2025
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Awarded as a top choice of Agoda travelers in 2025.

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Agoda Preferred recommends trusted and verified properties that have a long-standing relationship with Agoda and meet certain criteria.

ibis Kuala Lumpur City Centre

4 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

32 Jalan Yap Kwan Seng, Kuala Lumpur City Centre, Kuala Lumpur, Malaysia, 50450

Highlights

Rated highly by Business travelers

For the business trip here's best
Location

The hotel was wonderful and near the city centre
Great food & dining

Must try "SOI 55" restaurant opposite the hotel.
Top Value

Value for money
Highly-rated bar

Facilities

Free Wi-Fi

Pool with view

Free parking

Spa

Front desk [24-hour]

Fitness center

Restaurants

Bar

About us

Discover ibis Kuala Lumpur City Centre, ideal for two travelers with stunning rooftop pools and panoramic views. Enjoy modern design and a contemporary bar serving inventive cocktails for a delightful evening. Located just steps from the iconic Petronas Towers, explore this landmark and nearby attractions effortlessly. Located in the heart of Kuala Lumpur City Centre, this hotel offers easy access to landmarks like Pavilion Kuala Lumpur and Menara Kuala Lumpur. Guests can enjoy a refreshing pool, unwind at the spa, or join exclusive tours. Rooms are stylishly designed with essential comforts such as air conditioning and complimentary internet access. Some accommodations feature breathtaking views of the city or mountains, providing a serene retreat after exploring. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

43 travelers have booked today.

Location 9.0
Cleanliness 8.9
Service 8.7
Value for money 8.7

Based on 15,489 verified reviews

Location

9.0

Cleanliness

8.9

Service

8.7

Value for money

8.7

Facilities

8.6

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Nearest transportation options

KLCC LRT Station is within 0.48 km

LRT Train Station - KLCC is within 0.55 km

See map

9.0Exceptional

Location rating score

Exceptional location - Inside city center
Exceptional for walking
More details on walking
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There are 122 places in walking distance!

Parking
FREE
Walkable places
Fashion Icon Designer Outlet Kuala Lumpur
220 m
Kun Yam Thong Temple
380 m
Ampang Park Shopping Centre
380 m
Dharma Realm Guan Yin Sagely Monastery
390 m
Wisma MCA Building
400 m
Popular landmarks
Petronas Twin Towers
640 m
KLCC Park
830 m
Aquaria KLCC
1.0 km
KLCC - Bukit Bintang Pedestrian Walkway
1.1 km
Pavilion Kuala Lumpur
1.6 km
Closest landmarks
Embassy of Sweden
190 m
Shoppes at Four Seasons Place
510 m
Embassy of Greece
530 m
LRT Train Station - KLCC
550 m
The Intermark Mall
590 m

Good to know

Value for money8.7
Distance to city center0.65km
Location rating9.0
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport18.4 km

Select your room

1/10

Standard Room with 2 Single Beds

20 m²/215 ft²
Max 2 adults
2 single beds

8.7

Excellent

Room comfort and quality

City view

1/7

Standard Room with 2 Single beds, High Floor

20 m²/215 ft²
Max 2 adults
2 single beds

8.5

Excellent

Room comfort and quality

City view

1/6

Standard Room with 1 Queen bed, High Floor

20 m²/215 ft²
Max 2 adults
1 queen bed

8.1

Excellent

Room comfort and quality

City view

1/6

Standard Room with 2 single bed (Without Window)

20 m²/215 ft²
Max 2 adults
2 single beds

8.4

Excellent

Room comfort and quality

No Windows view

1/5

Deluxe room with 1 queen bed

30 m²/323 ft²
Max 4 adults
1 queen bed or 1 futon

8.6

Excellent

Room comfort and quality

City view

1/5

Deluxe Room with 2 Single Beds

30 m²/323 ft²
Max 4 adults
2 single beds or 1 futon

8.3

Excellent

Room comfort and quality

City view

1/5

Standard Room with Queen Bed

20 m²/215 ft²
Max 2 adults
1 queen bed
Preferred by Couples

8.7

Excellent

Room comfort and quality

City view

1/5

Standard Triple Room Without Window

20 m²/215 ft²
Max 3 adults
3 single beds

City view

1/4

Standard Room with 1 double bed (Without Window)

20 m²/215 ft²
Max 3 adults
1 double bed

8.9

Excellent

Room comfort and quality

No Windows view

1/3

Standard Room with 3 Single beds Without Window

20 m²/215 ft²
Max 3 adults
3 single beds

No Windows view

Frequently asked questions

At ibis Kuala Lumpur City Centre, customers can take part in contactless check-in and check-out option provided by this property for your comfort and safety.

The average travel time to get from ibis Kuala Lumpur City Centre to the airport is 60 minutes, but please bear in mind that the travel time may vary based on traffic, weather conditions, and time of day.

ibis Kuala Lumpur City Centre was built in 2018.

ibis Kuala Lumpur City Centre has a total of 684 rooms.

Verified guests that stayed at ibis Kuala Lumpur City Centre have given this property a rating of 8.982 for its exceptional location as the primary highlight for their stay.

