cozumel

Nestled on the stunning Cozumel waterfront, the Iberostar Cozumel offers guests a truly idyllic tropical paradise. With its pristine white sandy beaches, crystal-clear turquoise waters, and lush greenery, this hotel is the perfect destination for those seeking a relaxing and rejuvenating getaway. The Cozumel waterfront is renowned for its world-class snorkeling and diving opportunities. Dive into the vibrant underwater world and explore the magnificent coral reefs teeming with colorful marine life. Whether you're a seasoned diver or a beginner, there are plenty of options for everyone to enjoy the beauty of the underwater world. Beyond the water, the Cozumel waterfront offers a variety of activities and attractions. Take a leisurely stroll along the beach and soak up the breathtaking views of the Caribbean Sea. Indulge in water sports such as kayaking, paddleboarding, or jet skiing. For those seeking a more laid-back experience, simply relax on a beach lounger and soak up the warm Mexican sun. With its unparalleled natural beauty and abundance of activities, the Cozumel waterfront is a true tropical paradise. Book your stay at the Iberostar Cozumel and experience the magic of this stunning destination.

Traveling to Iberostar Cozumel from the nearest airports in Cozumel, Mexico

Iberostar Cozumel, located in the picturesque Cozumel Waterfront in Cozumel, Mexico, offers a serene and luxurious retreat for travelers looking to unwind and indulge in the beauty of the Caribbean. Getting to this tropical paradise is a breeze, thanks to the convenient access provided by the nearby airports. If you are flying into Cozumel International Airport (CZM), which is the closest airport to Iberostar Cozumel, you can easily reach the resort within a short 20-minute drive. Upon arrival, you have several transportation options to choose from. Taxis are readily available outside the airport, and they offer a hassle-free way to reach the resort. Alternatively, you can pre-book a private transfer or arrange for a shuttle service through Iberostar Cozumel for a more personalized and convenient experience. Another option is to fly into Cancun International Airport (CUN), which is located on the mainland of Mexico. From there, you can take a domestic flight or a ferry to Cozumel. Domestic flights from Cancun to Cozumel are frequent and take approximately 20 minutes. The ferry ride, on the other hand, offers a scenic journey across the Caribbean Sea and takes around 45 minutes. Once you arrive in Cozumel, you can easily reach Iberostar Cozumel by taxi, private transfer, or shuttle service. Whichever airport you choose to fly into, the journey to Iberostar Cozumel is an exciting part of the overall experience. As you make your way to the resort, you'll be greeted by stunning coastal views, lush greenery, and the warm hospitality that Mexico is renowned for. So sit back, relax, and get ready to embark on a memorable vacation at Iberostar Cozumel.

Discover the Vibrant Surroundings of Iberostar Cozumel

Nestled in the heart of Cozumel, Mexico, Iberostar Cozumel offers an idyllic retreat surrounded by a myriad of exciting landmarks and attractions. Just a short distance away, visitors can embark on a memorable journey to the Playa del Carmen Ferry, where they can hop on a boat and explore the stunning Riviera Maya. For those seeking adventure and fun, Chankanaab Beach Adventure Park and Playa Mia Grand Beach Park are both within easy reach. At Chankanaab Beach Adventure Park, guests can snorkel in crystal-clear waters, swim with dolphins, or simply relax on the pristine sandy beach. Playa Mia Grand Beach Park, on the other hand, offers an array of thrilling water activities, including water slides, paddleboarding, and kayaking. Diving enthusiasts will be delighted to find Deep Exposure Dive Center, Aquadventures, and Aqua Safari Dive Shop in close proximity to the hotel. These renowned dive centers provide an opportunity to explore the mesmerizing underwater world of Cozumel, known for its vibrant coral reefs and diverse marine life. The famous Palancar Reef, considered one of the top diving spots in the world, is also just a short distance away. Nature lovers can venture to Eco Divers, where they can embark on eco-friendly tours and discover the island's lush flora and fauna. Meanwhile, those seeking a unique experience can visit Dolphin Discovery Cozumel, where they can interact with these intelligent creatures in a safe and educational environment. With such a wealth of landmarks and attractions surrounding Iberostar Cozumel, guests are guaranteed an unforgettable stay filled with adventure, relaxation, and exploration.





