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Bar/lounge, Surabaya Hr Muhammad in Surabaya
Standard Room with Bunk Bed, Surabaya Hr Muhammad in Surabaya
Lobby, Surabaya Hr Muhammad in Surabaya
Lobby, Surabaya Hr Muhammad in Surabaya
Balcony/terrace, Surabaya Hr Muhammad in Surabaya
Bathroom, Surabaya Hr Muhammad in Surabaya
Buffet, Surabaya Hr Muhammad in Surabaya

Removed from saved list

8.2

Excellent

379 reviews

379 reviews

See map
See map

8.6

Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Surabaya Town Square
3.5 km
Surabaya's Zoo
4.3 km
Bungkul Park
4.5 km
Tunjungan Plaza
5.2 km
Monkasel (Submarine Monument)
5.6 km
Closest landmarks
Klinik Abdi Mulia
220 m
Family Dental Care
540 m
Golden City Mall
860 m
Andhika Badminton Court
920 m
Posyandu Cempaka II
1.0 km

Surabaya Hr Muhammad

Jalan Mayjen Hr Muhammad 24 Suko Manunggal, Dukuh Pakis, Surabaya, Indonesia, 60189 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Dukuh Pakis part of Surabaya, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sampoerna Museum. Massage, restaurant and spa are among the special facilities that will enhance your stay with on-site convenience.

Highlights

Check-in [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Sauna

Air conditioning

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Shuttle service

Sauna

Spa

Free Wi-Fi in all rooms!

Check-in/out [express]

Your dates are popular among travelersPopular destination! Properties in Surabaya are being booked every minute!
Value for money8.5
Location rating8.6
Nearest airportJuanda International Airport (SUB)
Distance to airport14.0 km

Rooms available at Surabaya Hr Muhammad

Standard Room with Bunk Bed
...
  • Room size: 12 m²/129 ft²
  • City view
  • 1 single bed and 1 queen be...
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Standard Twin Room
...
  • Room size: 12 m²/129 ft²
  • City view
  • 2 single beds
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Standard Double Bed
...
  • Room size: 12 m²/129 ft²
  • City view
  • 1 queen bed
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Room standard
...
  • Shower
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Room Assigned on Arrival
...
  • Shower
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Room Classic
...
  • Shower
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Suite Standard
...
  • Shower
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Standard Corner Room
...
  • Shower
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Room Deluxe
...
  • Shower
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Room Deluxe Superior
...
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    Frequently asked questions

    Does Surabaya Hr Muhammad provide laundry services?

    Yes! Surabaya Hr Muhammad offers laundry service at your disposal for whenever you need your favorite clothes clean and fresh all throughout your holiday. Please contact the property for more information.

    What are the property's policies for children's bedding at Surabaya Hr Muhammad?

    Surabaya Hr Muhammad's policy concerning children's bedding considers guests age 12 years and older as adults, and therefore requires an extra bed which will incur an additional charge. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

    How many rooms does Surabaya Hr Muhammad have?

    Surabaya Hr Muhammad has a total of 148 rooms.

    What payment cards are accepted at Surabaya Hr Muhammad?

    Surabaya Hr Muhammad accepts up to 6, with payment card selections consisting of American Express, Visa, MasterCard, and UnionPay.

    What is the average rating that verified Business travelers' have given to Surabaya Hr Muhammad?

    Past business travelers that have stayed at this property have given Surabaya Hr Muhammad an average rating of 8.2. You can look up more detailed customer assessments and responses by filtering for a specific type of verified travelers down in the review section.

    What is the typical rating that verified Couples' have given to Surabaya Hr Muhammad?

    Verified couple travelers that have stayed at this property have given Surabaya Hr Muhammad an average rating of 8.2. You can look up on more detailed customer reviews, and feedback by filtering for a specific type of verified guest travelers down in the review section.

    What is the nearest train, metro, or bus station to Surabaya Hr Muhammad?

    The closest train, metro, or bus station is Benowo, 11021.25 m away from Surabaya Hr Muhammad.

