Ibis London Heathrow Airport Hotel
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Ibis London Heathrow Airport Hotel

112 Bath Rd, Hayes, Middlesex, Heathrow, London, United Kingdom, UB3 5AL
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Family Room Ibis London Heathrow Airport Hotel
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     Ibis London Heathrow Airport Hotel

    Ibis London Heathrow Airport Hotel Reviews

    7.8
    Very good
    /10
    (792 reviews)See what guests said
    10.0
    Exceptional

    "The staff were all competent & friendly."

    Camille

    -

    January 3, 2019

    8.0
    Excellent cleanliness
    Recommended by 81% of guests

    Things you’ll love about Ibis London Heathrow Airport Hotel

    Things you'll love

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Currency exchange

    • Bar

    Excellent
    Location
    8.0
    See map
    Excellent location
    Popular
    Nearby
  • Buckingham Palace19.75 km
  • St. James's Park20.32 km
  • Camden Market20.35 km
  • Westminster Abbey20.81 km
  • Houses of Parliament20.84 km
  • Big Ben20.94 km
  • British Museum21.12 km
  • London Eye21.32 km
  • Tower of London24.36 km
  • Tower Bridge24.39 km
  • This property is in high demand!

    Last booked 9 hours ago

    Value for money7.9
    Location rating8.0
    Nearest airportHeathrow Airport (LHR)
    Distance to airport2.5 km

    Rooms available at Ibis London Heathrow Airport Hotel

    Standard Double Room
    Standard Double Room
    ...
    • Room size: 15 m²/161 ft²
    • City view
    • 1 double bed
    Enter dates to see prices
    Family Room
    Family Room
    ...
    • Room size: 15 m²/161 ft²
    • City view
    • 1 single bed and 1 double ...
    Enter dates to see prices
    Standard Twin Room
    Standard Twin Room
    ...
    • Room size: 15 m²/161 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Family Room
    Family Room
    ...
      Enter dates to see prices
      Basic Family
      Basic Family
      ...
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        Twin Room with 2 beds
        Twin Room with 2 beds
        ...
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          Basic Double
          Basic Double
          ...
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            Standard Twin Room
            Standard Twin Room
            ...
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              Standard Double Room with 1 Single Bed
              Standard Double Room with 1 Single Bed
              ...
                Enter dates to see prices
                Classic Family Room
                Classic Family Room
                ...
                  Enter dates to see prices
                  Have a question for Ibis London Heathrow Airport Hotel?

                  What people love about Ibis London Heathrow Airport Hotel

                  • 6.4
                    Good

                    "Location was accessible via the free london buses."

                    Nor

                    |

                    January 5, 2018

                  • 8.0
                    Very good

                    "Good comfortable stay for the price we paid."

                    Wei L.

                    |

                    March 29, 2017

                  • 8.0
                    Very good

                    "Good location, helpful staff, clean hotel"

                    lai A.

                    |

                    December 25, 2016

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                  More about Ibis London Heathrow Airport Hotel

                  More about Ibis London Heathrow Airport Hotel

                  8.8
                  Excellent

                  "Clean, tidy, friendly staffs."

                  WEN

                  |

                  February 25, 2018

                  An overview

                  Show less

                  What they offer

                  10.0
                  Exceptional

                  "Great hotel, great rooms, great food, easy check in and out."

                  Philip

                  |

                  April 3, 2018

                  Show less

                  Nearest essentials

                  Distances shown are straight-line distances on the map. Actual travel distances may vary.
                  Show less

                  What to eat nearby

                  British cuisine
                  British cuisine
                  rhubarb Restaurant & Bar
                  2.6 km British, Contemporary
                  The Establishment
                  7.2 km British
                  Emmeline's Lounge
                  8.0 km British, Gluten Free, International
                  American cuisine
                  American cuisine
                  Bleecker St. Burger
                  6.7 km American, Fast food
                  Meat and Shake
                  9.0 km American, Halal, South American
                  Limeyard
                  9.1 km American
                  European cuisine
                  European cuisine
                  Cote Brasserie - Ealing
                  9.0 km European, French
                  Lisa's
                  9.1 km European
                  Beefeater Grill
                  9.7 km European, Steakhouse