Diverse Dining Options at Iberostar Cozumel

When it comes to dining, guests at Iberostar Cozumel are spoiled for choice with a variety of restaurants in the surrounding area. For a taste of authentic Mexican cuisine, Tio Jose is a must-visit. Indulge in traditional dishes bursting with flavors and spices that will transport you straight to the heart of Mexico. If you're craving fresh seafood and breathtaking ocean views, head to Blue Angel Restaurant. This beachfront gem offers a delectable menu of seafood specialties, prepared with the freshest ingredients. For those looking to explore the vibrant underwater world of Cozumel, SkyReef Cozumel is the perfect spot to refuel. Enjoy a delicious meal while soaking in panoramic views of the Caribbean Sea. Qbar is another great option, offering a trendy atmosphere and a menu of international dishes that cater to all tastes. And for a taste of American classics, the iconic Hard Rock Cafe Cozumel is just a short distance away. Whether you're in the mood for a juicy burger or a refreshing cocktail, this legendary establishment has got you covered. Other nearby options include Three Amigos, Sunset Beach, and La Hach Restaurante-Cantina, ensuring that there's something to satisfy every palate. With such a diverse range of dining options just a stone's throw away, guests at Iberostar Cozumel are sure to have a truly unforgettable culinary experience.

Shop 'til you drop in Cozumel

Located near Iberostar Cozumel, you'll find a variety of shopping landmarks to explore. Start your shopping spree at El Maqueche, a vibrant marketplace offering a wide range of local crafts, souvenirs, and traditional Mexican products. Next, head over to the Royal Village Shopping Center, where you can browse through an array of shops, boutiques, and restaurants. Whether you're looking for fashion, jewelry, or unique gifts, this shopping center has something for everyone. Lastly, don't miss Selva Sports, a one-stop-shop for all your outdoor adventure needs. From snorkeling gear to beachwear, this store has everything you need to make the most of your stay in Cozumel. So, get ready to shop 'til you drop and bring back some wonderful memories from your trip to Cozumel!





Exceptional Service and Staff

Iberostar Cozumel is renowned for its exceptional service and staff, with Caesar being a standout member. Guests consistently mention Caesar as a credit to the hotel, praising his professionalism and helpfulness. His warm and friendly demeanor creates a welcoming atmosphere, making guests feel valued and well taken care of throughout their stay. Whether it's providing recommendations for local attractions or going above and beyond to fulfill special requests, Caesar's dedication to ensuring a memorable experience is highly appreciated by guests. The positive reviews about the service and staff at Iberostar Cozumel highlight the hotel's commitment to delivering top-notch hospitality.

A Tropical Paradise with Exceptional Customer Ratings

Discover the enchanting Iberostar Cozumel, a hidden gem nestled in the heart of Cozumel, Mexico. With an impressive overall rating of 8.6, this resort has earned a well-deserved reputation for providing an unforgettable vacation experience. Guests have praised the exceptional value they received, with a rating of 8.3. From the moment you step foot on the property, you'll be captivated by the lush surroundings and the warm hospitality of the staff, who have been commended with a remarkable rating of 8.5 for their exceptional service. At Iberostar Cozumel, cleanliness is a top priority, as reflected in the outstanding rating of 8.6. Immerse yourself in the stunning natural beauty of Cozumel, as the resort boasts a prime location with a rating of 9.2. Whether you're seeking relaxation or adventure, this tropical paradise offers an array of facilities to cater to your every need. While the facilities have received a rating of 7.8, guests have found them to be well-maintained and fully equipped to ensure a delightful stay. Escape to Iberostar Cozumel and experience the perfect blend of luxury, comfort, and tranquility. With its exceptional customer ratings, this resort is a testament to the impeccable service and attention to detail that awaits you. From the breathtaking surroundings to the friendly and attentive staff, every aspect of your stay at Iberostar Cozumel is designed to exceed your expectations. Book your stay today and create unforgettable memories in this tropical paradise.

