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Exterior view, ibis Kuala Lumpur City Centre in Kuala Lumpur
Standard Room with 1 Queen bed, High Floor - View, ibis Kuala Lumpur City Centre in Kuala Lumpur
a large room with a lot of tables and chairs, ibis Kuala Lumpur City Centre in Kuala Lumpur
Lobby, ibis Kuala Lumpur City Centre in Kuala Lumpur
Swimming pool [outdoor], ibis Kuala Lumpur City Centre in Kuala Lumpur
Fitness center, ibis Kuala Lumpur City Centre in Kuala Lumpur
ibis Kuala Lumpur City Centre

Removed from saved list

8.6

Excellent

2,794 reviews

2,794 reviews

Housekeeping132
View78
Breakfast35
See map
See map

8.8

Excellent

Location rating score

Excellent location - Inside city center
Exceptional for walking
Parking
FREE
Walkable places
Fashion Icon Designer Outlet Kuala Lumpur
220 m
Kun Yam Thong Temple
380 m
Ampang Park Shopping Centre
380 m
Dharma Realm Guan Yin Sagely Monastery
390 m
Wisma MCA Building
400 m
Popular landmarks
Petronas Twin Towers
640 m
KLCC Park
830 m
Aquaria KLCC
1.0 km
KLCC - Bukit Bintang Pedestrian Walkway
1.1 km
Pavilion Kuala Lumpur
1.6 km
Closest landmarks
Embassy of Sweden
190 m
Shoppes at Four Seasons Place
510 m
Embassy of Greece
530 m
The Intermark Mall
590 m
British High Commission
590 m

ibis Kuala Lumpur City Centre

32 Jalan Yap Kwan Seng, Kuala Lumpur City Centre, Kuala Lumpur, Malaysia, 50450 - See map

In addition to the standard of ALLSAFE, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Strategically situated in Kuala Lumpur City Centre, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Petronas Twin Towers. Rated with 4 stars, this high-quality property provides guests with access to restaurant, fitness center and outdoor pool on-site.

Highlights

Hygiene Plus

560 meters to public transportation

Check-in [24-hour]

Excellent breakfast

Excellent view

ALLSAFE

Your Health and Safety are our Absolute Priority

Facilities

Front desk [24-hour]

Car park

Free Wi-Fi in all rooms!

Check-in/out [express]

Fitness center

Swimming pool [outdoor]

Luggage storage

Golf course [on-site]

This property is in high demand!

15 travelers have booked today.

Value for money8.6
Distance to city center0.65km
Location rating8.8
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport18.4 km

Rooms available at ibis Kuala Lumpur City Centre

Standard Room with 1 Queen bed, High Floor
...
  • Room size: 20 m²/215 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Standard Room with Queen Bed
...
  • Room size: 20 m²/215 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Standard Room with 2 Single Beds
...
  • Room size: 20 m²/215 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Standard Room with 2 Single beds, High Floor
...
  • Room size: 20 m²/215 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Deluxe Room with 2 Single Beds
...
  • Room size: 30 m²/323 ft²
  • City view
  • 2 single beds or 1 futon
Enter dates to see prices
Deluxe room with 1 queen bed
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 queen bed or 1 futon
Enter dates to see prices
Standard Room with Three Single Beds without Window
...
  • Room size: 20 m²/215 ft²
  • Shower
  • 3 single beds
Enter dates to see prices
King Bed
...
  • Room size: 20 m²/215 ft²
Enter dates to see prices
Deluxe Room
...
  • Room size: 30 m²/323 ft²
Enter dates to see prices
Deluxe Double Room
...
  • Room size: 30 m²/323 ft²
Enter dates to see prices

Frequently asked questions

What kinds of entertainment are available at ibis Kuala Lumpur City Centre?

ibis Kuala Lumpur City Centre offers karaoke while you stay at this property, supplying travelers with entertainment value all throughout your stay here.

Does ibis Kuala Lumpur City Centre feature an option for contactless check-in and check-out?

At ibis Kuala Lumpur City Centre, customers can take part in contactless check-in and check-out option provided by this property for your comfort and safety.

What is the average travel time to the closest airport from ibis Kuala Lumpur City Centre?

The average travel time to get from ibis Kuala Lumpur City Centre to the airport is 60 minutes, but please bear in mind that the travel time may vary based on traffic, weather conditions, and time of day.