                  What's nearby

                  Distances shown are straight-line distances on the map. Actual travel distances may vary.
                  Show more

                  Property's guest policies

                  Show less

                  Some helpful facts

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                  Reviews of Ibis London Heathrow Airport Hotel from real guests

                  Provided by verified guests of Agoda
                  Agoda Reviews (792)Booking.com Reviews (9861)
                  7.8
                  /
                  10
                  Cleanliness8.0
                  Facilities7.4
                  Location8.0
                  Room comfort and quality7.3
                  Service7.9
                  Value for money7.9
                  All languages
                  All guests (792)
                  All room types

                  Show reviews that mention 

                  Showing 541 verified guest comments
                  12345
                  10.0
                  Exceptional
                  Shu from Malaysia
                  Family with teens
                  Family Room
                  Stayed 1 night in April 2019

                  Overall”

                  Highly recommended. You can reach the hotel from airport by local bus (free of charge) or Hoppa H6 with 5 pounds per person. I brought my mama for holiday and we stay there on the last day before we return to Malaysia. Quite a big space for us to do packing for 3 big luggage.

                  Reviewed April 10, 2019
                  10.0
                  Exceptional
                  Camille from United States
                  Solo traveler
                  Standard Double Room
                  Stayed 3 nights in December 2018

                  I'd stay here again in a heartbeat”

                  I stayed at Ibis for 3 nights for an extended rest layover between a work trip and home. The staff were all competent & friendly. The front desk staff met me before I got to the front desk, asked my name, put it in their phone, and I was checked in. The lobby/restaurant area is spacious and has a nice atmosphere. The breakfast buffet is fantastic, and Ronica was delightful, welcoming, and helpful every day at breakfast. Renato was outstanding at lunch and dinner. After my first meal, he recognized me with a smile, remembered my preferences, and made sure that everything was just right. The room & bathroom were clean and comfortable. A small hot water pot was provided along with coffee and tea, and there was a desk where I could work. A maintenance man came to my room the first day to change a light bulb, and even he recognized and greeted me when we passed in the hall on following days. I'll be back! Uber costs: LHR>Ibis (late Sat night): £20; Ibis>LHR: £6 (Tues late morning)

                  Reviewed January 03, 2019
                  4.0
                  carlo from United Kingdom
                  Solo traveler
                  Standard Twin Room
                  Stayed 4 nights in March 2019

                  Tatty, old and dirty”

                  Really bad to see how Ibis save money on towels to squeeze their profits in. Towels look disgusting. They are also doing well cutting the cost of training and teaching English to their staff. How on earth these cleaners can work to British standards, cleaning toilets and rooms, when they don't speak a word of the language? They are renovating: laughable !!! all they're doing is giving the rooms a lick of paint, but the showers seem to be new. The all place, apart from the ground floor, looks like a setting from Victorian England, with layers upon layers of paint... and they're doing it again ! :) The carpets, my god, make sure you have shoes on at all times. Ibis need to do better

                  Reviewed March 08, 2019
                  4.4
                  carlo from United Kingdom
                  Solo traveler
                  Standard Double Room
                  Stayed 1 night in March 2019

                  Bring your dictionary along...”