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Amenities and facilities

Very good7.6

Facilities

Languages spoken
  • English
  • Spanish
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Billiards
  • Dart board
  • Diving
  • Fitness center
  • Game room
  • Garden
  • Gym/fitness
  • Hot tub
  • Massage
  • On-site entertainment
  • Sauna
  • Spa
  • Spa/sauna
  • Swimming pool
  • Swimming pool [outdoor]
  • Table tennis
  • Tennis court
  • Tours
  • Water sports (non-motorized)
  • Wind surfing
  • Yoga room
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast takeaway service
  • Cashless payment service
  • Doctor/nurse on call
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
Dining, drinking, and snacking
  • Bar
  • Poolside bar
  • Restaurants
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Elevator unavailable
  • Facilities for disabled guests
  • Food delivery
  • Luggage storage
  • Safety deposit boxes
  • Salon
  • Smoking area unavailable
  • Terrace
For the kids
  • Babysitting service
  • Family/child friendly
  • Family room
  • Kids club
  • Kids meal
  • Swimming pool [kids]
Access
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Car park [free of charge]
  • Rental car

Location

Carretera Costera Sur Km 17.782 El Cedral, Cozumel Waterfront, Cozumel, Mexico, 77600

Exceptional9.1

Location

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 3-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Reviews of Iberostar Cozumel from real guests

Provided by verified guests of

Agoda logo
8.4
  • Location score 9.1 out of 10 and is a high score in Cozumel
    Location9.1
  • Cleanliness score 8.5 out of 10 and is a high score in Cozumel
    Cleanliness8.5
  • Service score 8.4 out of 10 and is a high score in Cozumel
    Service8.4
  • Value for money score 8.2 out of 10 and is a high score in Cozumel
    Value for money8.2
  • Facilities score 7.6 out of 10 and is a high score in Cozumel
    Facilities7.6
High score for Cozumel

Rating

9+ Exceptional (5)
8-9 Excellent (3)
7-8 Very Good (3)
6-7 Good (1)
<6 Below Expectation (1)
Guest Type
Language
Showing 13 verified guest comments
Changed to review page 1
  1. 8.8
    Excellent
    Lana from United States
    Couple
    Double Room
    Stayed 7 nights in May 2024

    “Not a 5 star hotel”

    It is a very nice place, but definitely do not expect 5 star amenities and service

    Reviewed August 18, 2024
  2. 5.2
    Patrick from United States
    Couple
    Standard Room
    Stayed 10 nights in May 2024

    “to many cons”

    pro: location diving cons: outdated and noisy AC, no temp. setting possible only on or off. Area is watered with recycled water, smells like poop every morning, disgusting. Food choice and quality is decreasing compared to our stays in the past while price went up. next to beach bar that started DJ nights Wed/Thur and weekends, loud music until late night.

    Reviewed May 16, 2024
  3. 7.6
    Very good
    Seyda from United States
    Family with young children
    Premium Room
    Stayed 4 nights in November 2023

    “Room to need to renewal ”

    Beach bar and buffet is great but rooms are so airless and moist.

    Reviewed November 26, 2023
  4. 10.0
    Exceptional
    YOLANDA from United States
    Couple
    Double Room (Jungle View, Balcony or Terrace)
    Stayed 7 nights in August 2022

    “Gorgeous property grounds!!!”

    This is our second time at an IberoStar Hotel and we were not disappointed!! The property setting and grounds were absolutely beautiful! The service and staff were wonderful as well. The variety of food and entertainment was great. We loved it and would definitely recommend it!

    Reviewed September 04, 2022
  5. 10.0
    Exceptional
    Jeff from United States
    Solo traveler
    Double Room Double Bed
    Stayed 5 nights in August 2022

    “Great place to stay & dive”

    Just got back from a fantastic trip to Cozumel while staying at the Iberostar. The food at the buffet and other restaurants offered a great variety and was tasty as well. I went to Cozumel to dive and the dive operation there, Dressel Divers, met all expectations. Great staff, Divemasters and deck hands. I usually try to avoid staying at the same place twice, but I may break that habit the next time I go to Cozumel.

    Reviewed August 10, 2022
Changed to review page 1

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