Ibis Cancun Centro Hotel
Ibis Cancun Centro Hotel
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Twin Room Ibis Cancun Centro Hotel
Twin Room
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Interior view Ibis Cancun Centro Hotel
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Buffet Ibis Cancun Centro Hotel
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Location
Very good
7.2
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Ibis Cancun Centro Hotel

Very good location
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Very good
From 29 reviewsSee what guests said
7.2
  • Free Wi-Fi in all rooms

  • Air conditioning

  • Bar

  • Laundry service

Room choices
7.6
Very good
Room comfort & quality
Standard with 2 Single Beds
Standard with 2 Single Beds
...
  • 25 m²/269 ft²
  • Shower
  • 2 single beds
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Standard with 1 Double Bed
Standard with 1 Double Bed
...
  • 25 m²/269 ft²
  • Shower
  • 1 double bed
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Twin Room
Twin Room
...
  • 16 m²/172 ft²
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Double Room
Double Room
...
  • 16 m²/172 ft²
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More about Ibis Cancun Centro Hotel

More about Ibis Cancun Centro Hotel

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

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Real reviews from real guests

Agoda Reviews (29)Booking.com Reviews (2048)
7.2
Very good
Read reviews from:
Cleanliness7.5
Facilities6.3
Location7.2
Room comfort and quality7.6
Service7.4
Value for money7.7
Provided by verified guests of Agoda
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Room type
Double Room
Standard with 1 Double Bed
Standard with 2 Single Beds
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Showing 25 verified guest comments
12
5.2
Abdul from Malaysia
Business traveler
Standard with 1 Double Bed
Stayed 1 night in February 2018
Bad Location”
Las Americas shopping mall is 15 mins away (walking distance) from the hotel. You have to cross a multiple busy roads to reach the mall. There is nothing around the hotel. The toilet is not very clean.
Reviewed March 07, 2018
8.4
Keir from United States
Couple
Standard with 1 Double Bed
Stayed 2 nights in March 2018
Excellent”
Rooms were waaaayyyyyy small... a double size spring mattress and a tiny tv. I get it, you get what you paid for but if you’re looking for comfort this place is kind of too cramped... good value for money though. Right by everything in downtown Cancun.. I would recommend this place for people who are smaller and don’t mind a mattress that makes so much noise and you can feel your partner move.
Reviewed March 04, 2018
6.8
Abdul from Malaysia
Group
Standard with 1 Double Bed
Stayed 2 nights in February 2018
Clean Hotel”
Nothing much...ibis is always the same everywhere in the world. Clean, modern and next to a convenient store.
Reviewed February 22, 2018
7.2
Lei from Denmark
Group
Standard with 1 Double Bed
Stayed 2 nights in November 2017
Deficient partnership with Agoda”
I booked and paid through Agoda, but the hotel claimed that they did not receive my money. I had to pay again and now proceed to reimbursement from Agoda. It was a really frustrating experience, and although the hotel staff was friendly, the negotiation was hard and I felt like they did not know how to handle the situation. If YOU do not know how to deal with a booking website, then DON NOT open this payment option. So I suggest anyone who really want to book this hotel to pay directly to them. Frankly speaking, my stay was satisfactory. The room is clean and the wifi works very well. It is an okay option to stay in the city part of Cancun. Just be aware that it is not in walkable distance to the bus terminal.
Reviewed December 04, 2017
8.4
SUNGJIN from South Korea
Business traveler
Standard with 1 Double Bed
Stayed 2 nights in September 2017
Always reasonable price and service”
Good location with big shopping mall
Reviewed September 27, 2017
10.0
Alfred from United States
Couple
Standard with 1 Double Bed
Stayed 4 nights in September 2016
Exceptional”
Excellent hotel to stay in Cancun if you don't want to stay near the beach., near Centro americana. Many Restaurants within walking distance. Well managed Hotel, friendly staff
Reviewed July 31, 2017
5.2
Ka from Hong Kong
Solo traveler
Standard with 1 Double Bed
Stayed 2 nights in August 2016
the worst ibis hotel that i have ever stayed”
old an dirty! Bad smell in corridor and room! lack of facility in room, no chair, no glass. Very disappointed.
Reviewed August 10, 2016
8.4
John from Philippines
Solo traveler
Standard with 1 Double Bed
Stayed 3 nights in April 2016
Location is satisfactory”
Near the Las Americas
Reviewed April 13, 2016
8.0
tathiana from United States
Solo traveler
Standard with 1 Double Bed
Stayed 1 night in April 2015
You can't go wrong with ibis chain”
Clean, same decor of all ibis... but confortable...clean....
Reviewed April 11, 2016
7.3
Thu from Vietnam
Couple
Standard with 1 Double Bed
Stayed 3 nights in December 2015
Small room but clean, good staff”
clean, quick check in, staff
We arrived at the hotel at 3 a.m, the staff were there to help us with a fast check in. The hotel is in downtown, not the hotel zone. It's close to a shopping mall so every basic necessity can be found. We had a comfortable stay.
Reviewed December 31, 2015
3.3
Kosta from China
Solo traveler
Standard with 1 Double Bed
Stayed 1 night in October 2015
Not honest , overcharge ”
Since my day tour will finish at noon time, I let the front desk notice advance, the staff said could let me late check out without extra charge. But when I came back to check out. The front desk actually charge $250 for late check out. It's horrible. I think it gave the shame to ibis
