ibis Kuala Lumpur City Centre
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Standard Room with 1 Queen bed, High Floor - View ibis Kuala Lumpur City Centre
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8.6
Excellent
6.2% this month
/10
(5399 reviews)See what guests said
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8.7
Excellent
Location rating score
Excellent location - Inside city center
Parking
FREE
  • Petronas Twin Towers630 m
  • Suria KLCC700 m
  • Kuala Lumpur City Centre (KLCC)790 m
  • Aquaria KLCC1.1 km
  • Pavilion Kuala Lumpur1.58 km
  • Petaling Street2.77 km
  • Sri Maha Mariamman Temple2.98 km
  • Thean Hou Temple5.47 km
  • Mid Valley Mega Mall6.46 km
  • Batu Caves9.35 km
  • Newly built in 2018
    Free Wi-Fi

    ibis Kuala Lumpur City Centre

    32 Jalan Yap Kwan Seng, KLCC, Kuala Lumpur, Malaysia, 50450 - See map

    This property is in high demand!

    Booked 193 times

    "the location was relatively near to KLCC (7 mins walk) and the hotel provides a shuttle bus to various locations which I thought was very efficient."
    Logy - January 2, 2019
    Exceptional reputation
    Recommended by 91% of guests
    Excellent cleanliness
    8.8 rating for cleanliness
    Excellent facilities on premise
    8.4 facilities on premise
    Excellent service
    8.4 rating for service
    • 560 meters to public transportation

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Daily housekeeping

    • Blackout curtains

    Cheaper than 95% of all properties in Kuala Lumpur in the last 24 hoursCompared to 14,980 Kuala Lumpur properties at Agoda for various dates
    Property ranking|Compared to 14,980 Kuala Lumpur properties
    See all rankings
    Value for money score
    8.7/10
    Cleanliness score
    8.8/10
    Couples review score
    8.6/10
    Review score - United States
    9.6/10
    Better than
    99
    %
    of Kuala Lumpur properties
    Better than
    99
    %
    of Kuala Lumpur properties
    Better than
    99
    %
    of Kuala Lumpur properties
    Better than
    99
    %
    of Kuala Lumpur properties
    Value for money8.7
    Distance to city center0.65km
    Location rating8.7
    Nearest airportSultan Abdul Aziz Shah Airport (SZB)
    Distance to airport18.2 km

    Rooms available at ibis Kuala Lumpur City Centre

    Standard Room with 2 Single Beds
    Standard Room with 2 Single Beds
    ...
    • Room size: 20 m²/215 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Standard Room with 1 Queen bed, High Floor
    Standard Room with 1 Queen bed, High Floor
    ...
    • Room size: 20 m²/215 ft²
    • City view
    • 1 queen bed
    Enter dates to see prices
    Standard Room with 3 Single beds Without Window
    Standard Room with 3 Single beds Without Window
    ...
    • Room size: 20 m²/215 ft²
    • No Windows view
    • 3 single beds
    Enter dates to see prices
    Standard Room with Queen Bed
    Standard Room with Queen Bed
    ...
    • Room size: 20 m²/215 ft²
    • City view
    • 1 queen bed
    Enter dates to see prices
    Deluxe room with 1 queen bed
    Deluxe room with 1 queen bed
    ...
    • Room size: 30 m²/323 ft²
    • City view
    • 1 queen bed or 1 futon
    Enter dates to see prices
    Deluxe Room with 2 Single Beds
    Deluxe Room with 2 Single Beds
    ...
    • Room size: 30 m²/323 ft²
    • City view
    • 2 single beds or 1 futon
    Enter dates to see prices
    Standard Room with 2 Single beds, High Floor
    Standard Room with 2 Single beds, High Floor
    ...
    • Room size: 20 m²/215 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Twin Standard
    Twin Standard
    ...
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      Double Or Twin Deluxe
      Double Or Twin Deluxe
      ...
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        Twin Deluxe
        Twin Deluxe
        ...
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          What people love about ibis Kuala Lumpur City Centre

          • 10.0
            Exceptional
            Staff 

            "Near shopping mall, staff very friendly, comfortable, clean and tidy"

            Hendrik

            |

            January 2, 2019

          • 10.0
            Exceptional
            Location

            "The place was very nice, located nearby city attraction."