Verified solo travelers that have stayed at this property have given ibis Kuala Lumpur City Centre an average rating of 8.5. You can look up more detailed customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.

Past group travelers that have stayed at this property have given ibis Kuala Lumpur City Centre an average rating of 8.5. You can find more specific customer assessments and comments by filtering for a specific type of verified travelers down in the review section.

The nearest airport to ibis Kuala Lumpur City Centre is Sultan Abdul Aziz Shah Airport, 18.0 km away.

Wake up to an excellent buffet and continental breakfast at ibis Kuala Lumpur City Centre. Travelers can enjoy breakfast offered with an additional charge of 29 MYR for children and 40.6 MYR for adults if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

More about ibis Kuala Lumpur City Centre

More about ibis Kuala Lumpur City Centre

Experience Modern Comfort at ibis Kuala Lumpur City Centre

Welcome to ibis Kuala Lumpur City Centre, a contemporary 4-star hotel located in the heart of Kuala Lumpur, Malaysia. With its convenient location and modern amenities, this hotel offers a comfortable stay for both business and leisure travelers. Built in 2018, ibis Kuala Lumpur City Centre boasts a sleek and stylish design that reflects the vibrant energy of the city. The hotel features 684 well-appointed rooms, ensuring ample space and comfort for all guests. Each room is thoughtfully furnished with modern amenities, including air conditioning, a flat-screen TV, and a private bathroom. Conveniently situated just 0.65km from the city center, ibis Kuala Lumpur City Centre offers easy access to popular attractions, shopping malls, and entertainment venues. Whether you're in the city for business or leisure, you'll find yourself within reach of all the excitement Kuala Lumpur has to offer. Check-in time at ibis Kuala Lumpur City Centre is from 03:00 PM, allowing you to settle in and start your stay at your own pace. The hotel's check-out time is until 12:00 PM, giving you ample time to enjoy a leisurely morning before departing. Families traveling with children will appreciate the hotel's child policy. ibis Kuala Lumpur City Centre allows children between the ages of 6 to 11 to stay free of charge, making it an ideal choice for a family-friendly getaway. With its modern comforts, convenient location, and excellent amenities, ibis Kuala Lumpur City Centre is the perfect choice for your stay in Kuala Lumpur. Experience the best of the city while enjoying a comfortable and relaxing stay at this 4-star hotel.

Unwind and Indulge in Entertainment at ibis Kuala Lumpur City Centre

At ibis Kuala Lumpur City Centre, entertainment takes center stage with a range of facilities designed to help you unwind and indulge. The hotel boasts a stylish bar where you can relax with your favorite drink and enjoy the vibrant atmosphere. Whether you prefer a refreshing cocktail or a classic beer, the bar offers a wide selection of beverages to suit every taste. For those seeking ultimate relaxation, the hotel features a rejuvenating spa where you can pamper yourself with a variety of treatments and massages. Let the skilled therapists melt away your stress and tension, leaving you feeling refreshed and revitalized. If you're in the mood for some socializing, head to the shared lounge/TV area where you can catch up with friends or meet fellow travelers. Sink into the comfortable seating and watch your favorite shows or sports events on the large TV screen. For a fun-filled evening, the hotel offers a karaoke facility where you can unleash your inner superstar. Gather your friends, choose your favorite songs, and sing your heart out in a private and lively setting. With its array of entertainment facilities, ibis Kuala Lumpur City Centre ensures that your stay is not only comfortable but also filled with moments of joy and relaxation.

Stay Active at ibis Kuala Lumpur City Centre's Sports Facilities

At ibis Kuala Lumpur City Centre, staying active and maintaining your fitness routine is made easy with their excellent sports facilities. Whether you are a fitness enthusiast or simply looking to unwind after a long day of exploring the city, this hotel has everything you need to stay in shape and have a great time. Start your day with a workout at the hotel's free 24-hour fitness center. Equipped with state-of-the-art cardio and strength training equipment, you can break a sweat and keep up with your fitness goals. The fitness center is conveniently open round the clock, allowing you to exercise at any time that suits your schedule. After your workout, take a refreshing dip in the hotel's outdoor pool. Located amidst a lush tropical garden, the pool offers a tranquil oasis in the heart of the bustling city. Whether you want to swim a few laps or simply relax on one of the sun loungers, the pool provides the perfect setting to unwind and soak up the sun. So, grab your swimsuit and enjoy a leisurely swim in this inviting pool.

Convenience Facilities at ibis Kuala Lumpur City Centre

At ibis Kuala Lumpur City Centre, guests can enjoy a range of convenient facilities that enhance their stay. The hotel offers a laundry service, making it easy for guests to keep their clothes fresh and clean throughout their stay. For added security, safety deposit boxes are available, allowing guests to store their valuable belongings with peace of mind. The friendly and attentive concierge team is always ready to assist guests with any inquiries or requests they may have. Stay connected with complimentary Wi-Fi in public areas, ensuring that guests can easily access the internet and stay connected with friends and family. For guests who prefer to smoke, there is a designated smoking area available. Additionally, all rooms at ibis Kuala Lumpur City Centre offer free Wi-Fi, allowing guests to stay connected from the comfort of their own room. Other convenient facilities include dry cleaning services, express check-in/check-out for a hassle-free arrival and departure, luggage storage for those with early or late flights, and daily housekeeping to ensure a clean and comfortable stay. With these convenient facilities, ibis Kuala Lumpur City Centre provides a seamless and enjoyable experience for all guests.

