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2015

Ibis Melbourne Swanston Street

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Very good7.7
Based on 633 reviews
82% would recommend to a friend
Ibis Melbourne Swanston Street
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8.1 Excellent location
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8.1Location
  • 1.1 kilometers to public transportation

  • Air conditioning

  • Daily housekeeping

  • Safety deposit boxes

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Room choices
Standard Queen Room
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  • City view
  • 14 m²
  • 1 queen bed
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Standard Twin Room
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  • 14 m²
  • Non-smoking
  • 2 single beds
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    Standard Twin Room
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                  Have a question for Ibis Melbourne Swanston Street?

                  Nearest essentials

                  Airports
                  • 11 kilometers to
                  • Essendon Airport (MEB)
                  • 18 kilometers to
                  • Melbourne Airport (MEL)
                  Public transportation
                  • 1.1 kilometers to
                  • Flagstaff Railway Station
                  • 1.2 kilometers to
                  • Parliament Railway Station
                  Hospital or clinic
                  • 900 meters to
                  • Royal Melbourne Hospital
                  Pharmacy
                  • 700 meters to
                  • Nova Pharmacy
                  Convenience store
                  • 100 meters to
                  • EzyMart
                  Cash withdrawal
                  • 300 meters to
                  • ATM

                  More about

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                  Verified guest reviews

                  Agoda Reviews (633)
                  Booking.com Reviews (2379)

                  3.5

                  Filter by guest type:
                  • Cleanliness 8.4
                  • Facilities 7.2
                  • Location 8.1
                  • Room comfort and quality 7.8
                  • Service 7.9
                  • Value for money 7.7
                  • Cleanliness 8.1
                  • Facilities 7.4
                  • Location 8.2
                  • Room comfort and quality 7.1
                  • Service 7.4
                  • Value for money 7.3
                  • Cleanliness 8.2
                  • Facilities 6.9
                  • Location 7.8
                  • Room comfort and quality 7.8
                  • Service 7.9
                  • Value for money 7.6
                  • Cleanliness 8.6
                  • Facilities 7.2
                  • Location 8.4
                  • Room comfort and quality 8.0
                  • Service 8.1
                  • Value for money 7.9
                  • Cleanliness 8.1
                  • Facilities 7.2
                  • Location 7.8
                  • Room comfort and quality 7.1
                  • Service 7.7
                  • Value for money 7.7
                  • Cleanliness 8.4
                  • Facilities 7.8
                  • Location 8.4
                  • Room comfort and quality 7.3
                  • Service 7.9
                  • Value for money 7.9
                  • Cleanliness 8.8
                  • Facilities 7.4
                  • Location 8.0
                  • Room comfort and quality 8.2
                  • Service 7.8
                  • Value for money 8.0
                  Provided by verified guests of Agoda
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                  Room type
                  • Standard Queen Room
                  • Standard Twin Room

