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Meeting room(s), Surabaya Airport in Surabaya
Standard Queen Room Non-Smoking - Guestroom, Surabaya Airport in Surabaya
Interior view, Surabaya Airport in Surabaya
Buffet, Surabaya Airport in Surabaya
Coffee shop, Surabaya Airport in Surabaya
Coffee shop, Surabaya Airport in Surabaya
Entrance, Surabaya Airport in Surabaya

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8.0

Excellent

904 reviews

904 reviews

Housekeeping28
Breakfast8
View4
See map
See map

8.9

Excellent

Location rating score

Excellent location
Parking
Available
Popular landmarks
Masjid Nasional Al Akbar Surabaya 9.7 km
Surabaya's Zoo 10.7 km
Bungkul Park 11.1 km
Pakuwon Food Festival 11.2 km
Surabaya Town Square 11.4 km
Monkasel (Submarine Monument) 12.5 km
Tunjungan Plaza 13.7 km
Suramadu National Bridge 14.8 km
Tugu Pahlawan 15.6 km
Sampoerna Museum 17.3 km
Nearby landmarks
Juanda International Airport 860 m
Kantor Air Asia 1.5 km
GKP Juanda 3.2 km
Politeknik Pelayaran Surabaya 3.3 km
BP2LP Gunung Anyar 3.6 km
Almira Medika 3.6 km
Rumah Sakit Bersalin 3.7 km
Lapangan Albatros 3.7 km
Apo Tropodo mini park 3.8 km
Rumah Sakit Mitra Keluarga 4.0 km

Surabaya Airport

Terminal Bandara International Juanda Jl Ir Juanda No 1 Sedati Sidoarjo, Waru, Surabaya, Indonesia, 61253 - See map

Get the added peace of mind that comes with Indonesia Care, when you book a stay here. Conveniently situated in the Waru part of Surabaya, this property puts you close to attractions and interesting dining options. This 3-star property is packed with in-house facilities to improve the quality and joy of your stay.

Highlights

Hygiene Plus

Check-in [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Sauna

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information."
Facilities

Airport transfer

Car park

Shuttle service

Free Wi-Fi in all rooms!

Sauna

Spa

Front desk [24-hour]

Check-in/out [express]

Your dates are popular among travelersPopular destination! Properties in Surabaya are being booked every minute!
Value for money7.9
Distance to city center37 km
Location rating8.9
Nearest airportJuanda International Airport (SUB)
Distance to airport860 m

Rooms available at Surabaya Airport

Standard Twin Room
...
  • Room size: 12 m²/129 ft²
  • Park view
  • 1 double bed
Enter dates to see prices
Standard Queen Room Non-Smoking
...
  • Room size: 12 m²/129 ft²
  • Garden view
  • 1 queen bed
Enter dates to see prices
1 Queen Bed, River View
...
  • Room size: 12 m²/129 ft²
  • Park view
  • 1 queen bed
Enter dates to see prices
Standard Bunk Bed
...
  • Room size: 12 m²/129 ft²
  • Non-smoking
  • 1 bunk bed
Enter dates to see prices
Standard Room With 2 Single Beds Runaway View
...
    Enter dates to see prices

    Frequently asked questions

    Does Surabaya Airport provide shuttle service for getting around?

    For your ease of travel around the city, Surabaya Airport offers None right where you need it making it simple for you to get to places conveniently.

    Does Surabaya Airport offer laundry services?

    Yes! Surabaya Airport offers laundry service at your disposal and even hot water linen and laundry washing for whenever you need your favorite clothes clean and fresh all throughout your vacation. Please contact the property for more information.

    What actions does Surabaya Airport take in terms of hygiene, safety, and cleanliness?

    Surabaya Airport satisfy our mandatory standard for cleanliness and safety by supplying hand sanitizer and daily disinfection in common areas. This property also comes prepared with doctor/nurse on call, staff trained in safety protocol, temperature check for guests and staff, first aid kit, body thermometer, and free face masks for all rounded safety precautions and hygiene protocols.

