ibis Mumbai Airport - An AccorHotels Brand
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ibis Mumbai Airport - An AccorHotels Brand

Plot No F 77 Ville Parle East, Junction of Nehru Road, Western Express Highway, Andheri East, Mumbai, India, 400099
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    ibis Mumbai Airport - An AccorHotels Brand Reviews

    7.5
    Very good
    /10
    (423 reviews)See what guests said
    10.0
    Exceptional

    "Hotel restaurant near the lobby is always a good choice, and..."

    Lionel

    -

    March 26, 2018

    7.8
    Very good cleanliness

    Things you’ll love about ibis Mumbai Airport - An AccorHotels Brand

    Things you'll love

    • Airport transfer

    • Located in heart of Mumbai

    • Currency exchange

    • Free Wi-Fi in all rooms!

    Excellent
    Location
    8.3
    See map
    Excellent location - 1.17 kilometers from city center
    Popular
    Nearby
  • Basilica of Mount Mary Bandra6.39 km
  • Siddhivinayak Temple9.21 km
  • Haji Ali Mosque13.52 km
  • Mahalakshmi Temple14.03 km
  • Essel World15.8 km
  • Chowpatty Beach16.42 km
  • Elephanta Caves16.85 km
  • Chhatrapati Shivaji Terminus17.47 km
  • Gateway of India19.54 km
  • Taj Mahal Palace19.56 km
  • Value for money7.2
    Distance to city center2 km
    Location rating8.3
    Nearest airportChhatrapati Shivaji International Airport (BOM)
    Distance to airport2.2 km

    Rooms available at ibis Mumbai Airport - An AccorHotels Brand

    Standard Twin Room
    Standard Twin Room
    ...
    • Room size: 18 m²/194 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Standard Queen Room
    Standard Queen Room
    ...
    • Room size: 18 m²/194 ft²
    • City view
    • 1 double bed and 1 queen be...
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    Standard Twin
    Standard Twin
    ...
    • Room size: 30 m²/323 ft²
    • Smoking allowed
    • 2 single beds
    Enter dates to see prices
    Standard Queen
    Standard Queen
    ...
    • Room size: 30 m²/323 ft²
    • Non-smoking
    • 1 queen bed
    Enter dates to see prices
    Standard Classic Room
    Standard Classic Room
    ...
    • Room size: 14 m²/151 ft²
    • Shower
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    Standard Room
    Standard Room
    ...
    • Shower
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    Standard Room
    Standard Room
    ...
    • Shower
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    Run of House
    Run of House
    ...
    • Shower
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    Single Room
    Single Room
    ...
    • Shower
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    Single Room
    Single Room
    ...
    • Shower
    Enter dates to see prices
    Have a question for ibis Mumbai Airport - An AccorHotels Brand?

    What people love about ibis Mumbai Airport - An AccorHotels Brand

    • 10.0
      Exceptional
      Location

      "Location excellent service and food"

      MRS R.

      |

      August 21, 2018

    • 8.4
      Excellent
      Cleanliness

      "Clean & near to airport"

      Yam

      |

      October 30, 2018

    • 8.4
      Excellent

      "Great for transit as usual."

      GAYA

      |

      January 25, 2017

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    More about ibis Mumbai Airport - An AccorHotels Brand

    More about ibis Mumbai Airport - An AccorHotels Brand

    8.8
    Excellent

    "Staff is extremely helpful and there is free pick up and dro..."

    Nandita

    |

    December 28, 2017

    Read more reviews

    An overview

    Show less

    What they offer

    9.6
    Exceptional

    "The staff & management were very welcoming and attentive."