    What dining places are close by Surabaya Hr Muhammad?

    Surabaya Hr Muhammad’s neighborhood is Dukuh Pakis which comprises of popular restaurants such as Warung Leko, Ming Garden, and Monopole Coffee Lab.

    What time is check-in and check-out at Surabaya Hr Muhammad?

    Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may inquire about early check-in or late check-out during booking, subject to availability. Visitors checking in or out before or after the designated time frame may be charged an additional fee.

    Can special events be hosted at Surabaya Hr Muhammad?

    This hotel has an indoor venue for your special event. Big events and gatherings like private events can be hosted at Surabaya Hr Muhammad. Small or intimate events like graduation parties and birthday parties can also be arranged. Services for wireless internet are made available to help your event go effortlessly.

    What people love about Surabaya Hr Muhammad

    • 10

      Exceptional
      Location

      "Clean room, best location 10-15 minutes from Pakuwon Mall and Ciputra World."

      Vina

      |

      November 18, 2019

    • 8.4

      Excellent
      Location

      "Great place, great location and good design."

      ronny

      |

      December 9, 2019

    • 8

      Very good
      Location

      "Very good location, room size, and staff."

      Muhamad

      |

      September 28, 2019

    Property ranking|Compared to 1,005 Surabaya properties
    See all rankings
    Value for money score
    8.5/10
    Location score
    8.6/10
    Service score
    8.4/10
    Cleanliness score
    8.3/10
    Better than
    82
    %
    of Surabaya properties
    Better than
    80
    %
    of Surabaya properties
    Better than
    80
    %
    of Surabaya properties
    Better than
    80
    %
    of Surabaya properties
    Overall rating:

    8.2

    Excellent
    379 reviews
    Cleanliness
    8.3
    Facilities
    7.3
    Location
    8.6
    Read all reviews >
    More about Surabaya Hr Muhammad

    More about Surabaya Hr Muhammad

    Experience Comfort and Convenience at Surabaya Hr Muhammad

    Surabaya Hr Muhammad, a 2.0 star hotel located in Surabaya, Indonesia, offers a wide range of facilities to ensure a comfortable and convenient stay for its guests. Enjoy a cup of coffee at the coffee shop, or indulge in delicious meals at the halal restaurant or restaurant with breakfast buffet. Room service is also available for those who prefer to dine in the comfort of their own room. The hotel provides airport transfer, shuttle service, and taxi service for hassle-free transportation. Valet parking and self-parking are also available, and the concierge is always ready to assist with car hire and luggage storage. For relaxation, guests can unwind with a massage, sauna, or spa treatment. Stay connected with Wi-Fi in public areas and Free Wi-Fi in all rooms. Other amenities include dry cleaning, express check-in/check-out, car park free of charge, and daily housekeeping.

    Comfortable and Versatile Room Options at Surabaya Hr Muhammad

    Surabaya Hr Muhammad offers a range of room options to suit every traveler's needs. The Standard Double Bed room features a cozy Queen-sized bed, while the Standard Room with Bunk Bed offers a versatile option with either a Single or Queen-sized bed. For those traveling with a companion, the Standard Twin Room provides two comfortable Single beds. All rooms are 12 square meters, ensuring a cozy and intimate atmosphere for a restful night's sleep.

    Surrounding Landmarks and Attractions

    Surabaya Hr Muhammad is conveniently located near several popular attractions and landmarks, including the Waterpark, which is perfect for a fun day out with family and friends. Guests can also indulge in some retail therapy at Supermal Pakuwon Indah or Lenmarc Mall, both of which are just a short distance away from the hotel. For foodies, Food Junction is a must-visit destination, offering a wide variety of local and international cuisine to tantalize the taste buds. Whether you're looking to explore the city's top attractions or simply relax and unwind, Surabaya Hr Muhammad is the perfect base for your next adventure in Surabaya, Indonesia.

