Ibis Budget Luzern City
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Ibis Budget Luzern City

Kellerstrasse 6, Luzern Metro Area, Luzern, Switzerland, 6005
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 Ibis Budget Luzern City
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     Ibis Budget Luzern City

    Ibis Budget Luzern City Reviews

    7.9
    Very good
    /10
    (316 reviews)See what guests said
    4.8
    Review score

    "Fortunately the room is clean and the location is fair."

    Siu L.

    -

    July 19, 2018

    8.2
    Excellent cleanliness
    Recommended by 86% of guests

    Things you’ll love about Ibis Budget Luzern City

    Things you'll love

    • 720 meters to public transportation

    • 820 meters to the beach

    • Currency exchange

    • Free Wi-Fi in all rooms!

    Very good
    Location
    7.7
    See map
    Very good location - 820 meters to the beach
    Popular
    Nearby
  • Lake Lucerne9.03 km
  • This property is in high demand!

    Last booked 5 hours ago

    Value for money7.9
    Location rating7.7
    Nearest airportZürich Airport (ZRH)
    Distance to airport49.3 km
    Property overview

    For travelers who want to take in the sights and sounds of Luzern, Ibis Budget Luzern City is the perfect choice. From here, guests can enjoy easy access to all that the lively city has to offer. With its convenient location, the hotel offers easy access to the city's must-see destinations.

    Ibis Budget Luzern City also offers many facilities to enrich your stay in Luzern. This hotel offers numerous on-site facilities to satisfy even the most discerning guest.

    All guest accommodations feature thoughtful amenities to ensure an unparalleled sense of comfort. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. When you are looking for comfortable and convenient accommodations in Luzern, make Ibis Budget Luzern City your home away from home.

    Read more

    Rooms available at Ibis Budget Luzern City

    Triple room - 1 Double bed + 1 single bed
    Triple room - 1 Double bed + 1 single bed
    ...
    • Room size: 14 m²/151 ft²
    • Shower
    • 1 queen bed and 1 bunk bed
    Enter dates to see prices
    Family Room
    Family Room
    ...
    • Room size: 20 m²/215 ft²
    • Shower
    Enter dates to see prices
    Standard Double Bed
    Standard Double Bed
    ...
    • Room size: 13 m²/140 ft²
    • Shower
    • 1 double bed
    Enter dates to see prices
    Family Room for 4 People
    Family Room for 4 People
    ...
    • Room size: 25 m²/269 ft²
    Enter dates to see prices
    Single
    Single
    ...
    • Room size: 13 m²/140 ft²
    Enter dates to see prices
    Triple Room, 1 Double Bed
    Triple Room, 1 Double Bed
    ...
    • Shower
    Enter dates to see prices
    Standard Triple Room
    Standard Triple Room
    ...
      Enter dates to see prices
      Triple
      Triple
      ...
        Enter dates to see prices
        Quadruple
        Quadruple
        ...
          Enter dates to see prices
          Run of House
          Run of House
          ...
            Enter dates to see prices
            Have a question for Ibis Budget Luzern City?

            What people love about Ibis Budget Luzern City

            • 6.8
              Good
              Cleanliness

              "Room is clean."

              Veerachai

              |

              January 9, 2019

            • 10.0
              Exceptional
              Location

              "Close to city center, the hotel offers incity traffic ticket, city maps and brochure with coupons."

              Yingjiang

              |

              February 7, 2017

            • 10.0
              Exceptional
              Staff 

              "Helpful staff."

              SING F.

              |

              July 16, 2018

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            More about Ibis Budget Luzern City

            More about Ibis Budget Luzern City

            7.6
            Very good

            "Pros: clean room, 15-20minute walk to station."

            Sam C.

            |

            January 2, 2019

            Read more reviews

            What they offer

            10.0
            Exceptional

            "The receptionist is very friendly & warm."

            Anaisa

            |

            January 1, 2019

            Read more reviews
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            Nearest essentials

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
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            What's nearby

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
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            Property's guest policies

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            Some helpful facts

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            Reviews of Ibis Budget Luzern City from real guests

            Provided by verified guests of Agoda
            Agoda Reviews (316)Booking.com Reviews (4100)
            7.9
            /
            10
            Cleanliness8.2
            Facilities7.2
            Location7.7
            Service8.2
            Value for money7.9
            All languages
            All guests (316)
            All room types

            Show reviews that mention 

            Showing 132 verified guest comments
            12345
            9.2
            Exceptional
            Wan from Malaysia
            Family with teens
            Family Room
            Stayed 2 nights in April 2019

            Exceptional”

            As per name, this hotel is indeed a budget hotel. Just basic amenities, bed, soap and towels. No kettle or coffee. If you need one, you gotta head to the pantry at the lobby. However, we love our stay here despite the small room. Worth the price.

