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Ibis Hotel Singapore Novena (SG Clean Certified)

"Free printing in the lobby was very helpful though!"

Mark - July 8, 2019
Family Room - Guestroom Ibis Hotel Singapore Novena (SG Clean Certified)
Lobby Ibis Hotel Singapore Novena (SG Clean Certified)
Lobby Ibis Hotel Singapore Novena (SG Clean Certified)
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Ibis Hotel Singapore Novena (SG Clean Certified)

6 Irrawaddy Road, Novena, Singapore, Singapore, 329543 - See map
Free Wi-Fi
Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Check-in/out [express]
Hassle-free check in
See map
Popular landmarks
New Econ 160 m
ZhongShan Park 170 m
Sun Yat Sen Nanyang Memorial Hall 230 m
Ching Dental Surgery 260 m
Sasanaransi Buddhist Temple 270 m
Zhongshan Mall 270 m
HomeTeamNS @ Balestier 350 m
Family Health Clinic 370 m
Springleaf Nature Park 380 m
National Neuroscience Institute 450 m
Nearby landmarks
Orchard Road 2.85 km
Singapore Botanic Gardens 3.57 km
National Orchid Garden 3.77 km
Singapore Flyer 4.54 km
Sands Skypark Observation Deck 4.89 km
Chinatown 4.97 km
Gardens By The Bay East 5.01 km
Cloud Forest 5.22 km
Night Safari 10.45 km
Singapore Zoo 10.48 km
7.3

Very good

Location rating score

820 meters from city center
ParkingFREE
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
  • 720 meters to public transportation

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Air conditioning

  • Daily housekeeping

Value for money7.4
Distance to city center4.0 km
Location rating7.3
Nearest airportSeletar Airport (XSP)
Distance to airport10.3 km

Rooms available at Ibis Hotel Singapore Novena (SG Clean Certified)

Very good
Room comfort & quality
7.6
Standard Queen Room
...
  • Room size: 18 m²/194 ft²
  • City view
  • 1 queen bed
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Standard Room 3 Single Beds
...
  • Room size: 18 m²/194 ft²
  • City view
  • 3 single beds
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Standard Queen Room - Extra Benefits Included
...
  • Room size: 18 m²/194 ft²
  • City view
  • 1 queen bed
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Standard Twin Room
...
  • Room size: 18 m²/194 ft²
  • City view
  • 2 single beds
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Standard Twin Room - Extra Benefits Included
...
  • Room size: 18 m²/194 ft²
  • City view
  • 2 single beds
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Family Room
...
  • Room size: 18 m²/194 ft²
  • City view
  • 1 single bed and 1 queen be...
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Standard Room
...
  • Room size: 18 m²/194 ft²
  • Shower
  • 1 queen bed or 2 single bed...
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Room Superior
...
  • Shower
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Standard Single
...
  • Shower
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Room Assigned on Arrival
...
  • Shower
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Frequently asked questions

What time is check-in and check-out at Ibis Hotel Singapore Novena (SG Clean Certified)?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Ibis Hotel Singapore Novena (SG Clean Certified)?

A stay at Ibis Hotel Singapore Novena (SG Clean Certified) also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Ibis Hotel Singapore Novena (SG Clean Certified) has a car park right on site for maximum convenience. Parking is free for guests. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Singapore with private transportation, the hotel can arrange taxi service.

What is the smoking policy at Ibis Hotel Singapore Novena (SG Clean Certified)?

Ibis Hotel Singapore Novena (SG Clean Certified) does not permit smoking in any of its rooms, but allows smoking in designated areas.

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Explore the neighborhood

What people love about Ibis Hotel Singapore Novena (SG Clean Certified)

  • 7.6
    Very good
    Staff 

    "Staff is helpful and overall is quite clean."

    wong

    |

    September 15, 2019

  • 7.6
    Very good

    "Would love to stay here again next time"

    Lim

    |

    January 18, 2020

  • 10.0
    Exceptional
    Cleanliness

    "Good servie and excellent cleanliness"

    Rudy

    |

    November 6, 2019

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Overall rating:
7.4
Very good
3,010 reviews
Cleanliness
8.0
Facilities
6.9
Location
7.3
Read all reviews >
What travelers say they love:
There are lots of group travelers staying here.
CHU from Singapore
Family with older children
More about Ibis Hotel Singapore Novena (SG Clean Certified)

More about Ibis Hotel Singapore Novena (SG Clean Certified)

Ibis Singapore Novena is located on the intersection of Irrawaddy and Balestier Road and 8mins walk to Novena MRT Station. Ideal for business, medical and leisure travelers, hotel offers complimentary handy phone with unlimited mobile internet, local & international calls for selected countries, WIFI, international power sockets, parking. Oopen Pasta and Grill serves international buffet breakfast and chef’s delectable selection, hotel is a stone’s throw from heritage sites & authentic local food trails.