When was ibis Kuala Lumpur City Centre built?

ibis Kuala Lumpur City Centre was built in 2018.

How many rooms does ibis Kuala Lumpur City Centre have?

ibis Kuala Lumpur City Centre has a total of 684 rooms.

What do past guests like most about ibis Kuala Lumpur City Centre?

Verified guests that stayed at ibis Kuala Lumpur City Centre have given this property a rating of 8.836 for its exceptional location as the primary highlight for their stay.

What is the average rating that verified Solo travelers' have given to ibis Kuala Lumpur City Centre?

Verified solo travelers that have stayed at this property have given ibis Kuala Lumpur City Centre an average rating of 8.5. You can look up more detailed customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.

What is the average rating that past Group travelers have given to ibis Kuala Lumpur City Centre?

Past group travelers that have stayed at this property have given ibis Kuala Lumpur City Centre an average rating of 8.5. You can find more specific customer assessments and comments by filtering for a specific type of verified travelers down in the review section.

What is the closest airport to ibis Kuala Lumpur City Centre?

The nearest airport to ibis Kuala Lumpur City Centre is Malacca International Airport, 116.0 km away.

Is breakfast offered at ibis Kuala Lumpur City Centre?

Wake up to an excellent buffet breakfast at ibis Kuala Lumpur City Centre. Travelers can enjoy breakfast offered with an additional charge of 34.8 MYR for adults and 24.36 MYR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

See map

Explore the neighborhood

What people love about ibis Kuala Lumpur City Centre

  • 7.2

    Very good
    Staff 

    "Good location, Good staff and clean hotel"

    chun

    |

    May 4, 2023

  • 10

    Exceptional
    Cleanliness

    "Room is clean."

    Felicia

    |

    May 4, 2023

  • 9.2

    Exceptional
    Location

    "Good location"

    Debora

    |

    May 3, 2023

Overall rating:

8.6

Excellent
2,794 reviews
Cleanliness
8.8
Facilities
8.4
Location
8.8
Read all reviews >
What travelers say they love:
Everything is good, shower and bed are good.
Kai from Malaysia
Family with young children
More about ibis Kuala Lumpur City Centre

More about ibis Kuala Lumpur City Centre

ibis Kuala Lumpur City Centre

See the best of Kuala Lumpur with a stay at ibis Kuala Lumpur City Centre, which puts you right in the city center amidst the many sights and landmarks. With its convenient location, you can easily access to the city's must-see destinations. Explorers need the best transportation options, and Terminal Bersepadu Selatan is just 9.4 km away from ibis Kuala Lumpur City Centre, giving your stay the added convenience of accessing one of the city's main transportation systems.
The facilities and services provided by ibis Kuala Lumpur City Centre ensure a pleasant stay for guests. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. The hotel provides taxi services to help you find what you want in Kuala Lumpur. Parking is available and free, provided by the hotel for guests with their own transportation.
While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include daily housekeeping, so you can relax and enjoy your stay. The hotel is entirely non-smoking, ensuring a clean air environment.
Smoking is restricted to the designated smoking areas.
Experience high-quality room facilities during your stay at ibis Kuala Lumpur City Centre. The hotel provides linen service, blackout curtains and air conditioning in some rooms for the benefit of guests. Some selected rooms have television and cable TV to keep guests entertained. The hotel also provides guests with a refrigerator, a coffee or tea maker, bottled water, instant coffee and instant tea in some rooms.
Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries and towels in some select rooms.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. If you're picky about eating, don't worry! ibis Kuala Lumpur City Centre has a selection of cuisine types including halal options.
Have fun at night with your travel companions right at the hotel's karaoke rooms and bar.
To fill your days, be sure to check out the fantastic facilities offered at ibis Kuala Lumpur City Centre. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps. For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy. Have some relaxing fun with family and friends at the shared lounge and TV area.


Around the property

There are many attractions to discover within close proximity to ibis Kuala Lumpur City Centre. Pose in front of Menara Kuala Lumpur located 1.6 km away, and you can always show your friends the time you went to Kuala Lumpur.