Convenient Transport Facilities at ibis Kuala Lumpur City Centre

At ibis Kuala Lumpur City Centre, convenience is key when it comes to transport facilities. The hotel offers a range of options to ensure that guests have hassle-free access to transportation throughout their stay. Whether you're arriving by car or need a taxi to explore the city, ibis Kuala Lumpur City Centre has got you covered. For guests who prefer to drive, the hotel provides a spacious and secure car park onsite. With self-parking available, you can easily park your vehicle and have peace of mind knowing that it is in a safe location. What's even better is that the car park is free of charge, allowing you to save on parking fees and allocate your budget towards other exciting activities in Kuala Lumpur. If you prefer to leave the driving to someone else, ibis Kuala Lumpur City Centre offers a convenient taxi service. Whether you need a ride to the airport or want to explore the vibrant city, the hotel's friendly staff will assist you in arranging a taxi. With this service, you can sit back, relax, and enjoy the sights and sounds of Kuala Lumpur without worrying about navigating through traffic or finding parking spaces.

Indulge in a Culinary Delight at ibis Kuala Lumpur City Centre

At ibis Kuala Lumpur City Centre, dining is an experience that will leave you craving for more. Start your day with a scrumptious breakfast buffet at our coffee shop, where you can indulge in an array of delectable options to kickstart your morning. From freshly baked pastries to a variety of local and international dishes, there is something to satisfy every palate. For lunch and dinner, our in-house restaurant offers a delightful culinary journey. With a menu inspired by local flavors and international cuisines, you can savor a range of mouthwatering dishes prepared by our talented chefs. Whether you're in the mood for traditional Malaysian delicacies or international favorites, our halal restaurant ensures that all dietary preferences are catered to. Rest assured, your dining experience at ibis Kuala Lumpur City Centre will be nothing short of exceptional. With daily housekeeping, you can enjoy your meals in a clean and comfortable environment. So, come and indulge in a culinary delight that will leave you wanting more.

Comfort and Variety at ibis Kuala Lumpur City Centre

At ibis Kuala Lumpur City Centre, we offer a range of comfortable and stylish rooms to suit every traveler's needs. Our Deluxe Rooms with 2 Single Beds provide a spacious and inviting atmosphere, perfect for friends or colleagues traveling together. For those seeking a cozy retreat, our Deluxe Rooms with 1 Queen Bed offer a comfortable haven to unwind after a busy day exploring the city. If you prefer a room with a view, our Standard Rooms with 1 Queen Bed on a high floor provide a breathtaking panorama of Kuala Lumpur's skyline. For those traveling with a companion, our Standard Rooms with 2 Single Beds are a great choice, offering ample space and comfort. If you're looking for a higher floor option, our Standard Rooms with 2 Single Beds on a high floor provide stunning views while ensuring a peaceful stay. Lastly, our Standard Rooms with Queen Bed offer a cozy and restful atmosphere for solo travelers or couples. Booking your stay at ibis Kuala Lumpur City Centre through Agoda guarantees you the best prices and a hassle-free experience. With Agoda's extensive network and user-friendly platform, finding and reserving your preferred room is quick and easy. Take advantage of exclusive deals and discounts available only on Agoda, ensuring that you get the most value for your money. Trust Agoda to provide a seamless booking process, allowing you to focus on enjoying your stay at ibis Kuala Lumpur City Centre.

Discover the Vibrant Kuala Lumpur City Centre

Located in the heart of Kuala Lumpur, Malaysia, the ibis Kuala Lumpur City Centre offers a prime location for both business and leisure travelers. Situated in the bustling Kuala Lumpur City Centre (KLCC) area, this modern hotel provides easy access to the city's most iconic landmarks, shopping malls, and vibrant nightlife. Step outside the hotel and find yourself surrounded by a myriad of attractions. Just a short walk away is the iconic Petronas Twin Towers, a must-visit for any traveler to Kuala Lumpur. These towering skyscrapers offer breathtaking views of the city from the observation deck and are surrounded by beautifully landscaped gardens and a bustling park. For those looking to indulge in some retail therapy, the nearby Suria KLCC shopping mall offers a wide range of international and local brands, as well as a variety of dining options. Immerse yourself in the local culture at the nearby Central Market, where you can shop for traditional handicrafts, artwork, and local delicacies. At night, explore the vibrant nightlife scene of Bukit Bintang, just a short distance away, where you'll find an array of bars, clubs, and entertainment venues. With its central location and proximity to major attractions, the ibis Kuala Lumpur City Centre is the perfect base for exploring all that Kuala Lumpur has to offer.

