Very good
From 445 reviewsSee what guests said
7.5
ibis Gading Serpong Hotel
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Lobby
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Ballroom
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8.0 Very good location
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8.0Location
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  • Free Wi-Fi in all rooms

  • Air conditioning

  • Daily housekeeping

  • Room service [24-hour]

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Room choices
Standard Double Bed
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  • 19 m²/205 ft²
  • Shower
  • 1 double bed
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Standard 2 Single Beds
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  • 19 m²/205 ft²
  • Shower
  • 2 single beds
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Double Or Twin Standard
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    Standard 2 Single Beds
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      Twin/Double Room
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        Standard Room, 2 Twin Beds
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          Standard 2 Single Beds
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            Standard 2
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              Standard Room, 2 Single Beds
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                Standard Room, 1 Double Bed
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                  Verified guest reviews

                  Agoda Reviews (445)Booking.com Reviews (316)
                  7.5
                  Very good
                  Filter by guest type:
                  Cleanliness7.7
                  Facilities7.0
                  Location8.0
                  Room comfort and quality7.2
                  Service7.6
                  Value for money7.7
                  Provided by verified guests of Agoda
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                  Room type
                  Standard 2 Single Beds
                  Standard Double Bed
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                  Showing 322 verified guest comments
                  12345
                  7.6
                  Mary from Indonesia
                  Group
                  Standard 2 Single Beds
                  Stayed 1 night in April 2017
                  worth for money
                  check in process was fast, no trouble. and worth for money for sure.
                  Reviewed February 07, 2018
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                  6.8
                  herianto from Indonesia
                  Family with teens
                  Standard 2 Single Beds
                  Stayed 1 night in February 2018
                  bathroom is so stinky... smell very bad
                  no consistency on quality n cleaniness... even dental kit.. u have to ask for it
                  Reviewed February 03, 2018
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                  8.0
                  William from Singapore
                  Business traveler
                  Standard Double Bed
                  Stayed 1 night in January 2018
                  nothing
                  nothing
                  Reviewed January 20, 2018
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                  10.0
                  David from Indonesia
                  Family with young children
                  Standard Double Bed
                  Stayed 1 night in November 2017
                  Best budget hotel
                  good location
                  Reviewed January 12, 2018
                  Dear Pak David, We very much appreciate your comments regarding your stay at ibis Gading Serpong recently. It is always a pleasure to receive positive feedback as your good Comments. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Riganda TOGATOROP - General Manager
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                  ibis Gading Serpong Hotel
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                  10.0
                  David from Indonesia
                  Family with young children
                  Standard Double Bed
                  Stayed 1 night in November 2017
                  Best budget hotel
                  Good lcoation
                  Reviewed January 12, 2018
                  David yang terhormat, Terimakasih telah memberikan waktu anda untuk memberikan nilai terbaik pada Ibis Gading Serpong. kami percaya nilai yang anda berikan sesuai dengan pengalaman yang anda dapatkan. komentar anda memacu kami untuk terus memberikan pelayanan yang terbaik untuk setiap tamu. Hormat saya, Riganda TOGATOROP - General Manager
                  Responded February 06, 2018
                  ibis Gading Serpong Hotel
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                  7.2
                  Christian from Indonesia
                  Couple
                  Standard Double Bed
                  Stayed 1 night in December 2017
                  Very good
                  The location of this hotel is strategic, near mall serpong which can be reach within walking distance (around 1 km). The staffs were friendly and the room was clean. Although this hotel only has small bathroom, at overall it is recommended to stay here again.
                  Reviewed December 13, 2017
                  Dear CHRISTIAN, We very much appreciate your comments regarding your stay at the ibis Gading Serpong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Riganda Togatorop General Manager
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                  ibis Gading Serpong Hotel
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                  8.0
                  sanusi from Indonesia
                  Family with young children
                  Standard 2 Single Beds
                  Stayed 2 nights in December 2017
                  Just a fine hotel
                  The only unsatisfactory part was the parking lot was inconvenience due to not enough space!!! So if the guest bring its own car it will be very disappointed..
                  Reviewed December 12, 2017
                  Dear Sanusi, We very much appreciate your comments regarding your stay at the ibis Gading Serpong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We already do coordination with the parking space around the hotel building to accommodate our guest car. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Riganda Togatorop - General Manager
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                  ibis Gading Serpong Hotel
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                  7.6
                  Jimmy from Indonesia
                  Family with young children
                  Standard 2 Single Beds
                  Stayed 1 night in November 2017
                  Overall OK
                  Overall OK.
                  Reviewed December 04, 2017
                  Dear Jimmy, We very much appreciate your comments regarding your stay at the ibis Gading Serpong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Riganda Togatorop - General Manager
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                  ibis Gading Serpong Hotel
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                  2.0
                  gusti from Indonesia
                  Family with young children
                  Standard 2 Single Beds
                  Stayed 1 night in December 2017
                  Learn to prioritize
                  Rarely throw bad review but this property deserved one! They really need to learn to prioritize between their actual guest and visitor, not to be mixed up and disappointing their actual guest! Checked in only few hours and only once in my lifetime
                  Reviewed December 04, 2017
                  Dear Mr. Gusti, Thank you for taking the time to tell us about your experience at the ibis Gading Serpong. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Riganda TOGATOROP - General Manager
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                  ibis Gading Serpong Hotel
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                  7.2
                  Bachtiar from Indonesia
                  Family with young children
                  Standard 2 Single Beds
                  Stayed 1 night in November 2017
                  Near Scentia Park where the running venue held
                  Good place to stay, close to scentia park Serpong. Nice budget hotel, need to clean up the dust under bed and on the blanket overall good.
                  Reviewed November 30, 2017
                  Dear Bachtiar, We very much appreciate your comments regarding your stay at the ibis Gading Serpong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Riganda Togatorop - General Manager
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                  ibis Gading Serpong Hotel
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                  12345
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