    Pravin

    |

    January 27, 2017

    Read more reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What to eat nearby

    Indian cuisine
    Indian cuisine
    South of Vindhyas
    90 m Indian, Vegetarian
    K K Punjab
    270 m Indian
    Kamat Hotel India Restaurant
    410 m Indian
    American cuisine
    American cuisine
    The Food Bar
    2.2 km American, Cafe, Italian
    Ark Bar
    2.2 km American, Bar, Fusion
    B'wiched
    3.3 km American
    Chinese cuisine
    Chinese cuisine
    Crunchy Munchy
    100 m Chinese, Vegetarian
    Taste Factory
    110 m Chinese, Fast food, Pizza
    Vedaa's Fine Dining
    290 m Chinese, Seafood

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

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    Some helpful facts

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    Announcements

    Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.

    Reviews of ibis Mumbai Airport - An AccorHotels Brand from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (423)Booking.com Reviews (847)
    7.5
    /
    10
    Cleanliness7.8
    Facilities6.8
    Location8.3
    Room comfort and quality7.3
    Service7.4
    Value for money7.2
    All languages
    All guests (423)
    All room types

    Show reviews that mention 

    Showing 356 verified guest comments
    12345
    10.0
    Exceptional
    Kumar from United States
    Business traveler
    Standard Queen Room
    Stayed 1 night in April 2019

    Overnight stay”

    I had to stay near the airport to catch an early morning flight. I found the IBIS to be a wonderful property. The clean, modern look was uplifting. The check in process was swift and professional. The service at the front bar was great as well. The room, bathroom and shower are all small. But that was okay for me given the single nights stay. Everything was modern, clean and comfortable. I recommend this hotel for anyone who needs to be near the airport.

    Reviewed April 16, 2019

    Dear Guest, Thank you for taking out your valuable time to share such an amazing feedback of our stay experience at ibis Mumbai Airport. It is a pleasure for us to know that you had a comfortable stay with us and that you enjoyed our staff services. Indeed, it will be as uplifting for them to know that an esteemed guest like yourself leave the hotel on a happy note. We look forward to your continued patronage. Regards, Gaurav Chavan Hotel Manager

    Responded May 20, 2019
    ibis Mumbai Airport - An AccorHotels Brand
    3.6
    Kirandeep from Singapore
    Group
    Standard Twin Room
    Stayed 3 nights in December 2018

    Unsatisfactory Stay”

    Service staff were great and hospitable. Buffet breakfast was good, with an adequate variety of food. The facilities however were disappointing. The room was not well designed and as such not all spaces were able to be utilised to store luggage etc. The window blinds in the room did not block all the sunlight out in the mornings. The TV also stopped working during my stay. The bedsheets and pillow covers were clean. However the bathroom facilities were below average. The bathroom did not feel clean. The toilet paper provided was very poor quality and no tissue was provided. The shower area was not properly cleaned as well.

    Reviewed January 31, 2019

    Dear Guest, Thanks a lot for sharing your stay feedback and for your generous good bits of compliments for our staff service and culinary offerings. I am extremely concerned to read your feedback and sincerely regret that your experience was not one that is most often reflective of our normal service levels at the hotel. Rest assured we will take the necessary corrective measures to ensure the lapses you experienced do not reoccur in the future. With this in mind, I hope that we will have the pleasure of welcoming you back to our hotel in the future, and please know that will do the utmost to provide a guest experience more in keeping with your expectations and our standards. Regards, Gaurav Chavan Hotel Manager

    Responded February 02, 2019
    ibis Mumbai Airport - An AccorHotels Brand
    6.8
    Good
    Lionel from United States
    Business traveler
    Standard Queen Room
    Stayed 1 night in January 2019

    Good”

    I have stayed here 30+ times over the past 3years. Has been good for me until recently. Now, prices have doubled. Service has degraded to the point where I am going to find alternative hotel. Restaurant staff are inept, and dismissive of the guests. Directions for the requested dish are completely ignored now on the last 4 trips. The breakfast egg kiosk is ALWAYS empty and it requires catching a staff to go find him and bring him back out. You have finally cut staff below your service minimum. And the chef for the kiosk is never listening. Gave my request, he repeats back some unknown dish in response as he was simply not listening. Got my food, and sure enough got it wrong again. This kiosk also NEVER cleans or wipes pan between dishes. So I always get a little bit of the previous dish mixed with mine. In a few months, I'll try again. But for a while I'll use other hotels while you work out how important this review is.

