Ibis Casablanca City Center

Ibis Casablanca City Center

Angle Zaid Ou Hmad, Rue Sidi Belyout, Ancienne Medina, Casablanca, Morocco, 20190
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Standard Double Room Ibis Casablanca City Center
Standard Double Room
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    Interior view Ibis Casablanca City Center
    Interior view Ibis Casablanca City Center
    Bathroom Ibis Casablanca City Center
    Standard Double Room Ibis Casablanca City Center
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    Exterior view Ibis Casablanca City Center

    Guest reviews

    7.5
    Very good
    /10
    (185 reviews)See what guests said
    7.6
    Very good

    "The hotel has a good position and good services as breakfast..."

    fabrizio

    -

    June 20, 2016

    7.7
    Very good cleanliness

    Property highlights

    • Air conditioning

    • Daily housekeeping

    • Currency exchange

    • Bar

    Excellent
    Location
    8.6
    See map
    Excellent location
    Value for money7.2
    Distance to city center1 Km
    Location rating8.6
    Nearest airportMohammed V International Airport (CMN)
    Distance to airport25.1 km
    Select your room
    Standard Double Room
    Standard Double Room
    ...
    • Room size: 14 m²/151 ft²
    • Non-smoking
    • 1 double bed
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    Standard 2 Single Beds
    Standard 2 Single Beds
    ...
    • Room size: 14 m²/151 ft²
    • Non-smoking
    • 2 single beds
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    Standard Room with 2 Single Beds
    Standard Room with 2 Single Beds
    ...
    • Room size: 26 m²/280 ft²
    • Sea view
    • 2 single beds
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    Standard Room With 2 Beds
    Standard Room With 2 Beds
    ...
    • Room size: 26 m²/280 ft²
    • Non-smoking
    • 1 double bed
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    Standard Single
    Standard Single
    ...
    • Non-smoking
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    Standard Single
    Standard Single
    ...
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      Room Executive
      Room Executive
      ...
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        Single Room Standard
        Single Room Standard
        ...
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          Twin/Double room - Single use
          Twin/Double room - Single use
          ...
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            Tripple Room Pool
            Tripple Room Pool
            ...
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              What people love about the property

              • 7.6
                Very good

                "Comfortable."

                Jasmin

                |

                January 19, 2018

              • 8.0
                Very good

                "Staff are helpful!"

                Yuk S.

                |

                September 30, 2017

              • 9.2
                Exceptional

                "staff were friendly and tried their very best to meet our needs."

                Jeanette

                |

                September 29, 2017

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              More about Ibis Casablanca City Center

              More about Ibis Casablanca City Center

              8.0
              Very good

              "Will choose this hotel again if come back to Casablanca"

              KWAN

              |

              November 12, 2018

              An overview

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              What they offer

              8.0
              Very good

              "Friendly staff, clean room, good location & walking distance..."

              KWAN

              |

              November 12, 2018

              Show less

              Nearest essentials

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
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              Property's guest policies

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              Some helpful facts

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              Real reviews from real guests