    Great Value and Location with Friendly Staff at Surabaya Hr Muhammad

    Surabaya Hr Muhammad is a great value for money hotel with an unbeatable location. Guests love the friendly staff who make the check-in and check-out process fast and hassle-free. The rooms are clean and well-maintained, and the hotel's design is modern and appealing. The breakfast is great and there are plenty of options to choose from. The hotel's location is perfect for exploring Surabaya, with Pakuwon Mall and Ciputra World just a short 10-15 minute drive away. Overall, Surabaya Hr Muhammad is a great choice for travelers looking for a good hotel with a great location and friendly staff.

    Surabaya Hr Muhammad: Where Value and Location Meet Exceptional Service

    Surabaya Hr Muhammad is a hotel that truly stands out in Surabaya, Indonesia. With an overall rating of 8.2, it's clear that guests appreciate the value and quality of service they receive here. The hotel's prime location earns an impressive rating of 8.6, making it easy for guests to explore the city's top attractions. The staff performance is also highly rated at 8.4, ensuring that guests feel welcomed and well-cared for throughout their stay. While the facilities receive a rating of 7.3, the cleanliness of the hotel is rated at 8.3, providing a comfortable and hygienic environment for guests. If you're searching for a hotel that offers exceptional value, a convenient location, and exceptional service, Surabaya Hr Muhammad is the perfect choice for your next stay in Surabaya.

    Show less

    Amenities and facilities

    Very good
    Facilities

    7.3

    Most talked about facilities

    Housekeeping

    13 mentions

    Breakfast

    8 mentions

    Internet

    3 mentions

    Food & Dining

    2 mentions

    Languages spoken
    • English
    • Indonesian
    Accessibility
    • Wheelchair accessible
    Internet access
    • Free Wi-Fi in all rooms!
    • Internet
    • Wi-Fi in public areas
    Things to do, ways to relax
    • Massage
    • Sauna
    • Spa
    • Spa/sauna
    Dining, drinking, and snacking
    • Breakfast [buffet]
    • Breakfast [continental]
    • Coffee shop
    • Restaurant [halal]
    • Restaurants
    • Room service
    Services and conveniences
    • Concierge
    • Daily housekeeping
    • Dry cleaning
    • Elevator
    • Facilities for disabled guests
    • Laundry service
    • Luggage storage
    • Smoking area
    Access
    • Check-in/out [express]
    • Check-in [24-hour]
    • Front desk [24-hour]
    • Pets allowed
    • Security [24-hour]
    Getting around
    • Airport transfer
    • Car park [free of charge]
    • Car park [nearby]
    • Rental car
    • Shuttle service
    • Taxi service
    • Valet parking
    Available in all rooms
    • Air conditioning
    • Coffee/tea maker
    • Daily housekeeping
    • Desk
    • Free bottled water
    • Internet access – wireless
    • Ironing facilities
    • Mirror
    • Non-smoking
    • Private bathroom
    • Satellite/cable channels
    • Shower
    • Slippers
    • Smoke detector
    • Smoking allowed
    • Soundproofing
    • Telephone
    • Toiletries
    • Towels
    • Wake-up service
    • Wi-Fi [free]

    Food and dining

    Breakfast options
    • American
    • Asian
    • Halal

    Location

    Jalan Mayjen Hr Muhammad 24 Suko Manunggal, Dukuh Pakis, Surabaya, Indonesia, 60189
    Excellent
    Location

    8.6

    Airports
    • Juanda International Airport (SUB)
      14.0 km
    • Abdul Rachman Saleh Airport (MLG)
      72.3 km
    Public transportation
    • Tandes
      3.5 km
    • Wonokromo Railway Station
      4.5 km
    Hospital or clinic
    • Klinik Abdi Mulia
      220 m
    Shopping
    • Tunjungan Plaza
      5.2 km
    Cash withdrawal
    • ATM
      230 m