    What are the property's policies for children's bedding at Surabaya Airport?

    Surabaya Airport's policy pertaining to children's bedding considers guests age 12 years and older as adults, and therefore requires an extra bed which will incur an additional fee. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

    How long do visitors normally stay at Surabaya Airport?

    Verified past guests that have stayed at Surabaya Airport had an average nightly stay of 1 night at this property.

    In which languages can Surabaya Airport's staff members communicate?

    Surabaya Airport can converse up to 2 languages which includes English for travelers that have a preference for this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what different languages this property supports.

    What is the average rating that verified Couples' have given to Surabaya Airport?

    Past couple travelers that have stayed at this property have given Surabaya Airport an average rating of 8.3. You can look up on more in depth customer reviews, and responses by filtering for a specific type of verified guest travelers down in the review section.

    What is the average rating that past Families with young children have given to Surabaya Airport?

    Verified families with young children that have stayed at this property have given Surabaya Airport an average rating of 7.9. You can look up more thorough customer evaluations and remarks by filtering for a specific type of verified travelers down in the review section.

    What is the typical rating that verified Group travelers have given to Surabaya Airport?

    Past group travelers that have stayed at this property have given Surabaya Airport an average rating of 7.9. You can find more in depth customer ratings and comments by filtering for a specific type of verified travelers down in the review section.

    What is the nearest train, metro, or bus station to Surabaya Airport?

    The closest train, metro, or bus station is Wonokromo Railway Station, 10159.08 m away from Surabaya Airport.

    What time is check-in and check-out at Surabaya Airport?

    Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may ask for early check-in or late check-out during booking, subject to availability. Visitors checking in or out before or after the specified periods may be charged an additional fee.

    What is the closest airport to Surabaya Airport?

    The nearest airport to Surabaya Airport is Trunojoyo Airport, 127.0 km away.

    See map

    Explore the neighborhood

    What people love about Surabaya Airport

    • 8.8

      Excellent
      Cleanliness

      "Clean and very convenient"

      abdollah

      |

      March 24, 2023

    • 8.4

      Excellent
      Cleanliness

      "Clean and convenient"

      ferdy

      |

      March 23, 2023

    • 7.6

      Very good
      Location

      "On site restaurant was very good."

      cecilia

      |

      June 10, 2023

    Property ranking|Compared to 999 Surabaya properties
    See all rankings
    Location score
    8.9/10
    Couples review score
    8.3/10
    Room size
    10 sqm.
    Service score
    8.2/10
    Better than
    88
    %
    of Surabaya properties
    Better than
    79
    %
    of Surabaya properties
    Bigger than
    79
    %
    of Surabaya properties
    Better than
    77
    %
    of Surabaya properties
    Overall rating:

    8

    Excellent
    904 reviews
    Cleanliness
    8.1
    Facilities
    7.4
    Location
    8.9
    Read all reviews >
    What travelers say they love:
    The hotel just located next to domestic arrival, very conven...
    Han from Singapore
    Couple
    More about Surabaya Airport

    More about Surabaya Airport

    When visiting Surabaya, you'll feel right at home at Ibis Budget Surabaya Airport, which offers quality accommodation and great service. From here, guests can enjoy easy access to all that the lively city has to offer. With its convenient location, the hotel offers easy access to the city's must-see destinations.

    At Ibis Budget Surabaya Airport, the excellent service and superior facilities make for an unforgettable stay. This hotel offers numerous on-site facilities to satisfy even the most discerning guest.

    All guest accommodations feature thoughtful amenities to ensure an unparalleled sense of comfort. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Enjoy unparalleled services and a truly prestigious address at the Ibis Budget Surabaya Airport.

