ibis Gading Serpong Hotel

3 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

Block M 5 No 19 Jalan Boulevard Gading Serpong Tangerang, Serpong, Tangerang, Indonesia, 15810

Highlights

Ideal location

- Within walking distance to Sumarecon Mall, a hypermarket, Pasar Modern...

Great locatjon near SMS or any Gading Serpong Area
Top value

- Frequent mentions of good value, with guests calling the property budg...

The room was clean and comfortable and well worth the price.
Great view

Great for children

I always love Ibis

Facilities

Free Wi-Fi

Free parking

Spa

Front desk [24-hour]

Restaurants

Bar

Golf course (within 3 km)

Massage

About us

ibis Gading Serpong: modern, family-friendly stay for two with vibrant outdoor pool and kids’ play, casual dining and lounge, compact meeting/event spaces, Green Key eco-certified, near malls, golf and hospitals. Ideal for two travelers, this Serpong, Tangerang hotel is close to upscale malls AEON and Summarecon and lively dining and nightlife—great for shopping or easy commutes. Relax with an indoor pool and massages, enjoy cocktails at the chic bar, or grab light bites and fresh fruit via breakfast takeaway. Rooms include air conditioning, complimentary Wi‑Fi and in-room safes; select rooms add outdoor views. Scientia Square Park and playgrounds are minutes away; Summarecon Mal Serpong is a 10–15 minute drive for more shopping and entertainment. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

8 travelers have booked today.

Location 8.9
Service 8.6
Value for money 8.5
Cleanliness 8.4

Based on 3,061 verified reviews

Location

8.9

Service

8.6

Value for money

8.5

Cleanliness

8.4

Facilities

8.0

Room comfort and qua...

7.1

  • "Lokasi strategis, staf ramah, pemesanan makan 24 jam."
  • "I love it and my kids also love it 😊"
  • "Excellent stay! Highly recommended"
  • "The place is near the convention hall I was attending."
  • "Kamar bersih, lokasi strategis, staff ramah."
See map

8.9Excellent

Location rating score

Excellent location - Inside city center
Parking
FREE
Popular landmarks
Summarecon Mal Serpong
830 m
Scientia Square Park (SQP)
1.6 km
Supermal Karawaci
3.2 km
Indonesia Convention Exhibition (ICE)
5.9 km
TangCity Mall
6.1 km
Closest landmarks
Moms & Child Clinic
530 m
Summarecon Mal Serpong
830 m
Bethsaida Hospitals
850 m
Gading Raya Padang Golf Course
1.1 km
Ruko Viena
1.2 km

Good to know

Value for money8.5
Distance to city center11.2 km
Location rating8.9
Nearest airportSoekarno-Hatta International Airport (CGK)
Distance to airport13.7 km

Select your room

1/11

Standard 2 Single beds

19 m²/205 ft²
Max 2 adults
2 single beds

8.5

Excellent

Room comfort and quality
  • Outdoor view

1/10

Standard Double Bed

19 m²/205 ft²
Max 2 adults
1 double bed
Preferred by Couples

8.4

Excellent

Room comfort and quality
  • Outdoor view

1/1

Standard Double Room

17 m²/183 ft²
Max 3 adults
1 double bed
1/1

Standard Twin Room

17 m²/183 ft²
Max 3 adults
2 single beds
1/1

Standard Room

18 m²/194 ft²
Max 4 adults
2 double beds
1/1

Standard 2 Single beds

19 m²/205 ft²
Max 3 adults
1/1

Standard Room

17 m²/183 ft²
Max 5 adults
1/1

Standard 2 Single beds

19 m²/205 ft²
Max 5 adults
1/1

Standard Room, 2 Twin Beds

Max 3 adults
2 single beds
1/1

Standard Room, 1 Double Bed

Max 3 adults
1 double bed

Frequently asked questions

The average travel time to get from ibis Gading Serpong Hotel to the airport is 40 minutes, but please keep in mind that the travel time may differ based on traffic, weather conditions, and time of day.

ibis Gading Serpong Hotel was built in 2014.

The average room rate for ibis Gading Serpong Hotel in the past month is 521723.58 IDR, compared to city's average of 405328.09 IDR.

Verified couple travelers that have stayed at this property have given ibis Gading Serpong Hotel an average rating of 8.5. You can look up on more specific customer reviews, and comments by filtering for a specific type of verified guest travelers down in the review section.

Past group travelers that have stayed at this property have given ibis Gading Serpong Hotel an average rating of 8.2. You can look up more detailed customer ratings and responses by filtering for a specific type of verified travelers down in the review section.