    What's nearby

    Popular landmarks
    • Surabaya Town Square
      3.5 km
    • Surabaya's Zoo
      4.3 km
    • Bungkul Park
      4.5 km
    • Tunjungan Plaza
      5.2 km
    • Monkasel (Submarine Monument)
      5.6 km
    • Masjid Nasional Al Akbar Surabaya
      5.7 km
    • Tugu Pahlawan
      6.2 km
    • Sampoerna Museum
      7.3 km
    • Suramadu National Bridge
      7.4 km
    • Pakuwon Food Festival
      11.4 km
    Nearby landmarks
    • Klinik Abdi Mulia
      220 m
    • Family Dental Care
      540 m
    • Golden City Mall
      860 m
    • Andhika Badminton Court
      920 m
    • Posyandu Cempaka II
      1.0 km
    • Consulate of Belgium
      1.1 km
    • Bukit Darmo Golf
      1.2 km
    • Poliklinik UWK
      1.3 km
    • Puskesmas Pembantu Pradah Kali Kendal
      1.3 km
    • Puskesmas Pembantu Sono Kwijenan
      1.3 km
    Distances shown are straight-line distances on the map. Actual travel distances may vary.

    Property policies

    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    All children are welcome.

    Children 0-11 year(s)
    Stay for free if using existing bedding.
    If you need an extra bed, it will incur an additional charge.
    Guests 12 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • Baby cot is not available at the property.
    • Extra bed is not available at this property.
    • When booking more than 5 rooms, different policies and additional supplements may apply.

    Some helpful facts

    Check-in/Check-out
    • Check-in from14:00
    • Check-out until12:00
    Extras
    • Breakfast charge (unless included in room price)57143 IDR
    The property
    • Number of restaurants1
    • Number of rooms 148

    Reviews of Surabaya Hr Muhammad from real guests

    Provided by verified guests of Agoda
    8.2
    Cleanliness8.3
    Facilities7.3
    Location8.6
    Service8.4
    Value for money8.5
    High score for Surabaya
    Rating
    9+ Exceptional (40)
    8-9 Excellent (19)
    7-8 Very Good (43)
    6-7 Good (10)
    <6 Below Expectation (15)
    Time of the year
    Mar - May (25)
    Jun - Aug (30)
    Sep - Nov (45)
    Dec - Feb (27)

    Show reviews that mention 

    Showing 127 verified guest comments
    12345
    10.0
    Exceptional
    Gabriella from Indonesia
    Solo traveler
    Standard Twin Room
    Stayed 3 nights in April 2018

    Value for money!”

    I'd say with the price I paid I got much more than that. This is a budget hotel, but I loved every minute I spent there. The room is a bit small but they really made it comfortable, the breakfast was great, staff was great and very helpful, location is superb. 5 stars, thank you so much Ibis Budget HR Muhammad!

    Reviewed April 15, 2018

    See room deals

    Dear Ibu Gabriella, Thank you for sharing your experience during your stay in ibis budget Surabaya HR Muhammad. We delight to hear your feedback and will try our best to keep maintain our service to deliver an excellent service from the heart. We are really proud to serve you during your trip to Surabaya and we are looking forward to welcome you back for your next visit. Sincerely, Hendri Setiawan General Manager

    Responded April 21, 2018
    Surabaya Hr Muhammad
    9.2
    Exceptional
    Ruth from Indonesia
    Business traveler
    Standard Double Bed
    Stayed 1 night in April 2018

    Value for money”

    This hotel has been my ‘go-to’ hotel everytime I go to Surabaya. It’s a perfect business hotel. Breakfast options have significantly improved compared to the earlier times when it just opened. Recommended place to stay for business travelers.

    Reviewed April 23, 2018

    See room deals

    Dear Mr Ruth, Thank you for choosing ibis budget Surabaya Hr Muhammad for your recent stay in Surabaya! We delight to hear your feedback and will try our best to keep maintain our service to deliver an excellent service from the heart. We are really proud to serve you during your trip to Surabaya and we are looking forward to welcome you back for your next visit. Sincerely, Hendri Setiawan General Manager

    Responded April 28, 2018
    Surabaya Hr Muhammad
    10.0
    Exceptional
    jeffry from Indonesia
    Couple
    Standard Twin Room
    Stayed 3 nights in October 2018

    i loved it ”

    this is the fist time i stayed at ibis budget surabaya, the room is small but clean, the staff very polite, the breakfast is ok, the resto "warung pati" is cheap and delicious....... i loved it