            ZATY H.

            |

            October 25, 2018

          • 8.8
            Excellent
            Location

            "Location is great, and affordable for a room in KL"

            Liyana M.

            |

            October 22, 2018

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          More about ibis Kuala Lumpur City Centre

          More about ibis Kuala Lumpur City Centre

          10.0
          Exceptional

          "Our second trip to KL and we were pleased with the facilitie..."

          Logy

          |

          January 2, 2019

          An overview

          Show less

          Most talked about facilities

          Housekeeping
          36 mentions
          Breakfast
          32 mentions
          Swimming Pool
          22 mentions
          View
          3 mentions

          What they offer

          9.2
          Exceptional

          "The gym is also well kept, with decent machines!"

          Jawad

          |

          December 19, 2018

          View all reviews
          Show less

          Nearest essentials

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
          Show less

          Food and dining

          Breakfast options

          American
          Asian
          Continental

          Restaurants on site

          Kampung Kitchen
          Cuisine:International, Malaysian
          Menu:Buffet, A-la-carte

          What's nearby

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
          Show less

          Property's guest policies

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          Some helpful facts

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          Announcements

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          What guests think of this property

          Overall rating
          8.6
          Excellent
          From 5399 reviews
          Provided by verified guests of
          Agoda Reviews (873)Booking.com Reviews (4526)
          Rating via Agoda8.6
          /
          10
          Cleanliness8.8
          Facilities8.4
          Location8.7
          Service8.4
          Value for money8.7
          High score for Kuala Lumpur

          Most helpful reviews for ibis Kuala Lumpur City Centre

          Couple
          Stayed 3 nights in June 2019
          Standard Room with Queen Bed
          Exceptional9.6
          Value for money!Great room with friendly staff. The first room that we were given smells of cigarette smoke even though it is a non-smoking room. I hope the management can take a firmer stance against smoking in the room. We informed the staff and we were able to change our room immediately. Gym on the top floor overlooks the city which is really nice. Pool is nice but smaller than expected. Hotel located about 10 mins walk from KLCC.
          Cheefrom SingaporeReviewed July 03, 2019
          Business traveler
          Stayed 2 nights in July 2019
          Standard Room with Queen Bed
          Review score4.4
          Overpriced & InconvenientUnlike other Ibis hotels, this Ibis KLCC is by far the most inconvenient that I have come across. No convenience stores and shops in the surrounding. Though KLCC is within walking distance, it is unbearable to walk under the scorching sun. Shuttle to few popular spots in the CBD is provided but it will end before 5pm. The breakfast restaurant is more like a canteen. Food is dull and the variety remains the same everyday. No currency exchange can be done at the hotel; the first of its kind 4-star hotel that I have ever experienced.
          Cheefrom VietnamReviewed July 15, 2019
          Couple
          Stayed 4 nights in June 2019
          Standard Room with Queen Bed
          Exceptional9.6
          ExceptionalPerfect hotel for exploring KL. The room was clean and comfortable. Breakfast very good, with a nice choice for everyone. The rooftop br had a great happy hour offer and you can enjoy a good vied of the Petronas Towers from there (be ready for loud Chinese karaoke, but that can be drowned out when going out to the balcony). The pool was nice as well, the water was really cold, but the view was lovely and it was never too crowded. The gym was perfect for a quick workout when taking abreak from work or sightseeing. There are also a few nice cafes and Indian restaurants at a walking distance. Unfortunately it was a bit far from the metro.
          Triinfrom ThailandReviewed June 12, 2019
          Group
          Stayed 2 nights in May 2019
          Standard Room with Queen Bed
          Exceptional9.2
          Full facilities, closeness to Petronas twins Tower but less shuttle services.The hotel is located near the Twins tower and provides full facilities; infinity pool with KLCC view, GYM, SPA, Rooftop Bar and etc. However, the only thing I dissatisfy is they provide less shuttle services for customers. If you want to use the service, you might have to wait at least 20 - 30 mins which is wasting your time for your trip.
          Graiphatfrom ThailandReviewed May 30, 2019
          Business traveler
          Stayed 4 nights in May 2019
          Standard Room with Queen Bed
          Exceptional9.6
          ExceptionalFriendly staff, comfortable room and love the beds! It takes 8-10 mins walk to nearest KLCC LRT station, if need an improvement may be I'd suggest to provide more routes of free shuttle to the LRT station( A bit disappointed as the last route at 4.45pm)
          AUNfrom MalaysiaReviewed May 21, 2019