Convenient Transportation from the Airport to ibis Kuala Lumpur City Centre

Welcome to Kuala Lumpur, Malaysia! When it comes to reaching ibis Kuala Lumpur City Centre from the nearby airports, you have a few convenient options to choose from. If you are arriving at Kuala Lumpur International Airport (KLIA), the fastest and most efficient way to reach the hotel is by taking the KLIA Ekspres train. This non-stop train service connects the airport to KL Sentral, the city's main transportation hub. From KL Sentral, you can easily transfer to the monorail or LRT train to reach the Raja Chulan station, which is just a short walk away from ibis Kuala Lumpur City Centre. Another option is to take a taxi or ride-hailing service from the airport. The journey to the hotel usually takes around 45 minutes to an hour, depending on traffic conditions. Make sure to use the official taxi counters or reputable ride-hailing apps to ensure a safe and reliable journey.

Explore the Vibrant Surroundings of ibis Kuala Lumpur City Centre

Located in the heart of Kuala Lumpur, ibis Kuala Lumpur City Centre offers easy access to some of the city's most iconic landmarks and attractions. Just a stone's throw away from the hotel, you will find the magnificent Petronas Twin Towers. These towering skyscrapers are not only a symbol of Malaysia's modernity but also offer breathtaking views from the observation deck on the 86th floor. For nature lovers, KLCC Park is a verdant oasis amidst the bustling city. Take a leisurely stroll through its lush greenery, enjoy a picnic by the lake, or simply relax in the shade of the trees. Adjacent to the park is the Kuala Lumpur Convention Centre, a hub for international conferences and exhibitions. If you're looking for a dose of culture, head to Masjid Jamek Kampung Baru, a beautiful mosque that showcases stunning Islamic architecture. For a fun and educational experience, visit the Petrosains Science Discovery Centre, where you can explore interactive exhibits and learn about the wonders of science. With the KL Forest Eco Park and Aquaria KLCC nearby, there's something for everyone. Whether you're seeking tranquility in nature or excitement in underwater exploration, these attractions are sure to captivate your senses. Additionally, the KLCC - Bukit Bintang Pedestrian Walkway allows for easy access to the vibrant shopping and dining district of Bukit Bintang. Stay at ibis Kuala Lumpur City Centre and immerse yourself in the vibrant surroundings, where iconic landmarks and exciting attractions await at every turn.

Convenient Public Transport Stations near ibis Kuala Lumpur City Centre

Located in the heart of Kuala Lumpur, ibis Kuala Lumpur City Centre is surrounded by several public transport stations, ensuring easy access to explore the city and its attractions. One of the nearest stations to the hotel is Raja Chulan Monorail Station, which is just a short walk away. This station provides convenient access to popular areas like Bukit Bintang, where you can find shopping malls, restaurants, and vibrant nightlife. Another nearby option is Ampang Park LRT Station, which is also within walking distance. From here, you can easily reach destinations such as KLCC, Petronas Twin Towers, and Suria KLCC shopping mall. For those looking to explore the city further, Bukit Nanas Monorail Station is a great choice. It is located near the iconic KL Tower and offers easy connections to other monorail lines. Additionally, the hotel is close to LRT Train Stations such as Damai LRT, Kampung Baru LRT, Dato' Keramat LRT, and Jelatek LRT. These stations provide convenient access to various parts of Kuala Lumpur, allowing you to easily visit attractions like Merdeka Square, Central Market, and Chinatown. With its strategic location near these public transport stations, ibis Kuala Lumpur City Centre offers guests the convenience of exploring the city with ease, making it an ideal choice for both business and leisure travelers.

A Culinary Journey in the Heart of Kuala Lumpur

When it comes to dining options, ibis Kuala Lumpur City Centre is surrounded by an array of restaurants that will satisfy even the most discerning palates. Indulge in a gastronomic adventure at ZENZERO Restaurant & Wine Bar, known for its exquisite Italian cuisine and extensive wine selection. For a taste of authentic Malaysian flavors, head to Restoran Nasi Kandar Pelita, where you can savor the aromatic spices and rich curries of traditional Nasi Kandar. For a truly unique dining experience, make your way to Atmosphere 360, a revolving restaurant that offers panoramic views of the city while you indulge in a sumptuous buffet. If you're in the mood for something more casual, Tapak Urban Street Dining is the perfect spot to sample a variety of local street food in a vibrant and lively atmosphere. For a taste of Latin American cuisine, Fuego at Troika Sky Dining is a must-visit, offering a menu of tantalizing dishes inspired by the flavors of South America. Craving Korean food? K Fry Urban Korean @ Suria KLCC is the place to be, serving up delicious and authentic Korean fried chicken. For a fine dining experience, look no further than Cantaloupe at Troika Sky Dining, where you can enjoy contemporary European cuisine paired with breathtaking views of the city skyline. If you're in the mood for some freshly baked goods, Kenny Hills Bakers, Ampang is the perfect place to satisfy your cravings. And for seafood lovers, Poseidon Reserve Caviar & Oyster Bar is a hidden gem that offers a wide selection of fresh oysters and caviar. Last but not least, 1919 Restaurant is a local favorite, known for its delectable Chinese dishes and warm hospitality. With such a diverse range of dining options just steps away from the hotel, ibis Kuala Lumpur City Centre ensures that every meal is a culinary delight.