Show less

Amenities and facilities

Excellent
Facilities

8.4

Most talked about facilities

Housekeeping

36 mentions

Breakfast

32 mentions

Swimming Pool

22 mentions

View

3 mentions

Languages spoken
  • English
  • Chinese [Mandarin]
  • Malay
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Golf course [on-site]
  • Karaoke
  • On-site entertainment
  • Pool with view
  • Swimming pool [outdoor]
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast takeaway service
  • Cashless payment service
  • Covid-19 testing service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alcohol
  • Alternative meal arrangement
  • Bar
  • Breakfast [buffet]
  • Coffee shop
  • Happy hour
  • Kitchen
  • Restaurant [halal]
  • Restaurants
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Family room
  • Kids meal
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Service animals are welcome
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Car park [free of charge]
  • Car park [on-site]
  • Taxi service
Available in all rooms
  • Accessible by elevator
  • Adapter
  • Air conditioning
  • Alarm clock
  • Baby cot (upon request)
  • Blackout curtains
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Complimentary tea
  • Desk
  • Electric kettle
  • Fitness club privileges
  • Free bottled water
  • Free instant coffee
  • Hair dryer
  • Hypoallergenic
  • Individual air conditioning
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • Laptop safe box
  • Laptop workspace
  • Linens
  • Mini bar
  • Mirror
  • Non-smoking
  • Private bathroom
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Seating area
  • Separate dining area
  • Shower
  • Sleep comfort items
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Soundproofing
  • Swimming pool [direct access]
  • Telephone
  • Tile/marble flooring
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Wi-Fi [free]
  • Window

Food and dining

Breakfast options
  • American
  • Asian
  • Continental
Restaurants on site
Kampung Kitchen
  • Cuisine: International, Malaysian
  • Menu: Buffet, A-la-carte

Location

32 Jalan Yap Kwan Seng, Kuala Lumpur City Centre, Kuala Lumpur, Malaysia, 50450
Excellent
Location

8.8

Airports
  • Sultan Abdul Aziz Shah Airport (SZB)
    18.4 km
  • Kuala Lumpur International Airport (KUL)
    46.8 km
Public transportation
  • LRT Train Station - KLCC
    550 m
  • LRT Train Station - Ampang Park
    600 m
Hospital or clinic
  • Twin Tower Medical Clinic
    610 m
Shopping
  • Pavilion Kuala Lumpur
    1.6 km
Convenience store
  • 7 Eleven
    290 m
Cash withdrawal
  • ATM
    350 m

What's nearby

Popular landmarks
  • Petronas Twin Towers
    640 m
  • KLCC Park
    830 m
  • Aquaria KLCC
    1.0 km
  • KLCC - Bukit Bintang Pedestrian Walkway
    1.1 km
  • Pavilion Kuala Lumpur
    1.6 km
  • Menara Kuala Lumpur
    1.6 km
  • Jalan Alor
    1.9 km
  • Central Market
    2.9 km
  • Chinatown - Kuala Lumpur
    3.0 km
  • KL Bird Park
    3.8 km
Nearby landmarks
  • Embassy of Sweden
    190 m
  • Fashion Icon Designer Outlet Kuala Lumpur
    220 m
  • Ampang Park Shopping Centre
    380 m
  • Kun Yam Thong Temple
    380 m
  • Dharma Realm Guan Yin Sagely Monastery
    390 m
  • Wisma MCA Building
    400 m
  • Avenue K
    410 m
  • Malaysia Dharma Realm Buddhist Association KL Branch
    440 m
  • Abee Rugs
    460 m
  • Japan Foundation
    460 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-5 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 6-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
Getting around
  • Distance from city center0.65km
  • Travel time to airport (minutes)60
Extras
  • Breakfast charge (unless included in room price)34.8 MYR
  • Daily Internet/Wi-Fi fee0 MYR
The property
  • Non-smoking rooms/floorsno
  • Number of bars/lounges1
  • Number of floors33
  • Number of restaurants1
  • Number of rooms 684
  • Room voltage220
  • Year property opened2018
Parking
  • Daily parking fee0 MYR

Property announcements

Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.

The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related to hotel operations and preventative measures.

Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

Reviews of ibis Kuala Lumpur City Centre from real guests

Provided by verified guests of Agoda
8.6
/
10
Cleanliness8.8
Facilities8.4
Location8.8
Service8.5
Value for money8.6
High score for Kuala Lumpur
Rating
9+ Exceptional (479)
8-9 Excellent (141)
7-8 Very Good (184)
6-7 Good (55)
<6 Below Expectation (108)
Time of the year
Mar - May (255)
Jun - Aug (223)
Sep - Nov (168)
Dec - Feb (321)

Show reviews that mention 

Showing 967 verified guest comments
12345
10.0
Exceptional
Mohd from Malaysia
Business traveler
Standard Room with 2 Single Beds
Stayed 1 night in February 2023

Worth the TRIP!”

