Ibis Hotel Singapore Novena
Ibis Hotel Singapore Novena
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"Location n amenities around great."

KAR K.

|

April 28, 2018

Family Room - Bed Ibis Hotel Singapore Novena
Family Room - Bed
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Lobby Ibis Hotel Singapore Novena
Lobby
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Lobby Ibis Hotel Singapore Novena
Lobby
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Interior view Ibis Hotel Singapore Novena
Interior view
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See map Ibis Hotel Singapore Novena
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Very good
Location
7.1
See all 39 photos Ibis Hotel Singapore Novena
See all 39 photos
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Ibis Hotel Singapore Novena

Very good location
- 800 meters from city center
- What's nearby?
Very good
From 1950 reviewsSee what guests said
7.4
/
10
Excellent cleanliness
8.0
Recommended by 86% of guests
Value for money7.3
Distance to city center7.0 km
Location rating7.1
Nearest airportChangi International Airport (SIN) - Singapore
Distance to airport16.5 km
  • 660 meters to public transportation

  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Daily housekeeping

Room choices
7.6
Very good
Room comfort & quality
This property is in high demand!Last booked 7 hours ago
Standard Queen Room
Standard Queen Room
...
  • Room size: 18 m²/194 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Standard Room 3 Single Beds
Standard Room 3 Single Beds
...
  • Room size: 18 m²/194 ft²
  • City view
  • 3 single beds
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Standard Queen Room - Extra Benefits Included
Standard Queen Room - Extra Benefits Included
...
  • Room size: 18 m²/194 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Standard Twin Room
Standard Twin Room
...
  • Room size: 18 m²/194 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Family Room
Family Room
...
  • Room size: 18 m²/194 ft²
  • City view
  • 1 single bed and 1 queen be...
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Standard Twin Room - Extra Benefits Included
Standard Twin Room - Extra Benefits Included
...
  • Room size: 18 m²/194 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Premier Room
Premier Room
...
  • Shower
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SINGLE NON SMOKING - ROOM ONLY
SINGLE NON SMOKING - ROOM ONLY
...
  • Shower
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Standard Triple
Standard Triple
...
  • Shower
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Double Room Queen Bed
Double Room Queen Bed
...
  • Shower
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Have a question for Ibis Hotel Singapore Novena?

What people love about the property

  • "Comment from guest:- good breakfast and clean."

    long

    |

    January 30, 2018

  • "Hotel is very good in every regard."

    Richard

    |

    January 29, 2018

  • "Room is great."

    Tan

    |

    January 21, 2018

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More about Ibis Hotel Singapore Novena

More about Ibis Hotel Singapore Novena

"Good job and well done, see you soon."

Louis

|

February 7, 2018

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

American cuisine
American cuisine
Jack's Place Steak House & Restaurant
1.0 km American, Steakhouse
Spruce
1.6 km American, Bar, Italian
Hungry Heroes
1.7 km American, Bar, Grill
Asian cuisine
Asian cuisine
Oopen Pasta & Grill Singapore
30 m Asian, Healthy, International
Fish Head Steamboat Restaurant
90 m Asian, Chinese, Seafood
Whampoa Food Street Keng Fish Head Steamboat Eating House
90 m Asian, Chinese, Seafood
Chinese cuisine
Chinese cuisine
Crystal Jade Steamboat
140 m Chinese
Cafe De Hong Kong
250 m Chinese
2nd Kitchen
290 m Chinese

What they offer

"Comfortable room with comfortable bed."