            Reviewed May 05, 2019

            Dear Guest, Thank you for taking the time to tell us about your experience at the ibis budget Luzern City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hotel Ibis Budget, Lucerne

            Responded May 09, 2019
            Ibis Budget Luzern City
            7.6
            Very good
            Tng from Singapore
            Group
            Triple room - 1 Double bed + 1 single bed
            Stayed 3 nights in May 2019

            Good & value for money”

            Value for money. Staff service excellent. Need to improve rooms toilet flooring as water will flow out from toilet due to slope on flooring. Overall not bad.

            Reviewed May 21, 2019
            10.0
            Exceptional
            NARUEBORDIN from Thailand
            Group
            Triple room - 1 Double bed + 1 single bed
            Stayed 1 night in March 2019

            nice hotel”

            nice hotel, clean room, friendly staff, good location.

            Reviewed May 17, 2019
            9.6
            Exceptional
            Siti from Malaysia
            Solo traveler
            Standard Double Bed
            Stayed 2 nights in February 2019

            Budget accommodation at a very good location”

            The hotel was at a very good location (in front of a bus stop for bus no. 4 and straight to Luzern Bahnhof) at a very decent price. Eventhough the room was quite small it is understandable considering the price and location of the hotel. My room was warm, clean and comfy but I only had one complain when my final day of stay there was no hot water because of electrical problems. Other than that one problem everything was great.

            Reviewed February 07, 2019

            Thank you for choosing and reviewing our Hotel ibis budget Luzern City. I'm happy to hear you enjoyed your stay with us and that our staff were great. Please accept my sincerest apologies for any inconvenience you encountered. I do appreciate your feedback, which is most valuable to us. Thank you again for your kind words and we're looking forward to your next visit! With kind regards Hotel ibis budget Luzern City Front Office Team Madhushka Schmidhauser

            Responded February 18, 2019
            Ibis Budget Luzern City
            6.0
            Meng from Malaysia
            Solo traveler
            Triple room - 1 Double bed + 1 single bed
            Stayed 3 nights in April 2019

            Feel unsafe”

            Pro: Good location. Easy to reach by bus #4. Con: I stayed for 3 nights, 2 nights someone came banging on my room door during midnight. It was loud and lasted very long on the first night. There’s no phone to reception in the room. Told the staff the next day but was not taken seriously. They just asked me to Google their hotel number and call them if it happens again.

            Reviewed April 14, 2019
            9.6
            Exceptional
            Juvy from Philippines
            Couple
            Triple room - 1 Double bed + 1 single bed
            Stayed 2 nights in September 2018

            Quiet basic space in an excellent location”

            The hotel is in a quiet side of town, walking distance to the metro/train station and with a lot of restaurants to choose from. There is also a grocery beside the property which is excellent! Staff are helpful. Breakfast is modest but its a bang for buck imho. 😁

            Reviewed September 25, 2018

            Dear Juvy Thank you for choosing and reviewing our Hotel ibis budget Luzern City. I'm happy to hear you enjoyed your stay with us at our unbeatable location! Thank you very much for your feedback, which is most valuable to us. It is my hope we can welcome you again in the future. Thank you again with kind regards Hote ibis budget Luzern City Front Office Team Madhushka Schmidhauser

            Responded February 02, 2019
            Ibis Budget Luzern City
            7.2
            Very good
            Dihua from China
            Family with teens
            Triple room - 1 Double bed + 1 single bed
            Stayed 1 night in April 2019

            Very good”

            The room is very small and location is not very close to the train station.

            Reviewed April 24, 2019

            Dear Guest, Thank you for taking the time to tell us about your experience at the ibis budget Luzern City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hotel Ibis Budget, Lucerne

            Responded May 09, 2019
            Ibis Budget Luzern City
            5.2
            Lim from Singapore
            Couple
            Triple room - 1 Double bed + 1 single bed
            Stayed 2 nights in December 2018

            Hostel experience ”

            3mins drive from station negatives: expensive parking rates at hotel itself (CHF17/night), selling foods and drinks which is maybe 3-4 times the rates of supermarket, deposit required for hair dryer, small tiny rooms but clean, bath and toilet are separated, both bath and toilet are small cubicle to fit just 1 person at a time with no movement allowance.. only stay if u really have no budget! positive: very friendly staffs

            Reviewed January 18, 2019

            Dear Lim Thank you for choosing and reviewing our Hotel I'm happy to hear you enjoyed your stay with us at our unbeatable location. Please accept my sincerest apologies for any inconvenience you encountered. I do appreciate your feedback, which is most valuable to us. Thank you very much for your feedback, which is most valuable to us. It is my hope we can welcome you again in the future. With Kind Regards Hotel ibis budget Luzern City Front Office Team Madhushka Schmidhauser

            Responded January 30, 2019
            Ibis Budget Luzern City
            10.0
            Exceptional
            Anaisa from Philippines
            Family with teens
            Triple room - 1 Double bed + 1 single bed
            Stayed 2 nights in December 2018

            Homey”

            Hotel check in is fast & smooth. The receptionist is very friendly & warm. The location is very near yo the bus stops, convenient stores , & the city's tourist spots are a walking distance from the hotel. Rooms are very clean & tidy.

