"Hotel restaurant near the lobby is always a good choice, and..."
March 26, 2018
Located in heart of Mumbai
Free Wi-Fi in all rooms!
|Value for money||7.2|
|Distance to city center||2 km|
|Nearest airport||Chhatrapati Shivaji International Airport (BOM)|
|Distance to airport||2.2 km|
"Location excellent service and food"
August 21, 2018
"Clean & near to airport"
October 30, 2018
"Great for transit as usual."
January 25, 2017
"Staff is extremely helpful and there is free pick up and dro..."
December 28, 2017
The ibis Mumbai Airport - An AccorHotels Brand enjoys a convenient location only one kilometer from the Mumbai Domestic Airport and 15 minutes from the international airport. An ideal place to conduct business or spend your holidays, the property's surroundings include numerous corporate buildings, restaurants, as well as shopping complexes. Compromising 148 guestrooms, each one is fully facilitated with contemporary amenities. A restaurant in-house serves up exquisite Indian food and a more casual bar serves both international and local cuisines. At ibis Mumbai Airport - An AccorHotels Brand, guests will experience originality, modern design, and an outstanding quality of service.
"The staff & management were very welcoming and attentive."
January 27, 2017
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 0 year(s).
|Guest's age||Extra bed|
Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 3-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
ibis Mumbai Airport - An AccorHotels Brand
Show reviews that mention
I had to stay near the airport to catch an early morning flight. I found the IBIS to be a wonderful property. The clean, modern look was uplifting. The check in process was swift and professional. The service at the front bar was great as well. The room, bathroom and shower are all small. But that was okay for me given the single nights stay. Everything was modern, clean and comfortable. I recommend this hotel for anyone who needs to be near the airport.
Dear Guest, Thank you for taking out your valuable time to share such an amazing feedback of our stay experience at ibis Mumbai Airport. It is a pleasure for us to know that you had a comfortable stay with us and that you enjoyed our staff services. Indeed, it will be as uplifting for them to know that an esteemed guest like yourself leave the hotel on a happy note. We look forward to your continued patronage. Regards, Gaurav Chavan Hotel Manager
Service staff were great and hospitable. Buffet breakfast was good, with an adequate variety of food. The facilities however were disappointing. The room was not well designed and as such not all spaces were able to be utilised to store luggage etc. The window blinds in the room did not block all the sunlight out in the mornings. The TV also stopped working during my stay. The bedsheets and pillow covers were clean. However the bathroom facilities were below average. The bathroom did not feel clean. The toilet paper provided was very poor quality and no tissue was provided. The shower area was not properly cleaned as well.
Dear Guest, Thanks a lot for sharing your stay feedback and for your generous good bits of compliments for our staff service and culinary offerings. I am extremely concerned to read your feedback and sincerely regret that your experience was not one that is most often reflective of our normal service levels at the hotel. Rest assured we will take the necessary corrective measures to ensure the lapses you experienced do not reoccur in the future. With this in mind, I hope that we will have the pleasure of welcoming you back to our hotel in the future, and please know that will do the utmost to provide a guest experience more in keeping with your expectations and our standards. Regards, Gaurav Chavan Hotel Manager
I have stayed here 30+ times over the past 3years. Has been good for me until recently. Now, prices have doubled. Service has degraded to the point where I am going to find alternative hotel. Restaurant staff are inept, and dismissive of the guests. Directions for the requested dish are completely ignored now on the last 4 trips. The breakfast egg kiosk is ALWAYS empty and it requires catching a staff to go find him and bring him back out. You have finally cut staff below your service minimum. And the chef for the kiosk is never listening. Gave my request, he repeats back some unknown dish in response as he was simply not listening. Got my food, and sure enough got it wrong again. This kiosk also NEVER cleans or wipes pan between dishes. So I always get a little bit of the previous dish mixed with mine. In a few months, I'll try again. But for a while I'll use other hotels while you work out how important this review is.
Dear Guest, Thank you for taking the time to tell us about your experience at IMA. First and foremost, please accept my sincere gratitude for your patronage. It is with sincere regret that I noted your dissatisfaction with our services. I apologize for the unfortunate circumstances of your recent visit at our hotel and would like to state that this is by no means indicative of the service standards of IMA. Rest assured, I have personally looked into the concerns highlighted by you and have discussed the same with my Executive Chef for immediate improvements in these areas. Measures will be taken with immediate effect to avoid issues of this nature in the future. It is our hope that you will give us the opportunity to better serve you in the near future. I would like to reiterate our commitment to high quality standards and we will personally ensure that you will experience it. Regards, Gaurav Chavan Hotel Manager ibis Mumbai Airport
Good reliable Hotel Choice”
The rooms are not large, but are comfortable. They are always clean. Hotel restaurant near the lobby is always a good choice, and only issue is the time it takes for the orders to come out. But for freshly cooked to order food, it is worth the wait.
Dear Guest, Thank you so much for taking the time to rate and review us. It was a pleasure to be at your service and we look forward to your next visit very soon. Regards, Gaurav Chavan Hotel Manager ibis Mumbai Airport
Good value but airport pick-up did not work well”
First time staying here. New hotel with clean good rooms. Good breakfast. Booked airport pick-up which from international terminal is quite steep ca 1000 INR. On arrival, there was no car/driver waiting only the placard. Called the hotel with some other guests also waiting. Still took 25 min before a car came. Hotel offered 10% then 20% discount on the airport pickup, which obviously was not acceptable. After some arguing they accepted not to charge due to the significant delay. A pity, but I may still give it a 2nd shot another time as the rest of the experience was good.
value for money!”
hotel is only abt 15min from the airport. the room is not exactly spacious but good enough for the short stay. the room is clean and comfortable, long breakfast hour is designed for wee hour flight time. is time is not the first priority concern, this hotel provide a good rate compared to the hotels at the city site.