Huiying

|

February 13, 2018

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (1950)Booking.com Reviews (995)
7.4
/
10
Cleanliness8.0
Facilities6.9
Location7.1
Room comfort and quality7.6
Service7.6
Value for money7.3
Provided by verified guests of Agoda
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All guests (1950)
All room types
Showing 1562 verified guest comments
12345
2.4
Chen from Malaysia
Family with young children
Standard Twin Room
Stayed 1 night in November 2018
No Facilities ”
Lobby is small, just 2 stools for u to sit. No Facilities. When booking there is breakfast icon after arrived, they told breakfast not included with unpolite sound. This is confusing. Other bad experience... Car park are slippery with water spot, I was felt down. Told hotel staff no action taken.
Reviewed November 16, 2018
4.8
Peck from Malaysia
Family with young children
Standard Queen Room
Stayed 2 nights in November 2018
The hotel do not have any facilities ”
The hotel room was too small and toilet is smelly always
Reviewed November 09, 2018
10.0
Exceptional
Jayesh from United States
Family with young children
Standard Queen Room
Stayed 4 nights in November 2018
A pleasant and clean place”
The hotel is about 10 mins walk to Novena MRT with Zhongshan mall right opposite to it where you can get different food and there is a big Bazaar type shop inside it. From Novena MRT you can cover almost all places of interest in Singapore ...Hotel is clean, well maintained with a nice buffet breakfast. The front desk as well as cleaning staff are very polite and nice. overall a perfect place to stay for short term...
Reviewed November 07, 2018
5.2
DUY from Vietnam
Family with teens
Standard Queen Room
Stayed 2 nights in November 2018
Uncomfortable”
Unfriendly staff, Claim the hill to MRT Station, bad location No slippers, No compliment mineral water available Noise Room window is opposite to another room, be careful when changing cloth Tiny bathroom, water can leak out hand washing area, dirty electric adaptor is not necessary because is equipped in all areas of room
Reviewed November 05, 2018
Dear DUY, Thank you very much for your kind rating and review! We are truly sorry that you did not have a good experience with us. As part of our eco-effort to reduce plastic waste, we no longer provide plastic water bottles. However, we do have eco-glass bottles that allows unlimited refill of still and sparkling water! In regards to the housekeeping issue, the team has been informed and we are working on it right now. Warmest Regards, Michelle Ang Guest Experience
Responded November 08, 2018
Ibis Hotel Singapore Novena
7.6
Very good
Lian from Malaysia
Solo traveler
Standard Queen Room
Stayed 1 night in October 2018
The location is quite good, approx 15 min walk to Novena MRT Station. The room is new and clean. ”
The price is a bit expensive.
Reviewed October 30, 2018
Dear Lian, Thank you for your rating and review. We hope to see you again! Warmest Regards, Michelle Ang Guest Exprience
Responded November 08, 2018
Ibis Hotel Singapore Novena
10.0
Exceptional
Nefrity from Indonesia
Couple
Standard Queen Room
Stayed 1 night in April 2018
*****”
Nice stay, convenient and good location
Reviewed October 19, 2018
6.4
Good
Eddie from South Korea
Business traveler
Standard Queen Room
Stayed 2 nights in October 2018
Not so bad for simple travle”
Not so bad for simple travel
Reviewed October 11, 2018
6.0
Yenny from Indonesia
Family with young children
Standard Queen Room
Stayed 3 nights in September 2018
Above average”
overall ok
Reviewed October 08, 2018
Dear Yenny, Thank you for your review. Wishing you a pleasant evening. Sincerely, David Lane General Manager
Responded October 08, 2018
Ibis Hotel Singapore Novena
6.0
Andhini from Indonesia
Business traveler
Standard Queen Room
Stayed 1 night in July 2018
Above average”
booked for standard room, but due to the room was fully booked when the guest checked in, so the front officer gave the guest a smaller room with the bunk bed and placed in front of the parking lot. It is not comfortable, but after argued with the front officer, the guest able to get refund for room charges.
Reviewed September 24, 2018
Dear Andhini, Thank you for your feedback, our apology for the room. I hope with the refund you can trust this is not something that we maliciously chose to do. Wishing you a pleasant day. Sincerely, David Lane General Manager
Responded October 08, 2018
Ibis Hotel Singapore Novena
6.0
Kurniasih from Indonesia
Business traveler
Standard Queen Room
Stayed 3 nights in September 2018
good value, comfortable room”
nice stay while I were there. good value, comfortable room, convenient and good location, there is bus shuttle service.
Reviewed September 21, 2018
Dear Kurniasih, Thank you for taking the time to review our Hotel. I appreciate your feedback that we are good value, comfortable, convenient and have a good location. Yes the complimentary shuttle bus is a nice convenience if you don't feel like walking up the hill to the train station or shopping Mall. We wish you a happy day and hope to welcome you back to our Hotel again soon. Sincerely, David Lane General Manager
Responded September 25, 2018
Ibis Hotel Singapore Novena
6.0
lay from Singapore
Group
Standard Room 3 Single Beds
Stayed 1 night in September 2018
Above average”
No toiletries and no mineral water provided. Not worth for the price we paid for a night. Room is quite small.
Reviewed September 21, 2018