            Reviewed January 01, 2019

            Dear Anaisa, Thank you very much for your nice review and for your recommendation. It is always a pleasure to receive positive feedback. I will share your feedback with the rest of our team. They will really appreciate it. We hope you had a wonderful city trip and will visit us again. We are looking forward to your next stay with us! Best regards, Hotel ibis budget in Luzern City Hikari Miyahira

            Responded January 08, 2019
            Ibis Budget Luzern City
            5.6
            Terence from Malaysia
            Couple
            Standard Double Bed
            Stayed 2 nights in December 2018

            affordable place to stay ”

            The hotel is about 1km walk from the main train station. Check in is only at 2pm. Once check in you will get the bus pass for the length of stay. Then you can move easily to the town. Take bus number 4 from the hotel to the town and back.

            Reviewed December 24, 2018

            Dear Mr/Ms.Terence, Thank you very much for staying with us and for sharing your experiences. It makes us truly happy to read, that you were fully satisfied during your stay in Luzern. We are looking forward to see you again in our Hotel. Best wishes, Hotel ibis budget in Luzern City Hikari Miyahira

            Responded January 08, 2019
            Ibis Budget Luzern City
            6.0
            Terence from Malaysia
            Couple
            Standard Double Bed
            Stayed 2 nights in December 2018

            Affordable Hotel”

            The hotel is quite a distance from the main train station. Once you get to the hotel, they will check you in and give you a bus pass for you to ride according to your length of stay. I got mine for 3 days its complimentary. So you just need to walk to the hotel and once you have the card given, you can move around easily. you can use the cutlery and microwave in the hotel.

            Reviewed December 24, 2018

            Dear Terence Thank you for choosing and reviewing our Hotel I'm happy to hear you enjoyed your stay with us at our unbeatable location. Thank you very much for your feedback, which is most valuable to us. It is my hope we can welcome you again in the future. With Kind Regards Hotel ibis budget Luzern City Front Office Team Madhushka Schmidhauser

            Responded January 30, 2019
            Ibis Budget Luzern City
            8.8
            Excellent
            Begonia from Australia
            Couple
            Triple room - 1 Double bed + 1 single bed
            Stayed 2 nights in April 2018

            Nice budget hotel”

            The hotel is nice and clean. It has few buses from Lucerne main station can go to the hotel then few minutes walk only. Few restaurants close to hotel . Hotel also provided us the free bus pass to travel to the city ( 1 zone), it saves money. My room is for 3 people but small. Bathroom is very tiny. We haven’t tried the breakfast as not much choices, it is pricy too. Overall we are happy with the hotel.

            Reviewed April 16, 2018

            Dear Begonia, First of all thank you very much for your kind comments. It is always a pleasure to receive such a lovely and honest feedback. Next in order I would like to mention that our location is one of our strongest traits and we are glad it worked out for you. We would be very happy to have you staying with us again on your next visit to Luzern. Best regards, Hotel ibis budget Luzern

            Responded April 18, 2018
            Ibis Budget Luzern City
            8.0
            Excellent
            TOH from Singapore
            Couple
            Triple room - 1 Double bed + 1 single bed
            Stayed 1 night in March 2018

            Very good”

            Quiet location, ok if you don't mind the walk. There are only 3 hooks to hang things. The shower is see-through, WC is separate. A/C are for both hot & cold but we are always cold and there is no other heating source available. Breakfast simple but good, eggs are raw have to boil before consume (not all guest know this and a poor guy sitting next to us ended having eggs all over his coat and pants). Kettle & microwave are shared facilities available in the lobby.

            Reviewed April 08, 2018

            Dear TOH, Thank you very much for staying in our Hotel and sharing your experiences. It is always nice to read such an honest review. We see we could meet some of your expectations. We hope the inconveniences did not cause a lost in our brand. We work continuously hard, so we can improve ourselves. We hope we can welcome you in our Hotel soon again. Kind Regards, Robi Márki Hotel ibis budget Luzern

            Responded April 08, 2018
            Ibis Budget Luzern City
            8.0
            Excellent
            zarina from Malaysia
            Family with young children
            Standard Double Bed
            Stayed 1 night in September 2017

            Clean, comfy, fast check in”

            The room was small for us and the luggage but the bed was comfortable. No bottled water provided and it was quite a distance from the train station if u plan on walking. We took a cab which costs us around 20chf. Cant say anything about the food since breakfast wasnt included but they do have microwave and vending machine at the lobby if you're hungry at night. It was a comfortable stay.