Verified local visitors that have stayed at this property have given ibis Gading Serpong Hotel an average rating of 8.8. You can look up on more in depth customer reviews, and remarks for this property down in the review section.

The closest train, metro, or bus station is Tantou Ticket Station, 4580.1 m away from ibis Gading Serpong Hotel.

Shopping options in ibis Gading Serpong Hotel’s Serpong neighborhood comprises of Summarecon Mal Serpong and Benton Junction.

The closest airport to ibis Gading Serpong Hotel is Soekarno-Hatta International Airport, 14.0 km away.

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More about ibis Gading Serpong Hotel

More about ibis Gading Serpong Hotel

Enjoy a Comfortable Stay at ibis Gading Serpong Hotel

Located in Tangerang, Indonesia, ibis Gading Serpong Hotel offers a comfortable and convenient stay for both business and leisure travelers. With its modern facilities and excellent service, this 3-star hotel ensures a memorable experience for its guests. Built in 2014, ibis Gading Serpong Hotel features 208 well-appointed rooms, providing a cozy and welcoming atmosphere. Each room is designed with comfort in mind, offering amenities such as air conditioning, a flat-screen TV, and a private bathroom. Whether you're traveling alone or with a group, you'll find the perfect accommodation to suit your needs. Check-in at ibis Gading Serpong Hotel begins from 02:00 PM, allowing you to settle in and start your stay at your own pace. The hotel's convenient location, just 40 minutes away from the airport, makes it an ideal choice for those arriving by air. Additionally, the hotel's close proximity to the city center, only 11.2 km away, ensures easy access to popular attractions, shopping centers, and dining options. Families with children will find ibis Gading Serpong Hotel to be a welcoming destination. The hotel's child policy allows children between the ages of 0 to 11 to stay free of charge. This ensures that families can enjoy a comfortable and affordable stay together. With its child-friendly amenities and attentive staff, the hotel aims to create a memorable experience for guests of all ages.

Relax and Unwind at ibis Gading Serpong Hotel's Entertainment Facilities

At ibis Gading Serpong Hotel, guests can enjoy a range of entertainment facilities designed to help them relax and unwind during their stay. The hotel features a cozy bar where guests can indulge in their favorite drinks and socialize with friends or fellow travelers. Whether you prefer a refreshing cocktail or a glass of fine wine, the bar offers a wide selection of beverages to suit every taste. For those in need of some pampering, the hotel also offers massage and spa services. Treat yourself to a rejuvenating massage to soothe tired muscles and release any tension accumulated during your travels. The skilled therapists will ensure you leave feeling refreshed and revitalized. Additionally, guests can take advantage of the shared lounge/TV area, perfect for catching up on the latest shows or enjoying a movie night with loved ones. With comfortable seating and a relaxed ambiance, this shared space provides a cozy retreat for guests to unwind and enjoy some downtime.

Unwind and Stay Active at ibis Gading Serpong Hotel's Impressive Sports Facilities

At ibis Gading Serpong Hotel, guests can enjoy a range of sports facilities that cater to both relaxation and fitness enthusiasts. The hotel boasts an on-site golf course, allowing golf lovers to practice their swing or engage in friendly competitions. With well-maintained greens and stunning views, this golf course provides an excellent opportunity for guests to unwind and enjoy the outdoors. For those looking to stay active and maintain their fitness routine, the hotel offers a modern fitness center equipped with state-of-the-art exercise equipment. Whether you prefer cardio workouts or strength training, this fitness center has everything you need to stay in shape during your stay. Additionally, ibis Gading Serpong Hotel features a thrilling water park that promises endless fun for guests of all ages. Dive into the refreshing pools, take exhilarating rides, or simply relax by the water. This water park is the perfect place to cool off and create lasting memories with your loved ones. No matter your interests or fitness goals, ibis Gading Serpong Hotel's sports facilities provide a variety of options to ensure a memorable and enjoyable stay.

Convenience and Comfort at ibis Gading Serpong Hotel

At ibis Gading Serpong Hotel, we prioritize your convenience and comfort throughout your stay. With an array of convenient facilities, we aim to make your experience as seamless as possible. Our 24-hour room service ensures that you can enjoy a delicious meal or snack at any time of the day, right in the comfort of your own room. For those who need to catch up on their laundry, our laundry service is available to take care of your clothing needs. We also offer dry cleaning services to keep your garments fresh and crisp. Additionally, our daily housekeeping ensures that your room is always tidy and well-maintained. To ensure the safety of your belongings, we provide safety deposit boxes where you can securely store your valuables. Stay connected with our complimentary Wi-Fi available in all rooms and public areas, allowing you to easily browse the internet or catch up on work. For guests who prefer smoking, we have a designated smoking area to accommodate your needs. Our express check-in/check-out service and luggage storage facilities make your arrival and departure hassle-free. If you need any last-minute essentials, our convenience store is conveniently located on-site. At ibis Gading Serpong Hotel, we strive to provide you with the utmost convenience and comfort, allowing you to fully enjoy your stay in Tangerang, Indonesia.