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                  7.6
                  Ken from Malaysia
                  Couple
                  Standard Queen Room
                  Stayed 1 night in September 2017
                  Value for money and great location”
                  Location is strategic but a bit pricy. But overall service is good and convenient to the city center.
                  Reviewed September 04, 2017
                  Thank you for the great feedback Ken. Your views are extremely valuable to us and are being taken into consideration by the management. Thanks for choosing us. Kind regards, Sakina
                  Responded September 05, 2017
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                  Ibis Melbourne Swanston Street
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                  8.0
                  Bridget from United States
                  Business traveler
                  Standard Queen Room
                  Stayed 1 night in February 2017
                  Good location for the uni, poor location for touri”
                  I stayed here because I had business at University of Melbourne, and this was very nearby. It is a nice hotel well suited for business travelers. The breakfast cafe wasn't very good, and the bar was not well-manned, and the food in the area was not very good though.
                  Reviewed September 04, 2017
                  Thank you for your great ratings and constructive feedback. I will definitely pass this feedback onto the team. With food and beverage, the restaurants and café on the ground floor are owned and managed externally, giving us very little control on quality. I do hope we have been able to make up for their shortcomings with our level of service and comfortable beds. Kind regards, Sakina
                  Responded September 05, 2017
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                  Ibis Melbourne Swanston Street
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                  8.8
                  Khadija from Malaysia
                  Solo traveler
                  Standard Queen Room
                  Stayed 3 nights in August 2017
                  Strategic Location, Clean, Comfortable and Value f”
                  I thoroughly enjoyed my 3 day stay at the hotel. Was contemplating on booking at the ibis budget CBD but oddly enough the 'budget' hotel was far more expensive that the ibis on Swanton. I was initially concerned about the location but it turned out to be amazing! Walking distance to the market and Melbourne Central which ultimately connects you to pretty much the whole city. The room was super clean and the bed was comfortable.The staff were also very helpful and a special shoutout to Ricky for helping me arrange my great ocean road tour! Will definitely be staying here again for my next visit :)
                  Reviewed August 29, 2017
                  Dear Khadija, Thank you for the excellent review and the kind words. We are very pleased to learn that you had such a great stay with us in Melbourne. Being close to the CBD has always brought us free travellers such as yourself and it makes us feel great to learn that you would like to return to stay with us again. Once again, thanks for choosing us and we look forward to seeing you soon. Kind regards, Sakina
                  Responded September 05, 2017
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                  Ibis Melbourne Swanston Street
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                  4.4
                  Shuchen from China
                  Business traveler
                  Standard Twin Room
                  Stayed 7 nights in July 2017
                  There is no FREE WIFI”
                  There is no FREE WIFI.
                  Reviewed July 27, 2017
                  Dear Shuchen, Might I apologise for the experience you have had with the Wi-Fi. We do have free access to Wi-Fi for all loyalty members. Sign up to this loyalty program - AccorHotels Le Club Loyalty Program is 100% free. majority of our guests are already members of the program or sign up at reception. In this instance, I believe the information was not conveyed to you in time and I do apologise. In the future, when visiting any Accor Hotel property - ibis, Novotel, Sofitel, Mercure, to name some, having a membership of this program will be really handy. Kind regards, Sakina
                  Responded August 14, 2017
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                  Ibis Melbourne Swanston Street
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                  10.0
                  Joan from Singapore
                  Couple
                  Standard Twin Room
                  Stayed 2 nights in January 2017
                  Great experience, clean and fresh room”
                  I've enjoyed my stay with ibis hotel, they always made me feel at home. My room is clean and smells really fresh, bed and pillows are comfortable. Will definitely stay with ibis again! Great location too.
                  Reviewed June 06, 2017
                  Dear Joan, Thank you for the great review and excellent feedback. It is always reassuring to learn that our guests have had a pleasant stay with us. Should you visit Melbourne again, please allow us to be able to host you. Kind regards, Sakina
                  Responded August 14, 2017
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                  Ibis Melbourne Swanston Street
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                  7.2
                  li from Australia
                  Solo traveler
                  Standard Queen Room
                  Stayed 1 night in April 2017
                  Good”
                  Good price for location
                  Reviewed May 11, 2017
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                  7.2
                  David from Mauritius
                  Solo traveler
                  Standard Queen Room
                  Stayed 2 nights in March 2017
                  great budget hotel”
                  nice hotel, good location, very clean
                  Reviewed May 08, 2017
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                  7.2
                  LING from Malaysia
                  Couple
                  Standard Queen Room
                  Stayed 4 nights in April 2017
                  Not so good house keeping service”
                  Overall it was an ok stay. Location and staff was alright... but not the house keeping service. I stayed there for 4 nights and had the first house keeping serving on the 2nd night by requesting change the pillow case before I went out in the morning and they say ok. They clean my room but didn't change my pillow case as requested and didn't wash the cup that I've use. So I request for pillow case changing again and the front desk have to do it for me. Apparently house keeper left at 3pm. Then the 3rd night I requested to change the bed sheet, they said ok but it didn't happen again coz I saw the same dirt on the same spot.. Other that the house keeping it was an alright hotel to stay.
                  Reviewed May 06, 2017
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                  3.6
                  toh from Malaysia
                  Couple
                  Standard Queen Room
                  Stayed 1 night in April 2017
                  A bit far from train station ”
                  For a short stay is fine.
                  Reviewed April 28, 2017
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                  6.0
                  HuiLing from Malaysia
                  Couple
                  Stayed 1 night in March 2016
                  value for money but don't put high expectation on it. ”
                  Relatively small room but just nice for us to put 2 luggages. Our aircond is nvr cold, think they fixed the temp depsite there's a temp controller in the room
                  Reviewed April 20, 2017
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                  Ibis Melbourne Swanston Street
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