          Reviews of ibis Kuala Lumpur City Centre from real guests

          Overall rating
          8.6
          Excellent
          From 5399 reviews
          Provided by verified guests of
          Agoda Reviews (873)Booking.com Reviews (4526)
          Rating via Agoda8.6
          /
          10
          Excellent
          6.2% this month
          Cleanliness8.8
          Facilities8.4
          Location8.7
          Service8.4
          Value for money8.7
          High score for Kuala Lumpur
          Rating
          9+ Exceptional (150)
          8-9 Excellent (54)
          7-8 Very Good (71)
          6-7 Good (11)
          <6 Below Expectation (36)
          Time of the year
          Mar - May (77)
          Jun - Aug (57)
          Sep - Nov (100)
          Dec - Feb (88)
          All guests (873)
          All room types
          All languages

          Show reviews that mention 

          Showing 322 verified guest comments
          12345
          9.6
          Exceptional
          Chee from Singapore
          Couple
          Standard Room with Queen Bed
          Stayed 3 nights in June 2019

          Value for money!”

          Great room with friendly staff. The first room that we were given smells of cigarette smoke even though it is a non-smoking room. I hope the management can take a firmer stance against smoking in the room. We informed the staff and we were able to change our room immediately. Gym on the top floor overlooks the city which is really nice. Pool is nice but smaller than expected. Hotel located about 10 mins walk from KLCC.

          Reviewed July 03, 2019
          4.4
          Chee from Vietnam
          Business traveler
          Standard Room with Queen Bed
          Stayed 2 nights in July 2019

          Overpriced & Inconvenient”

          Unlike other Ibis hotels, this Ibis KLCC is by far the most inconvenient that I have come across. No convenience stores and shops in the surrounding. Though KLCC is within walking distance, it is unbearable to walk under the scorching sun. Shuttle to few popular spots in the CBD is provided but it will end before 5pm. The breakfast restaurant is more like a canteen. Food is dull and the variety remains the same everyday. No currency exchange can be done at the hotel; the first of its kind 4-star hotel that I have ever experienced.

          Reviewed July 15, 2019

          Dear Chee, Greetings from ibis KLCC and thank you for sharing the review of your stay with us. We sincerely apologise for any shortcomings that you may have experienced and we do hope to improve off of your review of us. Rest assured that we will take your comments and share them with our operations team to ensure that continuous improvement occurs. We do hope there were elements of our hotel that you did find to your liking. Sincerely, ibis KLCC

          Responded July 24, 2019
          ibis Kuala Lumpur City Centre
          9.6
          Exceptional
          Triin from Thailand
          Couple
          Standard Room with Queen Bed
          Stayed 4 nights in June 2019

          Exceptional”

          Perfect hotel for exploring KL. The room was clean and comfortable. Breakfast very good, with a nice choice for everyone. The rooftop br had a great happy hour offer and you can enjoy a good vied of the Petronas Towers from there (be ready for loud Chinese karaoke, but that can be drowned out when going out to the balcony). The pool was nice as well, the water was really cold, but the view was lovely and it was never too crowded. The gym was perfect for a quick workout when taking abreak from work or sightseeing. There are also a few nice cafes and Indian restaurants at a walking distance. Unfortunately it was a bit far from the metro.

          Reviewed June 12, 2019
          9.2
          Exceptional
          Graiphat from Thailand
          Group
          Standard Room with Queen Bed
          Stayed 2 nights in May 2019

          Full facilities, closeness to Petronas twins Tower but less shuttle services.”