    Show less

    Amenities and facilities

    Very good
    Facilities

    7.4

    Most talked about facilities

    Housekeeping

    12 mentions

    Breakfast

    10 mentions

    Internet

    2 mentions

    Taxi

    2 mentions

    Languages spoken
    • English
    • Indonesian
    Accessibility
    • Wheelchair accessible
    Internet access
    • Free Wi-Fi in all rooms!
    • Internet
    • Wi-Fi in public areas
    Things to do, ways to relax
    • Game room
    • Garden
    • Karaoke
    • Massage
    • Sauna
    • Spa
    • Spa/sauna
    • Table tennis
    • Ticket services
    • Tours
    Cleanliness and safety
    • Body thermometer
    • Cashless payment service
    • Daily disinfection in all rooms
    • Daily disinfection in common areas
    • Doctor/nurse on call
    • Face coverings on staff
    • First aid kit
    • Free face masks
    • Guest rooms seal after sanitization
    • Hand sanitizer
    • Hot water linen and laundry washing
    • Hygiene certification
    • Physical distancing of at least 1 meter
    • Rooms sanitized between stays
    • Safe dining setup
    • Shared stationery removed
    • Staff trained in safety protocol
    • Temperature check for guests and staff
    Dining, drinking, and snacking
    • Bar
    • Breakfast [buffet]
    • Coffee shop
    • Restaurant [halal]
    • Restaurants
    • Room service [24-hour]
    • Vending machine
    Services and conveniences
    • Cash withdrawal
    • Concierge
    • Contactless check-in/out
    • Daily housekeeping
    • Dry cleaning
    • Elevator
    • Facilities for disabled guests
    • Food delivery
    • Gift/souvenir shop
    • Invoice provided
    • Ironing service
    • Laundry service
    • Luggage storage
    • Meeting/banquet facilities
    • Safety deposit boxes
    • Shops
    • Smoke-free property
    • Smoking area
    • Xerox/fax in business center
    For the kids
    • Babysitting service
    • Family room
    Access
    • Check-in/out [express]
    • Check-in [24-hour]
    • Fire extinguisher
    • Front desk [24-hour]
    • Non-smoking rooms
    • Pets allowed
    • Security [24-hour]
    • Smoke alarms
    Getting around
    • Airport transfer
    • Car park [on-site]
    • Car power charging station
    • Rental car
    • Shuttle service
    • Taxi service

    Food and dining

    Breakfast options
    • Buffet

    Location

    Terminal Bandara International Juanda Jl Ir Juanda No 1 Sedati Sidoarjo, Waru, Surabaya, Indonesia, 61253
    Excellent
    Location

    8.9

    Airports
    • Juanda International Airport (SUB)
      860 m
    • Abdul Rachman Saleh Airport (MLG)
      63.2 km
    Public transportation
    • Halte Sawotratap
      7.2 km
    • Gedangan
      7.4 km
    Hospital or clinic
    • Almira Medika
      3.6 km
    Shopping
    • Royal Plaza Surabaya
      9.8 km
    Cash withdrawal
    • ATM on-site

    What's nearby

    Popular landmarks
    • Masjid Nasional Al Akbar Surabaya
      9.7 km
    • Surabaya's Zoo
      10.7 km
    • Bungkul Park
      11.1 km
    • Pakuwon Food Festival
      11.2 km
    • Surabaya Town Square
      11.4 km
    • Monkasel (Submarine Monument)
      12.5 km
    • Tunjungan Plaza
      13.7 km
    • Suramadu National Bridge
      14.8 km
    • Tugu Pahlawan
      15.6 km
    • Sampoerna Museum
      17.3 km
    Nearby landmarks
    • Juanda International Airport
      860 m
    • Kantor Air Asia
      1.5 km
    • GKP Juanda
      3.2 km
    • Politeknik Pelayaran Surabaya
      3.3 km
    • BP2LP Gunung Anyar
      3.6 km
    • Almira Medika
      3.6 km
    • Rumah Sakit Bersalin
      3.7 km
    • Lapangan Albatros
      3.7 km
    • Apo Tropodo mini park
      3.8 km
    • Rumah Sakit Mitra Keluarga
      4.0 km
    Distances shown are straight-line distances on the map. Actual travel distances may vary.

    Property policies

    Children and extra beds

    All children are welcome.

