Ibis Melbourne Hotel and Apartments
Ibis Melbourne Hotel and Apartments
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"The apartment was spacious and very comfortable."

Chien H.

|

September 4, 2017

Standard 1 Double and 1 Single Bed - Bed Ibis Melbourne Hotel and Apartments
Standard 1 Double and 1 Single Bed - Bed
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Lobby Ibis Melbourne Hotel and Apartments
Lobby
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Lobby Ibis Melbourne Hotel and Apartments
Lobby
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Interior view Ibis Melbourne Hotel and Apartments
Interior view
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Excellent
Location
8.7
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Ibis Melbourne Hotel and Apartments

Excellent location
- Inside city center
Very good
From 997 reviewsSee what guests said
7.9
/
10
Excellent cleanliness
8.2
Recommended by 92% of guests
Value for money7.9
Distance to city center0 km
Location rating8.7
Nearest airportEssendon Airport (MEB)
Distance to airport10.9 km
  • 730 meters to public transportation

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Air conditioning

Room choices
8.0
Very good
Room comfort & quality
8 travelers are looking at this property right nowBook now before it's too late!
2 Bedroom Apartment
2 Bedroom Apartment
...
  • Room size: 56 m²/603 ft²
  • Non-smoking
  • 2 single beds and 1 queen b...
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1 Bedroom Apartment Hot Deal
1 Bedroom Apartment Hot Deal
...
  • Room size: 30 m²/323 ft²
  • Shower
  • 1 double bed
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2 Bedroom Apartment Hot Deal
2 Bedroom Apartment Hot Deal
...
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    1 Bedroom Apartment
    1 Bedroom Apartment
    ...
    • Room size: 36 m²/388 ft²
    • Non-smoking
    • 1 king bed
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    Double Standard Hot Deal
    Double Standard Hot Deal
    ...
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      Standard 1 Double and 1 Single Bed
      Standard 1 Double and 1 Single Bed
      ...
      • Room size: 22 m²/237 ft²
      • Non-smoking
      • 1 single bed and 1 double b...
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      Standard Queen Room
      Standard Queen Room
      ...
      • Room size: 23 m²/248 ft²
      • Non-smoking
      • 1 queen bed
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      Standard Queen Room - Late Check-In After 21:30
      Standard Queen Room - Late Check-In After 21:30
      ...
      • Room size: 23 m²/248 ft²
      • Shower
      • 1 king bed
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      Standard Hot Deal Queen Bed
      Standard Hot Deal Queen Bed
      ...
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        Superior 2 Bedroom Apartment
        Superior 2 Bedroom Apartment
        ...
        • Non-smoking
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        More about Ibis Melbourne Hotel and Apartments

        More about Ibis Melbourne Hotel and Apartments

        "Room clean and close city centre"

        TJONG

        |

        July 4, 2017

        An overview

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        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        What to eat nearby

        Australian cuisine
        Australian cuisine
        Captain Melville
        90 m Australian, Bar, Gastropub
        Caffe Scaletti
        130 m Australian, Cafe
        Jasper Kitchen
        130 m Australian, Cafe, Fusion
        Asian cuisine
        Asian cuisine
        Bali Bagus
        130 m Asian, Halal, Indonesian
        Kitchen Inn
        140 m Asian, Malaysian, Singaporean
        CY Sushi & Noodle
        140 m Asian, Sushi
        Gluten Free
        Gluten Free
        NERO Carlton
        710 m Gluten Free, Italian
        +39 Pizzeria
        740 m Gluten Free, Italian, Pizza
        La Spaghettata Restaurant
        760 m Gluten Free, Italian

        What they offer

        "Very friendly staff"

        Hun H.

        |

        July 6, 2017

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        What's nearby

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        Property's guest policies

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        Some helpful facts

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        Real reviews from real guests