            Reviewed September 30, 2017

            Dear Zarina We very much appreciate your comments regarding your stay at the ibis budget Luzern City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Veronika, Team Front Office

            Responded November 27, 2017
            Ibis Budget Luzern City
            8.0
            Excellent
            Nur from Singapore
            Couple
            Triple room - 1 Double bed + 1 single bed
            Stayed 2 nights in October 2018

            Cosy and good location”

            It's a 10 - 15 mins walk from the main Luzern train station and the walk is a nice one (with nice view). We didn't mind it at all. The room itself was small but sufficient for us for two nights w two big luggage. It was clean but staff could smile a little more. They didn't look very pleased with the guests that come in for the 2 days that we were there.

            Reviewed October 26, 2018

            Dear Nur Thank you for choosing and reviewing our Hotel ibis budget Luzern. I'm happy to hear you enjoyed your stay with us at our unbeatable location! Thank you very much for your feedback, which is most valuable to us. It is my hope we can welcome you again in the future. With kind regards Hotel ibis budget Luzern City Front Office Team Madhushka Schmidhauser

            Responded February 01, 2019
            Ibis Budget Luzern City
            8.0
            Excellent
            Michael from Singapore
            Couple
            Triple room - 1 Double bed + 1 single bed
            Stayed 3 nights in October 2018

            good location”

            had a good stay in this hotel. It's a budget hotel so not much complains there. Breakfast buffet is decent. You can take bus #4 to the train station where all the shops / restaurants are, or u can just walk there....

            Reviewed October 23, 2018

            Dear Micheal Thank you for choosing and reviewing our Hotel ibis budget Luzern. I'm happy to hear you enjoyed your stay with us at our unbeatable location! Thank you very much for your feedback, which is most valuable to us. It is my hope we can welcome you again in the future. With kind regards Hotel ibis budget Luzern City Front Office Team Madhushka Schmidhauser

            Responded February 01, 2019
            Ibis Budget Luzern City
            9.6
            Exceptional
            See from Malaysia
            Couple
            Standard Double Bed
            Stayed 3 nights in September 2018

            Great value”

            Hotel staff able to give clear instruction to taken bus from Luzern rail station. The bus runs every 10 minutes and it’s three stops away from train station . The staff are friendly and helpful . Will go back and stay .

            Reviewed September 30, 2018

            Dear See Thank you for choosing and reviewing our Hotel ibis budget Luzern City. I'm happy to hear you enjoyed your stay with us at our unbeatable location! Thank you very much for your feedback, which is most valuable to us. It is my hope we can welcome you again in the future. Thank you again with kind regards Hote ibis budget Luzern City Front Office Team Madhushka Schmidhauser

            Responded February 02, 2019
            Ibis Budget Luzern City
            8.4
            Excellent
            KWOK from Hong Kong
            Family with teens
            Triple room - 1 Double bed + 1 single bed
            Stayed 2 nights in July 2018

            Room is clean, tidy and good location”

            The room is small, but it is very clean and tidy. There is supermarket next to the hotel. There is bus (every 10 mins) that goes to the train terminal. There is no fringe in the room, but there is microwave oven at the lobby.

            Reviewed July 26, 2018

            Dear Kwok, A big thank from all the team for this great rate and nice review ! It is always a pleasure for us to welcome you when you stay in Luzern and a great privilege to gain your loyalty ! Warm regards, Robi Márki Hotel ibis budget Luzern

            Responded July 27, 2018
            Ibis Budget Luzern City
            6.8
            Good
            watchara from Thailand
            Group
            Triple room - 1 Double bed + 1 single bed
            Stayed 3 nights in March 2019

            value for money”

            The bathroom door is not completely closed. Causing water to leak to the floor.

            Reviewed April 20, 2019

            Dear Guest, Thank you for taking the time to tell us about your experience at the ibis budget Luzern City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hotel Ibis Budget, Lucerne

            Responded May 09, 2019
            Ibis Budget Luzern City
            6.0
            Pui from Hong Kong
            Solo traveler
            Triple room - 1 Double bed + 1 single bed
            Stayed 1 night in February 2019

            Above average”

            Need a bit of walking from the station. Good and clean hotel with helpful stuffs

            Reviewed March 04, 2019

            Dear Pui, Thank you very much for staying with us and for sharing your experiences. It makes us truly happy to read, that you were fully satisfied during your stay in Luzern. We are looking forward to see you again in our Hotel. Best wishes from Hotel ibis budget in Luzern City HIkari Miyahira

            Responded March 07, 2019
            Ibis Budget Luzern City
            12345
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            Ibis Budget Luzern City
            |Very good 7.9
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            • Very good location
            • Lake Lucerne
            • Luzern Train Station is within 0.72 km