    Reviewed October 17, 2018

    See room deals

    Dear Mr. Jeffry, We very much appreciate your comments regarding your stay at the ibis budget Surabaya HR Muhammad. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Indra Wibowo General Manager

    Responded October 25, 2018
    Surabaya Hr Muhammad
    9.6
    Exceptional
    Nio
    Solo traveler
    Standard Twin Room
    Stayed 3 nights in October 2018

    Great comfort for a budget traveller”

    Honestly didn't expect much, the room was tiny yet space-efficient. But let's talk about the bed, they advertised it in the lobby, elevator, room halls how they can provide comfortable sleep. They are not kidding, I had some of the best sleeps in my 3 days stay. So good that my snore woke me up, and the bed absorbed my soul again within seconds. Excellent stay, excellent price for comfort!

    Reviewed October 21, 2018

    See room deals

    Dear Mr. Nio, Thank you for choosing ibis budget Surabaya Hr Muhammad for your recent stay in Surabaya! We delight to hear your feedback and will try our best to keep maintain our service to deliver an excellent service from the heart. Our bed is standardized of Ibis Family We are really proud to serve you during your trip to Surabaya and we are looking forward to welcome you back for your next visit. Thank you for your generous heart and have a nice stay and always FEEL WELCOME while stay with one of Accor Hotels Brand Sincerely, Indra Wibowo General Manager

    Responded October 25, 2018
    Surabaya Hr Muhammad
    10.0
    Exceptional
    Natalie from Indonesia
    Business traveler
    Standard Twin Room
    Stayed 1 night in November 2019

    nice hotel ”

    nice hotel at west surabaya. near pakuwon mall

    Reviewed November 28, 2019

    See room deals

    Dear Ms Natalie, We very much appreciate your comments regarding your stay at Ibis Budget Surabaya HR Muhammad. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Budi Setiawan Hotel Manager

    Responded November 29, 2019
    Surabaya Hr Muhammad
    10.0
    Exceptional
    anita from Indonesia
    Group
    Bunk Bed Room
    Stayed 1 night in July 2017

    Exceptional”

    Strategies location with juanda airport on surabaya city

    Reviewed August 04, 2017

    See room deals

    Dear Mrs Anita, We very much appreciate your comments regarding your stay at the ibis budget Surabaya HR Muhammad. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hendri Setiawan General Manager

    Responded February 11, 2018
    Surabaya Hr Muhammad
    10.0
    Exceptional
    Abigail from Philippines
    Couple
    Standard Double Bed
    Stayed 2 nights in November 2017

    They made us feel at home”

    Our stay in Ibis Budget has been wonderful. The room was clean and their breakfast is good. Their service is exceptional. Kudos to Ms Ika and Mr Hendra for making us feel at home. They assisted us beyond their duties as hotel staff and for that we are grateful. One of the best hotels service we have ever experienced.

    Reviewed November 26, 2017

    See room deals

    Dear Mrs Abagail, We very much appreciate your comments regarding your stay at the ibis budget Surabaya HR Muhammad. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hendri Setiawan General Manager

    Responded February 11, 2018
    Surabaya Hr Muhammad
    10.0
    Exceptional
    Ruth from Indonesia
    Business traveler
    Standard Double Bed
    Stayed 1 night in May 2017

    Great value”

    The location is very convenient for me, as it is close to my meeting place. Not only it is value for money, it has better facilities compared to other hotels of the same category. The hotel provided snacks in the room.

    Reviewed May 21, 2017

    See room deals

    Dear Mrs. Ruth, We very much appreciate your comments regarding your stay at the ibis budget Surabaya HR Muhammad. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hendri Setiawan General Manager

    Responded September 15, 2017
    Surabaya Hr Muhammad
    8.4
    Excellent
    YII from Malaysia
    Group
    Standard Double Bed
    Stayed 1 night in October 2017

    Budget Iblis value for money”

    The hotel looked new, room is good, clean and big (corner room), location is not so strategic as kinda hard to find food around there. But, its not a problem for us as we stay for one night only. Staff is friendly and tell us in details where are the restaurant around the hotel, and the check-in process is fast.