Shop 'til you drop in the heart of Kuala Lumpur

Located in the bustling city center of Kuala Lumpur, ibis Kuala Lumpur City Centre is surrounded by an array of shopping landmarks that will satisfy even the most avid shopaholics. Just a short distance away, you'll find Ampang Park Shopping Centre, a popular mall known for its wide range of shops and boutiques. If you're a book lover, Kinokuniya is a must-visit destination, offering an extensive collection of books and magazines. For those looking for high-end fashion, Louis Vuitton is just a stone's throw away, where you can indulge in luxury shopping. Uniqlo, a renowned Japanese clothing brand, is also nearby, providing trendy and affordable fashion options. If you're in the mood for some unique and artistic finds, Tear Proof and Abee Rugs offer a wide selection of handmade crafts and exquisite rugs. For those interested in pottery, Tenmoku Pottery is the perfect place to explore beautiful ceramic pieces. And if you're looking for a one-stop shopping experience, The Intermark Mall is just a short walk away, featuring a variety of retail outlets, dining options, and entertainment facilities. With such a diverse range of shopping landmarks in the vicinity, ibis Kuala Lumpur City Centre offers a convenient and exciting base for a memorable shopping experience in Kuala Lumpur.

Affordable Luxury at ibis Kuala Lumpur City Centre

Experience the perfect blend of comfort, convenience, and affordability at ibis Kuala Lumpur City Centre. With an average room price of just $51, this hotel offers exceptional value for money compared to the average price of a hotel room in Kuala Lumpur, which is $58. Whether you're a budget-conscious traveler or simply looking for great value, ibis Kuala Lumpur City Centre is the ideal choice. Despite its affordable rates, ibis Kuala Lumpur City Centre doesn't compromise on quality. Each room is thoughtfully designed with modern amenities and stylish decor, ensuring a comfortable stay. From cozy single rooms to spacious suites, there's an option to suit every traveler's needs. Plus, with its prime location in the heart of Kuala Lumpur, guests have easy access to the city's major attractions, shopping malls, and vibrant dining scene. Don't miss out on the opportunity to stay at ibis Kuala Lumpur City Centre and enjoy a luxurious experience without breaking the bank. Book your stay today and discover why this hotel is a favorite among savvy travelers!

Amazing Location and Friendly Staff at ibis Kuala Lumpur City Centre

ibis Kuala Lumpur City Centre is a hotel that has received rave reviews from its guests. With an amazing location close to the city centre, it offers convenience and accessibility to all the attractions Kuala Lumpur has to offer. The hotel's staff is known for being friendly and helpful, ensuring that guests feel welcome and well taken care of during their stay. From the moment you step into the hotel, you'll be greeted by a warm and welcoming atmosphere, thanks to the amazing hotel crew. The cleanliness of the hotel is also highly praised by guests. The rooms are well-maintained and spotlessly clean, providing a comfortable and relaxing environment. The facilities at the hotel are top-notch, offering everything you need for a pleasant stay. Whether you're looking to unwind at the end of the day or stay connected with work, the hotel has you covered. One aspect that guests particularly love about ibis Kuala Lumpur City Centre is the delicious food. The hotel offers a fantastic breakfast spread that is sure to satisfy even the most discerning taste buds. With a wide variety of options to choose from, you'll start your day off on the right foot. Overall, this hotel has received glowing reviews for its amazing location, friendly staff, cleanliness, and delicious food. It's no wonder that guests are eager to return and experience the exceptional hospitality once again.

Excellent Customer Ratings for ibis Kuala Lumpur City Centre

ibis Kuala Lumpur City Centre is a hotel that consistently receives excellent ratings from its satisfied customers. With an overall rating of 8.7, it is clear that guests have had an exceptional experience during their stay. One of the standout features of this hotel is its exceptional value for money, as reflected in its impressive rating of 8.7 for value. Guests appreciate the affordable rates and the high-quality amenities and services provided. Whether you are a budget-conscious traveler or simply looking for great value, ibis Kuala Lumpur City Centre is the perfect choice. The hotel's facilities also receive high praise, with a rating of 8.5. Guests can enjoy a range of amenities, including a fitness center, a business center, and a restaurant. The well-equipped facilities ensure that guests have everything they need for a comfortable and convenient stay. Cleanliness is another aspect that guests consistently rave about, with a rating of 8.9. The hotel maintains a high standard of cleanliness throughout its premises, ensuring that guests feel comfortable and at ease during their stay. Additionally, the hotel's prime location in Kuala Lumpur earns it a remarkable rating of 8.9. Situated in the heart of the city, guests have easy access to popular attractions, shopping centers, and dining options. Whether you are visiting for business or leisure, the hotel's convenient location allows you to make the most of your time in Kuala Lumpur. Lastly, the staff performance at ibis Kuala Lumpur City Centre is highly regarded, with a rating of 8.6. The hotel's dedicated and friendly staff go above and beyond to provide exceptional service, ensuring that guests feel welcomed and well taken care of. With such outstanding customer ratings across various categories, it is clear that ibis Kuala Lumpur City Centre is a hotel that consistently exceeds expectations. Whether you are looking for great value, excellent facilities, cleanliness, a prime location, or exceptional staff, this hotel has it all.

