8.5

Excellent
0.0% this month
/10
(2,441 reviews)See what guests said
Highly rated by guests – 87% would recommend
Highly rated by guests – 87% would recommend
Breakfast13
Housekeeping11
Shops1
See map

9.2

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Popular landmarks
Mahane Yehuda Market 800 m
Garden Tomb 940 m
Church of the Holy Sepulchre 970 m
Old City of Jerusalem 1.4 km
Western Wall 1.4 km
Al-Aqsa Mosque 1.6 km
Hezekiah's Tunnel 1.8 km
Israel Museum 1.9 km
Mount of Olives 2.0 km
Yad Vashem - Holocaust Memorial 4.4 km
Nearby landmarks
Ophir Jewelry 50 m
Uganda 50 m
Kippa Man 70 m
Mike's Place 80 m
Chutzot Hayotzer 80 m
Daniel Azoulay 100 m
Ben Yehuda Street 100 m
Zion Square 100 m
Ethnics Artist Co-operative 100 m
Lametayel 110 m
ibis Jerusalem City Center

"Clean and cozy room Many restaurants around the hotel"

Wing - October 20, 2019
Superior City View Room, 1 Queen Size Bed - Guestroom ibis Jerusalem City Center
Lobby ibis Jerusalem City Center
Lobby ibis Jerusalem City Center
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Removed from saved list
Free Wi-Fi

ibis Jerusalem City Center

4 Elisar St., City Center, Jerusalem, Israel, 9423601 - See map
Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Close to Mahane Yehuda Market
Within 800 m of property

This property is in high demand!

7 travelers have booked today.

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
  • Airport transfer

  • Located in heart of Jerusalem

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Air conditioning

Cheaper than 99% of all properties in Jerusalem in the last 24 hoursCompared to 492 Jerusalem properties at Agoda for various dates
Value for money8.3
Distance to city center0 .1 km
Location rating9.6
Nearest airportBen Gurion Airport (TLV)
Distance to airport40.3 km

Rooms available at ibis Jerusalem City Center

Standard Room, 1 Queen-Size Bed
...
  • Room size: 17 m²/183 ft²
  • Non-smoking
  • 1 double bed
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Superior City View Room, 1 Queen Size Bed
...
  • Room size: 17 m²/183 ft²
  • City view
  • 1 double bed
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Standard Room, 2 Twin Single Beds
...
  • Room size: 17 m²/183 ft²
  • Non-smoking
  • 2 single beds
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Standard Triple Room, 1 Queen Size Bed And 1 Single Bed
...
  • Room size: 17 m²/183 ft²
  • Non-smoking
  • 1 double bed and 1 sofa bed
Enter dates to see prices
Superior Triple Room with City View
...
  • Room size: 19 m²/205 ft²
  • 1 sofa bed and 1 double bed
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Standard Triple Room
...
  • Room size: 19 m²/205 ft²
  • 1 double bed and 1 single b...
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Superior Room
...
  • Room size: 17 m²/183 ft²
Enter dates to see prices
SUPERIOR TRIPLE CITY VIEW ROOM WITH 1 QUEEN SIZ E BED AND 1 SINGLE BED
...
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    Single Standard
    ...
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      DOUBLE SUPERIOR CITY VIEW
      ...
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        Frequently asked questions

        What time is check-in and check-out at ibis Jerusalem City Center?

        Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

        How do I get to ibis Jerusalem City Center?

        For those who wish to drive their own cars, ibis Jerusalem City Center has a car park that's close to the hotel. If you're looking for an easy way to get around Jerusalem with private transportation, the hotel can arrange taxi service.

        Is breakfast offered at ibis Jerusalem City Center?

        Wake up to a great buffet breakfast at ibis Jerusalem City Center.

        Can special events be hosted at ibis Jerusalem City Center?

        Audio-visual equipment service is offered to help your event go smoothly.

        What is the smoking policy at ibis Jerusalem City Center?

        Ibis Jerusalem City Center does not permit smoking in any of its rooms or indoor areas.

        What restaurants are nearby ibis Jerusalem City Center?

        Restaurants including PIPS - Neapolitan Pizza, 0.18055555556 and Darna are popular in ibis Jerusalem City Center’s neighborhood which is known as City Center.

        What popular shopping places are close to ibis Jerusalem City Center?

        Located in the City Center area, ibis Jerusalem City Center is close to great shopping choices like Ophir Jewelry, Chutzot Hayotzer and Ethnics Artist Co-operative.

        What are popular attractions near ibis Jerusalem City Center?