        Agoda Reviews (997)Booking.com Reviews (2609)
        7.9
        /
        10
        Cleanliness8.2
        Facilities7.3
        Location8.7
        Room comfort and quality8.0
        Service8.0
        Value for money7.9
        Provided by verified guests of Agoda
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        2 Bedroom Apartment
        Standard 1 Double and 1 Single Bed
        Standard Queen Room
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        Showing 844 verified guest comments
        12345
        6.4
        Good
        TY from Cambodia
        Family with young children
        Standard 1 Double and 1 Single Bed
        Stayed 4 nights in October 2018
        good WIFI”
        location is good, but the breakfast is same same everyday
        Reviewed October 18, 2018
        7.6
        Very good
        Suet from Hong Kong
        Family with teens
        Standard 1 Double and 1 Single Bed
        Stayed 4 nights in September 2018
        Very good”
        The front desk of the morning shift are both really nice, helpful and clear enough to solve my inquiry. However, the girl at night shift are impatient and being perfunctory. She was making me confuse and made things complicated while I ask her the suggestion on transportation. Luckily I got help from the morning shift on the next day. Also, she told me to grab the suitcase myself from the storage room because "There are many luggage in the room" and she did not want to check on the storage number on each pieces. It was fine for me to go with her and I understand there were only one staff at front desk at the time, she might not want to leave her spot for so long. Finally she just opened the storage room door for me and I went in myself. She wasn't even look at me while I came out. I think this is insecure.
        Reviewed October 09, 2018
        8.8
        Excellent
        ricky from Malaysia
        Group
        Standard 1 Double and 1 Single Bed
        Stayed 6 nights in September 2018
        great”
        Very Good
        Reviewed October 01, 2018
        6.0
        Winfred from Singapore
        Group
        1 Bedroom Apartment
        Stayed 2 nights in September 2018
        It was ok stay.”
        Kinda old.. but location was good. Rooms with queen bed was spacious. Twin beds were kinda small though. Near Queen Victoria Market and walk-able to the city. Wifi was slow and not really working at times. Overall satisfactory.
        Reviewed September 28, 2018
        7.6
        Very good
        Eu from Malaysia
        Family with teens
        2 Bedroom Apartment
        Stayed 3 nights in September 2018
        Very good”
        Good Location and rooms were comfortable and clean
        Reviewed September 20, 2018
        8.0
        Excellent
        Tunyaporn from Thailand
        Group
        2 Bedroom Apartment
        Stayed 2 nights in August 2018
        Very good”
        customer service is good.
        Reviewed September 19, 2018
        10.0
        Exceptional
        LOO from Malaysia
        Couple
        Standard 1 Double and 1 Single Bed
        Stayed 1 night in September 2018
        Exceptional”
        Hotel was nice
        Reviewed September 18, 2018
        8.8
        Excellent
        Jervin from Singapore
        Family with young children
        Standard 1 Double and 1 Single Bed
        Stayed 4 nights in August 2018
        Friendly Staff”
        We reached hotel around 10am, and to our surprise, we are able to check into the room. This was a great help to us, especially after a long flight and kid are tired. But internet was limited to 500MB a day, so if you are not in need of internet, is a good hotel to stay
        Reviewed September 03, 2018
        10.0
        Exceptional
        Hon from Malaysia
        Group
        Standard 1 Double and 1 Single Bed
        Stayed 4 nights in August 2018
        Good location with tram accessibility”
        The hotel is located near to the tram, and with this, easy to access to attractions surrounding
        Reviewed September 03, 2018
        9.6
        Exceptional
        helen from Indonesia
        Group
        Standard 1 Double and 1 Single Bed
        Stayed 3 nights in August 2018
        everything was perfect”
        this hotel is accessible by the tram (within free tram zone), near the Queen Victoria Market that we loved it so much, lots of choice for breakfast and shopping for souvenir and fresh fruits also
        Reviewed August 26, 2018
        9.6
        Exceptional
        Mohamed from Singapore
        Family with young children
        Standard 1 Double and 1 Single Bed
        Stayed 1 night in August 2018
        Friendly staff and nice hotel”
        The staff were very helpful and friendly... the room was fantastic...
        Reviewed August 16, 2018
        9.2
        Exceptional
        Suresh from India
        Family with young children
        Standard 1 Double and 1 Single Bed
        Stayed 3 nights in July 2018
        Exceptional”
        The room should have walking slippers and bathrobe. The fridge should be stocked with some juice and drinks for guests. Drinking water was not available neither a mention that tap water was safe to drink. Otherwise all facilities was excellent .
        Reviewed July 23, 2018
        8.0
        Excellent
        Chong from Indonesia