Convenient and Hassle-free Transport Facilities at ibis Gading Serpong Hotel

At ibis Gading Serpong Hotel, we understand the importance of convenient and hassle-free transportation options for our guests. Whether you are arriving from the airport or exploring the vibrant city of Tangerang, our hotel provides a range of transport facilities to cater to your needs. For those arriving by air, our airport transfer service ensures a seamless and comfortable journey from the airport to the hotel. Our friendly and professional staff will be waiting to greet you upon arrival, taking care of your luggage and ensuring a smooth transition to the hotel. If you prefer to drive, we offer valet parking and a spacious car park onsite. Our valet service allows you to simply drop off your car at the entrance, while our dedicated staff takes care of parking it for you. Alternatively, you can choose to self-park in our secure and well-maintained car park free of charge. To explore the city and its surrounding areas, our shuttle service is available to take you to popular attractions and shopping destinations. Whether you want to visit the nearby shopping malls or explore the cultural sites of Tangerang, our shuttle service provides a convenient and reliable transportation option. For those who prefer the flexibility of taxis, our hotel offers a taxi service to ensure you can easily get around the city. Our staff will be happy to assist you in arranging a taxi to your desired destination. At ibis Gading Serpong Hotel, we prioritize your comfort and convenience, and our range of transport facilities is designed to make your stay as smooth and enjoyable as possible. Whether you choose to utilize our airport transfer, valet parking, shuttle service, or taxi service, you can rest assured that your transportation needs will be taken care of.

A Culinary Delight at ibis Gading Serpong Hotel

Indulge in a gastronomic journey at ibis Gading Serpong Hotel's dining facilities. With a variety of options to suit every palate, guests can enjoy a delightful culinary experience throughout their stay. Start your day with a scrumptious breakfast at the hotel's breakfast buffet. Savor a wide selection of delicious dishes, including both local Indonesian delicacies and international favorites. From freshly baked pastries to made-to-order omelets, there is something to satisfy every craving. For those seeking a quick bite or a relaxed coffee break, the hotel's coffee shop is the perfect spot. Enjoy a cup of freshly brewed coffee or tea, paired with a selection of delectable pastries and snacks. Whether you are catching up with friends or simply unwinding after a long day, the cozy ambiance of the coffee shop is sure to enhance your experience. When hunger strikes, head to the hotel's restaurant for a memorable dining experience. Indulge in a wide array of culinary delights, ranging from local Indonesian specialties to international cuisine. The restaurant offers a vibrant and inviting atmosphere, making it an ideal setting for a casual meal or a special celebration. With 24-hour room service, guests can also enjoy a delectable meal in the comfort of their own room. From light snacks to full-course meals, the extensive room service menu ensures that no craving goes unsatisfied. Whether it's a late-night snack or an early morning breakfast, the hotel's room service is always at your service. For those who enjoy outdoor dining, the hotel provides BBQ facilities where guests can gather and grill their favorite dishes. Whether it's a family get-together or a friendly gathering, the BBQ facilities offer a unique dining experience that is sure to create lasting memories. For guests who prefer to cook their own meals, the hotel offers a shared kitchen facility. Equipped with modern appliances and utensils, the shared kitchen provides a convenient space for guests to prepare their own meals or experiment with local ingredients. With daily housekeeping services, guests can rest assured that the dining facilities are always clean and well-maintained. The hotel takes pride in providing a hygienic and comfortable environment for guests to enjoy their meals. For Muslim guests, the hotel features a halal restaurant that serves authentic Indonesian halal cuisine. From traditional dishes to modern interpretations, the halal restaurant offers a diverse menu that caters to the dietary preferences of Muslim guests. Whether you are a food enthusiast or simply looking for a satisfying meal, ibis Gading Serpong Hotel's dining facilities are sure to exceed your expectations. From the mouthwatering breakfast buffet to the cozy coffee shop and the diverse restaurant options, the hotel offers a culinary journey that will leave a lasting impression on your taste buds.