        Ibis Jerusalem City Center’s location in the City Center neighborhood makes it close to famous attractions including Ben Yehuda Street, Zion Square and Ticho House.

        What popular natural sightseeing spots are close to ibis Jerusalem City Center?

        Ibis Jerusalem City Center is located in the City Center area, which is famous for natural sightseeing destinations such as Independence Park.

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        Explore the neighborhood

        What people love about ibis Jerusalem City Center

        • 8.8

          Excellent
          Location

          "Great location, excellent breakfast."

          Ian

          |

          July 17, 2019

        • 8.8

          Excellent
          Staff 

          "Staff were very kind and Helpfull."

          Ian

          |

          July 17, 2019

        • 9.6

          Exceptional
          Bathroom

          "Bathroom also clean and spotless."

          ARNOLD

          |

          July 1, 2018

        Property ranking|Compared to 492 Jerusalem properties
        See all rankings
        Cheapest price score
        Value for money score
        8.6/10
        Location score
        9.4/10
        Cleanliness score
        8.9/10
        Better than
        99
        %
        of Jerusalem properties
        Better than
        97
        %
        of Jerusalem properties
        Better than
        97
        %
        of Jerusalem properties
        Better than
        97
        %
        of Jerusalem properties
        Up to 30% off with Agoda Insider Deals!

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        Overall rating:

        8.5

        Excellent
        2,441 reviews
        Cleanliness
        8.9
        Facilities
        7.8
        Location
        9.2
        Read all reviews >
        What travelers say they love:
        Rooms are clean and cozy, friendly staff.
        Liliana from Moldova
        Solo traveler
        More about ibis Jerusalem City Center

        More about ibis Jerusalem City Center

        Built in 2017, ibis Jerusalem City Center is a distinct addition to Jerusalem and a smart choice for travelers. From here, guests can make the most of all that the lively city has to offer. With its convenient location, the property offers easy access to the city's must-see destinations.

        Offering guests superior services and a broad range of amenities, ibis Jerusalem City Center is committed to ensuring that your stay is as comfortable as possible. This property offers numerous on-site facilities to satisfy even the most discerning guest.

        ibis Jerusalem City Center is home to 124 guestrooms. All are tastefully furnished, and many even provide such comforts as internet access – wireless (complimentary), desk, internet access – LAN (complimentary), satellite/cable TV, hair dryer. The property's host of recreational offerings ensures you have plenty to do during your stay. Whatever your reason for visiting Jerusalem, ibis Jerusalem City Center is the perfect venue for an exhilarating and exciting break away.

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        Most talked about facilities

        Breakfast

        19 mentions

        Housekeeping

        7 mentions

        What they offer

        9.2

        Exceptional

        "Special thanks to Namma at reception"

        VINIT

        |

        August 28, 2018

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        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        Food and dining

        Breakfast options

        Vegetarian
        Gluten-free
        Kosher

        What's nearby

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        Property's guest policies

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        Some helpful facts

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        Property announcements

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        Reviews of ibis Jerusalem City Center from real guests

        Provided by verified guests of Agoda
        8.4
        /
        10
        Cleanliness8.9
        Facilities7.8
        Location9.2
        Service8.1
        Value for money8.3
        High score for Jerusalem
        Rating
        9+ Exceptional (35)
        8-9 Excellent (15)
        7-8 Very Good (16)
        6-7 Good (6)
        <6 Below Expectation (10)
        Time of the year
        Mar - May (9)
        Jun - Aug (30)
        Sep - Nov (23)
        Dec - Feb (20)
        All guests (200)
        All room types
        All languages

        Show reviews that mention 

        Showing 82 verified guest comments
        12345
        8.8
        Excellent
        Matthew from Saudi Arabia
        Solo traveler
        Standard Room, 1 Queen-Size Bed
        Stayed 6 nights in June 2018

        Great location, very clean and simple room”

        Jerusalem is NOT a cheap city, so this hotel is reasonable for its standard. It is NOT as cheap as comparable Ibis hotels in other big cities. The breakfast is quite varied and a little different each day which is appreciated. The hotel WiFi is reasonable. The staff are lovely and accommodating. Check out time is 11am and don't even think to ask for late check out (even if ou are an Accor member) because the place is FULL all the time. Location is great, just off Jaffa Street with a lot of food options nearby. The walk to the Old City is about 10-15 minutes. The tram line connects directly to the Central Bus Station (very convenient). They have a very nice (but short) happy hour daily. I would stay again in the future most definitely.