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Most talked about facilities

Housekeeping
241 mentions
Breakfast
78 mentions
Internet
64 mentions
Food & Dining
42 mentions

What they offer

10.0
Exceptional
Staff 

"Excellent cleanliness and good staff service"

Rudy

|

November 2, 2019

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

American
Asian
Continental
Vegetarian

Restaurants on site

Oopen Pasta and Grill Restaurant
Cuisine:American, Asian, Chinese
Menu:Buffet, A-la-carte

Nearby restaurants

Asian cuisine
Asian cuisine
Oopen Pasta & Grill Singapore
30 m Asian, Healthy, International
Whampoa Food Street Keng Fish Head Steamboat Eating House
90 m Asian, Chinese, Seafood
Mega Food Court
150 m Asian, Chinese
Chinese cuisine
Chinese cuisine
Spice Sutra Restaurant
360 m Chinese, Indian
Hong Kong Street Chun Tat Kee
450 m Chinese
881 XO Fish Head Beehoon
450 m Chinese, Seafood
Japanese cuisine
Japanese cuisine
BARI-UMA
1.0 km Japanese
Seiwaa
2.5 km Japanese
HaHa Sushi Japanese Restaurant
2.7 km Japanese, Sushi

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of Ibis Hotel Singapore Novena (SG Clean Certified) from real guests

Overall rating
7.4
Very good
From 3010 reviews
8.0Cleanliness
7.7Service
7.6Room comfort and quality
Agoda Reviews (2343)Booking.com Reviews (667)
Rating via Agoda7.4
/
10
Cleanliness8.0
Facilities6.9
Location7.3
Room comfort and quality7.6
Service7.6
Value for money7.4
High score for Singapore
Rating
9+ Exceptional (142)
8-9 Excellent (263)
7-8 Very Good (617)
6-7 Good (326)
<6 Below Expectation (320)
Time of the year
Mar - May (377)
Jun - Aug (447)
Sep - Nov (450)
Dec - Feb (394)
All guests (2343)
All room types
All languages

Show reviews that mention 

Showing 1668 verified guest comments
12345
8.8
Excellent
Louis from Malaysia
Couple
Standard Queen Room
Stayed 1 night in January 2018

We want to send the compliment to Claire Hwang”

We want to send the compliment to hotel staff name Claire Hwang, she is very helpful and friendly, during the stay, my toe got cuts by the bathroom glass door, and she brought the disinfectant alcohol and plaster very quick to us, the plaster maybe not enough, then she brought another water resistance plaster at after and attached with a get well card, we felt so warm and so comfort, thank you very much! This is my 2nd time stay in Ibis Hotel Novena, my 1st time overall review score to Ibis hotel Novena was average, but this time my overall review score to Ibis Hotel Novena is Good and Excellent, I have to say they deserve it. Also, I noticed that the hotel general manager Jessica Uekermann, she read and reply to my review, she really concern and replied with the useful advice, thank you very much! Among all the hotels that we ever stay, Ibis Hotel Novena are the first hotel that do reply to the review, take concern and understand to their guest. Good job and well done, see you soon.

Reviewed February 07, 2018

Dear Louis, Thank you very much for taking time to review and give your good comments to us! We have sent your warm message to Claire! We certainly and definitely look forward to welcoming you again into our hotel! We are so happy that your enjoyed your stay with us this time round! Warmest Regards, Jessica Uekermann General Manager

Responded March 02, 2018
Ibis Hotel Singapore Novena (SG Clean Certified)
10.0
Exceptional
Abdul from Indonesia
Solo traveler
Standard Twin Room
Stayed 1 night in August 2011

nice and great hotel”

nearby mrt station

since i visit singapore quite frequently and regularly, ibis hotels are always on my priority list recommended place to stay. staying at ibis novena, which is brand new, their service is excellent and the staffs are well trained. rooms are not too big but very comfortable, just like home. bed is very clean and comfortable. location is good and easy to reach. novena mrt located nearby. bus stop is just a walk away and taxis are very easy to get. thank you ibis novena, see you again soon!