This hotel ticks all the things that i am looking for. Great breakfast. Great location. Great room. However, this time i am traveling for business purposes. And i am driving my 4x4. The parking spaces are too tight. but i don't think they can do much about it. Overall, very satisfied about this hotel. Recommended for all and will surely stay here again in the near future.

Reviewed February 03, 2023

See room deals

Sir/Madam, Thank you for choosing to stay at Ibis Kuala Lumpur City Centre and we are very pleased to hear you enjoyed a great experience. I will share your feedback with the staff and your comments will be very well welcome and motivate all the team further. We look forward to welcoming you back at your earliest convenience for another great stay. Thank you, Ms Vivian Chu Hotel Manager

Responded March 22, 2023
ibis Kuala Lumpur City Centre
10.0
Exceptional
Anis from Malaysia
Solo traveler
Standard Room with 2 Single Beds
Stayed 1 night in February 2023

Budget friendly stay in the heart of KL”

Recommended stay. All the facilities and services were top notch. Love that the amenities within and outside the hotel is easily accessible. Worth the stay and suits the price. Won’t mind coming again. Overall 10/10!

Reviewed February 06, 2023

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Dear Anis, We very much appreciate your comments regarding your stay at the ibis Kuala Lumpur City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vivian Chu Hotel Manager Ibis Kuala Lumpur City Centre

Responded February 08, 2023
ibis Kuala Lumpur City Centre
10.0
Exceptional
Putri from Brunei Darussalam
Family with teens
Standard Room with 2 Single Beds
Stayed 2 nights in September 2022

Near to City centre”

The location is strategic which in the Centre of the city, near to KLCC (3min), Jalan TAR (10min) etc. Easy to get Grab to anywhere you want to go. You need to call the receptionist to ensure your room to be clean on daily basis because they have so many rooms to clean up so I guess they don't have enough time. Overall the hotel is Okay

Reviewed September 15, 2022

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Dear Sir/Madam, We very much appreciate your comments regarding your stay at the ibis Kuala Lumpur City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vivian Chu Hotel Manager

Responded January 09, 2023
ibis Kuala Lumpur City Centre
10.0
Exceptional
Kok from Malaysia
Solo traveler
Standard Room with Queen Bed
Stayed 1 night in January 2023

Great hotel ”

Every time I’m in KL i will stay in this hotel. Value for money and very comfortable room with all necessities provided.

Reviewed January 18, 2023

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Dear Kok, We very much appreciate your comments regarding your stay at the ibis Kuala Lumpur City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vivian Chu Hotel Manager

Responded January 25, 2023
ibis Kuala Lumpur City Centre
10.0
Exceptional
martin from United Kingdom
Couple
Standard Room with 2 Single Beds
Stayed 1 night in January 2023

ibis hotel kuala lumber ”

This hotal is good I would recommend .the staff friendly the room very comfortable we would go to ibis again

Reviewed January 17, 2023

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Dear Martin, We very much appreciate your comments regarding your stay at the ibis Kuala Lumpur City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vivian Chu Hotel Manager

Responded January 25, 2023
ibis Kuala Lumpur City Centre
10.0
Exceptional
Lim from Malaysia
Couple
Standard Room with Queen Bed
Stayed 1 night in December 2022

Best choice to stay! ”

Strategic location where we can walk to KLCC and pavilion in just 2km.. The room is modern and clean. I'll stay here again next time

Reviewed December 29, 2022

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Dear Lim, We very much appreciate your comments regarding your stay at the ibis Kuala Lumpur City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vivian Chu Hotel Manager

Responded January 04, 2023
ibis Kuala Lumpur City Centre
10.0
Exceptional
Intan from Malaysia
Couple
Standard Room with Queen Bed
Stayed 1 night in February 2023

Good choice”

Very friendly and helpful staff, clean room,very comfort and value for money

Reviewed February 02, 2023

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Dear Intan, We very much appreciate your comments regarding your stay at the ibis Kuala Lumpur City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vivian Chu Hotel Manager Ibis Kuala Lumpur City Centre

Responded February 03, 2023
ibis Kuala Lumpur City Centre
10.0
Exceptional
Jimmy from Malaysia
Family with young children
Standard Room with 2 Single Beds
Stayed 1 night in December 2022

Awesome stay”

Instant checkin, clean room, nice lobby, good rooftop bar, pool with infinity view. couldn't resist why not to stay here. Definitely recommended.