Comfortable and Affordable Rooms at ibis Gading Serpong Hotel

At ibis Gading Serpong Hotel, you can enjoy a comfortable and affordable stay in Tangerang, Indonesia. The hotel offers a variety of room types to suit your needs. Choose the Standard 2 Single Beds room, featuring 19 square meters of space and two cozy single beds. If you prefer a larger bed, the Standard Double Bed room offers the same 19 square meters of space but with a comfortable double bed. Whether you are traveling alone or with a companion, these rooms provide a relaxing and inviting atmosphere for a restful night's sleep.

Discover the Vibrant Serpong in Tangerang, Indonesia

Located in the bustling city of Tangerang, Indonesia, ibis Gading Serpong Hotel offers a prime location in the vibrant neighborhood of Serpong. Known for its modern infrastructure and fast-growing urban development, Serpong is a popular destination for both business and leisure travelers. Surrounded by an array of shopping malls, entertainment centers, and dining options, Serpong offers a dynamic and lively atmosphere. Guests can explore the nearby Summarecon Mall Serpong, a shopping paradise with a wide range of retail outlets, restaurants, and entertainment facilities. For those seeking a taste of local culture, the Indonesian Heritage Society Library and Museum is just a short distance away, showcasing the rich history and traditions of the region. In addition to its vibrant city life, Serpong is also home to beautiful green spaces and recreational areas. The nearby Scientia Square Park is a perfect spot for a leisurely stroll or a picnic, with its lush gardens, jogging tracks, and children's playgrounds. Nature enthusiasts can also visit the Alam Sutera Green Park, a sprawling park that offers a tranquil escape from the urban hustle and bustle. With its convenient location and a plethora of attractions, Serpong is an ideal destination for travelers looking to explore the best of Tangerang. Whether you're seeking shopping, entertainment, or a serene retreat in nature, Serpong has something to offer for everyone.

Convenient Transportation from the Nearest Airports to ibis Gading Serpong Hotel

Located in the vibrant city of Serpong, Tangerang, Indonesia, ibis Gading Serpong Hotel offers a comfortable and convenient stay for both business and leisure travelers. Getting to the hotel from the nearest airports is a breeze, thanks to the well-connected transportation options available. If you are arriving at Soekarno-Hatta International Airport, the closest airport to Tangerang, you have several transportation choices. The most convenient option is to take a taxi or book a private car service, which will take approximately 30 minutes to reach ibis Gading Serpong Hotel, depending on the traffic conditions. Another option is to use ride-hailing apps like Grab or Gojek, which are widely available in the area. For travelers arriving at Halim Perdanakusuma International Airport, located in East Jakarta, reaching ibis Gading Serpong Hotel is also convenient. The most efficient way is to take a taxi or book a private car service, which will take around 45 minutes to an hour, depending on the traffic. Alternatively, you can also use ride-hailing apps like Grab or Gojek, which provide a more affordable option. No matter which airport you arrive at, the journey to ibis Gading Serpong Hotel is hassle-free. With its convenient location and various transportation options, guests can easily access the hotel and start exploring the vibrant city of Serpong, Tangerang.

Explore the Vibrant Surroundings of ibis Gading Serpong Hotel

Located in the bustling city of Tangerang, Indonesia, ibis Gading Serpong Hotel offers a prime location surrounded by a variety of landmarks and attractions. Just a short distance away, you'll find Scientia Square Park (SQP), a vibrant green oasis where you can relax and enjoy the beautiful scenery. Whether you're looking for a leisurely stroll or a fun-filled day with the family, this park offers something for everyone. For those seeking a thrilling adventure, Ocean Park BSD is within close proximity to the hotel. This exciting amusement park boasts a range of exhilarating rides and attractions, perfect for adrenaline junkies of all ages. From thrilling roller coasters to water slides and interactive exhibits, Ocean Park BSD promises a day filled with excitement and laughter. Golf enthusiasts will be delighted to discover the nearby Damai Indah Golf & Country Club - BSD. This prestigious golf club offers two stunning courses, designed to challenge and inspire players of all skill levels. Immerse yourself in the lush green fairways and enjoy a relaxing round of golf amidst the tranquil surroundings. In addition to these landmarks, ibis Gading Serpong Hotel is conveniently located near a range of healthcare facilities, including RS THT Proklamasi, Klinik Amira, and Moms & Child Clinic. Whether you're in need of medical attention or simply seeking peace of mind, these clinics provide reliable healthcare services. With its prime location, ibis Gading Serpong Hotel offers easy access to Tangerang's vibrant attractions, including Taman Kota 2, Lapangan Sepak Bola, Puskesmas Kelurahan Kelapa Dua, and Taman Sektor 1.6 No1. Immerse yourself in the local culture, explore the nearby parks, or indulge in a shopping spree at the nearby malls. Whatever your interests may be, ibis Gading Serpong Hotel's surroundings are sure to captivate and entertain.