Reviewed September 06, 2011
8.0
Excellent
Jeffrey from Indonesia
Couple
Standard Queen Room
Stayed 4 nights in October 2012

Neat hotel with pleasant services”

neat, good service, quick response

Its our first trip as a couple to Singapore. walking from the nearest MRT station at Novena Square to the hotel was a bit of torture, especialy when you carry big luggages. it took about 15 minutes from Novena Square to the hotel. it wasnt the 15 minute walk or the distance that made us sweat, but to get to the hotel, we need to go up and down hill. That was an effort. And the worst part, it took us until the last day of our trip to find out that you can wait for the hotel shuttle bus at Novena Square to pick us up. sigh..... The room was clean and neat. rather small, but its OK for 2-3 persons. there are no slippers, no mineral water. so if you intend to stay at this hotel, I would suggest to buy drinks at the Novena Square before you check in. The fridge was cute, a pretty darn small fridge, enough just for 2 cans of coke. You can book shuttle bus seats from the hotel to the nearest MRT station. it is schedule to depart the hotel every 30 minutes, but in fact, from our 4 times using the bus, 3 times the bus came late. the last one even came late for more than 30 minutes. But the bus driver (a woman) was warm and welcoming. you can ask her for directions too. Overall, it was a pleasant experience at Ibis. personally, I recommend this hotel. its not that expensive, its not that grand too, but it is a nice and comfy 3 star hotel with a warm service. Its as good as you paid for, even better than some over-priced hotel in Singapore. we stayed for 5 days at Ibis Novena.

Reviewed October 24, 2012
9.7
Exceptional
Michael from Australia
Couple
Standard Queen Room
Stayed 3 nights in November 2013

Excellent hotel”

great value,modern, well kept, informal

We stay twice a year at the Ibis in Novena since it opened. having stayed at many of the singapore hotels we find this extremely relaxing, efficient and a great choice on the buffet breakfast. The rooms are small but very modern and the standard of cleanliness is excellent. As a couple we find the location a short walk from Novena mrt really convenient to access the city cheaply and quickly.note there is a shuttle bus hourly to take you to the station if you don't want to walk the five minutes uphill to Novena. Free wi fi. Is great and tea and coffee making availabe in the rooms but no mini bar or large fridge only a small fridge to keep a couple of drinks cool. Ideally suited for travellers after a comfortable stay without any fuss.quiet rooms and comfortable bed

Reviewed November 16, 2013
9.0
Exceptional
Thi from Vietnam
Family with teens
Standard Room 3 Single Beds
Stayed 3 nights in July 2015

Excellent - Until taxi to airport”

Good location, friendly staff, good food

It was a great experience staying in Ibis Novena hotel. It is just some minute walking to Novena MRT station and we (my mother, myself and a group of children and nephew from 7-11 years old) found it so convenient. The staff are friendly and helpful. As I will have to come back to Singapore for many times in near future, I had decided to stay at this hotel for all coming visits. However, I felt something untransperent with the taxi cost to Changi airport. That morning, I asked the front desk officer about the taxi and remember she told me it would be 20 something SGD or 30 something SGD for a big cab (we have 6 persons) from hotel to Changi airport. I had checked with her because I thought it would be more. She said "No, it's only 25 minutes from hear to airport". Then, the taxi driver said it was 55 SGD :( I was too rush and did not want to miss the flight so I đi not to double check with hotel.

Reviewed July 30, 2015
9.0
Exceptional
Pichit from Thailand
Couple
Standard Queen Room
Stayed 3 nights in August 2011

Small room but convineint and really comfortable”

Security of the hotel and the convieneint of location and breakfast spot

ibis novena is quite a new hotel but really convinient to get around. it is around 1 km away from novena mrt and few minutes walking from bus stops. whampoa hawker center is fairly close to the hotel by bus stop. the food courts (up stair and mrt station level) at novena square2 are quite good as well. you will need a key card in order to use the elevator and you can only use it to go to your floor, which is really safe. p.s. request for room on high floor, so you might get to see burmese golden pagoda and all.

Reviewed August 13, 2011
9.0
Exceptional
Lillian from Australia
Couple
Standard Queen Room
Stayed 4 nights in January 2013

Clean hotel but small rooms”

Very clean, close to orchard

hotel is about a 10 minute walk from novena mrt, the walk to the station is a bit hilly. make use of the free shuttle bus provided by the hotel, but ensure that you pre book with them the night before. the shuttle bus can drop you off at novena mrt or mount elizabeth hospital on orchard, it's not in the heart of orchard road but still quite close, it's just behind plaza singapura only about a 2 minute walk. location wise it's not in a touristy area, but it's very close to orchard. there is a service station opposite, a few food places nearby. there are also a few famous eateries near by like boon tong kee on balestier road. staff are very friendly. the room is small, but it was expected with the price. this hotel is good for just having clean place to stay at night, just the basics. it's not very soundproof, if people are in the hallway talking you will be able to hear them.