        Reviewed June 24, 2018

        See room deals

        Thank you for your review and compliments, I'm so pleased you had such a wonderful visit to Jerusalem! We would love to host you again for many more perfect experiences. Kind regards Imad Jaber Reservation and Front Office Manager

        Responded August 12, 2018
        ibis Jerusalem City Center
        7.2
        Very good
        Lynn from United States
        Solo traveler
        Standard Room, 1 Queen-Size Bed
        Stayed 3 nights in November 2017

        Good location and value for money, but definitely some issues they should sort out”

        The Ibis Jerusalem is a relatively new hotel in the heart of Jerusalem. We picked this location due to previous experiences with the Ibis brand in other countries. Overall, the stay was satisfactory, with decent value for money, but some serious areas for improvement. Pros: - Location, convenient to get to the Old City, within easy walking distance of light rail system. - Price was relatively cheaper compared to others in the area - Free happy hour & breakfast was a nice touch - Some staff members were very friendly (buffet staff, happy hour staff) - Clean Cons: - Room fluctuated between freezing cold and boiling hot, hotel is on a strange system where you can only pick one between heating and cooling. When asking the front desk on how I could cool down the room, I received a sarcastic response that I could open the window. The next day, I returned to find the room at a freezing temperature, and I caught a cold afterward. - Inexperienced front desk

        Reviewed November 17, 2017

        See room deals

        Dear Lynn, Thank you for taking the time to review us. We truly apologize for the inconvenience . Sima Guest Relations

        Responded September 06, 2018
        ibis Jerusalem City Center
        8.8
        Excellent
        Yee from Australia
        Couple
        Standard Room, 1 Queen-Size Bed
        Stayed 4 nights in August 2018

        Great location, clean and comfortable ”

        Very close to old city of Jerusalem Jaffa Gate within 10mins walk. They also have happy hours of free drinks at the lobby bar between 6-7pm. WiFi is a bit slow but never drop signal which is good. Staff are friendly but can be bias towards non-Jews guest by insisting 3pm check in while the Jews can check in earlier like 2:30pm. Double standard. Also when I request for high floor they lied there’s no room for twins bed at higher level. But when we found out the toilet sink lever is not working they managed to find a higher floor twins bed room very quickly. Very “efficient” indeed!

        Reviewed August 06, 2018

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        Thank you for your review and compliments, I'm so pleased you had such a wonderful visit to Jerusalem! We would love to host you again for many more perfect experiences. Kind regards Imad Jaber Reservation and Front Office Manager

        Responded August 12, 2018
        ibis Jerusalem City Center
        8.4
        Excellent
        Mercedarius from United Arab Emirates
        Couple
        Standard Room, 2 Twin Single Beds
        Stayed 4 nights in October 2019

        The hotel is very clean, good breakfast, all staff are very accommodating. ”

        The hotel is really affordable. I have the right choice of staying in Ibis Jerusalem City Center.

        Reviewed October 16, 2019

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        10.0
        Exceptional
        Jie from China
        Solo traveler
        Standard Room, 1 Queen-Size Bed
        Stayed 3 nights in November 2017

        Don't miss this nice hotel”

        Nice and helpful staffs,cozy and clean room,tasty breakfast,the most convienent location in the city center and can walk along the light train to the Jaff gate,very pleasant stay at IBIS

        Reviewed November 27, 2017

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        Thank you for your review and compliments, I'm so pleased you had such a wonderful visit to Jerusalem! We would love to host you again for many more perfect experiences. Kind regards Imad Jaber Reservation and Front Office Manager

        Responded August 12, 2018
        ibis Jerusalem City Center
        7.2
        Very good
        Süheyja from Switzerland
        Solo traveler
        Standard Room, 2 Twin Single Beds
        Stayed 7 nights in January 2020

        Clean hotel, friendly staff , located in the heart of Jerusalem ”

        Location is absolutely wonderful . You reach the hotel from Ben Gurion Airport best by train till Jerusalem and take then the light rail to city center and get off two stations after Mahane Jehuda Market and it will be on the left hand. The staff is extremely friendly and helpful. Please note that on Thursday and Saturday evening it can become extremely loud. Try to get a room away from the bars . The breakfast is absolutely amazing and rich . If you are traveling from outside , exchange your money on Jaffa street at Yitzchak which is 200 m away from the hotel in direction of Jaffa‘s Gate. Never exchange money at Arabs store as they will cheat you. Best Shawarma you will find in the Jewish district , best pizza in Mahane Jehuda Market.

        Reviewed January 16, 2020

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        Dear Süheyja, Thank you for your review, we glad you enjoy your staying with us. We hope to see you again in our hotels ibis Jerusalem City Center and ibis Styles Jerusalem city Center. Best Regards. Boris Mironov Guest Relation Manager.