          The hotel is located near the Twins tower and provides full facilities; infinity pool with KLCC view, GYM, SPA, Rooftop Bar and etc. However, the only thing I dissatisfy is they provide less shuttle services for customers. If you want to use the service, you might have to wait at least 20 - 30 mins which is wasting your time for your trip.

          Reviewed May 30, 2019
          9.6
          Exceptional
          AUN from Malaysia
          Business traveler
          Standard Room with Queen Bed
          Stayed 4 nights in May 2019

          Exceptional”

          Friendly staff, comfortable room and love the beds! It takes 8-10 mins walk to nearest KLCC LRT station, if need an improvement may be I'd suggest to provide more routes of free shuttle to the LRT station( A bit disappointed as the last route at 4.45pm)

          Reviewed May 21, 2019
          9.2
          Exceptional
          M from Malaysia
          Couple
          Standard Room with Queen Bed
          Stayed 1 night in April 2019

          Easy stay nice view from pool”

          Pool is awesome located on roof top. Walking distance to klcc. Nice view off klcc from room Room very clean and comfortable I like usb port available in the room Parking easy Easy and fast check in and check out process

          Reviewed May 11, 2019
          8.4
          Excellent
          KOON from Malaysia
          Couple
          Standard Room with Queen Bed
          Stayed 1 night in July 2019

          Good location, friendly and helpful staff”

          Was staying overnight and didn’t expect the staff to be friendly and helpful as i have experienced the staff with mostly bad attitude in the other hotels in KL. The receptionists were very helpful, whenever i had questions. The location was very good and easy to get around the city.

          Reviewed July 03, 2019
          10.0
          Exceptional
          Noraini from Malaysia
          Family with young children
          Standard Room with 2 Single Beds
          Stayed 1 night in December 2018

          NICE”

          just a small room but convenience for the travelers who like to have walking distance to klcc and avenue k

          Reviewed July 16, 2019
          9.2
          Exceptional
          Shim from Brunei Darussalam
          Family with young children
          Standard Room with 2 Single Beds
          Stayed 1 night in August 2018

          Exceptional”

          I went there to stay with my son when the hotel just opened (think opened only like few months). We only stayed 2-3 days due to my son was having a tournament in Titiwangsa Stadium. During our stay, the hotel's swimming pool is not ready for guest-use yet. I like the breakfast! so many choices. From the hotel u can walk to the famous TWIN TOWER roughly around 15-20 mins walk. But if are travelling with elderly or toddlers, i suggest you take grab/taxi as it can be quite far for them and dangerous (because u need to cross the roads few times). Around the hotel got 1-2 Malay and Chinese restaurant, other than that i really didnt see any other restaurant.

          Reviewed April 23, 2019
          8.8
          Excellent
          Egambaram from Malaysia
          Solo traveler
          Standard Room with Queen Bed
          Stayed 1 night in March 2019

          Helpful staffs, good location ”

          The staffs were very helpful. The room was spacious, nice and clean. But The bed was a bit hard and the aircon took longer to meet the set temperature. Breakfast also can be much improved. The basic varieties were there but quality not up to the mark. Very strategic location if u r having some embassy related business and shopping.

          Reviewed March 12, 2019
          8.0
          Excellent
          Chong from Malaysia
          Business traveler
          Standard Room with Queen Bed
          Stayed 2 nights in March 2019

          Value for money but there is some improvement needed”

          Generally it is a good stay, clean room, everything relatively looks new. But, The staff is not responsive. Requested water but they didnt deliver until I call to follow up again. When I'm calling the reception, it took long time for them to answer the call, did call few times and the waiting time is more than 1 min

          Reviewed March 12, 2019
          8.4
          Excellent
          WEERAPHONG from Thailand
          Solo traveler
          Standard Room with Queen Bed
          Stayed 1 night in March 2019

          Newly built at KLCC”

          Fast checkin & out., Need 10-15 mins walk to KLCC ,, comfy bed and pillow,, functional room ., good shower facilities (quite relax) .,, nice view for swimming pool even just a tiny pool .., decent breakfast .., good wifi signal.