    Reviewed January 11, 2019

    Dear Guest, Thank you for taking the time to tell us about your experience at IMA. First and foremost, please accept my sincere gratitude for your patronage. It is with sincere regret that I noted your dissatisfaction with our services. I apologize for the unfortunate circumstances of your recent visit at our hotel and would like to state that this is by no means indicative of the service standards of IMA. Rest assured, I have personally looked into the concerns highlighted by you and have discussed the same with my Executive Chef for immediate improvements in these areas. Measures will be taken with immediate effect to avoid issues of this nature in the future. It is our hope that you will give us the opportunity to better serve you in the near future. I would like to reiterate our commitment to high quality standards and we will personally ensure that you will experience it. Regards, Gaurav Chavan Hotel Manager ibis Mumbai Airport

    Responded January 29, 2019
    ibis Mumbai Airport - An AccorHotels Brand
    10.0
    Exceptional
    Lionel from United States
    Business traveler
    Standard Queen Room
    Stayed 1 night in March 2018

    Good reliable Hotel Choice”

    The rooms are not large, but are comfortable. They are always clean. Hotel restaurant near the lobby is always a good choice, and only issue is the time it takes for the orders to come out. But for freshly cooked to order food, it is worth the wait.

    Reviewed March 26, 2018

    Dear Guest, Thank you so much for taking the time to rate and review us. It was a pleasure to be at your service and we look forward to your next visit very soon. Regards, Gaurav Chavan Hotel Manager ibis Mumbai Airport

    Responded June 02, 2018
    ibis Mumbai Airport - An AccorHotels Brand
    8.0
    Excellent
    Fredrik from Sweden
    Couple
    Standard Twin Room
    Stayed 1 night in April 2015

    Good value but airport pick-up did not work well”

    Clean rooms, new hotel, the breakfast

    First time staying here. New hotel with clean good rooms. Good breakfast. Booked airport pick-up which from international terminal is quite steep ca 1000 INR. On arrival, there was no car/driver waiting only the placard. Called the hotel with some other guests also waiting. Still took 25 min before a car came. Hotel offered 10% then 20% discount on the airport pickup, which obviously was not acceptable. After some arguing they accepted not to charge due to the significant delay. A pity, but I may still give it a 2nd shot another time as the rest of the experience was good.

    Reviewed May 10, 2015
    8.0
    Excellent
    Shao from Taiwan
    Solo traveler
    Standard Queen Room
    Stayed 2 nights in July 2014

    value for money!”

    location, well trained staffs, clean

    hotel is only abt 15min from the airport. the room is not exactly spacious but good enough for the short stay. the room is clean and comfortable, long breakfast hour is designed for wee hour flight time. is time is not the first priority concern, this hotel provide a good rate compared to the hotels at the city site.

    Reviewed July 21, 2014
    10.0
    Exceptional
    Zaharah from Malaysia
    Business traveler
    Standard Queen Room
    Stayed 1 night in September 2013

    Very comfortable and very near to the airport”

    Clean room, large and comfortable bed, fast internet access

    I stayed for 1 night for my transit to Rajkot. The hotel is very near to the airport and the staff was very kind to give us a complimentary airport transfer. The hotel room is very clean and the staff there are very friendly.

    Reviewed September 13, 2013
    9.0
    Exceptional
    Stephane from France
    Solo traveler
    Stayed 1 night in May 2012

    Good value for money ”

    convenient

    very good hotel strategycaly located next to the aiport with nice staff and good amienties. Overall good experience and atmosphere. exactly what you expect from ibis hotel all over the work. Good value for money.