Convenient Public Transport Stations near ibis Gading Serpong Hotel

Located in the vibrant city of Tangerang, Indonesia, ibis Gading Serpong Hotel offers easy access to several public transport stations. One of the nearest stations is Rawa Buntu, which is just a short walk away from the hotel. This station serves as a hub for various modes of transportation, including buses and taxis, making it convenient for guests to explore the city and its surrounding areas. Travelers staying at ibis Gading Serpong Hotel can easily hop on a bus from Rawa Buntu station to reach popular destinations such as BSD City, Alam Sutera, and Jakarta's city center. The station is also well-connected to other major transport hubs, allowing guests to conveniently access the airport or other parts of the city. With its strategic location near Rawa Buntu station, ibis Gading Serpong Hotel provides guests with a hassle-free travel experience and the opportunity to explore the vibrant city of Tangerang.

A Culinary Adventure on Your Doorstep

When it comes to dining options, ibis Gading Serpong Hotel is surrounded by a plethora of restaurants that will satisfy every craving. Just a short stroll away, you will find Gubug Berkah Resto, a charming establishment known for its authentic Indonesian cuisine and warm hospitality. Craving for some delicious duck dishes? Look no further than Bebek Kaleyo BSD, where you can indulge in their signature crispy duck served with flavorful sambal. For burger enthusiasts, Blenger Burger is a must-visit, offering a variety of mouthwatering burger creations that will leave you wanting more. Pagi Sore BSD is the perfect spot for those who enjoy a hearty Indonesian breakfast or a comforting plate of fried rice. If you're in the mood for Japanese cuisine, Shabu Hachi Gading Serpong is the place to go, where you can savor the freshest ingredients in a traditional hot pot experience. With so many options to choose from, including Soto Betawi H. Mamat, Waroeng Spesial Sambal, Gubug Makan Mang Engking BSD, Lembur Kuring Sunburst BSD, and Warung Tuman BSD, you'll never run out of culinary adventures during your stay at ibis Gading Serpong Hotel.

Shop 'til you drop at nearby shopping landmarks

Located in the vibrant city of Tangerang, ibis Gading Serpong Hotel is surrounded by a plethora of shopping landmarks that cater to every shopaholic's desires. Just a short distance away, you'll find Winara Boutique, where you can browse through a wide selection of trendy clothing and accessories. For a more extensive shopping experience, head to Teraskota BSD, a modern shopping mall that houses a variety of international fashion brands and local boutiques. If you're looking for great deals and affordable finds, ITC BSD is the place to go, offering a vast array of products at bargain prices. The Breeze BSD CITY is another shopping destination worth exploring, with its open-air concept and charming cafes, perfect for leisurely strolls and retail therapy. For those seeking a one-stop shopping destination, Summarecon Mal Serpong is a must-visit, featuring a mix of high-end fashion stores, entertainment options, and delectable dining establishments. Lastly, Teras Kota Mall BSD City offers a diverse range of shops, from popular clothing brands to electronics and home goods. With these shopping landmarks just a stone's throw away from ibis Gading Serpong Hotel, you'll have endless opportunities to indulge in retail therapy during your stay.

Affordable Luxury at ibis Gading Serpong Hotel

Indulge in a comfortable and affordable stay at ibis Gading Serpong Hotel, where the average price of a room is just $36. Compared to the average price of a hotel room in Tangerang, which stands at $34, ibis Gading Serpong Hotel offers exceptional value for money. With its competitive pricing, this hotel allows you to experience the best of Tangerang without breaking the bank. At ibis Gading Serpong Hotel, you can enjoy a range of amenities and services that will make your stay truly memorable. From spacious and well-appointed rooms to a fitness center, a swimming pool, and a restaurant serving delicious local and international cuisine, this hotel has everything you need for a comfortable and enjoyable stay. Whether you're traveling for business or leisure, ibis Gading Serpong Hotel offers a convenient and affordable option in the heart of Tangerang.