Reviewed December 14, 2022

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Dear Jimmy, We very much appreciate your comments regarding your stay at the ibis Kuala Lumpur City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vivian Chu Hotel Manager

Responded January 04, 2023
ibis Kuala Lumpur City Centre
10.0
Exceptional
aliff from Malaysia
Group
Standard Room with 2 Single Beds
Stayed 1 night in January 2023

Near KLCC..”

Location was very good..the room was clean..ID was perfect

Reviewed January 24, 2023

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Dear Aliff, We very much appreciate your comments regarding your stay at the ibis Kuala Lumpur City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vivian Chu Hotel Manager

Responded January 25, 2023
ibis Kuala Lumpur City Centre
10.0
Exceptional
Marina from Malaysia
Couple
Standard Room with 2 Single Beds
Stayed 1 night in August 2022

Will repeat again”

1st dtg sni sbb good review. So yes! Semua tiptop. Receptionist pn friendly, security good handle the traffic, bilik super cntik dan selesa, cuma xdpt swimming sbb hujan. Dan nk lunch dinner xdpt sbb TUDM da book.. Xpela.. Will repeat nxt time.. Apa2 pn brkfst sedap..

Reviewed August 29, 2022

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Dear Sir/Madam, We very much appreciate your comments regarding your stay at the ibis Kuala Lumpur City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vivian Chu Hotel Manager

Responded January 09, 2023
ibis Kuala Lumpur City Centre
10.0
Exceptional
Kimp from Indonesia
Family with teens
Standard Room with Queen Bed
Stayed 1 night in September 2022

For those who love simplicity”

The hotel was recommended for those who love a quite area and near KLCC. But it was far from public transport so you need to walk around 1 km to get to the bus station at KLCC. But, the whole facility was excellent!

Reviewed October 31, 2022

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Dear Sir/Madam, We very much appreciate your comments regarding your stay at the ibis Kuala Lumpur City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vivian Chu Hotel Manager

Responded January 09, 2023
ibis Kuala Lumpur City Centre
9.6
Exceptional
TUAN from Malaysia
Group
Standard Room with 2 Single Beds
Stayed 1 night in August 2022

Worth the money ! ”

at first i choose this hotel because it’s near klcc and can have nice city view. However it’s not how in pictures because there’s a building construction beside it. My view being blocked. Other than that, it’s worth the money! The cleanliness, the staff and the breakfast buffet are very good. My parents very like it. The staff are very good they assisted me as soon as i arrives. If you’re looking for hotel room for klcc view you may consider other hotel but

Reviewed August 15, 2022

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Dear Sir/Madam, We very much appreciate your comments regarding your stay at the ibis Kuala Lumpur City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vivian Chu Hotel Manager

Responded January 16, 2023
ibis Kuala Lumpur City Centre
10.0
Exceptional
Murni from Malaysia
Couple
Standard Room with Queen Bed
Stayed 1 night in February 2023

Best hotel ”

Nice location. Walking distance to Klcc. Breakfast was great too. Highly recommended.

Reviewed February 03, 2023

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Sir/Madam, Thank you so much for your feedback, you put a big smile on our faces! Our team is hard at work continuously trying to ensure speedy service for our customers and it’s always rewarding to hear kind words. We look forward to welcoming you here again. Thank you, Ms Vivian Chu Hotel Manager

Responded March 22, 2023
ibis Kuala Lumpur City Centre
9.6
Exceptional
Le from Malaysia
Couple
Standard Room with 2 Single Beds
Stayed 1 night in July 2022

Nice hotel with an affordable price”

The hotel was located approximately 10 mins walk away from KLCC, which is convenient. Car parks are available for free but have to be careful while driving in because the entrance was very narrow to drive in. Room was very clean, really liked their room service to send over extra water. Bathroom was clean and dry after use (shower area was separated from sink area). A bit of a long wait while checking in (maybe there was short of staffs/peak period?). Overall the experience was good.