    Reviewed May 22, 2012
    9.0
    Exceptional
    keng from Taiwan
    Business traveler
    Stayed 4 nights in February 2012

    clean and wonderful hotel”

    location is good if you are at north mumbai

    this chian of hotel is with its certain quality. i had been stayed with them for many countries, they provide the similar quality. the basic your expecting are there in hotel, for example, save box, internet, and dinner. even though its room is small, but is neat, compact to a buiness stay few days. the ideal location for poeple who's activities are at north mumbai, walking disctance from airport, no rush to catch your flight. it is a problem, of course, if you are working downtown, it will take you minmun 1-2 hours to be there. So be carefule to manage your time in Mumbai.

    Reviewed February 20, 2012
    8.3
    Excellent
    Eu from Malaysia
    Business traveler
    Stayed 1 night in December 2011

    Good location hotel near to domestic airport”

    location, service, amenities

    The journey from the international Mumbai airport to the hotel will take a cab ride of 20 minutes or so. Getting a prepaid cab was difficult more difficult. The hotel is in a good location. It is only 5 minutes to the domestic airport if you are connecting domestically. The hotel provides free transfer service from hotel to domestic airport. The staff was pleasant and helpful. I made a mistake on booking but the hotel management made it easy for me to just change my date of check-in without incurring any additional charges. The room is basic and clean. The showers are hot and basic amenities provided. Really liked the automatic shoe shining machine located outside the corridor. The location of the hotel is near construction so there is noise of construction and traffic but the rooms are adequately sound proofed that it didn't bother me. It's a good hotel to spend the night when on transit.

    Reviewed January 09, 2012
    6.0
    Eric from Indonesia
    Business traveler
    Standard Twin Room
    Stayed 1 night in July 2018

    Near airport but not value for money”

    I think if you just consider to stay near AirPort then the location is good as mumbai traffic is terrible. But for the quality i will say it is not value for money. I can stay in better hotel with cheaper price, such as Courtyard, etc.

    Reviewed July 10, 2018

    Dear Guest, Thank you for sharing the details of your stay with us and we appreciate your compliments on the accessible location. I am sorry that your experience did not meet your expectations. Please allow me to extend my sincere apologies for the same. May I request for details on any shortcomings in your experience so measures can be taken to address the same and we could have the opportunity to better serve you in the near future. Looking forward to hear from you. Regards, Gaurav Chavan Hotel Manager ibis Mumbai Airport

    Responded November 22, 2018
    ibis Mumbai Airport - An AccorHotels Brand
    10.0
    Exceptional
    heung from South Korea
    Business traveler
    Standard Queen Room
    Stayed 1 night in December 2018

    Good hotel”

    this hotel placed near airpot.

    Reviewed January 27, 2019

    Dear Guest, It is always a pleasure to receive positive feedback and we are humbled by your gracious compliments on the hotel. We look forward to welcoming you back. Regards, Gaurav Chavan Hotel Manager

    Responded January 29, 2019
    ibis Mumbai Airport - An AccorHotels Brand
    8.0
    Excellent
    Francois from Singapore
    Business traveler
    Standard Twin Room
    Stayed 1 night in January 2019

    Airport vicinity, 10min drive”

    Was good to stay at Ibis Mumbai Airport, clean room, quiet, fairly decent restaurant and friendly staff.

    Reviewed January 21, 2019

    Dear Guest, Your glowing compliments about our staff, service, and facilities were an absolute joy to read. Thank you again for sending your eloquent feedback about our hotel, and I certainly look forward to the privilege of personally welcoming you back. Regards, Gaurav Chavan Hotel Manager

    Responded January 24, 2019
    ibis Mumbai Airport - An AccorHotels Brand
    4.4
    Manjusha from United Kingdom
    Solo traveler
    Standard Twin Room
    Stayed 1 night in January 2019

    Acceptable”

    Lacks cleanliness, bed linen in tatters, leftover chocolates of previous occupant not removed. No toiletries provided. The shower gel provided is old and would give one a hernia squeezing it out. The car park is mosquito infested and had several of those in my car in the morning. Will not visit nor recommend