    Children 0-11 year(s)
    Stay for free if using existing bedding.
    Extra beds may be requested directly from the property; additional charges may apply
    Guests 12 years and older are considered as adults
    Extra beds may be requested directly from the property; additional charges may apply
    Others
    • When booking more than 5 rooms, different policies and additional supplements may apply.

    Extra beds, if available, are dependent on the room you choose. Please ask the property for more details.

    Some helpful facts

    Check-in/Check-out
    • Check-in from14:00
    • Check-out from00:00
    • Check-out until12:00
    Getting around
    • Distance from city center37 km
    Extras
    • Breakfast charge (unless included in room price)65000 IDR
    The property
    • Non-smoking rooms/floorsno
    • Number of floors1
    • Number of restaurants1
    • Number of rooms 144

    Property announcements

    Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

    In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.

    The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related to hotel operations and preventative measures.

    Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

    Reviews of Surabaya Airport from real guests

    Provided by verified guests of Agoda
    8.0
    Cleanliness8.1
    Facilities7.4
    Location8.9
    Service8.2
    Value for money7.9
    High score for Surabaya
    Rating
    9+ Exceptional (99)
    8-9 Excellent (53)
    7-8 Very Good (73)
    6-7 Good (25)
    <6 Below Expectation (54)
    Time of the year
    Mar - May (92)
    Jun - Aug (70)
    Sep - Nov (73)
    Dec - Feb (69)

    Show reviews that mention 

    Showing 304 verified guest comments
    12345
    10.0
    Exceptional
    Irfan from Indonesia
    Solo traveler
    Standard Queen Room Non-Smoking
    Stayed 1 night in August 2022

    Good Hotel for early morning flight”

    If your flight at 6am and fly from Juanda Airport Terminal 1 ( Domestic ), I recommend to stay at this hotel. You no need wake up so early, as this hotel is located 5 minutes walk to Check in counter.. Rooms is small but comfortable..

    Reviewed August 03, 2022

    See room deals

    Dear Mr. Irfan, Thank you for taking the time to tell us about your experience at the Ibis Budget Surabaya Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget Surabaya Airport, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Friendy Rares Hotel Manager

    Responded August 09, 2022
    Surabaya Airport
    10.0
    Exceptional
    David from Malaysia
    Group
    Standard Queen Room Non-Smoking
    Stayed 1 night in August 2022

    Good for a night”

    Good for a night prior to transiting to domestic flight. walking distance to domestic terminal

    Reviewed August 27, 2022

    See room deals

    Dear Mr. David, We very much appreciate your comments regarding your stay at the Ibis Budget Surabaya Airport It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Friendy Rares Hotel Manager

    Responded August 29, 2022
    Surabaya Airport
    9.2
    Exceptional
    David from Cambodia
    Business traveler
    Standard Twin Room
    Stayed 1 night in June 2022

    Good stay but at Domestic Terminal”

    A very good stay overall. Cleanliness is good. But do note that it's at Domestic Terminal, not International Terminal, and there's currently no free connecting buses, must take Grab/Gojek/Taxi. The distance between T1 and T2 is actually not as short as it seems. T2 is on a separate piece of land and may take up to 30mins by taxi if congestion occurs at the narrow street en-route.

    Reviewed December 22, 2022

    See room deals

    10.0
    Exceptional
    Sarasih from Indonesia
    Solo traveler
    Standard Queen Room Non-Smoking
    Stayed 1 night in September 2021

    Exceptional”

    Small room but clean and nice... The staff are friendly too...

    Reviewed September 08, 2021

    See room deals

    Dear Mrs Sarasih, We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marry Sinurat General Manager

    Responded September 18, 2021
    Surabaya Airport
    10.0
    Exceptional
    Endy from Indonesia
    Couple
    Standard Queen Room Non-Smoking
    Stayed 2 nights in November 2021

    Hotel inside airport Juanda ”

    Save money and time especially when you have transfer flight. No worries about late schadule especially on traffic hours

    Reviewed November 30, 2021

    See room deals

    Dear Mr/s Endy We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marry Sinurat General Manager

    Responded December 01, 2021
    Surabaya Airport
    9.2
    Exceptional
    SAANTHI from Malaysia
    Couple
    Standard Twin Room
    Stayed 1 night in September 2022

    Helpful & Sincere Staff”

    Thought we lost our item (turned out the item was with us all along) and asked for help from one of their staff, Pak Perhadian. He and Ibis team did their best to find it for us, we felt bad and apologies for the inconvenience but they are just happy that we got our item back. Thank you again Ibis team.