              Agoda Reviews (185)Booking.com Reviews (1869)
              7.5
              /
              10
              Cleanliness7.7
              Facilities6.8
              Location8.6
              Room comfort and quality7.4
              Service6.9
              Value for money7.2
              Provided by verified guests of Agoda
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              All guests (185)
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              Showing 129 verified guest comments
              12345
              10.0
              Exceptional
              Bruno from Australia
              Couple
              Standard Room with 2 Single Beds
              Stayed 1 night in February 2019
              Good location”
              The hotel is located within walking distance if the old Medina and the port. The staff were extremely helpful and advise what best were to visit in Casablanca. The room was clean and fit for purpose. Breakfast was good.
              Reviewed February 15, 2019
              4.0
              ozlem from Turkey
              Group
              Standard Double Room
              Stayed 3 nights in February 2019
              Not an Ibis Chain I am sorry 😐 ”
              Front desk doesn't pick up calls. %90 of Staff is not polite. Even rude. Rooms are cold. There was no towel when I entered in my room. House cleaning doesn't serve well. They didn't put an information to the rooms or on the key cards how to call downstairs for any help. This hotel can't be an IBIS chain!!! Very bad I am sorry
              Reviewed February 15, 2019
              8.0
              Excellent
              KERRIE from Australia
              Couple
              Standard Room with 2 Single Beds
              Stayed 1 night in February 2019
              Location”
              Excellent location
              Reviewed February 11, 2019
              8.8
              Excellent
              Fei from Singapore
              Solo traveler
              Standard Double Room
              Stayed 1 night in April 2018
              Convenient location next to Casa Port”
              The hotel is right next to Casa Port, which is convenient whether you're flying in to Casablanca (there's a direct train from the airport to Casa Port) or if you're arriving by train from other cities in Morocco (trains link Casa Port to Rabat, Fes and Marrakech, though you'll have to transfer at Casa Voyageurs for Fes and Marrakech). It's a 5-minute walk, and you don't even need directions because you can see the hotel from the train station.
              Reviewed April 10, 2018
              Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,
              Responded June 30, 2018
              Ibis Casablanca City Center
              5.2
              Musharaf from Pakistan
              Couple
              Standard Double Room
              Stayed 1 night in November 2018
              Above average”
              we have used IBIS since 90s, but this IBIS was very different..not IBIS style and IBIS standard. AGODA must use some ethical and scales while grading hotels. This is so much important as we depend on such scales.
              Reviewed November 14, 2018
              9.2
              Exceptional
              Jeanette from Philippines
              Couple
              Standard Double Room
              Stayed 2 nights in September 2017
              Centrally Located”
              The hotel is a good base towards the other lovely cities in Morocco. It's a business/budget hotel, so don't expect all amenities to be present. However, staff were friendly and tried their very best to meet our needs. Your view is the busy streets of Casablanca and the Casa Port Station. Their restaurant is acceptable with reasonably priced meals. Stayed here for 2 nights for our flight out of Morocco. Approx.45 mins to Mohammed V Airport.
              Reviewed September 29, 2017
              10.0
              Exceptional
              Glenn from Philippines
              Solo traveler
              Standard Double Room
              Stayed 1 night in March 2017
              Great location”
              Three minutes walk from Casa Port station. So if you are flying in from Casablanca Airport, take the train and alight at Casa Port (not Casa Voyageurs). The hotel itself is your usual Ibis hotel. Exactly the same.
              Reviewed March 04, 2017
              9.6
              Exceptional
              Muhammad from Malaysia
              Couple
              Standard 2 Single Beds
              Stayed 1 night in October 2016
              Basic Hotel, Beyond Expectations”
              Fast check-in. Big bathroom Quite spacious for budget traveller Fast FREE WiFi Near to train station (the fastest way to airport) Many famous restaurant around the corner Easy to get around by walking
              Reviewed October 30, 2016
              8.0
              Excellent
              KWAN from Malaysia
              Group
              Standard 2 Single Beds
              Stayed 1 night in November 2018
              Good location ”
              Friendly staff, clean room, good location & walking distance to train station & Hassan II Mosque..will choose this hotel again if come back to Casablanca
              Reviewed November 12, 2018
              8.0
              Excellent
              KWAN from Malaysia
              Group
              Standard 2 Single Beds
              Stayed 1 night in November 2018
              Good location”
              Friendly staff, clean room, good location & walking distance to train station & Hassan II Mosque
              Reviewed November 12, 2018
              6.0
              Ka from Hong Kong
              Business traveler
              Standard Double Room
              Stayed 1 night in May 2018
              Above average”
              When I arrived at the hotel, it took me 10 minutes to wait for check in (there was only one front desk staff to check in and only 1 group ahead of us). When I got upstairs to the hotel room, the key card did not work, while the staff only speaks limited English, they tried to fix the key card for me but it did not work neither. It took me 3 trips to travel to the lobby and the room just to fix the card. The most horrible thing was, the housekeeping lady broke into my hotel room at 9am in the morning WITHOUT KNOCKING THE DOOR AND WE HAVE YET CHECKED OUT. She did not say sorry and ran away quickly. Didn't expect IBIS having such poor quality of service.