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Amenities and facilities

Excellent8.6

Facilities

Most talked about facilities

Languages spoken
  • English
  • Chinese [Mandarin]
  • Malay
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Golf course [on-site]
  • Gym/fitness
  • On-site entertainment
  • Pool with view
  • Spa
  • Spa/sauna
  • Swimming pool
  • Swimming pool [outdoor]
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast takeaway service
  • Cashless payment service
  • Covid-19 testing service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alcohol
  • Alternative meal arrangement
  • Asian breakfast
  • Asian cuisine in restaurant
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Buffet in restaurant
  • Coffee/tea in restaurant
  • Coffee shop
  • Desserts in restaurant
  • Halal breakfast
  • Happy hour
  • International cuisine in restaurant
  • Kitchen
  • Restaurant [halal]
  • Restaurant breakfast
  • Restaurant dinner
  • Restaurant lunch
  • Restaurants
  • Salad in restaurant
  • Snack bar
  • Soup in restaurant
  • Vegetarian restaurant
  • Western breakfast
Services and conveniences
  • Air conditioning in public area
  • Audio-visual equipment for special events
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Indoor venue for special events
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Meetings
  • Meeting stationery
  • Projector/LED display
  • Safety deposit boxes
  • Seminars
  • Shared lounge/TV area
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Family/child friendly
  • Family room
  • Kids meal
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Car park [free of charge]
  • Car park [on-site]
  • Taxi service
Available in all rooms
  • Air conditioning
  • Blackout curtains
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Complimentary tea
  • Desk
  • Electric kettle
  • Free bottled water unavailable
  • Hair dryer
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • Mini bar
  • Mirror
  • Non-smoking
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Sewing kit
  • Shower
  • Slippers
  • Smoke detector
  • Telephone
  • Toiletries
  • Towels
  • Wi-Fi [free]

Food and dining

Breakfast options
  • American
  • Asian
  • Continental
Restaurants on site
Kampung Kitchen
  • Cuisine: International, Malaysian
  • Menu: Buffet, A-la-carte

Location

32 Jalan Yap Kwan Seng, Kuala Lumpur City Centre, Kuala Lumpur, Malaysia, 50450

Excellent9.0

Location

Airports
  • Sultan Abdul Aziz Shah Airport (SZB)
    18.4 km
  • Kuala Lumpur International Airport (KUL)
    46.8 km
Public transportation
  • KLCC LRT Station
    480 m 12 min walk
  • LRT Train Station - KLCC
    550 m
Hospital or clinic
  • Twin Tower Medical Clinic
    610 m
Shopping
  • Pavilion Kuala Lumpur
    1.6 km
Convenience store
  • 7 Eleven
    290 m
Cash withdrawal
  • ATM
    350 m

What's nearby

Popular landmarks
  • Petronas Twin Towers
    640 m
  • KLCC Park
    830 m
  • Aquaria KLCC
    1.0 km
  • KLCC - Bukit Bintang Pedestrian Walkway
    1.1 km
  • Pavilion Kuala Lumpur
    1.6 km
  • Menara Kuala Lumpur
    1.6 km
  • Jalan Alor
    1.9 km
  • Central Market
    2.9 km
  • Chinatown - Kuala Lumpur
    3.0 km
  • KL Bird Park
    3.8 km
Nearby landmarks
  • Embassy of Sweden
    190 m
  • Fashion Icon Designer Outlet Kuala Lumpur
    220 m
  • Kun Yam Thong Temple
    380 m
  • Ampang Park Shopping Centre
    380 m
  • Dharma Realm Guan Yin Sagely Monastery
    390 m
  • Wisma MCA Building
    400 m
  • Avenue K
    410 m
  • Malaysia Dharma Realm Buddhist Association KL Branch
    440 m
  • Abee Rugs
    460 m
  • Japan Foundation
    460 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-5 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 6-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
Getting around
  • Distance from city center0.65km
  • Travel time to airport (minutes)60
  • Airport transfer fee200 MYR
Extras
  • Daily Internet/Wi-Fi fee0 MYR
  • Breakfast charge (unless included in room price)40.6 MYR
The property
  • Year property opened2018
  • Number of floors33
  • Room voltage220
  • Number of rooms 684
  • Non-smoking rooms/floorsno
  • Number of restaurants1
  • Number of bars/lounges1
Parking
  • Daily parking fee0 MYR

Property announcements

The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related to hotel operations and preventative measures.

Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

Reviews of ibis Kuala Lumpur City Centre from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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8.6

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 10
  • 10
  • 6.0
  • 6.0
  • 10
  • 8.8
  • 9.6
  • 10
  • 9.2
  • 9.2

Most recent

  • Location score 9 out of 10 and is a high score in Kuala Lumpur
    Location9.0
  • Cleanliness score 8.9 out of 10 and is a high score in Kuala Lumpur
    Cleanliness8.9
  • Service score 8.7 out of 10 and is a high score in Kuala Lumpur
    Service8.7
  • Value for money score 8.7 out of 10 and is a high score in Kuala Lumpur
    Value for money8.7
  • Facilities score 8.6 out of 10 and is a high score in Kuala Lumpur
    Facilities8.6
High score for Kuala Lumpur

Rating

9+ Exceptional (1,374)
8-9 Excellent (338)
7-8 Very Good (429)
6-7 Good (123)
<6 Below Expectation (254)

Review summary

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Many reviewers have mentioned the excellent and friendly service provided by the staff of the hotel. The location of the hotel is great for those who want to visit KLCC and Suria. Guests have also found the facilities to be clean and modern, with comfortable beds. The breakfast options are good and varied. Lastly, the hotel is conveniently located near a mart, local restaurants, and an LRT station.