    Reviewed October 15, 2017

    See room deals

    Dear Mr/s Yii, We very much appreciate your comments regarding your stay at the ibis budget Surabaya HR Muhammad. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hendri Setiawan General Manager

    Responded February 11, 2018
    Surabaya Hr Muhammad
    9.6
    Exceptional
    Nio
    Business traveler
    Standard Double Bed
    Stayed 3 nights in April 2019

    1st choice to stay in Surabaya”

    for the budget, and the facilities, this hotel has been excellent, and never disappointed me so far. this is my 3rd or 4th stay, and honestly, i don't know if i'll stay at a different hotel. The checkout/in process is fast, staffs are friendly

    Reviewed April 08, 2019

    See room deals

    Dear Mr Nio, We very much appreciate your comments regarding your stay at the ibis budget Surabaya HR Muhammad. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Budi Setiawan Hotel Manager

    Responded July 04, 2019
    Surabaya Hr Muhammad
    7.6
    Very good
    The from Indonesia
    Solo traveler
    Standard Double Bed
    Stayed 1 night in August 2018

    Ok for a no frills hotel”

    Room was small alright, as per budget hotel, they all do. Towel's size is inadequate, or i could say, not regular size, so it's not big / large enough to cover adults, maybe they are using child's towel. This they have to take a look in this, it will not cost them much actually. Breakfast, was below standard, so dont expect varieties. Lobby was however located on the 6th floor, so drop off location straight in the restaurant, and 6th floor above are all the location of the rooms. Location was good, you could take a direct access to the highway to the airport, that last for around 35-45 minutes.

    Reviewed August 14, 2018

    See room deals

    Dear Mr/s. The, Thank you for choosing ibis budget Surabaya Hr Muhammad for your recent stay in Surabaya! We delight to hear your feedback and will try our best to keep maintain our service to deliver an excellent service from the heart. We are really proud to serve you during your trip to Surabaya and we are looking forward to welcome you back for your next visit. Thank you for your generous heart and have a nice stay and always FEEL WELCOME while stay with one of Accor Hotels Brand Sincerely, Indra Wibowo General Manager

    Responded August 18, 2018
    Surabaya Hr Muhammad
    7.2
    Very good
    Michael from Indonesia
    Solo traveler
    Standard Double Bed
    Stayed 1 night in February 2018

    budget hotel”

    budget hotel if you want to be close to a big mall while transiting in surabaya. overall clean

    Reviewed February 08, 2018

    See room deals

    Dear Mr Michael, We very much appreciate your comments regarding your stay at the ibis budget Surabaya HR Muhammad. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hendri Setiawan General Manager

    Responded February 11, 2018
    Surabaya Hr Muhammad
    8.0
    Excellent
    sherly from Indonesia
    Business traveler
    Standard Twin Room
    Stayed 3 nights in February 2018

    Hotel with great location in west surabaya”

    Hotel with great location in west surabaya

    Reviewed February 09, 2018

    See room deals

    Dear Mrs Sherly, We very much appreciate your comments regarding your stay at the ibis budget Surabaya HR Muhammad. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hendri Setiawan General Manager

    Responded February 11, 2018
    Surabaya Hr Muhammad
    8.0
    Excellent
    Peter from Australia
    Couple
    Standard Double Bed
    Stayed 2 nights in October 2019

    Just like home”

    Very good choice when staying in Surabaya.