Very comfortable and very near to the airport”
I stayed for 1 night for my transit to Rajkot. The hotel is very near to the airport and the staff was very kind to give us a complimentary airport transfer. The hotel room is very clean and the staff there are very friendly.
Good value for money ”
very good hotel strategycaly located next to the aiport with nice staff and good amienties. Overall good experience and atmosphere. exactly what you expect from ibis hotel all over the work. Good value for money.
clean and wonderful hotel”
this chian of hotel is with its certain quality. i had been stayed with them for many countries, they provide the similar quality. the basic your expecting are there in hotel, for example, save box, internet, and dinner. even though its room is small, but is neat, compact to a buiness stay few days. the ideal location for poeple who's activities are at north mumbai, walking disctance from airport, no rush to catch your flight. it is a problem, of course, if you are working downtown, it will take you minmun 1-2 hours to be there. So be carefule to manage your time in Mumbai.
Good location hotel near to domestic airport”
The journey from the international Mumbai airport to the hotel will take a cab ride of 20 minutes or so. Getting a prepaid cab was difficult more difficult. The hotel is in a good location. It is only 5 minutes to the domestic airport if you are connecting domestically. The hotel provides free transfer service from hotel to domestic airport. The staff was pleasant and helpful. I made a mistake on booking but the hotel management made it easy for me to just change my date of check-in without incurring any additional charges. The room is basic and clean. The showers are hot and basic amenities provided. Really liked the automatic shoe shining machine located outside the corridor. The location of the hotel is near construction so there is noise of construction and traffic but the rooms are adequately sound proofed that it didn't bother me. It's a good hotel to spend the night when on transit.
Near airport but not value for money”
I think if you just consider to stay near AirPort then the location is good as mumbai traffic is terrible. But for the quality i will say it is not value for money. I can stay in better hotel with cheaper price, such as Courtyard, etc.
Dear Guest, Thank you for sharing the details of your stay with us and we appreciate your compliments on the accessible location. I am sorry that your experience did not meet your expectations. Please allow me to extend my sincere apologies for the same. May I request for details on any shortcomings in your experience so measures can be taken to address the same and we could have the opportunity to better serve you in the near future. Looking forward to hear from you. Regards, Gaurav Chavan Hotel Manager ibis Mumbai Airport
this hotel placed near airpot.
Dear Guest, It is always a pleasure to receive positive feedback and we are humbled by your gracious compliments on the hotel. We look forward to welcoming you back. Regards, Gaurav Chavan Hotel Manager
Airport vicinity, 10min drive”
Was good to stay at Ibis Mumbai Airport, clean room, quiet, fairly decent restaurant and friendly staff.
Dear Guest, Your glowing compliments about our staff, service, and facilities were an absolute joy to read. Thank you again for sending your eloquent feedback about our hotel, and I certainly look forward to the privilege of personally welcoming you back. Regards, Gaurav Chavan Hotel Manager
Lacks cleanliness, bed linen in tatters, leftover chocolates of previous occupant not removed. No toiletries provided. The shower gel provided is old and would give one a hernia squeezing it out. The car park is mosquito infested and had several of those in my car in the morning. Will not visit nor recommend
Dear Guest, I am extremely concerned to read your feedback and sincerely regret that your experience was not one that is most often reflective of our normal service levels at the hotel. Please accept my sincere apologies for the same. We take our guest comments with a great deal of seriousness and we have addressed your comments with the concerned team to ensure that necessary corrective actions are taken to avoid such lapse in the future. We truly appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Regards, Gaurav Chavan Hotel Manager
Clean & near to airport”
Clean & near to airport
Dear Guest, Thank you for your patronage to our hotel. We appreciate you spending the time to share your experiences with us. I look forward to a future opportunity to welcome you back to our hotel soon. Regards, Gaurav Chavan Hotel Manager ibis Mumbai Airport
Great choice near the domestic airport ”
I've stayed here a few times and each time have had a great stay. Staff is extremely helpful and there is free pick up and drop off to the domestic airport. Neat, clean and convenient! Although the rooms are small, they have everything you need. Would stay here again definitely.
Dear Guest, I am so appreciative of the terrific review that you were thoughtful enough to send regarding your stay at ibis Mumbai Airport. It was our pleasure to be of service to you and we sincerely look forward to your continued patronage. Regards, Gaurav Chavan Hotel Manager
Okay for travellers”
Was ok. Room was too small, after keepi.get luggage on the side there is no room to move about. The bath is small and modular. Crammed for space. Staff were very helpful and nice. Breakfast was complimentary and excellent t. There is no complimentary pick up and drop off to international airport. But they have ever for do.estimate airport. They did allow early check in at 11 and also late checkout till 2 pm. This was great. They also have free luggage storage. I was able to leave my luggage there and pick up in the night.
Pas cher paye'.”
Perfect with regards to amenities and accessibility.Staff very courteous and helpful.Only the Taxi-man outside the hotel not very honest. Hotel clean and very enjoyable. Residents smoking on Non-Smoking floor were transferred accordingly.
Convenient for flights”
We are diabetic and on our first stay there was little provision, but the staff were very helpful and it was better on our subsequent stays. Ibis in England, Russia and India have been of a uniform and very acceptable standard.
Overnight stay in Ibis Mumbai ”
I stayed overnight in transit to london. It was a pleasant stay and the accommodation is clean and comfortable. I received excellent service, staff were very courteous and helpful. Breakfast was buffet style with very good choices.