                  ... and clean towels, if you're planning to stay here. The chambermaid on my floor did not understand English and very casually entered my room despite the 'Do not disturb' sign. Went downstairs to complain to duty manager, had to because the phone wouldn't work, he just told me most of the cleaners do not speak English, in London that is ! The carpet looks disgustingly dirty and so do the towels, what else? Ah the air-conditioning doesn't work as it should and last week got a room that smelt of urine. Great ! No wonder it's so cheap

                  Reviewed March 08, 2019
                  6.4
                  Good
                  ALEXANDRE from United Kingdom
                  Couple
                  Standard Double Room
                  Stayed 1 night in February 2019

                  Pleasant stay”

                  I stayed for 1 night, before an early flight from Heathrow. Easy access on London busses from the airport terminal... Room was small, but clean and tidy - if I was being picky, I would say the bathroom lighting is not bright enough and you can hear some aircraft noise. Staff both at reception and restaurant were friendly, however I found the breakfast price £10 a bit steep for what was on offer!

                  Reviewed February 24, 2019
                  9.6
                  Exceptional
                  David from United Kingdom
                  Solo traveler
                  Standard Double Room
                  Stayed 1 night in October 2018

                  Exceptional”

                  This is a smashing hotel in a great location for LHR. The rooms are perfectly adequate and comfortable before flying the next day. Excellent buffet breakfast . Very good regular shuttle bus service to the airport. Good value for money

                  Reviewed October 17, 2018
                  9.6
                  Exceptional
                  Liam from Malaysia
                  Couple
                  Standard Double Room
                  Stayed 1 night in August 2018

                  Lively atmosphere and great service”

                  Surprisingly lively atmosphere in the reception/restaurant/bar area made a nice buzz, in contrast to the typical dreary airport hotel. Facilities seemed new and well maintained. Staff were friendly and attentive. Service exceeded expectations.

                  Reviewed August 06, 2018
                  5.6
                  WAI from Hong Kong
                  Couple
                  Standard Twin Room
                  Stayed 2 nights in April 2019

                  Small room”

                  Local free bus direct to the bus

                  Reviewed April 30, 2019
                  8.0
                  Excellent
                  Naim from Malaysia
                  Couple
                  Standard Double Room
                  Stayed 1 night in February 2019

                  Good place for transit”

                  I was approached by one of the staff when I entered the hotel and I gave my name and he checked in the system and said I haven't paid. I was shocked so I showed him my receipt. Luckily I printed my receipt just in case something like this happened. A senior staff was then referred to and told the staff that agoda's guests usually have paid up all bills right after any bookings. I was told by the senior staff that the staff that approached me earlier was a trainee. I think any trainee should be trained to double check their system properly especially when it comes to sensitive things like payments.

                  Reviewed February 19, 2019
                  6.4
                  Good
                  Andrew from United States
                  Solo traveler
                  Standard Double Room
                  Stayed 8 nights in January 2019

                  Small basic room on bus routes, near Heathrow, busy lobby bar”

                  Basics only small clean quiet (good insulation) room near Heathrow Airport. Only minuses were very limited food due to lobby bar only + no shops within walking distance. Also only chair in bedroom plastic with no wheels & very uncomfortable to sit in. People use their computers should have a comfy work chair.

                  Reviewed January 31, 2019
                  9.6
                  Exceptional
                  Brian from United Kingdom
                  Couple
                  Standard Double Room
                  Stayed 1 night in March 2019

                  Another good stay”

                  Our regular Heathrow stop over and as good as ever.

                  Reviewed April 18, 2019
                  10.0
                  Exceptional
                  Dean
                  Solo traveler
                  Standard Double Room
                  Stayed 1 night in March 2019

                  Nice location ”

                  The place seemed nice had a pool table which was great fun not seen this in a hotel before. There is a bowling alley next door. They cook a great sour dough pizza Well worth the money here

                  Reviewed March 27, 2019
                  9.2
                  Exceptional
                  Simone from Singapore
                  Couple
                  Standard Double Room
                  Stayed 1 night in March 2018

                  Exceptional”

                  Good enough for a short stay if you need to be near the airport for an early morning flight. The rooms and toilets looked a little old, and there was cigarette smell in the toilet if my non-smoking room which might have come in through the vents.