    Reviewed September 06, 2022

    See room deals

    Dear Mrs. Saanthi, We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Friendy Rares Hotel Manager

    Responded September 08, 2022
    Surabaya Airport
    10.0
    Exceptional
    Vara from Malaysia
    Solo traveler
    1 Queen Bed, River View
    Stayed 1 night in June 2022

    look location ”

    good for a quick turn around

    Reviewed June 27, 2022

    See room deals

    Dear Mrs. Vara, We very much appreciate your comments regarding your stay at the Ibis Budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Friendy Ignatius Rares General Manager

    Responded June 30, 2022
    Surabaya Airport
    10.0
    Exceptional
    Daniel from Ireland
    Solo traveler
    Standard Queen Room Non-Smoking
    Stayed 1 night in August 2021

    Great location”

    Best location if you need hotel before flight

    Reviewed August 29, 2021

    See room deals

    Dear Mr Daniel, We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marry Sinurat General Manager

    Responded August 30, 2021
    Surabaya Airport
    9.2
    Exceptional
    Krishna from Indonesia
    Group
    Standard Twin Room
    Stayed 1 night in July 2022

    Closest hotel to the airport”

    Its located inside the airport so if you have to get early flight, this is the best hotel for you. Was having problem with the breakfast no breakfast booking but handled well from both Agoda and the hotel person.

    Reviewed July 15, 2022

    See room deals

    Dear Mr. Krishna, We very much appreciate your comments regarding your stay at the Ibis Budget Surabaya Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Friendy Ignatius Rares Hotel Manager

    Responded July 31, 2022
    Surabaya Airport
    10.0
    Exceptional
    noor from Malaysia
    Couple
    1 Queen Bed, River View
    Stayed 1 night in July 2022

    Exceptional”

    Terbaik..best ...bersih❤🌷💕🍬🍭

    Reviewed July 16, 2022

    See room deals

    Dear Mrs. Noor, We very much appreciate your comments regarding your stay at the Ibis Budget Surabaya Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Friendy Ignatius Rares Hotel Manager

    Responded July 31, 2022
    Surabaya Airport
    9.6
    Exceptional
    Taruli from Indonesia
    Family with young children
    Standard Queen Room Non-Smoking
    Stayed 1 night in December 2022

    Exceptional”

    Clean and near airport, good to try

    Reviewed January 02, 2023

    See room deals

    Dear Mr. Taruli, We very much appreciate your comments regarding your stay at the Ibis Budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Friendy Rares Hotel Manager

    Responded January 25, 2023
    Surabaya Airport
    9.2
    Exceptional
    Ines from Portugal
    Couple
    1 Queen Bed, River View
    Stayed 1 night in August 2022

    Good for uma night”

    Confortable bed, nice employees and the location is top. It's possible to ask for a shuttle to the other terminal (2) and it will take 15 min.

    Reviewed August 19, 2022

    See room deals

    Dear Mrs. Ines, We very much appreciate your comments regarding your stay at the Ibis Budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Friendy Rares Hotel Manager

    Responded August 23, 2022
    Surabaya Airport
    9.6
    Exceptional
    Putu from Indonesia
    Business traveler
    Standard Queen Room Non-Smoking
    Stayed 1 night in September 2021

    Good stay”

    Near airport. Great.