Dear Iay, Please accept my apology for not meeting your expectations during your stay. I must admit was surprised to read that you had no toiletries. I've asked my Executive House Keeper to find out what happened. My apology for this inconvenience. Regarding water we have glass re-usable bottles at Reception which our team should have offered you. Moving forward to avoid these issues we have purchased a few thousand dollars worth of new bottles so that we can have them in all our rooms on arrival. They can be refilled from there to avoid pollution. Thank you for your feedback and wishing you a pleasant day. Sincerely, David Lane General Manager
Responded September 25, 2018
Ibis Hotel Singapore Novena
7.6
Very good
RAMON from Philippines
Business traveler
Standard Twin Room
Stayed 4 nights in August 2018
Tiring to walk from MRT to the Hotel”
The hotel itself is good, just the same in all Ibis Hotel around the world (I guess). They let us do an early check-in which I really appreciate. They knew we are tired from an early flight. The only downside is the distance from the MRT to the Hotel, though the distance isn't too far, however, the MRT is uphill so it must be really tiring to walk to and from. The shuttle won't come to pick you up at the MRT even they have schedules unless they have guests to drop off or you made an early arrangement. If you do not have a phone to call them and ask to pick you up then too bad. The room is clean and they are regularly cleaning the room and changing towels. I will definitely stay again if not due to the distance to MRT.
Reviewed September 20, 2018
Dear Ramon, Thank you for the feedback about your stay, positive and constructive. I was sad to read your comment about the MRT pick up as we do offer this service. It's available every alternate 15 minutes to the departure time. Though we ask you to make a booking, as the driver will not go there unless he knows he has someone to pick up. I will investigate further your feedback about our team not offering this service. Its an integral part of the shuttle service. Again thank you for your time with the review, the MRT information will help us ensure this doesn't occur to anyone else again. Yours Sincerely, David Lane General Manager
Responded September 25, 2018
Ibis Hotel Singapore Novena
9.2
Exceptional
Brian from Australia
Solo traveler
Standard Queen Room
Stayed 2 nights in September 2018
Exceptional”
I always stay here when I go to Singapore for the Grand Prix as it is well located near MRT and not far from city centre.
Reviewed September 20, 2018
6.0
Kurniasih from Indonesia
Business traveler
Standard Queen Room
Stayed 1 night in September 2018
Good deal”
hotel is OK room is nice & clean price is reasonable location is quite good
Reviewed September 19, 2018
6.0
Kurniasih from Indonesia
Business traveler
Standard Twin Room
Stayed 1 night in September 2018
good deal”
hotel is OK room is nice & clean price is reasonable location is quite good
Reviewed September 19, 2018
6.0
Kurniasih from Indonesia
Business traveler
Standard Queen Room
Stayed 1 night in September 2018
nice & clean room”
hotel is OK room is nice & clean price is reasonable location is quite good
Reviewed September 19, 2018
Thank you again for your review, I note you have several for the same experience. I just wanted to let you know we have read them all. Unfortunately we are rated on if we respond or not so I need to respond to all your reviews. Wishing you a pleasant day. Sincerely, David Lane General Manager
Responded September 25, 2018
Ibis Hotel Singapore Novena
6.0
Kurniasih from Indonesia
Business traveler
Standard Queen Room
Stayed 3 nights in September 2018
good & clean room”
hotel is OK price is reasonable location is quite good
Reviewed September 19, 2018
Thank you again for your review, I note you have several for the same experience. I just wanted to let you know we have read them all. Unfortunately we are rated on if we respond or not so I need to respond to all your reviews. Wishing you a pleasant day. Sincerely, David Lane General Manager
Responded September 25, 2018
Ibis Hotel Singapore Novena
6.0
Kurniasih from Indonesia
Business traveler
Standard Queen Room
Stayed 2 nights in September 2018
nice & reasonable price”
hotel is OK price is reasonable location is quite good
Reviewed September 19, 2018
Thank you again for your review, I note you have several for the same experience. I just wanted to let you know we have read them all. Unfortunately we are rated on if we respond or not so I need to respond to all your reviews. Wishing you a pleasant day. Sincerely, David Lane General Manager
Responded September 25, 2018
Ibis Hotel Singapore Novena
6.0
Tham from Singapore
Group
Standard Twin Room
Stayed 1 night in September 2018
Above average”
No toothpaste and toothbrush. Sound proof was too bad very annoying.
Reviewed September 14, 2018
Dear Tham. Thank you for your feedback, our team should have sent a kit to your room after check in. I have shared this with our Front Office Manager to ensure we do provide this service. Wishing you a pleasant day. Sincerely, David Lane General Manager
Responded September 25, 2018
Ibis Hotel Singapore Novena
6.4
Good
Tricia from Australia
Couple
Standard Twin Room
Stayed 3 nights in August 2018
Met expectation”
Room was clean, good for short stay. The free mobile was a pleasant surprise. Good initiative with the reusable water bottles to reduce plastic waste.
Reviewed September 11, 2018
Dear Tricia, Thank you for your review! We are really glad to have your kind support in helping us reduce plastic waste and do a little part in saving the earth! Warmest Regards, Michelle Ang Guest Experience
Responded September 12, 2018
Ibis Hotel Singapore Novena
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