Reviewed September 04, 2022

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Dear Sir/Madam, We very much appreciate your comments regarding your stay at the ibis Kuala Lumpur City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vivian Chu Hotel Manager

Responded January 16, 2023
ibis Kuala Lumpur City Centre
10.0
Exceptional
Rizal from Malaysia
Couple
Standard Room with Queen Bed
Stayed 1 night in July 2022

Best hotel to relax in but....”

On the second day. Exactly 1-2 hours before checking out from our room, the tap water suddenly became dirty like a mud water. But other than that, everything's just perfect. Please note that on the day of check-in, you need to que and it might take some time to check in around 30-40 min.

Reviewed August 01, 2022

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Dear Sir/Madam, Thank you very much for taking the time to write to us following your stay at ibis Kuala Lumpur City Center and we deeply regret that the services provided did not meet your expectations. We sincerely apologize for the inconvenience caused. The hotels of the Ibis brand do everything to offer you the best quality of service during each of your stays. Your opinion is therefore of the greatest interest to us. In addition, we can assure you that the necessary measures will be taken to sustainably improve the quality of the services mentioned. Thank you again for your comments. We hope to regain your trust on one of your next overnight stays and look forward to welcoming you back in the near future. With kind regards Vivian Chu Hotel Manager

Responded January 16, 2023
ibis Kuala Lumpur City Centre
10.0
Exceptional
Muhammad from Malaysia
Family with young children
Standard Room with Queen Bed
Stayed 1 night in January 2023

Good service”

Good hotel very clean and friendly 👍🏼

Reviewed January 25, 2023

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Dear Muhammad, We very much appreciate your comments regarding your stay at the ibis Kuala Lumpur City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vivian Chu Hotel Manager Ibis Kuala Lumpur City Centre

Responded February 03, 2023
ibis Kuala Lumpur City Centre
10.0
Exceptional
Haliza from Malaysia
Family with young children
Deluxe room with 1 queen bed
Stayed 1 night in February 2023

I really love this hotel!”

So confy and feels at home. Definitely will stay here again.

Reviewed February 06, 2023

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Dear Haliza, We very much appreciate your comments regarding your stay at the ibis Kuala Lumpur City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vivian Chu Hotel Manager Ibis Kuala Lumpur City Centre

Responded February 08, 2023
ibis Kuala Lumpur City Centre
10.0
Exceptional
Donnavelle from Philippines
Couple
Standard Room with Queen Bed
Stayed 3 nights in December 2022

Value for Money”

The hotel is very near to the city. Staff are friendly. They clean the room everyday.

Reviewed December 14, 2022

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Dear Donnavelle, We very much appreciate your comments regarding your stay at the ibis Kuala Lumpur City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vivian Chu Hotel Manager

Responded January 04, 2023
ibis Kuala Lumpur City Centre
10.0
Exceptional
Fathul from Malaysia
Family with young children
Standard Room with Queen Bed
Stayed 1 night in May 2022

Helpful staff”

Thanks alot for the receptionist for giving me high floor due to my request. He assigned me to get a better view from hotel. Makes my wife really happy. The room also clean.

Reviewed July 04, 2022

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We’re glad that you loved experience staying at IBIS Kuala Lumpur City Centre. We are always trying our best to make your experience memorable, and we’re glad that we’ve achieved it! We look forward to welcoming you here again. Thank you, Ms Vivian Chu Hotel Manager

Responded April 04, 2023
ibis Kuala Lumpur City Centre
10.0
Exceptional
Navina from Malaysia
Solo traveler
Standard Room with Queen Bed
Stayed 1 night in September 2022

Enjoyed my stay”

All was good staying here, except for the noise of construction or maybe some repairs going on at the above floor during the late afternoon of my check in and started again early morning around maybe 7am. Otherwise everything was great.

Reviewed September 29, 2022

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Dear Sir/Madam, Thank you very much for taking the time to write to us following your stay at ibis Kuala Lumpur City Center and we deeply regret that the services provided did not meet your expectations. We sincerely apologize for the inconvenience caused. The hotels of the Ibis brand do everything to offer you the best quality of service during each of your stays. Your opinion is therefore of the greatest interest to us. In addition, we can assure you that the necessary measures will be taken to sustainably improve the quality of the services mentioned. Thank you again for your comments. We hope to regain your trust on one of your next overnight stays and look forward to welcoming you back in the near future. With kind regards Vivian Chu Hotel Manager

Responded January 09, 2023
ibis Kuala Lumpur City Centre
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