          Reviewed March 05, 2019
          9.6
          Exceptional
          Paul from Singapore
          Business traveler
          Standard Room with Queen Bed
          Stayed 2 nights in March 2019

          New clean and good hotel”

          Hotel is new, clean and good. Has everything I want as a no frills business / leisure traveller (do the marketing folks call it “bleisure” or is it “leusiness”?) Room is in excellent condition, bathroom is great. Provide own iron and ironing board, safe, kettle, fridge etc. Facilities are good too - decent gym and restaurant. Massage, Swimming pool and sports bar on top floor are nice touch. Staff all very nice.

          Reviewed March 04, 2019
          10.0
          Exceptional
          Lee from Malaysia
          Solo traveler
          Standard Room with 2 Single Beds
          Stayed 1 night in July 2019

          Everything good”

          Location near to KLCC, good and comfortable! sure will go back and stay again😌

          Reviewed July 09, 2019
          9.2
          Exceptional
          Chai from Malaysia
          Couple
          Standard Room with Queen Bed
          Stayed 3 nights in June 2019

          Comfort and nice ”

          The room is spacious and have a nice breathtaking city view. The location is near to klcc but no any restaurant and convenience store at outside.

          Reviewed July 03, 2019
          10.0
          Exceptional
          leong from Malaysia
          Business traveler
          Standard Room with 2 Single Beds
          Stayed 1 night in October 2018

          GOOD”

          GOOD

          Reviewed July 02, 2019
          10.0
          Exceptional
          leong from Malaysia
          Business traveler
          Standard Room with Queen Bed
          Stayed 1 night in January 2019

          GOOD”

          GOOD

          Reviewed July 02, 2019
          9.6
          Exceptional
          Aaron from United Kingdom
          Couple
          Standard Room with Queen Bed
          Stayed 3 nights in April 2019

          Ibis, Kuala Lumpur ”

          Really enjoyed our time in the Ibis. Stayed here for 3 nights and found that it was a great location to explore the city. The room was great with amazing views of the Petronas Towers, a large comfortable bed and a powerful shower. The facilities were also very good, especially the swimming pool overlooking the city. The only downside to this is that it was always fairly busy. The Ibis offered a free shuttle, however the walk into the centre was only around 15 minutes. We found that the only downside to our stay was the breakfast. As this is such a large hotel, we found that the breakfast could have had a larger selection and should have had a larger area as it got a little crowded when going up to get food in the mornings. With that being said, I'd higher recommend the Ibis if you're looking for a hotel with offers both a good location and a comfortable stay.

          Reviewed May 26, 2019
          8.8
          Excellent
          Mohammad
          Couple
          Standard Room with 2 Single Beds
          Stayed 5 nights in April 2019

          A great experience.”

          Loved our stay at Ibis KL. The hotel was clean, tidy and well maintained, the pool was great, and the staff was very friendly and helpful. Location is within walking distance of KLCC. The only thing missing was room service (which the hotel does not offer), but given how great everything else is, it's a minor inconvenience. Overall, would highly recommend Ibis to anyone visiting KL. 9/10!

          Reviewed May 09, 2019
          6.0
          Kieran from New Zealand
          Couple
          Standard Room with Queen Bed
          Stayed 2 nights in April 2019

          Above average”

          Room is good and clean, facilities where good. Service let's this place down, massive hotel run by a small amount of staff. Check in took 45 mins to complete due to lines, room didn't get cleaned, front desk phones weren't answered. Could be a great hotel, just needs more staff.

          Reviewed May 01, 2019

          Dear Kieran, Greetings from ibis KLCC and thank you for sharing your review with us! We apologize if we've let you down during the tenure of your stay, and rest assured that we'll be improving ourselves to serve you better. We hope to have the opportunity to host you the next time you're in Kuala Lumpur! Sincerely, ibis KLCC

          Responded November 22, 2019
          ibis Kuala Lumpur City Centre
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          ibis Kuala Lumpur City Centre
          |Excellent 8.6
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          • Excellent location
          • Petronas Twin Towers
          • LRT Train Station - KLCC is within 0.55 km