        Responded March 01, 2020
        ibis Jerusalem City Center
        9.2
        Exceptional
        Liliana from Moldova
        Solo traveler
        Standard Room, 2 Twin Single Beds
        Stayed 4 nights in December 2019

        excellent hotel”

        exceptional location in the city center, walking distance to old town. Rooms are clean and cozy, friendly staff. Great breakfast buffet.

        Reviewed January 19, 2020

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        Dear Guest, We are happy that your stay with us was an enjoyable one. We hope to host you again soon. Sincerely, Boris Mironov Guest Relations Manager

        Responded February 13, 2020
        ibis Jerusalem City Center
        9.2
        Exceptional
        Maridess from Philippines
        Group
        Standard Room, 1 Queen-Size Bed
        Stayed 1 night in January 2019

        Great location”

        Loved the location of this hotel. There were restaurants and conveneient stores within walking distance. We even walked to Mamilla Hotel and The Old City. The breakfast spread was pretty good. The staff were very courteous and attentive. It was also pretty clean. I would definitely stay here again.

        Reviewed May 07, 2019

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        10.0
        Exceptional
        Susan from United States
        Solo traveler
        Standard Room, 1 Queen-Size Bed
        Stayed 3 nights in May 2018

        Just watch out for double billing”

        Hotel was just fine, they cut corners but it is so they can keep the price down. Breakfast was just fine and I liked the room though the drunks outside on the street were pretty noisy one night. Just got my credit card statement and now going through the hassle of getting a refund.

        Reviewed June 11, 2018

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        Thank you for your review and compliments, I'm so pleased you had such a wonderful visit to Jerusalem! We would love to host you again for many more perfect experiences. Kind regards Imad Jaber Reservation and Front Office Manager

        Responded August 12, 2018
        ibis Jerusalem City Center
        10.0
        Exceptional
        Levi from Israel
        Family with young children
        Superior City View Room, 1 Queen Size Bed
        Stayed 2 nights in October 2017

        Great little hotel. Perfect location, brand new, very clean and good breakfast!! ”

        We will certainly come back next time we're in Jerusalem!!!

        Reviewed October 08, 2017

        See room deals

        Thank you for your review and compliments, I'm so pleased you had such a wonderful visit to Jerusalem! We would love to host you again for many more perfect experiences. Kind regards Imad Jaber Reservation and Front Office Manager

        Responded August 12, 2018
        ibis Jerusalem City Center
        8.4
        Excellent
        Francisca from Canada
        Couple
        Standard Room, 1 Queen-Size Bed
        Stayed 3 nights in February 2018

        Amazing breakfast and excellent location!”

        I really liked this hotel. Staff were nice and very helpful. Location was incredible, 10-15 minutes away from the old city. Breakfast was very good, many options, great pastries and salads. Happy hour was very appreciated, even more during Shabbat. Room was small but enough for sleeping.

        Reviewed February 14, 2018

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        Thank you for your review and compliments, I'm so pleased you had such a wonderful visit to Jerusalem! We would love to host you again for many more perfect experiences. Kind regards Imad Jaber Reservation and Front Office Manager

        Responded August 12, 2018
        ibis Jerusalem City Center
        8.8
        Excellent
        Maridess from Philippines
        Family with young children
        Standard Triple Room, 1 Queen Size Bed And 1 Single Bed
        Stayed 1 night in January 2019

        Great location and clean”

        We really enjoyed our stay here. It's well located with convenient stores and reataurants nearby. Old City is within walking distance. The breakfast spread was good and it was clean. Rooms are on the small side and the bathroom counter was quite small but it can be overlooked.

        Reviewed January 07, 2019

        See room deals

        Dear Guest, We would like to thank you for your kind comments regarding your stay at our property. We are happy that our location was of your liking and hope to have the pleasure to host you back at the Ibis Jerusalem City Center Hotel in the near future. Yours sincerely, Sandra, Duty Manager

        Responded January 24, 2019
        ibis Jerusalem City Center
        8.0
        Excellent
        Yehonatan from Israel
        Couple
        Standard Room, 1 Queen-Size Bed
        Stayed 1 night in November 2019

        The hotel was good”

        At the check in they ask for my credit card only for safety reason. At the check out i ask and they say they didnt charge anything. When i got home i see 77.5 ils charge for ibis hotel. Without telling me!! This is stealing!