However, some reviewers have mentioned that there were inconsistencies in room assignments.

Did you find this review summary helpful?

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Show reviews that mention 

Location

Mentioned in 282 reviews
sentiment-positive-indicator
92% Positive
sentiment-negative-indicator
7% Unfavourable

Cleanliness

Mentioned in 211 reviews
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81% Positive
sentiment-negative-indicator
18% Unfavourable

Service

Mentioned in 185 reviews
sentiment-positive-indicator
69% Positive
sentiment-negative-indicator
30% Unfavourable

Breakfast

Mentioned in 127 reviews
sentiment-positive-indicator
70% Positive
sentiment-negative-indicator
29% Unfavourable

Room comfort

Mentioned in 87 reviews
sentiment-positive-indicator
80% Positive
sentiment-negative-indicator
19% Unfavourable

Pool

Mentioned in 75 reviews
sentiment-positive-indicator
69% Positive
sentiment-negative-indicator
30% Unfavourable

Value for money

Mentioned in 74 reviews
sentiment-positive-indicator
91% Positive
sentiment-negative-indicator
8% Unfavourable

Room size

Mentioned in 73 reviews
sentiment-positive-indicator
68% Positive
sentiment-negative-indicator
31% Unfavourable

Check in

Mentioned in 62 reviews
sentiment-positive-indicator
51% Positive
sentiment-negative-indicator
48% Unfavourable
Showing 2,518 verified guest comments
Changed to review page 1
  1. 9.6
    Exceptional
    Ngô from Vietnam
    Couple
    Standard Room with Queen Bed
    Stayed 2 nights in May 2025

    “Close to Twin Towers but not much to do other than that”

    It’s a famous chain of hotels and the rooms quality are at a certain level as well. Nothing to say much, apart from it being close to KLCC so you can literally just walk your way there anytime (it will take you about 10-15 mins). The reception staff was doing their job as they should, but their attitude was cold. I’ve been to many hotels around the world with less stars and the staff there was way friendlier and they always wore a smile on their faces. So I guess the stars rating of this hotel doesn’t say much about how you will be treated as a customer. But one thing I wanted to note down is that besides the reception staff, the security guards and especially the luggage keeper were extremely friendly and helpful! Even though they didn’t speak English much, they did everything possible to help us, even called the other staff who spoke English better to help us :) in the end, we got the information we needed, which helped us save a lot of money. The luggage keeper deserves a raise please! He was the only smiling staff at the hotel! Overall, it’s a good place to stay if you prefer to just enjoy your time alone (no one will ever talk to you, even when you check out you just drop your key card in the box and go away like you’ve never been there lol). The pool is fine, not too big but the view from above is great. There were not much people at the pool when we visited so it was comfortable enough to take pictures and have a good swim. This hotel will be one of the options I will consider if I decide to visit KL next time. Oh and one more thing! If you like visiting night markets then this hotel will be far away from all of them. You will have to take a taxi (as KL MRT doesn’t accept visa card payments) to and from there. You may choose a hotel closer to the night markets if you want to spend most of your time immersing yourself in local culture :)

    Reviewed May 29, 2025

    Mr Ngo, Thank you very much for your detailed and thoughtful review. We're pleased to hear that you appreciated our convenient location near KLCC, the cleanliness of our rooms, and the warm assistance provided by our security team and especially our luggage attendant. We'll be sure to share your kind words with them—they will be thrilled to know they made a positive impact on your stay. We also take note of your comments regarding the reception team's demeanor. We regret that this aspect of your experience did not meet expectations, and we will address this with the team to ensure a more consistently warm and welcoming atmosphere for all our guests. Your insights regarding accessibility to night markets and local culture are also appreciated. While our location suits travelers looking for convenience near central landmarks like the Twin Towers, we understand the importance of local experiences and will keep your feedback in mind for future service enhancements. Thank you again for

    Responded May 30, 2025
    ibis Kuala Lumpur City Centre
  2. 8.4
    Excellent
    Enes from Türkiye
    Couple
    Standard Room with Queen Bed
    Stayed 7 nights in August 2025

    “It depends on your lifestyle .. day or night ”

    The hotel has pros and cons. It is a ten minutes walk to twin towers and the prices are better than other close hotels. The hotel is newly built and facilities are good. However, I noticed that the sound insulation is not good at all to the extent that on my first day I thought somebody is opening my door room but it was just the room next door. I had to wake up several times during my week stay because the rooms around me waking up early and I heard (opening and closing their doors, chatting to each other, rooms cleaning staff entering, .. etc.). If you are a morning person this shouldn’t bother you at all especially professionals and business men. However if you are a night person who sleeps and wake up late this would bother you. They are all active in the morning. In summary, the prices for location, food and facilities in general are reasonable and the hotel is recommended for morning persons.