              Reviewed September 17, 2018
              10.0
              Exceptional
              CLARK from Philippines
              Solo traveler
              Standard Room with 2 Single Beds
              Stayed 1 night in December 2018
              very Good! ”
              Good location, easay access from Casa Port and super fast check in!
              Reviewed December 29, 2018
              4.8
              Sook from Malaysia
              Business traveler
              Standard Double Room
              Stayed 1 night in October 2018
              Poor customer service and facilities”
              The staff are very rude.
              Reviewed November 08, 2018
              7.6
              Very good
              Jasmin from Malaysia
              Solo traveler
              Standard Double Room
              Stayed 1 night in January 2018
              Convenient location; sketchy charges ”
              The hotel is standard fare. Clean. Small. Comfortable. I was charged 41 MAD for city tax. The next day, they asked me to pay again 26 MAD for city tax. I said I had already paid, but there was no record, no receipt. Also don't know why the charges kept changing. Older gentleman in grey suit charged me the first day. Otherwise, it was just a quick overnight stay. The rest of the staff were nice.
              Reviewed January 19, 2018
              Dear Jasmin , We thank you for having taken the time to write to us following your stay at ibis Casablanca City Center. You have a lukewarm memory of your stay and you rightly highlighted certain insufficiencies in the service that was provided to you, and I have been made aware of them. I attach considerable importance to correcting our mistakes, in order to improve the quality and you satisfaction. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence We hope that, following our improvements, we may count you among the guests of ibis hotels, despite your unsatisfactory experience.
              Responded January 24, 2018
              Ibis Casablanca City Center
              9.2
              Exceptional
              Hannah from New Zealand
              Group
              Standard 2 Single Beds
              Stayed 1 night in December 2016
              Very helpful staff. ”
              When we arrived shower trickled and ran cold. Man came and repaired immediately so great pressure and hot water. Room service fast and efficient. Requests addressed immediately. Not perfect when we arrived but fast to assist. Thank you.
              Reviewed December 31, 2016
              7.0
              Very good
              Keren from Canada
              Couple
              Standard Double Room
              Stayed 1 night in December 2014
              A Good Option”
              Room cleanliness, location, staff
              Overall I did not like Casablanca. This hotel made our stay more enjoyable. The very clean, and modern rooms were a decent size with a great bathroom. The location was good, easy enough to get to other areas. I would stay there again.
              Reviewed February 06, 2015
              8.0
              Excellent
              Shariffah from Malaysia
              Family with young children
              Standard Double Room
              Stayed 1 night in September 2014
              affordable”
              near old medina
              The hotel was great. The receptionist was very nice to allow us to check in early and checkout late. Breakfast was just ok. Not that much choice. The hotel was near the casa port train. But if you were coming from airport, I would suggest to take hotel near casa voyage. You wouldnt have to change train to casa port. The only disadvantage for this hotel is the housekeeping. She knock the door only for 5 seconds and immediately open the door. It happens to me for 5 times for 2 days stay in Ibis. Its kind of annoying to just open the door like that. We feel like we did not have privacy.
              Reviewed September 25, 2014
              7.0
              Very good
              Vicky from Indonesia
              Business traveler
              Standard Double Room
              Stayed 2 nights in August 2014
              Location is Good”
              location
              if u looking for a place only to comfortably sleeping you can check on Ibis city centre. The room is no special but also no big thing to complain about. Cleanliness is so so, but still acceptable for me. Room not so big with very basic amenities. The plus point is location. This hotel is in the city centre where you can walk in minutes to old medina, port, or tram station. You can reach many places in Casablanca such as beach, train station, mall, etc by train which its nearest station can be reach in mins walking from hotel.
              Reviewed September 07, 2014
              8.7
              Excellent
              Martin from Spain
              Couple
              Standard Double Room
              Stayed 1 night in July 2014
              Great value in Casablanca, good location”
              Value, location, comfortable room
              Spend one night at the hotel. Room was correct and comfortable, I thought it was one of the best value for money deals during my one month trip in Morrocco (it was low season). Location was good, free parking is available for guests. Did not try food nor breakfast, but the restaurant seemed to be very popular among locals.
              Reviewed September 04, 2014
              7.3
              Very good
              Justina from Canada
              Couple
              Standard 2 Single Beds
              Stayed 1 night in July 2014
              Good stay”
              free parking, food options, nice atmosphere
              This hotel is a bit far for walking to the main square, but is close to the port. The surrounding area is dirty, but the hotel is clean and nicely decorated. There are many food options in the hotel and the adjoining hotel. Wifi is available in the lobby area, but is unstable in the rooms. There is free, secured parking just behind the hotel.
              Reviewed August 06, 2014
              12345
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