    Reviewed January 16, 2019

    Dear Guest, I am extremely concerned to read your feedback and sincerely regret that your experience was not one that is most often reflective of our normal service levels at the hotel. Please accept my sincere apologies for the same. We take our guest comments with a great deal of seriousness and we have addressed your comments with the concerned team to ensure that necessary corrective actions are taken to avoid such lapse in the future. We truly appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Regards, Gaurav Chavan Hotel Manager

    Responded January 29, 2019
    ibis Mumbai Airport - An AccorHotels Brand
    8.4
    Excellent
    Yam from Singapore
    Business traveler
    Standard Queen Room
    Stayed 2 nights in October 2018

    Clean & near to airport”

    Clean & near to airport

    Reviewed October 30, 2018

    Dear Guest, Thank you for your patronage to our hotel. We appreciate you spending the time to share your experiences with us. I look forward to a future opportunity to welcome you back to our hotel soon. Regards, Gaurav Chavan Hotel Manager ibis Mumbai Airport

    Responded November 22, 2018
    ibis Mumbai Airport - An AccorHotels Brand
    8.8
    Excellent
    Nandita from India
    Solo traveler
    Standard Queen Room
    Stayed 1 night in December 2017

    Great choice near the domestic airport ”

    I've stayed here a few times and each time have had a great stay. Staff is extremely helpful and there is free pick up and drop off to the domestic airport. Neat, clean and convenient! Although the rooms are small, they have everything you need. Would stay here again definitely.

    Reviewed December 28, 2017

    Dear Guest, I am so appreciative of the terrific review that you were thoughtful enough to send regarding your stay at ibis Mumbai Airport. It was our pleasure to be of service to you and we sincerely look forward to your continued patronage. Regards, Gaurav Chavan Hotel Manager

    Responded January 24, 2019
    ibis Mumbai Airport - An AccorHotels Brand
    9.0
    Exceptional
    Tapas from India
    Family with teens
    Standard Queen Room
    Stayed 1 night in December 2015

    Okay for travellers”

    Price, location for travel

    Was ok. Room was too small, after keepi.get luggage on the side there is no room to move about. The bath is small and modular. Crammed for space. Staff were very helpful and nice. Breakfast was complimentary and excellent t. There is no complimentary pick up and drop off to international airport. But they have ever for do.estimate airport. They did allow early check in at 11 and also late checkout till 2 pm. This was great. They also have free luggage storage. I was able to leave my luggage there and pick up in the night.

    Reviewed December 10, 2015
    8.0
    Excellent
    GAYA from Mauritius
    Couple
    Standard Queen Room
    Stayed 1 night in November 2015

    Pas cher paye'.”

    Cleanliness, Staff Performance, Logistics.

    Perfect with regards to amenities and accessibility.Staff very courteous and helpful.Only the Taxi-man outside the hotel not very honest. Hotel clean and very enjoyable. Residents smoking on Non-Smoking floor were transferred accordingly.

    Reviewed November 29, 2015
    10.0
    Exceptional
    John from United Kingdom
    Couple
    Standard Queen Room
    Stayed 1 night in October 2015

    Convenient for flights”

    Staff, Beds, nearness to Terminals

    We are diabetic and on our first stay there was little provision, but the staff were very helpful and it was better on our subsequent stays. Ibis in England, Russia and India have been of a uniform and very acceptable standard.

    Reviewed October 14, 2015
    8.3
    Excellent
    Pratibha from United Kingdom
    Solo traveler
    Standard Queen Room
    Stayed 1 night in April 2015

    Overnight stay in Ibis Mumbai ”

    Excellent service, good value for money and clean & comfortable

    I stayed overnight in transit to london. It was a pleasant stay and the accommodation is clean and comfortable. I received excellent service, staff were very courteous and helpful. Breakfast was buffet style with very good choices.

    Reviewed April 28, 2015
    12345
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    ibis Mumbai Airport - An AccorHotels Brand
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    Experiences on Agoda. Because your room is just the beginning.

    • Excellent location
    • Basilica of Mount Mary Bandra
    • Ville Parle Railway Station is within 1.02 km