Ibis Hong Kong Central & Sheung Wan Hotel
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Fitness center
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Fitness center
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8.1 Excellent location
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8.1Location
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Excellent
From 10563 reviewsSee what guests said
8.1
93% would recommend to a friend
  • 460 meters to public transportation

  • Free Wi-Fi in all rooms

  • Currency exchange

  • Air conditioning

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Room choices
Family Room
...
  • Sea view
  • 34 m²/366 ft²
  • 2 single beds and 1 double ...
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Standard Twin Harbour View
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  • Harbor view
  • 17 m²/183 ft²
  • 2 single beds
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Standard Double Harbour View
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  • Harbor view
  • 17 m²/183 ft²
  • 1 double bed
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Standard Double - City View
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  • City view
  • 17 m²/183 ft²
  • 1 queen bed
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Standard Twin City View
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  • City view
  • 17 m²/183 ft²
  • 2 single beds
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Double Harbour View
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    Twin City View
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      Twin Harbour View
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        Double City View
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          More about Ibis Hong Kong Central & Sheung Wan Hotel

          An overview

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          Nearest essentials

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          What to eat nearby

          Chinese cuisine
          Cooked Food Centre
          50 mChinese
          Chiu Hing
          210 mChinese
          More Restaurant (Nan Dao Commercial Building)
          240 mChinese
          Asian cuisine
          Lin Heung Kui
          40 mAsian, Chinese
          New Five Dragon Congee & Noodle Restaurant
          60 mAsian, Chinese
          Namaste Kitchen
          110 mAsian, Indian, Nepali
          Japanese cuisine
          Matsuya Japanese Restaurant
          140 mJapanese
          Sushi Ginza Onodera
          200 mJapanese, Sushi
          Mori You Japanese Restaurant
          400 mJapanese

          What they offer

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          Guest policies

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          Some helpful facts

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          Verified guest reviews