        Reviewed November 19, 2019

        See room deals

        6.0
        Russell from Israel
        Business traveler
        Standard Room, 1 Queen-Size Bed
        Stayed 2 nights in June 2018

        No place to park, and I received a parking fine of 500 Israeli Shequels”

        The Hotel is fine in itself, but if you have a car it is not recommended to stay there, as the Hotel has no parking facilities whatsoever, and the Staff were unhelpful as to where I could park, albeit being a visitor who does not know the area. I also wanted to visit East Jerusalem and your Staff could not give me any information as they stated that they did not know what 'happens' in East Jerusalem only West Jerusalem. I received a parking fine of 500 n/s because I could not get help from your Staff as to where I was supposed to park.

        Reviewed June 29, 2018

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        Dear Russell, we are extremely sorry for the inconvenience. We look forward to welcoming you back again and making it up for you. Sima Guest Relations

        Responded September 06, 2018
        ibis Jerusalem City Center
        10.0
        Exceptional
        Luo
        Couple
        Standard Room, 2 Twin Single Beds
        Stayed 3 nights in October 2019

        great location with nice breakfast”

        this was the first time that I stayed in a three-star hotel and it was absolutely amazing. It is just next to Jeffa street so the location is quite good. There are some coffee shops and restaurants around. We came across the holy yom kippur day and the hotel offers cold dishes in the morning. On normal days hot dishes are offered in great variety. Anyway the room is not spacious but that does not matter a lot. There is a bar nearby and probably cause some sleeping problems.

        Reviewed October 11, 2019

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        6.8
        Good
        Chun from Hong Kong SAR, China
        Couple
        Stayed 2 nights in October 2018

        The room was not clean ”

        To be honest, me and my wife were a bit disappointed given ibis is an international brand and my previous experience in Melbourne was good. The room was not clean e.g. a lot of hair on the chair and bed, the towers looked very old and the room door was broken.

        Reviewed October 21, 2018

        See room deals

        Dear Chun, Please accept our apologies regarding the rooms and door conditions. I wish you addressed the front desk agents. I am sure they would have moved you to another room. Thank you for letting us know, I will inform the housekeeping and maintenance departments regarding the issues. As our number one priority is to guarantee a comfortable and safe stay for our guests. Sima Guest Relations

        Responded October 31, 2018
        ibis Jerusalem City Center
        10.0
        Exceptional
        Yue from Singapore
        Group
        Stayed 3 nights in December 2017

        Great location with great breakfast”

        Couldn't ask for anything more in terms of location, very central and easy walking distance to practically everything (even the old city)! the staff made it a very enjoyable stay for my friend and I and we look forward to staying here again if we come back!

        Reviewed December 25, 2017

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        Thank you for your review and compliments, I'm so pleased you had such a wonderful visit to Jerusalem! We would love to host you again for many more perfect experiences. Kind regards Imad Jaber Reservation and Front Office Manager

        Responded August 12, 2018
        ibis Jerusalem City Center
        9.6
        Exceptional
        ARNOLD from Philippines
        Family with young children
        Standard Room, 1 Queen-Size Bed
        Stayed 2 nights in June 2018

        Very Clean. No odd or offensive smell. Staff always helpful and smiling”

        Perfect hotel. Room not so big but enough for sleeping and stacking shopping stuffs. Lobby is clean and no clusters. Receptionist always helpful. Room has crisp clean smell. Altho carpet stains wet feet but very forgivable. Bathroom also clean and spotless. No hair, grit or molds. Very happy to stay there

        Reviewed July 01, 2018

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        Thank you for your review and compliments, I'm so pleased you had such a wonderful visit to Jerusalem! We would love to host you again for many more perfect experiences. Kind regards Imad Jaber Reservation and Front Office Manager

        Responded August 12, 2018
        ibis Jerusalem City Center
        8.8
        Excellent
        Ian from Philippines
        Group
        Standard Triple Room, 1 Queen Size Bed And 1 Single Bed
        Stayed 6 nights in July 2019

        Great hotel great location”

        The hotel is very nice! Great location, excellent breakfast. Staff were very kind and Helpfull. We had some issues with our room regarding cleanliness and the bathroom so we had to change room 3 Times but the staff were so helpfull. All in all a great stay and would definetely stay again.

        Reviewed July 17, 2019

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        5.6
        HIU from Hong Kong SAR, China
        Couple
        Superior City View Room, 1 Queen Size Bed
        Stayed 2 nights in June 2019

        Good location, lack of basic supplies”

        Ibis is known for its limited supplies in the room. Yet, it is far below my expectation. They didn't even give us a new bottle of water the next day... Water temperature was unstable when taking a shower; breakfast was average; no parking lots The location was good as it is just a 10 mins walk to the Old City

        Reviewed June 09, 2019

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