    Reviewed September 05, 2025

    Dear Enes, Thank you for taking the time to share your experience with us. We’re delighted to hear that you appreciated our convenient location near the Twin Towers and found our facilities to your liking. We also appreciate your honest feedback regarding the sound insulation. We understand how important a quiet environment is for a restful stay, and we apologize for any disturbances you experienced. Please be assured that we are continuously looking for ways to improve guest comfort and will take your comments into consideration. Thank you again for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future. Best regards, Vivian Chu Hotel Manager

    Responded September 05, 2025
    ibis Kuala Lumpur City Centre
  3. 10.0
    Exceptional
    She from Egypt
    Solo traveler
    Standard Room with Queen Bed
    Stayed 4 nights in November 2025

    “Amazing stay”

    I stayed at ibis Kuala Lumpur City Centre and honestly had a great experience. The location is perfect — about a 12-minute walk from all the major attractions, and the area around the hotel is full of restaurants, cafés, and everything you might need. Very lively and convenient. The hotel itself is extremely clean, with excellent service. The rooms are comfortable, spotless, and well-equipped with everything you need. The overall standard of the hotel is impressive. There’s also a rooftop pool and a bar that serves nice drinks, which made the stay even better. Definitely recommend it!

    Reviewed December 02, 2025

    Dear She, Thank you for your wonderful 10/10 rating and for sharing such a detailed and uplifting review. We’re delighted to hear that you had an amazing stay with us. It’s great to know that our convenient location, cleanliness, comfortable rooms, and service made your visit enjoyable. We’re also glad you loved the rooftop pool and bar—these are indeed guest favourites. Your recommendation means a lot to us, and we truly appreciate your kind words. We look forward to welcoming you back to ibis Kuala Lumpur City Centre for another fantastic stay. Warm regards, Vivian Chu Hotel Manager

    Responded December 05, 2025
    ibis Kuala Lumpur City Centre
  4. 10.0
    Exceptional
    Sharlhyn from Philippines
    Group
    Standard Room with Queen Bed
    Stayed 4 nights in June 2025

    “Highly Recommended!”

    From check-in to check-out, everything was seamless and comfortable. The staff were incredibly warm, professional, and always ready to assist. The room was clean, modern, and well-equipped with all the essentials. We especially loved the cozy bed and strong water pressure in the shower—perfect after a long day exploring the city! The location is ideal—close to major attractions, restaurants, and public transport. Breakfast had a good variety and the food was fresh and tasty. Overall, we had a pleasant and hassle-free experience. Highly recommend Ibis Hotel for anyone visiting Malaysia who’s looking for quality, convenience, and value for money.

    Reviewed June 16, 2025

    Ms Sharlhyn, Thank you for sharing your positive experience at ibis Kuala Lumpur City Centre! We're thrilled to hear that your stay was seamless and comfortable from check-in to check-out. Our team takes pride in providing warm and professional service, and we're delighted that you found the staff to be incredibly helpful. It's also wonderful to know that you enjoyed the clean, modern room with all the essentials, as well as the cozy bed and strong water pressure in the shower—perfect after a long day exploring the city. We're glad the hotel's central location made it convenient for you to visit major attractions, restaurants, and public transport. As highlighted in guest reviews, our hotel is within walking distance to the iconic Petronas Twin Towers and Suria KLCC shopping mall, making it an ideal base for exploring Kuala Lumpur. It's great to know that you enjoyed the breakfast with its good variety of fresh and tasty options. Guests have praised the buffet for offering a mix o

    Responded June 16, 2025
    ibis Kuala Lumpur City Centre
  5. 8.4
    Excellent
    tracey from United Kingdom
    Couple
    Standard Room with 1 double bed (Without Window)
    Stayed 1 night in February 2026

    “Fabulous!”

    The staff were very helpful when we arrived and I had booked the wrong month - soon sorted. Very clean, beautiful decor and a comfy bed. The swimming pool was small compared to the large hotel but with a lovely high view of surrounding area. The breakfast area was huge, chaotic and mostly catered for Asian visitors with regards to the food being served. Nice little rooftop cafe and bar. Small coffe shop downstairs with limited food - pastries etc. It was extremely busy but it was very near Chinese New Year celebrations and the moto gp launch was also on. It was a 10 minute walk to the Patronas Towers, would definitly recommend.

    Reviewed February 13, 2026

    Dear Tracey, Thank you for sharing your feedback and awarding us a score of 8.4 following your stay in our Standard Room with 1 double bed (without window). We are delighted that our team was able to assist you promptly with your booking and that you enjoyed the cleanliness, décor, and comfort of your room. It is also wonderful to hear that you appreciated the rooftop pool, café, and bar, as well as our convenient location within walking distance of the iconic Petronas Twin Towers. We appreciate your comments regarding the breakfast offerings and the busy atmosphere during your stay. High occupancy periods, such as Chinese New Year and special events like the MotoGP launch, can create a bustling environment, and your observations will help us review ways to improve guest flow and food variety during peak times. Thank you for recommending our hotel, and we look forward to welcoming you back for another enjoyable stay in the future. Warm regards, Vivian Chu Hotel Manager

    Responded February 15, 2026
    ibis Kuala Lumpur City Centre
Changed to review page 1

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