                  Reviewed April 06, 2018
                  8.8
                  Excellent
                  WEN from China
                  Family with young children
                  Standard Double Room
                  Stayed 1 night in February 2018

                  a little far away from the airport”

                  clean, tidy, friendly staffs. everything is great except the location. it needs 10 minute to wait for a bus and the bus takes 10 minutes to the hotel. then take 8 minutes walk to the hotel.. if you have heavy bag and would go buy bus, not a good way.

                  Reviewed February 25, 2018
                  8.8
                  Excellent
                  NEIL from Australia
                  Solo traveler
                  Standard Double Room
                  Stayed 1 night in January 2018

                  Basic but Nice near Heathrow.”

                  I needed one night for an early morning car drop off and travel into London. The Ibis is a good economical option right next to the Avis depot. As you would expect for a chain hotel - modest but comfortable rooms, clean bathroom etc. The Fifi was pretty awful and the AC never really got very warm. Parking is extra (12 GBP overnight) as was breakfast (I thought it was included. It met the need but all very functional. Good check in staff although other staff had that gloomy, resentful East European attitude I've come to expect in UK hotels .

                  Reviewed January 19, 2018
                  8.0
                  Excellent
                  June from Malaysia
                  Couple
                  Standard Twin Room
                  Stayed 1 night in March 2017

                  Good location”

                  We only stay 1 night for transit flight. But overall we were happy with the hotel. Location wise, close to Heathrow. Easy access by taxi and shuttle bus. Room is neat and clean. Check in was a breeze. Buffett breakfast was good too.

                  Reviewed March 14, 2017
                  8.0
                  Excellent
                  Marisa from Philippines
                  Couple
                  Standard Double Room
                  Stayed 1 night in February 2017

                  Ideal in every way, bed was very comfortable. Staff were courteous, couldn't find fault in anything.”

                  Ease of location, comfort and staff all made this a perfect stay. Tip take a taxi back to airport, not the Hotel Hoppa, same price for 2 people and you don't have to wait, the Hoppa failed to arrive on time when going to the hotel which was frustrating. But not the hotels fault of course

                  Reviewed February 03, 2017
                  10.0
                  Exceptional
                  Alexandra from Australia
                  Solo traveler
                  Standard Double Room
                  Stayed 1 night in August 2016

                  Absolutely Amazing”

                  I stayed here the night before my flight home to Australia. The staff completely exceeded my expectations and for the first time in 2 weeks I felt right at home and I was welcomed warmly. They made organising my airport transfer in the early hours of the morning a total breeze and even gave me a free drink card. I stayed at home crappy places in the middle of London during my stay, but I can honestly say when I come back I will be staying at this hotel for the duration of my next visit to England, I don't care how long or how much it will cost me to travel each day, it is completely worth it. Thank you so much to all the staff involved!!

                  Reviewed December 24, 2016
                  8.0
                  Excellent
                  Michael from United Kingdom
                  Couple
                  Standard Double Room
                  Stayed 1 night in July 2016

                  A pleasant overnight stay”

                  Easy check in, an enjoyable dinner and a good night's sleep. Availability of a car and driver to take us to collect our rental car was very useful. We have stayed here twice now after arriving from the far east to get a good night rest before driving to Somerset, and will continue to do so.

                  Reviewed July 06, 2016
                  10.0
                  Exceptional
                  gaikheah from Malaysia
                  Family with teens
                  Standard Twin Room
                  Stayed 1 night in October 2015

                  It was a wonderful hotel..cozy and nice ”

                  Clean...cozy...and nice friendly staffs

                  We were glad to stay here. We spent a night here and next day we visit Windsor Castle not very far from here. The hotel were clean and cozy .....simple and nice design. All staff were very friendly and helpful. I feel that the hotel is more likely better than a 3 star hotel. Well....i strongly recommended staying in this hotel....and would come again soon!

                  Reviewed October 29, 2015
                  12345
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                  Ibis London Heathrow Airport Hotel
                  |Very good 7.8
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                  • Excellent location
                  • Buckingham Palace
                  • Hatton Cross Tube Station is within 1.63 km