    Reviewed November 02, 2019

    See room deals

    Dear Mr Peter, We very much appreciate your comments regarding your stay at the ibis budget Surabaya HR Muhammad. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Budi Setiawan Hotel Manager

    Responded November 04, 2019
    Surabaya Hr Muhammad
    8.0
    Excellent
    SHERLY from Indonesia
    Solo traveler
    Standard Double Bed
    Stayed 1 night in August 2018

    Perfect for budget hotel”

    Room was compact but its really useful for one person. Toilet was clean but not with floor near bed and corner around TV. Aircon perfect. Well I can say this hotel is good for solo traveler who just need a room for sleep at night plus its quiet

    Reviewed August 12, 2018

    See room deals

    Dear Ms. Sherly, We very much appreciate your comments regarding your stay at the ibis budget Surabaya HR Muhammad. It is always a pleasure to receive positive feedback. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Indra Wibowo General Manager

    Responded August 18, 2018
    Surabaya Hr Muhammad
    8.4
    Excellent
    Samto from Indonesia
    Solo traveler
    Standard Single Room - Non-Smoking
    Stayed 4 nights in June 2019

    Excellent value”

    If you are staying alone, choose the single bed not the double bed, it is too small. They have a smoking and non-smoking room, and the view from the room is perfect. Location is ok, to the airport is only 30 minutes. Breakfast consist of Indonesian culinar which is good for my taste and they change it daily. They have white bread served too.

    Reviewed June 19, 2019

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    Dear Mr Samto, We very much appreciate your comments regarding your stay at the ibis budget Surabaya HR Muhammad. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Budi Setiawan Hotel Manager

    Responded July 04, 2019
    Surabaya Hr Muhammad
    8.0
    Excellent
    Peter from Australia
    Couple
    Standard Double Bed
    Stayed 2 nights in November 2019

    A Streamlined Home”

    Its got everything you need, for a price that makes it great value. It’s even enjoyable! However, the towels are getting a bit ragged and threadbare. It would be nice to have some new ones.

    Reviewed November 06, 2019

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    Dear Mr Peter, Thank you for taking the time to tell us about your experience at the ibis budget Surabaya HR Muhammad. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Budi Setiawan Hotel Manager

    Responded November 08, 2019
    Surabaya Hr Muhammad
    10.0
    Exceptional
    Mohamad from Malaysia
    Solo traveler
    Standard Double Bed
    Stayed 2 nights in October 2018

    Good Location, good food”

    Book a room and it was good. Food from Waroeng Pati so good. Highly recommended. And, what is that green light in the middle of mirror? I'm curious. LOL

    Reviewed October 18, 2018

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    Dear Mr. Mohamad, We very much appreciate your comments regarding your stay at the ibis budget Surabaya HR Muhammad. It is always a pleasure to receive positive feedback. So happy to read your review on your experience stay. Great to hear that you were satisfied with our service and quality levels in all area, thank you for mentioning that we could exceed on your expectation, The green light in the middle of mirror is a lamp for the mirror you just touch the green light. We truly love it, when our guests are fully satisfied, this makes us happy too. Thank you for your generous heart and have a nice stay and always FEEL WELCOME while stay with one of Accor Hotels Brand We look very much forward to having you here with us again soon. Sincerely, Indra Wibowo General Manager

    Responded October 25, 2018
    Surabaya Hr Muhammad
    10.0
    Exceptional
    Vina from Indonesia
    Business traveler
    Standard Twin Room
    Stayed 1 night in November 2019

    Affordable & comfy ”

    Clean room, best location 10-15 minutes from Pakuwon Mall and Ciputra World. Very helpful staffs,no deposit needed and they have quite tasty breakfast.

    Reviewed November 18, 2019

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    Dear Ms Vina, We very much appreciate your comments regarding your stay at Ibis Budget Surabaya HR Muhammad. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Budi Setiawan Hotel Manager

    Responded November 21, 2019
    Surabaya Hr Muhammad
    10.0
    Exceptional
    Andrias from Indonesia
    Family with young children
    Standard Room with Bunk Bed
    Stayed 1 night in July 2019

    Love it”

    Good hotel. Good location. Staff is very friendly. Parking space for car is awesome.

    Reviewed July 24, 2019

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    Dear Mr Andrias, We very much appreciate your comments regarding your stay at the ibis budget Surabaya HR Muhammad. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Budi Setiawan Hotel Manager

    Responded July 26, 2019
    Surabaya Hr Muhammad
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