        Couple
        1 Bedroom Apartment
        Stayed 5 nights in June 2018
        location is very good”
        Location is perfect, near supermarket, eateries, malaysian eateries is delicious, menya ramen is coming with big portion for us. The hotel also just 200 m from Victoria fresh market, suggestion for breakfast variation needs upgrade, after 2 days i n a row with the same hot meal, everything is not interesting to try. should add more fresh vegetables for salad, cheese and lots of condiments for hot congee. hotel is very near to eateries, clean enough, get the one bed room apartment for the king bed size. Toiletries are not enough, should prepare your self for toothbrush and toothpaste, body lotion etc. Will absolutely come back to this hotel, especially during discount period.
        Reviewed July 16, 2018
        Thank you so much for your detailed review.
        Responded July 22, 2018
        Ibis Melbourne Hotel and Apartments
        8.8
        Excellent
        Chong from Indonesia
        Group
        2 Bedroom Apartment
        Stayed 5 nights in June 2018
        Great Location”
        Very convenient to eateries, victoria market just 100 meter away. hotel is quite reasonable price. breakfast variation is just so so
        Reviewed July 16, 2018
        Thank you so much!
        Responded July 22, 2018
        Ibis Melbourne Hotel and Apartments
        8.0
        Excellent
        Stephen from Indonesia
        Group
        1 Bedroom Apartment
        Stayed 1 night in February 2018
        The staffs are very nice, great location”
        Located at very good location, few steps away to QV market, the staffs are very nice, they gave us upgrade as we unpurposely keep check in in this hotel instead of changing to another one due to the very great location and room is not that small too
        Reviewed July 03, 2018
        Thank you!
        Responded July 22, 2018
        Ibis Melbourne Hotel and Apartments
        8.8
        Excellent
        Chong from Malaysia
        Group
        2 Bedroom Apartment
        Stayed 7 nights in May 2018
        good”
        we are very disappointed can't cook in the room.
        Reviewed June 23, 2018
        Dear Chong We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel and Apartments. I am happy to hear that you enjoyed a comfortable stay with us. Thank you for your comments about how we can improve our services for the future, I will certainly address this and explore the possibility of offering better cooking facilities in our apartments. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to seeing you again soon. Kind regards, Annabelle Gibney Operations Manager ibis Melbourne Hotel and Apartments
        Responded June 30, 2018
        Ibis Melbourne Hotel and Apartments
        9.6
        Exceptional
        Dominique from Singapore
        Family with young children
        2 Bedroom Apartment
        Stayed 5 nights in June 2018
        Fabulous staff and perfect location for exploring the city. 2 mins walk to tram & Queen Vic market”
        The staff were so helpful and welcoming!
        Reviewed June 09, 2018
        Dear Dominique We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel and Apartments. Thank you for letting me know about the service provided by the team during your stay, it is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Annabelle Gibney Operations Manager ibis Melbourne Hotel and Apartments
        Responded June 30, 2018
        Ibis Melbourne Hotel and Apartments
        8.0
        Excellent
        Stephen from Indonesia
        Family with teens
        Standard 1 Double and 1 Single Bed
        Stayed 3 nights in February 2018
        Overall it was OK”
        The location is quite good, just few steps away to Queen Victoria Market, the size of the room is not that big but not that small also, suitable for travelling with family of 3 maximum. There were not many staffs over there, but they were quite helpful. There were no bellboy to help us with the luggage. Overall it was OK.
        Reviewed June 08, 2018
        4.4
        Kimberley from New Zealand
        Couple
        Standard 1 Double and 1 Single Bed
        Stayed 4 nights in February 2018
        Terrible ”
        Room was so dirty on arrival informed reception. They said they would clean the areas addressed the next morning. Next day after being out room was still dirty, again told reception.... long story short they never cleaned the room, forgot to give us towels, cards never worked for room. Would never stay here again. No communication between from desk staff at change over or to cleaners.
        Reviewed June 07, 2018
        8.4
        Excellent
        Lynn from Singapore
        Business traveler
        Standard Queen Room
        Stayed 1 night in May 2018
        Disappointed ”
        Stay 1 night at IBIS Therry Street before leaving Melbourne. Overall experience quite good except 2 minor issues. No complimentary bottles water provided. The electric water boiler was rusty inside. No check done to ensure it is properly clean and replaced for guest use.
        Reviewed May 28, 2018
        Dear Lynn, Thank you for your feedback. It has been taken on board!
        Responded June 02, 2018
        Ibis Melbourne Hotel and Apartments
        12345
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