          Agoda Reviews (10563)Booking.com Reviews (5616)
          8.1
          Excellent
          Filter by guest type:
          Cleanliness8.6
          Facilities7.6
          Location8.1
          Room comfort and quality8.3
          Service8.4
          Value for money8.2
          Provided by verified guests of Agoda
          Filter guest comments by:
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          English
          繁體中文 (台灣)
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          Room type
          Standard Double - City View
          Standard Twin City View
          Standard Double Harbour View
          Standard Twin Harbour View
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          Showing 9220 verified guest comments
          12345
          9.6
          Sunil from Singapore
          Couple
          Standard Double - City View
          Stayed 4 nights in August 2017
          Great location, clean
          Nice clean hotel. Very good location
          Reviewed February 17, 2018
          Did you find this review helpful?|
          7.6
          Dominic from United Kingdom
          Couple
          Standard Double - City View
          Stayed 4 nights in February 2018
          Returning customer
          Always decent, even got an upgrade this time!!
          Reviewed February 17, 2018
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          6.4
          Gerard from United Kingdom
          Business traveler
          Standard Double - City View
          Stayed 4 nights in February 2018
          No hot water
          Hot water system broke down on the first day I was there. Staff didnt offer an apology. This is supposed to be a global hotel chain not a hostel!! Then aircon’s hot air function didnt work so my room was constantly at 19 degrees, while it was 12 outside. Not impressed.
          Reviewed February 10, 2018
          1 traveler found this review helpful. Did you?|
          7.6
          Catherine from Australia
          Solo traveler
          Standard Double - City View
          Stayed 3 nights in January 2018
          Convenient, practical, no-frills Accommodation
          I recently stayed in Hong Kong Ibis Sheung Wan for a three-day visit and was pleasantly surprised at how comfortable it was. The hotel is conveniently located and the HK Airport Express shuttle bus is very handy for large, heavy bags (though busy going in the opposite direction seemed to have long queues). The hotel is relatively newly built and the room was clean, basic and budget and as good as many Hong Kong Hotel rooms I’ve stayed in which cost much more. The space was comfortable enough and had everything I needed for my short stay. I believe there is also a fitness room in the hotel. The hotel staff are friendly and efficient. One slightly maddening thing is the lift system, which stops on the 5th (Reception Floor) and which can mean long queues to get down to street level. Unfortunately, during my stay Hong Kong was experiencing some unusually cold weather and the hotel heating system was quite inadequate to heat the room, so I had to wear many layers to bed to keep warm!
          Reviewed February 06, 2018
          1 traveler found this review helpful. Did you?|
          2.4
          Matthew from Australia
          Group
          Standard Double - City View
          Stayed 2 nights in January 2018
          Very poorly designed budget hotel
          Spent at least 30 mins waiting and travelling the lifts every morning and night! All I wanted was a simple lift to take me to the ground floor, some of them do but 90% of the time they would be to full or too crowded to get into. So I would have to get the other lifts to the fifth floor lobby where another 10 people were waiting for connecting lifts to get the hell out of this hotel. Worst lift design I have ever seen in any hotel. Sooo frustrating I was angry the whole time in Hong Kong because of these lifts!!!! I will never stay again!
          Reviewed February 05, 2018
          Dear Matthew, Thank you for taking the time to share your recent experience of your stay with us. Our elevator system was designed for higher efficiency and performance. Elevator on each trip makes maximum 3 intermediate stops in order to reduce passenger waiting and traveling time. We try our best to minimize the passenger waiting time however the elevators may be loaded to full capacity during peak hours and we are sorry for the inconvenience caused to you. We do hope that we have another opportunity to welcome you back again on your next visit to Hong Kong. Kind Regards, Simone Hansen General Manager
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          Ibis Hong Kong Central & Sheung Wan Hotel
          1 traveler found this review helpful. Did you?|
          4.8
          Rodrigo from United Kingdom
          Business traveler
          Standard Double Harbour View
          Stayed 3 nights in January 2018
          Be wary with your credit cards
          Ive used my credit card but theyve blocked an amount in my credit card hence i cant used it. Theyve consistently denied it, but it is in my bank statement that there is A PENDING TRANSACTION charged by Ibis. Stayed 3 nights (in which i was charged for it) and theyve blocked another 2 nights in my card. After 10 emails, they forwarded me to the dept wholl investigate finally. Then still claimed that they didnt blocked any amount. After that the pending transaction disappeared. Its just really inconvenient and also you cant trust companies who do shady things like this. Another, ordered carbonara thru room service and paid 20 pounds for a small portion and bland carbonara and needed to collect it in the lobby. Apart from that, location is ok, and facilities are ok too. But not coming back, and not using accor hotels either. Might as well disseminate this information in my travel website.
          Reviewed February 03, 2018
          Dear Rodrigo, Thank you for sharing your comments about your recent stay with us. We regret to hear about your experience with the credit card transaction issue. Since we have direct interface with Agoda booking system, the payment is charged through Agoda directly. We would like to assure you that the charge you reference was not applied by ourselves and we respectfully suggest you reach out to Agoda for clarification. As an economy hotel, ibis does not provide room service, however our “GrabnGo” menu can help to save the waiting time by ordering what you want from the menu and being able to pick it up from the 5th floor and take it back to your room. We appreciate your kind words and we do hope that you give us another opportunity to use the hotel again in the future. Kind Regards, Simone Hansen General Manager
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          Ibis Hong Kong Central & Sheung Wan Hotel
          1 traveler found this review helpful. Did you?|
          7.2
          peter from United Kingdom
          Couple
          Standard Double - City View
          Stayed 7 nights in January 2018
          Not centrally situated.
          Clean and tidy hotel. Acceptable room on 31 flooit is out of the centr but well within walking distance of all ferries. Bus and trams go past main entrance.
          Reviewed January 25, 2018
          1 traveler found this review helpful. Did you?|
          8.4
          Luvette from Philippines
          Couple
          Standard Double - City View
          Stayed 2 nights in January 2018
          Clean and basic
          Our over all stay is ok. The room is clean and located at higher floor (as requested). The hotel is walking distance from bus and tram stations. The room has the basics; shampoo/body wash, soap, tooth brush and tooth paste, water kettle, coffee, tea and water. There's a covenience store in the same building.
          Reviewed January 17, 2018
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          8.8
          Piggy from Taiwan
          Group
          Standard Double Harbour View
          Stayed 2 nights in January 2018
          Nice
          Perfect
          Reviewed January 16, 2018
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          7.6
          Jie from Singapore
          Group
          Standard Double - City View
          Stayed 5 nights in December 2017
          Good
          The location is good and short distance travel to Peak/Central Pier/Macau ferry terminal/2 tram stations away to Sheung Wan MTR, small room but clean and comfortable.
          Reviewed January 02, 2018
          Did you find this review helpful?|
          12345
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