Reviewed February 16, 2013
10.0
Exceptional
Alfred from United States
Business traveler
Standard Queen Room
Stayed 6 nights in September 2014

NIce Hoel”

Location, Staff

Stayed 6 nights at the hotel while traveling on business to Singapore. The location is great either a quick walk to the Novena MRT station or the hotel provides a shuttle that leaves every hour. Hotel is also very close to many terrific restaurants. The rooms were a little bit on the smaller side. I was raveling solo so not to much of a big deal. For a couple will still be a little bit close and for a family wouldn't even try it unless you booked multiple rooms. staff was very friendly and assisted with any requests. all in all great hotel.

Reviewed September 29, 2014
9.3
Exceptional
Anjelan from Singapore
Couple
Standard Queen Room
Stayed 2 nights in June 2011

Beautiful Hotel and Awesome Service!”

Cosy and clean rooms

it was my wedding anniversary and ibis novena proved to me that a five-star hotel is not necessary for a celebration, even a three-star hotel like ibis novena can make your anniversary a romantic one. thank you ibis singapore!

Reviewed June 16, 2011
9.0
Exceptional
Bedabrata from India
Family with teens
Standard Queen Room
Stayed 2 nights in December 2011

value for money”

Close to MRT & eating joints

We wanted a hotel which is inexpensive but decent and well maintained and serviced. As a tourist we also wanted it to be closer to MRT so that frequent move in and out of hotel to tourist spots is easier. Hotel Ibis at Novena provided all these at a price which was very affordable. The rooms were clean and decently decorated and hence it was value for money.

Reviewed January 03, 2012
9.3
Exceptional
Michelle from Hong Kong
Business traveler
Standard Queen Room
Stayed 2 nights in January 2013

Lovely Hotel - Good Location”

Small but neat and clean. Beds are comfy

Though it takes a bit walk (around 10 mins) from the MRT Novena station to the hotel, the location is actually quite good if you are familiar with the bus routes in singapore. Also there is shuttle bus available to pick you up from Novena MRT / Orchard Road. Therefore what you need is to check out the shuttle schedule with the hotel before you arrive. The room is small, but it is comfy and neat. Staff are helpful. It only takes 10 minutes to finish the check in. I will definitely to stay in this hotel again

Reviewed February 08, 2013
10.0
Exceptional
Jayesh from United States
Family with young children
Standard Queen Room
Stayed 4 nights in November 2018

A pleasant and clean place”

The hotel is about 10 mins walk to Novena MRT with Zhongshan mall right opposite to it where you can get different food and there is a big Bazaar type shop inside it. From Novena MRT you can cover almost all places of interest in Singapore ...Hotel is clean, well maintained with a nice buffet breakfast. The front desk as well as cleaning staff are very polite and nice. overall a perfect place to stay for short term...

Reviewed November 07, 2018

Dear Jayesh, Thank you kindly for the great review. We sincerely appreciate it. Wishing you a pleasant day. Sincerely, David Lane General Manager

Responded November 27, 2018
Ibis Hotel Singapore Novena (SG Clean Certified)
8.7
Excellent
Yuvaree from Thailand
Group
Standard Queen Room
Stayed 2 nights in June 2011

New hotel with well facilities”

Cleanliness, New and Nice Staff

this is the new ibis hotel, so all hotel facilities are in very good condition. it's located near mrt station (novena) within 10 mins. walk. there's not so many traffic there and the place is very clean. moreover, they provide free wifi for hotel guests in hotel rooms. nearby you could find some local restuarants and food courts. anyway, the room size is kind of small, espacially the restroom. no refrigerator. but beyond everything, overall i'm ok with it.

Reviewed June 24, 2011
8.7
Excellent
Boon from Malaysia
Business traveler
Standard Twin Room
Stayed 1 night in August 2011

Nice hotel with very friendly reception staff”

Reasonable price and free wifi access

New Ibis chain which is 10 minutes walk from Novena Shopping Centre and MRT station gives it relatively good access to public transportation. Also easy to find food as there are plenty of restaurants in the hotel environ, but the restaurant in the hotel also serves quite good food. The service and reception staff are very friendly and helpful. Rooms are comfortable. Plus free wifi access makes this hotel a good deal for both business and tourist travellers!