    Reviewed April 14, 2022

    See room deals

    Dear Mr. Putu, We very much appreciate your comments regarding your stay at the Ibis Budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Friendy I Rares Hotel Manager

    Responded April 16, 2022
    Surabaya Airport
    9.2
    Exceptional
    hambali from Malaysia
    Couple
    Standard Queen Room Non-Smoking
    Stayed 1 night in August 2022

    Best location”

    Location at terminal 1 juanda airport

    Reviewed August 25, 2022

    See room deals

    Dear Mr. Hambali, We very much appreciate your comments regarding your stay at the Ibis Budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Friendy Rares Hotel Manager

    Responded August 29, 2022
    Surabaya Airport
    8.8
    Excellent
    Andrea from Australia
    Solo traveler
    1 Queen Bed, River View
    Stayed 1 night in August 2022

    Convenience at its best”

    The hotel is inside the domestic terminal, so it’s very convenient if you get in late or need to leave early. It’s also surprisingly quiet with a really comfy bed!!

    Reviewed August 31, 2022

    See room deals

    Dear Mr. Andrea, We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Friendy Rares Hotel Manager

    Responded September 08, 2022
    Surabaya Airport
    9.2
    Exceptional
    christine from Malaysia
    Couple
    Standard Twin Room
    Stayed 1 night in March 2020

    Great domestic airport location”

    Clean, secure, great price, airport shops on doorstep, nice buffet breakfast, room a bit small but for the price no issue, would definitely stay again

    Reviewed March 04, 2020

    See room deals

    Dear Mrs Christine, We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khuswatus Solikhin Hotel Manager

    Responded March 06, 2020
    Surabaya Airport
    8.8
    Excellent
    Bridget from United States
    Couple
    Standard Twin Room
    Stayed 1 night in October 2019

    Excellent”

    Convenient because it’s right at the airport. A friend and I arrived late and it was a place to stay and shower. Clean and comfortable enough. Water takes a while to warm up..but it works. Even had some channels in English on the tv! Breakfast included.

    Reviewed July 16, 2020

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    Dear Mr/s Bridget, We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. #StaySafe #StayHealthy Sincerely, Khuswatus Solikhin Hotel Manager

    Responded July 17, 2020
    Surabaya Airport
    9.2
    Exceptional
    Viga from Indonesia
    Family with teens
    Standard Queen Room Non-Smoking
    Stayed 1 night in November 2022

    Exceptional”

    Tarif parkir ikut bandara ternyata

    Reviewed November 20, 2022

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    Bapak Viga yang terhormat, Kami sangat berterima kasih atas komentar Anda mengenai kunjungan Anda di ibis budget Surabaya Airport. Sangat menyenangkan bagi kami untuk menerima umpan balik/tanggapan positif. Kami akan memberitahukan komentar Anda kepada tim kami. Kami yakin bahwa umpan balik ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, juga kami berharap kunjungan Anda berikutnya akan sama memuaskan seperti kunjungan sebelumnya. Hormat kami, Friendy Rares Hotel Manager

    Responded November 28, 2022
    Surabaya Airport
    8.4
    Excellent
    edy from Indonesia
    Solo traveler
    Standard Queen Room Non-Smoking
    Stayed 1 night in July 2022

    Perfect Hotel for one night to catch flight”

    Inside the Juanda airport, this simple hotel is correct choice for catch up first flight in the morning. Friendly staff. Low speed WiFi. Very Simple room. But all you need is the shortest time to fly.

    Reviewed July 21, 2022

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    Dear Mr. Edy, We very much appreciate your comments regarding your stay at the Ibis Budget Surabaya Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Friendy Ignatius Rares Hotel Manager

    Responded July 31, 2022
    Surabaya Airport
    8.8
    Excellent
    Budi from Indonesia
    Couple
    Standard Twin Room
    Stayed 1 night in January 2020

    Excellent”

    A really small room, but this is a transit hotel anyway. Location is convenient at Terminal 1. Staff are nice and helpful. If you're flying out of Terminal 2, there is a free shuttle to take you there starting from 5 a.m.

    Reviewed January 05, 2020

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    Dear Mr Budi, We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khuswatus Solikhin Hotel Manager

    Responded January 09, 2020
    Surabaya Airport
    12345
    This is a popular property. Don't miss out!

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