Great Location and Excellent Service

ibis Gading Serpong Hotel has received rave reviews from its guests for its fantastic location and excellent service. Situated in Tangerang, Indonesia, the hotel offers easy access to various attractions and amenities, making it an ideal choice for both business and leisure travelers. Guests have praised the hotel's prime location, which allows them to explore the vibrant city with ease. The hotel is conveniently located near popular shopping centers, restaurants, and entertainment venues, ensuring that guests have plenty of options for dining and entertainment. Additionally, the hotel's proximity to major transportation hubs makes it a convenient choice for those traveling to and from the airport. The hotel's rooms have also received high praise from guests. They have described the rooms as nice, clean, and spacious, providing a comfortable and relaxing atmosphere. The well-appointed rooms are equipped with modern amenities and offer a peaceful retreat after a long day of exploring the city. Aside from its location and rooms, the hotel's service has been commended by guests. The friendly and accommodating staff go above and beyond to ensure that guests have a pleasant stay. From the moment guests check-in to the time they check-out, the staff's professionalism and attentiveness create a warm and welcoming atmosphere. Furthermore, guests have raved about the delicious breakfast served at the hotel. The food is not only tasty but also offers a wide variety of options to cater to different tastes and preferences. Whether guests prefer a hearty meal or a light breakfast, they can expect a satisfying start to their day. Overall, ibis Gading Serpong Hotel has garnered positive reviews for its great location, comfortable rooms, excellent service, and delicious breakfast. With its convenient location and exceptional amenities, it is no wonder that guests have had memorable stays at this hotel.

A Perfect Blend of Value, Location, and Staff Performance

ibis Gading Serpong Hotel in Tangerang, Indonesia, has garnered positive customer ratings across various aspects of its offerings. With an impressive overall rating of 8.3, this hotel excels in providing great value for money, making it an excellent choice for budget-conscious travelers. One of the standout features of ibis Gading Serpong Hotel is its prime location, earning it a remarkable rating of 8.7. Situated in the heart of Tangerang, guests have easy access to a plethora of attractions, shopping malls, and dining options. Whether you're exploring the vibrant city or attending a business meeting, this hotel's strategic location ensures convenience and saves you valuable travel time. Another aspect that shines through in the customer reviews is the exceptional staff performance, with a rating of 8.4. The dedicated and friendly team at ibis Gading Serpong Hotel goes above and beyond to ensure that guests have a memorable stay. From the warm welcome at check-in to the prompt assistance throughout your stay, the staff's professionalism and attentiveness create a welcoming and comfortable atmosphere. Moreover, ibis Gading Serpong Hotel also scores well in terms of cleanliness, with a rating of 8.2. Guests appreciate the hotel's commitment to maintaining high standards of hygiene and cleanliness, ensuring a pleasant and enjoyable stay. The well-maintained rooms and public areas contribute to the overall positive experience that guests have at this hotel. In summary, ibis Gading Serpong Hotel is highly regarded by its guests for its exceptional value, prime location, attentive staff, and cleanliness. Whether you are visiting Tangerang for business or leisure, this hotel provides a comfortable and convenient base for your stay.

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Amenities and facilities

Excellent8.0

Facilities

Languages spoken
  • English
  • Indonesian
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Activity Kits
  • Computer station
  • Game room
  • Massage
  • Spa
  • Spa/sauna
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte in restaurant
  • Asian breakfast
  • Asian cuisine in restaurant
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast service
  • Buffet in restaurant
  • Coffee/tea in restaurant
  • Coffee shop
  • Fruits/snacks
  • Halal breakfast
  • Kitchen
  • Restaurant [halal]
  • Restaurant breakfast
  • Restaurant dinner
  • Restaurant lunch
  • Restaurants
  • Room service [24-hour]
  • Salad in restaurant
  • Shared kitchen
  • Snack bar
  • Soup in restaurant
  • Vegetarian restaurant
  • Western cuisine in restaurant
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Indoor venue for special events
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Meetings
  • Meeting stationery
  • Projector/LED display
  • Safety deposit boxes
  • Seminars
  • Shared lounge/TV area
  • Smoking area
  • Wi-Fi for special events
  • Xerox/fax in business center
For the kids
  • Family/child friendly
  • Family room
  • Kids facilities
  • Playground
Land sports
  • Golf course (within 3 km)
Access
  • CCTV in common areas
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Hotel chain
  • Non-smoking rooms
  • Pets allowed unavailable
  • Room decorations
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Shuttle service
  • Taxi service
  • Valet parking
Available in all rooms
  • Accessible by elevator
  • Air conditioning
  • Baby cot (upon request)
  • Blackout curtains
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Complimentary tea
  • Desk
  • Electric kettle
  • Fire extinguisher
  • Free bottled water
  • Free instant coffee
  • Hair dryer
  • Hand sanitizer
  • Individual air conditioning
  • In-room safe box
  • Interconnecting room(s) available
  • Internet access – wireless
  • Ironing facilities
  • Linens
  • Non-smoking
  • Private bathroom
  • Refrigerator
  • Roll-in shower
  • Safety/security feature
  • Satellite/cable channels
  • Seating area
  • Shower
  • Sleep comfort items
  • Slippers
  • Smoke detector
  • Smoking allowed
  • Sofa
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Video game console
  • Wake-up service
  • Walk-in shower
  • Wi-Fi [charges apply]
  • Wi-Fi [free]
  • Window