Reviewed October 07, 2015
8.0
JAE from South Korea
Family with teens
Standard with 1 Double Bed
Stayed 2 nights in February 2015
Friendly staff”
location
There is a Bigmart nearby Hotel.
Reviewed April 29, 2015
8.0
Heikki from Finland
Couple
Standard with 1 Double Bed
Stayed 1 night in February 2015
A fine chain hotel choice in a convenient location”
location, comfort, value
For the price level of Cancun, Ibis is good value if you want to stay in the center of town and/or are going to the airport. Rooms are clean, fair-sized and offer standard "cheap business hotel" comfort. Nothing to complain about. A very convenient location for getting to the airport. ADO buses stop right outside, and various airline company shuttles have offices right at the hotel too. Right next to the Americanas mall and lots of decent dining options.
Reviewed February 11, 2015
4.0
Danai from Thailand
Couple
Standard with 1 Double Bed
Stayed 2 nights in January 2015
The most HORRIFIC stay ever”
First of all, this is going to be a very long review, well really more of an incident report of our horrific stay at this hotel in downtown Cancun as I will go into every detail with how the events happened during our entire stay in Cancun and how our problem was treated ghastly by front office staff and very poorly by Agoda. Our booking was for 2 nights, check in Jan. 2, check out Jan. 4 at the Ibis Cancun Centro Hotel. We had a late night flight out of Mexico City to Cancun which was supposedly to arrive in Cancun before midnight on Jan. 2. But the flight was delayed and we arrived at the hotel at 1:30AM on Jan. 3. We were already exhausted and was just in a dire need to retire into our room. We hand over our voucher to the front office staff. He let us wait as he did something with the credit card machine looking at his monitor. It was already taking so long which is not usually the case when we check in (always thru Agoda) at any hotel, so we ask if there was a problem. Then he said he could not charge the booking to the account Agoda had emailed them. So we asked, is that our problem? We have already paid and that voucher in your hand proves that we have indeed paid for the two nights. He said since he couldn't charge the amount to Agoda he needed a guarantee and needs to block a nights rate on our credit card. We were quite hesitant coz at the airport, our credit was declined when we tried to use it to book our taxi to the hotel, which was strange because we just used it to charge for dinner at the airport in Mexico City. But we relented and gave him the credit card because we were so tired to argue and we just needed to collapse into our bed. And again, the card was declined to our dismay. We explained briefly that we are residents of Thailand, and we have had some problems with our credit card being used in Mexico for some reason and we need to contact our bank about this other issue. So we offered to use the dollars that we had, but he said they only ac
Reviewed January 11, 2015
6.7
Charlotte from United Kingdom
Couple
Double Room
Stayed 1 night in February 2014
Great budget hotel”
Comfortable, clean and friendly staff
It was our first night in Cancun and we were exhausted after a 12 hour flight so it was perfect as it was cheap, comfortable, clean and the staff were very helpful and friendly. The WIFI was great, the location was not ideal in the sense there was too much surrounding it as far down the strip but there is Las Americas about 5 minute walk which is a shopping centre so that was good.
Reviewed February 23, 2014
9.3
Adriana from Mexico
Solo traveler
Double Room
Stayed 4 nights in July 2013
Muy cómodo. ”
Ubicación, limpieza, precio
Muy placentera, nada más que se escucha todo de los pasillos.
Reviewed August 05, 2013
9.7
Ute from Germany
Solo traveler
Standard with 1 Double Bed
Stayed 2 nights in March 2015
Alles, was man für einen ”
Super Zimmer, toller Ausblick, perfektes Preis-/Leistungsverhältnis
Das Ibis liegt Downtown relativ günstig gelegen, nahe einer großen Mall und Buslinien (#11 und #26 fahren bis zur Tourist Zone für 8 Pesos), sichere Gegend, der Busbahnhof ADO liegt 5-10 Min. entfernt (ca. 30 Pesos Taxi), direkt neben dem Hotel ist ein Restaurant und ein großer und gut sortierter Supermarkt, das Frühstücksbuffet ist okay, das Zimmer hatte einen schönen Ausblick zum Meer und ist von der Aufteilung her perfekt mit vielen Ablagefächern, Schreibtisch, Nachttisch, bequemes Bett. Nachteil: Fenster kann man nicht öffnen, dafür gibt es aber Klimaanlage. Wifi im Zimmer funktionierte teilweise etwas langsam. Alles in allem ein perfektes Hotel für einen kurzen Aufenthalt in Cancun außerhalb der Touristen-Zone mit einem sehr guten Preis-/Leistungsverhältnis.
Reviewed March 10, 2015
6.0
Alessio from Italy
Group
Standard with 1 Double Bed
Stayed 1 night in August 2016
Recensione IBIS Cancun ”
Bagno poco pulito
Reviewed August 26, 2016
9.3
Angelo from United States
Solo traveler
Standard with 1 Double Bed
Stayed 3 nights in January 2015
buon rapporto prezzo/qualità”
Pulizia, comfort, servizi
L'hotel si trova in una zona decentrata ma servitissima dai mezzi pubblici. Lo consiglio a chi è solo di passaggio a Cancun perchè è strategicamente posizionato in modo da raggiungere in auto tutte le classiche mete turistiche. Tutto quello che vi serve tipo Agenzia, suprmercato etc è letteralmente sottocasa. Ottima pulizia e assistenza.
Reviewed January 31, 2015
7.6
Kozo from Japan
Couple
Standard with 1 Double Bed
Stayed 3 nights in October 2016
コストパフォーマンスは良いです”
冷蔵庫はないなど設備的には物足りませんが他の面では満足でした。すぐ隣にスーパーがあり、徒歩圏内に大きなショッピングモールもあります。すぐ隣のピザ・パスタレストランも美味しかった。レンタカー屋さんも隣にあります。
Reviewed October 10, 2016
12
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