Reviewed September 21, 2011
7.7
Very good
Andrew from Indonesia
Family with young children
Standard Twin Room
Stayed 1 night in November 2012

Nice hotel but too expensive”

Great location, clean room, friendly staff

This was my second time staying in this hotel. Finding this hotel for taxi drivers in Singapore can be a little bit difficult. This is a new Ibis hotel in Singapore. Always make sure that you mention Novena, not just Ibis hotel. Otherwise, you will be taken to another Ibis hotel. Overall, the price I paid for the room was really not worth it. It was a very small room, albeit very clean. It certainly was not suitable for family with children. The staff, though, are very friendly and honest. I left a brand-new toy in the hotel and they actually kept it for me.

Reviewed December 05, 2012
8.7
Excellent
Bedabrata from India
Family with teens
Standard Queen Room
Stayed 3 nights in December 2011

value for money”

close to mrt & eating joints

our need for a hotel which is inexpensive yet decent, well maintained, serviced having all basic amenities. as a tourist we also wanted to be close to mrt station for frequently going in and out to tourist spots.hotel ibis at novena provided us with all these at an affordable price. rooms were clean and decently decorated and made our stay very comfortable.

Reviewed January 03, 2012
7.3
Very good
Saptawati from Indonesia
Family with young children
Standard Queen Room
Stayed 3 nights in July 2011

Nice Hotel with a Nice Price”

Comfortable Bed

firstly i want to review about agoda. i had a trouble with my hotel arrangement as in my personal mistake for book the hotel one day longer that i plan to stay, i called the agoda to change my reservation's date and they told me that my money can not be return, but turns out i got an email from agoda saying that they will send back my money and that's just wonderful. ibis hotel novena is located in a very quite neighborhood. there are hospitals, apartment surrounding the area. the room is small. i stayed with my daughter and we always bump at each other everytime we moved around the room. the bed is very comfortable so that is a big plus for me since i was there to work and i need a nice rest at night. there are noises from people who talked in the hall which somewhat annoying. novena mrt is 10 minutes away from the hotel by walking. there are 2 malls near the mrt which are novena square and square 2.so we don't have any trouble to find restaurants. overall for the price is totally worth it to stay in ibis.

Reviewed July 18, 2011
9.7
Exceptional
Bundit from Thailand
Business traveler
Standard Queen Room
Stayed 6 nights in December 2011

Clean and comfortable bed”

Comfortable bed

Located 5 mins walking distance from Novena MRT. The Irrawady walk is safe and clean. Nice comfy bed, and hotel design looks relaxing. It is new and clean. I have been trying to stay there everytime I go back to Singapore but it is either booked up or sometimes the price got elevated too high.

Reviewed March 30, 2012
7.7
Very good
SERGE from Australia
Couple
Standard Queen Room
Stayed 3 nights in November 2011

Small and Clean room”

Staff is helpful

we stayed at ibis novena hotel for 3 days. upon check in, they need my debit/credit card, which i do not use, so i offered a cash as deposit, which i think is fair. you need to bring your luggages up to your room yourself. they don't offer this service. room is tiny, but clean, new and tidy. staff is very helpful. even their staff who works at the restautant is more than happy to help us out with location. there are a few ibis hotels in singapore and some taxi drivers do not know where this hotel is. one time, we told them it is on belestiar road, and he cruised along the road, and just dropped us off about 1.5km from the hotel. overall, we are happy with the hotel and wouldn't mind to stay there again. in most likelyhood, we will try different hotel next time.

Reviewed December 13, 2011
8.8
Excellent
Terri from Singapore
Couple
Standard Queen Room
Stayed 1 night in February 2018

My experience ”

Very clean room and front desk staff are very efficient and nice to approach. Customer service is great. I just want to give my compliments to Zhi Wei, the front desk staff. He gives the hotel a good name. He helped us flag down a taxi when we ask him for assistance to get a taxi. His action has touched me. I really appreciate his help and kind assistance. The hotel should always give a staff like Zhi Wei highly. His performance is excellent in customer service. Hotel location is good, easy to find except that that the walk to the nearest MRT Novena station is 10 minutes away for a brisk walk. At the shopping mall connected to the MRT Novena station, there is a big variety of restaurants and coffee places for the hungry stomach.

Reviewed March 04, 2018

Dear Terri, Thank you very much for your kind comments, especially to Zhi Wei! We have already passed this message to him and we are so glad that we are of service to you during your stay with us. We hope to see you again! Warmest Regards, Jessica Uekermann General Manager

Responded March 08, 2018
Ibis Hotel Singapore Novena (SG Clean Certified)
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