Food and dining

Breakfast options
  • American
  • Asian
  • Continental
  • Halal
  • Buffet
Restaurants on site
TASTE Restaurant
  • Cuisine: American
  • Menu: Buffet, A-la-carte

Location

Block M 5 No 19 Jalan Boulevard Gading Serpong Tangerang, Serpong, Tangerang, Indonesia, 15810

Excellent8.9

Location

Airports
  • Soekarno-Hatta International Airport (CGK)
    13.7 km
  • Halim Perdanakusuma International Airport (HLP)
    28.8 km
Public transportation
  • Tantou Ticket Station
    4.6 km
  • Alam Minang Wisata Station
    7.5 km
Hospital or clinic
  • Moms & Child Clinic
    530 m
Shopping
  • AEON Mall BSD City
    6.6 km
Convenience store
  • On-site
Cash withdrawal
  • ATM
    500 m

What's nearby

Popular landmarks
  • Summarecon Mal Serpong
    830 m
  • Scientia Square Park (SQP)
    1.6 km
  • Supermal Karawaci
    3.2 km
  • Indonesia Convention Exhibition (ICE)
    5.9 km
  • TangCity Mall
    6.1 km
  • Teras Kota Mall BSD City
    6.4 km
  • AEON Mall BSD City
    6.6 km
  • Museum Benteng Heritage
    7.8 km
  • Al-AZhom Mosque
    8.8 km
Nearby landmarks
  • Moms & Child Clinic
    530 m
  • Summarecon Mal Serpong
    830 m
  • Bethsaida Hospitals
    850 m
  • Gading Raya Padang Golf Course
    1.1 km
  • Ruko Viena
    1.2 km
  • Puskesmas Kelurahan Kelapa Dua
    1.4 km
  • Klinik Dr Gunawan
    1.4 km
  • pahoa park
    1.5 km
  • Klinik Siti Fatima
    1.5 km
  • Scientia Square Park (SQP)
    1.6 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-0 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property. Subject to availability.
Children 1-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
  • Reception open until00:00
Getting around
  • Distance from city center11.2 km
  • Travel time to airport (minutes)40
  • Airport transfer fee308000 IDR
Extras
  • Breakfast charge (unless included in room price)84700 IDR
The property
  • Year property opened2014
  • Number of floors15
  • Number of rooms 208
  • Most recent renovation2014
  • Number of restaurants1
  • Number of bars/lounges1
  • License Id / Local Tax ID/ Entity Name9120105200318

Property announcements

The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related to hotel operations and preventative measures.

Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

Reviews of ibis Gading Serpong Hotel from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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8.3

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 8.0
  • 8.4
  • 10
  • 9.6
  • 10
  • 10
  • 10
  • 10
  • 10
  • 10

Most recent

From 3,061 reviews

  • Location score 8.9 out of 10 and is a high score in Tangerang
    Location8.9
  • Service score 8.6 out of 10 and is a high score in Tangerang
    Service8.6
  • Value for money score 8.5 out of 10 and is a high score in Tangerang
    Value for money8.5
  • Cleanliness score 8.4 out of 10 and is a high score in Tangerang
    Cleanliness8.4
  • Facilities score 8 out of 10 and is a high score in Tangerang
    Facilities8.0
  • Room comfort and quality score 7.1 out of 10
    Room comfort and quality7.1
High score for Tangerang

Rating

9+ Exceptional (334)
8-9 Excellent (131)
7-8 Very Good (270)
6-7 Good (79)
<6 Below Expectation (140)

Review summary

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This hotel boasts a superb location near Summarecon Mall and numerous restaurants. The staff receives consistent praise for their exceptional and friendly service. Guests appreciate the clean and spacious rooms, which provide a comfortable stay. Many reviewers find the hotel to be good value for money, with their expectations being exceeded. Several guests also note the delicious breakfast and quality food as highlights of their stay.

Limited parking space is the only drawback mentioned by a few guests in their reviews.

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Show reviews that mention 

Service

Mentioned in 48 reviews
sentiment-positive-indicator
68% Positive
sentiment-negative-indicator
31% Unfavourable

Cleanliness

Mentioned in 44 reviews
sentiment-positive-indicator
47% Positive
sentiment-negative-indicator
52% Unfavourable

Location

Mentioned in 40 reviews
sentiment-positive-indicator
95% Positive
sentiment-negative-indicator
5% Unfavourable

Room comfort

Mentioned in 31 reviews
sentiment-positive-indicator
51% Positive
sentiment-negative-indicator
48% Unfavourable

Parking

Mentioned in 19 reviews
sentiment-negative-indicator
100% Unfavourable

Bathroom

Mentioned in 18 reviews
sentiment-positive-indicator
5% Positive
sentiment-negative-indicator
94% Unfavourable

Breakfast

Mentioned in 15 reviews
sentiment-positive-indicator
53% Positive
sentiment-negative-indicator
46% Unfavourable

In room amenities

Mentioned in 14 reviews
sentiment-positive-indicator
28% Positive
sentiment-negative-indicator
71% Unfavourable

Value for money

Mentioned in 13 reviews
sentiment-positive-indicator
100% Positive
Showing 954 verified guest comments
Changed to review page 1
  1. 8.4
    Excellent
    ElShinta from Indonesia
    Couple
    Standard 2 Single beds
    Stayed 3 nights in March 2026

    “Excellent”

    I got a beautiful room view during my 4D3N staycation in room 1705. The staff was responsive. The water heater worked well for 24 hours. The breakfast was decent although less varied during my stay.

    Reviewed March 24, 2026
    Auto-translated through generative A.I.

    Yth. Ibu Elshinta, Terima kasih telah meluangkan waktu untuk berbagi pengalaman menginap Anda selama 4 hari 3 malam di ibis Gading Serpong. Kami senang mengetahui bahwa Anda menikmati pemandangan dari kamar 1705, pelayanan tim yang responsif, serta fasilitas water heater yang berfungsi dengan baik selama masa menginap Anda. Ulasan positif seperti ini menjadi motivasi bagi kami untuk terus memberikan pelayanan terbaik. Kami juga menghargai masukan Anda mengenai variasi menu sarapan. Saran tersebut akan kami sampaikan kepada tim terkait sebagai bahan evaluasi untuk meningkatkan kualitas dan variasi pilihan menu di masa mendatang. Kami berharap dapat kembali menyambut Ibu Elshinta pada kunjungan berikutnya dan memberikan pengalaman menginap yang lebih berkesan. Hormat kami, Ananto C Kusumo - General Manager

    Responded June 03, 2026
    ibis Gading Serpong Hotel
  2. 10.0
    Exceptional
    Prastika from Indonesia
    Business traveler
    Standard Double Bed
    Stayed 1 night in April 2026

    “Exceptional”

    I am very impressed with the service of Ibis Hotel Gading Serpong. Satisfied and very grateful. Thank you very much.

    Reviewed April 27, 2026
    Auto-translated through generative A.I.

    Dear Mr/Mrs Prastika, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ananto C Kusumo - General Manager

    Responded June 03, 2026
    ibis Gading Serpong Hotel
  3. 10.0
    Exceptional
    Prastika from Indonesia
    Couple
    Standard Double Bed
    Stayed 1 night in April 2026

    “Exceptional”

    I am very impressed with the service of Ibis Hotel Gading Serpong. Satisfied and very grateful. Thank you.

    Reviewed April 27, 2026
    Auto-translated through generative A.I.
  4. 10.0
    Exceptional
    conchita from Indonesia
    Couple
    Standard Double Bed
    Stayed 1 night in February 2026

    “Exceptional”

    The place is comfortable, clean, with good and friendly service. The location is very strategic.. highly recommending this hotel. The towels are also fragrant. The facilities are okay.

    Reviewed February 08, 2026
    Auto-translated through generative A.I.

    Ibu Conchita yang terhormat, Terima kasih atas ulasan yang sangat positif dan rekomendasinya. Kami sangat senang mengetahui bahwa Ibu merasa nyaman dengan kebersihan hotel, pelayanan yang baik dan ramah, lokasi yang sangat strategis, serta fasilitas yang dirasakan memadai. Kami juga mengapresiasi perhatian Ibu terhadap detail kebersihan, termasuk handuk yang wangi hal ini tentu menjadi motivasi bagi tim kami. Terima kasih atas kepercayaannya. Kami menantikan kesempatan untuk menyambut Ibu kembali di ibis Gading Serpong. Dengan hormat, Ananto C Kusumo - General Manager

    Responded March 01, 2026
    ibis Gading Serpong Hotel
  5. 8.4
    Excellent
    Zaidah from Malaysia
    Solo traveler
    Standard Double Bed
    Stayed 1 night in April 2026

    “Great hotel”

    Comfortable bed and pillows, within walking distance to Sumarecon Mall, clean, decent breakfast spread, good space of room, 3-pin plug available in the room, safe box, kettle, tv.

    Reviewed April 23, 2026
Changed to review page 1

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